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Home My WebLink About24-Parks and Recreation CITY OF SAN BERNARDINO - REQUEST FOR COUNCIL AQ.~IP \ N A L From: Kevin Hawkins, Director Subject: RESOLUTION OF THE MAYOR AND COMMON COUNCIL OF THE CITY OF SAN BERNARDINO AUTHORIZING THE CITY MANAGER TO EXECUTE AMENDMENT NO. 18 TO THE AGREEMENT BETWEEN THE CITY AND CASA RAMONA, INC TO OPERATE A DROP-IN CENTER LOCATED AT 1524 WEST 7TH STREET, SAN BERNARDINO, CALIFORNIA FOR AN ADDITIONAL YEAR AND RATIFYING ALL ACTION TAKEN BETWEEN JULY 1, 2008 AND THE DATE THAT THIS RESOULUTION IS ADOPTED. MICC Meeting Date: September 2, 2008 Dept: Parks, Recreation and Community Services Dept. Date: August 13, 2008 Synopsis of Previous Council Action: June 7, 2005 - Mayor and Common Council adopted Resolution No. 2005-166, authorizing execution of Amendment No.J5 to the Agreement with Casa Ramona, Inc. to operate a Drop-in Center for FY 2005-06. June 5, 2006 - Mayor and Common Council adopted Resolution No. 2006-164, authorizing execution of Amendment No. 16 to the Agreement with Casa Ramona, Inc. to operate a Drop-in Center for FY 2006-07 August 6, 2007 - Mayor and Common Council adopted Resolution No. 2007-320, authorizing execution of Amendment No. 17 to the Agreement with Casa Ramona, Inc. to operate a Drop-in Center for FY 2007-08. Recommended Motion: Adopt Resolution. Signature Contact person: Kevin Hawkins Phone: 384-5030 Supporting data attached: SlBffR"""" R"", & ^er~m..nt Ward: FUNDING REQUIREMENTS: Amount: $50,800 Source: (Acct. No.) 001-381-5505 (Acct Description) Parle}9 Rec PrnfP:<il/Cnnm.chud ~iCl'S. Finance: Council Notes: ~t? ~t?cf'-.3 ~4. Agenda Item No. 1.. 4 /1'2 -IJB CITY OF SAN BERNARDINO - REQUEST FOR COUNCIL ACTION Staff Report Subiect: Resolution of the Mayor and Common Council of the City of San Bernardino authorizing the City Manager to execute Amendment No. 18 to the Agreement between the City and Casa Ramona, Inc to operate a drop-in center located at 1524 West 7th Street, San Bernardino, California for an additional year and ratifying all action taken between July 1, 2008 and the approval of the resolution. Baclmround: The Parks, Recreation and Community Services Department has contracted with Casa Ramona, Inc. for operation of Ramona Drop-In Center since September 1, 1983. The center offers information and referral services on a variety of citizen needs, as well as assistance in completing forms and making applications for various services and social programs. Other services are provided to the poor, elderly, homeless, unemployed, non-English speaking, new arrivals, and crime victims. City residents are aided directly and non-city residents are referred to appropriate agencies. The Hispanic community continues to grow in San Bernardino and these services benefit a large number of our citizens in much-needed social services. The proposed services include assisting clients with a variety of forms, employment and legal referrals, holiday assistance to needy families and public information/updates. Also included are referrals for daily needs (Le. housing, food, clothing and etc.); community meetings, social security assistance, translation services, letter preparation and citizenship information. The complete Casa Ramona proposal of services with a proposed budget of $50,783 is attached to Amendment No. 18 (Attachment I). Staff negotiated these services with Casa Ramona's Project Director, Lourdes Collazo. If the City were to provide these services, it would cost an estimated $133,017 to fund a center manager, two administrative clerks, lease fees and supplies. Financial Impact: The Ramona Drop-In Center contract cost has remained the same since the 1990-91 FY with no increase in compensation. The FY 2008/09 budget for the Parks, Recreation and Community Services Administration Division includes $50,800 in account no. 001-381-5505 for this item. Recommendation: Adopt Resolution. c o .~. '-" 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 RESOLUTION NO. tory RESOLUTION OF THE MAYOR AND COMMON COUNCIL OF THE CITY OF SAN BERNARDINO AUTHORIZING THE CITY MANAGER TO EXECUTE AMENDMENT NO. 18 TO THE AGREEMENT BETWEEN THE CITY AND CASA RAMONA, INC. RELATING TO THE OPERATION OF A DROP-IN CENTER LOCATED AT 1524 WEST 7TH STREET, SAN BERNARDINO, CALIFORNIA, TO EXTEND THE TERM OF THE AGREEMENT FOR AN ADDITIONAL ONE YEAR PERIOD AND RATIFYING ALL ACTION TAKEN BETWEEN JULY 1,2008 AND THE APPROVAL OF THE RESOLUTION. BE IT RESOLVED BY THE MAYOR AND COMMON COUNCIL OF THE CITY OF SAN BERNARDINO AS FOLLOWS: SECTION 1. The City Manger is hereby authorized and directed to execute on behalf of said City Amendment No. 18 to the Agreement with Casa Ramona, Inc. relating to the operation of a drop-in center located at 1524 West 7'h Street, San Bernardino, California, to extend the term of the Agreement for an additional one year period and ratifYing all action taken between July I, 2008 and the execution of the resolution. Amendment No. 18 is attached hereto, marked Exhibit I, and incorporated herein by reference as fully as though set forth at length. All other terms and conditions of the Agreement shall remain in full force and effect. SECTION 2. The Agreement authorized by this resolution shall not take effect until fully signed and executed by both parties. Neither party shall be obligated hereunder unless and until the agreement is fully executed and no oral agreement relating thereto shall be implied or authorized. SECTION 3. The implementation date of Amendment No. 18 to the Agreement with Casa Ramona is July I, 2008; therefore, any action taken between July I, 2008 and the date that this Resolution is adopted is hereby ratified. SECTION 4. The authorization granted hereunder shall expire and be void and have no further effect if both parties do not execute the agreement within sixty (60) days following the effective date of the resolution. #~{ 'l-d .oR c o o 1 2 3 4 5 6 7 8 9 10 11 12 13 14 A RESOLUTION OF THE MAYOR AND COMMON COUNCIL OF THE CITY OF SAN BERNARDINO AUTHORIZING THE CITY MANAGER TO EXECUTE AMENDMENT NO. 18 TO THE AGREEMENT BETWEEN THE CITY AND CASA RAMONA, INC. RELATING TO THE OPERATION OF A DROP-IN CENTER LOCATED AT 1524 WEST 7TI1 STREET, SAN BERNARDINO, CALIFORNIA, TO EXTEND THE TERM OF THE AGREEMENT FOR AN ADDITIONAL ONE YEAR PERIOD AND RATIFYING ALL ACTION TAKEN BETWEEN JULY 1, 2008 AND THE DATE THAT TIDS RESOLUTION IS ADOPTED. I HEREBY CERTIFY that the foregoing resolution was duly adopted by the Mayor and Common Council of the City of San Bernardino at a meeting thereof, held on the day of , 2008 by the following vote, to wit: AYES NAYS ABSTAIN ABSENT COUNCIL MEMBERS ESTRADA BAXTER BRINKER DERRY 15 KELLEY 16 JOHNSON 17 MCCAMMACK 18 19 20 21 22 23 24 25 26 27 28 Rachel G. Clark, City Clerk ,2008. The foregoing resolution is hereby approved this day of Patrick J Morris, Mayor City of San Bernardino Approved as to form: c o o Exhibit 1 AMENDMENT NO. 18 AGREEMENT (Drop-In Center) This Amendment to Agreement is entered into this day of 2008, by and between the CITY OF SAN BERNARDINO and CASA RAMONA, INC., relating to the operation ofa Drop-In Center at 1524 West 7th Street, San Bernardino, California. I. That certain Agreement between the parties dated September I, 1990 is hereby amended to extend the term of this contract for an additional one year period as follows: "...commencing July 1,2008 and expiring June 30, 2009..." 