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HomeMy WebLinkAbout07.A- Successor Agency 7.q RESOLUTION (ID # 4683) DOC ID: 4683 A CITY OF SAN BERNARDINO — REQUEST FOR COUNCIL ACTION Agreement/Contract From: Mark Scott M/CC Meeting Date: 10/17/2016 Prepared by: Lisa Connor, (909) 663- 1044 Dept: Successor Agency Ward(s): One Subject: Resolution of the Mayor and Common Council of the City of San Bernardino Approving a Vendor Services Agreement Between the City of San Bernardino and Overland, Pacific & Cutler, Inc. for Relocation Services and Approving Certain Related Actions (#4683) Current Business Registration Certificate: No Financial Impact: Although OPC services will be charged on a time and materials basis, OPC has provided a "worst case" budget estimate of $104,000 for its direct services, which includes the preparation of a relocation plan, relocation assistance services, tenant acquisition services (for furniture, fixtures and equipment ["FF&E"]), bulk sale escrow/uniform commercial code ("UCC") search fees and overall project management. Third party or special services related expenses (e.g., appraisal services, litigation support, moving services, storage services, etc.) are not included within OPC's budget estimate and will be responsibility of the City to the extent that they are required in any given relocation case. The costs for OPC's services as well as all other relocation related expenses, including payments to eligible tenants, will be funded from a program income fund established within the City's General Fund (i.e., Fund No. 001-060-0125). This fund was established concurrently with the City's acceptance of the Successor Agency's transfer of seven (7) sites that were designated for future development within the Successor Agency's Long-Range Property Management Plan ("LRPMP") that included the Carousel Mall site. For clarification purposes, the transfer of the real property also included all tangible and intangible personal property related thereto, inclusive of the Program Income Fund, which originated from rental/lease payments. Motion: Adopt the Resolution. Synopsis of Previous Council Action: None. Background: Consistent with the May 17, 2016 direction given by the California Department of Finance, on August 16, 2016 the Successor Agency to the Redevelopment Agency of the City of San Bernardino transferred its interest in the Carousel Mall property to the City of San Bernardino (the "City"). Other than 18 small-scale shop tenants, the Updated: 10/13/2016 by Jolena E. Grider A I Packet Pg.473 7.A 4683 Carousel Mall is predominately vacant. Due to its high vacancy rate, the Carousel Mall is now financially insolvent in that its limited rental income is insufficient to fund its operating expenses. Due to its financial insolvency, it has become necessary to close the Carousel Mall in the future. The ultimate closure of the Carousel Mall will require that the existing tenants vacate the property. On September 19, 2016, the Mayor and Common Council adopted Resolution No. 2016-199 approving rules and regulations for relocation assistance consistent with applicable State and Federal laws for persons and/or businesses displaced by a City Project. Prior to closing the Carousel Mall it is necessary to engage a relocation consultant to work with the affected tenants, staff and legal counsel to ensure compliance with the policies established by Resolution No. 2016-199. Consistent with the foregoing, on September 1, 2016 a request for proposals (the "RFP") for relocation services was issued to those relocation consultants listed on the approved list of relocation consultants promulgated by the California Department of Housing and Community Development that have a Southern California office. In response to the RFP three (3) proposals were received from qualified relocation consultants. Subsequent to the review of the proposals received and an interview with each applicant it was determined that Overland, Pacific & Cutler, Inc. (The "OPC") was the most responsive to the RFP and the most cost competitive applicant. Therefore, it is advantageous and in the best interest of the City to contract for professional relocation services from OPC pursuant to the Vendor Services Agreement attached to this Resolution as Exhibit "A". In addition, a copy of OPC's proposal is included as an attachment to the Vendor Services Agreement. In addition, the attached Resolution has been reviewed with respect to applicability of the California Environmental Quality Act (the "CEQA"), the State CEQA Guidelines (California Code of Regulations, Title 14, §§ 15000 et seq., hereafter the "Guidelines"), and the City's environmental guidelines. Therefore, the attached Resolution is not a "project" for purposes of CEQA, as that term is defined by CEQA Guidelines § 15378, because this Resolution constitutes general policy and procedure making and organizational or administrative activity that will not result in a direct or indirect physical change in the environment, per § 15378 (b) (5) of the CEQA Guidelines. Fiscal Impact Although OPC services will be charged on a time and materials basis, OPC has provided a "worst case" budget estimate of $104,000 for its direct services, which includes the preparation of a relocation plan, relocation assistance services, tenant acquisition services (for furniture, fixtures and equipment ["FF&E"]), bulk sale escrow/uniform commercial code ("UCC") search fees and overall project management. Third party or special services related expenses (e.g., appraisal services, litigation support, moving services, storage services, etc.) are not included within OPC's budget estimate and will be responsibility of the City to the extent that they are required in any given relocation case. The costs for OPC's services as well as all other relocation related expenses, including Updated: 10/13/2016 by Jolena E. Grider A I Packet Pg. 474 7.A 4683 payments to eligible tenants, will be funded from a program income fund established within the City's General Fund (i.e., Fund No. 001-060-0125). This fund was established concurrently with the City's acceptance of the Successor Agency's transfer of seven sites that were designated for future development within the Successor Agency's Long-Range Property Management Plan ("LRPMP") that included the Carousel Mall site. For clarification purposes, the transfer of the real property also included all tangible and intangible personal property related thereto, inclusive of the Program Income Fund, which originated from rental/lease payments. City Attorney Review: Supporting Documents: Reso Vendor Services With OPC for Relocation Services (DOC) agrmt 4683 (PDF) Ex A OPC Relocation Proposal (PDF) i Updated: 10/13/2016 by Jolena E. Grider A Packet Pg.475 1 RESOLUTION N0. 2016- 7.A.a_ `o L 2 RESOLUTION OF THE MAYOR AND COMMON COUNCIL OF THE CITY OF SAN BERNARDINO APPROVING A VENDOR SERVICES AGREEMENT BETWEEN 3 THE CITY OF SAN BERNARDINO AND OVERLAND, PACIFIC & CUTLER, INC. FOR 4 RELOCATION SERVICES AND APPROVING CERTAIN RELATED ACTIONS o. 5 WHEREAS, consistent with the May 17, 2016 direction given by the California M L 6 Department of Finance, on August 16, 2016 the Successor Agency to the Redevelopment Agency 0 7 of the City of San Bernardino transferred its interest in the Carousel Mall property to the City of 3 8 San Bernardino (the "City"); and = d E 9 WHEREAS, other than 18 small-scale shop tenants, the Carousel Mall is predominately 10 vacant; and m v 11 WHEREAS, due to its high vacancy rate, the Carousel Mall is now financially insolvent in it Cn 12 that its limited rental income is insufficient to fund its operating expenses; and -00 a 13 WHEREAS, due to its financial insolvency, it has become necessary to close the Carousel > M 14 Mall in the future; and co 15 WHEREAS, the ultimate closure of the Carousel Mall will require that the existing tenants v 16 vacate the property; and a� 17 WHEREAS, on September 19, 2016, the Mayor and Common Council adopted Resolution o 18 No. 2016-199 approving rules and regulations for relocation assistance consistent with applicable o d 19 State and Federal laws for persons and/or businesses displaced by a City Project; and `o 12 20 WHEREAS, prior to closing the Carousel Mall it is necessary to engage a relocation o 21 consultant to work with the affected tenants, staff and legal counsel to ensure compliance with the 22 policies established by Resolution No. 2016-199; and 23 WHEREAS, consistent with the foregoing, on September 1, 2016 a request for proposals in L 24 (the "RFP") for relocation services was issued to those relocation consultants listed on the approved a a� 25 list of relocation consultants promulgated by the California Department of Housing and Community o N 26 Development that have a Southern California office; and 27 WHEREAS, in response to the RFP three (3) proposals were received from qualified E U 28 relocation consultants; and :? a 1 Packet Pg. 476 r7.A.a 1 WHEREAS, subsequent to the review of the proposals received and an interview with each o L 2 applicant it was determined that Overland, Pacific & Cutler, Inc.. (the "OPC") was the most °i 3 responsive to the RFP and the most cost competitive applicant; and 06 U w 4 WHEREAS, the City has determined that it is advantageous and in the best interest of the a. 5 City to contract for professional relocation services from OPC pursuant to the Vendor Services c L 6 Agreement attached to this Resolution as Exhibit"A"; and o 7 WHEREAS, this Resolution has been reviewed with respect to applicability of the 3 8 California Environmental Quality Act ("CEQA"), the State CEQA Guidelines (California Code of E a) 9 Regulations, Title 14, § 15000 et seq., hereafter the "CEQA Guidelines"), and the City's P 10 environmental guidelines; and U 11 WHEREAS, this Resolution does not constitute a"project" for purposes of CEQA, as that Cn 12 term is defined by CEQA Guidelines § 15378, because this Resolution constitutes general policy 0 c 13 and procedure making and organizational or administrative activity that will not result in a direct > M 14 or indirect physical change in the environment, per § 15378 (b) (2) and (5) of the CEQA co 15 Guidelines; and U 16 WHEREAS, all of the prerequisites with respect to the approval of this Resolution have Cn 17 been met. o 18 NOW, THEREFORE, BE IT RESOLVED BY THE MAYOR AND COMMON 0 m 19 COUNCIL OF THE CITY OF SAN BERNARDINO,AS FOLLOWS: o ,,.. 20 SECTION 1. The foregoing recitals are true and correct and are a substantive part of this a. 21 Resolution. 