HomeMy WebLinkAbout17-Parks and Recreation
CITY OF SAN BERNARDINO - REQUEST FOR COUNCIL ACTION
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Date: December 7, 2007
Subject: RESOLUTION OF THE MAYOR
AND COMMON COUNCIL OF THE CITY OF
SAN BERNARDINO ACCEPTING FUNDING
IN THE AMOUNT OF $58,436 FROM THE
CORPORATION FOR NATIONAL AND
COMMUNITY SERVICE TO CONTINUE THE
ADMINISTRATION AND OPERATION OF
THE RETIRED SENIOR VOLUNTEER
PROGRAM FOR THE PERIOD OF OCTOBER
1,2007 THROUGH SEPTEMBER 30, 2008, AND
RATIFYING ALL ACTION TAKEN BETWEEN
OCTOBER 1, 2007 AND THE DATE THAT
THIS RESOLUTION IS ADOPTED.
From: Kevin Hawkins, Director
Dept: Parks, Recreation &
Community Services Dept.
MICC Meeting Date: January 7, 2008
Synopsis of Previous Council Action:
8-5-06 - Resolution 2006-313
Recommended Motion:
Adopt Resolution.
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SignatUl" ~
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Contact person: Kevin Hawkins
Phone: 5030
Supporting data attached: S,.ffRepnrl Resn & c.nntrnc' Ward: All Wards
FUNDING REQUIREMENTS:
Amount: Grant Funding of $58,436; cost to the
City $41,300 in match funds; $14,237 in in-kind
5c:"r\1,/",p(l.
Source: 123-502-xxxx
(Acct. Description) for admin and senior volunteers
Finance:
Council Notes:
Agenda Item No.
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1/7/0 g
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REQUEST FOR COUNCIL ACTION
Staff Report
Subiect:
Resolution of the Mayor and Common Council of the City of San Bernardino accepting funding
in the amount of $58,436 from the Corporation for National and Community Service to continue
the administration and operation of the Retired Senior Volunteer Program for the period of
October 1,2007 through September 30, 2008, and ratifying all action taken between October 1,
2007 and the date that this Resolution is adopted.
Backllround:
The City has participated in the Retired Senior Volunteer Program (RSVP) federally funded
program for over 32 years. In the last three years, over 323 participants contributed more than
103,242 hours annually. This grant will enable the City to continue providing these services.
This program provides funding toward the cost of two full-time and one part-time staff, a
Program Manager and a Coordinator of Volunteers. Forty-nine percent of the cost of program
salaries is paid from the General Fund. The Program Manager and the Coordinator of
._ Volunteers recruit volunteers, provide work sites for volunteer participation, make site visits, and
\...... prepare reports according to grant requirements.
RSVP acquires new volunteers through active recruitment, by self-referral or through inquiry
and registration at any of our RSVP sites. Once assigned to a site, the RSVP volunteers are under
the supervision and auspices of internal regulations and policies of said site. Other requirements
and responsibilities such as uniforms, badges, background checks, fingerprinting, specialized
training or skills are the sole responsibility of the volunteer and may be provided by each agency
where applicable. The policies and guidelines that the RSVP volunteers operate under are
stipulated in an MOV between the site and RSVP and are updated every three years.
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In the event that RSVP volunteers are assigned to a City of San Bernardino project or site, they
would then be under any policies and guidelines established by the City. RSVP volunteers could
mentor and tutor children; those volunteers who will be working with children undergo
background checks through the Police Department prior to commencing their work with
children. The City currently has no RSVP volunteers working with children. RSVP volunteers
also provide transportation to seniors and participate with local law enforcement as Citizens on
Patrol (COP). RSVP volunteers do not receive pay, but can request up to $15 per month as
reimbursement for their transportation expenses paid for by the grant funds.
The grant is an e-grant, which requires the applicant to complete the application online. This
grant was due to the Corporation for National and Community Service on July 21, 2007. The
Department received a Notice of Grant Award in the amount of$58,436 dated October 16,2007.
The agenda item was delayed pending completion of an internal review of volunteer processing.
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Financial ImDact:
The City provides matching funds for local travel, long distance travel, supplies, other volunteer
support costs, salaries and fringe benefits for two full-time and one part-time employees, a
program manager and a coordinator of volunteers, in the amount of $41,300, budgeted in the
grant match line item, 001-386-5193 (General Fund). The City also provides $14,237 ofin-kind
for accounting personnel, postage, telephone, volunteer meals, printing and office space.
Combined in-kind contributions total $55,537.
Recommendation:
Adopt Resolution.
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RESOLUTION NO.
RESOLUTION OF THE MAYOR AND COMMON COUNCIL OF THE CITY
OF SAN BERNARDINO ACCEPTING FUNDING IN THE AMOUNT OF $58,436
FROM THE CORPORATION FOR NATIONAL AND COMMUNITY SERVICE TO
CONTINUE THE ADMINISTRATION AND OPERATION OF THE RETIRED
SENIOR VOLUNTEER PROGRAM FOR THE PERIOD OF OCTOBER I, 2007
THROUGH SEPTEMBER 30, 2008, AND RATIFYING ALL ACTION TAKEN
BETWEEN OCTOBER I, 2007 AND THE DATE THAT THIS RESOLUTION IS
ADOPTED.
BE IT RESOLVED BY THE MAYOR AND COMMON COUNCIL OF THE
CITY OF SAN BERNARDINO AS FOLLOWS:
SECTION 1. That the Mayor and Common Council of the City of San Bernardino
authorize acceptance of $58,436 from the Corporation of National and Community Service to
continue the administration and operation of the Retired Senior Volunteer Program; a copy of
the grant application is attached hereto, marked Exhibit "A", and
SECTION 2. That the implementation date is October 1,2007: therefore, any action
taken between October 1,2007, and the adoption of this Resolution is hereby ratified.
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RESOLUTION OF THE MAYOR AND COMMON COUNCIL OF THE CITY
OF SAN BERNARDINO ACCEPTING FUNDING IN THE AMOUNT OF 558,436
FROM THE CORPORATION FOR NATIONAL AND COMMUNITY SERVICE TO
CONTINUE THE ADMINISTRATION AND OPERATION OF THE RETIRED
SENIOR VOLUNTEER PROGRAM FOR THE PERIOD OF OCTOBER 1, 2007
THROUGH SEPTEMBER 30, 2008, AND RATIFYING ALL ACTION TAKEN
BETWEEN OCTOBER 1, 2007 AND THE DATE THAT TIDS RESOLUTION IS
ADOPTED.
