HomeMy WebLinkAbout2019-318Resolution No. 2019-318
RESOLUTION NO. 2019-318
RESOLUTION OF THE MAYOR AND CITY COUNCIL OF
THE CITY OF SAN BERNARDINO, CALIFORNIA,
AUTHORIZING THE CITY MANAGER TO EXECUTE A
PROFESSIONAL SERVICES AGREEMENT BETWEEN
THE CITY OF SAN BERNARDINO AND HINDERLITER,
DE LLAMA & ASSOCIATES (HdL) FOR CANNABIS
MONITORING AND FINANCIAL AUDIT SERVICES
WHEREAS, on May, 2019, the Mayor and City Council directed staff to prepare and
distribute a Request for Proposal (RFP) for Cannabis Monitoring and Financial Audit Services;
and
WHEREAS, the City received seven (7) proposals from a wide range of consultants; and
WHEREAS, the written proposals were evaluated by a selection committee comprised of
City staff representing the Community & Economic Development Department; and
WHEREAS, Hmderliter, de Llamas & Associates (HdL) was selected as the top
candidate by the selection committee due to its experience and status as an industry leader in
cannabis development, implementation and enforcement.
BE IT RESOLVED BY THE MAYOR AND CITY COUNCIL OF THE CITY OF
SAN BERNARDINO AS FOLLOWS:
SECTION 1. The above recitals are true and correct and are incorporated herein by this
reference.
SECTION 2. The City Manager is hereby authorized and directed to execute a
Professional Services Agreement with Hinderliter, de Llamas & Associates (HdL) attached
hereto as Exhibit "A", in an amount not to exceed $378,000.00 for a term ending December 30,
2022 with Two (2) One year extensions.
SECTION 3. The authorization to execute the above -referenced amendment is rescinded
if the amendment is not executed and returned to the Office of the City Clerk within sixty (60)
days following the effective date of this Resolution.
SECTION 4. The City Council finds this Resolution is not subject to the California
Environmental Quality Act (CEQA) in that the activity is covered by the general rule that CEQA
applies only to projects which have the potential for causing a significant effect on the
environment. Where it can be seen with certainty, as in this case, that there is no possibility that
the activity in question may have a significant effect on the environment, the activity is not
subject to CEQA.
Resolution No. 2019-318
SECTION 5. Severability. If any provision of this Resolution or the application thereof
to any person or circumstance is held invalid, such invalidity shall not affect other provisions or
applications, and to this end the provisions of this Resolution are declared to be severable.
SECTION 6. Effective Date. This Resolution shall become effective immediately.
APPROVED and ADOPTED by the City o nc an fined by the Mayor and attested
by the City Clerk this 4a' day of December 2019.
John Valdivia, Mayor
City of San Bernardino
Attest:
Georgeann fU na; MM ., City Clerk
Approved as -to form:
/ -ear<`
Gary D. Saenz, City Attorney
Resolution No. 2019-318
CERTIFICATION
STATE OF CALIFORNIA)
COUNTY OF SAN BERNARDINO) ss
CITY OF SAN BERNARDINO )
I, Georgeann Hanna, MMC, City Clerk, hereby certify that the attached is a true copy of
Resolution No. 2019-318, adopted at a regular meeting held on the 4thdayof December 2019 by
the following vote:
Council Members:
AYES NAYS ABSTAIN ABSENT
SANCHEZ
n
113ARRA
x
FIGUEROA
X
SHORETT
NICKEL
RICHARD Y
MULVIHILL
WITNESS my hand and official seal of the City of San Bernardino this 4th day of December
2019.
Geo: eann Hanna, . MC, City Clerk
City of
San Bernardino
PROP®,iAL FOR C4N ABIS MONITORING
AND FINACIAL AUDIT SERVICES
RFP NO. F-19-53
July 17, 2019
HdLO Companies
Proposal for Cannabis Monitoring and Financial Audit Services
RFP NO. F-19-53 July 17, 2019
TABLE OF CONTENTS
A. COVER LETTER...........................................................................................................1
B. BACKGROUND AND PROJECT SUMMARY...............................................................3
C. METHODOLOGY.....
................4
D. STAFFING....................................................................................................................10
E. QUALIFICATIONS...
F. FEE PROPOSAL .....................
.................14
18
G. INSURANCE.................................................................................................................20
H. LITIGATION..................................................................................................................20
I. OTHER INFORMATION ......
J. APPENDICES............
ATTACHMENT 1 (Staff Resumes)
HdT Companies
.................................................................... 20
............................................................ 20
.................................................... 21
Proposal for Cannabis Monitoring and Financial Audit Services
RFP NO. F-19-53 July 17, 2019
A. COVER LETTER
July 17, 2019
Jim Slobojan
Procurement Services Manager
City of San Bernardino
290 North D Street
San Bernardino, California 92401
Re: Proposal for Cannabis Monitoring and Financial Audit Services
RFP NO. F-19-53
Thank you for the opportunity to submit this proposal for cannabis management services for
the City of San Bernardino.
The enclosed scope of services provides for annual financial audits and one (1) onsite
regulatory compliance inspection for each permitted cannabis businesses operating within
the City. The scope also offers assistance with plan checks for proposed tenant
improvements of cannabis facilities to ensure compliance with physical requirements of State
and local law. In addition, the scope offers up to 30 hours of technical assistance and subject
matter expertise, to be used as needed at the City's request. All prices, terms and conditions
of this proposal are valid for 180 days from July 17th, 2019.
HdL is recognized as the industry leader in the development, implementation and
enforcement of cannabis management programs for local governments throughout
California. We have partnered with over 125 California cities and counties on cannabis -
related programs, including ordinance development and review, community outreach, merit -
based applications and permitting processes, cost recovery studies, regulatory compliance
reviews, financial audits, fiscal analysis and law enforcement training.
Our cannabis team has unmatched expertise, with over 46 years of combined experience
developing and managing cannabis regulatory and taxation programs. Our staff have
completed specialized training and have expertise in cannabis cultivation practices, odor
mitigation issues, manufacturing, dispensary management, land use issues and regulatory
compliance.
In addition, our cannabis team members have experience conducting over 16,000 cannabis
compliance inspections and financial audits in Colorado, California and Nevada, and have
reviewed, scored and processed over 1,800 cannabis business applications in the last three
years in California.. HdL has a proven track record providing the exact services the City is
seeking. Our qualifications are unmatched in the industry.
1
Proposal for Cannabis Monitoring and Financial Audit Services
RFP NO. F-19-53 July 17, 2019
HdL is a California S -Corporation, incorporated in 1985 and is a 100% employee owned
company. The firm's headquarters are located at 120 S. State College Blvd., Suite 200, Brea,
CA 92821 with additional offices located in Pleasanton and San Dimas. Over 50 employees
work out of the Brea headquarters, with over 150 employees nationally.
This contract will be managed through the office shown below. The person authorized to
clarify, negotiate and obligate HdL for this proposal is:
Andrew Nickerson, President/CEO
Hinderliter, de Llamas and Associates
120 S. State College Blvd., Suite 200
Brea, CA 92821
714.879.5000 Fax: 909.861.7726
anickerson @ hdlcompanies.con,
We look forward to the opportunity to continue working with the City of San Bernardino to
meet the City's cannabis management needs. If you have any questions or require additional
information, please feel free to contact me by email at anickerson@hdicompanies.com or
David McPherson at dmcphersonPi.....,ompanies.com or by phone at 714.879.5000.
Sincerely,
Andy Nickerson
President, HdL Companies
2
Proposal for Cannabis Monitoring and Financial Audit Services
RFP NO. F-19-53 July 17, 2019
B. BACKGROUND AND PROJECT SUMMARY
The City of San Bernardino has retained the services of HdL since 2017 to assist with the
development and implementation of a regulatory and taxation program for commercial
cannabis businesses in the City. Prior cannabis -related services provided the City have
included review and analysis of the citizen initiative Measure O, development of a new
cannabis regulatory ordinance, design and implementation of a merit -based application
review and selection process, conducting application reviews, site inspections and
interviews, and developing a cannabis tax measure (Measure W) which was approved by the
City's voters on November 6, 2018.
HdL worked closely with the City Council, City staff, the Citizen's Advisory Committee,
stakeholders and the community in developing the City's comprehensive cannabis regulation
and tax strategy. Pursuant to this work, the City Council has since awarded 16 permits for
commercial cannabis businesses, including 5 retailers, 5 microbusinesses, 4 cultivation
facilities,1 cannabis manufacturer and 1 distributor.
The City is now requesting additional assistance through this RFP to provide oversight and
monitoring of permitted cannabis businesses to ensure compliance with all State and local
laws and regulations, including proper reporting and payment of the City's cannabis business
tax under Section 5.18 of the City of San Bernardino Municipal Code (SBMC). Such monitoring
shall include all of the following:
• Annual financial audits to ensure compliance with business tax reporting and
remittance requirements, sales and inventory tracking, and all other requirements of
Section 5.18 of the SBMC.
• Onsite inspections of each commercial cannabis facility to ensure compliance with all
State and local laws and regulations, including physical security measures, standard
operating procedures, inventory track and trace controls, limited access areas,
surveillance systems, locks and alarms, records retention and other requirements.
• Technical assistance and policy/subject matter expertise
• Plan check services for proposed tenant improvements to ensure compliance with all
State and local requirements
• Background checks for all owners, managers and principals associated with cannabis
business applications, as well as for all employees or line staff as needed.
