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a CITY OF SAN BERN,' IDINO - REQUEST F- R COUNCIL ACTION From: DANIEL A. ROBBINS, CHIEF OF POLICE Subject: RESOLUTION TO AUTHORIZE PURCHASE OF A LOGGING RECORDER FOR THE Dept: POLICE COMMUNICATIONS CENTER. Date: 3/29/95 Synopsis of Previous Council action: None. i Recommended motion: Adopt resol-ution. i Signs re Contact person: DODIE ALSOP Phone: 384-5375 Supporting data attached: Proposed Resolution & Evaluation Ward: FUNDING REQUIREMENTS: Amount: $119,870.00 Source: (Acct. No.) 001-092-5703 Acct. Description) Communications Equipment Finance:AMVz'/1- 2\ Council Notes: 75-0262 Agenda Item No CITY OF SAN BERN, RDINO - REQUEST F-R COUNCIL ACTION STAFF REPORT PROBLEM Purchasing published a public request for bid F-95-16 for a logging recorder system to replace the Police Department' s existing equipment . The current system lacks sufficient capacity to record radio talk groups added through 800 MHz and, by virtue of its age, needed to be replaced. Three vendors returned complete bid packages including: Lanier, $83, 222 ; Goserco, $83, 916; and Dictaphone, $119, 870 . 58 . An evaluation committee thoroughly reviewed all three bids and attended vendor demonstrations for each product . RECOMMENDATIONS Although Dictaphone is the more expensive system, it is unanimously recommended by the evaluation committee as the only product that meets all bid specifications, offers an excellent performance history, and does not pose the risk of "cutting edge" technology. FINDINGS The purpose of the City' s logging recorder equipment is to record police/fire telephone and radio audio that may be used as evidence in criminal investigations, civil rights litigation, and other civil lawsuits. The recorder is housed in the Police Department' s communications facility and records continuously, 24 hours-a-day, 7 days-a-week. Tapes are stored for one year. Because the mission of this equipment is primarily protection against litigation, product performance, reliability, security and research capabilities were considered essential factors in making a choice. Dictaphone' s ProLog system, marketed more than a year ago, met all bid specifications, offers time-saving research capabilities and provides excellent security. The committee talked to several Dictaphone customers who have ProLog systems and each expressed total satisfaction with the equipment' s performance, reliability and research features . Lanier' s 848 Digital Logging recorder is in a "beta test" phase of development and has not been marketed. Their new product would theoretically meet bid specifications, however it was not yet available for demonstration and did not have a firm availability date. The equipment demonstrated did not meet specifications. Goserco bid a TEAL CR-400 logging, .recorder that is also cutting edge technology. Although several TEAC systems have been sold, none were operational yet. This recorder failed to meet one bid specification of importance. Goserco' s limited staff of three persons serving customers in southern California, Nevada, Arizona, New Mexico, and Utah, was a concern. attachments : Bid Evaluation Package 75.026! 1 RESOLUTION NO. 2 RESOLUTION OF THE CITY OF SAN BERNARDINO AWARDING A PURCHASE ORDER TO DICTAPHONE CORPORATION FOR THE FURNISHING AND DELIVERY OF 3 A LOGGING RECORDER SYSTEM, TO BE UTILIZED BY THE POLICE DEPARTMENT IN ACCORDANCE WITH BID SPECIFICATION F-95-16. 4 BE IT RESOLVED BY THE MAYOR AND COMMON COUNCIL OF THE CITY OF 5 SAN BERNARDINO AS FOLLOWS: 6 SECTION 1. That Dictaphone Corporation is the lowest and 7 best responsible bidder for the furnishing and delivery of a 8 Logging Recorder System in accordance with Bid Specification F-95- 9 16 for the total amount of $119,870. 58; pursuant to this 10 determination, the Finance Director is hereby authorized and 11 directed to issue a purchase order for said Logging Recorder 12 System to said lowest and best responsible bidder; such award 13 shall only be effective upon the issuance of a Purchase Order by 14 the Finance Director; and all other quotations therefor are hereby 15 rejected. 16 SECTION 2. The authorization to execute the above 17 referenced purchase order is rescinded if it is not issued within 18 sixty (60) days of the passage of this resolution. 19 I HEREBY CERTIFY that the foregoing resolution was duly 20 adopted by the Mayor and Common Council of the City of San 21 Bernardino at a meeting thereof, held on the 22 day of 199 , by 23 the following vote, to wit: 24 25 27 03-29-95 28 I RESOLUTION OF THE CITY OF SAN BERNARDINO AWARDING A PURCHASE ORDER TO DICTAPHONE CORPORATION FOR THE FURNISHING AND DELIVERY OF A 2 LOGGING RECORDER SYSTEM, TO BE UTILIZED BY THE POLICE DEPARTMENT IN ACCORDANCE WITH BID SPECIFICATION F-95-16. 3 Council Members: AYES NAYS ABSTAIN ABSENT 4 NEGRETE 5 CURLIN 6 HERNANDEZ 7 OBERHELMAN 8 DEVLIN 9 POPE-LUDLAM 10 MILLER 11 12 City Clerk 13 The foregoing resolution is hereby approved this day of , 199 14 15 16 Tom Minor, Mayor City of San Bernardino 17 Approved as to form 18 and legal content: 19 James F. Penman, City Attorney 20 By, 21 22 23 24 25 26 27 03-29-95 -2- 28 City of San Bernardino San Bernardino Police Department Interoffice Memorandum To: CAPT. BOB CURTIS �� From: DODIE ALSOP 4---1 Subject: LOGGING RECORDER RECOMMENDATION Date: March 13 , 1995 Copies: Attached is a memo from Dispatch Supervisors Mike Eckley and Mike Bemis recommending we purchase the Dictaphone 9900 ProLog Logging Recorder system to replace our Dictaphone 5500 series recorders . I agree with their recommendation for the reasons cited. The amount budgeted in 800 MHz for this system is $140, 000 . attachment THE SBPD IS COMMITTED TO PROVIDING: PROGRESSIVE QUALITY POLICE SERVICE; A SAFE ENVIRONMENT TO IMPROVE THE QUALITY OF LIFE; A REDUCTION IN CRIME THROUGH PROBLEM RECOGNITION AND PROBLEM SOLVING City of San Bernardino San Bernardino Police Department Interoffice Memorandum To: CAPT. BOB CURTISd� From: DODIE ALSOP Subject: LOGGING RECORDER RECOMMENDATION Date: March 13 , 1995 Copies: Attached is a memo from Dispatch Supervisors Mike Eckley and Mike Bemis recommending we purchase the Dictaphone 9900 ProLog Logging Recorder system to replace our Dictaphone 5500 series recorders . I agree with their recommendation for the reasons cited. The amount budgeted in 800 MHz for this system is $140, 000 . attachment THE SBPD IS COMMITTED TO PROVIDING: PROGRESSIVE QUALITY POLICE SERVICE; A SAFE ENVIRONMENT TO IMPROVE THE QUALITY OF LIFE; A REDUCTION IN CRIME THROUGH PROBLEM RECOGNITION AND PROBLEM SOLVING City of San Bernardino San Bernardino Police Department Interoffice Memorandum To: Dodie Alsop, Chief Dispatcher �'� From: Michael Eckley, Dispatch SupervisorA Michael Bemis, Dispatch Supervisor Subject: Digital Logging Recorder Bid Evaluation Report Date: March 13 , 1995 Copies: Problem The San Bernardino Police Department, in conjunction with the City MIS Department, has published a public request for bid for a new emergency digital logging recorder system. This logging recorder system will be the primary source for audio logging at the new Central Police Facility. The funds for this purchase are being provided by the 800 MHz Project . Recommendation This report recommends that the 800 MHz Committee move forward with the purchase of a Dictaphone 9900 Pro-Log digital logging recorder system. After evaluating all three public bids, we recommend approval of Dictaphone Corporation' s proposal . Findincra 1 . Project History In 1993 , Motorola presented the City with a proposal for a City owned trunked 800 MHz communications backbone. This proposal included modifications to the Police Communications Center' s dispatch consoles and a new digital logging recorder system. Motorola chose to specify a Dictaphone 9900 Pro-Log digital logging recorder in their proposal . Early in 1994, the Dictaphone 9900 Pro-Log digital logging recorder was removed from the 800 MHz Project budget in an attempt to reduce the overall cost of the project . The San Bernardino Police Department, seeing the need to replace its decade-old Dictaphone 5500 analog logging recorder system, agreed to fund the purchase of the new digital logging recorder with asset forfeiture funds. THE SBPD IS COMMITTED TO PROVIDING: PROGRESSIVE QUALITY POLICE SERVICE; A SAFE ENVIRONMENT TO IMPROVE THE QUALITY OF LIFE; A REDUCTION IN CRIME THROUGH PROBLEM RECOGNITION AND PROBLEM SOLVING Dodie Alsop, Chief Dispatcher Digital Logging Recorder Bid Evaluation Report March 13, 1995 Page 2 Changes in the manner in which property is seized by the Police Department caused the asset forfeiture account to be reduced by over half of its projected size . This critical reduction in funds forced the Police Department to remove the digital logging recorder system from its asset forfeiture budget for fiscal year 1993/1994 . Agreeing that replacement of the analog logging recorders was necessary, Assistant City Administrator Fred Wilson (executive manager for the 800 MHz Project) added a digital logging recorder system to the 800 MHz Project budget . Mr. Wilson mandated that this purchase be controlled by the open competitive bid process, rather than allowing it to be a sole- source purchase through Motorola. 