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HomeMy WebLinkAbout22-Parks & Recreation ORIGINAL CITY OF SAN BERNARDINO — REQUEST FOR COUNCIL ACTION From: Kevin Hawkins, Director Subject: RESOLUTION RATIFYING THE SUBMITTAL OF A GRANT APPLICATION TO Dept: Parks, Recreation& THE CORPORATION FOR NATIONAL AND COMMUNITY SERVICE FOR THE RETIRED Community Services Dept. AND SENIOR VOLUNTEER PROGRAM (RSVP), AND ACCEPTING THE AMOUNT OF Date: September 13, 2010 $59,137 FOR THE PERIOD OF OCTOBER 1, 2010 THROUGH SEPTEMBER 30,2011. M/CC Meeting Date: October 4, 2010 Synopsis of Previous Council Action: 01-07-08—Resolution 2008-3 was adopted, accepting funding in the amount of$58,436 from the Corporation for National and Community Service (CNCS) to continue the administration and operation of the Retired Senior Volunteer Program for the period of 10-01-07 through 9-30-08. 09-15-08 — Resolution 2008-360 adopted, accepting funding in the amount of$57,415 from the CNCS for the Retired Senior Volunteer Program for the period of 10-01-08 through 9-30-09. 10-05-09—Resolution 2009—332 adopted, accepting funding in the amount of$57,415 from the CNCS for the Retired and Senior Volunteer Program for the period of 10-01-09 through 0-30- 2010. 9-28-2010—Grants ad-hoc committee recommended approval of resolution by Mayor and Common Council Recommended Motion: Adopt Resolution. "f/ airy Signature Contact person: Robert Lennox Phone: 384-5031 Supporting data attached: Staff Report,Reso.&ApplicationWard: All Wards FUNDING REQUIREMENTS: Amount: Grant Revenues of$59,137; cost to the City $38,579 in cash (match funds); and $3,109 in in-kind services Source: 1 23-5 02-xxxx-0000-0075 (Acct. Description) Federal and State Programs Fund Finance: Council Notes: '� 010 _3 / Agenda Item No. 22 10-oy-2610 CITY OF SAN BERNARDINO - REQUEST FOR COUNCIL ACTION Staff Report Subiect: Resolution of the Mayor and Common Council of the City of San Bernardino ratifying submittal of a grant application to the Corporation for National and Community Service for the Retired and Senior Volunteer Program, and accepting the amount of $59,137 for the period of October 1, 2010 through September 30, 201 I. Backl!:round: The City has participated in the federally funded Retired and Senior Volunteer Program (RSVP) for over 35 years. During the most recent program year, more than 352 participants contributed over 97,000 hours. This grant will enable the City to continue providing these services that enable individuals age 55 and older to put their skills and life experience to work for their communities. RSVP volunteers serve from a few hours to forty hours a week providing everything from tutoring children and building homes for low-income families, to teaching computer skills and testing for water safety. The RSVP program provides funds for one full-time RSVP director, and one part-time staff person. RSVP staff recruits volunteers, provide work sites, make site visits, and prepare reports according to grant requirements. RSVP volunteers mentor and tutor children and provide transportation to seniors. They also participate with local law enforcement as Citizens on Patrol (COP) volunteers. RSVP volunteers do not receive pay, but they can request up to $30 per quarter as reimbursement for their transportation expenses, which is paid out of grant funds. The grant application is on an e-grant program, which requires completion and submittal of the application online. The application submittal deadline was August 8, 2010; therefore, ratification is being requested. Although the application was submitted by the deadline, the formal electronic approval and signature of the application was delayed due to login technical difficulties with the e-grants system. As a result staff could not bring the full item to council prior to the August 8th deadline. Financial ImDact: The City provides matching funds for the RSVP program in the amount of $38,579 for a portion of the salaries and fringe benefits for one full-time program director and a part-time staff person, as well as some program costs including office supplies, telephone, printing and postage. This grant match funding is budgeted in account no. 001-380-5193-2014-0075. The City also provides an in-kind contribution of internal service charges in the amount of$3,109 for the cost of utilities for the program's office space. This amount is already approved in the department's FYIO/I I operating budget. Recommendation: Adopt Resolution. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 RESOLUTION NO. RESOLUTION OF THE MAYOR AND COMMON COUNCIL OF THE CITY OF SAN BERNARDINO RATIFYING THE SUBMITTAL OF A GRANT APPLICATION TO THE CORPORATION FOR NATIONAL AND COMMUNITY SERVICE FOR THE RETIRED AND SENIOR VOLUNTEER PROGRAM (RSVP) AND ACCEPTING THE AMOUNT OF $59,137 FOR THE PERIOD OF OCTOBER 1, 2010 THROUGH SEPTEMBER 30, 2011. BE IT RESOLVED BY THE MAYOR AND COMMON COUNCIL OF THE CITY OF SAN BERNARDINO AS FOLLOWS: SECTION 1. That the Mayor and Common Council hereby ratify the submittal of a continuation grant application to the Corporation for National and Community Service for the Retired Senior Volunteer Program for the period of October I, 2010 through September 30, 2011, a copy of which is attached hereto, marked Exhibit "A" and incorporated herein by reference as fully as though set forth at length; and SECTION 2. That the Retired and Senior Volunteer Program (RSVP) grant amount of $59,137 for the period of October 1, 2010 through September 30, 2011, be accepted. III III III III III III III III III III 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 RESOLUTION NO. RESOLUTION OF THE MAYOR AND COMMON COUNCIL OF THE CITY OF SAN BERNARDINO RATIFYING THE SUBMITTAL OF A GRANT APPLICATION TO THE CORPORATION FOR NATIONAL AND COMMUNITY SERVICE FOR THE RETIRED AND SENIOR VOLUNTEER PROGRAM (RSVP) AND ACCEPTING THE AMOUNT OF $59,137 FOR THE PERIOD OF OCTOBER 1, 2010 THROUGH SEPTEMBER 30, 2011. I HEREBY CERTIFY that the foregoing Resolution was duly adopted by the Mayor and Common Council of the City of San Bernardino at a meeting thereof, held on the _ day of ,2010, by the following vote, to wit: Council Members: AYES NAYS ABSTAIN ABSENT MARQUEZ DESJARDINS BRINKER SHORETT KELLEY JOHNSON MC CAMMACK City Clerk .2010 day of The foregoing resolution is hereby approved this Patrick J. Morris, Mayor City of San Bernardino Approved as to Form: B~,~~2~ James F. Penman, City Attorney EXHIBIT A PART I - FACE SHEET APPLICATION FOR FEDERAL ASSISTANCE Modified Standard Form 424 (Rev,02/0? to confirm to the Corporation's eGrants System) 11. TYPE OF SUBMISSION ! Application ~ Non-Construction 2a. DATE SUBMITTED TO CORPORATION i FOR NATIONAL AND COMMUNITY I SERVICE (CNCS): I 09f16/1Q 12b. APPLICATION 10: I 11SR120386 ,5. APPLICATION INFORMATION ~ 3. DATE RECEIVED BY STATE: i STATE APPLICATION IDENTIFIER: 4. DATE RECEIVED BY FEDERAL AGENCY: ! 09/16/10 FEDERAL IDENTIFIER: 10SRPCA001 ': DUNS NUMBER: 073604563 I I ADDRES.S (give street address, city, state, zip code and county)' 300 North D Street San Bernardino CA 92418 - 0001 County: : NAME AND CONTACT INFORMATION FOR PROJECT DIRECTOR OR OTHER PERSON TO BE CONTACTED ON MATTERS INVOLVING THIS APPLICATION (give area codes): NAME: Kimberly Littlejohn TELEPHONE NUMBER: (909) 384-5414 FAX NUMBER: (909) 889-0672 INTERNET E-MAIL ADDRESS: litllejohn_ki@sbcity,org ; LEGAL NAME: City of San Bernardino 17, TYPE OF APPLICANT ; 7a. Local Government - Municipal j 7b. Local Government, Municipal 16. EMPLOYER IDENTIFICATION NUMBER (EIN) 956000772 : 8. TYPE OF APPLICATION (Check appropriate box). o NEW LxJ CONTINUATION D D NEW/PREVIOUS GRANTEE AMENDMENT If Amendment, enter appropriate letter(s) in box(es): DD A AUGMENTATION B. BUDGET REVISION C. NO COST EXTENSION 0, OTHER (specify be/ow): 9. NAME OF FEDERAL AGENCY: Corporation for National and Community Service 110a. CAT~.~-~-G OF FEDERAL DOMESTIC ASSISTANCE NUMBER:94.0~ 110b. TITLE: Retired and Senior Volunteer Program , '''', I 112. AREAS AFFECTED BY PROJECT (List Cities, Counties, States, etc) covers San Bernardino County including the high desert from Barstow to the Victor Valley, the San Berdo. mtns., and the valley from Rlalto to Highland and Yucaipa. 