HdL was instrumental in developing the City's comprehensive cannabis regulation and tax
strategy, and is conducted application reviews, site inspections and interviews for all of the
City's existing cannabis businesses. In addition, our cannabis team members have experience
conducting over 16,000 cannabis compliance inspections and financial audits in Colorado,
California and Nevada, and have reviewed, scored and processed over 1,800 cannabis
business applications in the last three years in California. This experience makes HdL uniquely
familiar with the City's needs and makes us uniquely qualified to provide the requested
services.
3
Proposal for Cannabis Monitoring and Financial Audit Services
RFP NO. F-19-53 July 17, 2019
C. METHODOLOGY
Annual Financial Audits
HdL will conduct an annual financial audit of each cannabis business operating legally within
the City to ensure compliance with the requirements of Chapter 5.18 (Cannabis Business Tax)
of the San Bernardino Municipal Code (SBMC) and to verify that tax revenues submitted to
the City are correct and based upon the true amount of gross receipts or square footage for
the business. If our audit should reveal any unreported revenue, HdL will recommend a tax
assessment and any penalties due, consistent with the SBMC.
Our audit process includes sending a notification letter and request for records to the auditee;
conducting kickoff meetings to discuss audit nature, scope, and expectations with
stakeholders; reviewing records for completeness and accuracy; monitoring audit status and
schedule; documenting findings and conclusions; holding exit conferences and issuing final
reports.
HdUs process divides the audit schedule into 4 distinct phases. Phase 1 includes pre -audit
work, such as issuance of an audit notification letter to the business, providing a list of all
financial records that will be required, allowing an appropriate timeframe for receipt of those
records, and scheduling an initial site visit.
The City will provide HdL with an updated list of all licensed or permitted cannabis businesses,
including their permit issuance or renewal date, and shall inform HdL when any additional
cannabis business receives permission to operate (i.e., through the issuance of a
development agreement, conditional use permit, certificate of occupancy or other indication
the business has opened). HdL will then work with the City to schedule financial audits and
compliance reviews.
HdL will help the City prepare a notification letter to be sent to each licensed cannabis
business to start the audit. The letter will contain pertinent information about the audit,
including a list of all required records, books and documentation and a request to provide
remote query -only access to the business' point of sale system. HdL recommends the
notification letter be sent by the City to encourage cooperation from the business and to
communicate HdUs authority to access and examine any books or records necessary to
conduct the audit as described in Section 5.18.190 of the SBMC. If the City prefers, HdL shall
send the letter directly to the licensee.
In Phase 2, HdL will conduct an initial review of all records submitted by the business and
schedule an initial meeting with business representatives either in person or via conference
call. This initial review may identify the need for additional documentation. Once all
necessary documentation has been obtained, HdL shall move forward with Phase 3, which
involves a full, detailed review of all required records and the drafting of initial findings. In
Phase 4 HdL shall hold an exit conference with business representatives then draft the final
report, which shall include discussion of any findings of non-compliance or deficiencies which
were not corrected by the business in Phase 3. HdL shall also recommend any needed
adjustments, penalties or other corrective actions.
4
Proposal for Cannabis Monitoring and Financial Audit Services
RFP NO. F-19-53 July 17, 2019
Lastly, HdUs proposed workplan provides a contingency period to accommodate any
additional work that may be necessary for specific businesses.
Our 4 -phase process is staggered across a 5 -month period, with 4 to 5 businesses falling into
each of the various phases during any particular month. By doing so, HdL ensures that the
workload is reasonably distributed to allow for timely performance. HdUs workplan and
staffing can accommodate additional businesses as they become licensed and functioning
over time.
HdL shall review the cannabis business tax declaration statement submitted by each business
using a variety of testing methods and audit techniques to determine the accuracy and
timeliness of gross receipts and/or square footage reported and submitted for the time
period and to ensure compliance with all requirements of Section 5.18 of the SBMC.
As part of the process, HdL will conduct an analytical review of the business using the
proprietary Cannabis Analytical Tracking Solution (CATS IVA) program that allows us to identify
if a cannabis operator is under -reporting its taxes or diverting product from its facility. The
CATSTm program also allows us to evaluate consistency between gross receipts and/or square
footage as reported to the City and sales tax information provided to the California
Department of Tax and Fee Administration (CDTFA) for the same period.
HdL shall employ a variety of audit techniques including but not limited to interviewing the
business owners, touring the business, testing gross receipts, validating square footage data,
examination of documentary evidence, evaluating internal controls, and analyzing bank
accounts as available. HdL audit staff will also use any relevant information gathered as a
part of the compliance reviews under Objective 2 to assist with the financial audit.
HdL will also review video surveillance footage, membership records, visitor logs, patient
complaints or other records as applicable or necessary to verify concentration of sales,
investigate financial anomalies or validate other key findings which may be identified from
the CATST" program. HdL's audit program contains other proprietary processes to ensure
compliance with local cannabis business tax requirements.
Each audit shall include:
• Field visit
• Gross receipts verification
• Cultivation Square footage verification (If applicable)
• CATST" Analytic Review
• Inventory review (subject to access to the track and trace system)
• POS data entry requirements review
• Examination of software systems
• Review of operations
• Preparation and issuance of report
• Exit conference with the City
5
Proposal for Cannabis Monitoring and Financial Audit Services
RFP NO. F-19-53 July 17, 2019
As part of the process, HdL's team will also use data generated by our internal Tax Analytical
Remittance Report (TARR) analysis, which monitors trends over multiple periods to identify
discrepancies, outliers or other potential issues that may warrant further investigation. Our
TARR analysis considers all of the following:
• Compare business to other similar business types in the City;
• Compare business to similar business types in other jurisdictions in the region (if
applicable);
• Compare business account data from previous quarter and provide percentage
increase/decrease in revenues;
• Compare last four quarters from YTD and provide average increase/decrease in
revenues;
• Compare business from previous FY year and provide percentage of increase/decrease
in revenues;
• Cultivation businesses will be analyzed per yield per square foot for each
quarter;
• Cultivation businesses will be monitored per yield per harvest cycle for
each quarter;
• Cultivation businesses will be analyzed per yield per year compared to
previous year;
• Create reports by districts in the City (if applicable);
• Risk assessment summaries of each business related to tax liabilities and compliance
issues.
HdL will provide a full audit report to the City following the completion of each cannabis
business tax financial and operational audit, detailing all findings and observations. HdL will
work collaboratively with the licensee's ownership/management team to provide them an
opportunity to offer supplemental information or documentation to clarify any discrepancies
discovered in the course of the audit. HdL will adjust any tax assessment accordingly prior to
issuing the final report to the City.
HdUs audit report for each cannabis business shall include a finding as to whether the
business has properly and accurately reported and submitted the appropriate cannabis
business taxes for the review period. If any deficiencies are noted, HdL shall recommend an
appropriate assessment including any underpaid or overpaid taxes and any applicable
penalties consistent with Section 5.18.100 of the SBMC.
HdL's report and findings shall be sufficiently supported by documents and records obtained
during the course of the audit so as to allow the City to initiate collections or prepare a refund,
as may be necessary. If HdL is unable to make a finding or express an opinion, the reasons
why will be stated in the report, along with any recommended further action. Each report
shall also note any other deficiencies or areas of non-compliance discovered in the course of
the audit and shall provide recommendations for improving future compliance. All
documentation obtained by HdL shall be provided to the City upon request.
6
Proposal for Cannabis Monitoring and Financial Audit Services
RFP NO. F-19-53 - July 17, 2019
HdL's audit team shall be available to provide support as needed or requested by the City for
any challenge or appeal of the audit report and any findings, assessment or penalties (at
additional cost). Such support shall include attendance and support at any administrative
hearings. HdL shall retain all pertinent records, papers, documents or reports for a minimum
of 3 years and shall make them available to the City upon request. This period shall be
extended upon written request by the City.
Onsite Compliance Inspections
HdL will conduct one (1) on-site compliance review for each permitted cannabis business to
determine compliance with State laws and with Section 5.10 of the San Bernardino Municipal
Code (SBMC) as may be applicable. If HdL identifies any non-compliant activities, we will
provide the City with a recommended appropriate action to address the deficiency and to
ensure future compliance by the permittee.
Our compliance review process includes sending a notification letter to the auditee;
conducting an onsite visit at the business; documenting findings and conclusions and issuing
reports. HdL will coordinate with the City on the timing for each review. The City will provide
HdL with a list of all licensed or permitted cannabis businesses, including their permit issuance
or renewal date, and shall inform HdL when any additional cannabis business receives
permission to operate (i.e., through the issuance of a development agreement, conditional
use permit, certificate of occupancy or other indication the business has opened). HdL will
then work with the City to schedule compliance reviews. HdL will coordinate with the City as
the time for each review approaches.
If the City chooses to notify the businesses in advance of the pending review, HdL will help
the City prepare a notification letter to be sent to each business. The letter will contain
pertinent information about the audit, including the scheduled date and time. HdL
recommends the notification letter be sent by the City to encourage cooperation from the
business and to communicate HdI!s authority to access and examine the facility and any
books or records necessary to conduct the audit pursuant to Section 5.10.410 of the SBMC.
HdUs team will use data generated by our cannabis business tax audits and from our internal
Tax Analytical Remittance Report (TARR) analysis, which monitors trends over multiple
periods, to identify discrepancies, outliers or other potential issues that may warrant further
investigation during the site inspection. HdL will also utilize information from our proprietary
CATSTM program which gathers and analyzes information on cannabis business operations
throughout the State.
