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Staff Report
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a^ City of San Bernardino
o' Request for Council Action
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Date: October 18, 2017
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To: Honorable Mayor and City Cquncil Members
From: Andrea Miller, City Manaier` A:
By: Rebekah Kramer, Administrative Services Officer
Helen Tran, Director of Human Resources LL
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Subject: Establish the Public Works Safety & Training Officer and
Facilities & Fleet Maintenance Division Manager classifications
and update the Operations & Maintenance Division Manager o
Classification.
Recommendation
Adopt a Resolution of the Mayor and City Council of the City of San Bernardino, ca
California: m
1. Establishing the classification and approving the job description of Facilities &
Fleet Maintenance Division Manager (U) and deleting the Building Maintenance Y
Division Manager(U) and Fleet Services Division Manager(U) classifications; o
2. Updating the Operations & Maintenance Division Manager (U) job description �
and salary range;
3. Establishing the classification and approving the job description of Public Works a
Safety & Training Officer and deleting the Regulatory Compliance Analyst w
classification; y
4. Amending the salary schedule adopted by Resolution 2017-112 on June 21,
2017.
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Background
In a span of 18 months, significant operational changes have occurred within the Public
Works Department including contracting with Burrtec Waste Industries beginning in April
2016 to provide solid waste management services in the City of San Bernardino as well d
as the transfer of the Sewer Maintenance Division to the San Bernardino Municipal
Water Department in May 2017. The Public Works Department is currently divided a
into five divisions including Administration, Engineering, Facilities, Fleet and Operations N
and Maintenance. The operational changes that have taken place require the
consolidation and realignment of responsibilities within the Department, balancing a
operational responsibility under three Divisions including Engineering, Facilities and v~i
Fleet Maintenance and Operations and Maintenance. While the Deputy Director of W
Public Works/City Engineer (U) classification responsible for oversight of the
Engineering Division was updated in May 2017, the remaining division manager job
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classifications have yet to be changed. The division manager job classifications that
support these Divisions must be updated to reflect a broader scope of responsibility and
align with the current operations. o
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Additionally, there are considerable safety compliance and employee training needs
within the Public Works Department which are not adequately addressed by the
Regulatory and Compliance Analyst classification established in July 2014. Having a
position dedicated to assist with the establishment of internal safety controls and
conducting regular employee safety and compliance training is needed to help protect m
the health and safety of employees and the public. It is also important for the LL
Department to have a formalized program in place to ensure that the Department/City is m
in compliance with the regulatory requirements established by monitoring agencies such
as the Occupational Safety and Health Administration (OSHA), Environmental
Protection Agency (EPA), South Coast Air Quality Management District (SCAQMD), U-
and Department of Transportation (DOT).
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Discussion
The operational changes that have occurred within the Public Works Department 0
require revisions to the scope of work and level of responsibility assigned to the Division
Managers charged with management of facilities and fleet maintenance as well as field L
operations and maintenance. The Facilities and Fleet Maintenance Divisions will be I
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merged into a single division under one division manager. The Building Maintenance ,
Division Manager and Fleet Services Division Manager classifications will be deleted w
and replaced by the Facilities and Fleet Maintenance Division Manager responsible for
facilities maintenance and custodial services as well as the acquisition and maintenance
of City fleet vehicles and equipment. A survey of existing, similar positions in other 3
cities was conducted and the level of responsibility, education and experience
requirements was compared to the City's existing classification system. The pay range
has been established based on this analysis. a
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Existing Proposed
Building Maintenance Facilities & Fleet
Division Manager(U) S Maintenance Division w
Fleet Division Manager (U) Manager U)
Salary Range #4552 #4583
Bottom Top Bottom Top
Annual Sala $83,592.00 $101,604.00 $97,560.00 $118,584.00 a
Benefits $36,359.44 $41,310.94 $40,199.24 $45,978.74 m
Total Salary/Benefits $119,951.44 $142,914.94 $137,759.24 1 $164,562.74 a
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While third party providers are responsible for solid waste management and land N
maintenance district(LIVID) service, the City is responsible for managing these contracts a
to ensure that these services are being provided as required under the established N
contracts. Oversight of the solid waste management and LIVID contracts will be moved W
from the Administration and Engineering Divisions and placed under the Operations and
Maintenance Division, grouping comparable services under each Division. The