22 SECTION 2. The Vendor Services Agreement with Overland, Pacific & Cutler, Inc. for 23 relocation services,which is attached hereto as Exhibit"A", is hereby approved. N L 0 24 SECTION 3. The City Manager, or designee, is authorized to sign the Vendor Services a� 25 Agreement with Overland, Pacific & Cutler, Inc. for relocation services on behalf of the City and to 0 N d 26 take such actions and execute such documents as are necessary to effectuate the intent of this ' 27 Resolution. E 28 2 Packet Pg. 477 7.A.a 1 SECTION 4. This Resolution is not a "project" for purposes of CEQA, as that c 2 term is defined by CEQA Guidelines § 15378, because this Resolution constitutes general policy U 3 and procedure making and is an organizational or administrative activity that will not result in a 06 4 direct or indirect physical change in the environment, per § 15378 (b) (2) and (5) of the CEQA _ a. 5 Guidelines. c L 6 SECTION 5. This resolution shall take effect upon its adoption and execution in the o 7 manner as required by the City Charter. 3 8 E d 9 L Q 10 11 m N 12 /// .Loa c 13 /// > M 14 /// o V 15 U 16 co 17 o 18 /// o d 0' 19 /// L 0 20 /// a. 21 22 v 23 /// in L 24 c a� 25 /// o as 26 c 27 /// E U 28 3 Packet Pg.478 7.A.a 1 RESOLUTION OF THE MAYOR AND COMMON COUNCIL OF THE CITY OF c SAN BERNARDINO APPROVING A VENDOR SERVICES AGREEMENT BETWEEN 2 THE CITY OF SAN BERNARDINO AND OVERLAND, PACIFIC & CUTLER, INC. FOR 3 RELOCATION SERVICES AND APPROVING CERTAIN RELATED ACTIONS 4 I HEREBY CERTIFY that the foregoing Resolution was duly adopted by the Mayor and Common :a a. 5 Council of the City of San Bernardino, at a meeting thereof, held on the day of October, c 6 2016, by the following vote, to wit: 0 7 Council Members Ayes Nays Abstain Absent 8 MARQUEZ E m 9 BARRIOS a, 10 VALDIVIA a 11 SHORETT co 12 NICKEL -00 a c 13 RICHARD > 14 MULVIHILL 15 it 16 17 Georgeann Hanna, City Clerk o �a 18 The foregoing Resolution is hereby approved this day of October 2016. o ) 19 c w 20 0 21 R. Carey Davis, Mayor r 22 Approved as to Form: 23 Gary D. Saenz, City Attorney in 0 24 a� 25 By' o a� 26 27 E 28 4 Packet Pg.479 7.A.a 1 c EXHIBIT "A" i 2 VENDOR SERVICES AGREEMENT v 3 BETWEEN THE 4 CITY OF SAN BERNARDINO AND OVERLAND, PACIFIC & CUTLER, INC. FOR a 5 RELOCATION SERVICES c 6 (See Attachment) > O 7 3 8 a E d 9 tM a 10 N a� u 11 as Cn L 12 'ca _ d 13 > M 14 c 15 16 d Cn c 17 g 18 0 a� 19 0 U 20 t 21 22 °; 23 in L 0 24 a d 25 0 a� 26 r ai 27 E 28 5 Packet Pg. 480 VENDOR SERVICES AGREEMENT BETWEEN THE CITY OF SAN BERNARDINO AND OVERLAND, PACIFIC & CUTLER, INC. FOR RELOCATION SERVICES This Vendor Service Agreement (the "Agreement") is entered into this 171' day of October, 2016 (the "Effective Date") by and between Overland, Pacific & Cutler, Inc., a California corporation (the "VENDOR") and the City of San Bernardino, a municipal corporation and charter city (the "CITY"). Individually, VENDOR or CITY may herein be referred to as a Party and collectively, the VENDOR and the CITY may herein be referred to as the Parties. o WITNESSETH: o a� WHEREAS, consistent with the May 17, 2016 direction given by the California Department o of Finance, on August 16, 2016 the Successor Agency to the Redevelopment Agency of the City of San Bernardino transferred its interest in the Carousel Mall property to the CITY; and U WHEREAS, other than 18 small-scale shop tenants, the Carousel Mall is predominately vacant; and Cz a WHEREAS, due to its high vacancy rate, the Carousel Mall is now financially insolvent in that its limited rental income is insufficient to fund its operating expenses; and a� 0 WHEREAS, due to its financial insolvency, it has become necessary to close the Carousel Mall in the future; and 3 WHEREAS, the ultimate closure of the Carousel Mall will require that the existing tenants E vacate the property; and d WHEREAS, on September 19, 2016, the Mayor and Common Council adopted Resolution No. 2016-199 approving rules and regulations for relocation assistance consistent with applicable > State and Federal laws for persons and/or businesses displaced by a City Project; and 0 WHEREAS, prior to closing the Carousel Mall it is necessary to engage a relocation CD consultant to work with the affected tenants, staff and legal counsel to ensure compliance with the > policies established by Resolution No. 2016-199; and to 7t WHEREAS, consistent with the foregoing, on September 1, 2016 a request for proposals M co (the "RFP") for relocation services was issued to those relocation consultants listed on the approved list of relocation consultants promulgated by the California Department of Housing and Community Development that have a Southern California office; and 0 E U VENDOR SERVICES AGREEMENT BETWEEN THE CITY OF SAN BERNARDINO AND OVERLAND,PACIFIC&CUTLER,INC. Q Packet Pg.481 Page 2 WHEREAS, in response to the RFP three (3) proposals were received from qualified relocation consultants; and WHEREAS, subsequent to the review of the proposals received and an interview with each applicant it was determined that VENDOR was the most responsive to the RFP and the most cost competitive applicant; and WHEREAS, the CITY has determined that it is advantageous and in the best interest of the it CITY to contract for professional relocation services from VENDOR; and WHEREAS, VENDOR confirms that it is ready and capable of providing professional relocation services to CITY pursuant to this Agreement. 0 m NOW, THEREFORE, the Parties hereto agree as follows: o L 1. SCOPE OF SERVICES. U For the remuneration stipulated, the CITY hereby engages the services of VENDOR to 06 provide those services set forth on Exhibit"A", attached hereto and incorporated herein. L- M Q. 2. COMPENSATION AND EXPENSES. _ L a. For the services delineated above, the CITY, upon presentation of an invoice, shall pay o the VENDOR up to the aggregate amount of$104,000 for the services and expenses set forth in Exhibit "A", attached hereto and incorporated herein. The foregoing amount is 3 exclusive of third party expenses that may be required to effectuate the relocation program. Invoices shall be presented not less frequently than monthly, unless no E services were performed within the preceding month. rn Q b. No other expenditures by VENDOR shall be reimbursed by the CITY. 3. TERM; TERMINATION. co L 0 The term of this Agreement shall commence as of the Effective Date and shall continue for a period not to exceed June 30, 2018. > M This Agreement may be terminated at any time for any reason or no reason by thirty (30) W days' written notice by either Party. The terms of this Agreement shall remain in force M unless mutually amended in a written amendment signed by both parties. The duration of 00 this Agreement may be extended with the written consent of both parties. L 4. INDEMNITY. u _ aD Vendor agrees to and shall indemnify and hold the CITY, its elected officials, employees, _ agents or representatives, free and harmless from all claims, actions, damages and liabilities of any kind and nature arising from bodily injury, including death, or damage to tangible or d intangible property, based or asserted upon any actual or alleged act or omission of VENDOR, its employees, agents, or subcontractors, relating to or in any way connected VENDOR SERVICES AGREEMENT BETWEEN THE CITY OF THE CITY OF SAN BERNARDINO AND OVERLAND,PACIFIC&CUTLER,INC. I Packet Pg.482 Page 3 with the accomplishment of the work or performance of services under this Agreement, unless the bodily injury or property damage was actually caused by the sole negligence or willful conduct of the CITY, its elected officials, employees, agents or representatives. As part of the foregoing indemnity, VENDOR agrees to protect and defend at its own expense, including attorney's fees, the CITY, its elected officials, employees, agents or representatives from any and all legal actions based upon such actual or alleged acts or omissions. VENDOR hereby waives any and all rights to any types of express or implied indemnity against the CITY, its elected officials, employees, agents or representatives,with respect to third party claims against the VENDOR relating to or in any way connected with c the accomplishment of the work or performance of services under this Agreement. 0 m 5. INSURANCE. L 0 While not restricting or limiting the foregoing indemnity obligations set forth in Section 4 of this Agreement, during the term of this Agreement, VENDOR shall maintain in effect policies of comprehensive public, general and automobile liability insurance, in the amount v of$1,000,000.00 combined single limit, and statutory worker's compensation coverage, and 06 shall file copies of said policies with the CITY's Risk Manager prior to undertaking any work under this Agreement. CITY and its elected officials, employees, agents or n representatives shall be set forth as additional named insureds in each policy of liability insurance provided hereunder. The Certificate of Insurance furnished to the CITY shall require the insurer to provide CITY with 30 days' advance notice of any change or termination in the policy. Each policy of insurance required hereunder shall provide that the insurer waives subrogation against the CITY, its elected officials, employees, agents or 3 representatives. E a� d 6. NON-DISCRIMINATION. In performing services under of this Agreement, VENDOR shall not engage in, nor permit its officers, employees or agents to engage in, discrimination in employment of persons it because of their race, religion, color, national origin, ancestry, age, mental or physical disability, medical condition, marital status, sexual gender or sexual orientation, or any o other status protected by law, except as permitted pursuant to Section 12940 of the d California Government Code. M 00 tD 7. INDEPENDENT CONTRACTOR. M VENDOR shall perform work tasks provided by this Agreement, but for all intents and v purposes VENDOR shall be an independent contractor and not an agent or employee of the CITY. VENDOR shall secure, at its expense, and be responsible for any and all payment of CD Income Tax, Social Security, State Disability Insurance Compensation, Unemployment Compensation, and other payroll deductions for VENDOR and its officers, agents, and employees, and all business licenses, if any are required, in connection with the services to s be performed hereunder. VENDOR SERVICES AGREEMENT BETWEEN THE CITY OF THE CITY OF SAN BERNARDINO AND OVERLAND,PACIFIC&CUTLER,INC. Packet Pg. 483 Page 4 8. BUSINESS REGISTRATION CERTIFICATE AND OTHER REQUIREMENTS. VENDOR warrants that it possesses or shall obtain, and maintain a business registration certificate pursuant to Chapter 5 of the City of San Bernardino Municipal Code, and any other licenses, permits, qualifications, insurance and approvals of whatever nature that are legally required of VENDOR to practice its business or profession. d 9. NOTICES. 