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HomeMy WebLinkAbout06-Risk Management Cln>' OF SAN BERNARDIQ) - REQU&Q- FOR COUNCIL AC-Q)N From: JOHN C. KIRWAN, Director Dept: RISK MANAGEMENT D8~: MARCH 28, 1988 Subject: PRIMA CONFERENCE MAY 17-20, 1988 NEW ORLEANS, LOUISANA -=rR... ...- . Synopsis of Previous Council action: None. Recommended motion: That the Mayor and Common Council approve out of state travel and expenses for the Director of Risk Management to attend the annual PRIMA Conference in New Orleans, Louisana, May 17-21, 1988. If I 0 (). K- c;> __ ~ture Contact person: John C. Kirwan Phone: 384-5308 Supporting data attached: Staff Report Ward: Not Applicable FUNDING REQUIREMENTS: Amount: $1,200.00 Source: < Acct. )001-451-53310 Finance: ;')(1_ C r~_ Council Notes: 75.0262 Agenda Item No, t, o 0 "The Next Decade... Risk Management Goes Marching On" "Oh, how you want to be in that number" when PRIMA's annual conference marches into New Orleans, May 17-20,1988, and into our second decade of service to public sector risk manag- ers, PRIMA has planned an extensive program, our biggest ever, with more than 60 sessions and roundtables covering nearly every aspect of public entity risk management, There will be special extended sessions of particular interest to beginning risk managers and school risk managers, as well as a number of workshops targeted to more experienced conference par- ticipants. Sessions will run concurrently so you can attend programs that best apply to your or. ganization, Our many planned activities, such as a Cajun festival, give you a chance to meet infor- mally with speakers and other participants, In addition, we've arranged special day tours for spouses and guests, Come to the conference in New Orleans this May and join us as we "blow our horn" in honor of our 10th year and march fOlWard to the next decade, New Orleans: America's European Masterpiece From cool blues to hot jazz, what better place to "go marching on" to the future than the music- oriented city of New Orleans? With the influ- ence of the Indians, Spanish, French and Cajuns, it's no wonder visitors and residents alike consider New Orleans an exotic, multifac- eted city, Nicknamed "America's European Masterpiece," New Orleans does indeed prove that variety is the spice of life-oat least in this waterfront town, Conference Registration: Government Attendees To save money, take advantage of PRIMA's advance discount rate and register by April 15, Registration fees received by April 15 are $300 for government members and $370 for non- member governments. The non-member gov- ernment registration fee includes membership o o in PRIMA for the 1988 calendar year, After April 15, the member fee increases to $350 and the non-member fee to $420, Again this year, we are offering a special rate to governments that wish to send more than one representative to the conference; the cost is $260 for each additional registrant. Governments that join PRIMA as part of the registration fee may take advantage of the additional person rate, Conference Registraticll: Private Sector Attendees The registration fee for PRIMA industrial af- filiate members is $520 per person and $495 for additional registrants from the same organiza- tion, For non-members from the private sector, the fee is $570 per person; additional regis- trants from the same organization are $520 each. To find out how you can become an indus- trial affiliate, contact PRIMA's national office at (202) 626-4650, PRIMA's conference offers one of the best buys available. Practically all your costs are included in the registration fee, The price covers these meals and special events: . Opening Reception Tuesday, May 17 . Louisiana Cajun Dinner Festival Wednesday, May 18 . Paddlewheel Boat Ride/Dinner Friday, May 20 . Continental breakfasts, lunches, coffee breaks, session materials Wednesday-Friday / New Orleans: An F.ntertaining City Wednesday, May 18 Louisiana Cajun Dinner Festival One of the most popular Cajun tunes, "Let the Good Times Roll," sets the mood for this festi. val, There is action everywhere, Oyster shuck- ers fill baskets with oysters faster than you can eat them; jambalaya simmers in big iron o 0 kettles, Crafts are displayed throughout the fest; watch people weave baskets, carve decoys, knot crayfish nets and make corn husk dolls, Authentic Cajun music will entertain you as you enjoy the food, crafts and lifestyle of one of Louisiana's most exciting cultures, Free to registrants, $30 for guests, Friday, May 20 Paddlewheel Boat Ride/Dinner New Orleans is a city known for its outstanding Creole delicacies, Old World elegance and ex- citing and innovative music, What better way to experience the essence of New Orleans than on a two-hour paddlewheel boat ride up the Mighty Mississippi? The evening features a buffet dinner and a live Dixieland jazz band aboard the luxurious Creole Queen, one of the largest paddlewheelers around, Join us for an evening of New Orleans' pleasures, Free to registrants, $30 for guests, Spouse Tours Wednesday, May IS Whirl-a-Round Tour/New Orleans School of Cooking Your Whirl-a-Round tour introduces you to some of the unique sites of New Orleans, such as the Garden District, a New Orleans ceme- tery, the Louisiana Superdome and Canal Street, one of the largest boulevards in the world, Your tour ends where New Orleans began: the French Quarter, Here, you'll go to the New Orleans