2. Exhibit I referenced in 2(b) is replaced with the attached Attachment I. 3. All other terms and conditions of the Agreement described shall remain in full force and effect. IN WITNESS WHEREOF, the parties have executed this instrument upon the date first herein above appearing. ATTEST: CITY OF SAN BERNARDINO By Rachel Clark, City Clerk By Fred Wilson, City Manager CASA RAMONA, INC. By Title Approved as to form: f~ c c c ~ . Attachment 1 CASA RAMONA, INC. .' 1524 Will 7th Strwl San Bemarlllno, CA 92411 Telephone 9091889-0011 Casa Ramona Drop In Center provides a wide range of services to residents of: San Bernardino, Colton, Rialto, Fontana, Bloomington, Redlands, and other Cities. Outlined below are the specific services and programs which the center proposes to provide during the Fiscal Year 2008-2009. Additional infonnation is provided on accompanying pages; approximate schedule of the delivery of these services, and the implementation of program is also included. We provide Services to those with the greatest need, the Poor, Elderly, Homeless, Unemployed, Children Families, Non-English Speaking, New Arrivals, and Crime Victims. No one is turned away. San Bernardino Latino Community continues to grow, as does the need for Bilingual Services. c OMBUDSMAN SERVIC~S1CLIENT ADVOCACY Casa Ramona has, provided bilingual social services to the community with the assistance of the city, we offer a wide range of services close to home, and we assist a large number of city residents who lack the confidence, social or language skills. The drop in center is the only entry by which many thousands of city residents can confidentially seek information on issues regarding city services, public health, employment, education, housing, etc. The drop in center functions as a primary entry point for many city residents seeking information and guidance. Many people are not well informed, fearful, or skeptical about going directly to government offices for assistance. c The drop in center staff acts in the role of ombudsman. We do not make policy decisions we only report and recommend to our supervisor the type of assistance we should render. o c COMMUNITY EDUCATION With the fast growth of the city, and in particular the Hispanic community, the need to provide bilingual services has intensified. We recognize that the needs of the new arrivals to San Bernardino increase every day. Casa Ramona continues to strive to build a new reinforced community center. The new facility will enable us to provide a greater level of services to the community. We are still in the planning stages of our plan. c Casa Ramona. inc. open a charter school called, casa Ramona academy for technology, community and education, on august 27, 2007, kindergarten thru 12th grade. Casa Ramona opened this charter school to address the needs of many children who have found it difficult to perfonning the regular schools. We started the charter school with 367 students, at the present we have 310, we are looking to have next year 375 students. Due to our new charter school, the drop in center received numerous phone calls, and walk-ins, asking infonnation in regards the academy. We assist them as much as we can. c c ~~ SERYIC~ The casa Ramona Drop In Center continues to work with the San Bernardino county department of public services. County welfare, and the social security, continues to refer large number of their monolingual Hispanic clients to us. FILLING OUT FORMS AND TRANSLATIONS One of the most important functions of the drop in center is to provide assistance to the Spanish speaking with: c 1.) Explaining and completing a variety of government forms. 2.) Translations of official documents, and official correspondence. 3.) Typing letter 4.) Referrals to specific agencies or services providers. These services win continue to be provided Monday thro Friday, from 9:00 a.m. to 11 :30 a.m. and from 1 :30 p.m. to 4:00 p.m. EMPLOYMENT SERVICES Throughout the year we assist clients with finding jobs and applying for employPlent. We network with city, county, and federal agencies, and private corporations, and act as a clearinghouse and refeml services. We prescribe certain telephone and personal interview techniques to our clients after assisting with job applications ifnecessary, we often bring job seekers together with prospective employers. c c LEGAL SERVICES Since 1984, the drop in center has provided free legal services to all the needed assistance with legal problems, although, over the years things have changed. We do not assist in filling out legal forms; we do not have a paralegal in C?ur center, due to lack of funds. We consult a paralegal on matters our clients need assistance with; if the problem requires more experience assistance, we refer the client to the proper agency. Several hundred people are assisted every month. o As we mentioned before, the department of justice has changed the way they handle the citizenship program. They no longer contract with community- based 0l'gllni7J1tions to do the test; consequently our participation has become more of an educational, and infonnation role. We will continue to work with other community based groups in keeping the community. infonned about the changes in the citizenship regulations, dates and locations of testing sites. Besides citizenship, we have a numerous amount of people asking infonnation on where and who fill out immigration forms. PUBLIC INFORMATION Everyday the community grows more and more; we continue our relationship with the Hispanic radio stations in the area. We anticipate doing more community education on the services provides by the city