HdL will provide the City with a full compliance audit report on each business, presenting all
findings and observations from the audit, and specifically detailing any occurrence of the
business operating outside the parameters of its cannabis business permit. HdL's auditors
shall fully document any such findings and provide any and all such evidence or
documentation to the City to support appropriate enforcement action. If desired by the City,
HdL will also prepare language for a draft notice of violation, staff report, or other follow-up
actions.
7
Proposal for Cannabis Monitoring and Financial Audit Services
RFP NO. F-19-53 July 17, 2019
HdUs compliance reviews shall specifically include all of the following:
• Notifying permittee of pending inspection
• 2 -hour on-site inspection to ensure that each business complies with applicable State
laws and with all regulatory requirements and protocols of Section 5.10 of the SBMC,
including all of the following:
o Inventory management
o RFID tags or other product identification
o Cash handling procedures
o Access control
o Employee records
o Video surveillance and retention
o Product safety
o Alarm system maintenance and safety
o Lock standards
o Packaging and labeling requirements
o Waste management
o Transportation documentation and manifests
o Surveillance equipment maintenance
o Occupational badges
o Business records
o Tax records
o Maintenance and certification of extraction equipment
o MSDS and hazardous materials records and storage
o Other items as necessary or as requested by the City
• Preparation of a draft report detailing the findings of the inspection and providing
recommendations for improvement where needed. If the inspection identifies any
violations of law or other non-compliance issues, then HdL will prepare a notice to comply
as an included part of the report.
• All travel costs associated with the inspection
HdL shall retain all pertinent records, papers, documents or reports for a minimum of 3 years
and shall make them available to the City upon request. Such records shall include all phone,
email and other communications involved in preparing for, scheduling and coordinating the
inspections and providing the report. This period may be extended upon written request by
the City.
The cost for compliance reviews does not include any follow-up re -inspection or review of any
supplemental documents provided to address or contest any findings of non-compliance, nor
does it include any assistance with the appeal of any enforcement action by the City. Any
costs associated with such additional services would be billed at HdUs hourly rate.
8
Proposal for Cannabis Monitoring and Financial Audit Services
RFP NO. F-19-53 July 17, 2019
Technical Assistance and Subject Matter Expertise
HdL shall provide a total of up to 30 hours of general consulting in the form of subject matter
expertise and/or technical assistance for each year of the contract. This expertise will be
provided to City staff upon request and may include assisting with interpretation of Sections
5.10 or 5.18 of the SBMC, monitoring changes to State laws and regulations, assisting with
inquiries from cannabis businesses regarding the imposition of cannabis business taxes,
understanding of the industry, participation in conference calls, responding to staff inquires
via phone and email, reviewing staff reports to the City Council, or other issues to be
determined. These hours may be used for any related services not otherwise contemplated
by this proposal, excluding additional audits, compliance reviews, or support or assistance
with any appeals. Any additional request shall be subject to the HdL hourly rate.
Background Checks
HdL shall provide supplemental background checks for principals of the business as part of the
application process. In addition, HdL can also provide background checks for employees who
will be working at the regulated businesses. This service includes an employee identification
card designed by HdL with the City's logo which meets all State requirements.
Plan Check Assistance
HdL shall provide assistance with plan checks for proposed tenant improvements of cannabis
facilities to ensure compliance with physical requirements of State and local law. This service
shall be provided on an hourly basis as needed or requested by the City. HdL estimates that
each plan check will take approximately 2.5 hours which includes any report that may be
required. HdL shall provide the plan check report to the City no later than 10 business days
from receiving the information or at a mutually agreed time period between the City and the
Consultant. If desired, HdL staff can also accompany City staff on a pre -permit site inspection
as a part of the plan check process. This additional service would take approximately 2 hours
per inspection which would be billed at the HdL hourly rate.
Involvement of City Staff
HdL understands the value and costs associated with staff time and will make every effort to
minimize the amount of City staff time necessary to carry out the objectives of this program.
The City's role shall be to provide guidance on City -specific regulations and priorities and to
communicate and enforce HdUs authority to conduct audits on the City's behalf if a business
resists participating.
HdL personnel will initially meet with designated City officials to review all service objectives
and to develop a proposed timeline and schedule. HdL will work with the City to determine
whether the City wishes for the compliance reviews to be unannounced or to be pre -arranged
with the business. If the latter, then City staff will be requested to communicate with the
business in advance.
HdL requests that City staff also participate in a kickoff meeting to establish audit processes
and priorities. HdL requests that the City identify a staff member to serve as the primary
contact for HdL staff and who will be available to answer occasional questions about specific
audit concerns and assist with invoicing and collection activities after audit reports are issued.
9
Proposal for Cannabis Monitoring and Financial Audit Services
RFP NO. F-19-53 July 17, 2019
Based on HdL staff's vast experience of conducting over 16,000 cannabis audits and
compliance inspections, we expect cumulative City time required for financial and audits and
compliance reviews combined to be on average no more than one hour per business. Any
direct participation by City staff in the audits or compliance reviews is not anticipated by this
proposal and would be in addition to the time stated here.
D. STAFFING
Staff Bios
Our team of professionals has over 46 years of direct experience establishing and
implementing medical and adult -use cannabis regulatory and taxation programs which
include establishing land -use regulations, permit processes, staffing plans, cost recovery fees,
structuring cannabis business tax fees, regulatory compliance, business license tax audits and
law enforcement training. Our team has conducted over 16,000 cannabis compliance
inspections and investigations in Colorado, California and Nevada.
Bios for all HdL staff who may be involved in providing services under this proposal are
provided below. Complete resumes are provided in Attachment 1. HdL will notify the City
for approval if any personnel changes are needed during the project.
David McPherson Cannabis Compliance Director
David McPherson works with local agencies to prepare them to mitigate regulatory issues
surrounding Proposition 64. Prior to joining the firm, David served 28 years in local
government for the County of Orange and the cities of Newport Beach, San Jose and Oakland.
David's experience as a law enforcement officer, compliance auditor, and tax administrator
has provided him a wealth of experience that makes him uniquely qualified to lead Hdl.'s
Cannabis Management Program. While working for the City of Oakland, he became the first
Tax Administrator in the Country to successfully tax, regulate and audit medical marijuana
businesses. David has over 10 years of experience working with Cannabis regulatory
programs. He worked closely with the League of Cities and lobbyists on the development of
the Medical Cannabis Regulation and Safety Act (MCRSA) and helped shaped SB94, the
Medicinal and Adult -Use Cannabis Regulation and Safety Act (MAUCRSA).
David provides technical support on cannabis -related matters to the League of Cities, the
Police Chief's Association, Rural County Representatives of California, and the California State
Association of Counties. In addition, David is working collaboratively with the Department of
Consumers Affairs, Department of Food & Agriculture, Department of Health Services and
the California Department of Tax and Fee Administration (previously known as the State
Board of Equalization) on the implementation of best practices for regulating the Cannabis
Industryfor local agencies.
David received his Bachelor's Degree in History from California State University, Fullerton and
his Master's Degree in Public Administration from California State University, Long Beach.
While at Long Beach, he was named "Future Urban Administrator of the Year".
10
Proposal for Cannabis Monitoring and Financial Audit Services
RFP NO. F-19-53 July 17, 2019
Matt Eaton, Cannabis Compliance Manager
Matt Eaton is a Cannabis Services Manager at HdL and plays a critical role in implementing
the Cannabis Compliance Program for local agencies. Prior to joining the firm, he was a
progressive law enforcement professional with 29 years' experience conducting
criminal/regulatory investigations and corporate/individual background investigations.
While working as a Supervisory Investigator at the Colorado Department of Revenue in the
Marijuana Enforcement Division (MED) Matt managed Criminal Investigators and civilian staff
in the Denver Metro and Longmont Field Offices. During his six-year tenure at the MED, he
conducted approximately 10,000 criminal investigations and compliance reviews which
included regulatory and financial investigations. In addition, he is a subject matter expert on
track and trace systems. He understands the complexity of reviewing data to ensure
businesses are in compliance with state and local regulations. Matt was also responsible for
planning, developing and implementing report and field inspection protocols for the agency.
Matt received his Bachelors of Science Degree from Biola University and currently maintains
a Colorado Post Certificate. He has also served as an Adjunct Instructor teaching law
enforcement principle related to criminology, correctional processes, procedural law,
interviews, interrogations and criminal evidence at AIMS Community College in Greeley,
Colorado.
Billie jo Naysmith, Cannabis Compliance Manager
Billie jo Naysmith is a Cannabis Services Manager at HdL and plays a critical role in
implementing the Cannabis Compliance Program for local agencies. Prior to joining HdL,
Billie-jo spent over 23 years in Colorado law enforcement.
She served a5 a Supervisory Criminal Investigator at Colorado's Marijuana Enforcement
Division (MED) where she managed criminal and civilian investigations in the Denver and
Longmont field offices. During her tenure with the MED, Billie-jo conducted over 5,000
regulatory and compliance reviews. Most recently, Billie-jo served as a Criminal Investigator
II with the Colorado Attorney General's Office where she conducted complex financial fraud
investigations involving cannabis businesses.
Billie-jo earned a Bachelor of Science degree in Business Administration from Colorado
Christian University.
Tim Cromartie, Cannabis Senior Advisor
Tim Cromartie is a Senior Advisor at HdL. His primary role isto address cannabis regulatory and
tax policies at the state and local municipalities. Tim will also be assisting in the
implementation process with the local agencies. Prior to joining the HdL team, Tim served as
the legislative representative covering public safety issues for the League of California Cities
with an emphasis on shaping legislation governing state and local regulation of marijuana. He
has been actively involved in educating cities on changes in the law resulting from the Medical
Cannabis Regulation and Safety Act, as well as Proposition 64, the Adult Use of MarijuanaAct.