2 . Product Specifications Using the Motorola specification for the Dictaphone 9900 Pro- Log as a baseline, the Police Department developed a set of specifications for the open bid process . Using the experience gained from the construction bid process for the Central Police Facility, the Police Department decided to use a sample bid specification package provided by Dictaphone Corporation. Vendors electing to bid on this project would be required to bid a product that is equal to the Dictaphone 9900 Pro-Log digital logging recorder. Using the Dictaphone 9900 Pro-Log digital logging recorder bid specifications as a baseline ensured that the Police Department would be supplied with a high-performance product compatible with, and equal in quality to, our new Motorola trunked radio system. The Central Police Facility bids regularly quote specific products and allow vendors to submit proposals for products that are equal in performance and quality to those specified. This open bid project has done the same. 3 . Grading Process Each product was graded individually using a scale from 0 to 4 . The rating values are defined on the first page of the Bid Specifications Comparison Summary that is included with this report . Grades were assigned to each specification item after reviewing the vendor' s bid documentation and after witnessing a private 90 minute demonstration of each product . After individual evaluations were completed, the results were merged into larger comparison documents for ease of overall review. Dodie Alsop, Chief Dispatcher Digital Logging Recorder Bid Evaluation Report March 13, 1995 Page 3 Having a higher numeric score does not indicate that a product is superior to another, rather it is more important that a vendor not be rated unacceptable in any specific section. Noted in the report are some instances where a vendor or vendor (s) did not meet our written specifications . However, after viewing their products it was agreed that simply not meeting the written specifications did not compromise our operational objectives on those items . In some instances, after viewing all three products, we agreed to waive certain requirements for all vendors (such as Item 6 . 11, CRT Touch Screen) . 4 . Product Summary A. Lanier Digital Logger 848 Lanier demonstrated their Digital Logger 848 with a DOS based workstation. This workstation fails to meet our specifications in four critical areas . The DOS version of this product simply cannot perform the complex research functions that the Police Department requires . Lanier indicated during their demonstration and in their bid proposal that they were relying upon a future release of a Windows based workstation to meet our specifications. They said that this new workstation is in "beta" testing at this time, however they elected not to present it for our review. Because this product is still in "beta" test, and a firm release date is not available, this product must be considered as unacceptable. Recommending the purchase of a product that cannot be evaluated before purchase goes against sound purchasing fundamentals and is not a wise course of action for such a critical piece of equipment . B. Goserco TEAC CR-400 Series Digital Logging Recorder Goserco demonstrated the TEAC Windows based CR-400 series digital logging recorder system. After reviewing the product and reducing some of our specification requirements, without limiting performance or compromising our operational objectives, we find this product meets all of our needs and exceeds our specification requirements in three areas . After reviewing this product, we find that it adequately meets a large portion of our needs. However, there are three serious concerns that forced us to recommend the Dictaphone product . Those concerns are : Dodie Alsop, Chief Dispatcher Digital Logging Recorder Bid Evaluation Report March 13, 1995 Page 4 1 . Instant Playback Modules TEAL has confirmed in writing that they can only offer 240 hours of instant playback per digital recording module. Our bid package requires 320 hours of instant playback. Both of the other vendors meet or exceed this requirement . TEAC indicates there is a physical hardware limitation that prohibits them from meeting our requirement . TEAL is only able to provide 70% of the instant playback requirement . We find this unacceptable because it severely limits our future growth. The Police Department expects to add Fire Communications and other possible contract communications services to this logging recorder over the course of its 10-year life. Starting the life span of this new product with a 30% reduction in our required instant playback time sets us at a serious disadvantage. TEAC has indicated if technology allows for an increase during the next 12 months, they will provide the additional space for free, but they make no promise and offer no guarantees regarding this issue . 2 . Product Stability As of today, there are no TEAC CR-400 digital logging recorders in service anywhere in the United States . On March 8, 1995, Mr. Al McGowan, TEAC' s National Sales Manager, told Dispatch Supervisor Michael Eckley in a telephone conversation that there were no TEAC CR-400 presently in service . He indicated that about 18 units have been sold and installation is pending on each of those systems . The first TEAL CR-400 is presently being installed at the Levinworth County Sheriff' s Communications Center in Levinworth, Kansas . That system is not expected to be online for another week. Ms. Debbie Toomey cautioned us about considering a product with absolutely no proven track record. She used the analogy of buying a car during its first model year. Oftentimes, mistakes cause a new product to be recalled or modified once they are placed in service. She advised us to weigh very cautiously the purchase of a new product for this Dodie Alsop, Chief Dispatcher Digital Logging Recorder Bid Evaluation Report March 13, 1995 Page 5 critical civil liability protection tool . This, coupled with the fact that we know of a weakness in the instant playback area, reinforces the fact that this product should not be considered at this time . 3 . Vendor Service Goserco has been very responsive to us during the bid evaluation process . However, we cannot comfortably state that we are fully satisfied that they have the means necessary to meet our service and liability needs. Until we told Goserco that we would reject their product without a bid performance bond, they refused to meet that requirement . Goserco is still unable to actually provide a performance bond, and sought assistance of TEAC in this area. Mr. McGowan has told us that he will provide the necessary performance bond, thus underwriting his vendor, Goserco. While it is reassuring to know that TEAL has faith in Goserco, it still cannot be overlooked that Goserco does not have the financial strength to complete this sale on their own. Their weakness in this area, added to the fact that they are an out- of-state business, with a small one-man service shop operated out of a house, serves as a warning that they are not ready to handle a client of this magnitude. Had this product been bid solely by TEAC rather than through a private reseller, this would not be an issue. C. Dictaphone 9900 Pro-Log Digital Logging Recorder Dictaphone Corporation demonstrated their Windows based 9900 Pro-Log digital logging recorder system. Because this product served as the baseline for all of our specifications, it was found to be compliant in every area. While it clearly meets our needs, it is in excess of $40, 000 more than the TEAC CR-400 system. Dictaphone offers a trade-in allowance of $8, 000 for our existing Dictaphone 5500 logging equipment . They also have told us that they will leave the equipment on-site ' and do not care if we retain it or dispose of it . Dictaphone has been asked to confirm this in writing. The following items are not exactly bid specification Dodie A1sop, Chief Dispatcher Digital Logging Recorder Bid Evaluation Report March 13, 1995 Page 6 items, however, Ms . Toomey has told us to consider each of these items strongly. 