11 ,a. DESCRIPTIVE TITLE OF APPLICANT'S PROJECT- RSVP-San Bernardino 11.b. CNCS PROGRAM INITIATIVE (IF ANY) ; 13. PROPOSED PROJECT: START DATE: f- 115. ESTIMA~~~FUNDING Year#: 0 I a. FEDERAL 10101/10 END DATE: 09/30/11 14. CONGRESSIONAL DISTRICT OF: a,Applicant ICA 0431 bprogram lCA .?~3.! c. STATE $ 0.00 16. IS APPLICATION SUBJECT TO REVIEW BY STATE EXECUTIVE ORDER 12372 PROCESS? [] YES. THIS PREAPPLlCATIONIAPPlICATION WAS MADE AVAILABLE TO THE STATE EXECUTIVE ORDER 12372 PROCESS FOR REVIEW ON: DATE' 01-DEC-11 ~ b. APPLICANT $ 59,137.00 $ 41,688.00 LJ NO. PROGRAM IS NOT COVERED BY E.O. 12372 .- d. LOCAL $ 38,579.00 I 17. IS THE APPLICANT DELINQUENT ON ANY FEDERAL DEBT? e. OTHER $ 3,109,00 D YES if "Yes," attach an explanation. 13 NO -- f. PROGRAM INCOME $ 0,00 g. TOTAL $ 100,825,00 18, TO THE BEST OF MY KNOWLEDGE AND BELIEF, ALL DATA IN THIS APPLlCATION/PREAPPLlCATION ARE TRUE AND CORRECT, THE DOCUMENT HAS BEEN DULY AUTHORIZED BY THE GOVERNING BODY OF THE APPLICANT AND THE APPLICANT WILL COMPLY WITH THE ATTACHED ASSURANCES IF THE ASSISTANCE IS AWARDED a. TYPED NAME OF AUTHORIZED REPRESENTATIVE: I b. TITLE: c. TELEPHONE NUMBER: Kevin Hawkins Director PR&CS Dept. (909) 384-5233 1- d SIGNATURE OF AUTHORIZED REPRESENTATIVE e. DATE SiGNED: 09/16/10 P::.np, 1 EXHIBIT A For Official Use Only Narratives Strengthening Communities 1. DESCRIBE THE COMMUNITY YOU SERVE -- INCLUDING KEY ECONOMIC, DEMOGRAPHIC AND GEOGRAPHIC FEATURES. The San Bernardino RSVP serves eleven different communities in the San Bernardino County area, ranging from the high desert to the foothills of the San Bernardino Mountains. Cities served include: San Bernardino, Yucaipa, Highland, RedIands, Colton, Apple VaHey, Victorville, Hesperia, Phelan and Twin Peaks. The program covers more than 400 square miles and has a population of approximately 718,354 people with over 48,779 or 13.73% of the population over the age of 65. A 9.8% percentage of the families in the communities we serve live below the poverty level, making the Retired and Senior Volunteer's work very important in helping the area population to better their daily lives. The population break down is approximately 50-4% White, 36.3% Hispanic, 9.2% African American, and 4.1% other from the 2005-2007 U.S. Census Bureau. Currently the service area is in a recession with a 14% unemployment rate. As of June 2010 the unemployment rate has been seasonally adjusted to 12.3%, a 1.7 % decrease in unemployment for the community, but still well above the 9.5 % national unemployment per the United States Department oflabor. This unemployment rate has hurt the 9.8% family population who are already living below the poverty level. San Bernardino County has a very diverse population with many of its residents coming in contact with those of different race, gender, age, income levels, religion and ethnicity on a daily basis. This is especially true at the 33 active sites we have currently throughout the San Bernardino County. The volunteer demographic for our RSVP is as foHows: 59% Female, 41% Male. Hispanic 13%, Non Hispanic 87% with the non-Hispanic breaking down to 64% white, 19% African American, 9% American Indian, 5% Asian, and 3% Native Hawaiian. 2. DESCRIBE HOW YOU ENSURE LOCAL INPUT INTO PROGRAM DESIGN AND EVALUATION. To ensure local input into program design and evaluation, staff has put in place a new advisory council For Official Use Only Paqe 2 EXHIBIT A For Official Use Only Narratives with members from the different communities and our volunteer force. In the previous grant cycle the Advisory Council was disbanded when the former RSVP Manager retired and there was no RSVP Manager in place for a 6-month period. For over a year the new Manager and staff have worked on rebuilding a well informed and motivated Advisory Council. There are currently five highly motivated board members who give their input to the Program Manager and are willing to help implement those ideas when necessary. Staff is working on creating an Advisory Council with representation from each of the eommunities that we serve. Members will come from different backgrounds in order to give the program a broader spectrum of insight into the communities that we serve. RSVP staff also receives feedback from the 33 sites that are part ofthe program, through annual site visits and random phone inquiries. Having them share with us their needs and the needs of the communities that they serve. Each year an evaluation form is sent to each volunteer to get their input on what they believe are the programs strengths and weaknesses. Once received both staff and the Advisory members come together to find ways of making the program more meaningful and rewarding. 3. DESCRIBE THE RELATIONSHIP BETWEEN YOUR PROGRAM AND THE COMMUNITY INCLUDING HOWYOU SELECT COMMUNITY PARTNERS AND THE ROLE OF EACH PARTNER. San Bernardino RSVP selects our community partners based on the needs of the eommunity as determined though the new community stakeholder survey and the demographics before deciding the match of the volunteer with the community. The long term presence of the RSPV in these communites has solidified the expectation of the RSVP as a vital component to the health of each recipient community. The Senior Centers are our strongest partner, as they are the places where the growing senior population goes to address their social and physical needs. We assist each client in obtaining independant skills that allow them to stay in their homes (see workplan page 22). San Bernardino RSVP also partners with Omnitrans, a local mass transportation company as a donor of cash and services to help us with special events, and spotlight profiles on our volunteers while helping us get the word out For Official Use Only Page 3 EXHIBIT A For Official Use Only Narratives about the program. We are still in the process of being added to the Omnitrans web site's new senior page as soon as it is in place. Staff has built new and strong partnerships with many of the local service organizations to support our annual volunteer recognition and promote our program at public events and assist us in making sure that the focus of our program is the best for the community. Some of these organzations are; SCAN, Omnitrans, Catholic Charities and Project Auyda. The greatest benefit to developing eommunity partnerships by networking with local organizations is to learn of new volunteer service opportunities in the community. This is how the partnership with Omnitrans started from a local organization suggesting staff attend training about the Omnitrans Senior on Board program, which they felt would be beneficial to the seniors in our program. After the training, staff and Omnitrans personnel realized their mutual benefit and a partnership was created. Another way that staff builds community partnerships is through attending other community and business events. Staff contacts these businesses and other organizations to see if they can work together for the communities' good while educating the new partner about the Retired and Senior Volunteer Program through conversations and presentations, especially via testimonials. Community partners are selected through contact made with program staff from either the program or the potential community partner. Through conversations and mutual agreement a partnership is formed and roles are defined. 