HomeMy WebLinkAbout36- Administration CITY OF SAN BERNARDINO - REQUEST FOR COUNCIL
ACTION . .,.
From: JANIS INGELS, Subject: FISCAL 2000/2001 MAINTENANCE
DIRECTOR OF MIS CONTRACT FOR CITY
Dept: ADMINISTRATION/INFORMATION HARDWARE AND SOFTWARE
MANAGEMENT SERVICES
Date: May 23, 2000
Synopsis of Previous Council action:
Resolution# 1999-152
Approved the purchase of an annual maintenance contract with CATG for computer and network hardware, and
system software between the City of San Bernardino and Compaq Computer Support (represented by CATG).
Recommended motion:
Adopt resolution.
GZ f-
Signature '
Contact person: JANIS INGELS Phone: 384-5947
Supporting data attached: Staff Report Ward:
FUNDING REQUIREMENTS: Amount: $ 129,443.84
Source: (Acct. No.) 679-251-5172 $129,443.84
(Acct. Description) Maintenance Contracts
Finance:
Council Notes:
�3
6
CITY OF SAN BERNARDINO - REQUEST FOR COUNCIL ACTION
STAFF REPORT
SUBJECT:
Resolution of the Mayor and Common Council of the City of San
Bernardino authorizing a Fiscal Year 2000/2001 maintenance
contract with CATG Corporation for maintenance of the City' s
computer and networking hardware and operating system software.
BACKGROUND:
On August 17, 1998, the Council approved a Fiscal Year 98-99
agreement with Sento, Inc . (a certified Compaq reseller that has
changed its name to CATG Inc . ) to provide maintenance for the
City' s computer and network hardware as well as system software.
This is a critical agreement due to 24 hour per day, 7 days per
week coverage necessary for Public Safety dispatching systems .
Through the open bid process, CATG was selected to provide the
service throughout Fiscal 99-00, with the option to renew and
extend the contract for the following 2 fiscal years . The bid
package was sent to 12 vendors . Two responded, CATG of Utah
(with a bid of $117, 315 . 17) and Ikon Computer Systems (with a
bid of $146, 122 . 00) .
This agenda item is for the entire fiscal year 00/01 . This
item' s delayed presentation to the City Council is due to delays
in receiving system information from Compaq, and administration
delays within CATG. CATG and Compaq have continued to support
the City' s computer systems in this interim period.
CATG, although headquartered in Utah, has a local office in
Upland. Their technicians are dispatched from Rancho Cucamonga
and Riverside. The actual technicians are the same Digital
Equipment Corporation technicians who have provided service to
the City for the last 10 years .
1
FINANCIAL IMPACT:
I
The maintenance costs for the Fiscal Year 2000-2001 are
$129, 443 . 84 . This is an increase over the current year of
$12, 128 . 67 due to the addition of the equipment installed for
the Code Compliance Division' s move to the EDA building and the
addition of various items as they come off factory warranty.
Costs per item have remained constant for the 3rd straight year.
RECOMMENDATION:
Adopt resolution approving an agreement between the City of San
Bernardino and CATG Inc . to provide hardware and software
maintenance for City and Water Department computer and network
systems for the Fiscal Year 2000-2001 .
v e a
jA
1 RESOLUTION NO. 1 x
2
3 RESOLUTION OF THE MAYOR AND COMMON COUNCIL OF THE
CITY OF SAN BERNARDINO AUTHORIZING A FISCAL YEAR 2000/2001
4 MAINTENANCE CONTRACT WITH CATG CORPORATION FOR
MAINTENANCE OF THE CITY'S COMPUTER AND NETWORKING
5 HARDWARE AND OPERATING SYSTEM SOFTWARE.
6 BE IT RESOLVED BY THE MAYOR AND COMMON COUNCIL OF THE
7 CITY OF SAN BERNARDINO AS FOLLOWS:
8 SECTION 1: That CATG Corporation is the selected source for maintenance
9 of the City's computer and network hardware and operating system software. Pursuant
10 to this determination, the Purchasing Manager is hereby authorized to issue an Annual
11
Purchase Order and Service Agreement (a copy of which is attached hereto as Exhibit
12
"A"and incorporated in full herein) to CATG in an amount not to exceed $129,443.84
13
14 for Fiscal Year 2000/2001 for maintenance"of the City's computer and network
15 hardware and operating system software. Two single year renewal options shall be
16 contingent upon funds being approved in the City's budget for this service.
17 SECTION 2: The authorization to execute the above referenced agree-
18 ment order is rescinded if it is not executed within sixty (60) days of the passage
19
of this resolution.
20
21
22
23
24
25
26
27
28
`-
a
.', , ft;.•t .. .'F :_ .t f�? l'
1 RESOLUTION OF THE MAYOR AND COMMON CO k k t ' THE CI RFW
2 SAN BERNARDINO AUTHORIZING A FISd`-,YEAR 2000-2001
MAINTENANCE CONTRACT WITH CATG CORPORATION FOR ANNUAL
3 MAINTENANCE OF THE CITY'S - COMPUTER `AND '`'NETWORKING
HARDWARE AND OPERATING SYSTEM SOFTWARE.
4
I HEREBY CERTIFY that the foregoing resolution was duly adopted by
5
6 the Mayor and Common Council of the City of San Bernardino at a
7 meeting thereof,held on the day of ,2000,by the
8 following vote,to wit:
9 Council Members Ayes Nays Abstain Absent`
10 ESTRADA
11
LIEN
12
McGINNIS
13
14 SCHNETZ
15 SUAREZ
16 ANDERSON
17 McCAMMACK
18
19
20 Rachel G. Clark, City Clerk
21 The foregoing resolution is hereby approved this day of , 2000.
22
23
Judith Valles, Mayor
24 City of San Bernardino
25 Approved as to form and legal content:
26 James F. Penman, City Attorney
27 BY:
28
CITY OF SAN BERNARDINO - REQUEST FOR COUNCIL
ACTION
From: JANIS INGELS, i �`'`` " " """` Subject: FISCAL 2000/2001 MAINTENANCE
DIRECTOR OF MIS CONTRACT FOR CITY
Dept: ADMINISTRATION/INFORMATION HARDWARE AND SOFTWARE
MANAGEMENT SERVICES
Date: May 23, 2000
Synopsis of Previous Council action:
Resolution# 1999-152
Approved the purchase of an annual maintenance contract with CATG for computer and network hardware, and
system software between the City of San Bernardino and Compaq Computer Support (represented by CATG).
Recommended motion:
Adopt resolution.
Signature '
1
Contact person: JANIS INGELS Phone: 384-5947
Supporting data attached: Staff Report Ward:
FUNDING REQUIREMENTS: Amount: $ 130,822.69
Source: (Acct.No.) 679-251-5172 $130,822.69
(Acct. Description) Maintenance Contracts
Finance:
Council Notes:
7/lo aP000
CITY OF SAN BERNARDINO - REQUEST FOR COUNCIL ACTION
STAFF REPORT
SUBJECT:
Resolution of the Mayor and Common Council of the City of San
Bernardino authorizing a Fiscal Year 2000/2001 maintenance
contract with CATG Corporation for maintenance of the City' s
computer and networking hardware and operating system software .
BACKGROUND:
On August 17, 1998, the Council approved a Fiscal Year 98-99
agreement with Sento, Inc. (a certified Compaq reseller that has
changed its name to CATG Inc . ) to provide maintenance for the
City' s computer and network hardware as well as system software.
This is a critical agreement due to 24 hour per day, 7 days per
week coverage necessary for Public Safety dispatching systems.
Through the open bid process, CATG was selected to provide the
service throughout Fiscal 99-00, with the option to renew and
extend the contract for the following 2 fiscal years . The bid
package was sent to 12 vendors . Two responded, CATG of Utah
(with a bid of $117, 315 . 17) and Ikon Computer Systems (with a
bid of $146, 122 . 00) .
CATG, although headquartered in Utah, has a local office in
Upland. Their technicians are dispatched from Rancho Cucamonga
and Riverside . The actual technicians are the same Digital
Equipment Corporation technicians who have provided service to
the City for the last 10 years .
FINANCIAL IMPACT:
The maintenance costs for the Fiscal Year 2000-2001 are
$130, 822 . 69 . This is an increase over the current year of
$13, 507 . 52 due to the addition of the equipment installed for
the Code Compliance Division and the addition of various items
as they come off factory warranty. Costs per item have remained
constant for the 3rd straight year.
75-0264
CITY OF SAN BERNARDINO - REQUEST FOR COUNCIL ACTION
STAFF REPORT
RECOMMENDATION:
Adopt resolution approving an agreement between the City of San
Bernardino and CATG Inc . to provide hardware and software
maintenance for City and Water Department computer and network
systems for the Fiscal Year 2000-2001 .
75-0264
F
COPY
1 RESOLUTION NO.
2
3 RESOLUTION OF THE MAYOR AND COMMON COUNCIL OF THE
CITY OF SAN BERNARDINO AUTHORIZING A FISCAL YEAR 2000/2001
4 MAINTENANCE CONTRACT WITH CATG CORPORATION FOR
MAINTENANCE OF THE CITY'S COMPUTER AND NETWORKING
5 HARDWARE AND OPERATING SYSTEM SOFTWARE.
6 BE IT RESOLVED BY THE MAYOR AND COMMON COUNCIL OF THE
7 CITY OF SAN BERNARDINO AS FOLLOWS:
8 SECTION 1: That CATG Corporation is the selected source for maintenance
9 of the City's computer and network hardware and operating system software. Pursuant
10 to this determination, the Purchasing Manager is hereby authorized to issue an Annual
11
Purchase Order and Service Agreement (a copy of which is attached hereto as Exhibit
12
13 "A" and incorporated in full herein) to CATG in an amount not to exceed $130,822.69
14 for Fiscal Year 2000/2001 for maintenance of the City's computer and network
15 hardware and operating system software. Two single year renewal options shall be
16 contingent upon funds being approved in the City's budget for this service.
17 SECTION 2: The authorization to execute the above referenced agree-
18 ment order is rescinded if it is not executed within sixty (60) days of the passage
19
of this resolution.
20
21
22
23
24
25
26
27
28
1 RESOLUTION OF THE MAYOR AND COMMON COUNCIL OF THE CITY OF
SAN BERNARDINO AUTHORIZING A FISCAL YEAR 2000-2001
2 MAINTENANCE CONTRACT WITH CATG CORPORATION FOR ANNUAL
3 MAINTENANCE OF THE CITY'S COMPUTER AND NETWORKING
HARDWARE AND OPERATING SYSTEM SOFTWARE.
4
I HEREBY CERTIFY that the foregoing resolution was duly adopted by
5
6 the Mayor and Common Council of the City of San Bernardino at a
7 meeting thereof, held on the day of , 2000, by the
8 following vote,to wit:
9 Council Members Ayes Nays Abstain Absent
10 ESTRADA
11 LIEN
12
McGINNIS
13
14 SCHNETZ
15 SUAREZ
16 ANDERSON
17 McCAMMACK
18
19
Rachel G. Clark, City Clerk
20
21 The foregoing resolution is hereby approved this day of , 2000.
22
23
Judith Valles, Mayor
24 City of San Bernardino
25 Approved as to form and legal content:
26 James F. Penman, City Attorney
27 BY:
28
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Q U O T A T I O N 998HM41620
12-Jun-00
- 1 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NO. :99055123D EXCEPTI N
TO. FROM:
VAR=CATG
E/U=CITY OF SAN BERNARDINO Connecting Point
1555 300W.
300 NORTH D STREET SLC UT 84111
SAN BERNARDINO, CA 92418 Attn:
ANI S INGELS
J Christopher A Bowles
ANI Ph:801-231-6400
Ph: 909-3811-5010
Thank you for your inquiry. W
y We .are pleased to quote as follows:
MODEL NUMBER ADJ UNIT NET AM UNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJS MNT
-------------------------------------
S/N:KA507SSHE5
1 1 DA-252P1-F9 *16 0.00
ALPHASRVR 2100 4/275 OSF 128
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $188.00 $18 .00
2 1 DETML-MA *16 0.00
DEC-repeater 90T -16 Hub Unit
Monthly Customer Service
SD 001.4 : DECservice; 5D by 9H $5.00$5.00 . 500
3 _ DLSSM-SA *16 0.00
a �
MULTISTACK 600 STACK DIRECTORa,k,..s"
Mcr.*_hly Customer Service
101.4 : DECservice; 5D by 9H $4 .00 '' $4 .00
Page 1 of 38
Q U O T A T I O N 998HM41620
12-Jun-00
2 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE.