11
Proposal for Cannabis Monitoring and Financial Audit Services
RFP NO. F-19-53 July 17, 2019
When these two Acts were merged into a single regulatory structure in 2017, Tim successfully
advocated for clarification of local government's regulatory and enforcement authority in the
cannabis context, and for related environmental safeguards in cultivation operations,
protections against over -concentration of businesses, regulation of testing labs, and the
inclusion of fire safety standards and a definition of volatile solvents in state law governing
cannabis manufacturing operations.
Since then he has been engaged in educating local governments on the more recent Medical
and Adult Use Cannabis Regulation and Safety Act (MAUCRSA), as well as advocating for a
reduction in the cumulative state tax rate for cannabis, improvements in the state's track-
and- trace program, and the restoration of a statewide cultivation cap. Furthermore, Tim
served on the State Treasurer's Banking Advisory Group addressing cannabis business
banking issues and establishing banking recommendations. He has a Bachelor of Arts degree
in Political Science from the University of California at Berkeley and a degree from Hastings
College of the Law.
Kami Miller, Cannabis Senior Auditor
Kami Miller is the Cannabis Senior Auditor at HdL. Her primary role is to ensure cannabis
compliance and identify the risk assessment in the supply chain process of each permitted
business. Kami has also played a major role in reviewing applications, facilitating applicant
interviews, and conducting background checks. Prior to joining the firm, she served three
years as a Marijuana Compliance Manager for the Department of Public Behavior and Health
(DPBH) for the State of Nevada. During this time Kami played a key role in Nevada's
implementation of its Medical Marijuana Program in which she was responsible for statewide
monitoring of medical marijuana facilities that included cultivation, production, testing labs
and retail stores.
While working as a Marijuana Compliance Manager for the DPBH for the State of Nevada,
Kami managed compliance auditors and support staff in their Las Vegas Office. During her
three-year tenure at the DPBH, she conducted approximately 1,000 compliance and financial
inspections in which she developed the documentation for the inspection protocols in order
to establish comprehensive reports. In addition, her experience in Nevada provided her the
opportunity to learn the various track and trace systems that allowed her to develop industry
chain practices for the Department of Taxation. Kami received her bachelor's degree in
Business Administration in E -Commerce and Supply Chain Management from Tennessee
State University.
Mark Lovelace, Cannabis Policy Advisor
Mark Lovelace is the Cannabis Policy Advisor at HdL. His primary role is to provide fiscal
analysis, and technical research for local agencies. In addition, Mark will be reviewing
Performa plans of cannabis applicants to ensure their sustainability in the local jurisdiction.
Furthermore, he will be involved in the analytical review of financial audit information from
the HdL CATSTm program to analyze TARR summary reports. Mark Lovelace has 16 years of
broad experience in public policy, community engagement and advocacy and is recognized
as a leader in advancing the statewide discussion of medical and adult -use cannabis as a
policy issue in California.
12
Proposal for Cannabis Monitoring and Financial Audit Services
RFP NO. F-19-53 July 17, 2019
Mark served on the Humboldt County Board of Supervisors from 2009 through 2016, where
he was instrumental in developing a comprehensive approach to regulating cannabis,
including a voter -approved tax on commercial cultivation and an innovative track and trace
pilot program. Mark established and co-chaired the Medical Marijuana Working Group for
the California State Association of Counties (CSAC) and helped draft CSACs legislative platform
for cannabis issues.
Mark pioneered the first-ever six -county regional summit on cannabis issues in 2015, which
resulted in the North Coast Counties Marijuana Policy Statement. His work and input were
pivotal in guiding the development of SB 643 and AB 243, two components of the Medical
Cannabis Regulation and Safety Act (MCRSA).
Mark has worked extensively with public agencies and statewide associations on cannabis
issues, including CSAC, Rural County Representatives of California (RCRC), the Association of
California Water Agencies, the North Coast Resource Partnership, California Department of
Fish and Wildlife, the State Water Board, the North Coast Regional Water Board, the Bureau
of Cannabis Control, State legislators, the Department of Justice, Members of Congress and
others.
Mark received his Bachelor of Science Degree in Industrial and Product Design from California
State University, San Jose. Prior to his time on the Board, he worked for many years as a
respected advocate on land use, planning, development and environmental issues.
Elizabeth Eumurian, Cannabis Senior Auditor
Elizabeth Eumurian is the Cannabis Senior Auditor at HdL. Her primary role is to conduct
business license tax audits, evaluate cannabis applications and conduct background checks.
As part of the audit program, she will be conducting and preparing analytical information
through the CATS'" program to prepare Tax Analytical Remittance Reports (TARR) summaries
to evaluate under reporting or anomalies in the remittance of tax payments to local
jurisdictions.
Elizabeth previously worked for a large financial institution analyzing data for reporting
anomalies and performing business license tax audits. She has also worked as a senior auditor
in the entertainment industry. In this role, Elizabeth executed testing procedures for targeted
audit programs, analyzed findings and prepared audit and compliance reports. She earned her
Bachelor of Arts degree in History from California State University, Fullerton. She has also
received a certificate in CannaBusiness from Oaksterdam University.
Alfredo Marquez, Cannabis Senior Auditor
Alfred Marquez is a Cannabis Senior Auditor at HdL. His primary role is to conduct business
license tax audits, evaluate cannabis applications and conduct background checks. Alfredo
previously worked for a publicly traded corporation as a Senior Internal Auditor where he
performed risk assessments of new business acquisitions, financial and Sarbanes & Oxley
audits. He also conducted compliance audits in the areas of government contracts, export
and import activities, and general information technology controls. In these roles he worked
with people at various levels within the organization across North America, Latin America,
Europe, and Asia in order to meet organizational objectives.
13
Proposal for Cannabis Monitoring and Financial Audit Services
RFP NO. F-19-53 July 17, 2019
Michelle Shaw, Cannabis Compliance Inspector
Michelle is a Cannabis Compliance Inspector at HdL and is tasked with conducting onsite
inspections, examinations and other actions to monitor compliance with established
standards for local licensed cannabis businesses. Prior to joining HdL, she was a Compliance
Specialist Officer at a large, multinational bank where she managed, validated and oversaw
the effectiveness and accuracy of numerous compliance issues within the consumer retail
space. Throughout her eight years of experience at the bank, she performed onsite
assessments of affiliate businesses to determine compliance/non-compliance of their
processes and procedures pursuant to bank standards and state regulations. A graduate of
Cypress College, Michelle holds a Foundations of Banking Risk certificate from the Global
Association of Risk Professionals and a paralegal certificate from the Southern California
College of Business and Law.
E. QUALIFICATIONS
1. Company Capability and Key Staff
Founded in 1983, HdL Companies is a consortium of three companies established to
maximize local government revenues by providing a variety of audits, analytical services
and software products. Hinderliter, de Llamas & Associates (HdL) provides tax
administration services for sales, use and transaction taxes, economic development
consulting and programs for regulating and taxing medicinal and adult -use cannabis. HdL
Coren & Cone provides audit and information services related to property taxes. The third
affiliated company, HdL Software was formed in 1996 to provide innovative software
processing tools for other city revenues and tax administration services. HdUs systematic
approach to revenue management and economic data analysis is currently utilized by over
500 agencies in six states.
HdL is a California S -Corporation, incorporated in 1985 and is a 100% employee owned
company. The firm's headquarters are located at 120 S. State College Blvd., Suite 200,
Brea, CA 92821 with additional offices located in Pleasanton and San Dimas. Over 50
employees work out of the Brea headquarters, with over 150 employees nationally.
HdL Companies is a Corporate Partner of the League of California Cities and California State
Association of Counties and works extensively with the State Association of City Auditors,
California Society of Municipal Finance Officers (CSMFO) and California Municipal Revenue
and Tax Association (CMRTA) on anticipation and planning of programs to strengthen local
government revenues.
HdUs Cannabis Management services are led by David McPherson, who is one of the
state's most recognized experts in cannabis policies, regulations and taxation strategies.
When Mr. McPherson was the Revenue & Tax Administrator in the City of Oakland, he
became a pioneer by being the first person in the Country to tax, regulate and audit the
cannabis industry. He uses his experience and understanding of horticulture, processing
and dispensary operations to assist local and state agencies with developing
cannabis policies for regulatory compliance, auditing and economic development.
14
Proposal for Cannabis Monitoring and Financial Audit Services
RFP NO. F-19-53 July 17, 2019
Another key member of the team is Matt Eaton, Cannabis Compliance Manager, who's
previous experience as a Supervisory Criminal Investigator with the Colorado Department
of Revenue in the Marijuana Enforcement Division (MED) provided him the opportunity to
conduct thousands of criminal investigations and compliance audits of marijuana -related
businesses.
2. Technical Capability
Hinderliter, de Llamas and Associates is proud to have served local governments and
special districts for over 35 years. During that span of time, HdL has grown from one
employee to over 150 employees. In 2007, HdVs employees purchased the corporation
from the founding partners and the company is now 100% employee owned. This
structure provides every employee a personal investment in serving our clients. Rather
than focusing on short-term quarterly profits to appease investors, our employee -owners
believe in a long-term strategy of continually investing in new technology, databases
and service upgrades to support our client's needs for precise auditing, budgeting and
economic information. This approach has led to the steady long-term growth, financial
stability, capacity and resources that the City of San Bernardino requires from its vendors.
