HomeMy WebLinkAbout19- Police Department CITY OF$AN BERNARDINO - REQUEST FOR COUNCIL ACTION
From: Assistant Chief Wayne Harp Subject: Resolution of the City of San
Bernardino awarding a service agreement and
an annual purchase order in an amount not to
Dept: Police Department exceed$37,000 to the Wackenhut Corporation
for service desk services within the Dispatch
Date: March 13,2000 Division.
Meeting Date:April 3,2000 ORRA r,"> L
Synopsis of Previous Council Action
07/21/97 Adopted Resolution #97-234 ratifying the City's General Fund Budget for FY
97/98,which included provisions of the Police Department's proposed budget
reduction package. This package included outsourcing the Service Desk function in
the Dispatch Division.
09/17/97 Adopted Resolution #97-286 authorizing the Police Department to contract with the
Wackenhut Corporation to provide document scanning/imaging services and clerical
support services in the Records Bureau and service desk services in Police Dispatch,
pursuant to Bid #Q98-047.
07/06/98 Adopted Resolution #98-197 authorizing the Police Department to extend the
contract and annual purchase orders with the Wackenhut Corporation for clerical
support services within Police Dispatch and Records Bureau until June 30, 1999.
Recommended Motion:
1. Adopt Resolution. /
WAYNE HbRP,ASSIS ANT CHIEF OF POLICE
Contact person: Captain Mike Billdt Phone: 384-5608
Supporting data attached: Yes Ward:All
FUNDING REQUIREMENTS: Amount: $37,000 (Total)
Source:
123-572-5505 (Citizen's Option For Public Safety 1999) - $26,393
123.555-5505 (Local Law Enforcement Block Grant 1997) - $10,607
Council Notes: Tin4ce
qldabo
Agenda Item No.1_
CITY OF SAN BERNARDINO — REQUEST FOR COUNCIL ACTION
STAFF REPORT
SUBJECT:
Resolution of the City of San Bernardino awarding a service agreement and an annual purchase
order in an amount not to exceed $37,000 to the Wackenhut Corporation for service desk services
within the Dispatch Center.
BACKGROUND:
In 1997,the Mayor and Common Council approved a Budget Reduction proposal from the Police
Department to outsource the service desk function 16 hours per day which resulted in the
elimination of three Dispatcher I/II positions via attrition.
On September 17, 1997, Resolution #97-286 was adopted authorizing the Police Department to
contract with the Wackenhut Corporation to provide document scanning/imaging services and
clerical support services in the Records Bureau and service desk services in Police Dispatch,
pursuant to Bid #Q98-047. On July 6, 1998,Resolution #98-197 was adopted authorizing the Police
Department to extend the contract and annual purchase orders with the Wackenhut Corporation for
clerical support within Police Dispatch and Records Bureau until June 30, 1999.
After almost two years of evaluating this program, it has become clear that the use of Wackenhut
service desk positions is not working. We have found that contract employees did not exhibit the
skill level necessary to perform basic duties accurately or quickly. In addition, full-time dispatchers
can provide a full range of duties and work other duty stations within the Dispatch Center. The
Police executive staff approved a proposal to restore the Dispatcher I/II positions previously
eliminated and to fund the three positions with police grant funds from the FY 1999/00 Local Law
Enforcement Block Grant (LLEBG). On November 1, 1999, the Mayor and Common Council
approved Resolution #1999-275 authorizing the Police Department to obligate and expend a
portion of the FY 1999/00 LLEBG grant funds on three additional Dispatcher I/II positions.
In FY 1999/00, the service desk contract with Wackenhut was continued on a month-to-month
basis to allow time to recruit, test, hire and train dispatchers to fill the new grant positions. The
Department has been unable to fill the new positions thus far because of a lack of qualified
applicants. This unexpected delay will cause the Department to continue to use the one remaining
Wackenhut employee through the end of the fiscal year to maintain adequate staffing in the
Dispatch Center. The total estimated cost for service desk coverage for FY 1999/00 is
approximately$37,000.