School of Cooking for a dem- onstration by a local chef and a sumptuous Creole lunch, Cost: $30 Thursday, May 19 Plantation Tour Step into historical Louisiana with a plantation tour, Travel was difficult for early Louisiana planters, so their plantations were self-suffi- cient communities, This tour takes you to two of these magnificent mansions and includes a special plantation lunch. Cost: $32. Exhibit Hall Information During the conference, we will have an Exhibit Hall where attendees can learn more about risk o o management-related services and products, Again this year, we have planned a special RMIS Hall for attendees who are interested in exploring the world of risk management infor- mation systems for microcomputers, Software specialists will be available to answer your questions and explain the capabilities of their programs on a one-to-one basis, This activity will differ from the Exhibit Hall and will be open at special times throughout the confer- ence. If you are interested in taking advantage of this opportunity, please sign up in the space provided on the registrl'. don form, Space will be limited; you must register in advance, Special Air Travel Discounts PRIMA is working in conjuncion with Delta Airlines to provide competitive fares to the national conference, Delta is offering a 40 per- cent discount to attendees traveling on Delta to the conference, To reserve and purchase your airline ticket, follow these easy steps: 1. Call1-S00-241-6760from Sa,m, toS p,m, Eastern Standard Time, seven days a week, 2, Identify yourself as a PRIMA conference attendee and refer to account number P0607, 3. Indicate your arrival and departure dates, The discount applies to round-trip flights be- tween May 12-25, 1988, 4, You will receive a 40 percent discount on the normal coach fare, Tickets must be pur- chased seven days in advance, 5, Your travel agency may place your reser- vations through the toll-free number, using the special account number, to obtain the same benefits, Session Levels The conference sessions are designed to bene- fit risk managers of all experience levels. They are marked basic (8), intermediate (I), ad- vanced (A) or of interest to all (All), Smoking Policy There will be no smoking during any of the conference sessions. Smoking will be permitted in the corridors and during meal functions, . o Tuesday, May 17 o Registration, opens at noon Opening Reception, 6:30 p,m" Marriott Hotel Wednesday, May 18 7:30-8:45 a,m, Breakfast/Regional Meetings Meet with your regional vice president to discuss your ideasforwhatPRIMA can dofor you and what you can do for PRIMA, Chapter issues will also be discussed, 9-10:15 a,m, Opening Session "1a:1,,~-ing in [he \\' arid of Tomorrow The opening session's speaker, Dr, William Boast, president, SYN COM Ltd" has been a director and designer of management, communication and moti- vation workshops since 1965, He has conducted pro- grams for more than 1,600 companies, professional organizations, federal, state and local government agencies and numerous colleges and universities, Dr, Boast talks about the source of all human opportuni- ties and problem solving: the thinking mind, He motivates managers and staffalike in today's stressful and ever-changing work environment, 10:30-11:45 a,m, Concurrent Sessions 1. SHling-up a Risk ~ranagement Program IE) This session for the new risk manager will examine howto begin your risk management program and will detail the various steps to take for its continued development, Moderator: Speaker: Bruce Birdwell Risk Manager Irving, Texas Peter Potemkin Manager, Safety Services Texas Municipal League .) De\"i/.\nl~'.~l Tr:.li:1ing Probrrar~-. B-Il This session will discuss developing a training pro- gram, securing supervisory and management sup- port, determining the return on training investment and coaching your instructors, Additional timewill be spent on advertising, training aids, handouts and course critiques, Moderator: Jack Vaeth Risk Manager EI Paso County, Colo, o o Speaker: Greg Hidden Risk Manager St, V rain Valley School District Longmont, Colo, 3. Sifting Through the Environmental "[aze i I) What legislation affects environmental decisions to- day? What do you as a risk manager need to know to comply with environmental regulations? This session will review proposed and passed legislation and other federal requirements regarding solid waste disposal, hazardous materials clean up and disposal, emer- gency response to chemical spills, underground stor- age tanks and other exposures facing public agencies, Focus will be on CERCLA, SARA, community right- to-know and EP A's regulations for underground stor- age tanks, Moderator: Speaker: Rodyne Roach Risk Manager Adams County, Colo, Rena Steinzer Attorney Spiegel & McDiarmid Washington, D,C, -4 Cost Allocation: Dividing Up the Pie (I) Charging user departments for the costs of risk management services and losses can be a p<?Werful tool for the risk manager, Learn about the deSIgn and mechanics of cost allocation systems in this session, which will present examples of both prospective and retrospective rating plans and address cost allocation among pool members, Moderator: Carol Childers Mgr, of Risk and Insurance Mayor's Officer of Operations New York, N,Y, Speakers: Thomas 1. Vance, ARM Risk Manager Anaheim, Calif, Margaret W. Tiller President Tiller Consulting Group St, Louis, Mo, :') Fielrii:H?: thf:~ !):{l,i'_'c~ L~qhl!ity Team i;\) Design error liability problems could come back to haunt you long after your architects and engineers have completed their work, How do you make sure , that their errors and omissions coverage will still be I there if you need it? This session will desc.ribe a new concept, similar to a wrap-up, for developmg a team approach to design liability, Moderator: LaRue Williamson Asst. Dir, of Finance and Risk Management Dallas/Ft. Worth Airport Board o o Panelists: James Gresham Risk Manager Austin, Texas Robert Jansen Vice President DPIC Company Atlanta, Ga, Marshall Ames Senior Vice President Victor 0, Schinnerer & Co. Inc, Washington, D,C, 6, Pools: To Join '}r '\oc to ')olin' ,,\11, This session will examine the numerous issues an entity should consider and evaluate when thinking about joining a pool. Moderator: Terry Bone Risk Manager Puget Sound Schools Risk Management Pool Seattle, Wash, Speakers: Kathleen Maurer Washington Cities Ins, Auth, Michael Burch Risk Manager Larimer County, Colo. 12-1:15 p,m, Lunch and Presentation of Risk Man- agement Achievement Awards 1:30-4:30 p,m, Extended Sessions Advanced Risk :..lanagement Workshops These workshops will give experienced risk managers an opportunity to exchange ideas and get advice from peers, The workshops began atIast year's conference, and participants found them to be a great success, Each workshop is limited to 20 participants, One session will focus on employee benefits; the others will cover general topics, To participate, you must be a public entity risk manager with at least three years of experience in charge of government risk management. Participants must make a brief (5-6 min,) presentation on some policy, program, or innovative idea from their entity, You are also required to bring 25 copies of written material related to the program (Le" write-up of your presentation, forms, manuals, policies), Ample time is allowed for open discussion and questions following presentations, Indicate your interest in these sessions on the registration form, Space will be assigned on a first- come, first-served basis, You will receive confirmation and additional information in the spring, o o 1:30-2:45 p,m, Concurrent Sessions 7. Safety First, Last and Always I B) Safety and loss prevention programs are vital to an effective risk management program, This session will present a systematic approach to developing a safety program for your public entity, Moderator: Howard Taylor Risk Manager South Florida Water Management District Speaker: Pierrette E. Ray Risk Man,cgement Officer Westminster, Colo, ~, Right-to-Know: How to Cornpiy (II This session will review federal, state and local hazard communication or "right-to-know"laws and explain how they affect public agencies, The components of a successful in-house right-to-know compliance plan, including a chemical substance inventory, MSDSs, right-to-know manuals, labeling and employee train- ing, will also be discussed, Moderator: Ai Hatten Risk Manager Kitsap County, Wash, Speaker: ThoTTUUI I. Zera Director Safety Mgmt, Services Co, Kenmore, N,Y, 9. Litlgation '.lanagernent: Who's in Charge') .L\, We all try to avoid litigation, but when it occurs, who's in control? This session will outline techniques em- ployed by risk or claims managers in monitoring and/ or directing ongoing defense work. Moderator: Debbie eallio Risk Manager Arvada, Colo, Speaker: Larry Wallace Claims Manager Texas Municipal League ~O, Risk :.LL~._~__ " ;.,'~' '-,; ~ This session will focus on how you as a risk manager can evaluate your properties for environmental im- pairment liability (EIL) risks, Participants will learn how to establish an action/priority response plan. Moderator: Anthony F, Raduazo City Attorney/Corporation Counsel Jackson, Mich, Speaker: Ken Bechely Senior Environmental Consultant Clayton Environmental Consultants Atlants, Ga, o o 11. Pooling Guidelines: How Do You ~easure Cp" This session will discuss the Pooling Section's guide- lines, what they are, how to implement them and how to correct deficiencies they may point out, Also cov- ered will be the California Joint Powers Association's accreditation program for intergovernmental pools. Moderator: Allen Hyman Director of Insurance Services Texas Municipal League Speakers: Elizabeth Puddington Executive Director New Hampshire School Board Insurance Trust Jeffrey Pettegrew Risk Manager Contra Costa Municipal Risk Management Authority, Calif, 12. Health Care: \'il1at Will the Future Bring? (AW This session will discuss the administrative and finan- cial impacts of the proposed Kennedy bill, COBRA, state pooled programs and Medicare changes, Also included will be methods of redesigning benefit pro- grams to comply with mandates while continuing to control costs and provide health care services to meet future needs, Moderator: Speakers: William Herrington Director of Risk Management Ft. Worth, Texas Mary Lou Emmert Risk Manager Monterey County, Calif, Additional speaker to be announced 3-4:30 p,m, Concurrent Sessions 1:3. Workers' Corr:pensation--The Basics (B) This basic session is designed to give the beginning risk manager an overview of workers' compensation. It will include a brief history of the development of workers' compensation, emphasizing that it is not an employee benefit, Subjects to be covered include defi- nitions and explanations of experience modification factors, manual rating, retrospective