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NO. : 99C55123D EXCEPTION
MODEL NUMBER ADJ UNIT NET UNT
ITEM QT`! AND DESCRIPTION TERMS PRCNT PRICE W/ADJ MNT
-------------------------------------------------------------------------- ----
4 _ TLZ06-AA *16 0.00
4G3 4MM DAT DRIVE, 3.5" EMB
Monthly Customer Service
SD 001.4 : DECservice; 5D by 9H $38.00 $ 8.00
5 1 RRD43-AA *16 0.00
5 .25"SCISI, Dual Speed CDROM
Monthly Customer Service
SD 001.4 : DECservice; 5D by 9H $11.00 $ 1.00
6 6 RZ26L-VA *16 0.00
1.05GBF 3.5"Dk:In Mod Carrier
Monthly Customer Service
SD 001. 4 : - DECservice; 5D by 9H $8.00 $ 8.00
7 1 RZ28-VA *16 0.00
2. 1 GB Disk w/snap-in carrier
Monthly Customer Service
SD 001. 4 : DECservice; 5D by 9H $15.O0 15.00
va l a
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Q U 0 T A ,T I O N 998HM41620
12-Jun-00
- 3 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-0'
AGREEMENT NO. : 99055123D EXCEPTION
MODEL NUMBER ADJ UNIT NET T
ITEM QTY AND DESCRIPTION TERMS PRCNT UN:
----------------------------------------------- PRICr. W/ADJ MNT
---------------------------
8 1 RZ29B-VA *16, 0.00
4.3GB disk w/snap-in carrier
Monthly Customer Service
SD 001. 4: DECservice; 5D by 9H $20.00
$ 0.00
9 _ rEFPA-MB *16 0.00
PCI TO FDDI Adptr DAS,TP-PMD
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $7.00
7.00
S/N:NI728045YX
10 1 DN-5IHAA-EA *16 0.00
ASVR 4100 5/400 DRW WNT 512
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $160.00 $_1
0.00
e
Q U O T A T I O N 998HM41620
12-Jun-00
4 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-0
AGREEMENT NO. : 99055123D EXCEPTION
MODEL NUMBER ADJ UNIT NET OUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJ TMNT
-------------------------------------
S/N:ASRV10O0
11 1 PB723-AA *16 0.00
A1phaServer 1000 4/266 NTS PK
Monthly Customer Service
SD 001.4 : DECservice; 5D by 9H $82.00 $ 2.00
12 1 RRD43-RA *16 0.00
5. 25"SCSI, Dual Speed CDROM
Monthly Customer Service
SD 0301. 4 : DECservice; 5D by 9H $11.00 $ 1.00
13 1 TLZ07-AA *16 0.00
8GB 4mm DAT Tape,3.5"Internal
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $31.00 $ 1.00
14 1 RZ28M-VA *16 0.00
2. 1 Gbf 3.5"DK in Mod Carrier
Monthly Customer Service '
SD 001. 4: DECservice; 5D by 9H $1-4.00
14.00
Y 41 yf^d
Q U O T A T I O N 998HM41620
12-„un-00
5 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN- 1
AGREEMENT NO. : 99055123D EXCEPTION
MODEL NUMBER ADJ UNIT NET OUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/AD STMNT
----------
------------------------------ ------
15 4 RZ29B-VA *16 0.00
4 . 3G3 disk w/snap-in carrier
Monthly Customer Service
SD 001.4 : DECservice; 5D by 9H $20.00 80.00
16 1 FR.-B4IWW-AC *16 0.00
Digital Svr 3100 RAID System
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $$79.00 79. 00
17 1 FR-FC77M-BL *16 0.00
64MB(2x32MB) 60NS SIMM MEMORY
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $2.00 2.00
18 3 FR-CECBA-CA *16 0.00
HDD, 4GB 720ORPM WIDE SCSI SBB
Mcnthly Customer Service
SD 001. 4 : DECservice; 5D by 9H $14 .00
$42.00 `
4
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Q U O T A T I O N 998HM41620
12-Jun-00
6
QUOTATION EXPIRES: 11-Aug-00 i
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-od
AGREEMENT NO. : 99055123D EXCEPTION
MODEL NUMBER ADJ
ITEM QTY AND DESCRIPTION UNIT NET UNT
TERMS PRCNT PRICE W/ADJ MNT
------------------- --
-----------------------
19 1 FR-PCXCV-DW *i6 0.00
----
MONITOR, 15" (13.8"V)NH, 54KHZ
Monthly Customer Service
SD 001.4 : DECservice; 5D by 9H $5.00 .00
20 1 FR-PCXAT-AJ *16 0.00
4/8GB Tape Drive,SCSI DDS2
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $54 .00 $ . 00
21 1 FR-972WW-XD -16 0.00
Prioris XL Server 5166
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $55.00 $ .00
22 1 FR-PC77M-AC *16 0.00
32MB, 70ns Memory
Monthly Customer Service
SD 001.4 : DECservice; 5D by 9H $1.00 $1.00
JSG{
Q U O T A T I O N 998HM41620
12-Jun-00
7 -
QUOTATION EXPIRES: 11-Aug-00 i
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIV ^ATES:OI-JUL-00 THRU 30-JUN-01
AGREEMENT NO. : 99055123D EXCEPTION
MOCEL NUMBER ADJ UNIT NET OUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/AD TMNT
--------------------i6 0.00---------------------
--------- -----
1 FR-CDBAA-BA
2G3 5200 RPM NARROW, HDD
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $14 .00
S 4 .00
24 1 FR-PCXCV-DW *16 0.00
MONITOR., 15" (13.811V) NH, 54KHZ
Mcnz _y Customer Service
SD 001.4: DECservice; 5D by 9H $5.00
5.00
25 1 FR-B4IWW-AC -16 0.00
Cigital Svr 31C0 RAID System
Monthly Customer Service
SD 001.4 : DECservice; 5D by 9H $79.00 $ 9.00
26 1 FR-PC77M-BL *16 0.00
64MB (2:.c32MB) 60NS SIMM MEMORY
Monthly Customer Service
SD 001. 4 : DECservice; 50 by 9H $2.00
$2.00 '
JSG^.
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Q U O T A T I O N 998HM41620
12-Jun-00
- 8 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NO. : 99055123D EXCEPTION
MODEL NUMBER ADJ UNIT NET
ITEM QTY AND DESCRIPTION TERMS PRCNT UNT
PRICE W/ADJS I
------------------------ 0.00
-------------------------------
27 3 FR-FR -CA *16 ----
HDC, 4GB 720ORPM WIDE SCSI SBB
Monthly Customer Service
SD 001.4 : DECservice; 5D by 9H $14.00
$4 .00
28 1 7R-PCXCV-Dw *16 0.00
MONITOR, 15" (13.8"V)NIi, 54XHZ
Monthly Customer Service
SD 001. 4 : DECservice; 5D by 9H $5.00
$ .00
29 1 DEFPA-DB *16 0.00
PCI TO FDDI Adptr DAS,MMF,SC
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $12.00
$1 .00
30 1 DEFPA-MB *16 0.00
PCI TO FDDI Adptr DAS,TP-PMD
Monthly Customer Service
SD 001. 4 : DECservice; 5D by 9H $7.00
a? $7.00
L.
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NO
Q U O T A.T I O N 998HM41620
12-Jun-00
9 -
QUOTATION EXPIRES: 11-Aua-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN- 01
AGREEMENT NO. : 99055123D EXCEPTION
i
i
0
MODEL NUMBER ADJ UNIT NET AMOUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/A JSTMNT
-------------------------------------------------------- -------
31 1 FR-BI6AP-EG *16 0.00
Celebris GL 6200ST, 32MB, 2. 1GB
Monthly Customer Service
SD 001.4 : DECservice; 5D by 9H $24 .00 $24 .00
32 2 FR-PCCAM-BC *16 0.00
64MB EDO Memory Option,Celeb
Monthly Customer Service
SD 001.4 : DECservice; 5D by 9H $2.00 $4 .00
33 _ FR-CDCAA-BA *16 0.00
2GB SCSI wide HDD
Monthly Customer Service
SD 001.4 : DECservice; 50, by 9H $14.00 1$14.00
34 1 FR-PCXAV-WZ *16 0.00
MONITOR, 21 11 (19. 6"V)NH, 95KHZ
Monthly Customer Service
SD 001.4 : DECservice; 5D by 9H $19.00 $19.00
1WR
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II
Q U O T A T I O N 998HM41620
12-Jun-00
- 10 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN- 1
AGREEMENT NO. : 99055123D EXCEPTION
MODEL NUMBER ADJ UNIT NET OUNT
ITEM
QTY AND ND DESCRIPTION TERMS PRCNT PRICE W/AD STMNT
---------- ------------------------------
35 3 PB47A-CA *16 0.00
AS255/233n,OM,N+OG,OGfx,SBB
Monthly Customer Service
SD 001. 4 : DECservice; 5D by 9H $38.00 $ 14.00
36 3 MSP01-3C *16 0.00
AS255 128MB SIMM 4X32MB
Monthly Customer Service
SD 001. 4: DECservice; 5D by 9H $12.00 36. 00
37 3 FR-PCXAV-WZ *16 0.00
MONITOR,21 11 (19.6"V)NH, 95KHZ
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $19.00 157.00
38 3 PBXRZ-NB *16 0.00
4 .3GB 7200 RPM Nar. SCSI Dr.
Monthly Customer Service
SD 001.4 : DECservice; 5D by 9H $20.00 $60. 00
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Q U 0 T A T,I O N 998HM41620
12-Jun-00
f
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT_
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-Ol
AGREEMENT NO. : 99055123D EXCEPTION
MODEL NUMBER ADJ UNIT NET Ai UNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJ MNT
-------------------------------------------------------------------------- ----
39 3 PBXGB-CA *16 0.00
PowerStorm 4D20 graphics acc
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $14 .00 $1.00
40 3 PBXRZ-HB *16 0.00
2.1GB SCSI DRIVE (RZ28M)
Monthly Customer Service
SD 001.4 : DECservice; 5D by 9H $25.00 $ .00
41 1 KZPAC-CA *1'0 0.00
3 Chan. RAID ctrl, 4MB cache
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $24 .00 $ .00
42 9 RZ29B-VW *16 0.00
4 .3GB Wide W/Snap in Carrier
Monthly Customer Service
SD 001. 4 : DECservice; 5D by 9H $20.00 `?: $180.00
ISG
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Q U O T A T I O N 998HM41620
12-Jun-00
- 12 -
QUOTATION EXPIRES: li-Aua-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT '
EFFECTIVE DATES:01-JUT-00 THRU 30-JUN-O!
AGREEMENT NO. : 99055123D EXCEPTION
MODEL NUMBER ADJ UNIT NET ICUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/AD TMNT
------------------------------------------------------------ -----
43 1 TZ88N-VA *16 0.00
20/40GB SCSI Tape SBB
Monthly Customer Service
SD 001. 4: DECservice; 5D by 9H $71.00 $ 1.00
44 1 VRC15-KA *16 0.00
15" (13. 9"VIEWABLE)MONITOR NH
Monthly Customer Service
SD 001.4 : DECservice; 5D by 9H $8.00 8 .00
45 1 DEFPA-MB *16 0.00
PCI TO FDDI Adptr DAS,TP-PMD
Monthly Customer Service
SD 001.4 : DECservice; 5D by 9H $7.00 7.00
S/N:NOSYS146950
46 4 DMHUB-AA *16 0.00
MultiSwitch 900, US/JA
Monthly Customer Service ti
SD 001.4 : DECservice;- 5D by 9H $29.00 t ;$ 16.00
r
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Q U O T A T I O N 998HM41620
12-Jun-00
- 13 -
QUOTATION EXPIRES:, 11-Aug-OC
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NO. : 99055123D EXCEPTION
MODEL NUMBER ADJ UNIT NET AM UNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJS MNT
--------------------------------------------------------------------------- ----
47 12 H7894-MA *16 0.00
DEChub 900 Power Supply
Monthly Customer Service
SD 001. 4: DECservice; 5D by 9H $7.00 $8 .00
48 3 DVNEF-MM *16 0.00
VNswitch 900EF, 12 10T+MMFFDDI
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $83.00 $24 .00
49 13 DETPJ-MA *16 0.00
PORTswitch 900TP, DOCS,NO PWR
Monthly Customer Service
SD 001.4 : DECservice; 5D by 9H $27.00 $35 .00
50 4 DSRVX-MA *16 0.00
DECserver 900MC w modems
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $44 .00 176.00 '
ISGt�aS�
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Q U 0 T.A T I 0 N 998HM41620
12-Jun-00
I'I - 14 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-J N-01
AGREEMENT NO. : 99055123D EXCEPTION
s
MODEL NUMBER ADJ UNIT N T AMOUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W ADJSTMNT
---------------------------------------------------------------------- ---------
51 1 DSRVH-NA . *16 0.00
DECserver 90M 1MB Flash No P
Monthly Customer Service
SD 001.4 : DECservice; 5D by 9H $23.00 $23.00
52 55 DETRX-SA *16 0.00
Rear Cover/No AUI US
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $2.00 $110.00
53 1 DEWBR-NA *16 0.00
DECbrouter 90T2, for DEChub
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $23.00 $23.00
54 1 DETMI-SA *16 0.00
DECrepeater 90TS /DETRX/US
Monthly Customer Service
SD 001.4 : DECservice; 5D by 9H $7 00 A' $7.00
l �$
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't,Y'p
Q U O T A T, I O N 998HM41620
12-Jun-00
- 15 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-O'
AGREEMENT NO. : 99055123D EXCEPTION
MODEL NUMBER ADJ UNIT NET OUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJ TMNT
-------------------------------------------------------------------------- -----
55 1 DA-52FAB-FA *16 0.00
ASVR 4000 5/300 DRW UNX 1GB
Monthly Customer Service
SD 001. 4 : DECservice; 7D by 24H $270.00 $2 0.00
56 1 DVNXX-MX *16 0.00
VNswitch 900X{, 4 mod100
Monthly Customer Service
SD 001.4: DECservice; 7D by 24H $60.00 $ 0.00
57 _ VRCl5-WA *16 0.00
15" (13. 9"VIEWABLE)MONITOR NH
Monthly Customer Service
SD 001.4: DECservice; 7D by 24H $11.00 $' 1.00
58 7 RZ28D-VA *16 0.00
2. 1GB Disk w/Snap-in Carrier
Monthly Customer Service
SD 001.4 : DECservice; 7D by 24H $21.00 ;'_.$147.00
Az-
Ap
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S 'ir
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Q U O T A T I O N 998HM41620
12-Jun-00
- 16 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN- )l
AGREEMENT NO. : 99055123D EXCEPTION
MODEL NUMBER ADJ UNIT NET OUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/AD STMNT
-------------------------------------------------------------- ------
59 1 KZPAA-AA *16 0.00
PCI-SCSI HOST BUS ADAPTER,FNS
Monthly Customer Service
SD 001.4: DECservice; 7D by 24H $6.00 $6.00
60 1 TZ87-TA *16 0.00
20B SCSI tape dr tabletop
Mor_ hly Customer Service
SD 001.4: DECservice; 7U by 24H $116.00 $ 16.00
61 1 DE450-CA *16 0.00
PCI NIC (TP, TW, AUI) SINGLE
Monthly Customer Service
SD 001.4: DECservice; 7D by 24H $3.00 $3.00
S/N:ASVR1000FA
62 1 PB75S-FA *16 0.00
RM ASR1000 5/300 UNIX SBB 120
Monthly Customer Service
SD 001.4: DECservice; 7D by 24H $60.00 f $60.00
isK
Q U O T A T I O N 998HM41620
12-Jun-00
17 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-0
AGREEMENT NO. : 99055123D EXCEPTION
MODEL NUMBER ADJ UNIT NET UNT
ITEN1 QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJ TMNT
---------------------- -----
S/N:ASRV1000CE
63 2 PB7MA-CE *16 0.00