I HEREBY CERTIFY that the foregoing Resolution was duly adopted by the Mayor
and Common Council of the City of San Bernardino at a
meeting thereof, held on the _ day of
, 2008, by the following vote, to wit:
Council Members: A YES
NA YS ABSTAIN ABSENT
ESTRADA
BAXTER
BRINKER
DERRY
KELLEY
JOHNSON
McCAMMACK
Rachel G. Clark, City Clerk
The foregoing resolution is hereby approved this
day of
,2008.
Approved as to form:
James F. Penman,
City Attorney
By: /J~.1 i1~
Patrick J. Morris, Mayor
City of San Bernardino
Duuga l"iUSnllU VC I.Ul UO~l'V I O'"WJ I
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Budget Narrative: RSVP-San Bernardino for City of San Bernardino
~ction I. Volunteer Support Expenses
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A. Project Personnel Expenses
EXHf/f5/lft
PosltlonlTlle ..QIy -Annual SalIfY -% Time CNCS Shlfe Gr8nloe Toll! Amount Excess
ShlI... Amounl
RSVP DHdar: - 1 118IlOl1(1) 81 33947 eaell . 100 % usage 28,<169 5,478 33,947 0
Coordina\orofVolunleerll person at 13171 each . 100% 425 12,746 13,171 0
usage.: -1 118.-.(1) al13171 ..ell. 100 % usage
Account Clerk 1115" 01_: -1 11811011(1) 811807 each . 100" 0 1,807 1,807 0
...
PIT _1anI, up 10 8hrIday notlllOAllh8n 1,040 hrslyr 1 person
al12156 eaell. 100% usage.: -1 person(l) 8112156 eaell. 100 8,450 3,706 12,156 0
" usage
CATEGORY TOUIs 37,344 23,737 61,081 .' 0
B. Personnel Fringe Benefits
Item -Desaiplion CNCS Shlfe Gr_ Total Amount Excess
Sh8... Amount
- FICA: 0 0 0
0
- Health Insurance: 0 0 0
0
Retl....ent: 0 0 0 0
Ufe Insurance: 0 0 0 0
Fringe Benefit Paclcages: Ful fringe benefiIs pkg 81 ~ .2597
for fulI-tone pellOllnel; fringe benefils lor part-time ""Istant 0 12,849 12,849 0
Inlcud.. only wortcers comp, unemployment and medicare.
CATEGORY Totals 0 12,849 12,849 0
C. Project Staff Travel
Local Travel
Purpose .calculation CNCS ShlIre Grantee Total Amount Excess
ShlIre Amount
Director and stall site visiIs,lnlvel175 miles. .34.5: 175..34.5.12 605 120 n5 0
months
CATEGORY Totals 805 120 n5 0
'-- Long Distance Travel
Purpose -OeItinalion -Trani. Amount -Mealsl Lodging .other CNCS Share Grantee Tolal Amount Excess
Travel ShlI... Amount
DUUgCl .1~w.nsu vc IVI UOt,JI.'U, o-TJ ,
8ltend Senior Corps COIIIe_: _la, lodging, trInIpOrlIItIon- 2,845 1,155 4,000 0
_ 0 LodgingfT.... 0 OIlIer 4,000
CATEGORY TolIIls 2,845 1,155 4,000 0
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D. Equipment
ltemlPurpose -QIy -Unit Cost CNCS ShIre Gr8nte8 Totll Amount Exco88
Shire Amount
CATEGORY Totals 0 0 0 0
E. Supplies
Item! Purpose -coIcul8t1on CNCS Shore Grentoe ToI8I Amount Exco88
Shire Amount
desktop Ind 0_ supplies such IS poper, pen., dips, elc.: $200 300 500 800 0
per qulrterly usege
Chlirs, lighting, storage Ind Iny other related lor new offICI 0 2,150 2,150 0
sp808:
CATEGORY TolIIls 300 2,650 2,950 0
F. Contractual and Consultant Services
....... PulposIl -C8Icu_n CNCS Shore Grlntoe Totll Amount Exce88
Shire Amount
CATEGORY TolIIls 0 0 0 0
I. Other Volunteer Support Costs
Item CNCS ShIre Gr8nte8 ToI8I Amount Exce88
ShIre Amount
poslIge : regulor Ind buk meling: 0 800 800 0
Telephone: 43.75 x 12 plus out at orel 8.33 x 12: 0 625 625 0
printing: newsletters - 550 copies x 4 _ x .053 x 5 editions: 385 198 583 0
VoI_t_1s - 630 x 12 x .035 , form. and llyers copying 265 150 415 0
- 357 x 12 x .035:
__ is ptOYided by sponsor It the 5th SIreet Senior Center. It is
""_ 818% of thl tolaI spoc:e...cuslocflal, melntenonoa, 0 6,342 6,342 0
security end uti... Ire included:
CATEGORY ToI8I8 650 8,115 8,765 0
............ J. Indirect Costs
Cllcul8t1on -Rote Type -CI8lmed -CoIl B_ -Rote CNCSShlre Grantoe ToI8I Amount Exce88
ShIre Amount
DUUgCll""lW"ll:LUVC Jut UO"'.I'\.u,,,,,,,,,,,
CATEGORY Totals I o I 0 0 0
- secnoN TotaIa 41,744 41,&28 90,370 0
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,.. PERCENTAGE I 46% 54%
Section II. Volunteer Expenses
A. Other Volunteer Costs
Rem -Deecriplion CNCS Share Grantee Tele! Amount Exl:eee
Shars Amount
Meals: 1oovols. 12.$1.25 0 1,500 1,500 0
Unifonns: 0 0 0 0
Insurance: 152.1.40 accident; 152x1.09 vol. liabOity; 130.5.06 937 100 1,037 0
auto liability
Recognition: gen"",1 recognition (luncheons, rslated costs):3OO 1,841 1,225 3,066 0
voIs. approx. $10.22 per person.