rating plans and monopolistic states. Moderator: Bob Tieman Risk Manager Dane County, Wis, Speaker: William English, CSP, PE Risk Management Consultant Oakton, Va. 14. Going Self-insured (B-1I This presentation will deal with the step-by. step o o process of becoming self-insured and will study both entities that chose to self-insure and entities that were forced into self-insurance. Moderator: Scott Wyatt Risk Manager San Antonio, Texas Speakers: Don Childre Risk Management Officer Opp, Ala, Janet Folta Risk Manager Poudre School District R-I, Colo, I I I , I 15, Are Your Public Offic;als Running Scared? (I-A) This session will cover what the risk manager can do to educate public officials in preventing liability claims and how the risk manager can aid the defense counsel in public official liability cases, Moderator: Anthony Arena Assistant Budget Director Westchester County, N,Y, Speaker: William Ready Sr, Ready & Associates Meridian, Miss. 16. The Great GASB (All) Attendees will receive an update on the Governmen- tal Accounting Standards Board's development of ac- counting and financial reporting standards for risk management activities, This session is designed for risk managers and finance personnel from individual public agencies and will address how these new stan- dards will affect your entity's bottom line, Moderator: Kathleen E, Howe Risk Manager/Human Resource Administrator Villa Park, ll!, Speaker: To be announced 17, Managing Health Care Costs iAm Various techniques and plan designs that are being used inan effort to contain rising health care costs will be covered in this session. Included "ill be a discussion of the basic components of plan modification tech- niques (caps on specific loss lines), catastrophic case review, second surgical opinions, HMOs, PPOs and "managed care." Moderator: Stan Fayne Risk Manager Oakland County, ~fich, Speaker: Kathleen Howard Senior Consultant Johnson & Higgins of Florida o o Thursday, May 19 9 a,m,-Noon Extended Session 18, Limiting Police Liability (All) This session will show "liability in action" and give specific examples of police activities that were actually or potentially the cause for liability, The importance of policy development, dissemination and implementa- tion will be discussed in relation to current supervi- sory and management practices, Finally, the session will offer specific steps risk managers and public officials can take to limit police liability problems, Moderator: Gary Kuckel City Manager Coldwater, Mich, Speaker: G, Patrick Gallagher Director Institute for Liability Mgmt. Vienna, Va. 19, Schools Days, Schools Days This full-day program (9 a,m.-4:15 p,m.) is aimed at school risk managers and administrators, Moderator: Rita T. Costantino Assistant Executive Director for Finance and Administration Connecticut Association of Boards of Education 9-10:15 a,m,..Loss Control (or Schools School district risk managers have unique concerns, How do you develop and maintain a uniform risk control program among a number of schools? This program will cover methods of dealing with numer- ous, autonomous administrators within a school dis- trict. Speaker: To be announced 10:30-11:10 a,m.--School Playgrounds Playground injuries are an all-too-common problem for schools. This program will focus on defining the exposure and developing methods of treatment, Speaker: Frank James General Manager Redwood Empire Municipal Insurance Fund Sonoma, Calif, 11:10-11:50 a,m,--R,sk J[anagement (or Sports This session will focus on liability exposures of school athletic programs, Speaker: Ronald L, Baron, Esq. Executive Director The Center for Sports Law and Risk Management New York o o 1:30-2:10 p,m,--Pricing the Priceless A library loss can lead to huge expenses, How does a school risk manager value a library for insurance purposes or achieve an equitable settlement in the event of a loss? This session will provide answers to these and other questions, Speaker: Dennis G, Tweedale, CPCU, ARM Partner Devine and Tweedale Madison, Wis, 2:10-2:45 p.m,--Risk Financing Case Study This session will be a case study of a school districtthat had established healthy reserves before the last insur- ance crisis and was therdore able to establish a risk financing program with high deductibles, The sehool district now has a self-insured retention of $100,000 and processes claims in-house. Speaker: Dwight Collier Risk Manager Caddo Parish (La.) School Board 3-4:15 p,m,--Roundtable Attendees will have a chance to discuss ideas, view- points, successes and failures with other school risk managers in an informal setting. Participants should bring copies of policies and procedures, forms and/or manuals theyusein their school districts, This session will emphasize field trips/permission slips, seat belts in sehool buses, community use of facilities and school security, 9-10:15 a.m, Concurrent Sessions 20, C nderstanding Commercial Insurance Cov- erage, Comprehensive General Liability iB) Although many public entities use alternatives to commercial insurance, commercial insurance will al- most always play some part in an entity's risk financ- ing program, In addition, risk managers need to be familiar with the coverage provisions and exclusions in the commercial insurance coverages required of and supplied by contractors, Commercial insurance will be covered in three independent sessions; you may elect to attend any or all of