2 a� Any notices to be given pursuant to this Agreement shall be deposited with the United n States Postal Service, postage prepaid and addressed as follows: ° TO THE CITY: TO THE VENDOR: Mark Scott, City Manager Michele Folk, Managing Director L Overland, Pacific & Cutler,Inc. ° City of San Bernardino L 300 North D Street, 6th Floor 1 3enner, Suite 200 d San Bernardino CA 92418 Irvine, CA 92818 v 2 10. ATTORNEYS' FEES U tv CL In the event that litigation is brought by any Party in connection with this Agreement, the = prevailing Party shall be entitled to recover from the opposing Party all costs and expenses, 5 including reasonable attorneys' fees, incurred by the prevailing Party in the exercise of any of its rights or remedies hereunder or the enforcement of any of the terms, conditions or o provisions hereof. The costs, salary and expenses of the City Attorney and members of his 3 office in enforcing this Agreement on behalf of the CITY shall be considered as "attorneys' _ fees" for the purposes of this paragraph. Reasonable attorneys' fees shall be determined by E multiplying the number of hours reasonably necessary for the legal services necessarily L provided by the reasonable prevailing hourly rates for attorneys of comparable skill and a experience in San Bernardino County. d 11. ASSIGNMENT. in L VENDOR shall not voluntarily or by operation of law assign, transfer, sublet or encumber all or any part of the VENDOR's interest in this Agreement without the CITY's prior written consent. Any attempted assignment, transfer, subletting or encumbrance shall be void and M shall constitute a breach of this Agreement and cause for the termination of this Agreement. Regardless of CITY's consent, no subletting or assignment shall release VENDOR of VENDOR's obligation to perform all other obligations to be performed by VENDOR to hereunder for the term of this Agreement. E t, 12. VENUE. The Parties hereto agree that all actions or proceedings arising in connection with this Agreement shall be tried and litigated either in the State courts located in the County of San Bernardino, State of California or the U.S. District Court for the Central District of Q California, Riverside Division. The aforementioned choice of venue is intended by the Parties to be mandatory and not permissive in nature. VENDOR SERVICES AGREEMENT BETWEEN THE CITY OF THE CITY OF SAN BERNARDINO AND OVERLAND,PACIFIC&CUTLER,INC. I Packet Pg.484 Page 5 13. GOVERNING LAW. This Agreement shall be governed by the laws of the State of California. 14, SUCCESSORS AND ASSIGNS. a This Agreement shall be binding on and inure to the benefit of the Parties to this Agreement co and their respective heirs, representatives, successors, and assigns. c U 15. HEADINGS. ° Q The subject headings of the sections of this Agreement are included for the purposes of w convenience only and shall not affect the construction or the interpretation of any of its provisions. U 06 16. SEVERABILITY. If any provision of this Agreement is determined by a court of competent jurisdiction to be a invalid or unenforceable for any reason, such determination shall not affect the validity or enforceability of the remaining terms and provisions hereof or of the offending provision in any other circumstance, and the remaining provisions of this Agreement shall remain in full > force and effect, unless the enforcement of the remaining provisions under the circumstances would materially prejudice the rights of either Party. d 17. REMEDIES; WAIVER a� L All remedies available to either Party for one or more breaches by the other Party are and y shall be deemed cumulative and may be exercised separately or concurrently without waiver of any other remedies. The failure of either Party to act in the event of a breach of this Agreement by the other shall not be deemed a waiver of such breach or a waiver of future in breaches, unless such waiver shall be in writing and signed by the Party against whom -00 a enforcement is sought. _ d 18. ENTIRE AGREEMENT; MODIFICATION. o 0 This Agreement constitutes the entire agreement and the understanding between the Parties, M and supersedes any prior agreements and understandings relating to the subject manner of this Agreement. This Agreement may be modified or amended only by a written instrument 1 executed by all Parties to this Agreement. C (Signatures on Following Page) U t4 Q VENDOR SERVICES AGREEMENT BETWEEN THE CITY OF THE CITY OF SAN BERNARDINO AND OVERLAND,PACIFIC&CUTLER,INC. PacketPg.485 Page 6 IN WITNESS THEREOF,the Parties hereto have executed this Agreement on the day and date set forth below. Dated: ,2016 VENDOR U a� BY: N Michele Folk, Managing Director o 0 a� Dated: 52016 CITY OF SAN BERNARDINO o L BY: v Mark Scott,City Manager w Approved as to Form: a Gary D. Saenz, City Attorney L O By: _ d E as m L 07 Q d U L 0 _ d M to M 00 CO E L CD _ 0 E U a.i Q VENDOR SERVICES AGREEMENT BETWEEN THE _ CITY OF THE CITY OF SAN BERNARDINO AND OVERLAND,PACIFIC&CUTLER,INC. Packet Pg. 486 Page 7 EXHIBIT "A" (See Attached Proposal) w a� Cn c 0 cc 0 a� L O L .F+ U otS v .v ca 0. c is L d 0 Y 3 Y c d E m m L a� Q Q u it d L O d M 00 to M 00 w t!' Y E L Cn m Y E L U m Y Y Q VENDOR SERVICES AGREEMENT BETWEEN THE CITY OF THE CITY OF SAN BERNARDINO AND OVERLAND,PACIFIC&CUTLER,INC. Packet Pg. 487 T,- . , i.- d v • V E R L A N 1 lenner,Suite 200 m Irvine,CA 92618 � 949.951.5263 ph ( 949.951.6651 fax a=. cv v O d September 15, 2016 L O Ms. Lisa Connor Project Manager City of San Bernardino U 201 North"E"Street, Suite 301 06 San Bernardino, California 92401 Re: Proposal to Provide as Needed/On-Call Relocation Services a c Via Email: Icon nor(cbsbrda.or Dear Ms. Connor: Overland, Pacific & Cutler, Inc. (OPQ is pleased to submit this proposal to the City of San Bernardino to = provide as needed/on-call relocation services to the City under the City's Relocation Guidelines in regards E to the pending closure of a City-owned shopping mall. We understand that most of the shopping mall's tenants left the mall years ago for economic reasons and that only 18 tenants remain. Leases for two of Q, the remaining tenants will expire on December 31, 2016 and will not be extended. The remaining 16 a tenants occupy spaces on a month-to-month basis. For 36 years, OPC has assisted numerous public agencies and private entities with their relocation assistance needs. OPC has developed hundreds of relocation plans and handled more than 40,000 L residential, commercial, and industrial relocation cases connected with a broad array of projects, and we have represented numerous developers and housing authorities on disposition, demolition, and conversions projects. Our staff members are full-time employees with excellent benefits and have diverse .. ethnic backgrounds and multilingual capabilities. We are committed to providing outstanding client co service and professional and knowledgeable personnel to your project. The following proposal outlines our professional qualifications to perform the requested services, h including our firm profile, qualifications and experience, similar successful projects, proposed team, Q. references, fees, and scope of work/approach. ° d c I will act as your contact throughout the submittal process. I am located in OPC's Irvine office at 1 r Jenner, Suite 200, Irvine, CA 92618, telephone 949.951.5263, and email at mfolkCc?opcservices.com. I am authorized by the firm to negotiate a contract with the City. We appreciate the opportunity to submit this —° as proposal to provide the needed relocation services and look forward to working with the City on this project. O Respectfully submitted, a X Over/and, Pacific& Cutler,Inc. W 0,�AiU 6A� c a� E U t4 Michele Folk, SR/WA, R/W-RAC, R/W-URAC, R/W-NAC Q Managing Director, Public Sector, Housing & Development Packet Pg. 488 Table of Contents Firm Profile...................... c Qualificationsand Experience.....................................................4 O Record of Success........................................................................4 0 a� Bi-Lingual Capabilities...................................................................6 L °Proposed Team 6 Y m Resumes .....................................................................................6 References.................................................................................. 7 "' 06 Scheduleof Fees......................................................................... 8 r Budget, Approach, and Scope of Work........................................ 9 EstimatedBudget.........................................................................9 4 Business Relocation Approach Scope of Work 10 Effective Project Management - ProjectOne®............................... 12 = a� Project Management Group (PMG) ............... 13 m Appendix A- Resumes ............... 13 Q NANO,' w L O _ M OQ fQ N O Q O ^L LL _ O y U O m U a. O Q X w u c a: U Q Packet Pg.489 7.A.c Proposal to Provide as Needed/On-Call Relocation Services FIRM PROFILE a� Overland, Pacific & Cutler (OPQ was established in 1980 to provide a core of professional services for clients with projects involving relocation planning and implementation, right of way program o management, land and right of way acquisition, relocation assistance services, real estate appraisal, utility coordination, and property management. Our firm was created to perform c these services for housing and community development, transportation, as redevelopment, public works, school districts, energy, and utilities. Local, regional, state, and federal agencies call upon OPC to provide on-call and project based real ° estate services for their most challenging assignments. 