Volunteer Travel: n mileshno. $.25 permile. 75vols. 12 mos;
.8 vols by bus x 9 days . 12 mos. $.50; access van 4 vols . 9 13,914 4,086 18,000 0
days. 12 moa. $1.40
CATEGORY Totals 18,692 6,911 23,603 0
10.. SEcnON Totals 16,692 6,911 23,603 0
PERCENTAGE I 71% 29%
BUDGET Totals I 58,436 1 55,537 I 113,973 0
PERCENTAGE I 51% I 49%
Source of Funds
Section Oescriplion
Matching funds ars from the City of San Bernardino Paries, Recreation &
Communlly ServiceS Department annual budgel Aa:ountfng Clerk III,
Section \. Volunteer Support Expenses supplies, printing costs for _ies, telephone, postage Md opace are
provided in part as an in-kind contribution from the City of San Bemardino
Ind the Plrks Dept..
Matching funds Irs from fund rolslng efforts Ind _ _tions from
Section II. Volunteer Expenses volunteer snes Ind community partners. Some funds wllllso be
augmented from the sponsor when possible IndIor Frtends of P_.
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PART I - FACE SHEET
_"" ._n '.___ _n ___.-..____._ -- ---- ..-- .
\.-APPLICATION FOR FEDERAL ASSISTANCE
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,. TYf'EOFSUBIotSSON:
Modified Standard Form 424 (Rev .02107 to confirm to the Corporation's .Grants System)
Appution 'x', Non-ConstrucUon
28. DAlE sl8MTTED TO CORfIORA TCIN
FOR N4 TIONAL AND CQtvM..NIY
SERVICE (CNCS),
07111107
2b. APPlJCA TON 0:
08SR078457
3. DATE RECBVED 8Y STATE:
S1A TEAAU:A noN IJ9l1'1FIR
4. OA TE RECEIVED BY FED8V'.L AG8'iCY:
07111107
FEDeRAL Il&ITFIR
07SRPCAOO1
5. APR..ICATON NFORMATON
DUNS 1UlBER:
143695398
NAfvE AN) CONTACT NFQRMI. TON FOR PROJECT ORECTOR OR cmER
~TO BE CONTACJB) ON f.M11CRS N\lQLVNG 1HS AflF\.CA1X)N (giv.
area codes):
..n flLi\t.E: Nancy Oatfeller
Ta8'l<ltENl.M3ER: (909)384-541'
FAX N.MI~ (909) 384-5160
MERrET&tAA.LADJRESS: clatfeller@sbclty.org
: '] .-iYPEoFAm.K-ANT:---
. 78. local Government - Mmicipal
7b. Local Government, Mmic:ipal
LEGAL NAME; CIty of San Bernardino
ADDRESS (give street address, city. state. zip code and county):
300 North 0 Street
San Bernardno CA 92418 . 0001
County:
6. e.f'LOYElH"ffiFICATlON Nl.M3ER (EN)'
956000772
8. TYPE OF APRJCATK>N (Qleck appropriate box).
x CONTNJA TlON
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r-EWIR'EVIOUS GRANTEE
AME>lCWENT
NEW
If Amendment. enter appropriate Ietter(s) n box(es):
A. AUGf.lENTATION
B. BLOOETREV5ClN
__ C. NO COST EXl'8\ISION O. OTHER (specify belOW':
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9. NAt.EOF ~LAGENCY:
Corporation for National and Community Service
12. AREA.S AFFECTED BY PROJECT (List Oties. Counties, Slates, etc):
covers San Bernardino County inCk.lding the high desert from Barstow to the
Victor Valley. the San Bardo. rrtns., and the valey from Riano to Highland and Yu
11.a. DESCRPTIVE mLE OF APPLICANTS PROJECT:
RSVP-San Bernardino
, 11.b. CNCS PROGRAMNJT\I\TWE(IF ANY):
108. CATALOG OF FBJERAL oc>>.em: ASSISTANCENl..lPveER: 94.002
10b. TIltE: Retired and Senior VolUnteer A-ogram
13. FRORJSED FROJECT: STARTDATE: 10101106
8'D DATE: 09130109
: 14. CONGRESSONAL 0IS1RICT OF:
aApplicant
b.Progr1lm ==-J
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a. FEDERAL $ 58,436.00
b.APA..~NT $ 55.537.00
c. STATE $ 0.00
d. LOCAL $ ~~,_~7.O:Q
e.O~ $ 0.00
f. PROGRAM NCOtoE $ 0.00
16. IS AflPL.ICATlON Sl.BJECTTO REV eN BY STATEEXECtJ1'NE
ORDER 12372 PROCESS?
.1 '-x VES. THIS FREAPFlICATDNI'APFlICATIONWAS tM.OEAVALABLE
TO 1lE STATE EXECllllJE ORDER 12372 FROCESS FOR
REVIEW ON:
DATE: 01-OCT-06
NO: PROGRAMS NOt cOvEReD ByE-C. -123i2 -~---------_.._-~---
17.5 THEAFf\.ICANTOElNOlENTON ANY FEDERAL DEBT?
YES if .Ves," attach an explanation. X NO
15.EST1M6.TEDFUNJNG: Year#:'-2
9. TOTAL $ 113,973.00 -------.--
18. TO Tl-EBEST OF Mf KNOWLEDGE At.() BaEF. ALL DATA NTHlS AflPL.lCAroNl~PPLlCATlONARE1RUEANOCORRECT. THEOOOJJJENT HA.S BEEN
DULY Al1THORlZSlBY TtEGOVERNNG BODY OFTI-iEAPA..ICANT ANDTHEAPA..ICANTWlL.L COtvR.Y WITH THE ATTACHED ASSlftANCES IFllEASSISTANCE
IS AWARDEl
a. TYPED NAfJE OF Al1THOR2ED Fti'RESS'-lTA TlVE:
Kevin Haw kins
Director PR&CS Dept.
c. tas:tiClflE NlMER.
(909) 384-5233
b. TITlE:
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d. SIGNATURE OF AU1HORIZED RB'RES&lTATh'E:
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e. DATE SGNED:
07111/07
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Narratives
Strengthening Communities
Strengthening Communities
The City of San Bernardino's RSVP currently serves 50% of the San Bernardino County population
(potentially 704,314 of its 1,418,362 residents). The service area covers 8,067.32 square miles. Cities
served include: San Bernardino, Highland, Yucaipa, Redlands, Grand Terrace, Colton, The San
Bernardino mountain areas and High Desert communities of Phelan, Hesperia, Victorville, Apple
Valley, Hinkley and Newberry Springs.