In 2015, HdL established a cannabis services division with expert staff that works closely
with the Department of Consumer Affairs, Department of Food and Agriculture,
Department of Public Health and the California Department of Tax and Fee Administration
(formally The State Board of Equalization) in the implementation of the Medical Cannabis
Regulatory and Safety Act (MCRSA) and Proposition 64 Adult Use Marijuana Act (AUMA)
and most recently SB 94 Medicinal and Adult -Use Cannabis Regulation and Safety Act
(MAUCRSA). In addition, our staff has partnered with the League of California Cities, CSAC,
RCRC and California Police Chiefs Association to develop policy and regulatory strategies
to manage the Cannabis Industry in California.
We offer the resources and expertise to assist cities and counties with the design and
implementation of all aspects of their regulatory and taxation policies and programs.
Of interest to the City of San Bernardino is our knowledgeable team of professionals who
have direct experience establishing and implementing cannabis management programs
for both medicinal and adult -use. Our team has over 46 years of experience developing
and managing cannabis regulatory and taxation programs. Additionally, our team has
conducted over 16,000 cannabis compliance inspections and investigations in Colorado,
California and Nevada.
What Differentiates HdL from Others?
• HdL is the only firm with staff that have significant government cannabis regulatory
experience and taxation policy expertise in the implementation and development
of cannabis management programs at the state, county and local level.
• HdL cannabis team members have previous law enforcement experience and the
capability to conduct background checks to thoroughly evaluate the quality of
applicants.
15
Proposal for Cannabis Monitoring and Financial Audit Services
RFP NO. F-19-53 July 17, 2019
f HdL is the only company that has developed proprietary software to review
confidential financial and management inventory data information for cannabis
businesses in California.
HdL staff have completed specialized training and have expertise in cannabis
horticulture practices, manufacturing, dispensary management, odor mitigation,
land use issues and regulatory compliance.
• HdL has been recognized as the industry leader in developing and implementing
cannabis management programs for local governments throughout California
having partnered with over 125 jurisdictions to date for cannabis policy
development and program management.
3. Local Experience
HdL was retained by the City of San Bernardino in 2017 to assist with the development and
implementation of a regulatory and taxation program for commercial cannabis businesses
in the City. Prior cannabis -related services provided the City have included review and
analysis of the citizen initiative Measure O, development of a new cannabis regulatory
ordinance, design and implementation of a merit -based application review and selection
process, conducting application reviews, site inspections and interviews, and developing
a cannabis tax measure (Measure W) which was approved by the City's voters on
November 6, 2018.
Over the past three years, HdL has partnered with over 125 California agencies on
cannabis -related consulting projects. Our experience includes ordinance development
and review, community outreach, merit -based application development, permitting
processes, cost recovery studies, fiscal analysis, regulatory/financial compliance reviews
and law enforcement training. Our staff has reviewed, scored and processed over 1,800
cannabis business applications in the last three years.
HdL has been recoanized as an industry leader, providing government solutions by
industry professionals.
City of Desert Hot Springs
Proiect Description: HdL currently provides Cannabis Auditing and Consulting services.
Contract Amount: Not to Exceed $30,000
Dates: October 2016 —June 2019 (Contract extension pending)
Contact: Linda Kelly, Finance Director
Phone: 760.329.6411 Ext 289
Email: l kei ly0cityofdhs.com
City of Mammoth Lakes
Proiect Description: HdL currently provides Cannabis Auditing and Consulting services.
Contract Amount: Not to Exceed $16,000
Dates: January 2018 — December 2020
Contact: Rob Patterson, Finance Director
Phone: 760.965.3661
Email: rpatterson@townofmammothiakes.ca.gov
16
Proposal for Cannabis Monitoring and Financial Audit Services
RFP NO. F-19-53 July 17, 2019
City of Modesto
Project Description: HdL currently provides Cannabis Auditing and Consulting services.
Contract Amount: Not to Exceed $1,164,250
Dates: July 2018 —July 2020 with optional 3 -year extension.
Contact: Steve Mitchell
Phone: 209.577.5287
Email: smitchell@modestogov.com
City of Perris
Project Description_: HdL currently provides Cannabis Auditing and Consulting services.
Contract Amount: Not to Exceed $200,000
Dates: May 2017— May 2019 (Contract Extension Pending)
Contact: Clara Miramontes, Assistant City Manager
City of Perris
Phone: 951.943.5003 Ext 272
Email: cmiramontes@cRyofperris.orp
City of Vallejo
Proiect Description: HdL currently provides Cannabis Auditing and Consulting services.
Contract Amount: Not to Exceed $270,000
Dates: October 2017 —June 2020
Contact: Joanna Altman, Assistant to the City Manager
Phone: 707.648.4362
Email: Joanna.altman cit ofvalle'o.nei
4. Financial Stability
HdL has the staff and financial resources to assist the City with this project. HdL has been
in business for over 35 years. The firm will be happy to provide our latest financial
statements upon request.
17
Proposal for Cannabis Monitoring and Financial Audit Services
RFP NO. F-19-53 July 17, 2019
F. FEE PROPOSAL
Cost Proposal for Financial Audits and Operational Audits
HdUs rates for financial and compliance reviews would be billed per cannabis business. The
total cost would depend upon the number of cannabis businesses being audited and reviewed,
and the number of reviews being performed annually for each business. This proposal
anticipates one financial audit per year and one compliance review per year for each cannabis
business, as stated in the RFP. Vertically integrated businesses operating multiple licenses or
permits under the same business name at the same location shall be considered a single
business for purpose of inspections and audits.
Objective 1: Conduct Annual Financial Audits
HdL shall conduct one (1) financial audit annually for each permitted cannabis business at a
rate of $6,000 each.
Objective 2: Conduct One Annual Compliance Review
HdL shall conduct one (1) compliance review for each permitted cannabis business at a rate of
$1,250 per review.
Objective 3: Background Checks
HdL shall provide supplemental background checks for principals of the business as part of the
application process. In addition, HdL can also provide background checks for employees who
will be working at the regulated businesses. The cost to provide this service is $300 per person
for management staff and $150 per person for line staff. Price includes an employee
identification card designed by HdL with the City's logo which meets all State requirements.
However, should the City desire to conduct annual background checks HdL will only charge
$150 per person for Management staff and $100 per person for line staff.
Objective 4: Technical Assistance and Subject Matter Expertise
HdL shall provide a total of up to 30 hours of general consulting in the form of subject matter
expertise and/or technical assistance at no charge for each year of the contract. Any additional
request shall be subject to the HdL hourly rate.
The proposed services are broken down into specific line items in the cost table below. Some
of these services may include both fixed costs for developing and initiating each of the various
components of the program and variable costs based on the number of applicants or
businesses. HdUs fees are based on time, materials and travel -related expenses associated
with the execution of the services.
The cost for the services outlined in this proposal does not include any follow-up re -inspection
or review of any supplemental documents provided to address or contest any findings of non-
compliance, nor does it include any assistance with the appeal of any enforcement action by
the City. Any costs associated with such additional services would be billed at HdL's hourly
rate.
18
Proposal for Cannabis Monitoring and Financial Audit Services
RFP NO. F-19-53 July 17, 2019
All costs under objectives 1, 2 and 3 of this proposal may be borne by the cannabis business
as a part of their initial or annual permit cost. The hours and costs in the table below do not
include any additional items that are not contemplated by this scope of services. Prices are
valid for 180 days from July 17th, 2019.
Scope of Service Objectives
Estimated Cost
Objective 1: Conduct annual financial audits of all licensed
$6,000 per
cannabis businesses'.
permittee
Matt Eaton
per year
Objective 2: Conduct up to 2 regulatory compliance reviews
$1,250 per
annually for each cannabis business, as desired by the City, to
permittee
ensure ongoing compliance with State and local regulations'.
per year
Objective 3: Provide plan check assistance
$250 per hour;
Cannabis Policy Advisor
estimate 2.5 hours
Kami Miller
per business
Objective 4: Provide up to 30 hours of technical assistance or
No chargee
subject matter expertise, to be used as needed by the City.
$195
TOTAL
$7,875 per
$195
permittee
Business Application Reviewer
per year
'Costs may be borne by each cannabis business
Cannabis Compliance Inspector
'Provided at no charge only in combination with Objectives 1 and 2
Additional Costs
For additional work that is not covered in the City's RFP, those services would be provided
on an hourly basis.
HdL Staff
Title
Hourly Rate
David McPherson
Cannabis Compliance Director
$300
Matt Eaton
Cannabis Compliance Manager
$250
Billie-jo Naysmith
Cannabis Compliance Manager
$250
Tim Cromartie
Cannabis Senior Advisor
$250
Mark Lovelace
Cannabis Policy Advisor
$250
Kami Miller
Cannabis Senior Compliance Inspector
$195
Elizabeth Eumurian
Cannabis Senior Auditor
$195
Alfredo Marquez
Cannabis Senior Auditor
$195
Teresa Schneider
Business Application Reviewer
$195
Michelle Shaw
Cannabis Compliance Inspector
$195
Additional Costs
Rate
Travel cost to the city associated with Objective 3 & 4 if needed
$250 per day
19
Proposal for Cannabis Monitoring and Financial Audit Services
RFP NO. F-19-53 July 17, 2019
G. INSURANCE
HdL meets the City's insurance requirements.
H. LITIGATION
HdL does not have any past or pending litigation to report.
I. OTHER INFORMATION
Successful Cannabis Projects: HdL is recognized as the industry leader in the development,
implementation and enforcement of cannabis management programs for local governments
throughout California. We have partnered with over 125 California cities and counties on
cannabis -related programs, including ordinance development and review, community
outreach, merit -based applications and permitting processes, cost recovery studies,
regulatory compliance reviews, financial audits, fiscal analysis and law enforcement training.
