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Home My WebLink About07- Administration CITY OF SAN BERN►.MINO - REQUEST FGA COUNCIL ACTION From: Janis Ingels Subject: Out-of-state trip for 800 Mhz administration training. Dept: Administration/M.I.S. Date: 3/29/95 Synopsis of Previous Council action: Council approved the building of a City-owned 800 Mhz radio communications system. ,MP' c7 " p ? recommended motion: Authorize out of state travel -- 800 Mhz administration training - April 24-28 , 1995 -- Schaumburg, Illinois -- Larry Martin, M.I.S. Signature ;ontact person: Janis Ingels Phone: 909 384-5010 ;upp ►rting data attached: Staff report Ward: =UNUING REQUIREMENTS: Amount: $1'992.00 Source: (Acct. No.) 679-251-5133 Acct. Description) Education and Training Finance: ouncil Notes: -171-17- 9S CITY OF SAN BERNA `DINO - REQUEST FC Z COUNCIL. ACTION STAFF RVORT M.I . S. staff member, Larry Martin, will be responsible for administration of the City's 800 Mhz radio communications system for the City. He will also be the administrative and technical interface with the County communications center. The Smartnet Motorola product which will be used by Larry to fulfill his responsibilities requires a one week training class. This class is only held in Schaumburg, Illinois, which is Motorola's headquarters. The classes will be held April 24 - 28 . Cost of the training, including expenses is estimated at $1, 992 . 00 and will be funded from the M.I . S. training account. ,7 n7fd 708 j76 8003 APR-03-1995 12: 19 FROM MOTOROLA/W-1E SCHAUMBURG TO 919093845012 P.01 Course information for Managing SMAR" i NET T'runked Systems Post�it°Fax Note &671M-loot To C ept. Motorola Vitiotul Service Training 1300 N. Plum Grove Ad. Schaumburg,IL $0173 t,'48f 576-2080 nevind: 10192 Copyright 1992 by ^lotorois-National Service Training HI K-4�5-1y�J 1 1J 1'KUI'I VIU I URULH/W 1 I_ Z)1-r1HUI'IDUKI.a I U 717YJ7.�O` �r�lc •Uc Co ,rse Description Course Title: Managing SMAR i JET Trunked Systems Course Length: 4Ys Days Recommended Prerequisites: A basic understal if ling of two-way radio systems and procedures. Some familiarity with basic Motorola trunking products Is desireable. A short review is lrn,'uded with the class, through viewing the "introduction to I oinking for Users and Managers" video tape MAV- PACK 3, VID-65d' �o obtain the necessary background. The video will be available by itt r If. Technically-oriented students may also wish to attend NST's "Tn r►ked Central Controller" maintenance class. Course Description: This course will introduce the students to the management principles required to proper N manage and configure Motorola trunked systems. This is *not* a st rvice/maintenance class! This class is intended for communications s ystem management and supervisory personnel, and covers most versions of Motorola SmartNet trunked systems, plus the CIT interconnect options. MRX interconnect is *not* covered in this class. Course Objective: Upon completion cif this course, students will be familiar with the principles involvec' In the management and daily operations of a Motorola Trunked :system. Students will demonstrate the ability to gather and-anaiyzi information detailing usage of the trunked system and demonstrate proficiency in adjusting the parameters that control the operation and behtivior of the trunked system. Class Size: To allow adequate,hands vi i training and sufficient Instructor interaction this course must be limited to 3 students maximum and 6 minimum based on equipment availability. Nov, that this training outline was specifically designed for training classas held in t to Motorola - National Service 'training resident class facilities. It is not currently planned to offer this class in the field, due to the large quantity of equipmer i required. pAQE' Z APR-03-1995 12:20 FROM MOTOROLA/WTE SCHAUMBURG TO '�IyV17JD'-FJYJlt r•�J Course Outline 1 Introduction A. Welcome (instructor In rvduct!on) 8. Statement of subject a rid coui se overview C. Sign-in roster D. Personallntroduction 2 Review of Radio Principles (This suction to be delivered partially via video when available) A. Conventional Review i. Radio to Radio - Single Frequency 3 2. Conventional Rei)eeter Operation 3, Conventional Talk Around 4, Problems with conventional operation B. Trunking Overview 1. What is Trunking? 2. Announcement Groups (Multi-group). Meets, and Talk Groups 3, individuals 3 Review of Trunking Operations (This section to be delivered partially via video when available) A. How does Trunking work? 1. Voice Channels 2. Central Controller 3. Control Channel page, 3 APR-03-1995 12:20 FROM MOTOROLA/WTE SCHAUMBURU IL) 7171J7�CSiJrJ1� r.r4 4. radios a. Persona'it es b. Modes S. Control Channel Communication - "Mow do I start a voice conversation?" a. Push to talk b. ISW C* SAC Lookup d. OSW e. Connect Tone f. Hang Time! S. Trunking modes a. Message 3 b. Transmission 7. Cell handling/queuing a. Busy systf m b. Recent usor C. Priority levels (8) d, Emergency priority (1) Top of Queue (2) Ruthless pre-emption (3) Extr nded Repeater Hang-Time (4) Resorve Repeaters B. Call Types a. Group