10 V E R L A N D `w Our relocation staff places emphasis on the early planning and the implementation v of relocation for public projects and those utilizing public funds. Our firm is 0 innovative and creative when consulting on today's increasingly complex public real estate programs and regulations. Our clients have come to rely on us to provide reliable expert consultation and guidance from a project planning through implementation. We encourage a collaborative approach to project = implementation. Our experience has demonstrated that regular communication from the beginning of a project forms a cohesive and effective project delivery unit. O Our workforce has provided real estate related services to thousands of clients throughout the United States. OPC has extensive experience in program and project management working within the 3 requirements of municipal, state, and federally funded projects. Since all of our work ultimately involves the public, we are keenly sensitive to the human and political aspects of the work we undertake. We E believe strongly in thorough planning, budget analysis, and above all, communication and building trust. L At OPC, we know the importance of the timely delivery of agreed upon Scope Deliverables, including N relocation plans and program implementation documents, to meet project schedules, and we do so in a manner that maintains full eligibility for funding participation from any source. m co OPC's objective is to provide our clients with exceptional service and innovative solutions while delivering o` projects in a cost effective manner. We deliver value, and we empower our employees to make decisions, making us the "no hassle" choice for clients everywhere. When you choose OPC, you get consistency of performance — no matter who you work with you will receive the same level of great service — every time. Clients across the nation have learned to benefit from the strength of our experience and the co commitment of our people. R y 0 CL 0 CL 0 0 CD it U O Q X W .0 _ m E t a Overland, Pacific&Cutler, Inc. www.OPCservices.com page 3 Packet Pg.490 7.A.c Proposal to Provide as Needed/On-Call Relocation Services QUALIFICATIONS AND EXPERIENCE Record of Success in c Since 1980, OPC has provided on-call and project based relocation planning and implementation services 0 to numerous governmental agencies and private developers, including local, regional, state, and federal agencies. Because we are trusted partners with governments and the private sector, we are often called 0 upon to develop relocation assistance policies and procedures. OPC will mobilize our team of relocation specialists to serve as your consultants, and we will work cooperatively with your staff in order to 0 successfully execute this project. Our focus on client service, coupled with work products that you can a_ depend upon, and the consistent delivery of projects has made us experts in the field of relocation services. v 06 OPC has a commitment to relocation projects throughout California. We understand the complexities of today's project challenges, and our people place an emphasis on the successful planning for o implementation of permanent and temporary relocation assistance. Our firm is focused on (L developing plans, processes, and procedures that design successful programs that not only achieve regulatory compliance but also care for the businesses impacted by the relocation process. O City of Santa Ana, CA 3 Various Projects 4 . . (D The Bristol Street Widening has progressed over several phases. OPC performed cost estimates, acquisition, relocation and property management services associated with different phases of this project. Q Most recently, OPC is working on the Bristol Street Widening Project - Phase III A and B, managing all acquisition and relocation services u r associated with these phases. For the Grand Avenue Widening Project, OPC was responsible for the right of way services that included ' acquisition of 7 properties (5 full takes and 2 part takes) and relocation p 0 `o services for 18 businesses and 1 residential household. =- ` m > Cl) co C&C Development v Depot at Santiago Ta N Overland, Pacific & Cutler, Inc. (OPC) provided relocation and tenant o. acquisition services for this proposed mixed-use project in the City of ° Santa Ana. The Project involved the development of a property with an (L existing multi-user industrial building on site. 0 ZZ �a The client is building affordable multi-family units and retail space on the c site, which meant the existing building had to be demolished with nine businesses and seven residential tenants requiring permanent relocation. U O The funding sources included a mix of federal and non-federal public < funds and private monies. Relocation was implemented in accordance w with the Federal Uniform Relocation Assistance and Real Property Acquisition Policies Act of 1970, as amended, HUD Handbook 1378, m California Government Code 7260, and Title 25 of the California Code of E Relocation Regulations. Q Overland, Pacific&Cutler, Inc. I www.OPCservices.com page 4 Packet Pg.491 7.A.c Proposal to Provide as Needed/On-Call Relocation Services d Jamboree Housing Lincoln Family Apartments _ 0 Overland, Pacific & Cutler, Inc. (OPC) provided relocation services for the f Lincoln Family Apartments Project located in Anaheim, CA. The client o acquired a site that was occupied by five commercial tenants and three z residential tenants. All occupants were permanently relocated and the L structure was demolished to clear the site for new construction of 70 ° affordable rental units. — a� ° U v C&C Development Lemon Avenue CL Overland, Pacific & Cutler, Inc. (OPC) provided relocation and tenant = acquisition services for an affordable housing project on Lemon Street in �.s `m Orange, California. The project involved the acquisition of a property with > an existing multi-user industrial building on site. 1 ;n L The client is building an affordable multi-family project on the site, which ?te 3 meant the existing structures had to be demolished, with nine business b =, � a=i tenants requiring permanent relocation. The project funding sources m included HOME funds from the City of Orange, tax credit equity, former L RDA funds from the City of Orange, and loan proceeds. as Q Relocation was implemented in accordance with the Federal Uniform Relocation Assistance and Real Property Acquisition Policies Act of 1970, as amended, California Government Code 7260, and Title 25 of the California Code of Relocation Regulations. `o c m Riverside County Transportation Commission, CA co State Route 91 Corridor Improvement Project(SR-91 CIP) 7t Design-Build 'r �a OPC provided the right of way delivery program for this model design- a build project along 14-miles of the SR-91 which impacted over 250 0- property owners and numerous utilities. Notable complexities included =0. highly complex cost-to-cure remediation strategies and large commercial g business relocations. OPC prepared the Draft Relocation Impact Report, which addressed the impacts and needs of the commercial and o residential units potentially affected by the project. U OPC devoted an entire team to the project on a full-time basis, working - a closely with all involved agencies and firms, through constant, daily O Q communication, in order to ensure smooth project delivery. x w m E s �a r Q Overland, Pacific& Cutler, Inc. www.OPCservices.com page 5 Packet Pg. 492 7.A.c Proposal to Provide as Needed/On-Call Relocation Services m OPC mirrors the diversity of the San Bernardino area. Companywide, we have staff that can converse and/or write in 15 languages. The nature of our work does not demand that we have certified translators cn on staff, but we find that our success rate is increased significantly by being able to converse in the c primary language of the people with whom we are dealing. Over 35% of our staff is bilingual Spanish/English. With our in-depth knowledge of urban rental and real estate markets, OPC can provide o the most cost-effective replacement referrals for projects of any size. We are known for rigorous due diligence and attention to detail, even in the most difficult social settings. L 0 m OPC proposes the following team members, with italics denoting our bi-lingual staff. We have included resumes for key staff on the following pages. �o Proposed Team Role on the Team Office Location c �a Michele Folk, SR/WA, R/W-RAC* Principal-in-Charge Irvine Hernando Aviiez* Relocation Lead Project Riverside O Manager r 3 Daniel Furr* Relocation Project Manager San Diego c m Angie Luna* Relocation Senior Agent Riverside E m Tiffany McCloud Relocation Agent Riverside �`rn OPC Project Management Group Project Support Riverside/Irvine (PMG) U m Italics denotes bi-lingual * denotes key -0a c m M Resumes for the key team, including certifications, licensing, educational background, and similar project R experience are included at the end of our submittal, in Appendix A. 0 CL 0 CL 0 0 a� U a 0 a X w (D E a Overland, Pacific&Cutler, Inc. www.OPCservices.com page 6 Packet Pg.493 7.Ac Proposal to Provide as Needed/On-Call Relocation Services REFERENCES a) Please find below references which can attest to the firm and our success in performing the type of work required under this RFP. At OPC, we work hard at developing strong, long-term relationships with our o clients by providing excellent service. Please contact our references to learn more about our past successful project delivery. c m City of Santa Ana,CA o Reference:Jason Gabriel m 714.647.5635 1 gabriel @santa-ana.org 4 U 06 City of Anaheim,CA .2 Reference: Richard Garcia, Assoc. Engineer 714.765.4433 1 rgarcia @anaheim.net a c c� C&C Development Reference:Todd Cottle 0 t 714.288.7600 x250 I todd @c-cdev.com 3 Y C City of Garden Grove,CA m Reference: Carlos Marquez L 714.741.5147 carlosma @ci.garden-grove.ca.us Q m m_ it w a L w 0 N;<...a,�.,..... a C y, a e. ;. QQ r II G H tlt Q. 0 � e a si}+ o r 0 I U 0. i �E Q X w Y �I E , a Overland, Pacific&Cutler, Inc. www.OPCservices.com page 7 Packet Pg.494 7.A.c Proposal to Provide as Needed/On-Call Relocation Services SCHEDULE OF FEES y The following outlines the hourly rates for the proposed team: 2016 Schedule of Hourly Rates c 0 U O Overland, Right of Way Management&Implementation .° L Senior Program Manager $250.00 per hour Program Manager $200.00 per hour v off Senior Project Manager $150.00 per hour 2 Project Manager/Project Controls Manager $130.00 per hour a Sr. Acquisition Agent/Sr. Relocation Agent/Sr. Analyst $115.00 per hour = Acquisition Agent/Relocation Agent/Analyst $105.00 per hour Project Support/Administrative O Project Support Specialist $75.00 per hour 3 Administrative Assistant $55.00 per hour E Q m L BILLING TERMS: Q N''' OPC considers local travel/mileage, photocopying, first class postage, telephone, facsimile, and mobile communication charges a normal part of doing business and such costs are included in the stated hourly rates. Out-of-pocket expenses including pre-approved travel and lodging, outside exhibit preparation, co requested overnight courier or registered and/or certified mail (return receipt requested) charges, and L specialty reproduction (unless otherwise specified) are in addition to the contract amount and will be °o charged at cost plus ten percent (+10%) for administration, coordination, and handling. Subcontracted services, other than those listed above, will be invoiced at cost plus ten percent(+10%). M 00 In the event OPC is required to perform any act in relation to litigation arising out of any project with the W Client (for example, expert consulting, responding to a complaint, or proceeding with discovery and trial), such services are not part of this contract, nor are they part of our normal fees. If required, these types y of services will be invoiced at two times the regular hourly rates. Q. O L In the event this contract extends twelve (12) months beyond the initial date of execution, the hourly r_ rates and any remaining amount in the contract shall be adjusted upwardly by five percent (5%) per annum, compounded annually, on the anniversary date of this contract. 