4. PROVIDE INFORMATION ABOUT HOW YOU WILL BUILD PUBLIC AWARENESS At'lD SUPPORT FOR THE PROGRAM WITHIN THE COMMUNITY. Through the use of Twitter, Facebook, and VolunteerMatch the San Bernardino RSVP program utilizes the internet to outreach to those who are looking for a place to volunteer. These sites will also connect us with the younger generation who are getting their grandparents on line to serve. Program staff believes that many seniors are learning more from their families as technology becomes a larger focus in our every day lives. Having updated profiles and listings will link potential volunteers to information on our Retired and Senior Volunteer Program. Staff will also place information at places where seniors For Official Use Only Page 4 EXHIBIT A For Official Use Only Narratives and their families spend their time, such as bowling alleys, theaters, community centers, senior centers, hair stylist, pet groomers, etc. Staff is also contacting the Chamber of Commerce in each of the communities we serve. Through the Chamber of Commerce we are able to get the word out to the businesses in the communities regarding what current volunteers are doing for their communities, especially in these tough times. Staff also participates in local health fairs giving out information to seniors and others who have contacts with seniors. This may include flyers, newsletters, and small giveaway items that have been donated over the years. We also build awareness by giving presentations to local service clubs and sharing with them RSVP achievements and the benefits of mutual cooperation awareness and support in the areas of greatest need. Those needs right now seem to focus on public safety and senior nutrition, requiring volunteers to assist in law enforcement and congregated meal programs. 5. DESCRIBE HOW YOU WILL BRING TOGETHER PEOPLE OF DIVERSE BACKGROUNDS. We bring people of diverse backgrounds together by making sure that our programs are accessible to all no matter their race, gender, age, income, religion and ethnicity. We have developed relationships with the members of our communities of diverse backgrounds through programs such as the Transportation Assistance Program (TAP), a program at the Highland Senior Center, that assist homebound, frail and elderly with transportation, or Phone Alert League (PAL) program making wellness phone calls to homebound seniors (see workplan page 2). There are many other RSVP volunteer support activities that encourage interaction of volunteers and clients with diverse backgrounds such as with our line dancers and those answering phones. The 1st Congregational Church Homework Center, a faith based organization, brings our senior volunteers together with a younger population who are in need of the wisdom aquired by the senior population(see workplan page 23). As a recruitment tool we have started a Wii program where all ethnic groups come together to play and socialize with each other. This has proven to be a very successful recruitemet tool that has also become the conduit for bringing people of For Official Use Only Page 5 EXHIBIT A For Official Use Only Narratives different ethnicity and creed together in a non-threatening and enjoyable manner. Staff also conducts presentations at churches, community group locations, and senior homes which target the different ethic groups in order to bring diversity to the program. 6. DESCRIBE HOWYOU MOBILIZE COMMUNITY RESOURCES. Staff mobilizes community resources through it's many partners. By building upon relationships already in place, such as those service clubs around our service areas and those with the local senior centers, we are able to get effective results. Our partners own communication processes and the sharing of information helps us to better mobilize our volunteers into the communites that we serve. Also, by creating new relationships with the Chamber of Commerce in each of the communities where there are RSVP sites we are able to leave them our information and schedule face to face presentations. Staff will also be attending health and community fairs in order to get the word out about the San Bernardino RSVP program. In addition staff will be reaching out to untapped areas through advertisements and presentations at local community centers, bowling alleys, and other places where not only seniors frequent but where their families frequent. Many of our senior centers resources are disseminated to the community in the form of flyers provided by other agencies within the service area. Many of our volunteers maintain their own personal connection with local comunity groups and, hence, become one of the greatest strengths for mobilizing eommunity resources through those relationships. Volunteers also hand out resource information prepared for them to help promote the program. San Bernardino RSVP uses 211 and 211.COm to get community resources to our volunteers and the public at large. We also have a listing on 211 so that the communities can find RSVP through this resource. RSVP staff keeps in touch with other local agencies (school districts, muncipalities, county goverment) as well and participate in their community events as well. Furthermore, San Bernardino RSVP will be a link on the Omnitrans website senior page as soon as it is up and running. The website will give seniors information about RSVP as well as give seniors access to the senior centers through our office. For Official Use Only Page 6 EXHIBIT A For Official Use Only Narratives 7. DESCRIBE HOW YOU ENHANCE THE CAPACITY OF ORGANIZATIONS AND INSTITUTIONS WITHIN THE COMMUNITY. RSVP enhances the capacity of organization and institutions within the community by providing knowledge and information to our volunteers and site managers on the purpose and mission of the Retired and Senior Volunteer Program which doubles their capacity to get their services and products to the community. San Bernardino RSVP also provides recruitment and advertising for their programs through the RSVP promotional materials, on line and in print. In some cases the RSVP volunteers are the main stay of their personnel in keeping the facility running, such as Light House for the Blind where the majority of the program is operated by volunteers and a few staff superviors (see work plan page 22). Also by constant advertisement at our 30 sites we daily receive phone calls with someone new wanting information about the program and are able to quicker hook up patrons and clients with these diverse community institutions. 8. DESCRIBE HOW YOU WILL WORK TO INTEGRATE SENIOR SERVICE INTO THE ACTMTIES OF OTHER SERVICES PROGRAMS WITHIN THE COMMUNITY. We integrate senior service into the activities of other services primarily through RSVP partners and Senior Centers that have access to many programs for the seniors in our communities. We also partner with volunteer stations where our volunteers interact with residents from various different and diverse backgrounds. Hospitals are a prime example of this since our senior volunteers work with ehildren, adults, seniors and professionals through their volunteer service and fundraising efforts. They also work with seniors who are ill and their families by transporting patients between hospital floors or working in the gift shop (see work plan page 29). We also have seniors who volunteer in programs like the Red Cross and Humane Society, two great organizations who help not only those in need all year long, but during a natural disaster. With the Red Cross volunteers are answering phones during disasters, For Official Use Only Page 7 EXHIBIT A For Official Use Only Narratives working in the thrift shop to raise funds, and even helping with paperwork so that staff can focus on relief efforts (see work plan page 26). With the Humane Society volunteers do art and craft classes for the youth programs on animal cruelty prevention and animal safety. Volunteers also help with laundry in the clinic where animals are given affordable spay, neuter and health care (see work plan page 21-22). Many of our seniors go above and beyond to get the resources that are needed in these trying times. RSVP volunteers help facilitate the day-to-day operations of these programs as well as playa vital role in times of disaster. For the last year the new Program Manager has been working on developing new relationships and cultivating existing partnerships. In the coming year RSVP would like once again to partner with Hands-on Network and Disneyland for their "Give a Day, Get a Day" Volunteer Program. In connection with 1st Congregational Church Homework Center we are planning an intergenerational tutoring day. For "Make a Difference Day" on October 23, 2010 we will partner with our local Senior Centers to clean up one of the area parks that has been hit hard by budget cuts. We will also be supporting the region- wide Inland Empire Senior Games each year in October, helping with gathering donations and running events like the shuffleboard, horse shoes, and tennis competitions. Recruitment and Development 1. VOLUNTEERS WILL HAVE A HIGH QUALITY EXPERlENCE THAT OFFERS OPPORTUNITIES SUCH