HomeMy WebLinkAbout05.F- Human Resources J
RESOLUTION (ID #4514) DOC ID: 4514 B
CITY OF SAN BERNARDINO — REQUEST FOR COUNCIL ACTION
Agreement/Contract Amendment
From: Helen Tran M/CC Meeting Date: 07/05/2016
Prepared by: Helen Tran, (909) 384-5161
Dept: Human Resources Ward(s): All
Subject:
Resolution of the Mayor and Common Council of the City of San Bernardino Authorizing
the Execution of a Professional Services Agreement Between ProStaff, LLC and the
City of San Bernardino. (#4514)
Current Business Registration Certificate: Yes
Financial Impact:
Budgeted Funds are available in Account Nos. 629-110-0056-5502 (50%) and 678-110-
0057-5502 (50%)
Motion: Adopt the Resolution.
BACKGROUND/ANALYSIS:
ProStaff LLC (DBA Gus Papagolos Consulting) provides municipal consulting services
to public agencies. This agreement will provide the needed support for the continuation
of essential City-wide process review and helping develop strategies for long term cost
containment initiatives. These services have resulted in the complete design,
procurement, and implementation of a self-insured third party workers compensation
and general liability claims administration program. Both programs have been fully
implemented, producing both operational and personnel cost reductions.
ProStaff has been responsible for the complete implementation, agreement execution
and operation of the City's internship program with local California State University San
Bernardino, (CSUSB). To date this program is a widely talked about at CSUSB and is
the preferred internship program in the college of Business and Administration. Since
the development of this program in January 2014 over 35 students have interned at the
City in various departments which represents over 5,050 hours of work. It is within these
efforts ProStaff has made it possible for the City to screen, train and hire interns into
paid positions.
Additional benefits of utilizing hese consulting services were the discover of cost)
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property insurance layers and the utilization of overseas insurance carriers. These
practices have been replaced with a strategy to provide complete insurance wholesale
commission transparency to the City. By marketing the property insurance to only
domestic carriers, it has lowered insurance premiums by 17% for a total cost saving of
nearly $350,000 annually. ProStaff is currently leading the process to renew property
insurance and capitalize on lowering the City's premium costs.
As an alternative to a very expensive tail insurance ($6 million to $10 million) for the
Updated: 6/27/2016 by Georgeann "Gi i" Hanna B PacktRg129
4514
open Workers' Compensation Claims on the Fire personnel transferring to the County,
ProStaff negotiated the Loss Portfolio of these open claims with the County and
provided an equitable and cost effective solution to secure the reserves amounts
associated with the open Workers' Compensation Claims. The ProStaff solution
included the City establish a Trust Account and hold at 75% of the identified reserves
for the County. ProStaff amended the substitute condition determination to allow for the
issuance of the Certificate of completion by the Commission. ProStaff's resolution
represented a cost savings to the City of over $5 million in comparison to the required
tail insurance contained in the original terms and conditions. Further, ProStaff
developed a written procedure to review and monitor the trust account, which the
County concurred with.
Of significant importance in the City's financial recovery has been the establishment of
effective internal procedures. ProStaff has written and trained City staff on the currently
utilized claim subrogation procedure. This procedure addresses cases when an outside
party is liable for damage caused to the City. It is imperative for these losses be
accurately and timely communicated to HR / Risk Management so they may be
assessed and damage costs recovered from the liable party or liable party's insurance.
In less than one year ProStaff has increase the City's subrogation recovery from
approximately $90,000 annually to over $475,000 ending June 30, 2016. The process
has improved the City's ability to maintain City amenities, recover from un-programmed
losses, and seek and place accountability for such losses.
In this professional services agreement ProStaff will work to develop and implement
essential City-wide cost containment initiatives to include:
• Continue development of Worker's Compensation Third Party Administrator
(TPA) monitoring tools, and procedures and review of past excess insurance
payments
• Payment validation
• Develop performance measurements for claims processing
• Develop ancillary cost reviews
• General.Liability Third Party Claims Administration subrogation development for
initiated City claims and full cost allocation reimbursement.
• Continued documentation of the City's Internship Program with Cal State
University San Bernardino and other institutions of higher learning in the area
• City-wide Risk Management Program Policy and Procedures.
• Provide Surety bond review/valuation on all performance, material and
labor bonds.
• Risk Management Program Reporting
o Risk Management Documentation Guidelines and Training
This contract will enable these needed cost saving services to continue. It is anticipated
that these services for a twelve month period will not exceed $100,000.