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Operations and Maintenance Division will be responsible for the maintenance of City
streets, sidewalks, curbs and gutters, storm drains, street signs, traffic signals, .2
streetlights, trees, LMDs, medians and parkways in addition to administration of the '-
Franchise Agreement with Burrtec Waste Industries. o
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A survey of existing, similar positions in other cities was conducted and the level of
responsibility, education and experience requirements was compared to the City's
existing classification system and aligning the Public Works Department division
manager job classifications. The pay range has been established based on this 4)
analysis. U-
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Existing Proposed y
Operations & Maintenance Operations & Maintenance
Division Manager U Division Manager U U-
Sala Range #4552 #4583 C
Bottom Top Bottom Top
Annual Salary $83,592.00 $101,604.00 $97,560.00 $118,584.00 0
Benefits $36,359.44 $41,310.94 $40,199.24 $45,978.74
Total Salary/Benefits $119,951.44 $142,914.94 $137,759.24 $164,562.74
Developing a strong compliance and safety training program is a top priority for the
Public Works Department. The ability to successfully address this priority will require
the establishment of a position dedicated to the coordination of the Department's
compliance and training programs. The Public Works Safety & Training Officer will be y
responsible for the evaluation and interpretation of inspection results and audits as well o
as assisting with the development of comprehensive training programs for the
department. .2
The recommended salary range was established based upon a survey of similar t
positions in other cities in combination with a comparison of the City's existing
classification system. N
Existing Proposed w
Regulatory Compliance Public Works Safety&
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Analyst Training Officer
Salary Range _ _ #4502 #4502
Bottom Top Bottom Top Q
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Annual Salary $65,136.00 $79,176.00 $65,136.00 $79,176.00
Benefits $31,285.89 $35,145.48 $31,285.89 $35,145.48 3:
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Total Sala /Benefrts $96,421.89 $114,321.48 $96,421.89 $114,321.48
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Fiscal Impact a
The proposed classification changes will not increase the adopted FY2017/18 operating w
budget. The Public Works Safety & Training Officer classification will replace the
Regulatory Compliance Analyst classification without an increase in salary. The E
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Facilities and Fleet Maintenance Division Manager will replace the Building
Maintenance Division Manager in the FY2017/18 budget. The projected cost increase
associated with the change in classification and salary range for both the Facilities and o
Fleet Division Manager and the Operations and Maintenance Division Manager is
$30,688 for the remainder for the fiscal year which will be absorbed through existing
vacancies and budget savings in the FY2017/18 budget. The cost increase for both
these positions will be incorporated in the FY2018/19 budget.
Conclusion
It is recommended that the Mayor and City Council adopt a Resolution: U-
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-1. Establishing the classification and approving the job description of Facilities &
Fleet Maintenance Division Manager (U) and deleting the Building Maintenance
Division Manager(U) and Fleet Services Division Manager(U) classifications;
2. Updating the Operations & Maintenance Division Manager (U) job description LL
and salary range;
3. Establishing the classification and approving the job description of Public Works
Safety & Training Officer and deleting the Regulatory Compliance Analyst
classification;
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4. Amending the salary schedule adopted by Resolution 2017-112 on June 21,
2017.
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Attachments
Attachment 1 — Resolution Public Works Department Classification Changes; Exhibit A,
Facilities & Fleet Maintenance Division Manager (U) Job Description; Exhibit B, Public
Works Safety &Training Officer Job Description; Exhibit C, Operations & Maintenance
Division Manager(U) Job Description 0
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Ward: d
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Synopsis of Previous Council Actions: h
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RESOLUTION NO. °
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RESOLUTION OF THE MAYOR AND CITY COUNCIL OF THE CITY OF SAN 3
2 BERNARDINO, CALIFORNIA, ESTABLISHING THE CLASSIFICATIONS AND G
APPROVING THE JOB DESCRIPTIONS FOR FACILITIES & FLEET MAINTENANCE C
3 DIVISION MANAGER (U) AND PUBLIC WORKS SAFETY & TRAINING OFFICER;
DELETING THE FLEET MAINTENANCE DIVISION MANAGER (U), BUILDING
4 MAINTENANCE DIVISION MANAGER (U) AND REGULATORY COMPLIANCE
ANALYST CLASSIFICATIONS; UPDATING THE JOB DESCRIPTION AND SALARY
RANGE FOR THE OPERATIONS AND MAINTENANCE DIVISION MANAGER (U)
5 CLASSIFICATION; AND AMENDING THE SALARY SCHEDULE ADOPTED B06
6 RESOLUTION 2017-112 U)
WHEREAS, a Franchise agreement was signed with Burrtec Waste Industries t
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s provide for solid waste collection service beginning April 1, 2016; and
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9 WHEREAS, effective May 1, 2017 responsibility for the City's wastewater
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10 collection system along with the staff was transferred from the Public Works Department c
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11 to the San Bernardino Municipal Water Department as called for under Section 603 o; .