0 a� Written communication services in other languages would be an additional cost and would be billed separately based on quoted hourly rates by independent translation services. Verbal communication in v a. Spanish, if necessary, will be included at no additional charge. O OPC will submit monthly invoices for the professional and trade services rendered based on the hourly w rate schedule provided above. The client shall promptly pay the uncontested amount due within no more than thirty (30) days after receipt of invoice. Upon completion of services, the remaining unbilled amount of the project balance shall become immediately due and payable. �a a Overland, Pacific&Cutler, Inc. I www.OPCservices.com I page 8 Packet Pg. 495 7:A.c Proposal to Provide as Needed/On-Call Relocation Services BUDGET, APPROACH, AND SCOPE OF WORK a� co _ OPC estimates a project budget of $104,000 for consultant fees, including the preparation of a required o Relocation Plan under the State Relocation Regulations, relocation assistance services for 18 businesses, tenant acquisition services for 18 businesses (FF&E acquisition), bulk sale escrow fees/UCC search fees —° a� for 18 businesses, and project management. L 0 The estimated budget assumes the worst case scenario, wherein all 18 businesses require FF&E appraisals and offers (and therefore bulk sale escrows and UCC searches), and all 18 businesses elect to submit claims for actual moving and related expenses rather than in lieu payments. The reality is some v businesses most likely will not require FF&E appraisals and offers, and some businesses may elect to take the in lieu payment, which would significantly reduce the number of hours required on a case. But y"'_- without knowledge of the FF&E situations and the business owners' intentions, we are being conservative a in our approach. _ �a OPC would invoice for services provided on an hourly basis not to exceed a total approved project budget and would not bill as fixed fees per case. > O .c OPC's estimated project budget above does not include appraisal fees, moving bid fees, the cost to 3 purchase FF&E from the business owners, or the amount of relocation assistance payments for which the business owners may be eligible. m E M Q Once the OPC relocation agent confirms that the contact letter was provided to the tenant, the agent will d begin to provide advisory services to the displaced business. We will meet with the business owner in person to explain the relocation process and we will interview the owner to understand what the business really does and the products or services it provides. We will explain the likely timeline and the claims reimbursement policies of the City. This is our o opportunity to build trust with the business owner, CD which might be the most important aspect of our fob. > M We will take an inventory of any moveable equipment and secure written confirmation from the business �- owner prior to our securing of moving bids or N estimates. Early identification of the business tenant's a property is critical and we will ensure that this is o accomplished up front. °- 0 Replacement site searching is a major key to making sure that the business we are moving stays in o business. Throughout the process, we will maintain constant contact with the business owner and provide referrals to replacement sites. OPC has developed a Site Feasibility Grid for businesses that are difficult to v move. We ask the owner to complete this form after they look at the referral sites. This ensures that the 0 owner is reasonable in their efforts to relocate. This Grid also helps the relocation advisor refine the Q search for a replacement site. w Knowing that there are limits on statutory payments to a business, we are prepared to go beyond the minimum requirements when it comes to Advisory Services. For a relocated business to survive it is E M imperative to understand the numerous factors involved in the move. Because of the complexities in a 0 business move, OPC will assign seasoned relocation advisors along with knowledgeable and experienced Q Overland, Pacific&Cutler, Inc. I www.OPCservices.com I page 9 Packet Pg. 496 7.A.c Proposal to Provide as Needed/On-Call Relocation Services staff to deliver successful relocations. This increases the likelihood that the business will be able to prosper at their new location and helps to mitigate large loss and business goodwill claims. U d Our goal is to foster an atmosphere of trust and respect among all of the stakeholders. We set out to successfully move the business, to maintain project schedules for the City and the displaced business, 0 and to provide financial savings to our clients through mitigation of large goodwill claims (therefore lessening legal and court costs). We have designated business relocation experts in-house, so that if a o business does file a claim for loss of business goodwill, we can provide expert witness testimony in matters regarding the business relocation. o w L d .F 3 Scope of Work U The overall scope of OPC's service includes: U ✓ Project planning and management a. • Tenant acquisition and clearance = • Bulk sale transfer escrow ca ✓ UCC search (including fee) m ✓ FF&E appraisal coordination O ✓ Relocation planning ✓ Relocation implementation services 3 c d Project Management E 1. Comprehensive initial project planning, including policy and budget analysis and participation in L informational meetings with the public and official representatives, if required. a 2. Tracking and managing all budgetary-related aspects of the project associated with OPC's Scope of Work. 3. Assisting with the development of administrative policies, procedures and forms necessary to carry out the initial program. to 4. Ongoing general consultation and project coordination with the client, social service agencies, -L°a governmental entities and project team members. 5. Representation of the client at public meetings and hearings. > 6. Preparation and presentation of a bi-monthly status report (or more often if requested) based on the agreed-upon guidelines on information to be provided. Confer with client verbally on general v status, problem areas and progress. -- 7. Coordination with oversight agencies. 8. QA/QC of all staff and work product associated with the Project. 0 0 L Acquisition Services—Tenant-Interest Owner a 1. Deliver a "tenant notification letter" notifying tenant of their rights in the fee acquisition r_ transaction and informing them of needed quitclaims of interests. 2. Secure copy of lease to determine the extent of possessory interest in property to be acquired. I 3. Participate in and/or facilitate discussions between property owner and tenant regarding W apportionment of just compensation, ownership of fixtures and equipment or improvements and a other elements needed to secure tenants voluntary settlement of rights and interests. o 4. Present unapportioned offer to purchase leasehold interest and fixtures and equipment to tenant Q as may be required to facilitate settlement by eminent domain. w 5. Prepare purchase agreements and deeds for acquisition of tenants' rights and property. 6. Coordinate bulk sale escrows and handle UCC searches to ensure that the fixture or equipment is 0 free from liens prior to recommending payment. R Q Overland, Pacific&Cutler, Inc. I www.OPCservices.com I page 10 Packet Pg. 497 7.A.c Proposal to Provide as Needed/On-Call Relocation Services Relocation Planning Services 1. Interview the affected business owner and update all affected, eligible Project occupant data. 2. Conduct market survey of available suitable replacement sites for the business. �n 3. Calculate estimated relocation-related payments to the eligible business. r_ 4. Prepare a written Relocation Plan satisfying State requirements. o �a Relocation Implementation Services OPC will comply with all applicable state laws, rules and regulations relating to relocation assistance and the City's adopted relocation assistance policies and procedures. The scope of relocation implementation services includes the following activities necessary for the effective relocation of business occupants `m Y 1. Conduct personal, on-site interview of the prospective displacee to ascertain relocation needs and U special requirements. 0 2. Inform displaced business of available relocation assistance services and benefits and explain �= relocation process. a 3. Prepare and distribute Notices of Eligibility, 90-Day Notice to Vacate and other notices, as may be -a required. c 4. Assist displacee in locating replacement sites and provide written referrals to same. 5. Provide on-going advisory assistance to business displacee, including lists of qualified movers and O' vendors and/or the coordination of moving bids. y 6. Coordinate specifications for the move and inventory of personal property, insuring thorough 3 coordination with City staff and/or legal counsel, that no real property is included on the personal C property inventory list. E 7. Coordinate the walk-through for a minimum of two bids and moving estimates with movers and the displaced business. a 8. Monitor the actual move to the replacement site and re-establishment activities. y 9. Determine eligibility for, and proposed amount of, relocation benefits, including actual and reasonable moving payments, re-establishment payments and fixed in-lieu payment. 10. Prepare all applicable benefit claim forms, secure claimant's signatures on claim forms and submit claim forms to the City for processing and payment. o 11. Deliver benefit checks and other appropriate payments to claimant. 12. Maintain necessary case documentation. m > M 00 to R N O C. O L_ CL c 0 M 0 m U o. O Q X w c a� E R Q Overland, Pacific&Cutler, Inc. www.OPCservices.com page 11 Packet Pg.498 Ar11rr1rrr 7.A.c Proposal to Provide as Needed/On-Call Relocation Services 311 Num- .r e __. =7 � s o,_ We know the importance of the timely delivery of right of way to meet project schedules. Our success is based upon experience, professionalism, and state of the art tools that help us get the job done. We rely cn on experienced teams and a number of innovative approaches to help us provide solid solutions and o responsiveness to our clients. Competence + Reliability = Cost Effectiveness. One of the tools we rely on is OPC's ProjectOne®', OPC's dedicated project site process that utilizes the latest technology for o management of its project data, documentation, and progress reporting. ProjectOne® was created by OPC to specifically address the unique needs of our industry. 