FUNDING:
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Updated: 6/27/2016 by Georgeann "Gigi" Hanna B Pack&�f g� R,�;,
Funds are budgeted and available in the 2016/17 budget. 4514
City Attorney Review:
Supporting Documents:
ProStaff Resolution. 7-5-2016 (DOCX)
agrmt. 4514 (PDF)
Updated: 6/27/2016 by Georgeann "Gigi" Hanna B
5.F.a
RESOLUTION NO.
1
2 RESOLUTION OF THE MAYOR AND COMMON COUNCIL OF THE CITY OF SAN E
BERNARDINO AUTHORIZING THE EXECUTION OF A PROFESSIONAL E
3 SERVICES AGREEMENT BETWEEN PROSTAFF, LLC AND THE CITY OF SAN a
BERNARDINO.
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5 BE IT RESOLVED BY THE MAYOR AND COMMON COUNCIL OF THE R
6 CITY OF SAN BERNARDINO AS FOLLOWS: o
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7 SECTION 1. The City Manager is hereby authorized and directed to execute 0
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8 the Professional Services Agreement between the City of San Bernardino and o
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ProStaff LLC, attached hereto as Exhibit 1. Q
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11 SECTION 2. The Director of Finance is hereby authorized to issue a Purchase
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12 Order to ProStaff LLC, for consultant services for a total annual amount not to exceed o
13 $100,000-00.
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14 SECTION 3. The authorization granted hereunder shall expire and be void n
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and of no further effect if the Agreement is not executed by both parties and returned
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to the Office of the City Clerk within sixty (60) days following the effective date of this
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18 Resolution. o
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1 RESOLUTION OF THE MAYOR AND COMMON COUNCIL OF THE CITY OF SAN
2 BERNARDINO AUTHORIZING THE EXECUTION OF A PROFESSIONAL E
SERVICES AGREEMENT BETWEEN PROSTAFF, LLC AND THE CITY OF SAN
3 BERNARDINO. Q
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4 1 HEREBY CERTIFY that the foregoing Resolution was duly adopted by the U
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Mayor and Common Council of the City of San Bernardino at a
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meeting thereof, held on the day of U)
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2016, by the following vote, to wit: a
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9 Council Members: AYES NAYS ABSTAIN ABSENT M
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10 MARQUEZ
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BARRIOS m
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VALDIVIA
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14 SHORETT
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15 NICKEL a
16 RICHARD
17 MULVIHILL r
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Georgeann Hanna, City Clerk
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The foregoing Resolution is hereby approved this day of o
22 2016. 2
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R. Carey Davis, Mayor )
25 City of San Bernardino a
Approved as to form:
26 Gary D. Saenz, City Attorney E
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28 By: a
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PROFESSIONAL SERVICES AGREEMENT BETWEEN THE CITY OF SAN BERNARD
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AND PROSTAFF, LLC
This Professional Service Agreement (this "Agreement") is made and entered into this
5th day of July, 2016 ("Effective Date") by and between the City of San Bernardino, a Charter
City, (hereinafter referred to as the "City") and ProStaff LLC., (hereinafter referred to as the
"Consultant") (sometimes jointly and severally referred to herein as the "Party"or"Parties").
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WITNESSETH: E
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A. WHEREAS, The CITY of San Bernardino is in need of a Consultant to provide a
Human Resources and Risk Management Services, and
B. WHEREAS, it has been determined by the Interim Director of Human Resources
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that Consultant possesses that degree of specialized expertise in administrative matters as
contemplated within California Government Code, Section 37103, and holds all necessary o
licenses to practice and perform the services herein contemplated; and N
C. WHEREAS, CONSULTANT is competent, experienced and able to perform said ri
services; and
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D. WHEREAS, CONSULTANT will provide the most advantageous and responsible
services;
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NOW THEREFORE, in consideration of mutual covenants contained in this Agreement
and the mutual benefits to be derived there from, the parties agree as follows:
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1. TERM. o
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The term of this Agreement shall begin on the date first noted above and shall end on July
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5, 2017, and Consultant shall complete the work described in Exhibit A prior to that date, unless N
the term of the Agreement is otherwise terminated or extended, as provided for in Section 8. o
The time provided to Consultant to complete the services required by this Agreement shall not a
affect the City's right to terminate the Agreement, as provided for in Section 8.