AS BUILDING NEW SKILLS, DEVELOPING LEADERSHIP POTENTIAL, REFLECTING ON THE MEANING OF SERVICE TO THE COMMUNITY, AND ENHANCING THE QUALITY OF THEIR OWN LIVES Volunteer sites are chosen to maximize the quality of their volunteer experience. From volunteering with the Sheriffs Department to working with children, at the First Congregation Church Homework Center or at the Humane Society of San Bernardino Valley working with animals. Volunteers can enhance skills already developed in areas of interest while building new learned skills from the volunteer opportunities offered through the volunteer site. Volunteers are also provided opportunities to expand For Official Use Only Page 8 EXHIBIT A For Official Use Only Narratives their skills through different volunteer experiences that broaden their horizons with situations that may not have been open to them in the past either through career choice or previous volunteer assignments. At several volunteer sites there is very little paid staff and many of the daily programs are run by volunteers, such as at 5th Street Senior Center where volunteers teach dance classes, crocheting, and computer lab skills. For each of these programs the volunteers design the lesson plans with input and guidance from Center Staff. This lets the volunteers develop their leadership skills in the class. As "Citizens on Patrol" (COP) each volunteer learns leadership skills while they are out in the community representing the San Bernardino Sheriffs Department. The programs offered at each of the volunteer sites answer some of the greatest needs in our community for seniors, congregate meals; children, after school programs; animals, Human Society; and the community at large, libraries. The volunteers are on the front lines seeing the impact the programs they work on help those in need and this gives meaning to their volunteer service. Volunteering has long been associated with improving life expectancy and is a healthy outlet for keeping active and healthy. Volunteering helps a senior meet new people and is an altruistic act that enhances the quality of their lives. Volunteering also helps keep a senior living independently longer which gives them live happier and fuller lives. 2. DESCRIBE HOW YOU WILL BUILD A CORPS OF VOLUNTEERS, INCLUDING RECURITING, RETAINING AND RECOGNIZING SENIOR VOLUNTEERS. Recruiting for volunteers is done through each of the volunteer sites, with information about the program given to new volunteers who meet the age requirement and are interested. Volunteer job descriptions are posted online through VolunteerMatch. Flyers are posted through out the community giving information about the program to businesses throughout the communities. Project staff attends community events through out the year such as health fairs and market nights. Project staff has also set up Getting Things Done days where blocks of time are set aside at different volunteer sites to give out For Official Use Only Page 9 EXHIBIT A For Official Use Only Narratives information to the community about the RSVP program and the volunteer opportunities available. Flyers are handed out in the communities to build knowledge of these days. Volunteer packets: registration forms, benefits of joining and description of the program, are also being given to different companies to be included in retirement packages as an opportunity for new retirees. For retaining volunteers project staff administers surveys to make sure that volunteers are content with their volunteer service. If there is a need for a change every effort is made to solve the problem or to move the volunteer to a new volunteer opportunity. Another form of retention is through recognizing the contribution each volunteer gives to his or her community. Each year all current volunteers are invited to the annual RSVP Volunteer Recognition which includes a luncheon, awards given for years of service, goodie bags and raffle prizes for those who attend. In an effort to have more volunteers attend the recognition two separate recognitions will be held, one for the high desert volunteers and one for the inland valley volunteers. The amount of volunteers in the high desert and the long drive down to the valley justifies the two different locations and helps retain high desert volunteers. A second holiday party has been added in December to give volunteers a ehance to have a little fun and mingle with other volunteers. Twice a year the staff puts together a newsletter which highlights a volunteer who has given much back to their community. This lets them know that project staff appreciates them and lets the other volunteers know the other great things RSVP Volunteers are doing in the community. 3. EXPLAIN HOW YOU WILL PROVID TRAINING AND TECHNICAL ASSISTANCE TO PROJECT STAFF, VOLUNTEERS, VOLUNTEER STATION SUPERVISORS, AND COMMUNITY PARTICIPATION GROUPS. Through use of the Resource Center at the Corporation for National and Community project staff is able to obtain training and technical assistance through Webinars, best praetices and other resources. Volunteers receive a majority of their training at their volunteer sites from their site supervisors on the specifics of their volunteer opportunity. Project staff gives training on different aspects of the RSVP For Official Use Only Page 10 EXHIBIT A For Official Use Only Narratives program, usually in the form of filling out programmatic surveys for the work plans, how to correctly fill out time sheets and ways to recruit new volunteers. For the community participation groups many of the resources found at the Resource Center are used to help train the Advisory Council about RSVP in order for them to educate the public about RSVP and spread knowledge about the program. Program Management 1. DESCRIBE HOW YOU WILL DEVELOPE AND MANAGE VOLUNTEER STATIONS AND VOLUNTEER ASSIGNMENTS THAT ADDRESS SPECIFIED COMMUNITY NEEDS AND PROVIDE MEANINGFUL PLACEMENTS FOR THE VOLUNTEERS. By contacting the local non-profit and other agencies in the service areas staff will look and see what service areas they serve in the community and see if an existing program will meet their needs. Through a meeting with the site supervisor, staff may depending on the site sit down with current volunteers and give a presentation on the program to show the site staff and community what the RSVP has to offer. The volunteer sites staff contacts will have to meet not only the needs of the community, but also the need of our volunteers. This means that the volunteer positions need to be challenging enough to keep the interest of our volunteers to utilize their skill sets and for them to learn new and exciting things when possible. Once staff has decided on a new site they will monitor the site with a yearly visit and the use ofthe Quarterly Volunteer Station Report & Update Information forms which is turned in every three months. Staff will provide a survey each year to make sure that both the volunteer station and the RSVP main office have the feed back to make sure we are both working at the best of our ability. 