and the park and recreation department There are a variety of publications that are brought to casa Ramona for distribution to the general public. c c We received from different offices, and organizations, job announcements, bulletins, news papers, voter, education, pamphlets, flyers, and hand books, etc. we will continue to distribute these materials at our own events as well as those events that we participate. Many times we have to translate, or answer questions about the infonnation for the people. CASA RAMONA PROVIDES 1HE FOLLOWING SERVICES TO SAN BERNARDINO RESIDENTS 1.) Assistance with forms and doeuments includiDI!: o . Accident reports . Casa Ramona academy forms . Census forms . Citizenship applications infonnation . Citizenship classes infonnation . Citizenship test information . Change of address . Child care applications . Child support questionnaire . Credit card applications . Disability applications . Food stamps applications . Job applications . Medical applications . Monthly income reports . Social security applications . Social security predetennination . School registrations . Transfer of title (DMV) . Utility assistance program (HEAP) . Welfare applications o ~. . .0 c 2.) EIDDlovment: . Referrals to agencies where there are job openings. . Job counseling . Typing applications . Special youth employment training 3.) Lel!al services: . Referrals to legal aide . Consumer protection counseling and referral. . Crime victim counseling, referral and assistance. 4.) Soeeial holiday pr'Ollrams: o . Thanks giving food basket . Christmas food baskets . Christmas dinner . Food gift certificates S.) Public informatioD: . Distribution of consumer information . Updating information on other social service providers and locations . Community meetings on important issues affecting the community 6.) Referrals: . Including but not limited to: housing, food, clothing, and utility assistance, etc. c c o o " 7.) Translations: . We assist all who need to have documents translated, many do not know how to read, and we read and ttanslate documents as needed, 8.) Letter oreoaration: . We type much different type ofletters and documents for our clients, We also help people with preparation of letters and documents. 9.) Citizenshio information: . We provide information on locations of testing sites, Mexican consulate's office congressional offices, federal buildings, and general information on qualifications for citizenship, c CASA RAMONA, INC. DROP IN CENTER BUDGET PROPOSAL FISCAL YEAR 2008-2009 FUNDING SOURCE: CITY OF SAN BERNARDINO BUDGWTEM ~ 0 SALARIES AND BENEFITS $ 41,000.00 SPACE LEASE 6,366.00 PRINTING 400.00 OFFICE SUPPLIES 350.00 OFFICE EQUIPMENT 400.00 PROFESSIONAL FEES 400.00 TRA VEUCONFERENCE 400.00 TELEPHONE 967.00 SECURITY 500.00 o TOTAL $50,783.00 c o c Exhibit 1 AMENDMENT NO. 18 AGREEMENT (Drop- In Center) This Amendment to Agreement is entered into this day of , 2008, by and between the CITY OF SAN BERNARDINO and CASA RAMONA, INC., relating to the operation ofa Drop-In Center at 1524 West 7th Street, San Bernardino, California. I. That certain Agreement between the parties dated September I, 1990 is hereby amended to extend the term of this contract for an additional one year period as follows: "...commencing July 1,2008 and expiring June 30, 2009..." 2. Exhibit 1 referenced in 2(b) is replaced with the attached Attachment I. 3. All other terms and conditions of the Agreement described shall remain in full force and effect. IN WITNESS WHEREOF, the parties have executed this instrument upon the date first herein above appearing. ATTEST: CITY OF SAN BERNARDINO By Rachel Clark, City Clerk By Fred Wilson, City Manager CASA RAMONA, INC. By Title Approved as to form: c o o Attachment 1 CASA RAMONA, INC. 1524 WeIl71h Streit San BemMIno, CA 92411 Telephone 908/888-0011 Casa Ramona Drop In Center provides a wide range of services to residents of: San Bernardino, Colton, Rialto, Fontana, Bloomington, Redlands, and other Cities. Outlined below are the specific services and programs which the center proposes to provide during the Fiscal Year 2008-2009. Additional infonnation is provided on accompanying pages; approximate schedule of the delivery of these services, and the implementation of program is also included. We provide Services to those with the greatest need, the Poor, Elderly, Homeless, Unemployed, Children Families, Non-English Speaking, New Arrivals, and Crime Victims. No one is turned away. San Bernardino Latino Community continues to grow, as does the need for Bilingual Services, c OMBUDSMAN SERVICES/CLIENT ADVOCACY Casa Ramona has, provided bilingual social services to the community with the assistance of the city, we offer a wide range of services close to home, and we assist a large number of city residents who lack the confidence, social or language skills. The drop in center is the only entry by which many thousands of city residents can confidentially seek infonnation on issues regarding city services, public health, employment, education, housing, etc. The drop in center functions as a primary entry point for many city residents seeking infonnation and guidance. Many people are not well informed, fearful, or skeptical about going directly to government offices for assistance. o The drop in center staff acts in the role of ombudsman. We do not make policy decisions we only report and recommend to our supervisor the type of assistance we should render. o "" . .' c COMMUNITY EDUCATION With the fast growth of the city, and in particular the Hispanic community, the need to provide bilingual services has intensified. We recognize that the needs of the new arrivals to San Bernardino increase every day. Casa Ramona continues to strive to build a new reinforced community center. The new facility will enable us to provide a greater level of services to the community. We are still in the planning stages of our plan. o Casa Ramona, inc. open a charter school called, casa Ramona academy for technology, community and education, on august 27, 2007, kindergarten thru 12th grade. Casa Ramona opened this charter school to address the needs of many children who have found it difficuit to performing the regular schools. We started the charter school with 367 students, at the present we have 310, we are looking to have next year 375 students. Due to our new charter school, the drop in center received numerous phone calls, and walk-ins, asking infonnation in regards the academy. We assist them as much as we can. c c DIRECf SERVICE~ The casa Ramona ProP In Center continues to work with the San Bernardino county department of public services. County welfare. and the social security, continues to refer large number of their monolingual Hispanic clients to us. F;lLLING OUT FORMS AND TRANSLATIONS One of the most important functions of the drop in center is to provide assistance to the Spanish speaking with: c 1.) Explaining and completing a variety of government fonns. 