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2. CONSULTANT RESPONSIBILITIES/STANDARD OF PERFORMANCE:
Consultant is responsible for performing the work as identified in Exhibit A, contained herein.
Consultant shall commit the necessary principal personnel to the performance of such E
services for the duration of this Agreement. Consultant shall perform all services required
pursuant to this Agreement in the manner and according to the standards observed by a
competent practitioner of the profession in which Consultant is engaged in the geographical
area in which Consultant practices its profession. Consultant shall prepare all work products s
required by this Agreement in a substantial, first-class manner and shall conform to the a
standards of quality normally observed by a person practicing in Consultant's profession. Q
Consultant shall assign only competent personnel to perform services pursuant to this
Agreement. In the event that City, in its sole discretion. At any time during the term of this
Agreement, desires the reassignment of any such persons, Consultant shall, immediately
upon receiving notice from City of such desire of City, reassign such person or persons.
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3. CITY RESPONSIBILITIES
The City shall provide, in a reasonably timely fashion, the Consultant with any
documentation, records, reports, statistics or other data or information pertinent to the
provision of services, which are reasonably available to the City. The City shall designate
an appropriate contact person to assist Consultant in the timely resolution of any issues that
may arise.
4. CONFIDENTIALITY OF REPORTS/ RECORD KEEPING a
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The Consultant shall keep confidential all reports, information and data received, prepared
or assembled pursuant to performance of its responsibilities hereunder. Such information Q
shall NOT be made available to any person, news release, firm, corporation, or entity
without prior written consent of the City or as otherwise required by law.
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4.1 KEEPING AND STATUS OF RECORDS. Records Created as Part of Consultant's
Performance. All reports, data, maps, models, charts, studies, surveys, photographs, c
memoranda, plans, studies, specifications, records, files, or any other documents or N
materials, in electronic or any other form, that Consultant prepares or obtains pursuant to 0
this Agreement and that relate to the matters covered hereunder shall be the property of the a
City. Consultant hereby agrees to deliver those documents to the City upon termination of U)
the Agreement. It is understood and agreed that the documents and other materials,
including but not limited to those described above, prepared pursuant to this Agreement are
prepared specifically for the City and, are not necessarily suitable for any future or other C
use. City and Consultant agree that, until final approval by City, all data, plans,, n.
specifications, reports and other documents are confidential and will not be released to third
parties without prior written consent of both parties. 0
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4.2 Consultant's Books and Records. Consultant shall maintain any and all ledgers, books
of account, invoices. vouchers, canceled checks, and other records or documents
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evidencing or relating to charges for services or expenditures and disbursements charged
to the City under this Agreement for a minimum of three (3) years, or for any longer period o
required by law, from the date of final payment to the Consultant to this Agreement, a
4.3 Inspection and Audit of Records. Any records or documents that Section 9.2 of this v
Agreement requires Consultant to maintain shall be made available for inspection, audit,
and/or copying at any time during regular business hours, upon oral or written request of the ,
City. Under California Government Code Section 8546.7, if the amount of public funds
expended under this Agreement exceeds TEN THOUSAND DOLLARS ($10,000.00), the E
Agreement shall be subject to the examination and audit of the State Auditor, at the request 0
of City or as part of any 1audit of the City, for a period of three (3) years after final payment
under the Agreement.
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5. COMPENSATION s
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City hereby agrees to pay Consultant a sum not to exceed One Hundred Thousand Dollars
($100,000.00) for all work associated with Exhibit A. City shall pay Consultant for services
rendered pursuant to this Agreement at the time and in the manner set forth herein. The
payments specified below shall be the only payments from City to Consultant for services
rendered pursuant to this Agreement. Consultant shall submit all. invoices to City in the
manner specified herein as stated in Exhibit A (invoices will be paid upon completion of
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services and delivery of invoice to the City). Except as specifically authorized by City,
Consultant shall not bill City for duplicate services performed by more than one person.
Consultant and City acknowledge and agree that compensation paid by City to Consultant
under this Agreement is based upon Consultant's estimated costs of providing the services
required hereunder, including salaries and benefits of employees and subcontractors of
Consultant. Consequently, the parties further agree that compensation hereunder is
intended to include the costs of contributions to any pensions and/or annuities to which
Consultant and its employees, agents, and subcontractors may be eligible. City therefore
has no responsibility for such contributions beyond compensation required under this CD
Agreement.