2. DESCRIBE YOUR PROCESS FOR ASSESSMENT OF PROJECT PERFORMANCE TO ASSURE ALL GOALS A.c"-fD OBJECTIVES ARE MET AND THAT THESE RESULT IN A HIGH QUALITY PROJECT. THIS SHOULD INCLUDE AN ANNUAL ASSESSMENT OF PROJECT ACCOMPLISHMENTS AND IMPACT ON THE COMMUNITY AND/OR CLIENT POPULATION. Through the use of volunteer survey's we will assure that our volunteers are at a good place to help meet For Official Use Only Page 11 EXHIBIT A For Official Use Only Narratives theirs and our goals and give them a meaningful volunteer opportunity. Also staff has a survey for congregate meals as a measuring tool for the community indicators. Through the use of time sheets and surveys, staff is also able to measure the impact from our work in publie safety. RSVP will be creating a public survey to refine what they think are the greatest needs in their communities. Through this survey we will know if the community observed a greater law enforcement presence in their community, creating a safer environment for positive change with the presence of Citizen on Patrol Units. Through this input we will be able to make sure that our goals are being met and discover if there is a need that we need to meet or if current goals need to be strengthen. The new Advisory Council will go into the communities we serve and help to gather data on community needs to help program staff stay in line with the needs of the community. These survey tools create the picture of our community and the needs within. It shows the picture of how our volunteers and stations help impact the community. Through this information San Bernardino RSVP will be able to create a stronger program with a greater impact to the communities we serve. Staff is also learning about the program from the information we gather for reports to NCSC. In putting together the information for the 2009-2010 year one grant the new program director used information from the previous years to fill out performance measures for the Community Policing work plan and the Congregate Meal work plans. We discovered that I had great under estimated the performance from the volunteers in these two areas. The volunteers for the Community Policing work plan, "Citizen on Patrol" (COP's) were giving over 120% more hours per quarter than was projected for the progress reporting period. For the renewal of the grant for 2010-2011 we have adjusted the hours to a more appropriate projection of hours. The same problem was found with the Congregate Meal work plan with staff underestimating the amount of meals served by 6.3%. These numbers have also been adjusted for the 2010-2011 grant renewal. 3. DESCRIBE HOW YOU MANAGE INFORMATION Ac'\!D DATA TO DEMONSTRATE THE For Official Use Only Page 12 EXHIBIT A For Official Use Only Narratives CONCRETE IMPACTS OF THE PROJECT A.c'\fD ITS VOLUNTEERS. Through the new Volunteer Reporter program staff is able to keep track of volunteer hours, volunteer information and station information. Staff is able to create reports and graphs to better track any trends in hours served and from any surveys which information is collected. The information collected can help staff to make sure the volunteers are in the right places to fulfill the focus of the RSVP work plans and volunteers are content with their jobs, and working environment. Also to assist any sites with any additional support or a change to help meet their needs. 4. DESCRIBE HOWYOU SECURING RESOURCES, SUCH AS CASH AND IN-KIND CONTRIBUTIONS, TO SUBSTAIN AND EXPAND THE PROJECT. The City of San Bernardino Parks, Recreation and Community Service Department, fulfills at least 30% of the required match. In addition program staff sends letters and make contacts with businesses throughout our community to generate in-kind and cash donations to help support our volunteer recognitions. The donations gathered from the community provide door prizes, added refreshments and goodie bags as an additional thank you to our volunteers. Staff is also looking for sponsors from the community to expand the newsletter volume and its quality. Four of the congregate meal sites provide in-kind meal contribution to volunteers who serve in their senior nutrition programs, this information is recorded on the volunteer timesheets each month. All financial matters are recorded through receipts for the items donated. Organizational Capacity 1. DESCRIBE YOUR ORGANIZATION'S EXPERIENCE IN THE PROPOSED PROGRAM AREA. The City of San Bernardino is a government organization for over two hundred-years and there are no related prior business names. Today the city houses 205,000 residents and is the largest city inside the largest county in the state of California. The City of San Bernardino is celebrating thirty-five years of demonstrated services as a provider of Volunteer Service Programs for youth and seniors. San For Official Use Only Page 13 EXHIBIT A For Official Use Only Narratives Bernardino RSVP holds an excellent track record in providing senior services as outlined in this contract. The City of San Bernardino RSVP project has been under the sponsorship of the City of San Bernardino Parks, Recreation and Community Services Department for over 34 years. Kevin Hawkins, Parks, Recreation, and Community Services Department Director has provided support and positive leadership to the RSVP program. Immediate support, leadership and supervision is provided to the program by Aaliyah Harkley, Human Services Program Manager. The City of San Bernardino RSVP has worked with many of the local senior centers[see "Senior Center Programs (Non-Residential)" Work Plan], allowing many of our volunteers the opportunity to teach new skills to their peers, through line dancing, sewing and many other outlets. Another area where there is much experience is working with local law enforcement agencies (see "Community policing/Community Patrol" Work Plan), through the "Citizen on Patrol" (COP) units with the Sheriff and California Highway Patrol. Staff is currently in negotiation with the City of San Bernardino Police Department to open a new RSVP Volunteer Site. Staff continues visiting each active volunteer site and knows each site supervisor and their programs. Also staff has organized all forms for the sites and volunteers electronically so that they are readily available for them through e-mail as well as regular mail. This has helped to speed up communication between staff, current and potential volunteers, and sites. Staff has created a second Annual Volunteer Recognition event in the form of a holiday party where the volunteers and site supervisors can come together and enjoy the atmosphere and each other's company. Volunteers will be receiving the President's Awards for their service. 2. DESCRIBE KEY STAFF POSITIONS RESPONSIBLE FOR PROGRAM MANAGEMENT, BACKGROUND, AND EXPERIENCE OF THESE STAFF MEMBERS AND/OR PLANS TO SELECT AND SUPPORT ADDITIONAL STAFF. The Program Manager, Kimberly Littlejohn, has over seven years working with the San Bernardino Parks, Recreation and Community Services Department. Ms. Littlejohn started working in June of 2001 For Official Use Only Page 14 EXHIBIT A For Official Use Only Narratives for the City of San Bernardino Parks, Recreation and Community Services Department through the Summer Lunch Program as a monitor making sure that the grant program's rules and regulations were being met by local government and the private sector through out the Inland Empire. The Summer Lunch Program was a Federally funded grant program which provided healthy lunches to children who were out of school for the summer. This program was supervised by the City of San Bernardino Parks, Recreation and Community Services Department in several communities, including San Bernardino, Rialto, Fontana, Mentone, and Redlands. Next in September of 2003, Ms. Littlejohn went to work for the grant funded program "Creative Before & After School Program" (C.A.P.S.). C.A.P.S. is a State funded grant program giving students in the San Bernardino Unified School District a safe and engaging place to go before or after school when they might otherwise be home alone or with older siblings. She started working in the class room with the students, helping with homework, arts and crafts, and sports. Ms. Littlejohn worked her way up to the position of secretary for the program. She Kept track of staff time sheets, eonducted site visits, and was responsible for keeping the budget in order while under management supervision. In September of 2008, Ms. Littlejohn was then promoted to Community Center Supervisor, managing staff, planning programs, planning special events, working with the public. Ms. Littlejohn transitioned to the position of San Bernardino RSVP Program Manager in April of 2009. Her responsibilities include but are not limited to: recruitment of volunteers and volunteer sites, building public awareness and support for the program, planning and implementing recognition for the volunteers, development ofthe semi-annual newsletter, and completing reports for the corporation and the sponsor. Shuwona Marlow, Senior Recreation Leader has almost two years experience with the City of San Bernardino Parks, Recreation and Community Services Department RSVP. Ms. Marlow has several years of experience in clerical work, various office machines and filing systems, keeping accurate records. Ms. Marlow's responsibilities include but are not limited to: entering time sheets, keeping records in order and up to date, filing, recruitment of volunteers, building public awareness and support For Official Use Only Page 15 EXHIBIT A For Official Use Only Narratives for the program, planning and implementing recognition for the volunteers, and assistance with the semi-annual newsletter. 