2.) Translations of official documents. and official correspondence. 3.) Typing letter 4.) Referrals to specific agencies or services providers. These services will continue to be provided Monday thru Friday. from 9:00 a.m. to 11 :30 a.m. and from 1 :30 p.m. to 4:00 p.m. EMPLOYMENT SERVICES Throughout the year we assist clients with finding jobs and applying for emplo~ent. We network with city. county, and federal agencies. and private corporations, and act as a clearinghouse and referral services. We prescribe certain telephone and personal interView techniques to our clients after assisting with job applications if necessary. we often bringjob seekers together with prospective employers. o c LEGAL SERVICES Since 1984, the drop in center has provided free legal services to all the needed assistance with legal problems, although, over the years things have changed. We do not assist in filling out legal forms; we do not have a paralegal in our center, due to lack offunds. We consult a paralegal on matters our clients need assistance with; if the problem requires more experience assistance, we refer the client to the proper agency. Several hundred people are assisted every month. o As we mentioned before, the department of justice has changed the way they handle the citizenship program. They no longer contract with community- based organizations to do the test; consequently our participation has become more of an educational, and information role. We will continue to work with other community based groups in keeping the community . informed about the changes in the citizenship regulations, dates and locations of testing sites. Besides citizenship, we have a numerous amoWlt of people asking information on where and who fill out immigration forms. PUBLIC INFORMATION Everyday the community grows more and more; we continue our relationship with the Hispanic radio stations in the area. We anticipate doing more community education on the services provides by the city and the park and recreation department. There are a variety of publications that are brought to casa Ramona for distribution to the general public. c c We received from different offices, and organizations, job announcements, bulletins, news papers, voter, education, pamphlets, flyers, and hand books, etc. we will continue to distribute these materials at our own events as well as those events that we participate. Many times we have to translate, or answer questions about the information for the people. CASA RAMONA PROVIDES THE FOLLOWING SERVICES TO SAN BERNARDINO RESIDENTS I.) Assistance with forms .nd doeumellts IllcludiDl!: o . Accident reports . Casa Ramona academy forms . Census forms . Citizenship applications information . Citizenship classes information . Citizenship test information . Change of address . Child care applications . Child support questionnaire . Credit card applications . Disability applications . Food stamps applications . Job applications . Medical applications . Monthly income reports . Social security applications . Social security predetermination . School registrations . Transfer of title (DMV) . Utility assistance program (HEAP) . Welfare applications c c 2.) EmDlovment: . Referrals to agencies where there are job openings. . Job counseling . Typing applications . Special youth employment training 3.) J.etlal services: . Referrals to legal aide . Consumer protection counseling and referral. . Crime victim counseling, referral and assistance. 4.) Soeeial holidav Dl'OI!rams: c . Thanks giving food basket . Christmas food baskets . Christmas dinner . Food gift certificates S.) Public i.formation: . Distribution of consumer information . Updating infonnation on other social service providers and locations . Community meetings on important issues affecting the community 6.) Referrals: .. Including but not limited to: housing, food, clothing, and utility assistance, etc. c c o o " 7.) TraDslations: . We assist all who need to have documents translated, many do not know how to read, and we read and translate documents as needed. 8.) Letter DreoaradoB: . We type much different type ofletters Iind documents for our clients, We also help people with preparation of letters and documents, 9.) CitizeashiD iaformatioB: . We provide information on locations of testing sites, Mexican consulate's office congressional offices, federal buildings, and general information on qualifications for citizenship, er , .' .' c CASA RAMONA, INC. DROP IN CENTER BUDGET PROPOSAL FISCAL YEAR 2008-2009 FUNDING SOURCE: CITY OF SAN BERNARDINO I ~ ~ 0 I , SALARIES AND BENEFITS $ 41,000.00 I I SPACE LEASE 6,366.00 I i . PRINTING 400.00 OFFICE SUPPLIES 350.00 OFFICE EQUIPMENT 400.00 PROFESSIONAL FEES 400.00 TRA VELlCONFERENCE 400.00 TELEPHONE 967.00 . SECURTIY 500.00 o TOTAL $50,783.00 c o o II f7L<-r~J-t>~ k-.. .~ 1'Z.1~ ~"4 ~o ~ ;J.L>~ "'.......~rz.v "'" fI/1D!O) 1 RESOLUTION NO. 90':'222 2 RESOLUTION OF THE CITY OF SAN BERNARDINO AUTHORIZING 3 THE DIRECTOR OF PARKS, RECREATION AND COMMUNITY SERVICES DEPARTMENT TO EXECUTE AN AGREEMENT BETWEEN THE CITY AND CASA 4 RAMONA, INC. TO PROVIDE FOR THE OPERATION OF A DROP-IN CENTER LOCATED AT 1524 WEST 7TH STREET, SAN BERNARDINO, CALIFORNIA. 5 BE IT RESOLVED BY THE MAYOR AND COMMON COUNCIL OF THE 6 CITY OF SAN BERNARDINO AS FOLLOWS: 7 SECTION 1. The Director of Parks, Recreation and 8 Community Services Department of the city of San Bernardino 9 is hereby authorized and directed to execute on behalf of 10 said City an agreement with Casa Ramona, Inc. to provide for 11 the operation of a drop-in center located at 1524 West 7th 12 Street, San Bernardino, California, a copy of which is 13 attached hereto, marked Exhibit "A" and incorporated herein 14 by reference as fully as though set forth at length. 15 . SECTION 2. The agreement authorized by. this 16 resolution shall not take effect until fully signed and 17 "executed by both parties. Neither party shall . be obligated 18 hereunder unless and until the agreement is fully executed 19 and no oral agreement relating thereto shall be implied or 20 authorized. 