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5.1 Invoices. Consultant shall submit invoices, not more often than once a month during the a
term of this Agreement, based on the cost for services performed and reimbursable costs
incurred prior to the invoice date. in
5.2 Monthly Payment. City shall make monthly payments, based on invoices received, for o
services satisfactorily performed, and for authorized reimbursable costs incurred. City shall •N
have 30 days from the receipt of an invoice that complies with all of the requirements above o
to pay Consultant. L
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5.3 Final Payment. City shall pay the total sum due pursuant to this Agreement within thirty 2
(30) Days after completion of the services and submittal to City of a final invoice, if all
services required have been satisfactorily performed. C
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5.4 Total Payment. City shall pay for the services to be rendered by Consultant pursuant to
this Agreement. City shall not pay any additional sum for any expense or cost whatsoever Q
incurred by Consultant in rendering services pursuant to this Agreement. City shall make no 0
payment for any extra, further, or additional service pursuant to this Agreement. --
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In no event shall Consultant submit any invoice for an amount in excess of the maximum
amount of compensation provided above either for a task or for the entire Agreement,
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unless the Agreement is modified prior to the submission of such an invoice by a properly o
executed change order or amendment. a.
5.5 Hourly Fees. Fees for work performed by Consultant on an hourly basis shall not exceed W
$100.00 per hour. :-
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5.6 Reimbursable Expenses. Expenses not listed in Exhibit A are not chargeable to city.
Reimbursable expenses are included in the total amount of compensation provided under E
this Agreement that shall not be exceeded. ai
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5.7 Payment of Taxes. Consultant is solely responsible for the payment of employment
taxes incurred under this Agreement and any similar federal or state taxes. E
5.8 Payment upon Termination. In the event that the City or Consultant terminates this Q
Agreement pursuant to Section 15, the City shall compensate the Consultant for all
outstanding costs and reimbursable expenses incurred for work satisfactorily completed as
of the date of written notice of termination. Consultant shall maintain adequate logs and
timesheets in order to verify costs incurred to that date.
6. NONDISCRIMINATION; MONITORING AND REPORTING WORK PERFORMANCE.
In the performance of this Agreement and in the hiring and recruitment of employees,
Consultant shall not engage in, nor permit its officers, employees or agents to engage in,
discrimination in employment of persons because of their race, religion, color, national
origin, ancestry, age, mental or physical disability, medical condition, marital status, sexual
gender or sexual orientation, or any other status protected by law.
7. CONFLICT OF INTEREST
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(3)
Consultant may serve other clients, but none whose activities within the corporate limits of
City or whose business, regardless of location, would place Consultant in a "conflict of
interest," as that term is defined in the Political Reform Act, codified at California
Government Code Section 81000 et seq. Z
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Consultant shall not employ any City official in the work performed pursuant to this
Agreement. No officer or employee of City shall have any financial interest in this Agreement o
that would violate California Government Code Sections 1090 et seq. N
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Consultant hereby warrants that it is not now, nor has it been in the previous twelve (12) °
months, an employee, agent, appointee, or official of the City. If Consultant was an 2
employee, agent, appointee, or official of the City in the previous twelve months, Consultant o
warrants that it did not participate in any manner in the forming of this Agreement.
Consultant understands that, if this Agreement is made in violation of Government Code C
§1090 et. seq., the entire Agreement is void and Consultant will not be entitled to any a.