ASrv1000A 5/xxx 256MB Memory
Monthly Customer Service
SD 001.4 : DECservice; 7D by 24H $17.00 $ 4 .00
S/N:ASRV1000CC
64 2 PB7MA-CC *16 0.00
ASrv1000A 5/xxx 64MB memory
Monthly Customer Service
SD 001.4: DECservice; 7D by 24H $17.00 $ .00
65 2 KZPAA-AA *16 0.00
PCI-SCSI HOST BUS ADAPTER, FNS
Monthly Customer Service
SD 001.4 : DECservice; 7D by 24H $6.00 $ 00
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4;
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tiJ r+5
Q U O T A T I O N 998HM41620
12-Jun-00
18 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
I DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NC. : 99055123D EXCEPTION
MODEL NUMBER ADJ UNIT NET UNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADDS MNT
--------------------------------------------------------------------------- ----
66 2 BA36R-AF *16 0.00
RM BA356-SB FRNT MOUNT, W/PWR
Monthly Customer Service
SD 001.4 : DECservice; 7D by 24H $26.00 $5 .00
S/N:NOSYS146990
Q67 2 TLZ09-VA *16 0.00
TLZ09 in SW snap in carrier
Monthly Customer Service
SD 001.4 : DECservice; 7D by 24H $34 .00 $6 .00
68 1 DE450-CA *16 0.00
PCI NIC (TP, TW, AUI) SINGLE
Monthly Customer Service
SD 001.4 : DECservice; 7D by 24H $3.00 S .00
ISGz s ti ;y�J
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Q U O T A T I O N 998HM41620
12-Jun-00
- 19 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE: }
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NO. : 99055123D EXCEPTION
MODEL NUMBER ADJ UNIT NET AM UNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADDS MNT
--------------------------------------------------------------------------- ----
S/N:NOSYS146990
69 2 KZESC-AA *16 0.00
EISA BACKPLANE RAID 1 CHANNEL
Monthly Customer Service
SD 001.4 : DECservice; 7D by 24H $19.00 $3 .00
® S/N:NOSYS146990
70 2 PBXRD-CA *16 0.00
600MB SCSI CDROM 5.25" X 1. 6"
Monthly Customer Service
SD 001.4 : DECservice; 7D by 24H $10.00 $2 .00
S/N:NOSYS146990
71 6 RZ28D-EJ *16 0.00
2.1GB 3.5" 7200 Fd/Fc DEC3000
Monthly Customer Service
SD 001. 4 : DECservice; 7D by 24H $21.00 $12 .00
SG
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Q U O T A T I O N 998HM41620
12-Jun-00
- 20 -
QUOTATION EXPIRES: 11-Aua-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:Cl-Ji;L-00 THRU 30-JUN-b1
AGREEMENT NO. : 99055123D EXCEPTION
MODEL NUMBER ADJ UNIT NET kMOUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/A STMNT
------------------------------------------------------------------------ ------
S/N:NOSYS146990
72 V=,C15-c a, *16 0.00
15" (13. 9"!11--rABLE)MONITOR NH
Monthly Customer Service
SD OC1.4: DECservice; 7D by 24H $11.00 11.00
® S/N:NOSYS146951
73 3 DMHUB-AA *16 0.00
Multi.Switc:h 900,US/JA
Monthly- Customer Service
SD 001.4: DECservice; 7D by 24H $41.00 123.00
74 12 H7894-MA *16 0.00
DEChub 900 Power Supply
Monthly Customer Service
SD 001. 4: DECservice; 7D by 24H $10.00 120.00
t lYr
5
Q U O T A T I O N 998HM41620
12-Jun-00
- 21 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-0ij
AGREEMENT NO. : 99055123D EXCEPTION
MODEL NUMBER ADJ UNIT NET Ai UNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJ MNT
-------------------------------------------------------------------------- -----
75 3 D VIN EF-MM *16 0.00
VNswitch 900EF, 12 10T+MMFFDDI
:Monthly Customer Service
SO 001. 4 : DECservice; 7D by 24H $119.00 $3 7 .00
76 16 DETPJ-MIA *16 0.00
PORTswitch 900TP, DOCS,NO PWR
Monthly Customer Service
SO 001.4: DECservice; 7D by 24H $39.00 $6 4.00
7, 1 CE118R-R3 *16 0.00
RtAbt Centr EW MP 8MB
Monthly Customer Service
SD 001.4: DECservice; 7D by 24H $93.00 $ 3.00
78 1 DSRVW-GC *16 0.00
DECsvr 700-16 (DSRVW-Gx)
Monthlv Customer Service
SO 001.4 : DECservice; 7D by 24H $54 .00 , $54 .00 '
J j�:Ati
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Q U O T A T I O N 998HM41620
12-Jun-00
- 22 -
QUOTATION EXPIRES: 11-Aug-00 j
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NO. : 99055123D EXCEPTION
MODEL NUMBER ADJ UNIT NET AM UNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJS MNT
-----------•---------------------------------------------------------------- ----
THE FOLLOWING LOCATED AT:
]?OLICE STATION
'110 NORTH D STREET
S/N:NI728045XV
79 1 DN-5IHAA-EA *16 0.00
ASVR 4100 5/400 DRW WNT 512
Monthly Customer Service
SD 001.4: DECservice; 7D by 24H $229.00 $22 .00
S/N:NOSYS146953
80 1 KZPAC-CA *16 0.00
3 Chan. RAID ctrl, 4MB cache
Monthly Customer Service
SAD 001.4: DECservice; 7D by 24H $34.00 $3 .00
81 9 R.Z29B-VW *16 0.00
4 .3GB Wide W/Snap in Carrier
Monthly Customer Service
SD 001. 4 : DECservice; 7D by 24H $29.00 fa261.00
ISGM
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a
3
Q U O T A T I O N 999HM41620
12-Jun-00
i
- 23 -
QUOTATION EXPIRES: 11-Aug-00
• REFERENCE:
DAY ONE MAINTENANCE CONTRACT j
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NO. : 99055123D EXCEPTION
MODEL NUMBER ADJ UNIT NET 4,10UNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/AD TMNT
-------------------------------------------------------------------------- -----
82 1 TZ88N-TA *16 0.00
20/40GB SCSI Tape Table Top
Monthly Customer Service
SD 001.4: DECservice; 7D by 24H $102.00 $ID2.00
® 83 1 VRC15-KA *16 0.00
15" (13. 9"VIEWABLE)MONITOR NH
Monthly Customer Service
SD 001.4: DECservice; 7D by 24H $11.00 $ 11.00
84 1 DEFPA-DB *16 0.00
PCI TO FDDI Adptr DAS,MMF,SC
Monthly Customer Service
SD 001.4: DECservice; 7D by 24H $17.00 7.00
85 1 DEFGA-EA *16 0.00
4-PORT NO PMDS GIGASW,SCP, PWR
Monthly Customer Service
SD 001. 4 : DECservice; 7D by 24H $272.00 , ; $272.00 '
I l k x4`4 a -.
Q U O T A T_I O N 998HM41620
12-Jun-00
- 24 -
QUOTATION EXPIRES: 11-Au 4-00
i
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NO. : 99055123D EXCEPTICN
MODEL NUMBER ADJ UNIT NET ANDUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADDS MNT
--------------------------------------------------------------------------- ----
86 1 DEFGP-AA *16 0.00
GIGAswitch SCP module
Monthly Customer Service
SD 001.4: DECservice; 7D by 24H $90.00 $9 .00
87 _ DEFGB-DA *16 0.00
GIGAsw 20 amp pwr supply, US
Monthly Customer Service
SD 001.4: DECservice; 7D by 24H $21.00 $2 .00
88 6 DEFGL-BA *16 0.00
GIGAsw 4 port FDDI LC No PMDs
Monthly Customer Service
SD 001. 4: DECservice; 7D by 24H $129.00 $77 .00
89 _ DEFXM-AA *16 0.00
FDDI (MMF) ANSI MIC PMD,2KM
Monthly Customer Service
SD 001. 4 : DECservice; 7D by 24H $6.00 $6.00
ISG'i 4fi
Q U O T A T I O N 998HM41620
12-Jun-00
- 25 -
QUOTATION EXPIRES: 11-Aug-00 {
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-O
AGREEMENT NO. : 99CS5123D EXCEPTION
MODEL NUMBER ADJ UNIT NET P. 4 OUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADS TMNT
------------------------------------------------------------------------- -----
90 6 DEFXU-BA *16 0.00
UT? ModPMD for FDDI - Class C
Monthly Customer Service
SD 001.4 : DECservice; 7D by 24H $1.00 6.00
THE FOLLOWING LOCATED AT:
SOFTWARE
S/N:ASVR2000
91 _ QT-MT4AG-AE *16 0.00
U=g UNIX Base ASvr 2000 SSS
Monthly Customer Service
SD 028.3: Software Support Service $115.00 $1 5.00
92 1 Q^_-MT4AE-NR *16 0.00
Dig UNIX A: SNS 1000 4/200
Monthly Customer Service
SD 037.2: Software Node Service $15.00 $ 5.00
93 1 QT-MT4AE-NR *16 0.00
Dig UNIX A SNS 1000 4/200
Monthly Customer Service
SD 037.2: Software Node Service $15 00, , �..
�w
I
Q U O T A T I O N 998HM41620
12-Jun-00
- 26 -
i
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN 01
AGREEMENT NO. : 59055123D EXCEPTION
MODEL NUMBER ADJ UNIT NET AMOUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/A TSTMNT
---------------------------------------------------------------------- ------
94 1 QT-MT7AG-L9 *16 0.00
Dig UNIX A USR LPS
Monthly Customer Service
SD 035.4 : Layered Product Support $127.00 27.00
95 1 QT-MTJAG-L9 *16 0.00
Dnet/OSI ES U/A LPS
Monthly Customer Service
SD 035.4 : Layered Product Support $57.00 157.00
96 1 QT-2W8AG-L9 *17 0.00
DEC MSQ RT U/A LPS
Monthly Customer Service
SD 035.4r Layered Product Support $36.00 136.00
97 1 QT-2W8AA-E8 *17 0.00
DEC MSQ RT U/A MDDS CDRM
Monthly Customer Service
SD 031. 1: Media/Doc Distribution Svc
$13.00 $13.00
isuf �e'
I
Q U O TAT I O N 998HM41620
12-Jun-00
- 27
QUOTATION EXPIRES: 11-Aua-00
REFERENCE:
DAY ONE MAINTENANCE CCNTR.:=
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-0
AGREEMENT NO. : C-035123C EXCEPTION
MODEL NUMBER ADJ UNIT NET OUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJ TMNT
-------------------------------------------------------------------------= -----
98 1 QT-2ALAD-TA *16 0.00
NSR SVR U/A NVLS
Mcnthly Customer Service
SD 409.0: New Version License Service $90.00 $ 0.00
99 - QT-0EGAG-L9 *16 0.00
DCLYctr AFU U/r LPS
?^_cnt ly Customer Service
SD 035.4 : Layered Product Support $63.00 $ 3.00
100 1 QT-2GVAG-L9 *16 0.00
DEC LSM U/A LPS
Monthly Customer Service
SD 035.4 : -Layered Product Support $54 .00 $ 4 .00
101 1 QT-MT6AG-L9 *16 0.00
Dig UNIX A SVR LPS
Monthly Custcmer Service
SD 035. 4 : Layered Product Support $28 .00 'Tk 1'$28 .00
iw
7
Q U 0 T A-T I O N 998HM41620
12-Jun-00
- 28 -
QUOTATION EXPIRES: I1-Aug-00 j
REFERENCE: i
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:O1-JUL-00 THRU 30-JUN-
AGREEMENT NO. : 99U55123D EXCEPTION
MODEL NUMBER ADJ UNIT NET OUNT
ITEM QTY AND DES'CRTPTION TERMS PRCNT PRICE W/AD TMNT
------------------------------------------------------------------------- -----
102 1 QT-054AA-C8 *16 0.00
SW LP PKG U/A DOC/CDRM SVC
Monthly Customer Service
Consolidated Distribution Svc $217.00 $ 7.00
103 1 QT-MT4AA-E8 *16 0.00
Tru64 UNIX
Monthly Customer Service
SD 031.1: Media/Doc Distribution Svc $46.00 6.00
104 1 QT-MT4AA-KZ *16 0.00
Tru64 UNIX
Monthly Customer Service
Documentation Service $102.00 $ 2.00
105 1 QT-4YJAA-ZA *17 0.00
cVISN RCVRY TS
Monthly Customer Service :f
Additional Software Service $7.00 s $7.00
z
i
Q U O T A T I O N 998HM41620
i
12-Jun-00
29 -
a
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NO. : 99055123D EXCEPTION
MODEL NUMBER ADJ UNIT NET UNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJ 1MNT
-------------------------------------------------------------------------- ----
UNIX1000
106 1 QR-SM3M'-Y2 *16 0.00
BRONZE NT MAIN LIST1 - TIER2
Monthly Customer Service
Additional Software Service $225.00 $2 .00
107 1 QR-SMBDi-Y2 *16 0.00
BRONZE NT DPT - TIER2
Monthly Customer Service
Additional Software Service $75.00 $1.00
108 8 QR-SMBDI-Y3 *16 0.00
BRONZE NT DPT - TIER3
Monthly Customer Service
Additional Software Service $40.00 $3 .00
3-
t
�Y yi r
Q U O T A T I O N 998HM41620
12-Jun-00
- 30 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EF77CTI-rE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NO. : 99055123D EXCEPTION
MODEL NUMBER ADJ UNIT NET UNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJS MNT
-------------------------------------------------------------------------- ----
THE FOLLOWING LOCATED:
WATER DEPT
S/N:NI53800NHS
109 1 DA-251P1-J9 *16 0.00
AS2100 Special EDU Pkg UNIX
Monthly Customer Service
SD C01.4: DECservice; 5D by 9H $164.00 $16 .00
110 1 KZPAA-AA *16 0.00
PCI-SCSI HOST BUS ADAPTER, FNS
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $4.00 $ .00
111 1 RZ28-VA *16 0.00
2. 1 GB Disk w/snap-in carrier
Monthly Customer Service
SD 001.4 : DECservice; 5D by 9H $15.00 $1 .00
112 1 RZ26L-VA *16 0.00 rA r
1.05GBF 3.5"Dk: In Mod Carrier +t `` ;
O
Monthly Customer Service yrn
SD 001.4 : DECservice; 5D by 9H $8a
a3 +
r. r`'J
Q U O T A T I O N 999HM41620
12-Jun-00
- 31 -
1
QUOTATION EXPIRES: 11-Auq-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-Dl
AGREEMENT NO. : 99055123D EXCEPTION
MODEL NUMBER ADJ UNIT NET OUNT
ITEM QTY AND DESCRIPT!CN TERMS PRCNT PRICE W/A STMNT
---------------------------------------------------------- ------
113 1 TLZ07-LG *16 0.00
SGB 4mm Tape Drive 5.25" Int.
Monthly Customer Service
SD 001.4 : DECservice; 5D by 9H $31.00 31.00
114 1 DEWB2-NA *16 0.00
DECbrouter 90T2A. for DEChub
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $23.00 23.00
115 1 DEWB1-DA *16 0.00
DECbrouter 90T1,US,CAN,JAPAN
Monthly Customer Service
SD 001.4:- DECservice; 5D by 9H $23.00 123.00
116 1 DEWB1-DA *16 0.00
DECbrouter 90T1,US,CAN,JAPAN
Monthly Customer Service
SD 001.4 : DECservice; 5D by 9H $23.00 a; $23.00
{{ f
P
ISG
Q U O T A T I O N 998HM41620
12-Jun-00
- 32 -
i
QUOTATION EXPIRES: 11-Aua-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT-
EFFECTIVE DATES:01-JUL-00 THRU 30-jUN-0
AGREEMENT NO. : 99'055123D EXCEPTION
MODE NUMBER ADJ UNIT NET OUNT
_ITEM QT'--' AND DESCRIPTION TERMS PRCNT PRICE W/ADJ TMNT
-------------------------------------------------------------- -----
117 1 FM-DSf�',1O-96 *16 0.00
4800 - 14 .4 BAUD MODEM
Mcnth y Customer Service
SD 001. 4 : DECservice; 5D by 9H $5.00 5.00
118 1 FM-DSKMO-96 *16 0.00
4800 - 14 .4 BAUD MODEM
Monthly Customer Service
SD OC_. 4 : DECservice; 3D by 9H $5.00 5.00
CSB92418
119 1 4N-AIAAH-AM *16 0.00
3KVA UPS 208V in 120V out
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $42.00 $ 2.00
rr fppia:�..