In the more metropolitan areas, needs appear to lean more toward issues of education, health and
nutrition, community and economic development and most especially, with this past year's increase in
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murders in San Bernardino County, there is the issue of public safety. The more rural and isolated
communities have needs more directly related to the human needs and community and economic
development areas. Information provided by the San Bernardino County Depllrtment of Aging and
Adult Services, administrative personnel of several area school districts and local law enforcement
agencies, suggest the needs of most communities within our service area are the same.
SERVICES WITH COLLABORATIVE AGENCIES:
RSVP will continue working with the County Health Department and the City's Center for Individual
Development (CID) to provide public information and assistance primarily within the senior
populations of our service area. Current medical information and the availability of services are
shared with all of our project participants on a regular basis. Some pamphlets are also provided by the
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Community Hospital of San Bernardino. These items are then distributed by volunteers and staff at
the senior centers.
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We generally participate in at least one senior health and fitness fair annually and at other events that
present opportunities to handout information on the various aspects of volunteer service and to
highlight the community partnerships with which our program collaborates. This includes, but is not
limited to, programs and projects under our local sponsor - the City of san Bernardino Parks,
Recreation & Community Services Dept.
SENIOR NUTRITION SERVICES:
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RSVP works with the PR&CS Department's Senior Nutrition Services, a County sponsored, federal
grant funded program. Currently, a majority of our volunteers are in placements to help with the
facilitation of the nutrition program. The County has stated that with the ever increasing growth of
the senior population, it is essential for the programs to be maintained and expanded in San
Bernardino County. Not only are they vital for nutritional reasons but they play an even more
important aspect in socialization. Volunteers are then in place to encourage lunchtime participants to
join in other activities provided at the same locations.
Volunteers at these locations also provide the extra work force needed to help with the Health
Department's immunization programs that provide free flu and pneumonia shots on an annual basis. .
The auxiliary volunteers at the Community Hospital of San Bernardino and San Bernardino County
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Hospital provide information throughout the community at various times of the year for families with
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young children and provide low-cost or free immunizations. Our volunteers serving on the west-side
of San Bernardino at the 16th St. Seventh-Day Adventist Church provide assistance for people
throughout the community. They also serve as back up to the Community Hospital's Disaster
Program by making quilts which they have stock piled if blankets run out at the hospital.
INFORMATION & REFERRAL SERVICES
'-' The County projects a sharp increase in the senior population as the baby boomers reach 60, with the
over 75 age group being the fastest growing age group. Statistics show that between the year 2010-
2030 seniors will account for 20% or better of the overall population. This means not only will RSVP
be challenged to find interesting volunteer assignments, but also to meet the rising requests from our
currently established partners, as their need for volunteers increases.
In order to fulfill the ever increasing senior population's need for assistance and services, RSVP works
with the staffs of Senior Information and Assistance at the Department of Aging and Adult Services,
San Bernardino Adult School, Highland Senior Center, and the City of San Bernardino's Senior and
Community Centers. Volunteers are trained to work with staff to provide diverse, quality services and'
to provide information for seniors on various needs.
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SAN BERNARDINO ADULT SCHOOL SERVICES:
We have strengthened our partnership with San Bernardino Adult School staff. Our volunteers assist
and facilitate seniors in computer literacy, as well as recreational activities. Department of Aging
information and observation of participants have shown that participating in mentally stimulating
and or physical activities can improve the quality of life and longevity of our senior population.
Because of the seniors' participation in our programs, improvement is shown in their demeanor and
appearance, and there is marked improvement in socialization skills.
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""""'" SENIOR TRANSPORTATION SERVICES:
Transportation services do not serve all remote areas. Services are extremely inadequate in the high
desert and mountain communities and do not always meet the needs of seniors or individuals with
disabilities. They are generally high cost and require 24 hour notice. This is a continuing high priority
need. RSVP volunteers are currently participating in Highland Senior Center's Transportation
Assistance Program (TAP) but fill only a small portion of the area's need. Without this transportation
alternative, seniors are at the mercy of private, high cost individuals or businesses in order to go to the
doctor, get groceries and medicine or just to alleviate isolation. RSVP will continue its endeavors with
Highland Senior Center to increase the number of available drivers to meet the needs of an
everincreasing client list.
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Friendly Visitor volunteers serving in the remote and rural areas of Hinkley and Newberry Springs
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continue to provide their senior neighbors with transportation into Barstow for doctor visits, grocery
shopping and social activities.
INCOME TAX PREPARATION ASSISTANCE:
Considering that county statistics show 72% of the elderly residents over the age of 65 live at or below
the poverty level, tax consulting and preparation are provided by RSVP volunteers at both Perris Hill
and 5th Street Senior Services Centers at no charge. These volunteers serve for three months a year
and see hundreds of people who could not afford to have their taxes done or do not understand certain
""- nuances of tax law that relate directly to seniors. The 'clients' trust the volunteers who are their peers
in relation to age.
PUBUC SAFETY SERVICES:
Public Safety remains this RSVP's key focus. In a county known for its high crime rate, and this year
the increase in murders and gang related violence, challenges are being tackled by our Citizen Patrols
(COPs) and California Highway Patrol (CHP) volunteers. We are continuing to work with law
enforcement agencies to train their staff and volunteers as Fraud Fighters. Fraud Fighters then work
internally in the community to educate others about telecommunication fraud, especially against
seniors.
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As a normal part of their volunteering duties, the CO Ps and CHPs address other issues including
education on the proper use of child safety seats, finger printing children for identification purposes.
vacation watch and disaster preparation. RSVP volunteers are making a significant impact on all
issues of public safety within our service area. This includes the area of elder abuse as well. We
continue to work closely with the Victim/Witness Program, the DA's office and DAAS and their staff
at Adult Protective Services as well as AARP and are looking for funding options to hold another area-
wide
community training for the seniors and volunteers. We are currently in discussion with the office of
Senator Bob Dutton to work on this issue.
Recruibnent and Development
'--. Recruitment and development
Recruitment and training will be determined and developed around specific targeted efforts to meet
the national service priorities with consideration of each community's area of need; increasing the
quality of volunteer experience by inclusion in the selection of projects and planning and guaranteeing
levels of promotion and responsibilities. Opportunities to serve as Team Leaders and trainers will be
developed to oversee and assist in the effort to increase station participation and in the recruitment
and training of new volunteers.
In June of 2007. we began seeking new collaborators to work with us developing a community
"Transition Center" which would focus on addressing the needs of the rising tide of baby boomers.