compensation for services performed pursuant to this Agreement, including reimbursement
NOW of expenses, and Consultant will be required to reimburse the City for any sums paid to
the\Consultant. Consultant understands that, in addition to the foregoing, it may be subject o
to criminal prosecution for a violation of Government Code § 1090 and, if applicable, will be
disqualified from holding public office in the State of California. J
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8. INDEPENDENT CONTRACTOR/FACILITIES AND EQUIPMENT. CU
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8.1The Parties intend that the relationship between them created under the Agreement is A
that of an independent contractor only. The Consultant shall perform each element of the
work set forth in the Scope of Services as an independent contractor and shall not be LO
considered an employee of the City. At all times during the term. of this Agreement,
Consultant shall be an independent contractor and shall not be an employee of City. City
shall have the right to control Consultant only insofar as the results of Consultant's services �+
rendered pursuant to this Agreement and assignment of personnel pursuant to section 2; E
however, otherwise City shall not have the right to control the means by which Consultant
accomplishes services rendered pursuant to this Agreement. Notwithstanding any other ;
City, state, or federal policy, rule, regulation, law, or ordinance to the contrary, Consultant
and any of its employees, agents, and subcontractors providing services under this E
Agreement shall not qualify for or become entitled to, and hereby agree to waive any and all
claims to, any compensation, benefit, or any incident of employment by City, including but a
not limited to eligibility to enroll in the California Public Employees Retirement System
(PERS) as an employee of City and entitlement to any contribution to be paid by City for
employer contributions and/or employee contributions for PERS benefits. Consultant shall
not allow any employee to become eligible for a claim for PERS benefits. This Agreement is
by and between the Consultant and the City, and is not intended, and shall not be
construed, to create the relationship of agent, servant, employee, partnership, joint venture
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0 13.2 The Consultant agrees to indemnify, defend and hold harmless the City of San
Bernardino ("City"), its agents, officers and employees from and against all liability, expense,
including defense costs and legal fees, and claims for damages of any nature whatsoever,
including, but not limited to, bodily injury, death, personal injury, property damage, or
employment liability arising out of this Agreement from the Consultant's or the Consultant's
employees or agents negligence, errors or omissions connected with the services performed
by or on behalf of the Consultant pursuant to this Agreement. The costs, salary and
expenses of the City Attorney and members of his office in enforcing this Agreement on
behalf of the CITY shall be considered as "attorneys' fees" for the purposes of this d
paragraph. It is understood that the duty of Consultant to indemnify and hold harmless
includes the duty to defend as set forth in Section 2778 of the California Civil Code.
Acceptance by City of insurance certificates and endorsements required under this Q
Agreement does not relieve Consultant from liability under this indemnification and hold
harmless clause. This indemnification and hold harmless clause shall apply to any damages
or claims for - damages whether or not such insurance policies shall have been determined in
to apply. By execution of this Agreement, Consultant acknowledges and agrees to the
provisions of this Section and that it is a material element of consideration. o
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14. CLAIMS a
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Any claim by the City against Consultant relating to this Agreement must be made in writing
and presented to Consultant within one (1) year after the date on which Contractor o
completes performance of the services specified in this Agreement. a,
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15. TERMINATION AND MODIFICATION. a
15.1 Termination. City may cancel this Agreement at any time and without cause upon �
written notification to Consultant. Q
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Consultant may cancel this Agreement upon thirty (30) days' written notice to City and shall 0
include in such notice the reasons for cancellation. -J
In the event of termination, Consultant shall be entitled to compensation for services o
performed to the effective date of termination; City, however, may condition payment of such a
compensation upon Consultant delivering to City any or all documents, photographs, v
computer software, video and audio tapes, and other materials provided to Consultant or LO
prepared by or for Consultant or the City in connection with this Agreement.
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15.2 Extension. City may, in its sole and exclusive discretion, extend the end date of this
Agreement beyond that provided for in Subsection 1. Any such extension shall require a E
written amendment to this Agreement, as provided for herein. Consultant understands and c,
agrees that, if City grants such an extension, City shall have no obligation to provide
Consultant with compensation beyond the maximum amount provided for in this Agreement.
Similarly, unless authorized by the Contract Administrator, City shall have no obligation to .Ec
reimburse Consultant for any otherwise reimbursable expenses incurred during the
extension period. Q
15.3 Amendments. The parties may amend this Agreement only by a writing signed by all
the parties.
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15.4 Assignment and Subcontracting. City and Consultant recognize and agree that this
Agreement contemplates personal performance by Consultant and is based upon a
determination of Consultant's unique personal competence, experience, and specialized
personal knowledge. Moreover, a substantial inducement to City for entering into this
Agreement was and is the professional reputation and competence of Consultant.
Consultant may not assign this Agreement or any interest therein without the prior written
approval of tile Contract Administrator. Consultant shall not subcontract any portion of the
performance contemplated and provided for herein, other than to the subcontractors noted
in the proposal, without prior written approval of the Contract Administrator.
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15.5 Survival. All obligations arising prior to the termination of this Agreement and all
provisions of this Agreement allocating liability between City and Consultant shall survive Q
the termination of this Agreement.
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15.6 Options upon Breach by Consultant. If Consultant materially breaches any of the terms
of this Agreement, City's remedies shall include, but are not limited to, the following:
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15.6.1 Immediately terminate the Agreement; 0
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15.6.2 Retain the plans, specifications, drawings, reports, design documents, o
and any other work product prepared by Consultant pursuant to this °-
Agreement; o
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15.6.3 Retain a different consultant to complete the work described in Exhibit A a
not finished by Consultant; or ri
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15.6.4 Charge Consultant the difference between the cost to complete the work
described in Exhibit A that is unfinished at the time of breach and the amount that City would
have paid Consultant pursuant to Section 5 if Consultant had completed the work.