them, The first one is designed to aquaint the risk manager with the stan- dard policy forms, coverages, exclusions and intended uses of comprehensive general liability insurance. Moderator: William J, Fisher Risk ~Ianager Longmont, Cola, Speaker: Cathy Pooler Vice President Marsh & McLennan Sacramento, Calif. o 0 21. Match the Employee to the Job (I-A) Public entities must use good judgment in selecting new employees who meet the physical requirements ofthejob, This session will present techniques to help an employer determine the physical abilities and/or limitations of the job applicant and thejob. Topics will include conducting pre-employment and post-em- ployment physicals and determining physical job re- quirements, Moderator: Ron Guil(oile Risk Manager St, Paul, Minn. Speaker: Charles K Anderson, Ph.D, Vice President of Engineering Back Systems Inc, Dallas, Texas ~2. Assessing Your Insurer's Solvency and Sta- bility (A) This session will provide a step-by-step guide to help insureds identify key warning signs of financial insta- bility of a primary or excess insurer, Participants will learn how to apply the IRIS test and the test's signifi- cance, Moderator: Speaker: Robert Healey Risk Manager Pima County, Ariz, David Warren President Practical Risk Management Orinda, Calif. 23, Sampling the Cafeteria Plan (All) This session will discuss the basic structure of mul- tiple option/cafeteria benefit programs, reasons for offering them and major implementation concerns, including program design, communication, employee education, administrative needs and concerns and cost-effectiveness, Moderator: Patrick Hanrahan Director of Risk Management Hampton, Va, Speaker: Frank DiBernardino Vice President and Principal Johnson & Higgins Princeton, N.J, 10:30-11:45 a,m, Concurrent Sessions 24, (J nderstanding Commercial Insurance Cov- erage, Property (B) This is the second of three sessions covering commer- cial insurance coverage and will discuss what risk managers need to know about property coverage, o o Moderator: Ron Milligan Risk Manager Washtenaw County, Mich, Cathy Pooler Vice President Marsh & McLennan Sacramento, Calif, Speaker: 25, Let the Buyer Beware (I) The goods and services procured through an entity's purchasing department are often overlooked from a risk management standpoint. This session will dis- cuss the exposures to loss that arise out of the pur- chasing process and some methods for minimizingthe risks, Moderator: Speaker: Larry Vana County Attorney Arapahoe County, Colo, Thamas 1.. Vance, ARM Risk Manager Anaheim, Calif, 26. Make Good Use of Your Loss Data iI-A) There are various techniques that can be used to develop expected loss data for subsequent years, This session will discuss developing historical data into current dollars and applying this developed data to projected future years, Moderator: John Happy Jr" CPCU Risk Manager Spokane, Wash. Speaker: Stephen Finley Risk Manager Lakewood, Colo, 27, Claims Management (A) This session will focus on how to manage claims, whether in-house or contracted out, to maximize efficiency and effectiveness, Moderator: Charlie Downie Risk Manager Hillsborough County Tampa, Fla, Panelists: Larry Wal/tree Claims Manager Texas Municipal League David North Vice President Gallagher Bassett Services Rolling Meadows, DJ, Jerry Johnson Claims/Insurance Manager San Diego, Calif. 28, Fitness, Wellness [All: Work place fitness and wellness programs and their effects on controlling workers' compensation and o o health insurance costs will be discussed, A1sofeatured will be a presentation on an innovative, cost-effective program for using community volunteer resources to promote employee health and well-being awareness. This program was the honorable mention winner in last year's Risk Management Achievement Awards, Moderator: Beth Jordan Risk Management Officer A1achua County, PIa, Speakers: Martin J, Flynn Risk Manager Clark County Sanitation Dist, Las Vegas, Nev, Abigail S, Hudgens Risk/Benetits Manager Knoxville, Tenn, Noon-l:15 p,m, Lunch and PRIMA Business Meeting 1:30-4:15 p,m, Concurrent Extended Sessions 29. Get it in Writing (B-Il Public agencies require suppliers, contractors and tenants to maintain insurance covering them against claims or judgments arising from their products or activities for the agency, This session will explain how to establish insurance requirements for contracts and how to monitor compliance with those requirements, It will be conducted by the author of PRIMA's Out- reach publication, "Procedure Manual for Contract Insurance Requirements." Moderator: Russell A Priddy, CSP Risk Manager Ft, Myers, PIa, Speaker: Erin A Oberly, CPCU, ARM President Warren, McVeigh & Griffin San Francisco, Calif, Advanced Risk Management Workshops See Wednesday session, 1:30-4:30 for details, 1:30-2:45 p,m, Concurrent Sessions 30, Understanding Commercial In:;urance Cov- erage, Boiler and ~lachinery (Bi This is the third of three independent sessions dealing with commercial insurance coverage and focuses on boiler and machinery coverage, Speaker: Cathy Pooler Vice President Marsh & McLennan Sacramento, Calif, 1 o o 31. Part.time Risk ~tanagemem I B-I! Being a part-time risk manager can be a double challenge, Smaller public entities, however, fre- quently cannot justify a full-time position, Tech- niques discussed in this session will address how part timers can build support and commitment for risk management issues and program development, Audi- ence participation and discussion will be a major part of this session, Moderator: Panelists: June Hassinger Executive Secretary Laramie County Government Cheyenne, Wyo, James G, &harret Director Office of Management and Budget Southfield, Mich, Kenneth A Klein Finance Director Winnetka, Ill. Carl Sturgill Director of Administration Athens, Tenn, 32. Fire Prevention and Control:.