21 SECTION 3. The authorization granted hereunder shall 22 expire and be void and of no further effect if the agreement 23 is not executed by both parties and returned to the office of 24 the City Clerk within 60 days following effective date of the 25 resolution. 26 27 28 June 5, 1990 C 1 2 3 4 5 6 7 8 9 10 11 12 13 C 14 15 16 17 18 19 20 21 22 23 24 25 26 0 27 28 RE: RESOWTION OF THE CITY OF SAN BERNARDINO AUTHORIZING THE EXECUTION OF AN AGREEMENT WITH CASA RAMONA, INC. TO PROVIDE FOR THE OPERATION OF A DROP-IN CENTER LOCATED AT 1524 WEST 7TH STREET, SAN BERNARDINO, CALIFORNIA. I HEREBY CERTIFY that the foregoing resolution was duly adopted by the Mayor and Common Council of the city of San Bernardino at meeting thereof, held on reaulrlr the J 8th day of 1990 by the following ,-lunA , vote, to wit: COUNCIL MEMBERS: ~ NAYS ABSTAIN ESTRADA x REILLY ..x....- FLORES ..x....- MAUDSLEY ..L...:.... MINOR -X-- POPE-WDLAM MILLER -X-- ..lL.- I~~; ;..l--","':--:<" . .,,:'. .P'. J ,/. ,_~ city Clerk -, '~<?}:,,"; The foregoing resolution is hereby approved this day of , 1990. -"" 3une W." R, Holcomb,. Mayor city of San Bernardino Approved as to form and legal content: James F. Penman City Attorney " B : Jd: /1 ~"-, /~~'- " .,: /,:,.--.t::,.--, ./ /: June" 5, 1990 -2- c o o 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 AGREEMENT (Drop-In center) THIS AGREEMENT is made and entered into this .- . ~i , 1990, by and between the day of . "..: .1. .~ , CITY OF SAN BERNARDINO, a municipal corporation, ("city"), and, and CASA RAMONA, INC., a California nonprofit corporation, ("casa Ramona"). The parties aqree as follows: 1. Reci tals. (a) City has in the past operated a drop-in center known as the "Ramona Drop-In Center" located at 1524 West 7th Street, in San Bernardino, California, which drop-in center Cas a Ramona has operated on behalf of the City since September 1, 1983. (b) Casa Ramona has submitted to city a proposal for the continued operation of the drop-in center, which proposal is set forth in a letter received by the Director of Parks, Recreation and Community Services Department with a total proposed budqet amount of $50,783.00. Said letter and budqet are annexed hereto as Exhibit I and incorporated herein by reference. (c) city aqrees that the budqet is reasonable, and desires Casa Ramona undertake the continued that operation of the center as of ~uly 1, 1990. ~une 5, 1990 -1- c 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 c o 2. Implementation. (a) The parties hereto agree that, effective July 1, 1990, Cas a Ramona shall continue the operation of the drop-in center and provide the services specified in Exhibit I. (b) Casa Ramona agrees that it will provide all services specified in Exhibit I, and other services appropriate to the operation of a drop-in center. (c) The term of this contract shall be for twelve months, commencing July 1, 1990, and expiring June 30, 1991, subject to termination, however, by either party upon 30 days written notice, with or without cause. 3. MethodofPavment~ City agrees to pay to Casa Ramona actual costs of operation, not to exceed the sum of $50,783.00, in one payment of $4,231.00 and eleven monthly payments of $4,232.00. Monthly payments shall be made on or before the 5th day of each month. Monthly itemized expenditure reports shall include amount spent and for what purposes and quarterly reports shall be forwarded for review by the Director of Parks, Recreation and Community services Department not later than the 15th of the month after the end of each quarter. The first quarterly report shall be due on October 15, 1990 with subsequent reports on January 15, April 15, and July 15, 1991.. Quarterly reports shall be compare~ with original budget proposal. In no event shall the total amount payable under this A reement exceed the amount of June 5, 1990 -2- c c o 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 $50,783.00. Casa Ramona agrees to make its records and books available to City for inspection and audit at any ,reasonable time. Only expense incurred for and related to the operation of the drop-in center shall be paid for by the City under the terms of this Agreement. 4. Discrimination. Casa Ramona agrees that the activities of Casa Ramona funded under this Agreement and all employment offered by Casa Ramona under this Agreement shall be free of discri- mination based upon race, color, creed, age, sex or national origin. Casa Ramona shall comply with affirmative action guidelines in its employment practices. 5. Hold Harmless. Casa Ramona shall hold City, its elective and appointive boards, officers, agents and employees harmless from any liability for damage or claims for damage for personal injury, including death, as well as from claims for property damage which may arise from Casa Ramona's operations under this Agreement, whether such operations be by Casa Ramona or by any persons directly or indirectly employed by, or acting as agent for, Casa Ramona. Casa Ramona shall defend City and its elective and appointive boards, officers, agents and employees from any suits or actions at law or in equity for damages caused or alleged to have, been caused, by reason of any of the aforesaid operations. June 5, 1990 -3- c c o 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 ~ . 6. Insurance. Casa Ramona shall, prior to the commencement of the term hereof, provide city with a certificate of insurance and an additional insured endorsement evidencing a policy of public liability and property damage insurance with a company satisfactory to city, which policy shall have a combined single limit of not less than $500,000.00, and shall name city as an additional insured. The certificate shall state that Casa Ramona's insurance will be primary to any insurance coverage city may have in effect. All evidence of insurance required hereunder shall be in a form satisfactory to city and shall contain an endorsement to the effect that no change or cancellation in the terms thereof shall be effective unless at least 10 days written notice thereof has been given the city. 7. Notices. All notices herein required shall and delivered in person or sent by certified prepaid addressed as follows: be in writing mail, postage II II II II II II June 5, 1990 -4- c c o 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 1 2 As to Drop-In Center: Casa Ramona, Inc. 1524 West 7th street San Bernardino, CA 92411 As to Citv: Director Parks, Recreation and Community services Department . City of San Bernardino 547 North Sierra Way San Bernardino, CA 92401 3 4 5 6 7 8. Validi tV. The invalidity in whole or in part of any 8 9 provision of this Agreement shall not void or affect the validity of any other provision of this Agreement. 