1 . Product Stability The Dictaphone 9900 Pro-Log digital logging recorder is widely in use in all facets of the public safety communications environment . It is also widely used and accepted in the financial market . Dictaphone has installed Pro-Log systems configured as large as New City Police Department' s 4800 channel system that is in use today. This high percentage of the user market serves as an indication that this system has already been tested, evaluated, and proven to meet the needs of government and private industry alike. The other two vendors are just beginning to scratch the surface of the user base that is already committed to Dictaphone products. 2 . Dictaphone Relationship with City of San Bernardino Dictaphone has provided analog reel-to-reel logging recorders for the San Bernardino Police and Fire Departments for more than 20 years . The City considers the products they have used to be durable, reliable and worth more than their initial investments. Our present Dictaphone 5500 units have exceeded their life expectancy by three years. These units have been subjected to violent power supply problems caused by problems with the City Hall RUPS system. Dictaphone has always responded in a timely fashion and replaced the damaged parts immediately. They have never questioned us or challenged us about these problems . In summary, their service has been outstanding. 3 . Trade-In Value Ms. Toomey asked us what the resale value of the TEAC product would be in ten years . We spoke with Mr. Larry Goin, president of Goserco, who said that he estimated the trade-in value of the CR-400 would ` be approximately $8, 000 to $10, 000 in ten years (approximately 10-12% of the initial purchase price) . Our current Dictaphone 5500 system was purchased ten years ago for about $43 , 000 . The Dodie Alsop, Chief Dispatcher Digital Logging Recorder Bid Evaluation Report March 13, 1995 Page 7 trade-in allowance we are receiving for this out- of-date product is $8, 000 which is 1911 of the initial purchase price . There is no market analysis available that will guarantee the TEAL product, if purchased, would ever match this high rate of return. I S . References A. Dictaphone 1 . Tustin Police Department Tustin, California Scott Frazier, Communications Supervisor. Staff from the San Bernardino Police Department visited the Tustin Police Communications Center. We had the opportunity to see a fully installed Dictaphone 9900 Pro-Log digital recording system. This was one of the first installation sites . Ms. Frazier said the system has been operating flawlessly since being installed in mid-1994 . She specifically said this system has saved them a great deal of research time. She also praised Dictaphone' s service with regard to this product . r Our staff found it easy to operate, simple to understand and responsive to inquiries. While the Tustin Police Department installed a smaller system than what we are planning, our system should perform comparably. 2 . Franklin Resources San Mateo, California Mr. Alan Kornfeld, Telecommunications Manager Mr. Kornfeld told us that he purchased a 32-channel Dictaphone 9900 Pro-Log system installed three weeks ago. Franklin Resources records over 400 channels on a variety of different Dictaphone products . Mr. Kornfeld was so impressed with the performance of his new Pro-Log that he has ordered a larger, 200-channel Pro-Log to replace some of his aging Dictaphone equipment . Mr. Kornfeld looked seriously at the TEAC system, and said that he was not satisfied with the security and/or the service of the vendor. Mr. Kornfeld indicated that two other Franklin Resource service centers also operate Pro-Log systems and are equally satisfied. Dodie A1sop, Chief Dispatcher Digital Logging Recorder Bid Evaluation Report March 13, 1995 Page 8 3 . Bankers Trust New York, New York Mr. Allen Miller, Supervisor Bankers Trust operates a 24-node Pro-Log system that records 480 channels . This system was installed in August, 1994 . Mr. Miller said that he was extremely pleased with the performance of the system and that they had upgraded from Dictaphone 9600 reel-to-reel recorders . He said they have had no service problems and he strongly recommends this product to us. 4 . The Putnam Company Boston, Massachusetts Mr. George Murphy, Manager The Putnam Company operates a 12-node Pro-Log system recording 360 channels. This system was installed during the fall of 1994 . They have had no problems or service calls . Mr. Murphy indicates that his company, like the San Bernardino Police Department, has owned and operated Dictaphone logging recorders for more than 10 years, and because of this would not consider any other product . Mr. Murphy recommends the Pro-Log system without reservation. 5 . Leschner Financial, Incorporated Cincinnati, Ohio Ms. Mary Ellen Peretzky Leschner Financial operates a 3-node 80 channel Pro-Log system that was installed in July, 1994 . They used Dictaphone 5500 logging recorders prior to the Pro-Log and never considered any other product . She strongly recommended the system for our public safety use, and was excited about being used as a reference. 6 . G1enFed Investment Brokerage Los Angeles, California Mr. David Hawley GlenFed Investment Brokerage operates a single-node 32 channel Pro-Log system installed in September, 1994 . Mr. Hawley saw the Tustin Police Department system prior to purchasing his, and indicates that Dodie Alsop, Chief Dispatcher Digital Logging Recorder Bid Evaluation Report March 13, 1995 Page 9 his system has operated just like Tustin' s system, outstandingly. Mr. Hawley was the most positive reference of all that we talked to. He indicated that he had operated a Dictaphone 5500 in excess of ten years and that it was failure free. He considered that it operated so well they cancelled their service contract, as it was less expensive to pay for the very infrequent service calls . He was so proud of his system that several times during our telephone conversation he invited our evaluation team to visit his site and view the product . He indicated that he feels there is no better product on the market and that the product pays for itself in performance and reduction of liability to his firm. B. Goserco/TEAL In a clarification letter, Goserco provided a customer list of 59 different customers . None of these customers own a TEAL CR-400, the product bid in this proposal . Our intent in requesting references was to specifically talk with people who own the products we are considering buying. Because of this, none of these references were contacted. In a telephone conversation with Mr. McGowan, he agreed to provide a list of people who have purchased the CR-400 but have not installed them yet . Mr. McGowan provided a list of seven organizations currently pending installation of the CR-400. We talked with Lt . Murray of the Levinworth County Sheriff' s Department, Levinworth, Kansas. Lt . Murray is presently installing the first CR-400 unit . Lt . Murray was unwilling to give a reference about the product other than to state that he was excited about its installation and was busy installing it . As indicated previously, we want to talk to someone who is using the equipment we will purchase. Since none of these organizations are using it yet, none were contacted. Dodie Alsop, Chief Dispatcher Digital Logging Recorder Bid Evaluation Report March 13, 1995 Page 10 C. Lanier The Lanier system is considered unacceptable because it is sub-standard in four areas of our bid specifications . Because of this, none of their references were contacted. 