3. DESCRIBE YOUR AGENCY'S FINANCIAL MANAGEMENT SYSTEMS AND PAST EXPERIENCE MANAGING FEDERAL GRANT FUNDS. The City of San Bernardino fiscal management procedures, including budget control, accounting systems, cash and banking procedures, payroll systems, and internal auditing, are operated, managed and controlled through the City of San Bernardino, Finance Department. The budget process is facilitated and administered annually via the Mayor, City Council, and City Administration. Variances in budgeted expenses are analyzed by the City of San Bernardino, Finance Department. Reports on such data are disseminated quarterly. The entire City of San Bernardino must maintain a satisfactory set of financial records in each department and all department records are kept and audited by the Finance Department routinely. An independent auditor reviews city financial records annually. The City of San Bernardino Parks, Recreation and Community Services Department is constantly seeking alternative funding resources to help support the community to the best of our ability. A detailed list below shows some of the grants received by our department (directly related to service programs). Senior Nutrition Program -- 1978 -- 2010 San Bernardino Head Start Program h 1992 -- 2009 Nutrition Network Program -- 1998 u 2010 San Bernardino Mentoring Program u 1992 -- 2009 RSVP (Retired Senior Volunteer Program) -- 1975 -- 2010 SCP (Senior Companion Program) -- 1975 - 2010 4. DESCRIBE YOUR AGENCY'S TRACK RECORD IN SUCCESSFULLY MANAGING VOLUNTEER For Official Use Only Page 16 EXHIBIT A For Official Use Only Narratives PROGRAMS, INVOLVEMENT WITH SENIORS, AND IMPACT -BASED PROGRAMMING. The Senior Companion Program and the Retired Senior Volunteer Program through the Corporation for National and Community Service has served the Inland Empire county residents for thirty-five years. Other senior programs the City of San Bernardino been involved with for several years are the Senior Nutrition Program and Senior Centers and Special project programming, such as the Inland Empire Senior Games. The City of San Bernardino Parks, Recreation and Community Services Department have had much success with impact-based programming most recently this is recognized with: The Operation Phoenix Community Centers work with at risk youth and families in need to help combat crime and poverty in the city of San Bernardino. Goals are set and measuring tools, such as customer satisfation surveys, are used to track patron satisfaction and involvement. For seniors, the City has the Inland Empire Senior Games in October each year to help get our residents involved with a healthy active life style. The Inland Empire Senior Games is a seven-day sports festival for people 50 years and older reaching 300 people from the surrounding communities in Riverside, San Bernardino, Orange and Los Angles Counties. They participate in events such as basketball, tennis, swimming, art, volleyball and bowling. Not only are the games local but participants compete on the State and National level. In addition, Ollie McDonald is a musical production which showcases the diverse talents of the Inland Empire seniors; the production is in honor of Ollie McDonald a very talented performer who performed though out the Inland Empire. Ollie McDonald is for seniors 50 and older and has been operating in our city for 22 years. 5. DESCRIBE YOUR ORGANIZATION'S CAPACITY TO ASSURE THE PROJECT HAS ADEQUATE FACILITIES, EQUIPMENT, SUPPLIES, PURCHASING PROCEDURES, AND PERSONAL MANAGEMENT SUPPORT, INCLUDING CLEARLY DEFINED ROLES FOR STAFF A..~D ADMINISTRATORS; INTERNAL POLICIES, INCLUDING TRAVEL POLICY. For Official Use Only Page 17 EXHIBIT A For Official Use Only Narratives The 5th Street Senior Center houses both the Senior Companion Program and the Retired Senior and Volunteer Program, which is funded through the City's General Fund. The 5th Street Senior Center is ADA compliant and is currently being used for administration, training and meetings, programs, and rentals. Equipment and supplies are purchased as needed through the City's chain of command, utilizing best parctice principals. Its Financial Operation Procedures are outlined in written documents and maintained by the Finance Department. All policies and procedures of the Department of Parks, Recreation and Community Services, are, subject to City Council approval. The City's program-based 2010-2011 Fiscal Year operates July 1st through June 30th of the following year. The Finanee Department is one of 11 city departments. This department acts as the centralized and formal means of disseminating Cost Principle Guidelines, as well as Audit guidelines to the rest of the city departments/divisions. Any financial administrative policy of long duration, which affects other operating departments of the City, which should be brought to the attention of those departments, will properly be the subject of these Administrative Guidelines and directives from the Finance Department. The City plans to continue being timely with all fiscal requirements and monthly reporting, keeping accurate financial records of all funding, and expenses and continue to show and give excellent services to our senior population, while following the delivery procedures ofthe Corporation for National and Community Services. Clearly defined roles are in place to secure the integrity of the City and all of its many partners. The Senior Services Program Managers are supervised by the Human Services Program Manager, who is on site and reports to the department's Community Recreation Manager, who in turn reports to the Deputy Director and then the Director of Parks, Recreation and Community Services Department, who in turn reports to the City Manager. Internal procedures are also in place for all accounts payable and receivables through the Finance Department. All Budget line items are checked and approved by the Parks, Recreation and Community Services Department and then re-checked by the Finance Department before expending any funds. For Official Use Only Page 18 EXHIBIT A For Official Use Only Narratives Travel policies are in place with staff recording mileage and printing out a conformation of mileage from Google Maps. All mileage is approved by the Human Services Program Manager, the Community Recreation Manager, Department Deputy Director, Department Director and the Finance department. 6. YOUR ORGANIZATION'S PROCEDURE OR SYSTEMS FOR SELF-ASSESSMENT, EVALUATION, AND CONTINUOUS IMPROVEMENT. Through the Human Resources Department, staff are trained and updated on policy changes that affect governing processes and procedures. Also an annual evaluation is given to each employee with a grading system to assist in employee's self-improvement. Staff conducts yearly site visits with the site supervisor to discuss site plan objectives with performance outcomes. We also discuss how the RSVP Offices can better support the site. Staff also has the sites complete a Quarterly Volunteer Station Report & Update Information form quartley. We gather feed back, from volunteers through annual surveys. Staff then compiles this information and looks for ways to expand and refine our program. Other Harnessing Baby Boomers' Experienced (with a focus on supporting older adults who require assistance to live independently) NjA ENSURING A BRIGHTER FUTURE FOR ALL OF AMERICA'S YOUTH (IN PARTICULAR CHILDREN AND YOU IN DISADVANTAGED CIRCUMSTANCES) San Bernardino RSVP is in the process of creating a partnership with the San Bernardino Unified School District Mentoring program to match senior volunteers with disadvantaged youth ages 12 through 19. We have also partnered with the New Hope Church Youth Summer Program and the San Bernardino Unified School District Summer Youth Program. These programs bring our youth into the Senior Centers. It also lets our senior volunteers and youth volunteers work together on projects like the For Official Use Only Page 19 EXHIBIT A For Official Use Only Narratives center's community garden. This program happens each summer durning the months of June and July. Mobilizing More Volunteers: N/A Engaging Students in Communities We have partnered with the New Hope Church Youth Summer Program and the San Bernardino Unified School District Summer Youth Program. These programs bring our youth into the Senior Centers. It also lets our senior volunteers and youth volunteers work together on projects like the 5th Street Senior Center garden. Supporting Disaster Preparedness and Response: N/ A PNS Amendment (if applicable) N/A For Official Use Only Page 20 EXHIBIT A For Official Use Only Work Plan/Performance Measures Total Number of Unduplicated Volunteers: 324 Part 1: Need Community Need Non-PFI Activity Part 2: Actlol"l.plan Service Activities The Task Force works on special events and one-time projects for the community on a as needed schedule. Volunteers will be trained specifically for the programs or project needs. Volunteers may also participate in the San Bernardino RSVP Advisory Council. .