9. Assiqnment. Casa Ramona's rights under this Agreement shall not be assigned by Casa Ramona to any other person, firm, or corporation without the prior written consent of City. 10. Entire Aqreement. This Agreement represents the entire agreement between the parties hereto any amendments andlor addendums shall be made in writing between the parties and attached to the Agreement. IN WITNESS WHEREOF, the parties hereto have executed this Agreement on the day and year first above written. II II II II II II. June 5, 1990 -5- c c o 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 1 2 3 ATTEST: CITY OF SAN BERNARDINO By /Z.;, "/ ~r 1 'V Director, Parks, Recreation and Community Services Department CASA ~~lIN..C. -. . --'==: "';::-'-L. By k-:~'--::x4/~-:rou~ ~ T1' tle ,.:-:;...,;_ ,~. / i,&.. . ~ ~ /....-c;~_~<.\..~.~.u-... ~~~ -6- 4 5 6 " -,..' .', . /"/ City Clerk 7 8 9 Approved as to form and legal content: James F. Penman City Attorney ;1 /; " /It,,,,,,,,,e--,J. By: -7 ,7 7' /::" _', E_:-.~..~~.:~. , " / ./ June 5, 1990 CASA RAMONA DROP IN CENTER c May 29, 1990 Ms. Ann Ramos Director-Parks and Recreation 300 North "D" Street San Bernardino, CA 92418 Dear Ms. Ramos: Enclosed you will find our Casa Ramona Drop-In-Center Proposal for 1990-91. c Should you have any questions regarding this information, please feel free to call me. We appreciate very much the City's assistance in providing these services to the community. V~ry Sincerely, ~ V ~/ C?f~u~~<-"J ~-~ Lourdes Collazo Casa Ramona Drop-In-Center LC:ja Enclosures cc: Esther Estrada Casa Ramona Executive Director Casa Ramona Drop-In-Center File c . ~ ~ E1-tl. \6 (". I 1524 West 7thStreet, San Bernardino, CA 92411, 889-0018 or 889-0019 . _. ....... ,.... ,...................r'lI. .r'ClIlo.lrv CASA RAMONA, INC. 1524 w..t 7th Street SIn Bernardino. Ca. 112411 T.lephone 714 11811.00 11 c PRE F ACE The program coordinator of the Casa Ramona Drop-In-Center respectfully submits this outline of the program and services we intend to provide to the community and Fiscal Year 1990-91. This outline describes the activities to be conducted along with a chart that includes the time frame in which these activities are to be performed. It has been revised, and includes new information on our Community Assistance Program. The following is a detailed outline of the services to be performed by the Casa Ramona Drop-In Center staff for fiscal year 1990-91. The Casa Ramona Drop-In-Center offers the community the following services: (1). Job development information (nine (9) agencies sending information to Casa Ramona's Drop-In-Center). (2). Free Legal Services (300 cases taken in 1990-91 partial to date). Navidad En El Barrio (3,500-3,800 people were served in " c (3) . (4). (5). (6). (7) . (8). (9). (10) . C 1989). Referrals (Job-Food-Utility Assistance; 750 people assis- ted in 1989). 3-4 Seminars yearly on subjects of interest to the community (over 400 persons attended in 1989): A city sponsored Summer Lunch, Program (1,500-1,800 children received free lunch in'1989). Summer Youth Program, limited number each year. Tfanslations (1,940 people assisted in 1989). Type letters for clients (100 letters typed in 1989). Work Sentence Program (50 people on the program in 1989). E)(~ \ i> ,T "T" - AN AUF SUPPORTED AGENCY c Continued Preface: (11) . (12) . (13) . (14) . c o Informative bilingual Newsletter (11,000 in 1989). Social Security services every first (1st) Friday (65-72 people in 1989). Volunteer Tax (60 people were assisted in 1989). Assistance in filling out forms (Approximately 18,975 various types of forms filled out in 1989-90 (partial to date). I ~ . c The Casa Ramona Drop-In-Center provides San Bernardino residents with a wide range of serVLces. Outlined below are the specific services and programs which the center proposes to provide during Fiscal Year 1990-91. More detailed explanation of each program/service function is provided on accompanying pages. An approximate schedule for the delivery of these services, the implementation of programming and more about our staff and client population is also included. c We provide serVLces to those most in need: The poor, elderly, homeless, unemployed, children and families, non- english speaking, new arrivals, and crime victims. On one is turned away, though city residents are aided directly, others sometimes are referred elsewhere for assistance. Most center clients reside in the spanish speaking neigh- borhood's of the city's West and Southcentral areas, however, we see many persons at the Drop-In-Center from other areas throughout the City of San Bernardino. , o PAGE 1 c OMBUDSMAN SERVICES/CLIENT ADVOCACY o Originally, the Casa Ramona Drop-In-Center was invisioned as a "Satellite" City Hall: Offering citizens a wide range of city services "close to home", today the center has evol- ved from a generalized "Mini City Hall" into more of an office of first-and often last resort for a large number of city residents. Primarily, we now serve those who lack the confidence, social or language skills or stamina to confront public agencies or municipal departments on their own. The Drop-In-Center is thus the only entry by which many thousands of city residents can confidenly seek information or help with problem solving on issues of city services, public health, employment, education, housing and the like. Conversely, most city offices and a great many public agencies serving San Bernardino Citizens, refer persons calling or visiting them to our Drop-In-Center. Here we are asked to do case review and "work-ups", translations, aid with forms, counseling, family needs, assessments, and a variety of referrals. Many times our clients are undergoing periods of ~hysical and emotional stress. City departments and public agencies often employ our staff and facilities as "Safety Valves" to avoid confrontation, to "cool down" volatile individuals or situations. The Drop-In-Center thus functions as a primary "entry point" for many city residents seeking information. and guidance who are not informed, isolated, fearful or skeptical about local government to directly approach down- town offices for themselves. We see many persons each week both spanish speaking and english speaking only who are un- able to read or write in any language, yet are understand- ably very sensitive about "exposing" their disability to