H'
J;.
Q U O T A T I O N 998HM41620
12-Jun-00
33 -
i
QUOTATION EXPIRES: 11-Auc-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-0
AGREEMENT NO. : 99055123D EXCEPTION
MODEL NUMBER ADJ UNIT NET OUNT
ITEM QTy AND DESCRIPTION TERMS PRCNT PRICE W/ADJ TMNT
--------------------7------------------------------ -----
S/N:NI538O0NHS
12C 1 QT-MT4AG-AF. *16 0.0C
Dig UNIX Base ASvr 2000 SSS
Monthly Customer Service
SD 028.3: Software Support Service $115.00 $1 5.00
-?= _ QT-0J6AG-L9 *10' 0.00
SysV R4 EXT U/A LPS
Monthlv Customer Service
SD 035.4 : Layered Product Support $13.00 $ 3.00
122 i QT-2W8AG-L9 *17 0.00
DEC MSQ RT U/A LPS
Monthly Customer Service
SD 035. 4 : Layered Product Support $36.00 $ 6.00
123 1 QT-2W8AA-E8 *17 0.00
DEC MSQ RT U/A MDDS CDRM
Monthly Customer Service
SD C31. 1: Media/Doc Distribution Svc
$13.X00 '�r � - 0
ISG
Q U O T A T I O N 998HP41620
12-Jun-00
- 34 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE KAINTENA_NCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-0
AGREEMENT NO. : -99.055123D EXCEPTION
MODEL NUMBER ADJ UNIT NET P OUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJ TMNT
------------------------------------------------------------------ -----
124 1 QT-2ALAD-TA *16 0.00
NSR SVR U/A NVLS
Monthly Customer Service
SD 409.0: New Version License Service $90.00 $ 0.00
125 1 QT-CEGAG-L9 *16 0.00
POLYctr AFU U/A LPS
Monthly Customer Service
SD 035.4 : Layered Product Support $63.00 $ 3.00
126 1 QT-2GVAG-L9 *16 0.00
DEC LSM U/A LPS
Monthly Customer Service
SD 035.4: - Layered Product Support $54.00 $ 4 .00
127 1 QT-MT6AG-L9 *16 0.00
Dig UNIX A SVR LPS
Monthly Customer Service
SD 035. 4 : Layered Product Support 528 .00 $28 .00
isk°{ 4
Q U 0 T A T I 0 N 998HI-141620
4 12-Jun-00
- 35 -
QUOTATION EXPIRES: Il-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 3C-JUN-0
AGREEMENT NO. : 99055123D EXCEPTION
MODEL NUMBER ADJ UNIT NET OUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJ TMNT
----------------------------------------------------------------------- -----
128 1 QT-MT7A9-VG *16 0.00
Dig UNIX A USR LPS 32 USER
Monthly Customer Service
LPS for User Licenses $89.00 S 8 .00
129 1 QT-054P.A-C8 *16 0.00
SW LP. PKG U/A DOC/CDRM SVC
Monthly Customer Service
Consolidated Distribution Svc $217.00 $2 7.00
130 1 QT-MT4AA-E8 *16 0.00
Tru64 UNIX
Monthly Customer Service
SD 031. 1: Media/Doc Distribution Svc $46.00 $ 6.00
S/N:CSB92418S
131 1 QT-OV9A9-A9 *16 0.00
PrintServer SW SSS
Monthly Customer Service
SD 028 .3: Software Support Service $25.00c ;' Y 25.00
1
132 _ QT-OV9A9-N9 *16 0.00s
PrintServer SW SNS <
Y,75
Monthly Customer Service
SO 037.2: Software Node Ser•rice S15.00 $15.00
"04G
Q U O T A T I O N 998HM41620
12-Jun-00
36 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:O'1-JUL-00 THRU 30-JUN-O
AGREEMENT NO. : 99055123D EXCEPTION
Total Monthly Customer Services Annual Discounts included
' SD 001.4 : DECservice $71 3.39
SD 028.3: Software Support Service $2 8 .47
SD 037.2: Software Node Service $ i. 91
SD 035.4: Layered Product Support $5 0.45
SD 031. 1: Media/Doc Distribution Svc $1 0.24
SD 409.0: New Version License Service $1 8.27
Consolidated Distribution Svc $4 6.01
Documentation Service $ 5.26
Additional Software Service $5 6.66
LPS for User Licenses $ 2.16
NET TOTAL MONTHLY SERVICES AMOUNT $93 2.82
ISGaka
AVW
July 1 1'"2000
Manufacturer Product License Annual Expiration Date San Bernardino Price for
Renewal Following Renewal ,annual Renewal,Renewal
Period to Julv 1° 2001
Secure Computing SideWinder Firewall Unlimited $3,582.00 July 1°2001 53,300.00
(version 4.1) User
Secure Computing SideWinder Firewall Unlimited 53,582.00 July 1'2001 $3,300.00
(version 4.1) User
Secure Computing SecureZone Firewall 50 User 5630.00 July 1"2001 $600.00 t
Secure Computing SmartFilter 1000 users $3,250.00 July I"2001 53,150.00
For SideWinder
Trend Micro Server Protect 500 User 53,360.00 July 1"2001 $2,750.00**
(NeatSuite) License
Police Dept.
(orginal purchase 1/20/98)
Trend Micro Server Protect 500 User 53,360.00 July 1°2001 $2,700.00
(NeatSuite) License
MIS DAT
(orginal purchase 9/30/97)
Trend Micro Scan Mail for MS 25 Users 560.00 July 1"2001 $85.00
Trend Micro OfficeScan 100 Users 5210.00 July 1"2001 $195.00
Veritas Backup Exec 2 Alpha Servers July la 2001 $1,010.00
Desktop 3 Modules
Management
Suite for Alpha
Update:
Secure Computing records indicate no premium feature for the SideWinder
Secure Computing SecureZone New Price List as of 3/20/00
NeatSuite includes maintenance for Vitus Wall,ServerProtect,ScanMail and Office Scan Corporate
**Trend Micro records indicated 2 purchase of 500 user licenses of NeatSuite
P
$1
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Jun-22-00 15:04 P. 02
j
Raw Wd COWAM�G10 3Nec NA anal&0d CoMnWIC IAl SO*$
Connecting
�. tT is SaYh t.Utah 0,�l 4a•At� .W ^.t +r 1. 1-41*t I:l
4S1W VtiAt WOl•1 .3R I:MU�.n J.a r at,!7
M O p G A N � �
t0.(Ti trt t9 e X4.7 !,R SS.la 4, t
BUSINESS SYSTE '
I Price Quotation
Customer: Janis Ingles Phones: Wk 714-384-5192 Quote: 99855 {
City of San Bernardino I
P 0. Box 710 i!
San Bernardino CA 92402 Sales Rep: Chris Bowies Date: =2112000
801-426-0384 I
Part Number Description _ _ city Price Extended
l
1) SER-FIRE'WALI_ Secure Computing Support for firewall for the San Bern 1 17,140.00 17,14DA0
2) 99055123D-SER 990551230 Maintenance quote for San Berardino fix 1 112,354.34 `;12,354.34
711100 through 61.401101
It's tomorrow, today at MSS/CQnnecting Paint!
Labor 112.354.34
Subtotal 17,140.00
Tax 7 756% 1,328.35
TOTAL $130,822.69
Terms of Sale
Prices are Subject to change without notice.
IN CONSIDERATION OF BEING GIVEN SUCH CREDIT NOW OR AT ANY OTHER TIME, IN THE EVENT I FAIL TO PAY AND
COLLECTION IS MADE BY SUITE OR OTHERWISE.,I AGREE TO PAY ALL COLLECTION COSTS, INCLUDING A REASON.
ABLE ATTORNEY'S FEE FOR ITS COLLECTION WITH OR WITHOUT SUIT ACCOUNTS DUE AND PAYABLE 10TH OF
MONTH, i/WE AGREE TO PAY A FINANCE CHARGE iSERVICE CHARGE)AT THE RATF OF 2%PER MONTH OR AN ANNUAL
PERCENTAGE RATE OF 24%ON ALL PAST OLt=ACCOUNTS. IT IS FURTHER AGREED THAT TITLE OF ABOVE DESCRIBED
MERCHANDISE SHALL NOT PASS FROM SELLER TO BUYER UNTIL PAID:IN FULL.
agree to the terms abaWe:
Page 1
ILLNPORK-
0 L 0 B A L S O L U T I O N S
Dedicated To Your Success
An A—,1 Company
Q U O T A T I O N 998HM41620
12-Jun-00
- 1 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NO. : EXCEPTION
TO: FROM:
VAR=CATG Hall-Mark Computer
E/U=CITY OF SAN BERNARDINO 8700 South Price Road
300 NORTH D STREET Tempe, AZ 85282
SAN BERNARDINO, CA 92418 Attn:
Attn: ELIZABETH STODDARD
JANIS INGELS Ph:1-800-992-8638 X 7673
Ph:909-384-5010
Thank you for your inquiry. We are pleased to quote as follows:
MODEL NUMBER ADJ UNIT NET AMOUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJSTMNT
--------------------------------------------------------------------------------
S/N:KA507SSHE5
1 1 DA-252P1-F9 *16 0.00
ALPHASRVR 2100 4/275 OSF 128
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $188.00 $188.00
2 1 DETML-MA *16 0.00
DECrepeater 90T -16 Hub Unit
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $5.00 $5.00
3 1 DLSSM-SA *16 0.00
MULTISTACK 600 STACK DIRECTOR
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $4.00 $4.00
Page 1 of 38
Q U O T A T I O N 998HM41620
12-Jun-00
2 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NO. : EXCEPTION
MODEL NUMBER ADJ UNIT NET AMOUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJSTMNT
--------------------------------------------------------------------------------
4 1 TLZ06-AA *16 0.00
4GB 4MM DAT DRIVE, 3 .5" EMB
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $38.00 $38.00
5 1 RRD43-AA *16 0.00
5.25 11SCSI, Dual Speed CDROM
Monthly Customer Service
SD 001.4 : DECservice; 5D by 9H $11.00 $11.00
6 6 RZ26L-VA *16 0.00
1.05GBF 3.5"Dk:In Mod Carrier
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $8.00 $48.00
7 1 RZ28-VA *16 0.00
2.1 GB Disk w/snap-in carrier
Monthly Customer Service
SD 001.4 : DECservice; 5D by 9H $15.00 $15.00
Q U O T A T I O N 998HM41620
12-Jun-00
- 3 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NO. : EXCEPTION
MODEL NUMBER ADJ UNIT NET AMOUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJSTMNT
--------------------------------------------------------------------------------
8 1 RZ29B-VA *16 0.00
4 .3GB disk w/snap-in carrier
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $20.00 $20.00
9 1 DEFPA-MB *16 0.00
PCI TO FDDI Adptr DAS,TP-PMD
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $7.00 $7.00
S/N:N1728045YX
10 1 DN-5IHAA-EA *16 0.00
ASVR 4100 5/400 DRW WNT 512
Monthly Customer Service
SD 001.4 : DECservice; 5D by 9H $160.00 $160.00
Q U O T A T I O N 998HM41620
12-Jun-00
- 4 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NO. : EXCEPTION
MODEL NUMBER ADJ UNIT NET AMOUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJSTMNT
--------------------------------------------------------------------------------
S/N:ASRV1000
11 1 PB72B-AA *16 0.00
AlphaServer 1000 4/266 NTS PK
Monthly Customer Service
SD 001.4 : DECservice; 5D by 9H $82.00 $82.00
12 1 RRD43-AA *16 0.00
5.25 11SCSI, Dual Speed CDROM
Monthly Customer Service
SD 001.4 : DECservice; 5D by 9H $11.00 $11.00
13 1 TLZ07-AA *16 0.00
8GB 4mm DAT Tape,3.5"Internal
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $31.00 $31.00
14 1 RZ28M-VA *16 0.00
2 .1 Gbf 3.5"DK in Mod Carrier
Monthly Customer Service
SD 001.4 : DECservice; 5D by 9H $14.00 $14.00
Q U O T A T I O N 998HM41620
12-Jun-00
5 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NO. : EXCEPTION
MODEL NUMBER ADJ UNIT NET AMOUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJSTMNT
--------------------------------------------------------------------------------
15 4 RZ29B-VA *16 0.00
4.3GB disk w/snap-in carrier
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $20.00 $80.00
16 1 FR-B4IWW-AC *16 0.00
Digital Svr 3100 RAID System
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $79.00 $79.00
17 1 FR-PC77M-BL *16 0.00
64MB(2x32MB)60NS SIMM MEMORY
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $2.00 $2.00
18 3 FR-CECBA-CA *16 0.00
HDD,4GB 7200RPM WIDE SCSI SBB
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $14.00 $42.00
Q U O T A T I O N 998HM41620
12-Jun-00
6 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NO. : EXCEPTION
MODEL NUMBER ADJ UNIT NET AMOUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJSTMNT
--------------------------------------------------------------------------------
19 1 FR-PCXCV-DW *16 0.00
MONITOR,15 11 (13.8"V)NH,54KHZ
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $5.00 $5.00
20 1 FR-PCXAT-AJ *16 0.00
4/8GB Tape Drive,SCSI DDS2
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $54.00 $54.00
21 1 FR-972WW-XD *16 0.00
Prioris XL Server 5166
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $55.00 $55.00
22 1 FR-PC77M-AC *16 0.00
32M13, 70ns Memory
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $1.00 $1.00
Now
Q U O T A T I O N 998HM41620
12-Jun-00
7 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NO. : EXCEPTION
MODEL NUMBER ADJ UNIT NET AMOUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJSTMNT
--------------------------------------------------------------------------------
23 1 FR-CDBAA-BA *16 0.00
2GB 5200 RPM NARROW, HDD
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $14.00 $14.00
24 1 FR-PCXCV-DW *16 0.00
MONITOR,15" (13 .8"V)NH,54KHZ
Monthly Customer Service
SD 001.4 : DECservice; 5D by 9H $5.00 $5.00
25 1 FR-B4IWW-AC *16 0.00
Digital Svr 3100 RAID System
Monthly Customer Service
SD 001.4 : DECservice; 5D by 9H $79.00 $79.00
26 1 FR-PC77M-BL *16 0.00
64MB(2x32MB) 60NS SIMM MEMORY
Monthly Customer Service
SD 001.4 : DECservice; 5D by 9H $2.00 $2.00
i
I
Q U O T A T I O N 998HM41620
12-Jun-00
8 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NO. : EXCEPTION
MODEL NUMBER ADJ UNIT NET AMOUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJSTMNT
--------------------------------------------------------------------------------
27 3 FR-CECBA-CA *16 0.00
HDD,4GB 7200RPM WIDE SCSI SBB
Monthly Customer Service
SD 001.4 : DECservice; 5D by 9H $14.00 $42.00
28 1 FR-PCXCV-DW *16 0.00
MONITOR, 15 11 (13.8"V)NH, 54KHZ
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $5.00 $5.00
29 1 DEFPA-DB *16 0.00
PCI TO FDDI Adptr DAS,MMF,SC
Monthly Customer Service
SD 001.4 : DECservice; 5D by 9H $12.00 $12 .00
30 1 DEFPA-MB *16 0.00
PCI TO FDDI Adptr DAS,TP-PMD
Monthly Customer Service
SD 001.4 : DECservice; 5D by 9H $7.00 $7.00
Q U O T A T I O N 998HM41620
12-Jun-00
- 9 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NO. : EXCEPTION
MODEL NUMBER ADJ UNIT NET AMOUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJSTMNT
--------------------------------------------------------------------------------
31 1 FR-BI6AP-EG *16 0.00
Celebris GL 6200ST,32MB,2 .1GB
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $24.00 $24.00
32 2 FR-PCCAM-BC *16 0.00
64MB EDO Memory Option,Celeb
Monthly Customer Service
SD 001.4 : DECservice; 5D by 9H $2.00 $4.00
33 1 FR-CDCAA-BA *16 0.00
2GB SCSI wide HDD
Monthly Customer Service
SD 001.4 : DECservice; 5D by 9H $14.00 $14.00
34 1 FR-PCXAV-WZ *16 0.00
MONITOR,21 11 (19.6"V)NH, 95KHZ
Monthly Customer Service
SD 001.4 : DECservice; 5D by 9H $19.00 $19.00
Q U O T A T I O N 998HM41620
12-Jun-00
- 10 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NO. : EXCEPTION
MODEL NUMBER ADJ UNIT NET AMOUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJSTMNT
--------------------------------------------------------------------------------
35 3 PB47A-CA *16 0.00
AS255/233n, OM,N+OG, OGfx,SBB
Monthly Customer Service
SD 001.4 : DECservice; 5D by 9H $38.00 $114.00
36 3 MSPO1-BC *16 0.00
AS255 128MB SIMM 4X32MB
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $12.00 $36.00
37 3 FR-PCXAV-WZ *16 0.00
MONITOR,21 11 (19.6"V)NH, 95KHZ
Monthly Customer Service
SD 001.4 : DECservice; 5D by 9H $19.00 $57.00
38 3 PBXRZ-NB *16 0.00
4.3GB 7200 RPM Nar. SCSI Dr.