6 . Trade-In Allowance All three vendors have offered a trade-in allowance on the Police Department' s old logging recorder equipment . Dictaphone, in addition to offering a trade-in allowance, has indicated in writing that they will release their title to the equipment and abandon it on-site . Their written waiver indicates that they have no problem with the City continuing to use this equipment . The other two vendors have indicated that they will remove any equipment traded-in. The Fire Department needs to retain one of our Dictaphone 5500 logging recorders and our stand-alone reproducer. Because of this requirement, the Lanier and Goserco bids only indicate a trade-in allowance for one Dictaphone 5500 logging recorder (Attachment 1, System Pricing Comparison with Options) . Attachments 1 . System Pricing Comparison with Options 2 . Bid Specifications Comparison Summary 3 . Bid Specifications Comparison City of San Bernardino Digital Logging Recorder Bid Evaluation Report Bid Specifications Comparison Summary March 13, 1995 Rating Values: 0 Waived by the Police Department 1 Unacceptable (does not meet operational objectives) 2 Below Specifications (performance comprimises operational objectives) 3 Acceptable (meets operational objectives) 4 Above Specifications (exceeds operational objectives) Section Lanier Goserco Dictaphone 1.00 GENERAL 1.01 3 3 3 1.02 4 4 3 1.03 3 3 3 1.04 4 3 3 1.05 3 3 3 1.06 3 3 3 1.07 3 3 3 1.08 3 3 3 1.09 0 0 0 1.10 3 3 3 1.11 3 3 3 1.12 3 3 3 1.13 3 3 3 1.14 3 1 3 3 1.15 3 3 3 2.00 SYSTEM 2.01 3 3 3 2.02 3 3 3 2.03 1 3 3 2.04 3 3 3 2.05 3 3 3 2.06 3 3 3 City of San Bernardinc_ , Digital Logging Recorder Bid Evaluation Report Bid Specifications Comparison Summary March 13, 1995 Page 2 Section Lanier Goserco Dictaphone 2.07 3 3 3 2.08 3 3 3 2.09 3 3 3 2.10 3 3 3 2.11 4 1 3 2.12 3 3 3 2.13 3 3 3 2.14 3 3 3 2.15 3 3 3 f 2.16 1 3 3 2.17 3 3 3 2.18 3 3 3 2.19 1 3 3 f 2.20 3 3 3 2.21 3 3 3 2.22 3 3 3 2.23 3 3 3 2.24 1 3 3 2.25 3 3 3 2.26 3 3 3 2.27 3 3 3 2.28 3 3 3 2.29 3 4 3 3.00 :DIGITAL RECORDING MODULE< 3.01 4 4 3 3.02 0 0 0 3.03 0 0 0 City of San Bernardino, Digital Logging Recorder Bid Evaluation Report Bid Specifications Comparison Summary March 13, 1995 Page 3 Section Lanier Goserco Dictaphone 3.04 3 3 3 3.05 3 3 3 3.06 (same as 3.05) (same as 3.05) (same as 3.05) I 3.07 3 3 3 3.08 3 3 3 3.09 3 3 3 4.00 ELECTRONICS 4.01 3 3 3 4.02 3 3 3 4.03 3 3 3 4.04 3 3 3 4.05 3 3 3 4.06 3 3 3 4.07 3 3 3 4.08 3 3 3 4.09 3 3 3 4.10 3 3 3 4.11 3 3 3 4.12 3 3 3 4.13 3 3 3 4.14 3 1 3 3 5.00 ENVIRONMENTAL 5.01 3 3 3 5.02 3 3 3 5.03 1 3 1 3 1 3 6.00 'OPTIONS &,ACCESSORIES 6.01 3 3 3 City of San Bernardinc Digital Logging Recorder Bid Evaluation Report Bid Specifications Comparison Summary March 13, 1995 Page 4 Section Lanier Goserco Dictaphone 6.02 3 3 3 6.03 4 1 3 6.04 3 3 3 6.05 3 3 3 6.06 3 3 3 6.07 3 3 3 6.08 0 0 0 6.09 3 3 3 6.10 3 3 3 6.11 0 0 0 6.12 3 3 3 6.13 3 3 3 LANIER GOSERCO DICTAPHONE RATING 1 2 3 4 1 2 3 4 1 2 3 4 NUMBER TOTALS 4 0 68 5 2 0 72 3 0 0 77 0 City of San Bernardino Digital Logging Recorder Bid Evaluation Report Bid Specifications Comparison Mauch 13, 1995 Digital Recording System Specifications 1.00 GENERAL This specification covers an advanced digital logging recorder system designed to provide recording for 64 channels plus time/date data. The equipment furnished under this specification shall be designed for continuous duty operation (i.e. 24 hours per day, 365 days per year). 1.01 All equipment supplied under this specification shall be operational when installed. After the equipment has been accepted, the vendor must provide parts for a period of one year and must replace any parts which become broken or defective, except by reason of accident, misuse, or any casualty during such period. Lanier: Acceptable (meets operational objectives). Goserco. Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational objectives). 1.02 The vendor must make all necessary adjustments to this system, not required by reason of accident, misuse, or any casualty, at the vendor's expense for a period of 90 days from date of installation. Lanier. Above speaficatia os(exceeds operational objectives). Lanier pivAdes tins service for one year from date of installation. Goseroo: Above specifications(exceeds operational objectives). Lanier pivAdes tWs service for one year from date of installation. Dictaphone: Acceptable (meets operational objectives). 1.03 Service technicians directly employed by the equipment manufacturer must be available to respond within one (1) working day in the event service is required. Lanier: Acceptable (meets operational objectives). Gosemo. Acceptable (meets operational objectives). Goser©o technicians are private emplayees of the vendor who are trained and certified by TEAC Incorporated T EAC Incorporated also pronrides service in the event of City of San Bernardino Digital Logging Recorder Bid Evaluation Report Bid SpecMcadons Comparison March 13, 9995 Page 2 catastr41 w failures tlYa,rgh Goserm WHle this does not exactly comply with this specification, we find it acceptable. Dictaphone: Acceptable (meets operational objectives). 1.04 The vendor must guarantee parts support for all items under this specification for a period of not less than five years. Lanier: Above specifications(exceeds operational objectives). Lanier provides this support Ibr seven years, Goseroo: Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational objectives). 1.05 The vendor must provide an easy to read comprehensive operation instruction manual. Lariiec Acceptable (meets operational objectives). Goserco: Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational objectives). 1.06 The vendor must provide on-site training and instruction for all operators covering all equipment supplied under this specification. This training is to be performed by direct employees of the equipment manufacturer. Lanier: Acceptable (meets operational objectives). Goseroo: Acceptable (meets operational o4ecWm). Dictaphone: Acceptable (meets operational o4ecbves). 1.07 The vendor must be responsible for installation of all equipment covered by these specifications. Lanier: Acceptable (meets operational objectives). Goseroo: Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational dam). City of San Bernardino Digital Logging Recorderid Evaluation Report Bid Specifications Comparison March 13, 1995 Page 3 1.08 All equipment in this specification must be delivered and installed within 90 days ARO. Lanier Acceptable (meets operational objectives). Goserco. Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational objectives). 1.09 The vendor must engineer, manufacture, and quality test the equipment in the United States. This specification has been waived by the Pdice Department. 1.10 The vendor must provide atoll free number for service requests 24 hours a day 7 days a week. Additionally, the vendor must offer an optional 24 hour 7 day a week response for emergency service. Lanier: Acceptable (meets operational objectives). Goserco: Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational objectives). r E 1.11 The vendor must provide a complete customer satisfaction guarantee to be detailed in the bid response. Lanier Acceptable (meets operational objectives). Goserw. Acceptable (meets operational objectives). Dictaphone: Acceptable (meefs operational objectives). 1.12 The recorder/reproducer shall be approved by the following agencies: UL, CSA, DOC, and FCC part 15 and 68. The machine will have the appropriate marking on the label. Lanier. Acceptable (meets operational objectives). Goseroo: Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational objectives). City of San Bernardino Digital Logging Recorder d Evaluation Report Bid Specificadons Comparison March 13, 1995 Page 4 1.13 The vendor must provide an audited financial statement in their proposal. Lanier: Acceptable (meets operational objectives). Goseroo: Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational objectives). 1.14 The vendor must provide service by facto ry trained technicians. No subcontracted service will be acceptable. Lanier: Acceptable (meets operational objectives). Goserco: Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational objectives). 1.15 The vendor must provide a description of its local service organization including, name, address, phone number, number of years in operation and number of years experience working with digital recorders. Lanier: Acceptable (meets operational objectives). Goserco. Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational objectives). 2.00 SYSTEM 2.01 The system must be capable of recording 64 channels. Lanier. Acceptable (meets operational objectim). Goserca. Acceptable (meets operational objet Ww). Dictaphone: Acceptable (meets operational objet bm). 