\:: . Publicjurisdictions have valuable resources invested in their libraries, jails, schools, gyms, courthouses and administration buildings, This session will provide several overviews of fire prevention and control in- cludingcritical management policies, regulations and the Life Safety Code. Fire prevention techniques will be reviewed, including portable extinguishers and sprinkler systems, Criteria for effective detection systems will be analyzed to give the risk manager a means of assessing tire prevention efforts, Moderator: Fred Haacker Risk and Insurance Manager Broome County, N,Y, I Speaker: Charles D. Langlois Instructor, Department of Agriculture Engineering Louisiana State University 3.3. Dellvenn( T n'::~!-!)\''-~,_: :<"l~-\.;-;~:-:; to pnnl \Ien1- bership As the insurance market begins to soften, pools will find themselves facing increased competition from traditional insurance carriers, Therefore, providing services to members is more important than ever, This session will explore various aspects of service delivery including marketing, the types of services that can be effectively delivered and the best way to deliver them, Moderator: James Robey Deputy Executive Director Municipal Association of South Carolina o o Speakers: Tim Greer Executive Director CIRSA Denver, Colo, Jcu:kson B. Floyd Executive Vice President Tennessee Municipal League Insurance Pool 34, Climbing the Lldder of Success IAlI) Career options, networking, educational opportuni- ties for risk managers (ARM, CPCU, CSP, CEBS), self-esteem and motivation will be discussed in this program designed to benefit risk managers as they grow in the profession, Speakers will tell you how to keepyourjob, enhance your resume and move onward and upward in the profession, Moderator: David M, Randall, ARM Risk Manager Wilmington, Del. Speakers: Dr, George Head, CPCU, ARM, CSP, CLU Vice President Insurance Institute of America Malvern, Pa, Dr. Joyce S, Louden Mgmt, Development Associate Governmental Services Institute Louisiana State University 3-4:15 p,m Concurrent Sessions 35, Well-Adjusted Claims [B) Often risk managers are given responsibility for ad- justingsmallliability claims or monitoring and evalu- ating the claims-handling performance of a third- party administrator, This session will teach risk man- agers without claims backgrounds the basics ofliabil- ity claims adjusting, Moderator: Rabert Marginot Risk Manager Loudoun County, Va, Speaker: Paula Chu Tanguay, ARM Risk Manager Fullerton, Calif. 36, ~lay the Force Be With You' B-1) This presentation will develop several perspectives on appropriate working relationships between risk managers and their chiefs of police/sheriffs, It will explore how to help law enforcement departments reach the risk management goals important to them, Moderator: Richard Johnston Risk Manager o 0 Manatee County, Fla, Speakers: Jimmy Glisson Risk and Insurance Officer Tallahassee, Fla, Mel Tucker Chief of Police Tallahassee, Fla. 37, Communicating Benefits m It's important for employees to know and understand all aspects of their benefit package. Communicating benefits is an integral part of your health care cost- containment program, This session will cover how to make employees aware of what ;s being offered and get them to buy into new cash-saving options, Moderator: Judy Deutsch Risk Manager Tamarac, Fla, Speaker: To be announced 38, It's a Jungle Gym Out There (All) , While the basics of sound risk management principles also apply to parks and recreation, this particular field involves a number of unique aspects, This session will assist risk managers in dealing with their agencies' park and/or recreation exposures, Moderator: AI Dagon Risk Manager Orlando, Fla, Speakers: Julian A Johnson, ARM Insurance and Claims Manager San Diego, Calif, Ronald 1.. Baron, Esq, Executive Director The Center for Sports Law and Risk Management 39. Pooling Secti"n ,\nnLlal \leeting This meeting is open to all who are interested in the activities of the Pooling Section, However, non- members may be asked to leave during certain por- tions of the meeting, 4:30-5:30 p.m, Concurrent Sessions 40. Pool Inform:ni'll-: E:~l'!1:1r,ge This session will consist of an informal "give and take" on pool issues, Coordinator: Bryce McEuen Executive Director Utah Risk Management Assn, .+1. .-\3k a Risk \Li;l,l;:;f': .