Monthly Customer Service
SD 001.4 : DECservice; 5D by 9H $20.00 $60.00
Q U O T A T I O N 998HM41620
12-Jun-00
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NO. : EXCEPTION
MODEL NUMBER ADJ UNIT NET AMOUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJSTMNT
--------------------------------------------------------------------------------
39 3 PBXGB-CA *16 0.00
PowerStorm 4D20 graphics acc
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $14.00 $42.00
40 3 PBXRZ-HB *16 0.00
2.1GB SCSI DRIVE (RZ28M)
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $25.00 $75.00
41 1 KZPAC-CA *16 0.00
3 Chan. RAID ctrl, 4MB cache
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $24.00 $24.00
42 9 RZ29B-VW *16 0.00
4.3GB Wide W/Snap in Carrier
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $20.00 $180.00
Q U 0 T A T I 0 N 998HM41620
12-Jun-00
- 12 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NO. : EXCEPTION
MODEL NUMBER ADJ UNIT NET AMOUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJSTMNT
--------------------------------------------------------------------------------
43 1 TZ88N-VA *16 0.00
20/40GB SCSI Tape SBB
Monthly Customer Service
SD 001.4 : DECservice; 5D by 9H $71.00 $71.00
44 1 VRC15-KA *16 0.00
15" (13.9"VIEWABLE)MONITOR NH
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $8.00 $8.00
45 1 DEFPA-MB *16 0.00
PCI TO FDDI Adptr DAS,TP-PMD
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $7.00 $7.00
S/N:NOSYS146950
46 4 DMHUB-AA *16 0.00
MultiSwitch 900,US/JA
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $29.00 $116.00
ij
Q U O T A T I O N 998HM41620
12-Jun-00
- 13 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NO. : EXCEPTION
MODEL NUMBER ADJ UNIT NET AMOUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJSTMNT
--------------------------------------------------------------------------------
47 12 H7894-MA *16 0.00
DEChub 900 Power Supply
Monthly Customer Service
SD 001.4 : DECservice; 5D by 9H $7.00 $84.00
48 3 DVNEF-MM *16 0.00
VNswitch 900EF,12 10T+MMFFDDI
Monthly Customer Service
SD 001.4 : DECservice; 5D by 9H $83.00 $249.00
49 13 DETPJ-MA *16 0.00
PORTswitch 900TP,DOCS,NO PWR
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $27.00 $351.00
50 4 DSRVX-MA *16 0. 00
DECserver 900MC w modems
Monthly Customer Service
SD 001.4 : DECservice; 5D by 9H $44.00 $176.00
Q U O T A T I O N 998HM41620
12-Jun-00
- 14 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NO. : EXCEPTION
MODEL NUMBER ADJ UNIT NET AMOUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJSTMNT
--------------------------------------------------------------------------------
51 1 DSRVH-NA *16 0.00
DECserver 90M 1MB Flash No P
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $23.00 $23.00
52 55 DETRX-SA *16 0.00
Rear Cover/No AUI US
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $2.00 $110.00
53 1 DEWBR-NA *16 0.00
DECbrouter 90T2,for DEChub
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $23.00 $23.00
54 1 DETMI-SA *16 0.00
DECrepeater 90TS /DETRX/US
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $7.00 $7.00
Q U 0 T A T I 0 N 998HM41620
12-Jun-00
- 15 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NO. : EXCEPTION
MODEL NUMBER ADJ UNIT NET AMOUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJSTMNT
--------------------------------------------------------------------------------
55 1 DA-52FAB-FA *16 0.00
ASVR 4000 5/300 DRW UNX 1GB
Monthly Customer Service
SD 001.4: DECservice; 7D by 24H $270.00 $270.00
56 1 DVNXX-MX *16 0.00
VNswitch 900XX,4 mod100
Monthly Customer Service
SD 001.4: DECservice; 7D by 24H $60.00 $60.00
57 1 VRC15-WA *16 0.00
15 11 (13 .9"VIEWABLE)MONITOR NH
Monthly Customer Service
SD 001.4 : DECservice; 7D by 24H $11.00 $11.00
58 7 RZ28D-VA *16 0.00
2.1GB Disk w/Snap-in Carrier
Monthly Customer Service
SD 001.4: DECservice; 7D by 24H $21.00 $147.00
Q U O T A T I O N 998HM41620
12-Jun-00
- 16 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NO. : EXCEPTION
MODEL NUMBER ADJ UNIT NET AMOUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJSTMNT
--------------------------------------------------------------------------------
59 1 KZPAA-AA *16 0.00
PCI-SCSI HOST BUS ADAPTER,FNS
Monthly Customer Service
SD 001.4 : DECservice; 7D by 24H $6.00 $6.00
60 1 TZ87-TA *16 0.00
20B SCSI tape dr tabletop
Monthly Customer Service
SD 001.4: DECservice; 7D by 24H $116.00 $116.00
61 1 DE450-CA *16 0.00
PCI NIC (TP, TW, AUI) SINGLE
Monthly Customer Service
SD 001.4: DECservice; 7D by 24H $3 .00 $3 .00
S/N:ASVR1000FA
62 1 PB75S-FA *16 0.00
RM ASR1000 5/300 UNIX SBB 120
Monthly Customer Service
SD 001.4: DECservice; 7D by 24H $60.00 $60.00
Q U O T A T I O N 998HM41620
12-Jun-00
- 17 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NO. : EXCEPTION
MODEL NUMBER ADJ UNIT NET AMOUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJSTMNT
--------------------------------------------------------------------------------
S/N:ASRV1000CE
63 2 PB7MA-CE *16 0.00
ASrv1000A 5/xxx 256MB Memory
Monthly Customer Service
SD 001.4: DECservice; 7D by 24H $17.00 $34.00
S/N:ASRV1000CC
64 2 PB7MA-CC *16 0.00
ASrv1000A 5/xxx 64MB memory
Monthly Customer Service
SD 001.4: DECservice; 7D by 24H $17.00 $34.00
65 2 KZPAA-AA *16 0.00
PCI-SCSI HOST BUS ADAPTER,FNS
Monthly Customer Service
SD 001.4 : DECservice; 7D by 24H $6.00 $12.00
Q U O T A T I O N 998HM41620
12-Jun-00
- 18 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NO. : EXCEPTION
MODEL NUMBER ADJ UNIT NET AMOUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJSTMNT
--------------------------------------------------------------------------------
66 2 BA36R-AF *16 0.00
RM BA356-SB FRNT MOUNT, W/PWR
Monthly Customer Service
SD 001.4: DECservice; 7D by 24H $26.00 $52.00
S/N:NOSYS146990
67 2 TLZ09-VA *16 0.00
TLZ09 in SW snap in carrier
Monthly Customer Service
SD 001.4: DECservice; 7D by 24H $34.00 $68.00
68 1 DE450-CA *16 0.00
PCI NIC (TP, TW, AUI) SINGLE
Monthly Customer Service
SD 001.4: DECservice; 7D by 24H $3.00 $3.00
Q U O T A T I O N 998HM41620
12-Jun-00
- 19 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NO. : EXCEPTION
MODEL NUMBER ADJ UNIT NET AMOUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJSTMNT
--------------------------------------------------------------------------------
S/N:NOSYS146990
69 2 KZESC-AA *16 0.00
EISA BACKPLANE RAID 1 CHANNEL
Monthly Customer Service
SD 001.4: DECservice; 7D by 24H $19.00 $38.00
S/N:NOSYS146990
70 2 PBXRD-CA *16 0.00
600MB SCSI CDROM 5.25" X 1.6"
Monthly Customer Service
SD 001.4: DECservice; 7D by 24H $10.00 $20.00
S/N:NOSYS146990
71 6 RZ28D-EJ *16 0.00
2.1GB 3.5" 7200 Fd/Fc DEC3000
Monthly Customer Service
SD 001.4 : DECservice; 7D by 24H $21.00 $126.00
Q U O T A T I O N 998HM41620
12-Jun-00
- 20 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NO. : EXCEPTION
MODEL NUMBER ADJ UNIT NET AMOUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJSTMNT
--------------------------------------------------------------------------------
S/N:NOSYS146990
72 1 VRC15-KA *16 0.00
15" (13.9"VIEWABLE)MONITOR NH
Monthly Customer Service
SD 001.4: DECservice; 7D by 24H $11.00 $11.00
S/N:NOSYS146951
73 3 DMHUB-AA *16 0.00
MultiSwitch 900,US/JA
Monthly Customer Service
SD 001.4: DECservice; 7D by 24H $41.00 $123.00
74 12 H7894-MA *16 0.00
DEChub 900 Power Supply
Monthly Customer Service
SD 001.4: DECservice; 7D by 24H $10.00 $120.00
Q U O T A T I O N 998HM41620
12-Jun-00
- 21 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NO. : EXCEPTION
MODEL NUMBER ADJ UNIT NET AMOUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJSTMNT
--------------------------------------------------------------------------------
75 3 DVNEF-MM *16 0.00
VNswitch 900EF,12 10T+MMFFDDI
Monthly Customer Service
SD 001.4 : DECservice; 7D by 24H $119.00 $357.00
76 16 DETPJ-MA *16 0.00
PORTswitch 900TP,DOCS,NO PWR
Monthly Customer Service
SD 001.4: DECservice; 7D by 24H $39.00 $624.00
77 1 DEZBR-RB *16 0.00
RtAbt Centr EW MP 8MB
Monthly Customer Service
SD 001.4: DECservice; 7D by 24H $93 .00 $93 .00
78 1 DSRVW-GC *16 0.00
DECsvr 700-16 (DSRVW-Gx)
Monthly Customer Service
SD 001.4 : DECservice; 7D by 24H $54.00 $54.00
Q U O T A T I O N 998HM41620
12-Jun-00
- 22 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NO. : EXCEPTION
MODEL NUMBER ADJ UNIT NET AMOUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJSTMNT
--------------------------------------------------------------------------------
THE FOLLOWING LOCATED AT:
POLICE STATION
710 NORTH D STREET
S/N:NI728045XV
79 1 DN-5IHAA-EA *16 0.00
ASVR 4100 5/400 DRW WNT 512
Monthly Customer Service
SD 001.4 : DECservice; 7D by 24H $229.00 $229.00
S/N:NOSYS146953
80 1 KZPAC-CA *16 0.00
3 Chan. RAID ctrl, 4MB cache
Monthly Customer Service
SD 001.4: DECservice; 7D by 24H $34.00 $34.00
81 9 RZ29B-VW *16 0.00
4.3GB Wide W/Snap in Carrier
Monthly Customer Service
SD 001.4: DECservice; 7D by 24H $29.00 $261.00
Q U O T A T I O N 998HM41620
12-Jun-00
- 23 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NO. : EXCEPTION
MODEL NUMBER ADJ UNIT NET AMOUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJSTMNT
--------------------------------------------------------------------------------
82 1 TZ88N-TA *16 0.00
20/40GB SCSI Tape Table Top
Monthly Customer Service
SD 001.4: DECservice; 7D by 24H $102.00 $102.00
83 1 VRC15-KA *16 0.00
15 11 (13.9"VIEWABLE)MONITOR NH
Monthly Customer Service
SD 001.4: DECservice; 7D by 24H $11.00 $11.00
84 1 DEFPA-DB *16 0.00
PCI TO FDDI Adptr DAS,MMF,SC
Monthly Customer Service
SD 001.4: DECservice; 7D by 24H $17.00 $17.00
85 1 DEFGA-EA *16 0.00
4-PORT NO PMDS GIGASW,SCP,PWR
Monthly Customer Service
SD 001.4: DECservice; 7D by 24H $272.00 $272.00
I
i
f
Q U O T A T I O N 998HM41620
12-Jun-00
m - 24 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NO. : EXCEPTION
MODEL NUMBER ADJ UNIT NET AMOUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJSTMNT
--------------------------------------------------------------------------------
86 1 DEFGP-AA *16 0.00
GIGAswitch SCP module
Monthly Customer Service
SD 001.4: DECservice; 7D by 24H $90.00 $90.00
87 1 DEFGB-DA *16 0.00
GIGAsw 20 amp pwr supply, US
Monthly Customer Service
SD 001.4 : DECservice; 7D by 24H $21.00 $21.00
88 6 DEFGL-BA *16 0.00
GIGAsw 4 port FDDI LC No PMDs
Monthly Customer Service
SD 001.4: DECservice; 7D by 24H $129.00 $774.00
89 1 DEFXM-AA *16 0.00
FDDI (MMF) ANSI MIC PMD,2KM
Monthly Customer Service
SD 001.4: DECservice; 7D by 24H $6.00 $6.00
Q U O T A T I O N 998HM41620
12-Jun-00
- 25 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NO. : EXCEPTION
MODEL NUMBER ADJ UNIT NET AMOUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJSTMNT
--------------------------------------------------------------------------------
90 6 DEFXU-BA *16 0.00
UTP ModPMD for FDDI - Class C
Monthly Customer Service
SD 001.4 : DECservice; 7D by 24H $1.00 $6.00
THE FOLLOWING LOCATED AT:
SOFTWARE
S/N:ASVR2000
91 1 QT-MT4AG-AE *16 0.00
Dig UNIX Base ASvr 2000 SSS
Monthly Customer Service
SD 028.3 : Software Support Service $115.00 $115.00
92 1 QT-MT4AE-NR *16 0.00
Dig UNIX A SNS 1000 4/200
Monthly Customer Service
SD 037.2: Software Node Service $15.00 $15.00
93 1 QT-MT4AE-NR *16 0.00
Dig UNIX A SNS 1000 4/200
Monthly Customer Service
SD 037.2 : Software Node Service $15.00 $15.00
Q U O T A T I O N 998HM41620
� 12-Jun-00
- 26 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NO. : EXCEPTION
MODEL NUMBER ADJ UNIT NET AMOUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJSTMNT
--------------------------------------------------------------------------------
94 1 QT-MT7AG-L9 *16 0.00
Dig UNIX A USR LPS
Monthly Customer Service