Prior to renewing continuing contracts with the Wackenhut Corporation for FY 1999/00, the
Department checked with allied law enforcement agencies, attempting to locate other contractual
staffing services. Other staffing agencies were found to be deficient in one or more of the following
critical performance measures:
• They lacked employees with the necessary training, skill level and expertise to perform
specialized tasks,
• They have significant employee turnover, which negatively affects productivity and increases
training costs, or most importantly,
• They do not guarantee or cannot provide trained employees to backfill vacancies, which
necessitates using City employees on overtime.
" The Wackenhut Corporation is considered a preferred vendor; therefore, the Police
Department requests an exemption to the competitive bid requirement pursuant to Section
3.04.01(B)(3) of the San Bernardino Municipal Code. The Police Department recommends
awarding a contract and annual purchase order to Wackenhut Corporation based on a lack
of identifiable vendors, Wackenhut's past performance record with the Police Department,
and the efficiency gained by limiting contractual services to one proven vendor.
Awarding of a contract and issuing an annual purchase order to Wackenhut Corporation will allow
the continued operation of these vital services without interruption. The service agreement and
annual purchase order is retroactive to include the period of July 1, 1999, to June 30, 2000, with the
option of two one-year extensions, from the date of July 1, 2000.
FINANCIAL IMPACT:
Funding in the amount of $37,000 for Dispatch service desk services will be derived from the
following sources.
FY 1997/98 Local Law Enforcement Block Grant $10,607
FY 1999/00 Citizen's Option For Public Safety 26.393
Total $37,000
RECOMMENDATION:
Adopt Resolution.
COPY
1 RESOLUTION NO.
2 RESOLUTION OF THE CITY OF SAN BERNARDINO AWARDING A SERVICE
3 AGREEMENT AND AN ANNUAL PURCHASE ORDER IN AN AMOUNT NOT TO
EXCEED $37,000 TO THE WACKENHUT CORPORATION FOR SERVICE DESK
4 SERVICES WITHIN THE DISPATCH DIVISION.
5 BE IT RESOLVED BY THE MAYOR AND COMMON COUNCIL OF THE
CITY OF SAN BERNARDINO AS FOLLOWS:
6
7 SECTION 1. That the Mayor and Common Council of the City of San Bernardino
8 authorize the Purchasing Manager to issue a service agreement and an annual purchase order in an
9 amount not to exceed $37,000 for dispatch support services. The service agreement and annual
10 purchase is retroactive to include the period of July 1, 1999 to June 30,2000,with the option of
11 two one-year renewals from the date of July 1,2000.
12 SECTION 2. The authorization to execute the above referenced is rescinded if it is not
13
issued within sixty (60) days of the passage of this resolution.
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27 April 3, 2000
28
1 RESOLUTION OF THE CITY OF SAN BERNARDINO AWARDING A
2 SERVICE AGREEMENT AND AN ANNUAL PURCHASE ORDER IN AN AMOUNT
NOT TO EXCEED $37,000 TO THE WACKENHUT CORPORATION FOR SERVICE
3 DESK SERVICES WITHIN THE DISPATCH DIVISION.
4
5 I HEREBY CERTIFY that the foregoing resolution was duly adopted by the Mayor and
6 Common Council of the City of San Bernardino at a meeting thereof,held on
7 the day of ,2000,by the following vote,to wit:
8 Council Members: Ayes Nayss Abstain Absent
9
10
ESTRADA _
—
LIEN
11 — —
12 MCGINNIS —
13 SCHNETZ
14 SUAREZ
15 ANDERSON
16 MCCAMMACK
17 — —
18
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20 City Clerk
21 The foregoing resolution is hereby approved this day of
22 2000.
23
24 Judith Valles,Mayor
25 City of San Bernardino
Approved as to form and
26 Legal Conte t;
James F. 'a tt
27
BY:
28
z
2000-73
1 SERVICE AGREEMENT
2 THIS AGREEMENT is entered into this 1st day of June 1, 1999, between Wackenhut
3 ("CONTRACTOR") and the CITY OF SAN BERNARDINO ("CITY)".
4 WITNESSETH:
5 A. WHEREAS, CITY has need for service desk staffing services within the
6 Dispatch Division and,
7 B. WHEREAS, CONTRACTOR is competent, experienced and able to perform
said services: and,
8
C. WHEREAS, CONTRACTOR has provided the most advantageous and best
9 responsible proposal for the providing of such services;
10 NOW THEREFORE,the parties hereto agree as follows:
11 1. CONTRACTOR shall famish service desk services within the Dispatch Division in
12
accordance with the Wackenhut Corporation's proposal submitted March 14,2000.