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12 the new City Charter adopted by voters of the City of San Bernardino on November 8, d
13 2016; and Y
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14 WHEREAS, the operational changes that have occurred within the Public Works �
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15 Department require the consolidation and realignment responsibilities within the a
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Department for the proper execution of the department's mission and responsibilities; y
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and N
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WHEREAS, the Facilities and Fleet Maintenance Divisions will be merged into e
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zo single division within the Public Works Department; and y
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21 WHEREAS, responsibility for management of the solid waste franchisE r
22 agreement and land maintenance district (LMD) service contracts will be shifted to the a
23 Operations and Maintenance Division; and in
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WHEREAS, there are considerable safety compliance and employee training
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2 needs within the Public Works Department which are not adequately addressed by the
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Regulatory and Compliance Analyst classification established in July 2014.
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4 NOW, THERERFORE, BE IT RESOLVED BY THE MAYOR AND CIT
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5 COUNCIL OF THE CITY OF SAN BERNARDINO AS FOLLOWS: LL
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6 SECTION 1: The classification of Facilities & Fleet Maintenance Divisions Y
7 Manager (U), Range 4583, $8,130 - $9,882 per month, is hereby established and the U-
8 job description for said position, attached hereto and incorporated herein as Exhibit "A,' �
9 is hereby approved. 0
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SECTION 2: The classification of Building Maintenance Division Manager (U), .S
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Range 4552, $6,966 - $8,467 per month and the job description for said position, i
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hereby deleted. t°
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SECTION 3: The classification of Fleet Services Division Manager (U), Range o
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15 4552, $6,966 - $8,467 per month and the job description for said position, is hereby
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16 deleted. _
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17 SECTION 4: The classification of Public Works Safety & Training Officer Rang
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18 4502, $5,428 - $6,598 per month, is hereby established and the job description for said
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19 position, attached hereto and incorporated herein as Exhibit "B," is hereby approved.
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20SECTION 5: The classification of Regulatory Compliance Analyst (U), Rang
214502, $5,428 - $6,598 per month and the job description for said position, is hereb�
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22 deleted. v=i
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SECTION 6: The classification of Operations & Maintenance Division Manage
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(U), is hereby changed from Range 4552, $6,966 - $8,467 per month, to Range 458
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$8,130 - $9,882 per month, and the job description for said position, attached hereto c
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2 and incorporated herein as Exhibit"C," is hereby approved.
3 SECTION 7: The Director of Human Resources is authorized to update the City m
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4 of San Bernardino Salary Schedule adopted by Resolution No. 2017-112 to reflec
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s these actions. U.
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1 RESOLUTION OF THE MAYOR AND CITY COUNCIL OF THE CITY OF SAN
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BERNARDINO, CALIFORNIA, ESTABLISHING THE CLASSIFICATIONS AND o
2 APPROVING THE JOB DESCRIPTIONS FOR FACILITIES & FLEET MAINTENANC
DIVISION MANAGER (U) AND PUBLIC WORKS SAFETY & TRAINING OFFICER;
3 DELETING THE FLEET MAINTENANCE DIVISION MANAGER (U), BUILDING
MAINTENANCE DIVISION MANAGER (U) AND REGULATORY COMPLIANC
ANALYST CLASSIFICATIONS; UPDATING THE JOB DESCRIPTION AND SALAR
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RANGE FOR THE OPERATIONS AND MAINTENANCE DIVISION MANAGER (U
CLASSIFICATION; AND AMENDING THE SALARY SCHEDULE ADOPTED B LL
5 RESOLUTION 2017-112 06
6 1 HEREBY CERTIFY that the foregoing Resolution was duly adopted by th
Mayor and City Council of the City of San Bernardino, California, at a meeting thereof, u
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sheld on the day of _ 2017, by the following vote, to wit:
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COUNCILMEMBERS: AYES NAYES ABSTAIN ABSENT 0
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MARQUEZ
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11 BARRIOS ~
12 VALDIVIA —
13 SHORETT
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NICKEL -- ---
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RICHARD
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17 Georgeann Hanna, City Clerk
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19 The foregoing Resolution is hereby approved this _ _ of
2017 0
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R. Carey Davis, Mayor a
22 City of San Bernardino N
Approved as to form: m
23 Gary D. Saenz, City Attorney a
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25 By: m
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EXHIBIT A
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Class Code: o
�.f D is ° M/CC Date Adopted:
City of San Bernardino Signature:
Director, Human Resources
Bargaining Unit: Management/Confidential
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Class Specification
FACILITIES & FLEET MAINTENANCE DIVISION MANAGER (U)
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JOB SUMMARY 06
Under administrative direction, develops, organizes and directs programs and personnel of the a
Facilities Maintenance and Fleet Division within the Public Works Department, consisting of
facilities maintenance, HVAC, custodial services, acquisition and maintenance of City fleet
vehicles and equipment; coordinates assigned activities with other divisions, departments and
outside agencies; and performs related work as required.
