HomeMy WebLinkAbout33-Parks and Recreation
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R!EQlll~T FOiR COl1J\MCiL ACX.~O~
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From: ANNIE F. RAt~OS,DIRECTOR Subject: City Help Center Proposal submitted by
Mr. Eugene Dougherty, Social Service
Dept: PARKS, RECREATION AND COMMUN!TY SERVI CES Di rector
Dale: JULY 12, 1985
Synopsis of Previous Council action:
Referred to Parks, Recreation and Community Services on July 1, 1985 for evaluation
and recommendation.
Recommen':!ed motion:
That the proposal for a City Help Center as submitted by Mr. Eugene Dougherty be
disapproved.
7~~
Signature
Contact person: ~nne_,Rhodes
Supporting data attached: __ yes_____,
Phone: 383-5037
Ward:
FUNDING REQUIREMENTS:
Amount:
Source:
Finance:
Council Notes:
7!.o-0262
Agenda Item No.
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CiTe 0:= SAf:q B!ER~lii.\fi1I)OO - ArEOllHOT IFOiR COtDrr!lCilL J\"O:?J
STAFF REPORT
The attached evaluation report is self-explanatory. I agree with the report that
there would be duplication of services.
Reco:1mend disapproval of the proposal by Mr. Dougherty.
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7~.0264
BTY OF SAN BERRARDJNO ~ MEMORANDUI\O
To: A~nie Ramos
Dlrector of Parks,Recreation & Com. Ser.
Subject City Help Center Proposal Submitted by
Mr. Eugene Dougherty,Social Ser. Dir.,
From: Anne Rhodes, Supt. for
Parks,Rccrea~ion & Com,Ser.
Date: July 12,1985
Approved
Date
I have received the proposal for a City Help Center and the
attached evaluation by Ms. Dorsey, Human Relations Assistant.
I concur with Ms. Dorsey and do not recommend approval of this
proposal. The primary reason is that this proposal calls for
funding services already duplicated within the City as
indicated by the attached list and map.
t?~>-PL/1~-<~
ANNE RHODES f-1~
Community Services Superintendent
AR/hsc
Enclosures
cc: Donna
(4)
Dorsey
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C I T Y
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8 ERN A R DIN 0
i;lUiORANDU~l
8507-160::::
TO,
ANNE RHODES, SUPERINfENDENT OF COMMUNITY SERVICES
FRO~i :
DONNA DORSEY, HUMAN RELATIONS ASSISTANT
SUBJECT,
HELP CENTER PROPOSAL
DATE:
July 11, F'~:5
(6402)
COPIES:
As you requested, I have review.d the proposal submitted by
Mt'. Dougherty. 1 have al so sp,)ken wi th Mr. Dougherty by
telephone to obtain a clearer understanding of the program
that he intends to implement. The following is my analysis
of the proposal and my recommendation. Prior to the City
under-taking a pr'oposal such as this, the following at'eas
shou I d be addt'essed:
1. Duplication of Existing Services
2. Location and Accessibility
3. Budget and Program Costs
4. Staff and Personnel
1. Duplication of e,,:isting services: I have compiled a
I ist of the Publ ie, Private, City and County agencies
that currently provide many of the services proposed by
Mr. Dougherty. Based on the services ~hat these centers
provide, there would be a dupl ication of services
between the existing agencies and the proposed Help
Center. Although Mr. Dougherty's proposal states that
there are people in need of these services, perhaps the
people he speaks of are unaware of the existing agencies
rather than dissatisfied with the services.
2. Location and Accessibi I ity: The proposal indicates that
the center wi I I be used by people who are "down on their
luck", such as we I fat'e rec i p i ents, battet'ed women and
the hungry. Based on my review, people in those kinds
of categories are not ikely to live near City Hal I and
may not have transportation to get to City Hal I. 1
understand that Mr. Dougherty intends to use volunteers
to assist in transporting those without transportation.