Community Involvement: HdL has an HdL Cares team that works in the Southern California
area supporting walks, community organizations and the local community. Recent events
include donating personal hygiene bags for homeless, providing school supplies and shoes for
underprivileged children and donating holiday gifts to children at local foster agencies.
Previous Involvement with the City: HdL has been a provider of sales and use tax audit and
management services since 2010. The firm began providing cannabis services in 2017 and
provided economic development services in 2017.
Conflicts of Interest: HdL does not have any conflicts of interest to report.
J. APPENDICES
Exceptions: HdL would like to have the word federal law as it relates to cannabis removed
from page 3 of the City's Professional Service Agreement since cannabis is only legal through
state law.
20
Proposal for Cannabis Monitoring and Financial Audit Services
RFP NO. F-19-53 July 17, 2019
Appendix 1— Staff Resumes
21
David McPherson
Hinderliter, de Llamas & Associates - Cannabis Compliance Director. 2015 - Present
■ Currently working on implementation and regulatory requirements for Prop. 64 with local agencies to prepare
them to mitigate several issues surrounding the ballot measure. Continues to provide technical support to the
League of California Cities, the Police Chiefs Association, Rural County Representatives of California and the
California State Association of Counties. Also, currently working collaboratively with the Department of
Consumers Affairs, Department of Food & Agriculture, Department Health Services and the State Board of
Equalization on implementing best practices for regulating the Cannabis Industry.
City of Oakland - Revenue & TaxAdministrator: 2010-2015
■ Implemented several programs to assist with generating revenue for the City, and implemented policies and
procedures for audit functions to ensure the proper application of business tax classifications assessments.
Managed the revenue collection, payment processing and appeals for parking administration. Prepared oral
and written reports to City Council/Finance Committee to make recommendations on business tax and other
revenues in order to ensure accurate revenue forecasting. Conducted presentations and training to
professional organizations such as NBBLO, CSMFO, CMRTA, GRCA, and CMTA. Also conducted administrative
oversight for Board of Review Hearing appeals for Business, Uniform Transient Occupancy, and Parking Taxes.
Successfully passed Ballot Measures F and V for the Cannabis Business Tax which generated millions for the
City. Worked closely with the League of California Cities and lobbyists on the development of AB 243, SB 243
and AB 266 which established the Medical Cannabis Regulation and Safety Act (MCRSA).
City of San Jose - Deputy Director: 2006-2010
■ Created a revenue collection strategic plan which assisted in generating revenue for the City. Implemented a
new business tax system which manages billing and collections for the City's accounts, and a policy and
procedures to ensure bad debt write-offs are properly reserved. Also implemented an in-house program
saving the City additional costs on consulting fees. Conducted presentations throughout the country on
revenue enhancement strategies, and coordinated technology changes with other agencies and departments.
Responded to inquires and complaints from customers and City Council.
City of San Jose - Senior Revenue Auditor: 1997 - 2006
■ Successfully generated new revenues for the City resulting from auditing sales and business taxes. Designed
and implemented several programs. Conducted training for various municipal organizations for revenue
enhancement strategies, and coordinated technology changes with other agencies and departments. Planned
and prepared budget for Revenue Audit Unit, and evaluated the efficiencies and effectiveness of revenue
collections and made recommendations to streamline many processes. Served as a Technical Advisor for the
League of California Cities on Revenue and Taxation issues.
City of Newport Beach - Revenue Technician: 1993-1997
■ Analyzed and evaluated City's sales tax revenue for misallocation. Administered City's transient occupancy
tax program and implemented revisions to the trainset occupancy tax ordinance. Reviewed and designed a
variety of revenue collections forms, and analyzed miscellaneous revenue receivables. Developed a strategy to
consolidate the collection efforts. Implemented changes to various tax laws, and business improvement
district fee system. Recommended and assisted in the implementation for Revenue Division policies and
procedures, and responded to complaints and request for information from the public and other departments.
Planned and organized special projects and surveys and coordinated activities with private consultants.
City of Newport Beach - License Inspector. 1989 -1993
■ Designed sales tax misallocation program which generated revenue. Implemented City's sales tax self -accrual
program. Performed inspections for compliance with business tax and regulatory permits. Created reports for
the enforcement of business tax. Investigated complaints from the public and other agencies. Coordinated
business tax enforcement strategy by utilizing Fire Department Staff. Enforced the collections of delinquent
revenues and issued citations in the field.
56
Education
■ Master of Public Administration - California State University, Long Beach 1993
■ Bachelor of Arts, History - California State University, Fullerton
Professional
■ California Municipal Revenue & Tax Association
■ Certified Revenue Officer
■ Certified Licensing Official
■ National Bureau of Business Licensing Officials
■ Government Revenue Collection Association
■ California Society of Municipal Finance Officers
■ California Public Parking Association
■ Government Finance Officers
1986
57
Matt Eaton
Hinderliter, de Llamas & Associates - Cannabis Compliance Manager: 2017 - Present
■ Assist agencies and law enforcement with community outreach and education. Provide technical matter
expertise for Marijuana regulation and application processes. "Rule Maker' for MSRCA and Proposition 64.
Assist with compliance audits. Assist in the development of track and trace systems.
Department of Revenue, Colorado - Criminal Investigator II: 2011-2016
■ Conducted complex criminal and regulatory investigations for the Medical Marijuana Enforcement Division,
Denver Metro and Longmont Field Offices. Planned, conducted and supervised regulatory investigations as
they relate to the Colorado Marijuana Code. Conducted professional financial investigations which included
experience in financial auditing and accounting. Prepared background investigations of companies and
individuals to determine suitability for licensure. Responsible for recommending modifications to current
regulations and identify needs for new legislation. Supervised project management responsibilities for
development for new area field office. Assisted with the planning, development and implementation of report
writing standards and field inspection protocols.
Berthoud Police Department, Colorado - Patrol Offlcer: 2007-2011
■ Patrolled town to enforce laws and local ordinances, prevent crime, and arrest violators. Addressed
neighborhood issues by working with community to reduce crime potential. Secured grants, drafting and
submitting grant requests for patrol equipment, vehicles and communication upgrades. Implemented
improvements in securing and processing evidence, researched and audited current evidence inventory
procedure, purged unnecessary items, and redesigned evidence booking operations to meet current industry
standards. Researched and audited current report management policies, identified deficiencies, redesigned
investigative report outlines and developed standardized internal controls for report routing procedures.
Montclair Police Department, Montclair - Technical Services Offlcer: 2004-2006
■ Supported department by overseeing budget, purchasing equipment, and managing fleet. Supervised civilian
employees, volunteers and reserve officers. Conducted background investigations for employees. Ensured
that new officers were properly equipped and trained on firearms. Conducted annual financial and equipment
rental. Researched, wrote and managed multiple grants and associated funds requirements. Assisted in the
development and implementation of general operation policies designed to reduce the number of citizen
complaints received as a result of field contacts made by the civilian staff.
Montclair Police Department; Montclair - Patrol Officer: 2002-2004
■ Performed patrol responsibilities as well as field trained new and lateral officers. Taught advanced training
courses and supervised tactical firearms training.
Montclair Police Department, Montclair - Senior Detective: 1996-2002
■ Managed caseload which included investigations into complex sexual and major physical assault crimes.
Oversaw detective bureau budget, determining best use of resource allocations and monitoring expenditures.
Assisted in development of countywide child abuse investigation protocol, writing protocol for first
responders in order to provide consistent approach to child abuse investigations. Conducted multi -agency
investigation into million dollar medical fraud investigation which lead led to the successful prosecution of
several licensed dentists in four separate dental practices.
Montclair Police Department, Montclair - Patrol Officer: 1989-1996
■ Conducted community -oriented policing. Served as Field Training Officer, teaching and mentoring new
officers, performed covert patrols. Created and implemented county's first sex registrant compliance
enforcement effort, including developing prosecutable criteria for sex registration violations in addition to
organizing compliance sweep to identify violators. Organized and executed Bait Car enforcement detail,
conducted crime analysis of potential high crime areas throughout the city. Based on findings, requested and
received grant funding for multi -agency Bait Car enforcement program which lead to a dramatic decrease in
auto theft
58
AIMS Community College, Greeley Co & Everest College: 2006-2009
■ Subjects taught: Correctional Process, Criminology, Procedural Law, Interviews and Interrogations,
Introduction to Corrections, and Criminal Evidence
Education
■ Bachelor of Science, Organizational Leadership - Biola University, La Mirada
■ Associates of Science, Administrative of Justice (Law Enforcement Option)
Mt. San Antonio College, Walnut
■ Certificate of Completion, Basic Police Academy
San Bernardino County Sheriffs Regional Training Center, San Bernardino
■ Colorado POST Certificate (2007)
■ California POST Instructor Certification (2000), Advanced (1999), Intermediate (1993),
and Basic (1990) POST Certificates
Professional
Completed 2,000+ hours of training, including these selected courses:
■ Criminal Investigation
■ Securities Fraud Investigation
■ Regulatory Investigation
■ Canine Handler Course
■ Sexual Assault Investigation
■ Caine Narcotic Detection
■ Narcotic Interdiction Investigation
■ White Collar Crimes Investigation
■ Background Investigation
■ Grant Development
■ Advanced Gang Investigation
■ P.O.S.T. Train the Trainers
■ Grant Writing & Asset Procurement Training
■ Peer Support Counseling
■ Field Training Officer
■ Firearms Instructor's Course
■ Advanced FTO Training
■ STAR Supervisor Training
59
Billie-jo Naysmith
Hinderliter, de Llamas & Associates - Cannabis Compliance Manager. 2019 - Present
■ Assist agencies and law enforcement with community outreach and education. Provide technical matter
expertise for Marijuana regulation and application processes. "Rule Maker" for MSRCA and Proposition 64.