Initial partners include San Bernardino Adult School. Inter Valley Health Plan (IVHP) and Hesperia
Adult School. We have our 2nd steering committee scheduled for July 21st and which will also
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include members of our advisory council. Focus will be people transitioning from the workforce into
the next chapter of their lives. I ncluded in discussion has been the start of a Senior Leadership
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Academy so that the recipients of the training may then utilize their new skills to teach other seniors
and or act as a peer counseling facilitator.
New brochures and handouts will be the focus for this grant cycle. We wish to increase the quality of
materials currently being distributed and utilized. By designing something we can distribute in public
venues as well as volunteer training sessions, we will keep things functional and economical. Items
will need to have substantial boomer appeal and be something to entice those who are still working; to
be used as we venture out to have discussions with up and coming retirees oflocal companies and
businesses.
Program Management
Program management
We will continue to utilize the Volunteer Works database for updating records and files on an ongoing
basis to ensure the most current information is available for reporting at any time. Join Senior
Service Now (JASON) is currently being used for online recruiting and staff are working on
expanding the available listings.
A monthly station request for data, information & update form will still be a required report for site
supervisors to include with the timesheet submissions or check verification signed sheets. This tool will
be used to notify RSVP staff for changes to station, staff and their volunteers, as well as any specific
needs or requests they may have for the RSVP office. The form will also be used for data collection
relevant to national service priorities for outcome reporting and verification.
An annual project assessment and/or update survey will be sent to all volunteers. This information
will allow RSVP to keep records up to date even more so, as well as analyze overall satisfaction of
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For OIIIcl.1 \loa Only
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Narratives
participation and service and allows for their comments.
We will continue to seek volunteer and station collaboration and participation for fundraising
endeavors to increase financial resources that will be used to cover related expenses for training,
recognition and outside evaluation costs as required. We will also seek other in-kind contributions or
sharing options that can be cooperatively exchanged for mutual benefits with other partners and
community collaborations.
Organizational Capacity
Organizational Capacity
The City of San Bernardino's RSVP project has been under the sponsorship of the Parks, Recreation
-
'-'
and Community Services (PR&CS) Department for over 32years. Kevin Hawkins, the new Director of
PR&CS, has been over to see us and talk to us about the RSVP and what were working on right now.
This meant the overview of our program and the Transition Center concept along with a brief
discussion of my involvement with CNCS and our newly formed Affinity Group for putting a new face
to our RSVP in the future. Support, leadership and supervision is also provided byCurtis Brown, our
Recreation Superintendent and Aaliyah Harkley, Senior Recreation Supervisor. Ms. Harkley acts as
our RSVP staffs immediate supervisor.
The project manager, Nancy Clatfelter, with over thirteen years experience, and the coordinator of
volunteers, Teresa Dobbs with over eight years with both RSVP & SCP, have established an extensive
network of people to provide assistance with assessing community needs and sharing/providing
training and technical assistance. Teri , although currently serving as Acting Manager for SCP, may
'-
still return to her Coordinator position with RSVP. Jamilla Cornell, Recreation Aide, has been working
in an assistant capacity with RSVP until such time as staffing needs for RSVP and SCP have been
For OIIIel., \loa Only
Page 9
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For OIIIclol U. Only
Narratives
reviewed and the hiring process gone through.
Goals and objectives are provided to the department by the RSVP Manager and Coordinator of
Volunteers on a regular basis and/or as part of the annual performance appraisal process. At this
writing,
Budget reviews are done by the Parks Administration Staff and the City's Finance Department. The
Finance Department distributes quarterly financial status reports, which are reviewed by the project
director. The Finance Department also handles the financial status reporting in the electronic
reporting programs. Also new this year (2007) is that the Finance Dept. began direct mailing of
reimbursement checks to the volunteers at home. This is a very practical and economic savings to us
as now there is less handling of the checks and Finance pays to mail them.
PR&CS Department administrators encourage attendance at seminars and training venues that
support the staff and program.
The RSVP Advisory Council usually conducts an annual assessment of the project and staff.
Other
N/A
PNS Amendment (if applicable)
N/A
For OIIIclol U. Only
Page 10
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For OlIIclal Uoo Only
Work Plan/Performance Measures
Total Number of Unduplicated Volunteers: 400
"-'
Part 1: Need
Community Need
Non-PFI
Part 2: Action Plan
Service Activities
Adult Education & Literacy:
Volunteers will assist in the planning and deliveI)' of educational subjects/projects under the'San
Bernardino Adult School at one of the off site locations such as 0 live Street. Stations: 1
Volunteers: 3
-
libraI)' Services:
"-'
2 volunteers will be recruited for service at 2 libraI)' sites. This may include behind the scenes
bindeI)' or stacks work and possibly book sale events to the public (fundraising). Stations: 2
Volunteers: 0
After School Programs:
Volunteers will be recruited to help atlst Congregational Church in San Bernardino. Station: 1
Volunteers: 0
Other Education:
Volunteers will support various educational training programs such as arts and crafts, dancing,
painting and Tai Chi at Perris Hill and Highland Senior Centers. Stations: 2 Volunteers: 2
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Computer Literacy:
For OlIIcla' Usa Only
Page l'
For OIIIel.1 Use Only
Work Plan/Performance Measures
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5th Street Senior Center will act as the training center for adult computer literacy. Stations: 1
Volunteers: 5
Anticipated Input
Anticipated Accomplishments/Outputs
Surrmary
Period of
Accomplishment:
Performance
Measure :
Anticipated Intermediate ImpactJOutcome
Su rrmary
Period of
Accomplishment:
Performance
Measure:
Anticipated End ImpactJOutcome
Surrmary .
Period of
Accomplishment:
Performance
Measure:
'-
Part 1: Need
Community Need
Non-PFI
Part 2: Action Plan
Service Activities
Tax Consulting/Counseling:
4 volunteers will help low income seniors with their tax preparation or questions from January to
April 15th at 1 station (5th Street Sr. Ctr.). Stations: 1 Volunteers: 4
Thrift Store:
2 volunteers will provide service at each of the 2 thrift stores sorting, displaying and selling
merchandise. Stations: 2 Volunteers: 4
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Social Services Planning & delivery Sys/Community Organizations:
For 0IIIc1.1 Use Only
Page 12
For 0IIIc1.1 Uoo Only
Work Plan/Performance Measures
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Frazee Community Center and Catholic Chariities will provide 2 locations for volunteer recruitment
to assist with homeless clientel, distribution of food, clothes and services for poor. and elderly.