DISTINGUISHING CHARACTERISTICS
The Facilities & Fleet Maintenance Division Manager provides executive level support to the o
Director of Public Works or his/her designee as it relates to the Maintenance and Fleet Services
Division. The incumbent carries out duties and responsibilities with significant independence
within the context of City policies, systems and procedures, and standards. Assignments are
broad in scope and allow for a high degree of administrative discretion. 06
ESSENTIAL DUTIES AND RESPONSIBILITIES w
The duties listed below are intended only as illustrations of the various types of work that may
be performed. The omission of specific statements of duties does not exclude it from the Y
position if the work is similar, related or a logical assignment to this class. 0
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1. Plans, organizes, controls, manages and evaluates the work of the Facilities
Maintenance and Fleet Services Division; with subordinate managers and supervisors, a'
participates in establishing operational plans and initiatives to meet department goals
and objectives; implements departmental plans, work programs, processes, procedures
and policies required to achieve overall department performance results; participates in
developing and monitoring performance against the annual division budget.
2. Plan and evaluates the performance of assigned staff; establishes performance w
requirements and personal development targets; monitors performance and provides
coaching for performance improvement and development; provides or recommends
compensation and other rewards to recognize performance; takes disciplinary action, up LO
to and including termination, to address performance deficiencies, subject to y
management concurrence, in accordance with the City's human resources policies and
procedures and labor contract provisions as determined by the Director of Public Works.
3. Provides leadership and works with staff to develop and maintain a high performance,
customer service-oriented work environment that supports achieving the City's mission, a
strategic goals and core values. x
4. Oversee the management of municipal buildings and associated facilities to ensure D
facility improvement projects are in concert with the division's maintenance policies and 00
procedures.
5. Plans and directs facility maintenance and repairs; prepares plans and drawings for w
facility maintenance and repairs to existing buildings; develops building maintenance c
contracts; plans and directs the maintenance of public buildings and visits and observes E
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EXHIBIT
facilities section operations and staff on a regular basis to ensure all services and
activities adhere to established City policies and procedures.
6. Coordinates and reviews work plan for fleet services staff engaged in the servicing, o
installation, maintenance, repair and modification of automotive, construction and
mechanical equipment; implements preventive maintenance programs that meet all
federal, state and local safety and environmental laws and regulations, while maximizing
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daily reliability and availability of the City's fleet division.
7. On an annual basis, prepares, updates and submits a five-year vehicle replacement plan
that permits timely and cost-effective replacement of vehicles in order to maximize a 5
vehicle's reliability while minimizing repair costs, as well as incorporating the latest 2
technology and user needs; coordinates the development of vehicle and equipment ca
specifications with user, agencies and purchasing in order to implement vehicle and
equipment replacement plans.
8. Oversees and participates in the development and administration of the division's annual
budget; participates in the forecast of funds needed for staffing, equipment, materials LL
and supplies; monitors and approves expenditures; implements adjustments.
9. Attends and participates in professional group meetings; stays up-to-date on new trends
and innovations in the field of facility maintenance and fleet maintenance services.
10. Responds to and resolves difficult and sensitive citizen inquires and complaints. Serves o
as liaison for the division with other divisions, departments and outside agencies; c
negotiates and resolves sensitive and controversial issues.
11. Directs, plans and coordinates the City's vehicle disposal program, provides oversight
and direction to public vehicle sales. 06
12. Ensures the City's safety program and goals are implemented and carried out in Facility
Maintenance, Custodial and Fleet services; directs managers and supervisors to T
develop responsible programs for employee safety in potentially hazardous work -
environments.