<......'i<::<;.,,~ Anticipated Input Anticipated Accomplishments/Outputs Summary Period of Accomplishment: Performance Measure: Anticipat8cllntermediate Impact/Outcome Summary Period of Accomplishment: Performance Measure: Anticipated End Impact/Outcome Summary Period of Accomplishment: Performance Measure: Part 1: Need Community Non-PFI Part 2: Action Service Adult Education & Literacy: 5 volunteers serve at 1 station. Volunteers will assist in the planning and delivery of educational For Official Use Only Page 21 EXHIBIT A For Official Use Only Work Plan/Performance Measures subjects / projects under the San Bernardino Adult School at one of the senior centers. 2 volunteers serve at one station in the San Bernardino Libraries. Computer Literacy: 5 volunteers serves at 1 station. 5th Street Senior Center will act as the training center for adult computer literacy. Literacy: 2 volunteers help support the San Bernardino Libraries literacy program and help with other library needs. Anticipated Input Anticipated Accomplishments/Outputs . Summary Period of Accomplishment: Performance Measure: Anticipated Intermediate Impact/Outcome Summary Period of Accomplishment: Performance Measure: Anticipated End ImpactlOutc~me Summary Summary , Period of Accomplishment: Performance MeasUre: Part 1: Need Community Need Non-PFI Part 2: Action Plan Service Activities Tax Consulting/Counseling: 2 volunteers at one site will help low income seniors with their tax preparation or questions from February to April 15th at the 5th Street Senior Center. For Official Use Only Page 22 EXHIBIT A For Official Use Only Work Plan/Performance Measures Thrift Store: 21 volunteers will provide service at 1 thrift stores sorting, displaying and selling merchandise. Humane Society: 2 seniors provided customer service and help with the laundry. Anticipated Input Anticipated Aecompli$hments/Outputs Summary Period of Aecompli$hment: Performance" Measure: Anticipated Intermediate Impact/Outcome Summary Period of Accomplishment: PerfOrmance Measure: Anticipated End Impact/Outcome Summary Perlo<! of Accomplishment: Performance Measure: Part 1: Need Community Need Non PFI Part 2: Action Plan Service Activities Senior Center Programs (non-residential): 70 volunteers will serve at 8 various stations. They maybe line dancers promoting exercise as well as the fun and giving of performance, especially for those living in senior living facility environments. The nine Senior Center that houses the various programs are Center for Individual Development, Newberry Springs Senior Center, Perris Hill, Hinkley Senior Center, Lighthouse for the Blind, Yucaipa Senior Center, 5th Street Senior Center and Highland Senior Center. For Official Use Only Page 23 EXHIBIT A For Official Use Only Work Plan/Performance Measures Companionship / Outreach Programs: 14 volunteers serve at 3 station. PAL (Phone Alert League) volunteers and Friendly Visitors will regularily check / look in on the frail, homebound participants and neighbors in their communities to ensure their safety and well~being. The Transportation Assistance Program (TAP) a program at the Highland Senior Center assists the homebound, frail and elderly with transportation to the store, doctor appoments and other trip as needed. AnticipatedJnput 70 RSVP Volunteers will support 8 Senior Center Programs by donating approximately 21,008 annully. Senior volunteers will be recruited at each senior site to assist in the program needs of the senior population at their centers. Anti~ipated Accomplishments/Outputs Summary Period of Accomplishment: Performance . Measure: Anticipated Intermediate Impact/Outcome Summary Period of Accomplishment: Performance Measure: Anticipated End Impact/Outcome Summary Period of Accomplishment: Performance Measure: Part 1: Need Community Need Non~PFI Activity Part 2: Action Plan Service ActIvities Senior Volunteers will assist students in reading, math and science skills in the 1st Congrational Church Homework Center. For Official Use Only Page 24 EXHIBIT A For Official Use Only Work Plan/Performance Measures Anticipated Input Anticipatell Accomplishments/Outputs Period of Accomplishment: Performance Measure: Summary Anticipated Intermediate Impact/Outcome Summary Period of Accomplishment: Performance Measure: Anticipated End Impact/Outcome " Period of Accomplishment: ",,';.// Performance Measure: Summary Part 1 : Need Community Need Local Law enforcement agencies continue to report that both uniformed and non-uniformed employees struggle to meet their daily work load, especially in the recent national economic down turn, and in the communities served by RSVP. In October, 2009 the California Employment Development Department stated that the unadjusted unemployment rate in San Bernardino County was at 14%, which is 5% higher than in October, 2008. This increase alerted local law enforcement agencies of the need for a stronger presence in local communities and eonc\uded the necessity for "Citizens on Patrol"' volunteers as a valuable alternative resource. As of June 2010 the unemployment rate as been seasonally adjusted to 12.3%, a 1.7% decrease in unemployment for the community, but still well above the 9.5 % national unemployment per the United States Department of Labor. The RSVP volunteers create a greater law enforcement presence in local communities, which in turn creates a safer environment for positive changes. Senior volunteers can also help ensure a higher level of customer service and enable uniformed officers to spend more time with direct services to residents, providing these agencies with invaluable cost savings. For Official Use Only Page 25 EXHIBIT A For Official Use Only Work Plan/Performance Measures Parf2: Action Plan Service Activities Volunteers will handle non-criminal matters in support oflocallaw enforcement agencies, including reception desk activities, citizen patrols, crime watch, non-criminal property control, clerical support, and data entry. Volunteers may also represent the agencies at selected community events, creating a higher profile for their respective law enforcement agencies in their communities. Anticlpa,ted Input 165 RSVP Volunteers will support 8 San Bernardino County law enforcement agencies by donating approximately 10,000 hours quarterly. Training, background checks, fingerprinting, uniforms, or badges will be provided by the respective agency according to their individual standards, or volunteers may be asked to cover some costs, such as uniforms. ~erlod of Oct - 2010 to Sept - 2011 Performance IVI Accomphshment: Measure: u Anticipated Accomplishments/Outputs Summary Local law enforcement agencies will receive 10,000 quarterly of volunteer assistance, releasing law enforcement personnel to concentrate on more direct core public safety responsibilities (crime suppression, domestic grievance, booking/detention, etc.) Indicator: # of hours served by RSVP volunteers annually. Target 40000# How Measured:Timesheet Description: Volunteer timesheets will be collected monthly and totaled for an annual number. Anticipated Intermedlateh1!pactlOutcome Period