\.:--k ,: ;'; . .. A valuable part of any conference is the "free ad\;ce" obtained from one's peers, If you have a question o o about your risk management or insurance program, this panel of experienced professionals will help you out. This session is devoted solely to answering your questions, Panelists: To be announced Friday, :-'lay 20 9-10:15 a.m, Concurrent Sessions 42. Reinsurance I lEI This program is in three parts, beginning, intermedi- ate and advanced. Participants will learn about the function of reinsurance, how to evaluate reinsurance companies and how to solve a reinsurance pricing model/case study. Moderator: Craig Gibons Risk Manager Springfield, Ore, Speaker: To be announced 43, Managing Consultants i Ii Following a brief review of the processes for determin- ing when you need a consultant, selecting one and writing a contract, this session will discuss setting goals you want the consultant to meet, communicat- ing those goals and monitoring and controlling the activities of the consultant. Moderator: Gary Avants Risk Manager Clark County, Ga, Speakers: Frank Gardner Risk Manager Natrona County, Wyo, Michael M, Kaddatz Principal ARM-TECH Laguna Hills, Calif, 44, Public Works Safety (All) Public works employees have their own unique haz- ards, Work area traffic control, heavy equipment operation, excessive work area noise levels, and trenching and excavation hazards are primary ex- amples. This session ....ill explore methods to reduce or control these and other public works exposures. Moderator: Maureen Freaney Risk/Safety Officer Dunedin, Fla, Speaker: Michael Burch Risk Manager Larimer County, Colo, o o 45, Substance Abuse, Employee Assistance Programs (All) Employee absenteeism, turnover,loss of productivity and lack of motivation cost public agencies money. These problems are often caused by alcohol, drug, family, psychological or behavioral problems. This session will discuss how to target and deal with trou- bled employees and assist them before accidents and injuries occur and before personal problems affect job performance, Moderator: Speakers: Frank F. StrothLr Assistant Director Deep East Texas Self-insurance Fund David L, Amason Risk Manager Deerfield Beach, Fla, Larry Frierson Partner Liebert, Cassidy & Frierson Los Angeles, Calif. 46, Workers' CompensationnThe T,'ends (AlIi This session will identify current trends in workers' compensation claims due to VDT exposure, AIDS, asbestos, stress and other such areas, This nuts-and- bolts session will be designed to assist managers in preventing these claims or defending them after they occur. Moderator: Speaker: Nancy Sylvester Risk Manager Lake Charles, La, To be announced 4/. Risk Financing Alternatives (I) Techniques available today for financing retained losses will be described. Details will be presented on products available from insurance companies that are designed for loss spreading, not risk transfer, The seminar will emphasize economic and non-economic analyses that can be used to compare and evaluate the various methods for loss funding, Moderator: Peter J, Boss Insurance Administrator Brown County, Wis, Speaker: Gregory H. Berg Consultant Tillinghast, a Towers Perrin Co. Simsbury, Conn, 10:30-11:45 a.m. Concurrent Sessions -.t::;, SO;'t\I;;1!"_' Risk managers are mo\ing quickly into the world of computers, Don't be left behind. This session is de- signed to help those with little or no pre\ious expeli- o o \ ence develop a working knowledge of computer tech- nology, The program will discuss computer terminol- ogy, hardware features and various applications for risk management departments, There will also be ample opportunity for your questions, Moderator: Lewis Leigh Executive Director, Washington Cities Insurance Authority Tukwila, Wash, Speaker: Robert Gallagher Jr, Asst, to the President-Product Research and Development Gallagher Risk Data Inc, Rolling Meadows, llJ, ..9, On the Road A;;;:un , B-I ) This session will present a total system for developing and maintaining a fleet safety program, It will demon- strate the need for and value of fleet safety and will look at management policies and procedures, driver qualifications and training, vehicle maintenance re- quirements, incident investigation/evaluation, appli- cation of corrective discipline and techniques of moti- vation and reward, Moderator: Truett E, Pertuis Director of Risk Management Slidell, La, Speaker: Kermit Venable Director, Bureau of Risk Analysis and Loss Prevention Louisiana Risk Mgmt, Office .50, Pre-'lualiticatlOn of Brokers and Bidding Insuranc(> :B.I) The basics of broker selection and bidding of insur- ancewill be covered. What is best for your entity? This session will discuss how each could affect the availabil- ity of coverage or how to use both effectively depend- ing on coverage and market situations, Moderator: Fred Adams Safety Coordinator Brooklyn Park, Minn, Speaker: Robert Bieber President EBASCO Risk Management Consultants Inc, New York, N.Y, .51. Reinsuranre II 1, This is the intermediate course in a day-long program on reinsurance. Moderator: Annese Ashton, ARM Coordinator, Risk Management Program Oakland County (Mich.l Road Commission Speaker: To be announced o o 52.Effective :\'egotiatmg;Communicating I All I Whether it be with an undelWriter, broker, consult- ant or our own boss, everydaywearefaced with issues to negotiate, This session will discuss the skills and strategies required of a good negotiator, It will also focus on techniques for effectively comunicating the risk management function, programs and objectives to upper management and other organizational members, Moderator: Speaker: Lewana Shearer Risk Manager Lafayette, La, Dr, Donald J, Ragsdale Professor of Speech Comm, Louisiana Stste University Noon-l:15 p,m, Lunch 1:30-4:30 p,m, Extended Session .53. Take a Byte Out of Paperwork I [) The key to a risk manager's control oflosses is infor- mation, Providing accurate and timely information is the function of a risk management information sys- tem (RMIS), This session will examine RMISalterna- tives and feature the actual development of an RMIS using off-the-shelf software on a personal computer, Moderator: Bill Satterfield Risk Manager Albany, Ga, Speaker: IAny Muench Program Director Dothan, Ala, 1:30-2:45 p,m, Concurrent Sessions 54. AIDS, .