others. c PAG~ II c c Finally, the Drop-In Center staff acts 1n the role of ombudsman. We do not make policy decisions we only report and make recommendations to our supervisors. However, very often we are able to assist citizens by cutting through bureaucratic red-tape with a simple telephone call of letter. Sometimes just calm, detailed explanations of the require- ments of a specific situation. of program is all that 1S necessary to direct an individual or family past an artificial barrier to the correct information, instructions or specific services. At the Drop-In Center, we have learned to tailor our words and actions to the varied requirements of people in crisis. As professionals we are also here to explain these needs to our City Hall collegues and the personnel of other public and private agencies in San Bernardino. We are a central component in what may be viewed as a "mutual aid pact" for individuals and families in need. Our ultimate goal in serving persons and families is to fos- ter self-confidence and the highest possible degree of in- dependence, pride and good health in our clientele. Inter- estingly, many of our best volunteers who spend up to 20 or 30 hours monthly helping us to help others-were themselves once at the Drop-In Center seeking assistance. This self- help recycling within the community is one of our most no- table San Bernardino Clty "success stories." O' t'A~J:. 11 A c Casa Ramona Drop-In Center provides the following services to San Bernardino residents: (1). Assistance with forms and documents, including: -Public Assistance (Welfare) forms. -Social Security and Pension forms. -Housing applications. -Scholarship applications. -Request for grants and aid. -School documents (for children, parents). -Permits and licenses (for indigents). -Veteran's benefits eligibility. -Immigration forms. o (2). Emmp10yment: -Referrals -Counseling -Applications -Special youth employment programming. (3). Legal Services: -Referral to legal aid. -Prepartion of materials. -Consumer protection counseling and referral. / -Crime victim counseling referral. (4). Special (Holiday) Program: -Navidad En E1 Barrio (Christmas project). -Food Baskets, clothing, toys for 3,000 needy families. -Fiestas (5 de Mayo-16 de Septiembre). -Thanksgiving Turkey giveaway." o t'Al7r. III c c o Continued Page III (5). Public Information: -Newsletters -Updating client community on services, hours, staff availability, policy changes, etc. -Distributing information at other locations: Welfare offices, employment office, schools, clinics, retail centers, etc. (6). (7) . (8). (9). (10) . (11) . (12) . (13) . (14J. -Referrals. -Seminars. -Social Security. -Summer Youth Programs. -Summer School - age children Lunch Progam. -Translations. -Letter preparation. -Volunteer Tax Assistance. -Supervise Work Sentence/Community Service Program. l'AGt; l11-A c Direct Service: c The Casa Ramona Drop-In Center now works in conjunction with the County Department of Public Social Services. County Welfare now refers a large number of their monolingual Hispanic clients to us. We have experienced increasing numbers of center clients requesting assistance with forms, documentation and explanations of the requirements they must meet. We believe that this is due to the following: (A). More people are learning about the services of the Casa Ramona Drop-In Center. (B). The needs of the local client population have grown while the available services have not kept pace., (C). The lives of all persons in our society become increa- singly complex each day; but ~or the poor, non-english speaking or elderly these complexities boom larger and more overpowering than ever. o PAGE IV ~ . c Direct Service: FILLING OUT FORMS One of the most important functions of the Casa Ramona Drop-In Center is to provide assistance to the Spanish speaking with: (A). Explaining and completing a variety of forms. (B). Translation of documents, instructions, official correspondence, etc. (C). Typing letters for our clients (in reference to the above). (D). Referrals to specific agencies or service providers~ <:) These services will continue to be provided on Mondays, Wednesday and Fridays form 12:00 pm. to 5:00 pm. { o PAGE V c EMPLOYMENT SERVICES Throughout the year we assist clients with finding jobs and applying for employment. We network with other agencies and act as a clearing-house and referral. We prescribe certain telephone and personal interview techniques to our clientele, often assisting with job applications if nec~ssary. We often bring job seekers together with prospective employers, we keep a file on all jobs that become available through the Southern California region. Special attention is provided to older or "returning" work- ers, the young, and entry-level or "first-time" worker. All groups need particular guidance in job search activities. c o PAG~ Vi. c Direct Services: LEGAL SERVICES Since 1984'ithe Drop-In Center has provided free legal services to low-income persons. ~t our Legal Clinic, clients are inter- viewed by a paralegal who determines whether they qualify by income level for our services. If the client is eligible for our services, we first identify the problem and if it 1S some- thing our paralegal can do, the problem is handled 1n house. If the problem requires more experienced assistance we con- sult outside legal.counsel. We keep in contact with each client. c FAMILY LAW, Dissolution of Marrieage, Child Custody Matters, Adoptions, Modification of Child Support, etc. CIVIL CASES; Landlord/Tenant cases, evictions, etc. On both family and civil matters, the appropriate responses are prepared and our clients are advised on courses of actions available to them. The ,office hours are from 8:00 a.m. to 5:00 p.m. Monday thru Friday. The hours of the legal clinic are Mondays from 6:00 p.m. to 9:00 p.m. or by appointment. Total number of persons served by the Drop-In Center Legal Clinic ranges from 2,000 to 2,700 per year and is steadily increasing. This included 300 cases that we helped clients file documents in the court, assistance over the phone, in person and the filling out and translating of a variety of legal documents. o PAGE VII c Direct Service: SPECIAL HOLIDAY PROGRAMS "NAVlDAD EN EL BARRIO/CHRISTMAS IN THE BARRIO" Navidad En EI Barrio (Christmas In The Barrio), 1S a special program sponsored by television Channel 34 which provides needy children and their families with Christmas Baskets containing food as well as toys. c This is one of our programs that involves the most