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16. CHOICE OF LAW. -"i
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This Agreement, and any dispute arising from the relationship between the parties to this o
Agreement, shall be governed by California law, excluding any laws that direct the a.
application of another jurisdiction's laws.
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17. COMPLIANCE WITH LAWSNENUE
The parties agree to be bound by applicable federal, state, and local laws, regulations and v
directives as they pertain to the performance of this Agreement.
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The parties hereto agree that all actions or proceedings arising in connection with this `°
Agreement shall be tried and litigated either in the State courts located in the County of San
Bernardino, State of California or the U.S. District Court for the Central District of California, E
Riverside Division. The aforementioned choice of venue is intended by the parties to be a
mandatory and not permissive in nature. a
18. SEVERABILILTY
In the event that any provision herein contained is held to be invalid, void or illegal by any
court of competent jurisdiction, the same shall be deemed severable from the remainder of
this Agreement and shall in no way affect, impair, or invalidate any other provision contained
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herein. If any such provision shall be deemed invalid due to its scope of breadth, such
provision shall be deemed valid to the extent of the scope of breadth permitted by law.
19. INTERPRETATION
No provision of this Agreement is to be interpreted for or against either party because that
party or that party's legal representative drafted such provision, but this Agreement is to be
construed as if it were drafted by both parties hereto.
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20. CONTRACT ADMINISTRATION. This Agreement shall be administered by the City E
Manager or his or her designee ("Contract Administrator"). All correspondence shall be ;v
directed to or through the Contract Administrator or his or her designee. Q
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21. WAIVER
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No waiver of a breach, failure of any condition, or any right or remedy contained in or N
granted by the provisions of this Agreement shall be effective unless it is in writing and o
signed by the party waiving the breach, failure, right, or remedy. No waiver of any breach, •N
failure, right, or remedy, shall be deemed a waiver of any other breach, failure, right or ,e
remedy, whether or not similar, nor shall any waiver constitute a continuing waiver unless a
the writing so specifies.
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22. NOTICE °�,
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Notices herein shall be presented in person or by certified or registered United States mail, a
as follows: W
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To the Consultant: ProStaff LLC v
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Attention: Gus Papagolos -'
37635 Via Majorca
Murrieta CA, 92562 co
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Phone#(951) 764-2417 A
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To the City: City of San Bernardino
Human Resources Department `r
300 North D Street
San Bernardino, CA 92418
Attn: Helen Tran, Interim Director of Human Resources a�
Phone: (909) 384-5161 f6
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Nothing in this paragraph shall be construed to prevent the giving of notice by personal L
service. U
23. ENTIRE AGREEMENT a
This Agreement, with Exhibit "A", constitutes the final, complete and exclusive statement of
the terms and the agreement between the parties pertaining to the engagement of the
Consultant by the City and the entire understanding of the parties and supersedes all prior
and contemporaneous understandings or agreements of the parties. No party has been
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Qinduced to enter into this Agreement by, no is any party relying on, any representation or
warranty outside those expressly set forth in this Agreement.
IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed the
day and year first written above.
CITY OF SAN BERNARDINO
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Dated: By:
Mark Scott, City Manager Q
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CONSULTANT
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ProStaff LLC c
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Dated: By: °
Gus Papagolos, President
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Approved as to Form: a
Gary D. Saenz, City Attorney U)
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® Exhibit A
Scope of Work
In this professional services agreement ProStaff will work to develop and implement essential
City-wide cost containment initiatives to include:
• Continue development of Worker's Compensation Third Party Administrator(TPA)
monitoring tools, and procedures and review of past excess insurance payments
• Payment validation
• Develop performance measurements for claims processing
• Develop ancillary cost reviews Q
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• General Liability Third Party Claims Administration subrogation development for initiated Z
City claims and full cost allocation reimbursement in
• Continued documentation of the City's Internship Program with Cal State University San o
Bernardino and other institutions of higher learning in the area
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• City-wide Risk Management Program Policy and Procedures a
• Provide Surety bond review/valuation on all performance, material and labor -F 0
bonds. o
• Risk Management Program Reporting a
• Risk Management Documentation Guidelines and Training a
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