SD 035.4 : Layered Product Support $127.00 $127.00
95 1 QT-MTJAG-L9 *16 0.00
Dnet/OSI ES U/A LPS
Monthly Customer Service
SD 035.4 : Layered Product Support $57.00 $57.00
96 1 QT-2W8AG-L9 *17 0.00
DEC MSQ RT U/A LPS
Monthly Customer Service
SD 035.4 : Layered Product Support $36.00 $36.00
97 1 QT-2W8AA-E8 *17 0.00
DEC MSQ RT U/A MDDS CDRM
Monthly Customer Service
SD 031.1: Media/Doc Distribution Svc $13.00 $13 .00
Q U O T A T I O N 998HM41620
12-Jun-00
- 27 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NO. : EXCEPTION
MODEL NUMBER ADJ UNIT NET AMOUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJSTMNT
--------------------------------------------------------------------------------
98 1 QT-2ALAD-TA *16 0.00
NSR SVR U/A NVLS
Monthly Customer Service
SD 409.0: New Version License Service $90.00 $90.00
99 1 QT-OEGAG-L9 *16 0.00
POLYctr AFU U/A LPS
Monthly Customer Service
SD 035.4: Layered Product Support $63 .00 $63.00
100 1 QT-2GVAG-L9 *16 0.00
DEC LSM U/A LPS
Monthly Customer Service
SD 035.4: Layered Product Support $54.00 $54.00
101 1 QT-MT6AG-L9 *16 0.00
Dig UNIX A SVR LPS
Monthly Customer Service
SD 035.4: Layered Product Support $28.00 $28.00
Q U O T A T I O N 998HM41620
12-Jun-00
- 28 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NO. : EXCEPTION
MODEL NUMBER ADJ UNIT NET AMOUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJSTMNT
--------------------------------------------------------------------------------
102 1 QT-054AA-C8 *16 0.00
SW LP PKG U/A DOC/CDRM SVC
Monthly Customer Service
Consolidated Distribution Svc $217.00 $217.00
103 1 QT-MT4AA-E8 *16 0.00
Tru64 UNIX
Monthly Customer Service
SD 031.1: Media/Doc Distribution Svc $46. 00 $46.00
104 1 QT-MT4AA-KZ *16 0.00
Tru64 UNIX
Monthly Customer Service
Documentation Service $102 .00 $102.00
105 1 QT-4YJAA-ZA *17 0.00
cVISN RCVRY TS
Monthly Customer Service
Additional Software Service $7.00 $7.00
Q U O T A T I O N 998HM41620
12-Jun-00
- 29 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NO. : EXCEPTION
MODEL NUMBER ADJ UNIT NET AMOUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJSTMNT
--------------------------------------------------------------------------------
UNIX1000
106 1 QR-SMBMI-Y2 *16 0.00
BRONZE NT MAIN LIST1 - TIER2
Monthly Customer Service
Additional Software Service $225.00 $225.00
107 1 QR-SMBDI-Y2 *16 0.00
BRONZE NT DPT - TIER2
Monthly Customer Service
Additional Software Service $75.00 $75.00
108 8 QR-SMBDI-Y3 *16 0.00
BRONZE NT DPT - TIER3
Monthly Customer Service
Additional Software Service $40.00 $320.00
Q U O T A T I O N 998HM41620
12-Jun-00
- 30 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NO. : EXCEPTION
MODEL NUMBER ADJ UNIT NET AMOUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJSTMNT
--------------------------------------------------------------------------------
THE FOLLOWING LOCATED:
WATER DEPT
S/N:NI53800NHS
109 1 DA-251P1-J9 *16 0.00
AS2100 Special EDU Pkg UNIX
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $164.00 $164.00
110 1 KZPAA-AA *16 0.00
PCI-SCSI HOST BUS ADAPTER,FNS
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $4.00 $4.00
111 1 RZ28-VA *16 0.00
2.1 GB Disk w/snap-in carrier
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $15.00 $15.00
112 1 RZ26L-VA *16 0.00
1.05GBF 3.5"Dk:In Mod Carrier
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $8.00 $8.00
Q U O T A T I O N 998HM41620
12-Jun-00
- 31 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NO. : EXCEPTION
MODEL NUMBER ADJ UNIT NET AMOUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJSTMNT
--------------------------------------------------------------------------------
113 1 TLZ07-LG *16 0.00
8GB 4mm Tape Drive 5.25" Int.
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $31.00 $31.00
114 1 DEWB2-NA *16 0.00
DECbrouter 90T2A.for DEChub
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $23 .00 $23 .00
115 1 DEWB1-DA *16 0.00
DECbrouter 90T1,US,CAN,JAPAN
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $23.00 $23.00
116 1 DEWB1-DA *16 0.00
DECbrouter 90T1,US,CAN,JAPAN
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $23.00 $23.00
Q U O T A T I O N 998HM41620
12-Jun-00
- 32 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NO. : EXCEPTION
MODEL NUMBER ADJ UNIT NET AMOUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJSTMNT
--------------------------------------------------------------------------------
117 1 FM-DSKMO-96 *16 0.00
4800 - 14.4 BAUD MODEM
Monthly Customer Service
SD 001.4 : DECservice; 5D by 9H $5.00 $5.00
118 1 FM-DSKMO-96 *16 0.00
4800 - 14.4 BAUD MODEM
Monthly Customer Service
SD 001.4: DECservice; 5D by 9H $5.00 $5.00
CSB92418
119 1 4N-AEAAH-AM *16 0.00
3KVA UPS 208V in 120V out
Monthly Customer Service
SD 001.4 : DECservice; 5D by 9H $42.00 $42.00
Q U O T A T I O N 998HM41620
12-Jun-00
- 33 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NO. : EXCEPTION
MODEL NUMBER ADJ UNIT NET AMOUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJSTMNT
--------------------------------------------------------------------------------
S/N:NI53800NHS
120 1 QT-MT4AG-AE *16 0.00
Dig UNIX Base ASvr 2000 SSS
Monthly Customer Service
SD 028.3: Software Support Service $115.00 $115.00
121 1 QT-OJ6AG-L9 *16 0.00
SysV R4 EXT U/A LPS
Monthly Customer Service
SD 035.4: Layered Product Support $13.00 $13.00
122 1 QT-2W8AG-L9 *17 0.00
DEC MSQ RT U/A LPS
Monthly Customer Service
SD 035.4: Layered Product Support $36.00 $36.00
123 1 QT-2W8AA-E8 *17 0.00
DEC MSQ RT U/A MDDS CDRM
Monthly Customer Service
SD 031.1: Media/Doc Distribution Svc $13.00 $13.00
Q U O T A T I O N 998HM41620
12-Jun-00
- 34 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NO. : EXCEPTION
MODEL NUMBER ADJ UNIT NET AMOUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJSTMNT
--------------------------------------------------------------------------------
124 1 QT-2ALAD-TA *16 0.00
NSR SVR U/A NVLS
Monthly Customer Service
SD 409.0: New Version License Service $90.00 $90.00
125 1 QT-OEGAG-L9 *16 0.00
POLYctr AFU U/A LPS
Monthly Customer Service
SD 035.4: Layered Product Support $63.00 $63 .00
126 1 QT-2GVAG-L9 *16 0.00
DEC LSM U/A LPS
Monthly Customer Service
SD 035.4: Layered Product Support $54.00 $54.00
127 1 QT-MT6AG-L9 *16 0.00
Dig UNIX A SVR LPS
Monthly Customer Service
SD 035.4: Layered Product Support $28.00 $28.00
Q U O T A T I O N 998HM41620
12-Jun-00
- 35 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NO. : EXCEPTION
MODEL NUMBER ADJ UNIT NET AMOUNT
ITEM QTY AND DESCRIPTION TERMS PRCNT PRICE W/ADJSTMNT
--------------------------------------------------------------------------------
128 1 QT-MT7A9-VG *16 0.00
Dig UNIX A USR LPS 32 USER
Monthly Customer Service
LPS for User Licenses $88.00 $88.00
129 1 QT-054AA-C8 *16 0.00
SW LP PKG U/A DOC/CDRM SVC
Monthly Customer Service
Consolidated Distribution Svc $217.00 $217.00
130 1 QT-MT4AA-E8 *16 0. 00
Tru64 UNIX
Monthly Customer Service
SD 031.1: Media/Doc Distribution Svc $46.00 $46.00
Q U O T A T I O N 998HM41620
12-Jun-00
- 36 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NO. : EXCEPTION
Total Monthly Customer Services
SD 001.4: DECservice $7,600.00
SD 028.3 : Software Support Service $230.00
SD 037.2 : Software Node Service $30.00
SD 035.4: Layered Product Support $559.00
SD 031.1: Media/Doc Distribution Svc $118.00
SD 409.0: New Version License Service $180.00
Consolidated Distribution Svc $434.00
Documentation Service $102.00
Additional Software Service $627.00
LPS for User Licenses $88.00
NET TOTAL MONTHLY SERVICES AMOUNT $9,968.00
Q U O T A T I O N 998HM41620
12-Jun-00
- 37 -
QUOTATION EXPIRES: 11-Aug-00
REFERENCE:
DAY ONE MAINTENANCE CONTRACT
EFFECTIVE DATES:01-JUL-00 THRU 30-JUN-01
AGREEMENT NO. : EXCEPTION
This quotation is an invitation to offer
only. It shall remain firm for 60 days from
the date hereof, unless modified in writing
by Digital Equipment Corporation prior to our
acceptance of your contract offer. This
quotation is subject to credit approval and
is governed by the terms and conditions of
the Digital Business Agreement referenced
above or in the absence of a Digital Business
Agreement by Digital 's U.S. Standard Terms.
These Standard Terms are attached to this
quotation or if not attached are available
upon request from a duly authorized
representative of Digital Equipment
Corporation.
*16 Includes Customer Service maintenance
charges only.
*17 Support for the above software product
or service is available on a month
to month basis. Digital may discontinue
service at any time with ninety days
notice. Service will be provided under
the terms of the Basic Service for Soft-
ware Description (SSD 122) . The "term"
provisions of this Service Description
will not apply. Updates for discontinued
software products are generally not pro-
vided.
Any contract resulting from the quotation
must be accepted at Digital 's Corporate
offices by a duly authorized representative
of Digital Equipment Corporation.
Quotation Prepared by
i
s
Hall-Mark Computer
r
' FROM .
PHONE NO. 8012242426 { Jun.
1999-152 15 1999 08:14Aht
DIGITAL EQUIPMENT CORPORATIONg '
US STANDARD TER11 S r T
r
The following are the Terms under which Digital Equipment Corp ration("DIGITAL") sells and licenses ice
standard Products and Services in the United States of America.
1. DEFINITIONS
"DIGITAL" Equipment, Products or Software refers to Equipment,'Products or Software supplied by
DIGITAL under DIGITAL's brand name.
"Equipment" refers to DIGITAL and third parry hardware products supplied by DIGITAL under these Terms.
"Price List"refers to the applicable DIGITAL United States price list or catalog in effect when DIGTTAL
accepts Customer's order.
"Products"refers to DIGITAL and Third Party Equipment and Software.
"Quotation"refers to the applicable authorized DIGITAL quotation in effect when DIGITAL accepts
Customer's order.
"Services"refers to maintenance,consulting, integration,or other services supplied by DIGITAL under these
Terms. -
"Service Agreement" refers to the contract document under which certain Services are supplied by DIGITAL.`
The Service Agreement incorporates these Terms, any applicable Service Description(s), and other terms of
the Service transaction.
"Service Description" and "Software Product Description"refer respectively to documents which describe
the attributes of specific Services and Software products and which are in effect when DIGITAL accepts
Customer's order.
"Software"refers to DIGITAL and third party computer programs
supplied by DIGITAL under these Terms. (including data bases and license keys)
"Third Party"Equipment, Products or Software rcfcrs to Equipment,Products, or Software supplied by
DIGITAL under the brand name of a third party.
2. PRICES
Prices and charges will be specified in the Price List or
Quotation. Prices and charges exclude, and Customer
is responsible for, all applicable sales and use taxes.
t=RtJM PHONE NO. 8012242426
1999-152 Jun. 25 2999 08 14AM`�
3. ORDERS F
All orders are subject to acceptance by DIGITAL. Electronic and facsimile orders and aelt nowledgrnents
satisfy any legal requirements that agreements be signed and in writing.
If Customer cancels or reschedules an order for Products less than thirty days prior to the delivery date
acknowledged by DIGITAL,DIGITAL may assess cancellation or reschedule charges of up to five j)Pr+. eIIt of
the list ce of the canceled or rescheduled Products. Cancellation or reschedule charges arges for Services tvtll'be
as specified in the applicable Service Description or Service Agreement.
4. PAYMENT
Payment for Products is due within thirty days from the date of delivery. Payment for Services is due upon
receipt of invoice.