That solution could be a problem in itself. Defensive
driving courses would need to be arranged, and because
volunteE:'fS are not committed time wise, there could be a
lot of turn-over thus necessitating more classes to
train new vc,lunteers. Also, insurance could be a
problem when volunteers are transporting citizens if
there were an accident. Lastly volunteers transporting
citizens would result in them being more dependent on
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INTEROFFICE MEMORANDUM;
HELP CENTER PROPOSAL
July 11, 19:=:5
Page ~
:::507 -16(J:~:
the sy~.tem and less likely to l(lok fot- alternate
transportation arransem~nts. Furthermore, people tend
to utilize a sE..t""vice such. as a help center when it is
readily accessible to their- home or (ommunity. Not c1nly
is City Hall ina.ccessiblE:! in thl)Se regards, it ca.n be
seen as a. very i nl i mi dat i rig p I ace to a person or fami I y
I'down on their luckl' who must come to Ci"ty Hal I for
ass i stanc e.
;;, Budget arid Program Costs: The office space, fi Ie
cabinets, secreta,'y and City vehicle all amount to
substantial costs. Especially when one considers the
numbe~ of organizations already offering these types of
se,'vices and the lack of space available at City Hall.
The p ,. 0 p 0 s a I doe s not a d e qua tel y add r es s a I I, 0 f the
monetary concerns that should be considered. A more
detai led analysis of the costs involved should be
completed prior to apprc.val e,f this p,'oject.
4. Staff and Pet'sonnel: I~r. Dougherty states in his
p t- (I P (I 5 a I t hat he i n ten d 5 to use a f i ve ( 5 ) P e t- 5 (I n
volunteer staff in addition to a secretary, My concerns
are; Who does the secretary work for? and, wi I I Mr,
Dougherty be included in the staff, as a paid employee,
or a. volunteer? He does not address these concerns in
h is proposal. The proposal states that the staff wi II
be responsible fe.r telephone referral, individual
,'eferral, transporting clients, and representing
individuals at administrative hearings~ This appears to
be a great undertaking for an al I volu~teer staff,
As you can see from previous comments, the proposal does not
adequately address all of the relevant concerns. Mr,
Dousherty needs to substantiate the need for these services
with a needs assessment of the 'services currently avai lable,
In addition, based on the fact that the services to be
provided by the proposed center are currently avai lable
through existing agencies, I do not recommend that the City
pt'oceed with this proposal at this time.
~.Q.~
DONNA D. DORSEY cr-'
Human Relations Assistant
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/tIACEDDHIA MISSIOHARY [JAP'I~~k
REC'O. - AOHltl. OFF.
H:i J:'N I 7 Pil II: I 0
,,-\ Or'
'-'O~2 N. STATE SH
SAN BERNARDINO, CA 92411
PHONE 887,2138 OR 875-5193
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REV. C.A. SmpSOH
PASTOR .
EUGENE DOUGHERTY ,
SOCIAL SERvICE DIRECTOR
6-15-85
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CL
HE: . PROPOSAL FOR CITY
HELP CENTER
ffi U \H WI! \ID
JUN 20\985
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IroNORABLE MAYOR
~EL~ WILCOX,
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CITY COUNCEL
MEMBERS
CITY OF SAn BERNARDINO CA.
P~R'<S Rc.CRHI'nQr-J
t' I' ~('\\j''''''--''''
& CGMMUNliY S(".\~t;)
Dear )~ayor Wilcox and City Council members,
I would like to astablish a city help center at the city hall"so
residenGe who incounter problem of all kinds have a place to
come to~recive help and advice and referals to the proper Gov,
and Pvt~:Agency and then do a follow up to be sure that persons
who need there 'help are not being given a run around or face a
lot of red tape.
T~is center would not cost the city any funds other the~ for a
secu!ary and office space and a city car.
All the help would be Volunteer and from Agencies who would
assign workers from the~e agency to the help center.
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This, Center would deal with problems of all nature such as,
pocial ~~r.']r; tv.. VIA' 'f~T"e.. V~rtera1 n~ I 'Ppnt~' j Rler.t,..1,.. anl'l ~as
and many more problems. .,..,--; , ' ' .. :' ,.. " .,.'
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As we all know many many ti~es persons try,toget help from,other-
agencies and are given eather wrong advice or are given ,a out,.,:..
right run ,~._roup.A.. a lOt..or-persons are unaware that theY-can have
admin~~tratio~hearings with these agencies and our office staff
--'cance- flieFe-to repersent them if they wish to have us ,do so.
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The biggest problems with person whc have problems is they do not
know there rights or who to go to to get help with them.