Stations: 2 Volunteers: 0
Other Community & Economic development sites will include Assemblyman Cook and San
Bernardino Mayor's Office. @ sites with 1 volunteer currently at the mayor's office. These positions
are stictly limited to reception and greeting duties not politcal in nature. Stations: 2 Volunteers: 1
Transportation Services:
Highland Senior Center will assist homebound frail elderly with transportation needs to grocery shop,
doctor, etc. Station: 1 Volunteers: 12
~..
Community Based Volunteer Program:
There will also be volunteers available to work on bulk mailing and similar needs through Leisure
Pointe. Stations: 1 Volunteers: 6
Anticipated Input
Anticipated Accomplishments/Outputs
Summary
Period of
Accomplishment:
Performance
Measure:
Anticipated Intermediate Impact/Outcome
Summary
Period of
Accomplishment:
Performance
Measure:
Anticipated End Impact/Outcome
Summary
Period of
Accomplishment:
Performance
Measure:
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For OIIIel.1 Uaa Only
Page 13
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For OlIIclol Uoo Only
Work Plan/Performance Measures
Part 1: Need
Community Need
Low-income and other seniors need low-cost meals to help them remain living independently in our
communitiies. San Bdno. County census figures confirm an increasing elder population over the
next few years with up to 10% increase possible by 2010. Seniors, who are now living longer, will be
forced to address additional independent living issues.
Part 2: Action Plan
Service Activities
Senior volunteers will serve as hosts, food service workers and activities aides at these sites: 5th St.,
Perris Hill, Highland Sr.Ctr., Yucaipa Sr. Ctr., Redlands Nutrition, Home of Neighborly Service,
Hinkley Sr. Ctr. and Newberry Springs Sr. Ctf. They will provide information on agency/site
'_ activities/programs to help promote socialization. As mandated court reporters for elder
abuse/neglect, the volunteers will keep a watchful eye and open ear on the senior clientele and when
appropriate present information to insure healthy, safe, independent living for all the seniors.
Anticipated Input
50 RSVP Volunteers will provide 3000 hours of service quarterly to congregate meal sites throughout
the service area. Senior Nutrition Programs under the City of San Bernardino Parks, Rec. &
Community Svs. Dept. are: 5th Street Senior Center, Perris Hill and Highland Senior Center. County
projects sites are at Home of Neighborly Service,Yucaipa, Redlands, Hinkley and Newberry Springs
Senior Centers. Nutrition programs will cover the expenses for training, and provide reimbursement
or offer at no cost: certification and TB tests as required and any other related/required items such as
background checks or figerprinting needs when/if needed. RSVP will work with Jeri Calles at the 5th
St. facility to establish a curriculum and training schedule.
Period of 10/1/07- 9/30/08
Accomplishment:
Perfonnance ,--
M .IX
easure. ~,
.,-
.........
Anticipated Accomplishments/Outputs
Summary
For Officlol Uoo Only
Page 14
~
For OfIIclal UIo Only
Work Plan/Performance Measures
Seniors will have been provided low cost meals.
Indicator:
# of meals served per day.
Target: 300#
How MeasuredActivtty log
Description:
Totals are compiled by the site supervisors and compared to previous Plus and tv'Inus Reports. Figures are given to RSVP
at the end of March and September.
Anticipated Intermediate Impact/Outcome
SUrTYTl8ry
Isolation of seniors living alone decreases due to the encouragement of the senior aides/volunteers.
Period of 10/1/07- 9/30/08
Accomplishment:
Performance ,-,
Measura: ~
Indicator:
Percent of 300 seniors attending for meal w ho stay for socializing.
Target: 10%
How MeasuredSign-in sheet
-..
Description:
Sign in sheets w ill be provided for all activtties, participants to sign in. Sem-annual figures from the sttes w in be provided by
the site supervisors and used to create a graph for the semi-annual reporting.
Anticipated End Impact/Outcome
Period of 10/I/07- 9/30/08
Accomplishment:
Performance 'x.
Measure: L..
SUrTYTl8ry
Seniors surveyed will say they are less lonely, have an overall increase in well-being since increasing
their participation and social activities.
Indicator:
Percent of 300 seniors surveyed who report increase in w el~being.
Target: 5%
How MeasuredRecipient satisfaction survey
Description:
Annual assessment provided to stations by Advisory Council.
~ Part 1: Need
Community Need
For OfIIclal UIo Only
Page 15
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For OfIIdel UIo Only
Work Plan/Performance Measures
Non-PFI
Part 2: Action Plan
Service Activities
Other Health/Nutrition:
30 volunteers will serve at 2 stations assisting the various departments, manning the gift shop,
transporting patients between floors, auxiliary, fundraising and other participatory needs of the
hospitals' volunteer staff.
2 volunteers will also be recruited to assist at Blood Bank, 16th St and YMCA. Stations: 5
Volunteers: 32
Health Education:
Health materials distribution (for educational awareness) and other internal office support wiIl be
.......... given by volunteers at American Lung Association and the Dept. of Public Health. Stations: 2
Volunteers: 0
Disabilities Programs:
Front desk reception and disabilities programs' information specialist wiIl be recruited in support of
cm (Center for Individual Development). Stations: 1 Volunteers: 0
Anticipated Input
Anticipated Accomplishments/Outputs
SUlTl118ry
Period of
Accomplishment:
Performance
Measure:
Anticipated Intermediate Impact/Outcome
Surrmary
Period of
Accomplishment:
Performance
Measure:
,-.
Anticipated End Impact/Outcome
Period of
Accomplishment:
Performance
Measure:
For OfIIclel Use Only
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For OIIIdellloe Only
Work Plan/Performance Measures
Sumnary
Part 1: Need
Community Need
Non-PFI
Part 2: Action Plan
Service Activities
Housing Rehab/Construction sites are to include Habitat for Humanity and Viclor Valley
Community Services Council. Recruitment will be started to find at least 2 volunteers (1 at each site)
to interact between each agency and RSVP until we can develop job assignments that will work
appropriately for each location. Stations:2 Volunteers:2
---
Anticipated Input
Anticipated Accomplishments/Outputs
Sumnary
Period of
Accomplishment:
Performance
Measure:
Anticipated Intermediate Impact/Outcome
Sumnary
Period of
Accomplishment:
Performance
Measure:
Anticipated End Impact/Outcome
Sumnary
Period of
Accomplishment:
Performance
Measure:
Part 1: Need
Community Need
Non-PFI
'I;",...- Part 2: Action Plan
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Page 17
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For OtIIcla' UOo Only
Work Plan/Performance Measures
Service Activities
Senior Center Programs(non-residential):
51 volunteers will serve at 5 various stations. They may be line dancers promoting exercise as well as
the fun and giving of performance, especially the those living in nursing and convalescent
environments. Or they might be serving as a recreation aide with one of the various programs
offered at the sites. Some of these volunteers will also assist behind the scenes with office duties and
answering the phones or giving front desk assistance to the public and participants. Stations: 5
Volunteers: 51
Companionship/Outreach Programs:
PAL (Phone Alert League) volunteers and Friendly Visitors will regularily check/look in on the frail,
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homebound participants and neighbors in their communities to ensure their safety and well-being.