13. Performs a variety of complex and special projects as assigned. °
14. Provide oversight of the operation and maintenance of the City's vehicle fuel system.
GENERAL QUALIFICATIONS a
Knowledge of: (D
1. Federal, state, and local laws regarding operation, monitoring and reporting of fuel tank
activities, handling and disposal of hazardous waste, vehicle emissions certifications,
clean air requirements and all vehicle-related activities.
2. Administration, operation, maintenance and management of multiple facilities. W
3. Safety laws and regulations, appropriate safety precautions and procedures required in
a vehicle and facility service organization. C)
4. Methods, supplies and tools used in HVAC, electrical, plumbing, painting, carpentry and Ln
general facility maintenance. N
5. Principles of management, administration, budgeting, leadership, training, public
relations, and California personnel practices.
6. Public Commercial Buildings, custodial services, and modern computer applications for
fleet and fuel management operations. a
7. Principles, practices, methods and techniques involved in fleet maintenance and repair N
services for a large and varied municipal vehicle program. m
8. Construction and Maintenance contract administration. a
9. Principles and practices of municipal budget preparation and administration. N
10. Pertinent Federal, State and local laws, codes and regulations. w
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EXHIBIT
11. City Human Resources policies and procedures, personnel rules and labor contract o
provisions. 24
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Ability to:
1. Plan, manage, direct and integrate a large, varied and complex municipal building,
vehicle and equipment services program. c
2. Plan, organize and direct a fleet acquisition program including development of complex 2
and specialized specifications.
3. Analyze difficult and complex administrative, financial, operational and organizational LL
objectives and issues, evaluate alternatives and reach sound, logical, fact-based 06
conclusions and recommendations.
4. Coordinate support services and activities with departmental managers and staff, as well
as other City departments and officials to ensure all City requirements are met.
5. Prepare clear, concise and comprehensive correspondence, reports, studies and other `L
written materials. _
6. Communicate clearly and concisely, both orally and in writing. Present conclusions and
recommendations clearly, logically and persuasively to both internal and external
audiences. 0
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7. Exercise tact and diplomacy in dealing with sensitive and complex issues and situations.
8. Establish and maintain effective relationships with those contacted in the course of work.
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MINIMUM QUALIFICATIONS 08
Education, Training and Experience: Y
A typical way of obtaining the knowledge, skills and abilities outlined above is graduation
from an accredited college or university with a Bachelor's degree in construction, business co
or public administration or a closely related field, and six (6) years of responsible i
administration experience in building maintenance, construction and/or fleet management, °
at least two (2) years of which were in a supervisory capacity; or an equivalent combination
of training and experience.
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Accreditation shall be by a national or regional accreditation body that is recognized by the
Secretary of the United States Department of Education. _
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Licenses; Certificates; Special Requirements. o
A valid California driver's license and ability to maintain insurability under the City's vehicle W
insurance policy.
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PHYSICAL DEMANDS o
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this class. Reasonable y
accommodations may be made to enable individuals with disabilities to perform the essential
functions.
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While performing the duties of this job, the employee is regularly required to sit; talk or hear, J
both in person and by telephone; use hands to finger, handle and feel computers and standard 00
business equipment; and reach with hands and arms. The employee is frequently required to �
stand, walk, or sit for prolonged periods of time, and transport materials and supplies weighing W
up to 25 pounds.
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EXHIBIT
Specific vision abilities required b this job include the ability to see in the normal visual range,
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with or without correction; vision sufficient to read small print, computer screens and other o
printed documents.
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Hear in the normal audio range, with or without correction. 2
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WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee m
encounters while performing the essential functions of this class. Reasonable accommodations LL
may be made to enable individuals with disabilities to perform the essential functions. Ca
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The employee works in both indoor and outdoor environments; has exposure to noises,
vibrations, odors and dust; and works in inclement weather conditions. LL
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EXHIBIT B
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Class Code: "
4,• M/CC Date Adopted: o
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City of San Bernardino Signature:
Director, Human Resources
Bargaining Unit: Management/Confidential
Class Specification
PUBLIC WORKS SAFETY &TRAINING OFFICER u_
JOB SUMMARY
Under general supervision, performs a variety of entry to journey-level safety and training "
activities including field procedural inspections and investigations to enforce compliance with
multiple codes, ordinances and compliance programs; and performs related duties as assigned. U_
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DISTINGUISHING CHARACTERISTICS
The Public Works Safety and Training Officer performs professional assignments in the
development of safety compliance and employee training programs while learning City policies o
and procedures and specific techniques and legal requirements related to Public Works
programs. As experience is gained, duties are performed with a significant degree of
independence under general supervision. Incumbents are expected to carry out their
responsibilities with initiative and creativity, exercising sound professional judgment and
problem-solving skills. Incumbent will be assigned in the Public Works Department. r
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ESSENTIAL DUTIES AND RESPONSIBILITIES
The duties listed below are intended only as illustrations of the various types of work that may Y
be performed. The omission of specific statements of duties does not exclude them from the 0
position if the work is similar, related or a logical assignment to this class.