of Oct - 2010 to Accomplishment: 1 Performance IVI Measure: u Summary The community will observe a greater law enforcement presence in their community through "Citizen on Patrol" units in their neighborhoods, creating a safer environment for positive change. Indicator: Percent of those surveyed expressing satisfaction in law enforcement presence. Target 50 % How Measured:Survey For Official Use Only Page 26 EXHIBIT A For Official Use Only Work Plan/Performance Measures Description: A satisfaction survey sample of the residential population in the communities where RSVP volunteers are !,Citizens on Patrol!, will be conducted twice a year. Anticipated EndlmpactlOutcome PeriOd of Oct - 201O.to S~pt - 201I.P!rformance fYI Accomplishment: ::. .:Measure: L"I Summary Percent increase over prior year level of emergency responses reported by local law enforcement stations with RSVP volunteer's verses local law enforcement stations without RSVP volunteers, due to higher law enforcement presence. Indicator: Percent increase over prior year level of emergency responses reported by local law enforcement stations with RSVP volunteer!,s verses local law enforcement stations without RSVP volunteers. due to higher law enforcement presence. Target 3% How Measured:Self-assessment Description: From the local law enforcement agencies Annual Reports, there will be a 3% or greater reduction in emergency response rate reported by local law enforcement stations with RSVP volunteers than those stations without RSVP volunteers. Part 1: Need . Community Need Non-PFI Activity Part 2: Action Plan Service Activities The American Red Cross will act as our disaster preparedness partner in the community. Volunteer position will be supportive to the facility for non-disaster times. Anticipated Input ':;',>:':' ..''',',' Anticipated Accomplishments/Outputs Summary Period of Accomplishment: Performance Measure: For Official Use Only Page 27 EXHIBIT A For Official Use Only Work Plan/Performance Measures An~iCipated Intennediate Impact/Outcome Summary Period of Accomplishment: Performance Measure: Anticipated End Impac:tlOutcome Summary Period of < Accomplishment: Perfonnance Measure: Part 1: Need CC)rnmunity Need Approximately 718,354 people live in San Bernardino County. Of that number, 48,779 seniors age 65 and older are located in The City of San Bernardino RSVP service area per the 2005-2007 U.S. Census Bureau. The 2006-2008 U.S. Census survey shows that there are 161,835 seniors 65 and older in San Bernardino County and out of that number 13,510 live below the poverty line. Low-income seniors and seniors living alone are at a greater risk of not receiving the proper nutritional diet per the United State Department of Agriculture. Congregate meals provide 1/3 of the nutritional requirement needed for seniors, as well as a safe place to socialize while enabling independent living. These nutritional sites help ensure that the senior population has an adequate intake of nutritional foods. By addressing basic nutritional needs, the program aims to help San Bernardino County's senior citizens maintain good health. The Senior Nutrition Program has asked for RSVP volunteers to assist, in serving meals and various other kitchen duties for many years. Without volunteer help, these seven nutrition sites would not be able to serve many of those in need. Part 2: Action Plan ServiCe Activities Each week for a year volunteers will assist low-income seniors by greeting participants as they enter the congregate meal, serving of meals, interacting with participants during meals, and assisting with clean up. Anticipated Input For Official Use Only Page 28 EXHIBIT A For Official Use Only Work Plan/Performance Measures 27 RSVP Volunteers will each provide 60 hours a quarter which will total 1620 hours a quarter to congregate meal sites throughout the service area. Nutrition sites will provide training and supervision. RSVP will provide recognition and supplemental insurance for volunteers. Period of Oct - 2010 to Sept - 2011 Perlormance IYI Accomplishment: Measure: ~ Anticipated Accomplishments/Outputs Summary Seniors will receive nutritional meals from the senior nutrition programs at nutrition sites. Indicator: Number of meals served quarterly Target 15500# How Measured:Activity log Description: Totals are compiled by the Senior Nutrition supervisors from their Plus and Minus Reports and reported the RSVP Manger each month Anticlpatedlntennedlate Impact/Outcome AccomPI~:~~=~~ Oct - 2010to Sept - 2011 perl~~~:= ~ Summary Seniors will participate in the meal program regularly Indicator: Number of seniors participating in the congregate meal program regularly. (at least three times per week for six consecutive weeks.) Target 50 % How Measured:Survey Description: 50% of senior i,s survey will report that they participate in the congregate meal program at least three times a week for six consecutive weeks. Anticipated End Impact/Outcome Perlo<lof Oct - 2010 to Sept 2011 Accomplishment: f>.erlormance IYI . Measure: ~ Summary Participating seniors will experience increased health and social benefit. Indicator: Percent of seniors surveyed will state that they have experienced increased socialization and health due to the Congregate Meal Program participation. Target 95% How Measured: Survey For Official Use Only Page 29 EXHIBIT A For Official Use Only Work Plan/Performance Measures Description: Survey will be administrated twice a year to Senior Nutrition participants at each site. Part 1: Need Community Need Non-PFI Part 2: ActiO!1 Plan Service Activities 20 Volunteers at 2 local hospitals will help better paitent and families experience at a most difficlult time. Services include: greeting visitors at the front desk, assisting with patient care in the units, sewing crafts in the Voulnteer Center or guiding patitents and vistors to their destinations. Anticipatlld Input AnticiPated Accomplishments/Outputs Summary Period of Accomplishment: Performance Measure: ':c.....> " .c......" .c', ,," "'W Anticipated Intermediate Impact/Outcome Summary Period of Accomplishment: Performance Measure: Anticipated End Impact/Outcome Summary Period of Accomplishment: Performance Measure: For Official Use Only Page 30 EXHIBIT A For Official Use Only Required Documents Document Name Status Articles ofIncorporation Already on File at CNCS Board of Directors Sent CP A Certification Already on File at CNCS Organizational Chart Already on File at CNCS Project Director's Job Description Already on File at CNCS Community Advisory Group names and addresses Sent Negotiated Indirect Cost Agreement Not Applicable Statement of whether applicant is subject to A133 audit Already on File at CNCS Statement of date oflast Al33 audit Sent Roster of Volunteer Stations Sent Aggregate Dollar Amounts of funding Already on File at CNCS List of the names of any Funding Organizations/Sources Not Applicable For Official Use Only Page 31 RPT_BGT_424 September 20,201012:32 PM EXHIBIT A RSVP-San Bernardino City of San Bernardino D. Equipment E. Supplies F. Contractual and Consultant Services I. Other Volunteer Support Costs Criminal Background Check 950 Budget Dates: 10/01/2009 - 09/30/2012 CNCS Share Grantee Share Excess Amount 32.240 21.096 2.251 1.069 2.471 186 0 0 0 1.716 3.517 275 3,034 4.513 397 0 0 0 $5.819 $10.501 $858 605 0 0 3.222 0 0 $3,827 $0 $0 400 550 0 0 2,309 0 0 0 0 $0 $2.309 $0 $42.286 $34.456 $3.109 Application ID: 11SR120386 Total Amt Section 1. Volunteer Support Expenses A Project Personnel Expenses B. Personnel Fringe Benefits FICA Health Insurance Retirement Life Insurance 55.587 3.726 o 5,508 7.944 o $17.178 Total C. Project Staff Travel Local Travel Long Distance Travel Total 605 3,222 $3.827 2.309 o $2.309 Total J. Indirect Costs Section I. Subtotal Section 11. Volunteer Expenses A. Other Volunteer Costs Meals Uniforms Insurance Recognition Volunteer Travel $79.851 Section II. Subtotal ~.._- Budget Totals Funding Percentages Required Match # of years Receiving CNCS Funds 0 0 0 0 0 0 0 0 1,060 937 123 0 2.500 2,000 500 0 17.414 13,914 3,500 0 Total $20.974 $16,851 $4,123 $0 $20.974 $16.851 $4.123 $0 $100.825 $59.137 $38,579 $3.109 60.5% 39.5% nla nla Form 424A Modified SF-424A (4/88 and 12/97) Page 1