Stations: 1 Volunteers:3
Other Human Needs:
Specialty programs such as those offered at Westside Senior Services (bill paying, food, health, job
assistance, etc.) and DAAS-Ombudsman and Task Force will require volunteers who will be trained
specifically to the programs' needs or for a one-time project.
Stations: 3 Volunteers:6
Anticipated Input
Anticipated Accomplishments/Outputs
Surrrnary
Period of
Accomplishment:
Performance
Measure:
'-
Anticipated Intermediate Impact/Outcome
Surrrnary
Period of
Accomplishment:
Performance
Measure :
For OtIIcla' UOo Only
Page 18
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For omclal UIo Only
Work Plan/Performance Measures
Anticipated End Impact/Outcome
Surrmary
Period of
Accomplishment:
Performance
Measure:
Part 1: Need
Community Need
Local law enforcement agencies indicate that both uniformed and non-uniformed employees are
struggling to meet their daily work load. This is especiaJly true since the events of 9/11 have
triggered an estimated (40 %)increase in inquireies from citizens concerned about their safety.
Senior volunteers can help ensure a higher level of customer service and enable uniformed officers to
.-,"'"
spend more time in direct service to area residents and providing agencies with invaluable cost
.........
savings over hiring extra paid staff.
Part 2: Action Plan
Service Activities
Volunteers will handle non-criminal matters in support oflocallaw enforcement agencies, including
reception, citizen patrols, crime watch, non-criminal property control, clerical support and data
entry. Volunteers may represent the agencies at selected community events.
Anticipated Input
138 RSVP Volunteers will support 10 San Bernardino law enforcement agencies by donating 2000
hours quarterly. Mileage reimbursement is estimated to be $1,000 per month. Training, back
ground checks, fingerprinting, uniforms or badges will be provided by the agency or volunteers may
be asked to cover some costs in the instance of uniforms.
Anticipated Accomplishments/Outputs
Period of 10/1/07- 9/30/08
Accomplishment:
Performance
Measure:
Sumnary
Local law enforcement agencies will have been provided volunteer assistance.
.........
For Offlclal Use Only
Page 19
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For OIlIclat Uoo Only
Work Plan/Performance Measures
INDICATOR: # of hours served by RSVP volunteers annually.
TARG ET: 8,000 hours.
HOW MEASURED: Volunteer timesheets collected monthly and totaled for an annual number.
DATA COLLECTION TOOL(S): Volunteer timesheets.
Period of 10/1/07- 9/30/08
Anticipated Intermediate Impact/Outcome Accomplishment:
Summary
The community will will express satisfaction with law enforcement services.
Perfonnance
Measure:
INDICATOR: Percent of those surveyed expressing satisfaction.
TARGET: 50%
How measured? Community satisfaction survey.
Period of 10/1107- 9/30/08 Perfonnance
Anticipated End Impact/Outcome Accomplishment: Measure:
Summary
Law enforcement officials will report emergency services will be improved due to the senior
volunteers.
INDI CATOR: Percent increase over prior year level of emergency responses reported by local law
enforcement.
TARG ET: At least 7% increase in emergency responses.
For OIlIclat Uoo Only
Page 20
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For OlIldal \Joe Only
Work Plan/Performance Measures
How measured?
Annual assessment provided by law enforcement agencies.
Part 1: Need
Community Need
San Bernardino County APS staff have indicated a need to increase awareness of elder abuse and
how to report it as well as who to report it to, especially in areas where our project has not distnbuted
information before. The census of 2000 indicates that much of our service area will have a
substantial rise in senior population by the year 2010. More seniors will or could become victims of
abuse if they do not know how to address this kind of issue/situation.
Part 2: Action Plan
Service Activities
,-. Senior volunteers will provide Elder Abuse Awareness seminars to the church groups, senior venues,
and other community organizations such as Kiwanis. They will distribute literature in other public
venues such as brochures in malls, retirement centers, senior housing, etc.
Anticipated Input
Volunteers will be recruited from each station to participate in assessing the needs for their area;
work with DAAS, AARP and the RSVP staff; recruit other volunteers as needed. 16 volunteers will
work to coordinate training and referrals at 8 stations.
Period of 10/1/07- 9/30/08
Anticipated Accomplishments/Outputs Accomplishment:
Summary
At risk seniors will have been provided information about elder abuse.
Performance
Me.Slre :
INDICATORS: number of Elder Abuse Awareness events given per month
....... TARGET: Two events per month.
For OffIcial u. Only
Page 21
For omcl.' Uoe Only
Work Plan/Performance Measures
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Measured? Event attendence sheets.
Anticipated Intennediate Impact/Outcome
Surrmary
Volunteer stations will receive requests for assistance and or help to make calls and referrals to APS
Period of 10/1/07- 9/30/08
Accomplishment:
Performance
Measure:
for their senior clients and family members.
INDICATOR: Number of calls received by volunteer stations.
TARG ET: Three calls total per month.
How measured? Referral logs
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Anticipated End Impact/Outcome
Surrmary .
Community residents will be better educated about elder abuse and the actions needed to protect
Period of 10/1/07- 9/30/08
Accomplishment:
Perfonnance
Measure:
those at risk.
INDICATOR: Percent of community residents surveyed receiving information who report an
increase in elder abuse knowledge.
TARGET: 15% ofresidents receiving information will report increased knowledge.
How Measured? Voluntary sample survey (presented at outreach events).