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14 2. Over the term of this Agreement, CONTRACTOR shall be paid for such services an
15 amount in accordance with the vendor's proposal submitted on March 14,2000.
16 3. CONTRACTOR shall provide a monthly invoice in arrears and shall be provided payment
17 within thirty (30) days therefrom. CITY retains the right to challenge all or any part of an
18 invoice.
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4. The term of this Agreement shall be one (1) year from the date first shown above and is
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21 subject to termination by either party upon thirty (30) days written notice to the other. The
22 CITY has the option of two (2) one-year renewals, from the date of July 1, 2000.
23 5. CONTRACTOR shall indemnify, defend and hold CITY, its officers, employees and agents
24 harmless from any claim, demand, liability, suit, judgment or expense (including, without
25 limitation, reasonable costs of defense) arising out of or related to CONTRACTOR's
26 performance of this agreement, except that such duty to indemnify, defend and hold
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2000-73
1 harmless shall not apply where injury to person or property is caused by CITY's willful
2 misconduct or sole The costs, salary and expenses of the City Attorney and members of his
3 office in enforcing this Agreement on behalf of the City shall be considered as "attorney's
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fees" for the purposes of this paragraph.
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6 6. While not restricting or limiting the foregoing, during the term of this Agreement,
7 CONTRACTOR shall maintain in effect policies of comprehensive public, general, and
8 automobile liability insurance, in the amount of $1,000,000 combined single limit, and
9 statutory worker's compensation coverage, and shall file copies of said policies with the
10 CITY's Risk Manager prior to undertaking any work under this Agreement. The policies
11 shall name the CITY as an additional insured and shall provide for ten (10) day notification
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13 to the CITY if said policies are terminated of materially altered.
14 7. CONTRACTOR shall perform work tasks as directed by the San Bernardino Police
15 Department, but for all intents and purposes, CONTRACTOR shall be an independent
16 contractor and not an agent or employee of the CITY.
17 8. In the performance of this Agreement and in the hiring and recruitment of employees,
18 CONTRACTOR shall not discriminate on the basis of race, creed, color, religion, sex,
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physical handicap, ethnic background or country of origin.
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21 9. Any notice to be given pursuant to this Agreement shall be deposited with the United States
22 Postal Service,postage prepaid and addressed as follows:
23 TO THE CITY: (Name)
24 City of San Bernardino Department
25 300 North 'D' Street
26
San Bernardino CA 92418
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2000-73
1 TO THE CONTRACTOR
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Nothing in this paragraph shall be construed to prevent the giving of notice by
5 personal service.
6 IN WITNESS WHEREOF, the parties hereto have executed this Agreement on the
7 day and date first above shown.
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9 Date: by:
Business Name
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11 Signature
12
13 F SAN BERNARDO
14 Date: OH DG aO by.
15 David Batson
Purchasing Manager
16 City of San Bernardino
17 ATTEST:
18 " G aA k
19 R achel Clark, City Cl ky
20 gApproved as to form
21 and legal content:
James F. P nman
City Att e
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By:
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2000-73
V` SECURITY SYSTCMS ANO SERVICES TnRCUGi-IOUT THE WORL-C
The Wackenhut Corporation
1533 Spruce St. , Ste. 310
March i 4, 2000 Riverside 92507
(909)341-3000
cax. 1909)34!-3Q0
Captain Mike Bilidt
City of San Bernardino Police Department
Subject: Proposal for Dispatch Service Desk - Retroactive from July 1, 1999
to Junc 30, 2000.
The Wackenhut Corporation's proposal to provide services for the City of
San Bernardino Police Departmcnt's Dispatch Service Desk includes straight
time, and overtime. The billing rate for these services is listed below.
Billing Rate I Overtime/Holiday I Based uu 40 hpw
( Annual f
$14.23 $19.92 1 $37000.00
If services are renewed after June 30, 2000, both parties will approve annual
increases of 3% to 5% for continued services. The annual increase will
commence on July l" of each year of the renewal.
Sin el y,
Robcrc DeBarr
Area Manager
RBD:bd
Pmfessionalism With Inlegrily,