2.02 The system must be software-based to allow for future enhancements. Lanier: Acceptable (meets operational objec:Ww). Gosereo: Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operabornl objectives). City of San Bernardino Digital Logging Recorderd Evaluation Report Bid SpecifIcadons Comparison March 13, 1995 Page 5 2.03 The system must provide a PC workstation interfaced to Digital Recording Modules capable of recording up to 128 channels. The PC workstation must be Windows based and menu-driven with control from a mouse and keyboard. Lanier. Unacceptable (does not meet operational objectives). Lanier provided a demans a ion of a DOS based workstation. The evaluation cornmiftee found that this DOS based package was not acceptable. Lanier states that a Wirxime based workstation is in 'beta best" The evaluation cornritbee is not prepared W recommend app onral of a product that cannot be demor-Isbc-1 prior to purchase, regardless of proposed release dates. Goserco. Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational objectives). 2.04 The system must provide at least five levels of security: A. Listening - play recordings from allowed drives and channels. B. Changer-activate and deactivate recording on selective drives and eject cartridges for selective drives. C. Monitor - allows selective monitoring. D. Full - allows a user to play recordings, activate recording, and eject cassettes from selective drives. E. Supervisor - allows a user to have full access as well as access to i the configuration application. Lanier. Acceptable (meets operational objectives). Goserw. Acceptable(meets operational objectives). The TEAC system provides four levels of security. While this is below the specification, they have demoristrabed that there is adequate security on their system to meet our needs. Dictaphone: Acceptable (meets operational objectives). 2.05 The system must provide user specific access rights down to the channel level. Lanier. Acceptable (meets operational objectives). City of San Bernardino Digital Logging Recorder Bid Evaluation Report Bid Specifications Comparison March 13, 1995 Page 6 Goss= Acceptable(meets operational objectives). The TEAC system albm us to restrict morAmng from the dgdal mconcting modules. They have de i Kx sh ted that Mere is adequate sec udty on their system to meet our needs. Dictaphone: Acceptable (meets operational objectives). 2.06 The system must allow authorized access of selected recorded audio m1[ to those users allowed access as defined in the PC database. Lanier: Acceptable (meets operational objectives). Goserco. Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational objectives). 2.07 The system must provide a bootup system test and ongoing self-checking tests. Lanier: Acceptable (meets operational objectives). Goseroo: Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational objectives). 2.08 The system must provide an error log to keep track of alerts, error messages and conditions. Lariier. Acceptable (meets operational objectives). Goserco: Acceptable (meets operational objecves). Dictaphone: Acceptable (meets operational objectives). 2.09 The system must provide various offline (e.g. CPU, RAM, controller, channel, record, recording media)tests and will continuously monitor itself and initiate an alert in the event of a failure. Lanier: Acceptable (meets operational objectives). Goserco: Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational objectives). City of San Bemardino Digital Logging Recorder d Evaluation Report Bid Specfcadons Comparison March 13, 1995 Page 7 2.10 The system must be available with a single drive, dual drives, or single or dual drives with instantaneous playback. Lanier. Acceptable (meets operational objectives). Gosereo: Acceptable (meets operational objet fives). Dictaphone: Acceptable (meets operational objectives). 2.11 The system must be capable of supporting 320 hours of instant access. Lanier. Above speafications(exceeds operational objectives). Lanier provides 340 hours of instant access. Goserco: Unacceptable (does not meet operational objectives). We find this unacceptable because it severely lb-nb our flare gowlh Dictaphone: Acceptable (meets operational objectives). 2.12 The system must be capable of search by time and date from a drive or an instant playback module. The average expected search time from a drive is expected to be 30 seconds. The search time from an instant playback module will be milliseconds. Lanier. Acceptable (meets operational objec&w). Gosercw. Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational objectives). 2.13 The system must provide simultaneous record and playback from two drives, or from one drive and an optional instant playback module. Lanier. Acceptable (meets operational objectives). Goserw Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational objectives). 2.14 The system must provide buffering of all audio in RAM and then write the audio independently to each drive and the Instant Playback Module. Lariier. Acceptable (meets operational objectives). City of San Bemardino Digital Logging Recorder id Evaluation Report Bid Spec cations Comparison March 13, 1995 Page 8 Goserco: Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational objectives). 2.15 The system must provide orderly shutdown, such that if there is a power outage, all of the audio buffered in RAM will be recorded to the media prior to automatic system shutdown. Lanier: Acceptable (meets operational objectives). Goser©o. Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational objectives). 2.16 The system must provide for mixing of at least four channels simultaneously during playback. Lanier. Unacceptable (does not meet operational off). Lanier pm Mded a denim shation of a DOS based Product that would only playback one channel at a time. The evaluation committee considers this unacceptable. Lanier states that there is a Wndovus based workstation in'beta tmCthat would allow them to meet this specification, however the evaluation comrittee is not prepared to recommend approval of a product that cannot be demonstrated prior bD Pose, regardless of proposed release dates. Goseroo: Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational objeces). 2.17 The system must display which channels are active during playback or recording. Lanier: Acceptable (meets operational objectives). Goserco: Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational objectives). 2.18 The system must provide real-time channel monitoring. City of San Bernardino Digital Logging Recorder Bid Evaluation Report Bid Specificadons Comparison March 13, 1995 Page 9 Lanier. Acceptable (meets operational objectives). Goserco: Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational objectives). 2.19 The system must provide help screens. Lanier: Unacceptable (does not meet operational objectives). Larder provided a de,nor�st ation of a DOS based procot ct that did riot have help screen The evaluation committee considers this unacceptable. Lanier states that there is a Windows based workstation in 'beta tom'that would allow them th meet this speafiration, however the evaluation cwff tbee is not prepared to reeornnend approval of a product that cannot be derrarrstral prior to purchase, reprdkms of proposed release dates. Gosereo: Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational objectives). 2.20 The system must provide a review capability allowing backup in 5 second increments. Lar .iec Acceptable (meets operational objectives). Goser©o: Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational objectives). 2.21 The system must provide the capability of skipping to the next or the previous message for precision search and playback. Larder: Acceptable (meets operational objectives). Goseroo: Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational objectives). 2.22 The system must be capable of incremental fast forward and rewind at 3 speeds. Larder: Acceptable (meets operational objectives). City of San Bemardino Digital Logging Recorder al Evaluation Report Bid Spec cations Comparison March 13, 1995 Page 10 Goserco: Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational objet bm). 2.23 The system must provide for the following control buttons: ready, record, play, rewind, fast forward, review, previous, next, stop and eject. Lanier: Acceptable (meets operational objectives). Goserco: Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational objectives). 