"- Part 1: Need
Community Need
For Official Use Only
Page 22
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For OlIIclol _ Only
Work Plan/Performance Measures
Non-PFI
Part 2: Action Plan
SelVice Activities
Homeland Security:Disaster Prep and Relief:
The American Red Cross will act as our disaster prep partnrer in the community. Volunteer positions
will be supportive to the facility for non-disaster times. !: Station 1: volunteer
Anticipated Input
Anticipated Accomplishments/Outputs
Sumnary
Period of
Accomplishment:
Performance
Measure:
-
Anticipated Intermediate Impact/Outcome
Period of
Accomplishment:
Performance
Measure:
\",.. Sumnary
Anticipated End Impact/Outcome
Sumnary
Period of
Accomplishment:
Performance
Measure:
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For OlIIclol U. Only
Page 23
\,.,....
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Document Name
Aggregate Dollar Amounts of funding
Articles of Incorporation
Board of Directors
CPA Certification
For 011I0101 Uoo Only
Required Documents
~
Not Applicable
Not Applicable.
Not Applicable
Not Applicable
Already on File at CNCS
Community Advisory Group names and addresses
Not Applicable
List of the names of any Funding Organizations/Sources
Negotiated Indirect Cost Agreement
Organizational Chart
Project Director's Job Description
Roster of Volunteer Stations
Statement of date oflast A 133 audit
Not Applicable
Sent
Already on File at CNCS
Sent
Sent
Statement of whether applicant is subject to A 133 audit
Sent
For 011I0101 Uoo Only
Page 24
October 16, 2007 6:01 PM
'--
Application 10: 08SR078457
Section I. Volunteer Support Expens..
A. Project Personnel Expenses
B. Personnel Fringe Benefits
FICA
Health nsurance
Retirement
Ufe nsurance
C. A"oject Staff Travel
local Travel
Long Distance Travel
""-
D. Equipment
EO Supplies
F. Contractual and Consultant Services
l. Other Volunteer Support Costs
J. hdirect COsts
Section I. Subtotal
- -.--. - ----.-....-.,.-- ----.--- - --
Section II. Volunteer Expense.
A. Other Volunteer Costs
Meals
Uniforms
Insurance
Recognition
Volunteer Travel
SectiQ,,!_.~~. S~b_t~~I_
Budget Totals
Funding Percentages
Required Match
# of years Receiving CNCS Funds
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RPT_BGT_ 424
RSVP-5an Bernardino
City of San Bernardino
Budget Datos: 1010112006 - 09l3Ol2OO9
ToloIAmt CNCS Sha.. Grante. Share Excess Amount
61,081 37,344 23,737 0
12,849 0 12,849 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
Total $12.849 $0 $12.849 $0
725 605 120 0
4.000 . 2.845 1.155 0
Total $4.725 $3.450 $1.275 $0
2.950 300 2.650 0
8.765 650 8;115 0
$90,370 $41,744 $48,626 $0
..------.- .---
1.500 0 1.500 0
0 0 0 0
1.037 937 100 0
3,066 1.841 1.225 0
18.000 13.914 4.086 0
Total $23.603 $16.692 $6.911 $0
$23,603 $16,692 $6,911 $0
----
$113,973 $58,438 $55,537 $0
--~---
51.3% 48.7%
nla
n/a
Form 424A
Page 1
t.lJdlied SF-424A (4/88 and 121!l7)
Notice of Grant Award
Corporation for National and Community Service
601 Walnut Street, Suite 876 E
Philadephia, PA 19106
.......~
Retired and Senior Volunteer Program
Grantee
City of San Bernardino
300 North D Street San Bernardino CA 92418-0001
EIN: 956000772
...----.--.--------.---- - --_...-- ---.---------.. -------------~_._---- ---~_._-_._----
Award Information
- ____ ___ - _____._.______. ,._____0' ___ ______ -----------.---------------.--------
Agreemenl No.:
Amendment No.:
CFDA No.:
07SRPCAOOI
2
94.002
Project Period:
Budget Period:
10/0112006 - 09130/2009
10/0112007 - 09130/2008
,Award Description
Continuation award in the amount of$58,436. for the period of 10/1/07 through 9/30/08.
----- -- ---------
Purp~s.!l__._~_,._ '
The purpose of this award is to assist the grantee in canying out a national service program as authorized by the Domestic
Volunteer Service Act of 1973. as amended (42 V.S.C., Chapter 22).
!u~ding Information
Prevloualy
Current Year Awarded
This Y.ar
This Niardl Total Current
""'ndnwnt Y..r
.--..---------------------
Total Obligated by CNCS SO S58,436 S58,436
...----------- -. -.-.-- --_..------ ----
Grantee's Unobligated SO SO SO
\- Balance (Carryover) --, - -----------
- ---- --
Total A\lailablc SO S58,436 S58,436
Cumulative Funding for Project Period
Total Awarded in Previous Years
$58,436
$116,872
Total CNCS Funds Awarded to Date
Special Conditions
By June 30, 2008, the grantee must either submit a statement indicating that the agency expended less than $500,000 in federal
funds or a copy of the agency's A-133 audit report for the fiscal year ending June 30, 2007 to the Corporation for National &
Community Service (CNCS). Failure to submit the requested documentation may result in restriction being placed on the
grantee's ability to draw down grant funds from its Payment Management Account.
------~--------~--------~-_.._--------- ---..-----------.-----
Terms of Acceptance: By accepting funds under Ihis granl, the Grantee agrees to comply with all terms and condltions of
the grant thaI are on the Corporation's website at
https:llegrants.cns.gov!termsandconditionsIRSVP _ TandC_Revised_20060925.pdf, all assurances and certifications made in the
Grant application. and all applicable federal statutes, regulations and guidelines. The Granlee agrees to administer the funded
Program in accordance with the approved Grant application and budget(s), supporting documents. and other representations
made in support of the approved Grant application.
- --------~- --.----------------- -----------------
.-------_..--- -----.-----------
Corporation for National and Community Service:
"'-
Notice of Grant Award
601 Walnut Street, Suite 876 E
Philadephia, P A 19106
'"'-" Retired and Senior Volunteer Program
Grantee
City of San Bernardino
300 North D Street San Bernardino CA 92418-0001
EIN: 956000772
Corporation for National and Community Service:
+hdJt ~~~
10/16/2007
Signature
Date
Merribeth Pentasuglia, 215.597,9999
Grants Official
Merribeth Pentasuglia
-Name (typ~~----
Gayle Hawkins, 3 t 0-235-7704
Program Official
Senior Grants Officer
-----------
Title
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