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You would be supprised at the am~9unt of persons who would like to
see the city nav-e~acenter sucha'S"""this. '
I cant go into the ammount of proble~s people have because of so
many diffrent ones',-but"Ican say that because of my expert exper
tise and knowledge of the law and because of my 15 years of ~~
I~~~ in dealing with these proble~s, I have been able to solve
the:!! and help bring to light the problems that other agencies
may not know is happening.
.co,ol[ OVER IHTO ......CE[)OHl... ...HO HEL~ \JS-.,j.<<1.: ,~
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~~~~t~'~~h:~:n~O~~~~Y'~; ~~~~: :.,n abl~to got. .any probl'"
[?~.:-- .
,I am only asking for a six month trial to see how it will work out.
I am sure that it will be a big pucsess and it will be a feather in-
the hat of . not only the Mayor but the city ~ounc.g}.
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there would be a training session for all volunteers so they can do
the job proper.
I will need lockable filing cahnets for all information will have to
be kept strickly confidential. -
Infact all workers would have to sworn to not release any infor~ation
of any client even after they leave the agency for they could face
prosecution.
o
The help center would have at least 5 persons staff.
5 days a week.
I t would be open
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List of the Agencies in San Bernardino
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Public Guardian Conservator
Rolling Start Incorporated
Departmc,nt, of Rclwbilitatior.
GoodHill'Industries of the Inlimd Counties Incorporated
westside Counseling Center
Dcpart:n,,~nt of Nental Ilea] th
San Bernardino County Medical ~enter
Agape Ilouse Counseling Center
San Bernardino City Unified School District
Nental Health Association of San Bernardino
Saint Vincent Dc Paul Society
Boys Club of San Bernardino
Family Planning
Easter Seal Society
Lighthouse for the Blind/San Bernardino
San Bernardino County Epilepsy Society
Frazee Community Center
Office on Aging
La\l1yer Referral Service
Dial a Ride
Omnitrahs Dial a Lift
Assistance League of San Bernardino
San Bernardino County AJ~oholism Services
Westside Drop in Center
Department of Public Social Services
l~erican National Red Cross
Eefu')ee Reset:tlement Center
San Hidalgo Foundation
Depart.ment of Public Health
California State Employment Development Department
Department of Public Health
Whitney H. Young Jr. Memorial Clinic
Inland Counties Regional Center
St. Paul Methodist Church '
Environmental Health Services
Environmental Improvement Agency
Legal Society of San Bernardino
Inland Counties Legal Services
Nuscoy Hethodist Church
San Bernardino Valley College
San Bernardino Unified School District
San Hidalgo Institute/Psychiatric Training
Operation Second Chance
\~estside Community Development Corporation
San BernStrdino School of Hope
Los Padrinos of Southern California
\.;'eatside Outreach
Casa Ramona Drop-In Center
Senior Citizens Service Center
Lung Association of San Bernardino
Salviltion Army ,
Housing Authority .
Headsta~t State Preschools
Catholic Charities
Community Services Department of San Bernardino County
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Et~ERGENCY SERVICES IN THE CITY OF SAN BERNARDINO
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2. ROLLING START JNCORPORATED
437 W. 4th Street
San Bernardino, CA, 92410
SERVICES OFFERED:
Community Orientation
Peer Counseling
Attendent Care
Sports Programs
Client Advocacy
rtolling Start Hotline
House Referrals
Learning Center
.3 DEPARTMENT OF REHABILITATION
303 W. 3rd Street
San Bernardino, CA. 92401
SERVICES OFFERED:
Vocational Counseling
Guidance Vocational Training
Job Placement
1/-) GOODWILL li~DUSTRIES OF THE INLAND COUlHIES li~C.
899 W. 3rd Street
San llernardino, CA. Y2410
SERVICES OFFERED:
Vocational Rehabilitation
Food Services
5 WESTSIDE COUNSELING CENTER
1010 W. Baseline
San Bernardino, CA, 92411
SERVICES OFFERED:
Rehabilitive and Support Services
a AGAPE HOUSE COUNSELING CENTER
607 East Highland Avenue
San Bernardino, CA. 92404
SERVICES OFFERED:
Group Counseling
Individual Counseling
Drug Abuse Detoxification
Mental Health Problems
Crisis Intervention
Vocational Rehabilitation
Referral Services
10 MENTAL HEALTH ASSOCIATION OF SAN
OF SAN BERNARDINO
101 North I Street
San Bernardino, CA. 92410
:'LHV Ill', UII LIlLO.