b. Fleet-wide, Announcement (Multi-group) a. System-wide d. Individual e. Interconnect Page 4 HI"K-lJJ-177J '1G;ew r'KUI`1 NU I UKULH/W 1 t DU J11ibUKU I U yly✓J7Jtf4JU1� F'.Ids f. Data Only (1) Call Alert (2) Reprogram request (3) Status/Message B. Features and Benefits of Trunking 1. "Privacy" 2. More efficient use of resources 3. Greater "throughput" than conventional system 4. Less "Walking On" others conversations 5. Automatic Backup Channels C. Smartnet Features 1. More then 5 channels ~ 2. Emergency call 3. PC 11 & Call Alert 4. Dynamic Regrouping a. Selector Disable b. Dynamic Failsoft S. Selective Inhibit D. Smartnet U Features 1. Type 11 » -6" ID- 2. Type 11 Allocations 3. Enhancements to existing features 4 Trunked System Management Requirements A. What requires management? Why is managing a trunked system different from managing a conventional system? 1. Trunking System equipment tfixed, the infrastructure) a. Minimunm Requirements (1) Trunking Central Controller • Page 5 FkUH NU 1 UKULHiw 1 t bL 1HU1'1bUKU uo (Z) Repeaters b. Optional Extras _{1) redundant controllers {2) redundant sites (3) multiple sites (a) remote receivers (b) AMSS (c) Simulcast (4) Securenet/DVP 2. Trunking System resources _ S. voice channels b. interconnect channels 3. Trunking System radios a. Do require control b. Differentiate between "radios" and "users" 4. Trunking System users a. "Getting the real job done b. SOPS B. What is Trunking System management? 1. Categories of Management Control - many of these types of control issues will apply to each of the different resources and/or activities going on in the true" System. a. configuration management b. security management c. _ performance management d. accounting management e. fault management f. hardware management 2. Management control categories as applied to: - Page 6 APR-03-1995 12:21 FROM MOTOROLA/WTE SCHAUMBURG TO 9191�9�ti45bl� r.v�r 0 a. Trunking System equipment tfixec b. Trunking System resources C. Trunking System radios d. Trunking System users 5 Trunking Terminal Products Brief Overview A. SystemWatch 11 B. SIP C. SCMS D. SIMS it E. SSMT/IADVSMT F. FCM/LAS 6 Controlling Daily Operations A. Managing Radio System Users 1. Why Define Normal Operating Procedures? 2. Some Typical "Normal" Operating Procedures 3. User Control a. Call Alert b. Dynamic Regrouping G. Storm Plans d. Reprogram Request 4. User Resource Allocation a. SAC control.parameters. b. CiT control parameters - Page 7 HF K-l7J-1 Jib 1,';�1 t-NUM NU I UKULH/W I t bLHHUMBUNU TO 91yby384bU12 F.08 0 5. user Security Control s. Inhibit b. Regroup to "Dead" talkgroup B. Establishing Special SOPS (Standard Operating Procedures) 1. Emergency Mode 2. Dynamic Regrouping 3. Storm Plans 4. Inhibit . 5. Private (Individual) Call G. Call Alert 7. Telephone Interconnect S. Subscriber Access Control C. Information Gathering 1. What information is useful? 2. Via Manual Procedures 3. Via Trunking Termial Products - Discussion 4. Via SSMT/IADVSMT - i.e., from the TCC S. Via SysternWatch 11 S. Via SIP 7. Via SCMS 8. Vie SiMS 11 9. Via FCM/LAS 10. Via Other Means 7 Radio and Hardware Management A. Equipment Allocation and Distribution B. Physical Security Issues C. Logical "Access" Issues - Page 'l3 APR-03-1995 12:21 FROM MOTOROLA/WTE SGHHUMBL ;la l U 717r�7�oti�eric r.r�� la. Programming and configuration 8 "System Manager Terminal" Concepts A. Trunked Central Controller Philosophy 1. TCC as a Computer 2. Evolved over time and feature set changes 3. Overall "techno-dweeb" orientation 4. "Dispatch" vs, "Interconnect" a. TCC Functions 1. Equipment status and alarm reporting 2. Individual channel control 3. Adjustment of system timing parameters 4. Channel activity status reporting 5. Maintain "TCC System" Date and time 8. Entry of fleet to talkgroup affiliations 7. Entry of Subscriber Access Control information B. Adjustment of Shared Service algorithms 9. CIT Telephone Interconnect Control a. Interconnect activity status b. Individual interconnect circuit control C. Entry of airtime and TELCO billing parameters_ d. Airtime and TELCO charge reporting. e.. Toil call records captureWdisplayed. f. Entry of Interconnect Subscriber Access Control Inforrnation 9 "System Manager Terminal" Access - Page 9 APR-03-1995 12:22 FROM MOTOROLA/WTE S_ ]HUMBURG TO 919t�93ti4�b1� r.1b A. Dumb Terminal Access 8. Access via PC (CAS, T rminal Emulation Softi are) - C. Access via SSMT or IA ►VSMT D. Dial Up Access E. Login Control 1. Logging In dire m iy 2. Login Name wed Password Control 3. Logging Out from a direct connection 4. Logging in via 51%3MT/IADVSMT S. SSMT/IADVSh T Login Name and Password Control S. Lo99ing Out frorn SSMT/IADVSMT F. TCC Command Synt ix & Communication 1. Prompts 2. Command Ent,y Syntax 3. Command Cor-e;:tions 10 "System Manager Terminal' ( -)r mends and Labs A. Command Categories; 1. General Systei n Zontrol 2. Subscriber Acs:es;s Control 3. CiT Interconni ct Control 8. Commands - General 5 vstem Control ' C. Commands • Subsohe r Access Control D. Commands - CIT interconnect Control 11 Trunked System Design Concepts Overview A. Type I Concepts Page 10 .