1. Under direction of the Public Works Director develop, design, and administer department a
policies, standards and procedures to comply with applicable safety regulations. r
2. Oversee the development, design, and present local standard operational procedures y
that support efficiency, safety and a higher level compliance.
3. Provide strategic advice and recommendations to the Director or designee with regards w
to the best practices, policies, rules and regulations in the areas of employee and job
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safety as well as employee training programs for safety and career advancement.
4. Conduct internal reviews and assist with the establishment of internal controls to ensure
the department achieves and maintains government compliance with including but
limited to: Occupational Safety and Health Administration (OSHA), CAUOSHA,
Environmental Protection Agency(EPA), Air Quality Management District(AQMD)/South
Coast Air Quality Management District (SCAQMD), and Department of Transportation a
(DOT) regulations and other best management practices. Evaluates and interprets x
results of inspections and audits, provides recommendations and reports to appropriate
management personnel. a
5. Assist with the development of comprehensive training programs while overseeing Cn
periodic compliance training and education for the department. w
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6. Attend and participate in professional training organizations and committees; read
journals, newsletters and other publications to review and analyze information regarding o
supervisory and management and industry safety training policies, practices, and laws
7. Monitor applicable regulatory changes and communicate, train and assist with the
implementation of new regulatory and safety programs in response to new and changing c
regulations. g
8. Communicate and report noncompliance issues so the Director or designee may enforce
standards through disciplinary policies to ensure the organization achieves and U_
maintains safety compliance.
9. Monitor and report noncompliance and mitigate potential liabilities to help avoid ;
penalties, sanctions or other legal punishment as a result of non-compliance with safety
requirements. Provide research and investigation into safety issues relative to
mandated costs, operational controls, procedural deficiencies and safety consideration.
10. Develop and manage contracts for safety contractors to conduct training.
11. Oversee the Departments Commercial Driver's License (CDL) requirements program U
including coordination with Human Resources on the random testing programs, and rn
monitoring of employees requirements for CDL renewals, as well as coordinating =
employee testing requirements in preparation for renewals. L
12. Prepares status reports to continuously apprise management of the effectiveness of ~
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safety and environmental program implementation, and for regulatory compliance. Y
Modifies inspections, audits and reporting as necessary to assure program effectivenes. cc
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GENERAL QUALIFICATIONS
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Knowledge of: �
1. Principles, practices and techniques of workplace safety and training program 9
development, including procedural implementation, monitoring, reporting, interrupting a
regulations, liability and risk assessment, injury classification procedures and regulatory
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reporting requirements.
2. Knowledge of applicable federal, state, and local laws, safety regulations and
ordinances, Department of Transportation regulations, environmental regulations and
appropriate sections of building and fire codes. w
3. Operations, construction, and maintenance practices for street and right-of-way repair,
traffic signal and street lights and general principles of engineering, construction, and
design. o
4. Basic labor relations principles and practices, including contract administration.
5. Traffic Safety Control techniques and applications. Y
6. Training methods, principles, practices, and data analysis techniques.
7. Uses and operations of a computer and standard business software applications a
including word processing and spreadsheet applications. of
8. Principles and practices of sound business communication; correct English usage, m
including spelling, punctuation and grammar.
9. Customer service principles, practices and etiquette. w
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Ability to: 2
1. Analyze problems, evaluate alternatives and make sound, appropriate o
recommendations.
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2. Exercise sound independent judgment and initiative within established guidelines.
3. Understand, interpret and explain the application of policies, procedures and :'
requirements pertaining to assigned areas of responsibility.
4. Represent the department effectively in meetings with other departments and union
representatives. d
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5. Understand and follow written and oral instructions. Ca
6. Communicate effectively orally and in writing. a
7. Prepare clear, concise and accurate analytical reports, correspondence and other
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written materials.