2.24 The system must provide for the naming of channels and search by channel name. Lanier: Unacceptable (does not meet operational objectives). Lanier provided a demorrshatlon of a DOS based product that did not allow naming of channels. Because of the increased number of channels that will recorded on this system it is essential to have a utility W name channels on the gmtem fior operator ease. Lanier states that there is a Windmis based vuorlstation in'beta test"that ward allowthem tD meet this specification, however the evaluation committee is not prepared tD reeoimiend approval d a product that cannot be demor ishabed prior tD pLrchass, mgardless of proposed release dates. Goserw Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational objectives). 2.25 The system must be capable or recognizing record activation via current sensing, voltage sensing, VOX sensing or switch closure. Lanier: Acceptable (meets operational dam). Goserw Acceptable (meets operational objectim). Dictaphone: Acceptable (meets operational objectives). 2.26 The system must provide a tape remaining indicator measuring actual time remaining or actual percent of time remaining on the media. City of San Bemardino Digital Logging Recorder Bid Evaluation Report Bid Specfcations Comparison March 13, 1995 Page 11 Lanier: Acceptable (meets operational objectives). Goserco: Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational objectives). 2.27 The system must provide for an append (restore)function enabling the user to reposition to the end of the recording. Lanier: Acceptable (meets operational objectives). Goserco. Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational objectives). 2.28 The system must be capable of recognizing the write protect tab on the media, or providing over-reoord protection, and not going into record if the media is so protected. Lanier Acceptable (meets operational objectives). Goseroo: Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational objectives). 2.29 The system must record a minimum of 600 hours on a single media. Lanier Acceptable (meets operational objectives). i Goseroo: Above speafxations(exceeds operational objectives). The TEAC system records up to 900 hours on a single m8K1a. Dictaphone: Acceptable (meets operational objectives). 3.00 DIGITAL RECORDING MODULE 3.01 Each digital recording module must be capable of recording up to 32 audio inputs. Lanier Abotie speafirations(exceeds operational objectives). The Lanier system can be expanded to a makimm of 64 audio inputs on each digital recording module. City of San Bernardino Digital Logging Recorder Ilrd Evaluation Report Bid Spec cations Comparison March 13, 1995 Page 12 Gosereo: Above specifications(exceeds operational objectives). The TEAC system can be expanded to a nwknm of 56 audio inputs on each dgbl mcadng module. Dictaphone: Acceptable (meets operational objecxim). 3.02 The system must be capable of selectively assigning channels to drives within a Digital Recording Module. This specification has been waived by the Police Department 3.03 The system must be capable of selective back up of a specific subset of channels within a specific Digital Recording Module. This specification has been waived by the Police Department 3.04 The system must be capable of configuring one drive to back up or record in parallel with another drive with another drive within the same Digital Recording Module. Lanier: Acceptable (meets operational objectives). Goserw Acceptable (meets operational objectives). DKbphone: Acceptable (meets operational objectives). 3.05 The system must be capable of performing an automatic drive transfer from one drive to another drive within the same Digital Recording Module, when capacity is reached on the first drive. Lanier: Acceptable (meets operational objectives). Gosereo: Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational o*c Ww). 3.06 Duplicate of 3.05. 3.07 Digital Recording Modules with dual drives must be capable of providing simultaneous control of both drives such that a function can be performed on one drive (e.g. formatting) without effecting the operation of the other drive. Lanier: Acceptable (meets operational objectives). City of San Bernardino Digital Logging Recorderid Evaluation Report Bid Specificadons Comparison March 13, 1995 Page 13 Goserco: Acceptable (meets operational objedws). Dictaphone: Acceptable (meets operational objectives). 3.08 Each Digital Recording Module must be capable of supporting an optional Instant Playback Module. Lanier Acceptable (meets operational objectives). Goseroo: Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational objectives). 3.09 The Digital Recording Module shall recognizeluse a compact media. Lanier Acceptable (meets operational objectives). Goserco: Acceptable (meets operational objecti1ves). DKbphone: Acceptable (meets operational objec tim). 4.00 ELECTRONICS i 4.01 The system must provide for an AGC range suitable in 3 ranges, plus a setting for no AGQ +9 to -19dBm, +9 to -28dBm, +9 to -37.5dBm. Lanier Acceptable (meets operational objectives). Goserco: Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational objectives). 4.02 The system must provide for an AGC attack time of less than 48 milliseconds. Lanier. Acceptable (meets operational objectives). Goseroo: Acceptable (meets operational objet tilm). Dictaphone: Acceptable (meets operational objectives). 4.03 The system must be capable of an AGC recovery of 500 milliseconds or less. City of San Bernardino Digital Logging Recorder Bid Evaluation Report Bid Spec cations Comparison March 13, 1995 Page 14 Lanier: Acceptable (meets operational objectives). Goserco. Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational objectives). 4.04 The system will ensure that all recorder inputs shall be 30 K Ohm, balanced bridging, and transformer isolated. Lanier: Acceptable (meets operational objectives). Goserco: Acceptable (meets operational objectives). Dctaphone: Acceptable (meets operational objectives). 4.05 The system will be capable of providing a variable level control for each recording channel to permit operation with nominal audio line levels between - 40 dBm and + 15dBm. Lanier: Acceptable (meets operational objectives). Goserco: Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational objectives). 4.06 The system will ensure that the idle channel noise shall be a minimum of 35dBmc. Lanier Acceptable (meets operational objectives). Goseroo: Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational objectives). 4.07 The system will ensure that channel isolation is a rninimum of 55db. Lanier Acceptable (meets operational objectives). Goserw Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational objectives). 4.08 The system will ensure that frequency response shall be in a usable bandwidth of 300 F z to 3300 Hz. City of San Bernardino Digital Logging Recorder "d Evaluation Report Bid SpecMcadons Comparison March 13, 9995 Page 15 Lanier. Acceptable (meets operational objectives). Goserco: Acceptable (meets operational objet ives). Dictaphone: Acceptable (meets operational objectives). 4.09 The system will ensure that the universal audio inputs provided shall be suitable for either current sensing, voltage sensing, VOX sensing, or switch closure and be FCC approved for direct connect to the telephone system. Lanier: Acceptable (meets operational objectives). Goseroo: Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational objecWes). 4.10 The system will ensure that VOX threshold will be -41 dBm to -17dBm, adjustable in 3dB increments. VOX holdover time must be adjustable from 1 to 9 seconds. Lanier Acceptable (meets operational objectives). Goserco: Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational objectives). 4.11 Commercial power requirements for the Digital Recording Module must be 90 to 132 VAC (between 47 and 63 FEZ). Lanier: Acceptable (meets operational objectives). Goseroo: Acceptable (meets operational objechw). Dictaphone: Acceptable (meets operational objectives). 4.12 Power consumption for the Digital Recording Module must be 400W @ 115V. Lanier Acceptable (meets operational objectives). Goseroo: Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational objectives). 4.13 Surge current shall be 8A @ 115V. City of San Bernardino .._. Digital Logging Recorder 'c1 Evaluation Report Bid Specifications Comparison March 13, 1995 Page 16 Lanier: Acceptable (meets operational objet dves). Goserco: Acceptable (meets operational otjecdves). Didaphone: Acceptable (meets operational objectives). 