3. DELIVERY
Products will be delivered at DIGPTAI..'s plants. DIGITAL will arrange for transportation and insurance
unless otherwise notified by Customer in writing at the time of order. Customer will be responsible for risk
of loss in transit and for all transportation and insurance charges.
6. INSTAM ATION
If Customer purchases installation,DIGITAL will install Products at Customer's facility in the United States.
Installation will be deemed complete upon successful execution of DIGTTAUs standard test/diagnostic
routines.
7. SERVICE MATERIALS
DIGITAL Service materials (including diagnostic Software, hardware and Software tools, and associated
documentation)provided by DIGITAL or a DIGITAL authorized service provider for its use in the delivery
of warranty or other services remain the exclusive property of DIGITAL. Customer may use such service
materials only for activities related to, and only during the term of,such delivery of the applicable warranty
or other services, and may not modify,remove,or transfer the service materials or make them,or any
resultant diagnostic or system management data, available to other parties without DIGITAL's written
consent. Upon termination of the applicable warranty or service delivery,Customer will, at DIGITAL's
option, destroy or return all service materials in its possession. Parts replaced by DIGITAL become the
property of DIGITAL.
FROM 1999-152
PHONE N0. ;k
8012242426 Jun. is 1999 ee i5A,M
8.
WARRANTEES x
Rqulpnimt
DIGITAL warrants that DIGITAL Equipment will be free of defects in workmanship and material provided
such defects are reported during the warranty period specified in the Price List,st, Quotation, or docunaentatroa`;
accompanying the DIGITAL Equipment. {.5
Equipment may be manufactured using some refurbished components or may have been used internally for
reliability or performance testing. Spare parts may be refurbished.
Software
DIGITAL warrants that DIGITAL Software designated as warranted in the Price List,Quotation,or
documentation accompanying the DIGITAL Software will substantially conform to the applicable Software
Product Description or documentation accompanying the DIGITAL Software provided any non-conformance
is reported during the warranty period specified in the price List,Quotation, or documentation accompanying
the DIGITAL Software.
All Software not expressly designated as warranted is provided "AS IS".
Year 2000 DIGITAL Product Warranty
DIGITAL warrants that the DIGITAL Products designated, at the time of Quotation or delivery,on
DIGITAL'S Year 2000 worldwide web site (http://www.digital.com/year2000) as"Year 2000 Ready"
(Category Blue) and DIGITAL Products designated as "Year 2000 Ready version in development'' (Category
Green), as of the specified Year 20W Ready version number, are capable of accurately processing,providing,
and/or receiving date data from, into and between the twentieth and the twenty-first centuries,and the years
1999 and 2000, including leap year calculations, when used in accordance with the associated DIGITAL
Product documentation and provided that all hardware,firmware and software used in combination with such
DIGITAL Products properly exchange accurate date data with the DIGITAL Products.
Commencement of Warranties
The above warranties will commence upon delivery of the Product. If the Product is installed by DIGITAL,
the warranty Period will be measured from the date of installation.
Services
DIGITAL warrants that Services will conform to the applicable Service Description.
DIGITAL will not be responsible for compatibility of products not manufactured or supplied by DIGITAL.
Services Year 2000 Disclaimer
Unless expressly warranted in the applicable Service;Agreement, DIGITAL makes no
warranties express or implied that any hardware or software associated with such Service
FROM 1999-152 z <
PHOPE NO. 8012242426 Jun. 15 1999 08:1
Agreement,which was not expressly warranted by DIGITAL at the me of sale as being Y
time ear °
2000 Ready,will be free of any Year 2000 related diminishment in performance or d
p �
functionality. _..
If DIGITAL creates a Year 2000 related Field Change Order("FCO")for Equipment or a Year 2000
'-V
update or new version of Software,DIGITAL will provide such Year 2000 FCOs,updates or new gersions to
the extent the applicable Service Agreement includes as a feature the provision of applicable'FCOsti
or new versions_
Third Party Products
DIGITAL does not warrant Third Party Products, which DIGITAL distributes "AS IS"unless otherwise
specified in the Price List,Quotation,or documentation accompanying the Third Party Products. Third party
Products may be warranted by the third party as specified in the documentation accompanying the Third
Party Products.
Exclusions
The above warranties do not apply to Products from which the serial numbers have been removed,or to
conditions resulting from improper use, external causes, including installation, service or modifications not
performed by DIGITAL or its authorized service providers, or operation outside the environmental
parameters specified for the Product. DIGITAL does not warrant that the operation of any Product will be
uninterrupted or error free. Warranty service may not be performed if DIGITAL reasonably believes
conditions at the Customer's site represent a safety or health risk.
T1'1E ABOVE WARRANTIES ARE DIGITAL'S ONLY WARRANTIES AND NO OTHER WARRA1NITy,
EXPRESS OR IMPLIED, WILL APPLY. DIGITAL SPECIFICALLY EXCLUDES THE IMPLIED
WARRANTIES OF MERCHAN-rABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Warranty Remedies
DIGITAL will provide the following exclusive warranty remedies provided Customer promptly notifies
DIGITAL during the specified warranty period, or for Services within thirty days after the performance of
Services,of any non-conformance to the above warranties.
DIGITAL will repair or replace defective DIGITAL Equipment in the manner specified in the Price
List or documentation accompanying the DIGITAL Equipment,
DIGITAL will remedy warranted DIGITAL Software in the manner specified in the Price List or
documentation accompanying the DIGITAL Software.
DIGITAL will remedy non-conforming Service.
If in DIGITAL's opinion,DIGITAL is unable to otherwise remedy the warranty non-conformance,
DIGITAL may accept return of the DIGITAL Equipment or DIGITAL Software and refund the
purchase price, or refund a portion or all of the purchase price of the Service.
. FRS 1999-152 PHONE No. 8012242426 '
J '? M �
un. IS 1999 ' •.
• n
9. SOFTWARE LICENSING
The following terms and conditions govern Customer's use of Software licensed hereunder.
Grant of License
A license for the current version of the Software is granted upon acceptance of the license order,not upon
delivery. Software contains proprietary technology of DIGITAL or third parties. No ownership in`or title to
Software is transferred to Customer.
License Rights and Limitations
Customer may use Software subject to the use rights and limitations defined in the applicable Software
License Description, Software Product Description,and documentation accompanying the Software.
Software is protected by copyright laws and international treaties. Customer may make backup or archival
copies of Software and may use Software on a backup processor temporarily only in the event of a processor
malfunction- Any full or partial copy of Software must include all copyright and other proprietary notices
which appear on or in the Software.
License keys may be installed and enabled for use in only one license management data base. Customer may
not modify or make inoperable license keys or license management software..
Customer may not disclose or make available Software to any other patty or permit others to use iLexcept
Customer's employees and agents who use it on Customer's behalf and who have agreed to these license
terms.
Customer may not transfer a license to another party except with DIGITAL's written permission. Customer
may not reverse engineer, decompile, or disassemble the Software,except to the extent DIGITAL cannot
prohibit such acts by law.
Software License Dtscriptions ("SLD")
The following is a subset of DIGITAL's SLDs. Additional SLDs are in the Price List.
A Traditional License permits use of the Software on one specified hardware/operating system
A Concurrent Use License permits a single execution or access of the Software at a time on one system or
VAXciuster/VMScluster configuration at a time, and on a specified operating system
A Personal Use License permits use by one assigned person on one system or VAXcluster/VMScluster
configuration at a time,and on a specified operating system. Thirty-day minimum license assignments are
required,unless for system management.
An OPCI-atinS System Base Liccnsc Pets batch,print, and file services as well as non-interactive display of
information on a single specified system, When both the Base and SNIP Extensions to the Base are offend,
the Base license is required for the system's first processor,and the SNIP Extension for each additional
processor.
FROM 1999-152 PHONE N0. 801224242r. r
Jun. 15 1999 08 17
� f
An Update License extends the rights and restrictions of the underlying license to a subsequent version F
Additional Tenors =
Customer will maintain adequate records matching the use of Software to license grants and will malce the
records available to DIGITAL or the third
party developer or owner of the Software on reasonable notice:
The owner or developer of Third Party Software may enforce these license terms. Upon advance notice„
Customer will permit DIGITAL to use software audit tools on Customer's systems. All shrink wrap '�,.
Software, and all Third Party Software licensed directly by a third party, is subject only to the license terms
accompanying the Software.
DIGITAL may terminate any license granted hereunder if Customer breaches any license term. Upon
termination,Customer will destroy all copies of the Software.
10. INTELLECTUAL PROPERTY INDEMNIFICATION
DIGITAL shall defend, at DIGITAL:expense,any claim brought against Customer alleging that any product
as acquired under this Agreement infringes a patent,copyright,or mask work right(the "Claim").
DIGITAL shall pay all costs and damages awarded or agreed to in settlement of the Claim,provided that
Customer flunishes DIGITAL with prompt written notice of the Claim and provides DIGITAL with
reasonable assistance and sole authority to defend or settle the Claim.
DIGITAL shall obtain for Customer the right to continue using the Product,replace it,or modify it so it
becomes non-infiinging. If such remedies are not reasonably available, DIGITAL shall grant Customer a
credit for the Product as normally depreciated and accept its return.
DIGITAL shall have no liability for any Claim resulting from the combination of the Product with other
Products which were neither supplied nor combined with the Product by DIGITAL.
11. LE TTATION OF LIABILITY
DIGITAL WILL BE LIABLE TO THE CUSTOMER FOR DIRECT DAMAGES UP TO THE GREATER
OF ONE MILLION DOLLARS ($1,000,000) OR THE PURCHASE PRICE FOR THE PRODUCT, OR
ANNUAL CHARGE FOR THE SERVICE, WHICH IS THE SUBJECT OF THE CLAIM, THE
FOREGOING LIMITATION WILL NOT REDUCE DIGITAL'S OBLIGATIONS UNDER SECTION 10,
INTELLECTUAL PROPERTY INDEMNIFICATION, OR DIGITAL'S LIABILITY FOR PERSONAL
INJURY.
IN NO EVENT WILL DIGITAL BE LIABLE FOR ANY SPECIAL,DIDIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES, OR ANY DAMAGES RESULTING FROM LOSS OF BATA, USE OR
PROFITS.
THESE LIMITATIONS WILL APPLY TO ANY FORM OF ACTION, WHETHER ARISING UNDER
CONTRACT, STATUTE, TORT, OR OTHERWISE.
FROM
1999-152 PHONE NO. 8012242426 Jun. 15 1999 e8 1
z 4
Any action against DIGITAL must be brought within eighteen months after the cause of acaon irises
purposes of this Section 11, "DIGITAL"includes its employees, subcontractors and supphers`
12. EXPORT STATEMENT OF ASSURANCE
Products obtained under these Terms may be subject to U.S.and other government export control ,
regulations. Customer assures that it will comply with those re '
!Y regulations,whenever it exports*","
controlled products or technical data obtained from DIGITAL or any product produced directly from,
controlled technical data.
13. GENERAL PROVISIONS
DIGITAL Products are manufactured for'standard commercial uses and are not intended to be sold or
licensed for use in critical safety systems or nuclear facilities.
DIGITAL is not responsible for delay or failure to perform due to causes beyond its reasonable eontnoL
Either party may terminate a Service Agreement if the other party does not perform or observe any of its
obligations under the Service Agreement and such condition is not remedied within thirty days after written
notice to remedy.
Customer may not assign or transfer any of its rights or obligations under these Terms without DIGITAL'S
written consent,which consent will not be unreasonably withheld. DIGITAL may subcontract the
performance of Services to qualified service suppliers
All documents referred to in these Terms are incorporated into these Terms and are available from DIGITAL
upon request.
These Terms supersede any preprinted terms on Customers orders and any previous written or oral
communications or representations by either parry related to the Products or Services. Any Customer site
access requirements shall not be enforceable to either increase the obligations or liabilities or reduce the
rights under these Terms of DIGITAL, its employees, or subcontractors. Changes or modifications to any
contract incorporating these Terms must be in writing and signed by the parties.
14. GOVERNING LAW
Any contract or dispute arising in connection with these Terms will be governed by the laws of the Sate of
California-
15- U.S. GOVER-NMENr CUSTOMERS
Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer
Software Documentation, and Technical Data for Commercial Items arc licensed to the U.S.
Government under vendor's standard commercial license.
19Feb99
1999-152
SENTp~
t_
June 9, 1999
City of San Bernardino
Purchasing Manager
Purchasing Division of the Finance Department
City Hall 4`h floor
300 North D Street
San Bernardino, CA 92418
Dear Buyer:
Sento Consulting Corporation is pleased to provide this response to your
Specification Number F-00-004, As you are aware,Sento Consulting has been very
involved with the City over the last 3 ears in designing going and implementing your complete
IT solution, including services. We have an in depth knowlege of your environment and
your mission-critical applications.
Sento is a"Gold Key Service Manager" for Compaq services. This is the highest
level of service reseller offered by Compaq. We are not only able to sell the complete
portofollio of Compaq services, we also directly manage your service agreement. Unlike
other resellers that have another distribution level between the customer and Compaq,
Sento has a direct link to Compaq's contract group. This direct relationship allows Sento
to quickly make modifications to your agreement as well as resolve any service delivery
issues. Our Gold Key Authorization number is SV02445.
We are confident that after reviewing our response you will find our solution
superior as well as very cost effective.
We look forward to a continued long term relationship with the City.
Sincerely,
uck Jensen
U.S. Area Service Manager
8 0 8 E A S T UTAH V A L L E Y D R I V E
A M E R I C A N F O R K. UTAH d a 0 0 3
8 0 1 .4 92.2000 801.492.2IGO
www.if7(O.a;_
1999-152
a City of San Bernardino Specifications No. F-00-04.
Sento Consulting is a"Gold Key Service Manager" for Compaq services.This is the highest level
of service reseller offered by Compaq. We are not only able to sell the complete portfolio of
Compaq services, we also directly manage your service agreement. Unlike other resellers tha
have another distribution level between the customer and Compaq,Sento has a direct link to t
Compaq's contract group.This direct relationship allows Sento to quickly make
OIlC a q Y modiifiCa[lOQS CO
Y agreement as well as resolve any service delivery issues. Our Gold Key Authorization
number is SV02445.
Hardware and Software Maintenance Description
Section A—Hardware Maintenance Services
Sento Consulting along with our partner, Compaq Computer Corporation (Compaq) are
pleased to submit this proposal for computer support services for City Of San
Bernardino's computer systems and network equipment. These services include:
• Maintenance and repair of servers at the various City's locations in accordance
with the terms specified in this document.
• Committed 4-hour on-site response based on the contracted level of service.
• A service window which may be extended to 24 hour per day, 7 day per week.
• Remedial hardware maintenance.
• All parts, materials, and labor are included. Compaq will use only new parts or
parts warranted as new. These parts will be at the current revision level when
installed.
• Scheduled preventive maintenance if applicable),
hours of coverage and in accordance with equipment standards specified bdard
Compaq or the OEM. Y
• Automatic Problem Escalation.