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8. Exercise tact and diplomacy in dealing with sensitive, complex and confidential
personnel issues and employee situations. i
9. Establish and maintain effective working relationships with managers, employees, union
representatives, applicants, representatives of other agencies, vendors and others o
encountered in the course of work. c
MINIMUM QUALIFICATIONS
Education, Training and Experience:
A typical way of obtaining the knowledge, skills, and abilities outlined above is graduation
from a four-year college or university with major coursework in public or business N
administration, or a related field; and two years of progressively responsible safety
compliance management experience and training program management; or an equivalent o
combination of training and experience. Experience in a governmental setting is preferred. 3:
Accreditation shall be by a national or regional accreditation body that is recognized by the
Secretary of the United States Department of Education. a
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Licenses; Certificates, Special Requirements: N
A valid California driver's license and the ability to maintain insurability under the City's
vehicle insurance policy. y
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PHYSICAL DEMANDS rn
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this class. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential U)
functions.
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While performing the duties of this job, employees are regularly required to sit for prolonged
periods; talk and hear, both in person and by telephone; use hands to finger, handle and feel a
computers and standard business equipment; and reach with hands and arms. The employee is v=i
frequently required to stand and walk. Employees may occasionally lift and carry materials and
supplies weighing up to 25 pounds. F
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Specific vision abilities required by this job include close vision and the ability to adjust focus. w
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16.b"s
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee o
encounters while performing the essential functions of this class. Reasonable accommodations
may be made to enable individuals with disabilities to perform the essential functions.
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Employees work under typical office conditions, and the noise level is usually quiet. Employees
may occasionally be required to visit sites where they may be exposed to noise, dust, fumes; g
and work in inclement weather including heat, cold and rain.
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EXHIBIT C
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Class Code: 10868 0 7)
n •Q M/CC Date Adopted: :
City of San Bernardino Signature:
Director, Human Resources
Bargaining Unit: Management/Confidential
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Class Specification
OPERATIONS & MAINTENANCE DIVISION MANAGER (U)
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JOB SUMMARY
Under general direction, the Operations & Maintenance (O & M) Division Manager reports to the
Director of Public Works and oversees the day-to-day division activities through supervision of
the Operations and Maintenance Division.
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DISTINGUISHING CHARACTERISTICS c
The Operations & Maintenance Division Manager is responsible for planning, managing staff
and directing programs of the O&M Division. The O&M Division includes street and public
property maintenance, graffiti abatement, pavement & concrete maintenance and repair, traffic p
signal maintenance, traffic signing, street light maintenance, landscape maintenance, storm
drain maintenance, management of integrated waste services, and sign making. c
The position involves implementing division goals, objectives and work plans, and managing, ~
evaluating and overseeing day-to-day division activities. Duties are carried out independently >,
within the framework of established policies, procedures and guidelines. Accountabilities are 2
broad in scope and allow for administrative discretion in their execution.
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ESSENTIAL DUTIES AND RESPONSIBILITIES 0
The duties listed below are intended only as illustrations of the various types of work that may
be performed. The omission of specific statements of duties does not exclude it from the
position if the work is similar, related or a logical assignment to this class: a
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1. Plan, lead, organize and integrate and evaluate the work of streets and right of way
maintenance, graffiti abatement, pavement& concrete repair, traffic signal maintenance,
street light maintenance, traffic signing, integrated waste services, landscape 2
maintenance, storm drain maintenance, and sign-making workers assigned. w
2. Develop and achieve long-term goals and objectives.
3. Develop and implement policies and procedures, and merge organizational cultures.
4. Monitor and evaluate the efficiency and effectiveness of the Division's service delivery
methods, administrative systems and reporting relationships. Identify and implement N
improvements.
5. Provide highly responsible, professional administrative and managerial leadership, serve
on executive management team, and work collaboratively to achieve departmental
goals. a
6. Lead, coach, motivate, develop, engage and evaluate assigned personnel. Address N
performance deficiencies, subject to management concurrence, in accordance with the Ln
City's human resources policies and procedures and labor contract provisions. m
7. Represent the Public Works/Operations & Maintenance function to all internal and
external stakeholders, including civic, industry and professional groups. W
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EXHIBIT C
8. Ensure all customer service requests are resolved, respond to public inquiries in a
courteous manner, resolve complaints in an effective and timely manner.
9. Work with Director and City Engineer on assessment of infrastructure needs and o
development of long-term strategies to sustainably manage the City's assets within local
and regulatory guidelines. M
10. Prepare and administer the Division's annual budget and work plan. Assist with the
development and implementation of a five-year Capital Improvements Program.
11. Coordinate, collaborate, and communicate with other divisions and programs within the
Department.