0 Upon launch of a new project, we create an individual project site on our SharePoint based project Q management platform which is developed from the ground-up as the project proceeds. Each project site v provides a dedicated and centralized location for all of the documents, schedules, and progress U reports that are related to the project. The information which resides on the project site is CL organized in a convenient and logical way, to a provide easy access for the Project Team. This enables each team member to easily track the m �, --- - - = developments of the project and make O appropriate decisions based on current, up-to- date information. Project Sites offers other 3 < functionalities including project risk management, c sub-consultant management, and budget E .. .� � controls. Another exceptional benefit provided by d ■NW wrrrr�. L _ r ProjectOne® sites is the transparency and a availability of records. Project sites can be accessed from anywhere and updated at any �. time providing the most responsive team collaboration possible. ProjectOne® was conceived with advanced """ °"" - •••• quality control in mind. The benefits include standardization of documents and processes that assure regulatory and jurisdictional consistency. 00 Automated approval procedures and seamless integration of all of OPC's right of way service disciplines make ProjectOne® extremely beneficial to the success of our Client's projects. i 0 The screen shot on the left depicts the ProjectOne® project site dashboard including summary views of o multiple aspects of the project. Team members can drill down to particular project-related documents in a the file repositories and even monitor the project's progress on a map, which reflects real-time updates to c the project status. 0 O The project map works much like Google Maps, and allows for Satellite or Map View, Zoom In/Out, and in many locations includes the ability to zoom down to the Street View for each property. Users can also v drill down to each property's details directly from the map just by clicking on the corresponding pin. a- ProjectOne® project sites are an invaluable tool. Used by OPC project teams on a daily basis, they help Q us to manage the data and documentation of complex right of way projects. w 0 E 1 ProjectOne® is a registered trademark of Overland, Pacific&Cutler, Inc. Q Overland, Pacific&Cutler, Inc. I www.OPCservices.com page 12 Packet Pg.499 7.A.c Proposal to Provide as Needed/On-Call Relocation Services Project . y 2 OPC created the Project Management Group (PMG), an integral, cost-effective project management system, to assist in the delivery of our client's projects. The PMG provides technical expertise and in administrative leadership in the planning and management of the relocation project. When planning and o scheduling is not managed properly, the effects can be devastating to the project. Project funding may be lost due to delays, companion or tie-in projects are often affected, proposed developments can be c derailed, and construction costs can be increased. All of these situations can result in loss of public funds and negative public opinion of the project owner and all of the stakeholders involved. L 0 The PMG allows us to leverage our Managers' skillsets to oversee multiple large projects while maintaining consistency and quality throughout all sectors. We have subdivided the traditional project management tasks into two operational areas, each integrated with one another, as follows: 0 U • Special Services • Relocation Impact Planning, Studies, &Analysis a • Exhibit Preparation • Adverse Title Research and Analysis • Site Searches > O t r • Document Management/Project Controls 3 • Document Template Management&Scheduling • Repository Definition &Version Management E • Document Organization &SharePoint Project Site Management • Compliance with Agency Documentation Standards q o Work Breakdown Structure Definition & Maintenance • Subconsultant/Contractor Procurement&Accountability • PrimaVera/Microsoft Project Timelines & Resource Allocations Cn • Project Milestones/Scheduling Management o • Document Preparation &Quality Verification c • Escrow/Closing Services Coordination > • As Needed Administrative Support Services W The ultimate benefit of the PMG is the QA/QC that naturally occurs at every administrative step, helping 74� us to seamlessly interface with regulatory agencies through the entire project development process. From y Project Study Reports to project closeout, we can ensure accurate and exceptional project delivery, while 0 CL working within the required governing regulations, guidelines, and policies. OPC has assisted agencies o and private firms in reducing project impacts and finding creative solutions to the many problems CL inherent to scheduling and financial complexities. The PMG approach has helped to save millions of o dollars in excessive project costs due to schedule delays and other avoidable factors. 0 The clarity that the PMG support can bring to a project is like a"magic-crystal ball". We can use extensive W analysis and findings to predict project issues in advance and subsequently prevent them, making the a PMG and invaluable project resource. O a X W APPENDIX A - RESUMES c a� E Resumes for the key proposed team members are included on the following pages. �a t; Q Overland, Pacific&Cutler, Inc. ( www.OPCservices.com ( page 13 Packet Pg. 500 7.A.c Proposal to Provide as Needed/On-Call Relocation Services N Michele Folk, SR/WA, R/W-RAC, R/W-URAC, R/W-NAC Senior Program Manager/Principal Overland, Pacific&Cutler, Inc. 0 Education: ■ Bachelor of Arts, The Colorado College o ■ Associate in Science, Moorpark College ■ Master's Degree, Clayton College L ■ Doctorate, Trinity College L License: ■ Real Estate License, California, No. 01295356 41 Professional ■ Member, International Right of Way Association (IRWA) v 06 Affiliations: ■ American Public Works Association v ■ Coalition of Adequate School Housing Years of Initial Year in Industry: 1999 a Experience: Initial Year with OPC: 1999 L Overview > 0 Since 1999, Ms. Folk has been a successful project manager and acquisition and relocation practitioner, consistently demonstrating her skills in both acquisition and relocation functions. Ms. Folk 3 also brings over 26 years of business experience and demonstrates drive, commitment, caring, and an a innate attention to detail in her work. She enables her staff to succeed by matching their individual E styles to the work assignments and keeping them focused on the project goals. L rn Ms. Folk has qualified as a Senior Member of the International Right of Way Association (SR/WA) and is additionally certified as a Relocation Assistance Specialist (R/W-RAC), a Negotiations Specialist (R/W-NAC), and a Uniform Act Specialist (R/W-URAC). She is also a certified relocation course facilitator for the IRWA. Ms. Folk is well-versed in the Uniform Relocation Act, California L Redevelopment Law, and HUD guidelines. 0 d As a Senior Program Manager, she has directed a wide-variety of complex projects involving both > acquisition and relocation assistance. Ms. Folk specializes in commercial and residential relocation M assistance, full- and part-take acquisitions, and relocation plans. Areas of expertise include project W management and relocation program regulatory compliance. Ms. Folk currently serves as OPC's `r Managing Director of Public Sector, Housing & Development and is involved with program y management and implementation policies for all housing and development related projects being 0_ serviced by OPC. Additionally, Ms. Folk has an extensive background in teaching communication, o negotiation, and relocation. She is responsible for in-house training of OPC staff, as well as presenting o. relocation seminars throughout California. Her meticulousness, effective multi-tasking, and ability to 0 interact successfully with a broad spectrum of people make her a success on every project. CU 0 Project Examples v Local Public Agency o City of Santa Ana Public Works, Bristol Street Widening Project. Provided oversight on x • all acquisition and relocation activities associated with the acquisition of 37 parcels and the w relocation of 42 households and 28 businesses. Grand Avenue Widening Project: Managed six full-take acquisitions and 16 business relocations. E s U w Q Overland, Pacific&Cutler, Inc. I www.OPCservices.com I page 14 Packet Pg. 501 7.A.c Proposal to Provide as Needed/On-Call Relocation Services N Michele Folk, SR/ A, R/W-RAC,, ,, R/W-NAC Senior Program Manager/Principal Page 2 co c 0 • City of Corona, Main Street Relocations. Assisted the City by providing services related to seven permanent business relocations and 24 sub-tenant relocation settlements; Corona _o Discount Mall.,Provided relocation services to 44 vendors within the Corona Discount Mall. L 0 • Garden Grove Agency for Community Development, Various Projects Successfully managed many projects involving acquisition and relocation for this client and provided the agency with intensive site investigation for a trial. Researched and analyzed sites for businesses v that were claiming significant loss of business goodwill. Provided relocation assistance services 06 for businesses on the Century Triangle and Brookhurst Triangle Projects. Provided project .2 management and relocation assistance services for 22 business relocations for the Katella/Gilbert Project and 39 relocations of residents of a mobile home park for the Great Wolf a Hotel and Water Park Project. L • City of Anaheim, Various Projects Provided relocation assistance and oversight on multiple > business relocations required by Successor Agency plans for redevelopment. 