4.14 Idle current shall be 3.OA @ 155V. Lanier: Acceptable (meets operational objectives). Goserco. Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational objectives). 5.00 ENVIRONMENTAL 5.01 The storage temperature must be between -30 degrees centigrade (-22 degrees fahrenheit) and +60 degrees centigrade (140 degree fahrenheit). Lanier: Acceptable (meets operational objectives). Goserco: Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational objectives). 5.02 The operating temperature for the system must be between 5 degrees centigrade(40 degrees fahrenheit)and 45 degrees centigrade(113 degrees fahrenheit). Lanier: Acceptable (meets operational objectives). The r v=r m operating temperature for the Lanier system is 104 degrees fahrenheit We find this to be acceptable for our new Central Police Facility's environmentally controlled egLiprmrd roan Gosereo: Acceptable (meets operational objectives). The ma) m m operating temperature for the TEAC system is 95 degrees fahrenheiL We find this tD be acceptable for our new Central Police Facility's envinx i i rdally, controlled egLipment room Dictaphone: Acceptable (meets operational objectives). 5.03 The average BTUs generated per Digital Recording Module (1 Digital Recording Module, 2 drives, 1 Instant Playback Module) must not exceed City of San Bernardino Digital Logging Recorder Bid Evaluation Report Bid Specificadons Comparison March 13, 1995 Page 17 1000 BTUs per hour. Lanier: Acceptable (meets operational objectives). Goserco: Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational objectives). 6.00 OPTIONS &ACCESSORIES 6.01 A dedicated reproducer which may be operated from the primary workstation (on the network) or a separate dedicated workstation must be available. Lanier: Acceptable (meets operational objectives). Goserco. Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational objectives). 6.02 A 3 bay cabinet for enclosing the CRT Touch Screen, accessory bay, and/or up to 3 Digital Recording Modules, must be available. The CRT Touch Screen option was vahred by the Pdwe Department. Lanier. Acceptable (meets operational objectives). Goser©o. Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational objectives). 6.03 An Instant Playback Module must be able to provide 320 hours of instant playback. Lanier: Above specifications(exceeds operational objectives). Lanier provides 340 hours of instant access Goseroo: Unacceptable (does not meet operational objectives). We find this unacceptable because it severely IkTft otr him growtiti Dictaphone: Acceptable (meets operational objectives). City of San Bernardino Digital Logging Recorder -d Evaluation Report Bid Specifications Comparison March 13, 1995 Page 18 6.04 Headphones must be provided for monitoring or playing back audio. Lanier: Acceptable (meets operational objectives). Gosew Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational objectives). 6.05 A beeping telephone interface must be available for providing channel adjustable beeps. Lanier: Acceptable (meets operational objectives). Goseroo: Acceptable (meets operational objectives). i Dictaphone: Acceptable (meets operational objectives). i 6.06 A desktop rerecord unit must be available. Larder: Acceptable (meets operational objectives). Gosereo: Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational objectives). 6.07 1.4/1 KW UPS with battery backup, capable of fully sustaining entire system no less than 10 minutes. Lanier: Acceptable (meets operational objectives). . Gosereo: Acceptable (meets operational objedwes). i Dicaphone: Acceptable (meets operational objectives). 6.08 A Service Response Network must be available to automatically place a telephone to a vendor supplied diagnostic center in the event of a failure or alert. This specification has been waived by the Police Department 6.09 A remote alarm must be available. Lanier: Acceptable (meets operational objet&m). Gosereo: Acceptable (meets operational objectives). City of San Bernardino Digital Logging Recorderid Evaluation Report Bid Specifications Comparison March 13, 1995 Page 19 Didaphone: Acceptable (meets operational objectives). 6.10 Must be capable of supporting extended time clock synchronization. Lanier: Acceptable (meets operational objectives). i Goserco: Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational objectives). 6.11 A CRT Touch Screen must be available for controlling the Digital Recording Modules. This speafication has been waived by the Police Department 6.12 100 cartridges must be provided. Lanier: Acceptable pta (meets operational objectives). Goserco: Acceptable (meets operational objectives). Dictaphone: Acceptable (meets operational objectives). 6.13 6 cleaning cartridges must be provided. Lanier: Acceptable (meets operational objectives). Goserca Acceptable (meets operational objet Ww). i Dictaphone: Acceptable (meets operational objectives). City of San Bernardino Digital Logging Recorder Bid Evaluation Report System Pricing Comparison with Options March 13, 1995 Item Lanier Goserco Dictaphone Basic 64-Channel Logging Recorder 78,350.00 78,452.85 92,347.14 System Stand-alone Reproducer Included Included 9,859.25 Three Bay Cabinet Included Included 7,673.25 320 Hour Instant Playback Module Included See Report Included Headphones Included Included 36.00 Telephone Beeptone Interface Included Included Included Desktop Rerecord Unit Included Included 555.00 1.4/1 KW UPS w/Battery Backup Included Included 2,574.25 Service Response Network Unavailable Unavailable Removed Remote Alarm Included Included 384.25 External Clock Synchronization Support Included Included 984.25 Touchscreen CRT for Digital Logging Unavailable Unavailable Included Modules 100 DAT Cartridges Included Included 4,125.00 6 Cleaning Cartridges Included Included 135.00 Subtotal 78,350.12 78,452.85 118,673.39 Sales Tax (7.75%) 6,072.12 5,968.85 9,197.19 Subtotal 84,422.12 84,416.70 127,870.58 Trade-In Allowance (See Report) -1,200.00 -500.00 -8,000.00 TotaIT 83,222.12 83,916.70 1 119,870.58 City of San Bernardino San Bernardino Police Department Interoffice Memorandum To: Asst . Chief Wayne Harp From: Lieutenant Hilder Subject: Inspection Log - SHIFTS 1 & 2 Date: April 5, 1995 READINESS: SHIFT 1 SHIFT 2 1 Sergeant 2 Sergeants 15 Patrol beats 7 Patrol beats 2 Desk CSR' s 2 Desk CSR' s 1 Field CSR 1 Field CSR 5 Motorcycle Officers 2 Traffic CSR' s 8 POP Officers LOG: 0955 hours Police Station. An applicant for city employment had two warrants for $21, 000 . 00 bail and was transported to jail . 95-17470 . 1038 hours 2606 Foothill, Terrace Motel, Suicide. A note was left by the victim. 95-17499 . 1127 hours Pine and Kendall, attempt suicide. The officers were checking on a subject regarding a call from his girlfriend and he shot himself in the head as they _ approached. He is not expected to live. 95-17488 . 1600 hours Carousel Mall, PC 215 . The car stolen had two guns in the trunk. 95-17538 . SUMMARY: The shift was busy with call stacking about ten. Two admin. sergeants attended shift one briefing and were ; available for calls during the day due to the shortage of field supervisors. THE SBPD IS COMMITTED TO PROVIDING: PROGRESSIVE QUALITY POLICE SERVICE; A SAFE ENVIRONMENT TO IMPROVE THE QUALITY OF LIFE; A REDUCTION IN CRIME THROUGH PROBLEM RECOGNITION AND PROBLEM SOLVING City of San Bernardino San Bernardino Police Department Interoffice Memorandum To: Asst. Chief Wayne Harp From: Lt . Dennis W. Krausu' u` Subject: Inspection Log for Shifts 3 & 4 Date: 4-5-95 WEDNESDAY ------------------------------------------------------------------- READINESS: SHIFT 3 SHIFT 4 1 Lt . 2 Sgts. 2 Sgts. 12 Beats-3Trainees 15 Beats (10T) LOG: I 1650 hrs ARMED ROBBERY, 258 E Highland SB POOL SUPPLY. Report #95-17546 . 1718 hrs ARMED ROBBERY, 1458 E. Highland SIERRA BAKERY PARTY. 2 BMAs armed with handgun GOA. Report #95-17545 . 1816 hrs RAPE, Hardt st SB. Sgt . Henson on scene. 