12.Address civic and other groups regarding program activities to explain and promote v_
public understanding, serve as chief spokesperson for the Division. 08
13. Participate in negotiations with contractors, consultants, vendors and other publicAR
agencies.
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14.Assist in analysis of proposed legislation and regulations, participate in industry and
intergovernmental activity to influence regulatory and legislative change consistent with
the City's interests.
15. Assists in the development of Capital Improvement Program (CIP) projects; manages
and monitors CIP projects from conception to completion.
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GENERAL QUALIFICATIONS c
Knowledge of. S
1. Standard equipment, methods, practices and procedures involved in streets and public
property maintenance, graffiti abatement, pavement & concrete maintenance and repair,
traffic signal maintenance, traffic signing, street light maintenance, sanitary sewer r
maintenance, storm drain maintenance, energy conservation, facility maintenance and T
repair, and sign making.
2. Principles and practices of office management, administration, supervision, training, and
public relations. °
3. Technical, legal, financial and public relations problems involved in the conduct of the
street maintenance programs.
4. Current automation and use of technology to promote the most efficient methods of a
providing services. r
5. Property maintenance ordinances and regulations of the City, State and the Federal
Government, including National Pollutant Discharge Elimination System (NPDES) A
regulations, as well as the State Water Quality Control Board and its regional offices. 2
6. Hazards and safety precautions of street maintenance work. w
7. General City geography and street layout.
8. Principles, practices and procedures of energy conservation. C)
9. Methods, materials and standard engineering specifications used in the construction of
public works with considerable knowledge of energy efficiency projects. y
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10. City human resources policies and procedures, personnel rules and labor contract
provisions. a
Ability to: a
1. Communicate complex technical ideas clearly and effectively to both technical and non- (n
technical audiences. J
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2. Hear in the normal audio range with or without correction.
3. See in the normal visual range with or without correction. y
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4. Transport loads weighing up to 30 pounds in the course of work.
5. Work in a variety of environmental conditions, both indoors and out. a
Operations&Maintenance Division Manager(U) Q
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EXHIBIT C
6. Operate a vehicle observing legal and defensive driving practices. IF
7. Supervise and direct a large staff of maintenance crews and personnel engaged in field y
and office work. o
8. Read and interpret engineering plans, specifications, drawings and technical reports.
9. Schedule and program work on a short and long-term basis.
10. Conduct thorough investigations.
11. Prepare comprehensive reports, plans,studies, specifications, cost estimates, and other =
written materials. f6
12. Exercise tact and diplomacy in dealing with sensitive and complex issues and situations.
13. Establish and maintain effective relationshop with those contacted in the course of work. U_
Ca
MINIMUM QUALIFICATIONS a
Education, Training and Experience:
A typical way of obtaining the knowledge, skills and abilities outlined above is graduation
from an accredited four-year college or university with a major in engineering, construction
management, environmental sciences, public administration or a closely-related field is
desirable; and six (6) years of progressively responsible municipal management experience
at least two (2) years of which were in a lead or supervisory capacity; or an equivalent
combination of training and experience. p
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Accreditation shall be by a national or regional accreditation body that is recognized by the
Secretary of the United States Department of Education.
Licenses; Certificates; Special Requirements: >,
A valid California driver's license and ability to maintain insurability under the City's vehicle
insurance policy. v�
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PHYSICAL DEMANDS 0
The physical demands described are representative of those that must be met by an employee
to successfully perform the essential functions of this class. Reasonable accommodations may
be made to enable individuals with disabilities to perform the essential functions, a
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While performing the duties of this job, the employee is regularly required to sit; talk or hear, s
both in person and by telephone; use hands to finger, handle and feel computers and standard N
business equipment; and reach with hands and arms. The employee is frequently required to 0
stand, walk, and drive a vehicle. w
Specific vision abilities required by this job include close vision, distance vision, use of both
eyes, depth perception and the ability to adjust focus.
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WORK ENVIRONMENT
The work environment characteristics described are representative of those an employee
encounters while performing the essential functions of this class. Reasonable accommodations
may be made to enable individuals with disabilities to perform the essential functions. a
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The employee regularly works in outside weather conditions, on uneven or slippery surfaces,
near moving mechanical parts and in or under street traffic with exposure to unsafe or m
hazardous drivers. The employee is frequently exposed to wet and/or humid conditions, �
vibration, fumes or airborne particles, toxic/caustic chemicals, and risk of electrical shock. The W
noise level is frequently loud.
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EXHIBIT C
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