Assist with compliance audits. Assist in the development of track and trace systems.
Colorado Department of Law - Financial Fraud Unity Securities Fraud Investigator
- Criminal Investigator II: 2017-2019
■ Identify and investigate allegations of criminal conduct as set forth in the Colorado revised statutes
■ Conduct document -intensive insurance investigations that include criminal elements of securities fraud
■ Work well with a legal team of paralegals and attorneys to successfully file criminal cases and try them in the
appropriate judicial district
■ Prepare comprehensive reports of investigations, affidavits, warrants and suspect statements
Provide testimony to the statewide grand jury as well as in the appropriate judicial district
Colorado Department of Revenue - Marijuana Enforcement Division
- Criminal Investigator Il: 2015 - 2017
■ Supervise a team of Criminal and Compliance Investigators in the Longmont Field Office, Administrative and
temporary staff in Longmont Field Office and a team of Criminal and Compliance Investigators in the Denver
Field Office
■ Support and assist investigators with analysis of data
■ Conduct complex criminal investigations related to licensed marijuana businesses and complex regulatory
investigations related to licensed marijuana businesses
■ Act as a subject matter expert in marijuana enforcement practices
■ Provide training for investigators, law enforcement agencies, and local licensing authorities
Colorado Department of Revenue - Marijuana Enforcement Division
- Criminal Investigator L• 2013 - 2015
■ Work with other law enforcement agencies and local licensing authorities to collaboratively conduct
investigations and form positive working relationships Recommend suitability for licensing with Marijuana
Enforcement Division
■ Conduct due diligence inspections and investigations on licensed medical and retail marijuana businesses in
the State of Colorado
■ Conduct complex financial and fraud investigations related to the regulated marijuana industry
■ Conduct complex regulatory investigations related to the marijuana industry
Denver Civil Service Commission- Background Investigator: 2012 - 2013.
■ Conduct pre-employment background investigations for Denver Police and Fire Departments
■ Work independently from home, with little oversight
■ Interview applicants and personal, professional, military, and financial references
■ Investigate personal, professional and financial information
■ Thoroughly document all aspects of investigations and forward reports for review by the Board of
Commissioners
Education
■ Bachelor of Science Degree in Business Administration - Colorado Christian University 2016
Professional
■ Colorado P.O.S.T. - PID# 115513
60
Kami Miller
Experience
Hinderliter, de Llamas & Associates - Senior Auditor: 2017 - Present
■ Ensures cannabis compliance and identifies the risk assessment in the supply chain process of each permitted
business.
State of Nevada, DPBH -Medical Marijuana Compliance Auditor: 2014 - 2017
■ Developed industry supply chain practices for the Department of Taxation. Tasked with the statewide
monitoring of privately owned medical marijuana facilities including cultivation, production, labs and retail
environments. Worked directly with federal agencies and technology vendors that met compliance standards.
Document inspection findings and complete comprehensive reports which included details of compliance with
laws and regulations, deficiencies regarding controls, procedures and operations, supporting facts and
documentation and recommendations for corrective action.
GMR Marketing - Marketing Manager: 2014 - 2016
■ Marketing Manager for enterprise and consumer tech companies for tradeshows/conferences. Assisted with
implanting grassroots and guerilla marketing strategies at events and led the team in Brand activations above
100% within the first quarter. Worked resulted in new projects during the economic downturn representing a
small percentage of company turnover. Created auditing program.
Lexmark - Supply Chain Analyst: 2010-2014
■ Led global supply chain operations team. Created reports for technical documents, procurement and material
regulations, FEA and audit reports. Also in charge of gaining visibility into its logistics operations and
synchronizing product data.
Education
■ Bachelors of Science, Business Administration, E Commerce and Supply Chain Program
Tennessee State University 2010
61
Tim Cromartie
Hinderliter, de Llamas & Associates - Cannabis Compliance SeniorAdvisor: 2018 - Present
■ Assists local and state governments with developing cannabis regulatory and tax policies and facilitates public
policy engagement for elected officials, public safety groups and community stakeholders.
League of California Cities - Legislative Representative: 2013-2018
■ Lobbyist for Public Safety issues, including marijuana policy, Realignment, Corrections, emergency response,
community policing, and unmanned aircraft systems. Lead staff on legislation co-sponsored with California Police
Chiefs Association to establish statewide framework for medical marijuana regulation, SB 1262 (Correa, 2014) and
AB 266 (Bonta), Chapter 689, Statues of 2015. Crafted regulations for ground emergency medical transport with
Office of Emergency Services (OES) Task Force. Liaison to OES, Police Chief, League Fire Chiefs Department and
California Fire Chiefs Association.
Assembly Member Mike Davis- Capitol Director. 2011-2012
■ Management and supervision of legislative staff, coordinating press activities and administration in Assembymember
Davis' Capitol office. Crafting and guiding legislative bill package to advance Member's policy and political agendas.
Responsible for major economic development legislation to incentivize private investment in small business in low-
income area via tax credits.
State Senator Gloria Romero - Legislative Director. 2007 - 2010
■ Crafted and implemented Senator Romero's legislative agenda, in concert with the Senior Education Consultant.
Supervised legislative staff; advised staff and Member on questions of legislative procedure; working closely with
policy staff and lobbyists, crafted tactical strategy on bills. Planned and staffed the May 2007 Senate Public Safety
Investigate Hearing on the San Quentin Death Chamber.
Senator Kevin Murray, Democratic Caucus Chair- Consultant: 2005-2006
■ Staffed technology legislation (computer spyware penalties, span, phishing and broadband access). Orchestrated
negotiations re: Good Samaritan provision between anti-spyware companies and Consumer Attorneys for spyware
penalties bill. Staffed resolution on Net Neutrality opposing concept of tiered access, means to finance capital outlay
for fiber optic cable network Organized hearing promoting online child safety in coordination with Select Committee
on Technology, Crime and the Consumer. Advised the Senator on Transportation; Banking, Finance & Insurance; and
public pension funds.
California Public Employees' Retirement Systems Office of Governmental Affairs - Legislative Analyst: 2003-2005
■ Review, analysis and persuasive advocacy pertaining to legislation affecting CAPERS' retirement and investment
programs. Consulted with in-house program specialist lobbyists, and legislative staff in analyzing effects of
legislation. Drafted bill analyses for Ca1PERS' Board of Directors and the Governor's office.
Assembly Member Gloria Negrete McLeod - Legislative Aide. 2002-2003
■ Advised member on health, housing and public safety issues. Staffed Appropriations Committee, and bills on prison
health care reform (Hepatitis C education in prisons), swimming pool safety and Medi -Cal reform Served as Interim
Legislative Director.
Department of Housing & Community Development - Housing PolicyAnalyst: 2000-2001
■ Reviewed local jurisdictions' housing elements for compliance with state law requiring affordable housing
construction; reviewed local redevelopment agency activity for same. Conducted fiscal policy research for effect on
housing construction.
Assembly Majority Leader Kevin Shelley - Floor Director. 1999-2000
■ Provided analysis of political and procedural matters affecting legislation and the operation of Assembly Session.
Liaison with Speaker's Office, SOMS, and individual Members' offices. Backup to Majority Leader during Session.
Staffed Assembly Appropriations and Elections committees. Served as field representative and personal aide in the
district during legislative interim.
62
State ControllerKathleen Connell -Legislative Associate. 1998-1999
■ Tracked legislation affecting State Controller's Office. Coordinated efforts with legislative offices and others to lobby
targeted legislation. Conducted budget reform research. Assistant to Deputy Controller for PERS and STRS,
representing the Controller on these state employee retirement fund boards.
State Senator Barbara Lee - District Representative. 1997-1998
■ Field Representative for Ninth Senate District. Supervised district office. Monitored local political and community
developments and facilitated state action to assist constituents. Coordinated political organization of African-
American faith community. Planned series of town hall meeting re: CA Dept of Education grant programs
implementing Ca1WORKS.
Martin & Glantz Communications -Associate. 1996-1997
■ Provided political consulting and communications strategies for two pilot sites for statewide anti -youth violence
campaign, Resources for Youth, under a $6 million grant from the California Wellness Foundation. Supervised
organizers of three downlink sites participating in statewide videoconference which capped the campaign.
Assemblymember fulie Bornstein, Democratic Caucus Chair - Assembly Fellow. 1993-1994
■ Responsible for housing public safety, public utilities issues. Staffed bills on judicial review of California Public
Utilities Commission ratepayer decisions; mediation of real estate contract disputes; bond measure for juvenile
day treatment centers; and reduction of utility rates.
Education
■ Jesse M. Unruh Assembly Fellowship Program 1993 -1994
■ University of California, Hastings College of The Law, J.D. 1992
■ Bachelor of Arts, Political Science -University of California, Berkeley 1988
63
Mark Lovelace
Experience
Hinderliter, de Llamas & Associates - Cannabis Policy Advisor. 2017 - Present
■ Provides subject matter expertise on water conservancy, land use and CEQA issues related to cannabis
cultivation and manufacturing. Performs outreach to policymakers, community groups, MMJ patients and
cannabis business owners. Monitors and review state legislation and regulatory proposals. Project lead for
projects in Northern California. Assist in the development of local cannabis regulatory programs.