17 year old victim raped by acquaintance. Suspect GOA. Report #95-17595. Suspect was later contacted by his request; no arrest was made, case will be long filed. Summary: Busy evening with approx 20 calls holding when graveyard took to the field. Within approx two hours, we were down to less than 3 or 4 calls holding. LOG: MODERATE call stacking all evening. THE SBPD IS COMMITTED TO PROVIDING: PROGRESSIVE QUALITY POLICE SERVICE; A SAFE ENVIRONMENT TO IMPROVE THE QUALITY OF LIFE; A REDUCTION IN CRIME THROUGH PROBLEM RECOGNITION AND PROBLEM SOLVING City of San Bernardino San Bernardino Police Department Interoffice Memorandum To: ALL DISPATCH PERSONNEL From: DODIE ALSOP Subject: POLICE RESPONSES TO MOBILE HOME PARKS Date: April 5, 1995 Copies: As you are aware, mobile home parks are usually private property and that means we do not enforce many California Vehicle Code violations . However, we do have an obligation to respond to all criminal activity in the same manner as with any property in the city. We also have an obligation to respond to those CVC violations required by statute, such as injury accidents, 20002 reports, or 23152 drivers . We have an additional obligation to respond to any type of call, CVC or otherwise, that has a potential to cause harm. As per the "Officer Upon Demand" memo attached, dated 10/12/94, if a citizen feels it is important enough to insist, dispatch will send a unit . THE SBPD IS COMMITTED TO PROVIDING: PROGRESSIVE QUALITY POLICE SERVICE; A SAFE ENVIRONMENT TO IMPROVE THE QUALITY OF LIFE; A REDUCTION IN CRIME THROUGH PROBLEM RECOGNITION AND PROBLEM SOLVING City of San Bernardino San Bernardino Police Department Interoffice Memorandum To: Bob Curtis, Captain - Commander, Services Division From: Michael Eckley, Dispatch Supervisor Subject: Progress Report, 800 MHz System Installation Date: April 5, 1995 Copies: odie Alsop, Chief Dispatcher ./Michael Bemis, Dispatch Supervisor Larry Martin, MIS Analyst Attached is a report submitted by Mr. Ken Crabtree, our contracted 800 MHz project manager. The report provides a description of the "City System. " The report indicates that the system is "fully operational and substantially complete. " While this statement is correct, it does not mean that the system is ready for public safety use. Mr. Crabtree has been contracted to provide computerized coverage tests for the new system. This testing has not yet been done . The report also indicates that "City personnel have done some preliminary coverage testing. " The Fire Department has done some tests, however, Dispatch Supervisor Michael Bemis and I have done so little testing that it is fair to say that we have not really tested the system. Ms . Ingels has told me that she wishes to check with Mr. Wilson before releasing Mr. Bemis and I to revisit the locations we tested last summer. She has not yet given me clearance to proceed with any substantial testing. I would recommend that the Police Department wait until Mr. Crabtree' s formal test is submitted, and until we have had an opportunity to experiment with the system before we elect to move operations to the "City System" on a full time basis . If Mr. Crabtree has his test report submitted before April 15, 1995, and we are allowed to test the system after that, the Police Department could be on the "City System" full time before the end of April 1995 . THE SBPD IS COMMITTED TO PROVIDING: PROGRESSIVE QUALITY POLICE SERVICE; A SAFE ENVIRONMENT TO IMPROVE THE QUALITY OF LIFE; A REDUCTION IN CRIME THROUGH PROBLEM RECOGNITION AND PROBLEM SOLVING t "fir 3^'�lti --�x�cy.: 4G= �3" ..,,�,p" _ ,,��,yxy-,_"�`� h �` ,is���`"•�� . �`�- 4. 0.K't�-r�tr +tea irF '.'ry� "� •��.� --.1'*�^,Z''j � t A '{ tyy�k`2.^e.Y. �.� C�UNICRIIONS A. }� f t { March 31. 1995 Y Mr.Red Wb ,Asetstcnt mf Manager° , on x t s C#Y of San Bemardho _ • , _� y w Y Tyt Sc lny K Yn 3w North 1EY Street Sm Bemadino,CA_92418 J . *14 :- Phwe fll=The pwchm oW M dainon-ot#ae±f�ly i aw MF$two sate _ *TU* xt,ten chonr*L franked vok* � radb gpftM ands�,ppcxt a�std. s . spear Red. ^�� �� - ���z _� - � �" • _ ,f_ f if pt1aSA the Ctty'S tmpiementafion Gaff l�".#kW1f STOIC@ QO[4 1�A WWOWIF ff 5 � Jt. V•11,17�rs7�A - M Y`= � s MIO� d on�h9 j y�-���c�g1�M�pl�ssid hdCate .>r T`t '�4. ;fir Y �'T.�h,`�` y�!Ci� F �.,r '�• �A .{" that he Wolff to Plana KID- `the next few Weeks, �� � . '1Ne r>�ct Visit be z l4sset' W#0 C1ly Several clays prkx tom axis }�n�98Ar: e'SeisC#>rs �' bb for each vendora ih j 1Iy*pfd Ca�My� r has now rei "`'�. � �- � �-��� I T �'+�`—� � '°�����{�- �- -���• dm ' nM` '_n1c �e eq�i�fpmerrt Is stored at •-"11'�sq��h �Y`'R' lmerrt_. .> ,max egUPTWI Mr,Svidef wr be F 0 urchoee Ord andbb to the Ctly,.akxv With the Cots$yesblfbrlwvkx Tar Du ft the Site Watk,each Of the raft _ - ,fll'f�Cr�04AlAH�A,fC�1C4 iK�l'J�[T1Anf alteS.1Ala�t�pected a..�' for . aY• F�toO�It� ni .feiBGiiiCal distributlori. �o ,.. and protndirp.. �s At- 1861AAONTCXXVA' Y DF ME.0 VM CA 92M �. ♦ - _ _ C-,'-kite f • - •• • _ • - - • • •♦ • i •• • _ _ •t • _ • _ •' • • • •• '• • _ • • - el tot •• • • _ • • e • •'' -_ • • • •• r _ • •�. �• • r• • 7Ao • • .• • • _ - • • «_ •• • _ • • �i Lei_ •I• • • w • •♦ • _ • _ _ • • ••. a i• • • n•t • I - • r • •• • fit •11 ` _ = r - •• • t • r• • • : • • • r _ pro = • • • • •• e - r a •!e• e s s' - ••• •• • - •' • •• • • •' _ • •"M r _ i�'a 'a w a Kj 1.71 •t a• •• • JEW 1 • • • _ • • • • • •• • • • • - • • _ • • �I •• w • • • • _ • • • • • • 1 1271.711777 •• • _ • • t e • • _ /G • • • _ • • sA- wl _ • • r •• • • • - ••' = of - • •. _ _ • • •' •:• • •r� • - • #z yYI�'lNW9 lt�l.���f&OafQO t�.��l� 11�.1r10f�11 f , £ rs tte sch6ol f�r1O fik ` is beerier _ ' } _ neow and° s44es, ;tiCyV�F been dreaaed and SOCLX d to fhe equipment tacks and Ca61e' rrodlp a y II and r • Mile MOtnOft fT11aOWaN�IWL�y 118 Z.�Gj�L 1Y1lCfCINC,1V�1t5[T{�S lnStQped and = . y ,. dbtb chamW barb hwe bem eVanded ft _�1t K6omecff n between the ¢ -Ctly Dbpatch,the 5-ct>on'ret system,arxi the•twO airrx�iccmttrtnked sites. The Only Oddt n to It19 Uttle.N10tx1tottl sites w�9[e tt16 Char V16�:baf11C19¢�O[1siOn Cnd tt16 23 GHz mkxowave.'Al aequipmer�t tws beenfiea ly kmtaledar.d optimized. ''d ffla ion cabim cnd trorwnWon tines hope beeri_dsomw a nd secured to the equipment rocks cnd irxys. 3his rr�do sits InstatCrtkcnpta and w s - _ tiny expanded and reProwcosin ed. The Ctly's` 8 G t rooweive c tKwvv i b rft have been eWxxW to support both the, °and fhe S chamel•- fo sy"rns._Two addttlo ldMpeaftM here.bW hsialed66"'aY.Hd roof to pmW*bcal shoppinp maM and hosptt+d sti 's��4rt. Imm ham been 1101 • } controder�and SpectrO=Tbc votYip CAASIPpirito i ►1LN6 b1361t1stClYed and aOSS . comec%d to okmwaft iv ansport bac Wore 3his 6w!eroonneci:the City's w= *rA* d bac&tk n6,,m vml a6 COn[1AZi'"'t9 f. '�G1 a t�9A1d8 Opef%OtOR t0 P VW COO*bacttbor**rsysterr�bad �Irirxtocist odJ►�strnerita F b bane beerlcor�plet+ t. � oft, • MOaCJ1D-- S 1D� o e ciMofl t aVe been .. /and U1e�+10�aAQ eNtc iA8>t��-i�tltattiY�Vt�e.<1tt9 trllOnl - Y... prOgrarrYnhQ..anct 0�.��ti6 tA � thlda R,��H9fAOf�dM R/COlJnty Contract;.dltho i l: �t>pp sd maeaysten�, we ha"drrw* %Mly .wltbeworldnQwlth motwolo p s v. y ro�rarn aver the react W-W days. r cT w tyt s V 'at c9 � r .a1.a-ar�_�.- The ►persartnei taow ' wo iw a pmftli m c"aQe**V. In marry areas,theS@rfomnpnoec the CgyB�ratem appears to bs:auperbr to the Cotatiy's due to lock Of �1t8rfer6flCe tkQtT! Chtr>latirs :' J . iDurinp the ksst-City OWN*status meeting,the pONOearid Arse repr+eserilptMe�trted#hotthey we[e pleased with the Y System PerfORYIOnCe.CnC1 that ttley fAl -tQVfX QjW CIS Poe"to Cornpkft the vehicle k►s ok t m and ftmOmto 800 MFG.A mane mnptet .compUtertred documentation Of system-cOMArOGe it Wh*duled in WW_Week R e DeEr&vA be iriokxded In the c&bW doa=ent0lkxf itiat Is bekV piepaW for detveryto the Ctiy. _ � 1 +ems ��_���� .La. :p�"�����i .xyn � f•:S-Y.`*'•���C � 1 -+ + ;.4 F - - .• - _ :: ':c. 'M- tr �'.art i�-��A,r.±t � 'S•.-+.w..-< S ✓*'- -� 's 7--r wr -,i� 4 Y'C � -,i�"' d„ . .rF?.. �-�.� c'�' ^-y.'S. "_ _ r V''s"•v,.,y. _5.+; "a`-�..." '��'..r���`° `�`�. _ �'��i. a� Sk " As a fool X10 lbl Cnd LA"ttmtLO"M of the CW-9 tO MW r r tuAy operational and s< tlagy I?lere cre a couple Nst Items that represent one to two percent Df fF1e enft system hteQratk�l The , outstandhp ltefrlS are mho",do"not Off+act*"n pedbffqno6,Wd txxt be r wed dtft the rA.,d t*o weekL Tt*C S poNae and fire rmlos cre ojwMy I think that the County of Son eem.mtft has done an-exemp i*j�In 0, _ hsto ft optkmm�p Clfy' 8AD A�Wzyploe system• ` t ,and the anew > r. As a tkld note...we have a final System status"*wtlrp scheduled for Apt mth•i hope M&you wA be Cble t0 attend. KenyonD.Projects 6e r _ _ •� �F T;� �','�'�� Mme"' Af' � :.1^ � b�"Sr j'S• a:(�• - wt- ORIA f .UV.'TxL�.,. z`7y�.,�i`fy' 'F L'T 'x}1:, q•y"._, •�..'L_';.7 < .- WI�Seklsf . � � 4,y' `3: ^sib"-'�'- M0.JY*kWh,Limew bf, Mr.L y Mmtlrt,Coiixrx�ic�ol�rxle � .�r a�San Bernaralno_ t Mr.MNce Eddy, rf Scs . hs, Na Mr Mace par o .t ± SQrt �maflr6 , y r11PVJ�7�7�\���cac '.'.- � '.X 4:. r• ..��,t'�_;•.�,� �� t.i.h �y� � ". Ofix L:