\2[; This session will feature a presentation on how to implement a successful work place AIDS program, including discussion of AIDS employment policies, liability issues, case management and employee edu- cation. Participants will also receive updates on regu- lations designed to protect employees from AIDS ex- posure. State and federal work place guidelines for protecting health care workers, police, emergency medical technicians and firefighters will be discussed, Moderator: SOrUa Alexander Risk Manager Bellevue, Wash, Speakers: Nancy Bellard Risk Manager Alameda County, Calif, Additional speaker to be announced - o o , ,j.S. ACl';)1_1r.C-:d}I:,~ '. This session will brief pool administrators on the specifics of the GASB Accounting Standards and PRIMA's Pooling Section's Reporting Guidelines, It will discuss the actuarial and financial data that will be requested, the need for the information, what pools will have to do to implement the standards and guide- lines and how to inform governing boards, Moderator: Elizabeth Puddington Executive Director New Hampshire School Board Insurance Trust Panelists: Lisa G, Chanzit Consultant Ti\1inghast, A Towers Perrin Co, Celia Scott Risk Manager San Jose, Calif, John MacDonald Partner Coopers & Lybrand Kansas City, Mo, ,'i6, E.-aiuar!!':" ~'>~ \!alOagen:ent Programs 'II Risk managers must be able to monitor, assess and evaluate their efforts. This session will provide an overview of the basic elements of program evaluation from a clear statement of a program's mission, goals and priorities, indicators of performance and measur- able objectives, Assessing results will be emphasized, Moderator: Mary L. DeCampli Risk Manager Metropolitan Washington Airports Authority Washington, D,C, Speaker: John C, Pine, Ed,D, Public Management Associate Public Administration Institute Louisiana State University 3;. F. \ I This is the advanced level of a day-long program on re- insurance. Moderator: Speaker: Robert Grist Risk Manager Atlantic County, N.J, To be announced :),~. ::::-trl~ ~ . ~tr'2ss .\~. " ~:-:; \L :"_" x::h :_":-';';: Risk managers constantly face pressures from the office, the community and at home, This session clarifies what stress is, how it develops and its psycho- logical signals. Positive ways of coping and relaxing will be identified so that the stress of everyday life can be reduced to a manageable level. o o Moderator: Terence P. Sullivan Asst, to the Town Manager Farmington, Calif, Robert Pearce, Ph,D. Asst. Vice President for Education and Community Resources Southern Baptist Hospital New Orleans, La, Speaker: , i L- 3: 15-4:30 p,m, Final Session )~. ROlindtabie DlSclssions IAlI) Come and meet with speakers and other attendees to discuss important risk management issues in an in- formal setting, Poolinll Section Activities, Sessions PRIMA's Pooling Section Board of Di- rectors has planned the following pro- gram for pool administrators and at- tendees who are interested in setting up pools: Wednesday, 10:30-11:45 a,m.-- Pools: To Join or Not to Join Wednesday, 1:30-2:45 p,m,--Pool- ing Guidelines: How Do You Measure Up? Thursday, 1:30-2:45 p,m.--Deliver- ing Improved Services to Pool Mem- bership Thursday, 3-4:15 p,m,--Pooling Section Annual Meeting Thursday, 4:30-5:30 p,m.--Pool In- formation Exchange Friday, 1:30-2:45 p.m,--Account- ability Check listings within the brochure for details on each session. ..I. 4 - - . 000 PRIMA Hotel Reservation Form PRIMA Conference, May 17-20, 1988 Mail hotel reservation form with check, money order or credit card number directly to: New Orleans Marriott Canal and Chartres Streets New Orleans, LA 70140 (504)581.1000 o The New Orleans Marriott, conveniently located in the famous French Quarter. is the headquarters hotel for the conference, Le Meridien. located across the street from the Marriott. is the overflow hotel. Room requests that cannot be accommodated at the Marriott will be forwarded to Le Meridien, The special conference room rate is $85 plus sales tax, currently 11 percent, To make a reservation, you must either enclose a check or money order covering the first night's stay or fill in the entire number of one of the following of your credit cards: American Express, Diners Club. VISA/Bank Americard. MasterCard or Carte Blanche, Don't forget the expiration date and your signature, The New Orleans Marriott regrets that it cannot hold your reservation after 6 p,m, on the day of arrival without one of the above, Credit card guarantees and deposits will be refunded only if cancellation notification is given by 6 p,m, on the day of arrival, Check.out time is 12 noon: rooms may not be available for check-in until after 3 p,m, -------------------------------------- PRIMA Conference, May 17-20, 1988 Name Government/Organization Address City. State ZIP Telephone Arrival Time and Date Departure Time and Date Please reserve rooms for people Please mark the appropriate accommodation, _ Single (1 person) _ Double (1 bed, 2 people) Double (2 beds. 2 people) Check or money order enclosed AX DC VISA MC CB Amount $_ Card # Expiration Date I authorize the New Orleans Marriott to charge my account for one-night'sdeposit and all applicable taxes, Signature