Humboldt County - 3^d District Supervisor. 2009-2017
■ Board experience in all areas of local government including budget, land use, public safety, policy
development, State and Federal legislation and media relations. Selected appointments include California
State Association of Counties, National Association of Counties, Redwood Region Economic Development
Commission, Workforce Development Board, First 5 Humboldt, North Coast Resource Partnership, Klamath
Basin Coordinating Committee and Medical Marijuana Subcommittee. Regional and Statewide appointments
include Founding Co -Chair for CSAC Medical Marijuana Working Group, Co -Chair for Coastal Counties
Association, County Medical Services Program Governing Board, Redwood Coast Connect Broadband
Consortium and Ocean Renewable Energy Protocols Team.
Humboldt Watershed Council - President: 2003-2008
■ Chief executive of 501(c)(3) environmental organization. Led successful efforts to protect water quality
through improved regulation of timber management. Represented HWC in meetings and administrative
hearings with local, State and Federal agencies, officials and elected representatives. Managed grants, budgets,
committees, litigation, fundraising, media and contracts. Authored two successful appeals to the State Water
Board.
Healthy Humboldt Coalition - Project Coordinator. 2003-2008
■ Developed a coalition of environmental and community organizations to achieve a conservation -oriented
General Plan Update for the Humboldt Partnered with public health, affordable housing and transportation
advocates. Managed contracts, consultants, media relations, budgets and grants. Organized and coordinated
numerous workshops, forums and presentations.
Sunnybrae/Arcata Neighborhood Alliance - Founder and Director. 2000-2006
■ Led successful community effort to purchase and establish a 175 -acre community forest Worked closely with
State and Federal agencies and numerous funding partners. Helped raised millions in funding and thousands
in direct community donations.
Design Link - Owner. 2001-2008
■ Established design and product -development consultancy for small manufacturers. Developed high -efficiency
production methods for clients around the country, and created graphics, training and promotional materials.
Wildwood Company - Production Manager. 1989-2001
■ Managed all aspects of production for a high-tech wood products manufacturer. Increased output by 500%
while improving both quality and consistency. Trained employees, developed standardized processes and
operations manuals.
Education
■ Bachelor of Science, Industrial and Product Design- San Jose State University, San Jose 1987
64
Selected Accomplishments
■ Guided development of the first MMRSA compliant cannabis regulation program in California, including a
cannabis excise tax and a pilot track -and -trace program
■ Initiated first of its kind six -counties regional cannabis policy summit
■ Developed successful strategy for passage of public safety sales tax initiative
■ Obtained permanent protection of over 100,000 acres of working lands, including 3 community forests
■ Advanced largest dam removal project in history
■ Secured Federal recognition of 1959 water rights contract
■ Facilitated tri -county broadband deployment project
Selected Events, Presentations, and Speaking Engagements
■ "Health Impact Assessments for Better Planning", National Association of Counties, Washington DC
■ Coastal Commission joint Workshop with Coastal Counties and Cities, San Francisco
■ "The Emerging Cannabis Labor Market", Workforce Development Board, Eureka,
■ "Regulating Legal Cannabis", California Association of Counties, Sacramento
■ "Environmental Impact of Marijuana Cultivation", Association of California Water Agencies, South Lake Tahoe
■ "What to Expect from Cannabis Legalization", California Growers Association, Eureka
■ 'RePower Humboldt", University of California, Davis
■ Guest lecturer, Humboldt State University, 2001- Present
6S
Elizabeth Eumurian
Hinderliter, de Llamas & Associates - Senior Analyst 2017 - Present
■ Develops revenue models for cannabis industry taxation. Analyzes accounting information, sales tax
allocations and business license data for compliance programs. Executes testing procedures for targeted audit
programs, analyzes findings and prepares audit and compliance reports.
Nigro, Karlin, Segal & Feldstein, LLC - Senior Auditor: 2014-2016
■ Complied, manipulated and analyzed data as part of a targeted audit program to ensure compliance with pre-
established rules and regulations. Drafted audit reports by identifying and gathering support for potential
issues. Supported client efforts to collect on report findings by analyzing auditee responses. Assisted in
developing and executing testing procedures for new testing areas. Also, assisted management with planning
activities, such as assignments and budgets projections. Prepared reports and updates for regular status
meeting with clients.
ECCU - Fulfillment Representative: 2013-2014
■ Reviewed various financial reports for inaccuracies or anomalies and make recommendations regarding
further action. Performed monthly audits of department work to ensure minimum 95% QC and 98% SLA
rates. Prepared various written communications such as letters/emails, policy and procedure change
notifications and recommendations.
Richard Nixon Presidential Library and Museum - Museum Technician: 2011-2012
■ Created and maintained records using MS Access -based database software. Standardized record data to
adhere to the workplace guidelines. Designed queries and created reports for use in analyzing data, and
assisted in mapping data for transfer to an updated database.
Education
■ Bachelors of Arts, History - California State University, Fullerton 2010
■ Associates of Art, History and Liberal Studies - Santiago Canyon College, Orange 2007
W
Alfredo Marquez
Hinderliter, de Llamas &Associates - SeniorAuditor: 2018 - Present
■ Ensure adequate resource planning to meet contractual obligations for business application reviews, audits and
inspections of cannabis operations in our client communities throughout California.
■ Initiate and develop presentation materials and works with clients to ensure the delivery of program services.
Los Angeles County Metropolitan Transportation Authority -Senior Auditor: 2017 - 2018
■ Examine, verify, analyze, and evaluate organizational procedures and perform financial, operational,
compliance, and IT audits to the extent necessary and sufficient.
■ Obtain and analyze accounting records, systems data, background information, management reports and all
other document necessary to execute audits.
■ Interview departmental management and personnel
■ Review, analyze, monitor and audit internal controls, relating to information systems and/or procedures.
Document audit findings and compile and organize work papers in accordance with audit guidelines.
■ Respond to supervisory and quality assurance review notes.
■ Follow up on audit recommendations to ensure corrective actions are taken.
Teledyne Technologies Incorporated - Senior Internal Auditor: 2008-2016
■ Participate and contribute in the annual risk assessment process to identify business risk associated with
domestic and international Strategic Business Units (SBU's).
■ Plan nature and scope of audit for SBU's based on the results of the strategic audit plan.
■ Prepare electronic audit work -papers using audit software (Teammate).
■ Request audit documents from SBU's.
■ Review internal controls and financial documents/transactions for accuracy, completeness and compliance
with management established policies and procedures based on GAAP.
Oppenheimer Group - Divisional Financial Accountant: 2006-2007
■ Audit cash advance and settlement wire payment requests to International Clients.
■ Prepare journal entries as necessary.
■ Prepare and provide summary analysis of Cash Flow reports to the Controller.
■ Create and Analyze At -Risk reports and provide summary analysis to management.
■ Prepare Annual Operating Plan and Forecast updates.
■ Manage assigned accrual accounts for accuracy and minimizing risks to the company.
Vulcan Materials Company - Accounting Clerk III: 2004-2006
■ Audit account adjustment forms for proper management approvals and accuracy.
■ Reconcile production reports to ensure sales are invoiced and posted to income statement.
■ Ensure regional sales are accumulated and posted to P&L statement at month end closing.
■ Maintain rapports with Billing Team Members, internal, and external customers.
■ Engage in various projects as requested by management to meet company objectives.
Education
■ Bachelor of Science, Accounting -University of La Verne, California 2003
67
Michelle Shaw
Experience
Hinderliter, de Llamas & Associates - Auditor, Cannabis Management Services. 2019 - Present
■ Develop a thorough understanding of California cannabis policy reforms and business regulations for all types
of commercial cannabis enterprises with respect to business operations, security and compliance procedures.
Research regulations by reviewing regulatory bulletins and other sources of information.
■ Review and rate cannabis -related license application materials and oral interviews.
■ Plan, identify and define audit scope and criteria for each compliance inspection.
■ Conduct on-site inspections, examinations and other actions to monitor compliance with established
standards for local licensed cannabis enterprises. Observe activities for compliance deficiencies.
■ Review and analyze information, document findings, and communicate recommendations for improvement
and corrective action regarding compliance risks with respect to State and local regulations.
■ Follow up with business enterprise on corrective action plans and report final audit results to the client.
■ Ensure quality of service by enforcing standards, managing interactions, and reporting progress and issues.
■ Prepare responses to client periodic compliance requests and certifications.
■ Support the implementation of new compliance program requirements.
Bank ofAmerica - Offlcer, Compliance Specialist 2010 - 2019
■ Managed Third Party Affiliate and Vendor compliance processes for bank
■ Monitored risk and compliance assessments, reviews and reporting
■ Provided independent compliance oversight of vendors and third party affiliates
■ Thoroughly tested scripts, processes and procedures relating to Dodd -Frank Act; UDAAP (Unfair, Deceptive,
Abusive Acts or Practices); HIPAA Privacy Rule; AML (Anti -Money Laundering); SCRA (Service Member Relief
Act); ADA (American with Disabilities Act); Regulation Z (Truth in Lending-TILA); and RESPA (Real Estate
Settlement and Procedures Act).
CPS Insurance Services - Senior Licensing Specialist 2003 - 2010
■ Oversaw application, management and acquisition of insurance licenses for thirty agents/corporations
throughout all fifty states
■ Designed organizational structure to monitor expiration of business and insurance licenses for corporate
agents/partners
■ Developed excellent working relationships with government agencies and personnel
Education
■ Associate of Arts in Liberal Studies - Cypress Junior College 1992
■ Certificate in Paralegal Studies - Southern California College of Business & Law 1993
68