Compaq repair and maintenance offerings are designed to provide maximum system
performance and predictable response and repair times, and to keep system downtime
to a minimum. We will automatically activate an accelerated backup plan to involve the
necessary technical resources, should some extraordinary problem cause repairs to
exceed the predetermined time limits specified by the city.
Call Back
The assigned engineer will call the City within 1 hour of the call being logged.
Response time
Compaq will respond to remedial hardware service requests made within the contracted
hours of coverage within 4 hours.
.. - -. sY�,.. .H.vskae��';�r'c k'FS t"—'•i.?tai,.
1999-152 + "
Remedial Maintenance
Compaq will perform on-site remedial maintenance during regular business ho'It an.
will provide continuous effort for those cases when repairs are not complete within City's
core business hours. Compaq will initiate automatic management and technical
escalation plans when repairs are not completed within predetermined time frames.
Compaq's standard Call Handling and Problem Escalation processes are described in
detail below:
Trouble Calf Handling Process
Compaq's telephone support system is recognized as today's industry leader and goes
far beyond first dispatch. Key components of the comprehensive call handling system
include:
• Availability 24 hours per day, seven days per week.
• Immediate technical troubleshooting by Customer Support Center engineers.
• On-site dispatch.
• Management action planning integration.
In addition to the toll-free phone number, Compaq contract and warranty customers can
use Internet, E-mail, and fax to log service requests. These alternate methods provide
the customer with flexibility and options, especially during peak hours. Regardless of
how the call is logged, the customer will receive confirmation log numbers for their
service requests. The following is a summary of call logging methods available to
customer personnel when logging trouble calls:
• Telephone: 1 (800) 354-9000
• Internet: http://wwwl.service.digital com/call-12ggina/
Any contract or warranty customer with Internet access can log both software and
hardware calls using the forms provided on this Compaq web site.
• E-mail: service_call @bss.enet.dec.com
• Fax: 1 (719) 592-4523
• Compaq lead personnel in the Colorado Springs Customer Support Center monitor
our E-mail account and fax machines. When logging a call, the customer must
provide all the information below:
• Company Name
• Contact Name
• Phone #
• Alternate Phone # or Pager
• Address
• City, State, Zip Code
• Option
• Problem Statement
1999-152 ,i� r
Once logged, service calls are managed by Compaq's automated Call Handling„
Management Planning (CHAMP) system. The CHAMP database contains contra ,
equipment information, as well as historical site, system and product information Local s q . .
servicing offices use this system for effective coordination of service requests, as well as
non-remedial scheduling, allowing for the effective utilization of Compaq's engineering
resources.
All customer calls will be entered into CHAMP. A Call Screening Specialist will interface
with the local Compaq Services Engineer and convey the problem description to them.
Americas Service Delivery Escalation Process
Most problems with Compaq or third party equipment are readily resolved before
escalation is necessary. This section details activities for those instances in which
problems cannot be so quickly resolved. When escalation is required, Compaq employs
its Problem Escalation Management Procedure. In keeping with Compaq's
understanding of the importance of system availability to the customer, Compaq is
receptive to discussions on how it may modify any escalation procedures to better meet
specific customer needs.
If Compaq's representative cannot identify a system problem (using either remote
support or remote diagnosis) as the cause of a specific outage, automatic problem
escalation will occur within a maximum of four (4) hours of arrival of a Compaq
Customer Service Engineer at the customer's site. Compaq will then notify the customer
when each consecutive escalation occurs.
At any time during a critical outage, the customer may contact, the Compaq Service'
Delivery Unit Manager (SDUM) who will serve as the focal point for ensuring that all
necessary resources are applied.
The following flow chart and table illustrate Compaq's process for problem escalation
once it has been determined that a local service engineer should be dispatched to the
customer site. The times noted in the table (T4, T8, etc., in the flow chart) are maximum
points for actions to take place. In all cases these actions could occur at an earlier time
in the call based on the particular problem.
1999-152
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Compaq Call Response and Escalation Procedure T
Stage Activity
Notification Remote diagnosis occurs with Help Desk Center (RDC) dial-in connection
Service initiated within 15 minutes of receipt of call. Compaq dispatches an
Call is engineer from the local Field Office.
-Logged
Engineer If needed, the Engineer engages appropriate resources to provide
arrives on additional support for problem resolution.
site
+ 4 Hours The Service Event Quality Manager (SEAM) is notified that an Engineer
has been on site for 4 hours. The SEQM contacts the Engineer for a
status update and notif ies the Service Delivery Unit Manager (SDUM) of
the situation. If both the Engineer and the SEQM deem the situation
under control (closure expected within 2 hours), no further action is
required.
If no progress has been made, the SEQM and Engineer begin outlining an
Action Plan.
+ 8 Hours The SEQM escalates the problem to the SDUM, who owns the problem
until resolution.
The Service Delivery District Manager is notified that an outage is in
progress. The SDUM works with the Customer, on-site Engineer, District
Technical Support Manager, SEQM and, if appropriate the CSC Technical
Exception Manager to develop the action plan.
The Territory Support Or anization and if appropriateLthe CSC Technical
1999-152 ., <
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a Support Manager is notified of the outage in order for them to prepafilb
possible engagement.
If the problem has been identified as an Engineering problem, Engineering
is engaged through Compaq's Integrated Problem Management Toot , X <
process. . ;
+ 16 Hours The call is escalated to the Territory Support Manager,
the District Sennce ; .
Delivery Manager and, if appropriate, to the CSC Technical Support
Manager. In addition the Customer Business District (CBD) Manager, the„
Engineering Escalation & Crisis Management Team and, if appropriate,
the CSC Operations Manager are notified of the outage. The action plan.".
is reviewed by the SDUM, the District Technical.Support Manager, the
District Service Delivery Manager, the Territory Support Manager and, if
appropriate, the CSC Technical Support Manager.
The customer is u dated by the SDUM.
Daily The action plan is reviewed and updated as agreed to by the customer,
SDUM, technical resources, and the involved management team.
+24 Hours The call is escalated to the CBD Manager and, if appropriate, to the CSC
Operations Manager. The Office of the Territory General ManagerNP and,
if appropriate, the CSC Director is notified of the outage.
+48 hours The outage is escalated to the Office of the Territory General ManagerNP
and, if appropriate, to the CSC Director. The Americas MCS VP is
notified.
+72 hours The outs a is escalated to the Americas MCS VP.
Closure The call is closed when the customer and the SDUM agree that the
problem is resolved.
Compaq realizes that the continued application of staffing to a problem is not always the
most productive or cost-effective means to resolve the problem. Therefore, one of the
alternatives in an action plan is to swap out the failing unit. Compaq will arrange
transportation of the unit to the customer's site and the return of the swapped unit at no
cost to the customer. The use of this option requires approval by the customer before
implementation.
Backup Support
The following support resources may be utilized to resolve system problems:
• Remote Resources Support Provides support via telephone to Compaq's service
personnel. This service is available from the Customer Support Center (CSC) 24
hours a day, 7 days a week.
• Level l and Level // Support Provides support from even more highly qualified levels
of support personnel within the CSC. Members of this organization have been
certified as highly competent in their area of expertise.
• Territory Technical Support Provides support in areas of complex technology such
as OVMS, UNIX, Windows NT, ALPHAservers, and networks.
• Logistics: Engaged when availability of a part is key to the resolution of a critical
problem.
4
Engineering: Engaged immediately upon determination that the problem is'a design °a� .
deficiency, has a high Probability of a design deficien cy, or that Engineering }W r
resources are needed for resolution.
Closure
Hardware problem resolution includes notification to the customer of action taken and
recommendations to prevent recurrence. The call is closed on Compaq's computerized
report system and noted in the Site Management Guide.
Software problem resolution includes notification to the customer and the local Customer
Services office.
Finally, the local Service Engineer will contact the customer's appointed System
Management personnel that day, or the following day, to make sure that the system is
working properly. Closure of extended outages is part of the action plan agreed upon by
the customer's appointed System Management personnel and Compaq's problem
manager.
Preventive Maintenance
Compaq will perform preventive maintenance on all equipment in accordance with the
manufacturer-recommended procedures and schedules. Preventive maintenance
routines are performed during remedial service calls and usually include:
• Checking voltage, fans, and moduletcables seating
• Running system diagnostics
• Installing any field change orders (if applicable)
Field Change Orders WCOs)
Compaq will install all applicable manufacturer FCOs as required to ensure proper
machine operation. FCO installation will be performed during city's core business hours.
Labor and Materials
All parts, materials, and labor are included.
Parts
Compaq will use only new parts or parts warranted as new. These part s will be at the
current revision level when installed.
Service Representative
Compaq will designate fully qualified service representatives with named backup
personnel to the city. The designated service representative will act as service liaison
between the city and Compaq. The representative will provide monthly review meetings
with the City's Contract Coordinator to facilitate ongoing service, identify changes or
modifications in schedules, handle deletions or additions to the equipment database and
review and address any service issues.
Site Management Guide
1999-152 r `"
Compaq will provide a System Site Management Guide for each system
Digital proprietary document and is designed for use as a tool
by the aty an Compagt
Customer Service in administering and maintaining the system. 'All service amity
Performed on the system will be entered into the guide that must be kept with or near the
equipment.
Sections in the Site Management Guide typically include:
Site
Management
Guide
General Information
Software Information
FCO Activity Log
Configuration Sheets
Preventive Maint. Log
Activity Log
1999-152
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Section B- Software Support Services Y
Bronze Support Includes:
Compaq Bronze Support offers full support for to help your technical staff reid solve
software issues and carry out unfamiliar procedures. The service proves 9x5
telephone access to Compaq's skilled software product specialists—with a targeted two-
hour response time, and round-the-clock electronic access to Compaq's comprehensive
software product databases. It also provides the right to new versions of your Compaq
software to help you stay technologically current. Bronze support will help the City:
• Keep productivity levels up through usage tips, timely problem resolution, and
access to Compaq's technical databases
• Obtain on-site support for critical problems that can't be resolved remotely
• Ensure expert coverage from Compaq's highly skilled service engineers
• Select the access method that's best for you from various available options: Internet,
telephone, fax, electronic dial-up, or direct computer-to-computer communications
• Ensure that your systems are properly licensed for new software versions
Bronze support offers comprehensive support for your software environment
• Broad coverage --Compaq Bronze Support, is available for OpenVMS, DIGITAL
UNIX, NT and other select operating systems and layered product software.
• Toll-free telephone advisory and remedial support-- You receive telephone support
from Compaq's state-of-the-art Customer Support Center 9 hours a day, five days a
week, Monday through Friday. Designated contacts within your organization can call
the Customer, Support Center directly to get software usage advice and submit
requests for service. Skilled engineers are available to help resolve software product
problems.
• Access to symptom-solution databases—You can accelerate problem resolution by
electronically accessing comprehensive product information databases 24 hours a
day, seven days a week.
Electronic Access via Software Service Tools
Bronze Support provides Authorized Customer Employee Contacts access to
communicate electronically with the named Technical Account Manager or product
specialist, to submit routine or non-critical software service requests, exchange files,
interactively search available software product databases and receive software patches
via electronic tools. DSNLink is available on systems running the OpenVMS, NT and
DIGITAL UNIX operating systems. All electronic service requests are typically
responded to within one (1) hour during prime time and two (2) hours outside of prime
time and must not be used for critical problem submissions.
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You can choose from three convenient methods for accessing Customer Suppo
resources electronically: DSNlink, Dial In Access (DIA), and Web Information and
Support (WIS). ;:f ;.
The DSNlink service tool provides direct computer-to-computer communications,
enabling you to electronically submit requests for software support, exchange
files with the Customer Support Center, and interactively search Compaq's
software product databases. You can even receive software patches
electronically.
DIA can be used to find answers to questions, solutions to problems, and.
information on products 24 hours a day, seven days a week. The tool provides
you with access to Compaq's information databases, enables you to place
service calls electronically, and allows you to transfer files and patch kits from
Compaq to your systems.
WIS enables you to submit and review the status of service requests
electronically via the World Wide Web. In addition, WIS provides access to
symptom-solution databases, and the ability to download patch kits and transfer
files from Compaq. Depending on the deliverables in your service contract, you
may also be able to connect to global notes conferences using WIS.
Riaht to use new versions
Compaq Bronze Support agreement authorizes you to use new versions of properly.;
licensed software. -
Updates and Distribution
To meet this need, Compaq offers Software Update Distribution, which is a subscription
service that provides customers with new versions of binaries and documentation.
Updates are distributed in two ways:
1. For individual products, as product updates are made available, software binaries
are distributed on selected media and/or documentation is distributed in hardcopy
format and/or on-line via CD-ROM.
2. For product consolidations, on a fixed schedule, software binaries and/or on-line
documentation are made available by platform pairs and other groups as follows:
• Open VMS VAX & Alpha
• ULTRIX VAX and ULTRIX RISC
• Digital Unix
• Product Family
• Third Party
Software Engineering Change Orders (ECOs) are available and grouped by the
following platform pairs:
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• Open VMS VAX &Alpha r 4 f
• ULTRIX VAX and ULTRIX RISC
• Digital Unix
• Product Family
• Third Party
Offer Includes:
There is no single minimum deliverable for Software Update Distribution. The customer
is simply required to purchase at least one of the following available options.
Based on the options selected by the customer, Compaq will provide the following:
• Software binaries on various media types,
• Updated software documentation.
• Consolidated software ECOs on a fixed schedule.
• Software and/or on-line documentation consolidated by platform or other product
families, and distributed at regular intervals.
1999-152
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Vendor Qualftsdons '
Compaq is well positioned to meet the qualification requirements of the City of San
Bernardino as reflected below:
• As the manufacturer and primary service provider for the products to be supported,
Compaq Customer services is highly qualified to provide these proposed,services.
• Compaq will provide service to the City of San Bernardino out of it's Rancho
Cucamonga office. This office is about 40 miles from the City of San Bernardino. The
assigned engineer to your account is Don Dietz who works out of his home in San
Bernardino. His backup is Mark Brewster. This engineers will be backed up with the
other 7 engineers in the Rancho Cucamonga office.
• Sento Consulting has provided all of the hardware and managed the network
installation for the City of San Bernardino. Sento has also managed all of the City's '
service requirements since the beginning of this project.We are very aware of critical
needs of the City and will continue to provide exceptional response in resolving any
issues.
1999-152
REFERENCE ACCOUNTS IN CALIFORNIA
San Diego Police Department
Kevin Caperton
619-531-2926
North County Dispatch
Susan Wysong
619-756-3006
City of Burbank Police Dept
Janne Turner
818-953-8649
Oceanside Police Department
John Clark
760-966-4923
Anaheim Police Department
Julie Londsdale
714-254-1798
City of Carlsbad Police Department
Maria Kuhlman
760-931-2166