Group Counseling
Individual Counseling
Drug Abuse Detoxification
Mental Health Problems
Crisis Intervention
Vocational Rehabilitation
Referral Services
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12. ST. _'LINC~l'll.P_U^~,L?_Q~lJJX
962 E. Ba se 1 i ne
San Bernardino, CA. 92410
25 WESTSIR,~~OP-IN CENTER
2002 North Mount Vernon
San Bernardino, CA. 92411
SERVICES OFFERED:
Gas Voucher to Stranded Travelers
Food Services
Clothing Services
SERVICES OFFERED:
Blood Pressure Clinic
Social Security Representation
Income Tas Preparation
Vtility Assistance
Homeowners/Renters Assistance
Employment Counseling
Job Counseling
Food Referral
Clothing Referral
Senior Companion Site
Information and Referral
/8 FRAZEE COMMU;HTY CEi'lTER
1140 W. Mill Street
San Bernardino, CA. 92410
SERVICES OFFERED:
Food Boxes-Low Income
Soup Kitchen
Medical Clinic
Senior's and Childrens Programs
Mini-Marts for Senior Citizens
Blood Pressure Clinic
Summer Lunch
Recreation Programs for Children
Clothes Closet
Information and Referrals
Counseling
Job Counseling
Aging Program
.2'7 AMERICAN NATIONAL RED CROSS
1524 N. E Street
San Bernardino, CA. 92405
SERVICES OFFERED:
Emergency Services
First Aid Training
Emergency Disaster Service
55: ST. PAUL METHODIST CHURCH
785 N. Arrowhead
San Bernardino, CA. 92401
SERVICES OFFERED:
Helps with Canned Food
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4.'iLOS_J:ADRLNOS OF SOUTHERN CALIFORNIA
1186 N, F Street
San Bernardino, CA, 92410
SERVICES OFFERED:
Youth Services
School Counseling
Runaway Shelter
Runaway Hotline
Youth Diversion Programs
ib WESTS IDE OUTREACH
1666 N. Muscott Suite 4
San Bernardino, Ca. 92411
SERVICES OFFERED:
Counseling to Drop-Outs
Group Therapy
Parenting Class
Psychiatrist
f<1enta 1 Health
~7CASA RAMONA DROP-IN CENTER
1525 W. 7th Street
San Bernardino, CA. 92411
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SERVICES OFFERED:
Marriage, Dep~ession, Drug and Teen Counseling
Parenting Classes
Medical Doctor
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'18 SENIOR CITIZENS SERVICE CENTER
600 W. 5th Street
San Bernardino, Ca. 92410
SERVICES OFFERED:
Surplus Food Giveaways
Hot Lunch
Dances
Library
T.V. Room
Pool and Billards
Exercise
Sewing and Crafts
Trips
Retired Senior Volunteer Progra,
Phone Alert League
Senior Companion Program
Community Referral and Information
50SALVATION ARMY
746 W. 5th Street
San Bernardino, CA. 92410
SERVICES OFFERED:
Groceries
Sack Lunch
Thrift Store Vouchers
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51 HOUSING AUTHORITY
1735 W. 9th Street
San Bernardino, CA. 92411
SERVICES OFFERED:
Rental Assistance for:
Low Income
Senior Citizens
Famil i es
Handicapped/Disabled
53 CATHOLIC CHARITIES
568 Mt. Vernon Suite
San Bernardino. CA.
210
92401
SERVICES OFFERED:
i~arriage/Family counsel in9
Emergency Assistance
Refugee Program
5~COMMUNITY SERVICES DEPARTMENT OF SAN BERNARDINO COUNTY
686 East Mill Street
San Bernardino. CA. 92415-0610
SERVICES OFFERED:
Food Distrubution Project
Energy Pro9ram
Nutrition forSeniors Pro9ram
Women's Program
Capabil ities
Utility Assistance
Weatherization Services
Advocacy
Deaf Services
I" Emergency/ Crisis Intervention
I Special Purpose Fund
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