0 School Districts 3 m • Los Angeles Unified School District, 85 School Program. Managed field activities for both E acquisition and relocation. The District assigned us the majority of the complex commercial P relocations due to reputation for superior high-level advisory services, negotiation skills, and site analysis and selection. X Q • Rancho Santiago Community College District, School Redevelopment Project. Managed the project and the team that executed 53 residential relocations. cn L 0 • South Pasadena Unified School District, School Expansion. Managed seven residential c and five commercial relocations as part of a middle school expansion project. > M • San Diego Unified School District, District Wide School Redevelopment Project. co Supervisor of the team that executed over 25 acquisitions and 35 residential relocations. e! 7E Affordable Housing Developers o Q 0 • C&C Development, Various Projects Served as project manager for several affordable a housing projects utilizing HUD funds for this developer including: Lemon Street Project o included nine business relocations, the Depot at Santiago Project involved nine business relocations and seven residential relocations, the PaciRc Court Apartments Project involved o 10 residential relocations, the Lacey Apartments Project included four residential relocations and the Parkview Apartments Project included 27 residential relocations. Each project also v included coordination with the local public agency/funding source. a. • Jamboree Housing Corporation, Various Projects Acted as both project manager and X relocation consultant for this developer on several projects, which included both residential and w commercial permanent relocations. Managed two of the Developer's temporary relocation projects totaling 140+ relocations. E U Q Overland, Pacific&Cutler, Inc. I www.OPCservices.com I page 15 Packet Pg. 502 7.A.c Proposal to Provide as Needed/On-Call Relocation Services Michele Folk, SR/WA, R/W-RAC, R/W-URAC, R/W-NAC Senior Program Manager/Principal L Page 3 N Transportation o • City of Huntington Beach, Heil Avenue Widening Project. Managed 19 acquisitions, o including four part-takes, 3 full-takes, and 13 temporary construction easements. Facilitated the 0 relocation of three residential owner-occupants. o 0 • City of Placentia, Melrose and Placentia Avenue Under-Crossing Project. In charge of the commercial and residential relocations associated with the OnTrac Joint Powers Authority. v The projects consisted of relocation for widely differing types of businesses and residences such off as auto related uses, a coin-operated car wash, and state-tenant leased buildings. Included 2 relocating many Spanish-speaking residential tenants. a • Orange County Transportation Authority, Various Grade Separation Projects: Provided relocation assistance and expert analysis of relocation files and packages for multiple business relocations via OCTA's law firm, Woodruff, Spradling and Smart. O Utilities � 3 ■ South Coast Water District, So. Laguna Tunnel Stabilization & Sewer Pipe Replacement. Managing 214 easement acquisitions in Laguna Beach for the construction of E sewer tunnel upgrades to improve an aging sewer system along the cliffs of Laguna Beach. Program management capabilities for large parcel projects are enhanced by OPC's SharePoint Q site. a� Specific Expertise L d IRWA Courses: IRWA Courses, continued: 100— Principals of Land Acquisition 503 — Mobile Home Relocation 0 0 103 — Ethics in the Right of Way Profession 504 — Computing Replacement Housing 105 —The Uniform Act Executive Summary Payments 200— Principles of Real Estate Negotiation 505 —Adv. Residential Relocation 207— Negotiations, Federally Funded Land Acquisition 506—Adv. Business Relocation Assistance 209— Negotiating with Diverse Clientele 800— Principles of Real Estate Law 213 —Conflict Management 802 - Legal Aspects of Easements N 214—Skills of Expert Testimony 803 — Eminent Domain Law Basics Q 219— Presentation, Instruction and Facilitation 900— Principles of R.E. Engineering a 400 — Principles of Real Estate Appraisal 901 — Engineering Plan Development& c 421 —Valuation of Partial Acquisitions Application 2 501 — Relocation Assistance 902— Property Descriptions M 502— Business Relocation ° a� U CL O d X W c E t c� Q Overland, Pacific&Cutler, Inc. www.OPCservices.com page 16 Packet Pg. 503 7.A.c Proposal to Provide as Needed/On-Call Relocation Services ® 2 Hernando Avilez Project Manager Overland, Pacific&Cutler, Inc. o Education: ■ Bachelor's Degree (in progress), Business, Mount San Antonio College o License: • Real Estate License, California, No. 01749334 rr L Years of Initial Year in Industry: 1993 0 Experience: Initial Year with OPC: 2016 CD Overview v 06 V Mr. Avilez has been responsible for managing numerous right of way projects and specializes in acquisition and relocation planning and implementation for local governmental agencies. His duties a have included assisting businesses, homeowners, and residential tenants in replacement site selection, identification and calculation of compensable benefit payments, coordination with moving companies, inspection of replacement housing sites, and extensive file documentation. As a Project and Quality CD Control Manager, he has overseen the work of other right of way consultants, ensuring they provide > O regulation compliant, quality service to the contracting agency. Mr. Avilez has a thorough knowledge y of California real estate practices and finance methods. His experience spans over twenty years of 3 diversified right of way activities and services. He has a solid understanding of the Federal Uniform Relocation Assistance and Real Properly Acquisitions Policy Act (URA), as well as State and Local Relocation Guidelines. Proficient in the reading, writing, interpreting, and speaking of English and Ile Spanish, Hernando is able to effectively communicate with OPC's diverse client base, as well as a, complete document translations, as needed. Q CD Past Relevant Experience a� Senior Right of Way Agent L In-house staff to Pacific Gas & Electric's abatement of encroachments on gas transmission facilities, 0 which included building structures, vegetation, and other incompatible uses within PG&E's easements. a Used negotiations skills to manage property owner interaction to ensure easement areas on private > property were free and clear of any obstruction and incompatible vegetation. Managed scheduling of co multiple customer interactions to meet established timeframes. Work included coordinating relocation � projects, review of encroachments, contractor coordination for bid walks, determination of land rights, Caltrans or Railroad permit verification, permit approval, interaction with property owners, property y searches, and coordinated work to be completed. 0 CL 0 L Project Manager a c Former Employer, 2013 to 2014 0 Responsible for all phases of work to complete commercial relocations and closeout of the Westlake Theatre Project for the CRA/LA, a Designated Local Authority. o a� Ix Acquisition Agent/Relocation Agent a Former Employer, 2004-2013 O In—house staff to LAUSD responsible for the implementation of relocation plans to deliver 90 new d school projects. Successfully relocated more than 1,500 impacted families and businesses, supervised w the outside relocation consultants contracted to complete the acquisition and relocation of residential and commercial tenants and owners. a E U Q Overland, Pacific&Cutler, Inc. I www.OPCservices.com I page 17 Packet Pg. 504 7.A.c Proposal to Provide as Needed/On-Call Relocation Services Hernando Avilez Project Manager Page 2 c 0 Past Assignments: 0 as • Riverside Grade Separation Project. Responsible for assisting several commercial businesses successfully relocate and/or recommended approval of In-Lieu Payments. ,o L Q� • CalTrans, Highway 74 (Ortega Highway) Widening Project. Relocation Agent responsible for assisting several commercial tenants impacted by the project. Meetings v conducted with the tenant's attorneys, and assisted in establishing ownership of fixtures and equipment. w- c� • LA Metro, Crenshaw/LAX Light Rai/Project. Assessed needs and provided assistance to a commercial tenants. _ L • Alameda Corridor-East Construction Authority, San Gabriel Trench Grade Separation O> Project and Puente Avenue Grade Separation Project. Acquisition/Relocation Agent responsible for the acquisition of Full and Part takes, Temporary Construction Easements 3 (TCEs), Permanent Construction Easements (PEs) that includes storm drains, and sub-surface = tie-backs of commercial and residential properties. My contributions also included working with the appraisers, and engineers to accurately identify encroachments in the ROW and make recommendations to the Agency about partial or full takes of land. I worked with the ACE a, NOW outreach team in situations that required special care of business owners, property owners, and a tenants and addressed any issues or concerns. Property management for the Alameda Corridor- a East Construction Authority of their surplus properties, vacant land, and tenant occupied buildings. My responsibilities consisted of collections of rents, manage operating expenses, assist tenants with everyday concerns and needs, market property for lease, negotiate and L draft lease agreements with renters, contact vendors for repair estimates and monthly -°a maintenance service, complete necessary administrative tasks, make recommendations to the Owner (Agency) as needed, and ensure compliance with Fair Housing Laws. M 00 ■ Housing Authority of the City of Los Angeles (HACLA), Normont Terrace Housing 10 Development, Responsible for providing acquisition and relocation assistance to 400 families "R in the involved in Bell Area New Elementary #3 Project for the Los Angeles Unified School District (LAUSD). M 0 L a Specific Expertise 0 Software: o Certificate, Microsoft Suite Quickbooks v CL 0 Q X w m E a Overland, Pacific&Cutler, Inc. www.OPCservices.com page 18 Packet Pg. 505 7.A.c Proposal to Provide as Needed/On-Call Relocation Services Daniel Rya Project 3 of Overland, Pacific&Cutler, Inc. c 0 :r Education: ■ Juris Doctorate, University of San Diego School of Law o ■ Bachelor of Arts in Psychology, University of California, Los Angeles ■ Real Estate Appraisal and Real Estate Finance, Clare Institute, San Diego L O License: ■ Real Estate Broker, California, No. 01463486 m Professional ■ Member, International Right of Way Association (IRWA) v Affiliations: ■ Member, State Bar of California 06 ■ AARP -Volunteer Tax Preparation 0 Years of Initial Year in Industry: 2001 Experience: Initial Year with OPC: 2001 a. C Overview m As a Project Manager for Overland, Pacific & Cutler, Inc., Mr. Furr is responsible for business and O residential relocations, real estate acquisition, replacement housing referrals, property management, ! preparing relocation plans, and relocation project cost estimates. He possesses excellent interview skills and is knowledgeable of both federal and state regulations relating to relocation assistance and a benefits and mobile home residency law. His experience includes drafting relocation plans, E m replacement housing plans, and mobile home impact reports; assisting at community and project kick off meetings; and coordinating extensively with housing authorities for Section 8 beneficiaries and Q public housing beneficiaries. Mr. Furr handles a wide variety of relocation cases ranging from tenants, d homeowners, businesses, non-profits, and affordable housing tenants. Project Examples Cn 0 ■ Riverside County Transportation Commission (RCTC), State Route 74 Curve. Acquisition agent responsible for acquisition of partial takes over 12 parcels with 5 owners. Provided owner purchase negotiations, Purchase and Sale Agreement review and revisions, coordination with appraisers, escrow, and county tax assessor professionals. Drafted and 00 presented offer packages. State Route 91 CIP Project: Assisted with drafting of Relocation � Plan and Mobile Home Relocation Impact Reports for the relocation of nearly 200 displacees including businesses, mobile home residents, and conventional housing residents. Responsible o for 21 business relocation and 7 mobile home residential relocations. Interviewed and explained o business and residential relocation program and benefits, prepared claims and required a- noticing. Reviewed appraisals, purchase agreements and tenant acquisition offers. Acquisition C 0 agent responsible for successful acquisition of 5 mobile home units. 