work, but it is one of our most rewarding. We start each year 1n October by screening applications for eligibility. In November, we operate a phone bank for the,annual telethon held by Channel 34 which raises funds for the Navidad En EI Barrio. In the first week of December, we attend a special meeting in Los Angeles at the studios of Channel 34 where the program is fully discussed and site managers are advised on the number of baskets each site will receive. Ten days befo~e Christmas all food items and toys are delivered to the Casa Ramona Drop-In Center where they are distributed into the Ch~istmas Baskets that are given to needy families. We employ over 50 volunteers to make this project work and each year the number of families who benefit from this program increases. Approximately 500 families (over 3,500 persons are served). Other special holiday programs include the center's partici- pation in community fiestas twice annually and including July 4th observances, Thanksgiving day food distribution, etc. o PAGt; Vlll c SOCIAL SECURITY OUTREACH Each first Friday of the month, a field representative from the Social Security Administration visits the center to advise our clients. Center staff 1S responsible for pre-arranging client appoint- ments. Those who cannot wait for an appointment in the center are referred directly to the local Social Security Office and may later be assisted with their forms, translations, etc. Monday, Wednesday and Friday we assist with Social Security forms. Total number of persons coming into our office for social security services range from 40 to 50 per week. o o PAGE IX c "SUMMER YOUTH PROGRAM" o Through the months of July and August, the Casa Ramona Dro- In Center works with the City of San Bernardino to help the young people of our city (those between the ages of 14 to 18 years) find summer jobs. All young people who apply must fill out and application and qualify under certain guidelines declaring that they are from low income families and are resi- dents of the City of San Bernardino. All those who qualify for this program are given the type of work where they can learn while on the job. At Casa Ramona we often recruit helpers for our Senior Program, Child Development, Administrative Office, Custodial Work. Persons qualifying for this program are given a total of 100 hours per month. Each young person is given the opportunity to choose the type of work they wish to do. The Casa Ramona Drop-In Center is responsible for maintaining time sheets and providing the daily supervision of each summer youth person assigned to us. Many, of these Summer Youth employees return to the center for help during the school year in seeking part-time employment in the private sector. o PAGE X ~ . c SUMMER LUNCH PROGRAM Each Summer the Drop-In Center staff works with city repre- sentatives to coordinate the annual "Children Summer Lunch Program" at Casa Ramona. This program offers a nutritional lunch to hundreds of needy children in the community. Through this program we provide lunches to children age 2 through 18 years. Lunches are served at the Casa Ramona dining room Monday through Friday between the hours of 12:00 to 1:00 p.m. Our center is recognized by the Department of Agriculture as one of the best coordinated lunch sites in the City of San Bernardino. The number of children who benefit from this program ranges from 1,800 to 1,900 per month. o o PAGE Xl c "VOLUNTEER TAX PROGRAM" May 16 through August 30, each year we assist a large number of people with their renters assistance forms and homeowners assistance tax forms preparation. Each claimant must have a total household income of not more than $12,000 for the ca- lendar year. Volunteers trained by the Franchise Tax Board are authorized to initial items on the claim form requiring documentation. These programs are designated for persons who are: (1) . 62 years or older. (2). Disabled or Blind. Each year our volunteers are trained and provided updated Tax preparation. o These are then authorized to assist eligible persons ~n completing these forms. :- I I I i t I l I 1 10 i i , ! t'At;t; 11.11 c WORK SENTENCE/COMMUNITY SERVICE PROGRAM The San Bernardino County Probation Department will continue to provide work placements at Casa Ramona in 1990-91. This allows individuals to comply with their community service alternative work sentence. The Drop-In Center Coordinator is responsible for the daily record keeping for participants in this program. The Director assigns each person the duties which they must complete in the time allotted for their work sentence. Individuals work assignments may include helping in the kitchen, as Custodial or Maintenance helpers, etc. The working hours for these individuals are: Monday thru Friday 8:00 a.m. to ~:OO p.m. with one hour lunch break. c Number 06 individuals participating each year ranges from 140 to 150. o ~~_~ '7TTT c COMMUNITY EDUCATION Casa Ramona Drop-In Center staff will coordinate and conduct four (4)'public semlnars. A typical seminar would consist of a variety of speakers and presentations to inform the community about different programs that are available throughout the city and county of San Bernardino. ------------------------------------------------------------ PUBLIC INFORMATION o During the fiscal year, 90/91, we will distribute some bilingual newsletters. These will focus on issues and ser- vices provided by the Social Services Agencies and Organizations In the area. They will provide information on the activities of the Casa Ramona Drop-In Center and also information on other . events organized by Casa Ramona. We will distribute 11,000 Newsletters per publication, mlnlmum. We collect and distribute at the center a variety of printed materials for distribution to our clients. . We also attend workshops, community events, )ob fairs, etc. and carry forth our brochures.and newsletters into the larger community. o PAGE XIV . 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CASA.~AMONA DROP-IN CENTER F/Y 1990-91 BUDGET PROPOSAL FUNDING SOURCE: CITY OF SAN BERNARDINO SALARY: Accoutant Payroll Taxes & Fringe TOTAL SALARIES AND FRINGE OPERATING EXPENSES: Personnel Contracts: Program Director Para l.egal Clerk/Typist 12,000 12,480 10,400 34,880 2,782 2,600 5,382 50,783 50,783 X-mas Basket Security Audit and Fiscal Equipment Maintenance Travel and Conference Lease Telephone '. Office Supplies Public Relations News Letter Seminar Expenses 150 405 200 200 6,366 1,500 500 900 300 TOTAL OPERATING EXPENSES 50,783 TOTAL GRANT REQUESTED