0 ■ County of San Diego, Bear Valley Parkway North. 16 homeowner relocation cases, with several homeowners in negative equity. Relocated homeowners who did not qualify for v replacement housing payments. Provided appraisal review, coordination with claimant real o IL estate agents, and escrow agents. Participated in client planning and policy forming meetings. Q County Operation Center Annex. Prepared relocation plan and cost estimates for 40+ x business relocations. Provided relocation services to the business displacees including program W explanation, claim preparation, referrals, moving coordination, vendor referral, client incentive policy, noticing and negotiated settlement agreements. E �a Q Overland, Pacific&Cutler, Inc. ( www.OPCservices.com I page 19 Packet Pg. 506 7.A.c Proposal to Provide as Needed/On-Call Relocation Services Daniel Furr Project M—nnaner Page 2 co c 0 • Chelsea Investment Corp., Mission Gorge Business Relocation Project. Provided business relocation assistance for a future affordable housing project. The project involved the 0 permanent displacement of 11 retail business occupants. OPC created a Relocation Plan and relocated 7 of the commercial businesses and created a Relocation Plan and assisted with the o` business relocation services of all of the commercial business tenants. d • City of Santee/Dokken, Prospect Avenue Project: Prepared relocation plan and project v cost estimate. Responsible for 4 residential property acquisitions and 5 residential relocations. 06 Residential relocations included tenant and owner occupants and a reverse mortgage eligible 2 displacement. CL • San Diego Redevelopment Agency, College Center Redevelopment Project, Logan Ave. Project and University Avenue Project. Surveyed businesses for Relocation Plan; L provided resource data and cost analysis for 33 business relocations and Project vendor support. 0 • City of San Diego, De Anza Cove Project. Prepared Relocation Impact Report Cost 3 Mitigation estimates for this 500+ Mobile Home Park. Sorted, assembled, and analyzed data from several sources. Categorized benefit classes, established benefit schedules and types, E applied court-ordered directives, attended court proceedings, and provided comparable housing L resource data. 0' a • Community Housing Works, Los Rob/es Project. Incentive based voluntary relocation project where 18 households were identified for incentive. Successfully contacted and explain it incentive program and relocated all households within Client's schedule. � 0 • WNC, Orangewood Apartments Project. Prepared Tenant Habitability Plans in conformance with Los Angeles Housing Department requirements for Orangewood and > Coralwood apartments. Consulted regularly with client, construction manager and LAHD in co preparation of plans. • Chicano Federation of San Diego County, Trojan Apartments. Federal and locally funded y temporary relocation project. Prepared temporary relocation plan and cost estimate for a 50- 0 CL unit building. o a • San Diego Housing Commission, Hotel Stanford Project, Vista Verde Housing Project c and Fumigation Project. Local and federally funded projects. Agent responsible for relocation plan, over 400 temporary relocations from over 40 properties, claims, custom noticing and MOU o documents, working with senior populations, Section 8 tenants, undocumented claimants, speaker at community meetings, and coordination between client and service vendors. v a Specific Expertise 0 Q X IRWA Courses: In-House Courses: W 501 — Relocation Assistance Uniform Act Revisions c 502 — Business Relocation Basic Residential Relocation E E 503 — Mobile Home Relocation Acquisition Procedures 803 — Eminent Domain Law Loan Interest differential Q Overland, Pacific&Cutler, Inc. www.OPCservices.com I page 20 Packet Pg. 507 7.A.c Proposal to Provide as Needed/On-Call Relocation Services Angelica Luna Senior Agent Overland, Pacific&Cutler, Inc. G Education: ■ Bachelor of Science, Business Management, California State Polytechnic o University, Pomona ■ Associate of Arts, Mount San Antonio College i 0 License(s): ■ Real Estate License, California, No. 01745512 ■ Notary License, California Professional • Member, International Right of Way Association (IRWA) Affiliations: 2 Years of Initial Year in Industry: 2004 a Experience: Initial Year with OPC: 2010 C Overview Ms. Luna's responsibilities as a Senior Agent include property negotiations (full and part takes) permit 0 acquisitions, and coordination with escrow, title, appraisers, and environmental firms. Ms. Luna has 3 experience in utility coordination for grade separation projects. She implements relocation assistance for residential homeowners and tenants by performing initial interviews and evaluation, processing d benefits, coordinating moves, inspecting replacement sites, and documenting files and final E relocations. As the Interim Supervisor for OPC's Project Management Group (PMG), managed authors of tasks/PMG staff to ensure accuracy in all deliverables for various task requests. Coordinated with a HR and Project Managers on hire process and trained new hires. Analyzed task requests and ai monitored efficient delivery of all tasks, while managing divergent personalities. Ms. Luna is well versed in Federal and State regulations relating to relocation and acquisition assistance services. She is also bilingual in English and Spanish. 0 Project Examples • Chelsea Investment Corp., Mission Gorge Business Relocation Project: Provided business relocation assistance for a future affordable housing project. The project involved the o permanent displacement of 11 retail business occupants. OPC created a Relocation Plan and 7 relocated 7 of the commercial businesses and created a Relocation Plan and assisted with the E business relocation services of all of the commercial business tenants. o CL 0 • Wakeland Housing & Development Corporation, the Talmadge Gateway Project. a. Provided relocation advisory services for a mixed-use senior affordable housing project that = 0 requires the permanent displacement of 4 businesses near the intersection of El Cajon Boulevard and Euclid Avenue, San Diego California. a d • Riverside County Transportation Commission, SR-91 Corridor Improvement Project. Assisted Risk Management team to identify, assess and prioritize mitigation, approaches, and CL impacts. Once identified, responsible to aid Risk Manager to create risk mitigation plans to Q minimize and/or eliminate schedule and cost impacts to the project, as well as prepared R/W w certifications on behalf of RCTC for Caltrans. Worked as an agent providing both relocation and acquisition services. The project focuses on increasing capacity and reducing congestion for an existing 14-mile stretch of SR-91 and a 6-mile stretch along the I-15. E �a a Overland, Pacific&Cutler, Inc. I www.OPCservices.com I page 21 Packet Pg. 508 7.A.c Proposal to Provide as Needed/On-Call Relocation Services Angelica Luna Senior Agent L Page 2 Cn C • San Bernardino Associated Governments (SANBAG), I-215 HOV/Bi-County Project. Federally funded project which included the acquisition of ownerships, and complex Billboard U and Railroad issues. This project includes 7.5 miles of High Occupancy Vehicle lane. Participated in the Assist Risk Management team to identify, assess, and prioritize mitigation, approaches, and impacts. ° m • City of Coachella/Parsons, Avenue 52 16rapefruit Boulevard Grade Separation t Project. Provided acquisition services focusing on full/part-take acquisition and residential v relocation. The project involves the grade separation between Avenue 52 and Grapefruit Blvd. U in Coachella, California. CL U • Housing Authority of the County of San Bernardino, On-Call Relocation Services Under a $1,000,000 contract, provided on-call relocation consulting services for public housing units being removed from the County's inventory or transferred to non-profits. Responsible for 11 335 households that qualify for permanent relocation under Section 18 Disposition guidelines. • Alliance Property Group, Inc., Mountain Breeze Project. Provided relocation advisory services for affordable housing units rehabilitated by a Developer. Responsible for 163 unit complex that qualify for a permanent or temporary relocation. m P • City of Rialto, Cactus/Pepper Avenue Project: Provided acquisition services focusing on a, part-take acquisition. The project involves the widening of Pepper Avenue to reduce congestion. (D • City of Barstow, New Hope Village Project. Provided relocation advisory services for a transitional housing project for tenants who did not qualify to remain in a project unit and Cn required to be permanently displaced under the requirements of the Uniform Relocation Act. L 0 ■ City of San Diego, De Anza Cove Class Action Project. Provide services to closure of the Mobile Home Park under court ordered rulings. Responsible for claims administration, advisory assistance for the class members, advisory assistance for non-class members, trust account 00 administration, and check processing services to CU N Past Relevant Experience 0 o. 0 Senior Right of Way Agent a Former Employer o Provided acquisition services on future school sites for the Los Angeles Unified School District which included the massive acquisition undertaking for 70 new school sites (over 150 parcels were 0 acquired). Provided relocation services, participated in community outreach programs, reviewed files, preliminary title reports, and other pertinent information. Obtained necessary right of way dedications, U easements, rights of entry permits, and temporary construction easements for street widening a O projects and grade separations. Q X W c aD E .s t U Q Overland, Pacific&Cutler, Inc. www.OPCservices.com page 22 Packet Pg. 509