HomeMy WebLinkAbout29- Parks, Recreation & Community Services GI Y OF SAN BERNARDINO - REQUEST FOR COUNCIL A
71 CTION
Subject: ADOPTION OF RESOLUTION
From: ANNIE F. RAMOS, DIRECTOR AUTHORIZING EXECUTION OF
AMENDMENT NO. 6 TO THE
Dept: PARKS, RECREATION & COMMUNITY AGREEMENT FOR OPERATION OF A
SERVICES DROP-IN CENTER BY CASA
Date: MAY 14 1996
D RIGINW RAMONA, INC. FOR FY 1996-97.
Synopsis of Previous Council Action:
August 21, 1995 - Mayor and Common Council adopted Resolution No. 95-296 authorizing execution of
Amendment No. 5 to the Agreement with Casa Ramona, Inc. relative to operation of a
Drop-In Center for FY 1995-96.
MAY 15196 Am, 10051
Recommended Motion:
Adopt Resolution.
Signature
Contact person: Tom Boggs Phone: 5032
Supporting data attached: Staff Report, Reso & Agreement Ward: 1
FUNDING REQUIREMENTS: Amount: $50,783
Source: (Acct. No.) 001-381-5505
(Acct. Description)Parks, Recreaation & Community Services Dept.
Profes/Contractural Servs.
Finance: �� --
Council Notes:
�e5 7 Agenda Item No.
�1171iq%
CIT*e OF SAN BERNARDINO - REQUEST FOR COUNCIL ACTION
STAFF REPORT
ADOPTION OF RESOLUTION AND AGREEMENT
FOR OPERATION OF A DROP-IN CENTER
BY CASA RAMONA, INC. FOR FY 1996-97 .
This Department has contracted with Casa Ramona, Inc . for
operation of Ramona Drop-In Center located at 1524 West 7th
Street since September 1, 1983 . The Center offers information
and referral services on a variety of citizen needs as well as
assistance in completing forms and making applications for
various services and social programs . The Center is also a
site for the City sponsored Summer Lunch Program which
provides free lunches to children. Other services are
provided to the poor, elderly, homeless, unemployed, non-
English speaking, new arrivals, and crime victims . City
residents are aided directly and non-city residents are
referred to appropriate sources .
The Ramona Drop-In Center contract cost has remained the same
since 1990-91 with no increase in compensation. Based on
previous experience and the service record at the Center, it
is recommended that the Ramona Drop-In Center contract be
approved for 1996-97 at the current and requested $50, 783
level .
TB :u
5/14/96
75-0264
1 AMENDMENT NO. 6
2 AGREEMENT
(Drop-In Center)
3
This Amendment to Agreement is entered into this day
4 of 1996 , by and between the CITY OF SAN
BERNARDINO and CASA RAMONA, INC. , relating to the operation of a
5 Drop-In Center at 1524 West 7th Street, San Bernardino,
California.
6
1 . That certain Agreement between the parties dated
7 September 1, 1990 is hereby amended as follows :
8 A. Paragraph 2 (c) relating to the term of the
Agreement is amended to extend the term of this
9 contract for an additional one year period as
follows :
10 . . . "commencing July 1, 1996 and expiring June
11 30 , 1997" . . .
12 2 . All other terms and conditions of the Agreement
described shall remain in full force and effect .
13
IN WITNESS WHEREOF, the parties have executed this instrument
14 upon the date first herein above appearing.
15 ATTEST. CITY OF SAN BERNARDINO
I
16
By By
17 City Clerk Director, Parks, Recreation
and Community Services
18 Department
19
CASA RAMONA, INC.
20
21 By
22 Title
Approved as to form
23 and legal content :
24 JAMES F. PENMAN
City Attorney
25
r
26 By
27 TB :
5/ /96
28
Casa Ramona. Inc.
1524 West 7th Street
San Bernardino, Calif. 92411
909-889-0011
April 24, 1996
Mr. Tom Boggs
Park and Recreation Dept.
City of San Bernardino
�. y 547 North Sierra Way
San Bernardino, Calif. 92401
Dear Mr. Boggs:
Enclosed you will find our proposal for the Drop In Center for fiscal
year 1996-97
Should you have any questions regarding this matter, please feel
free to call me. We appreciate very much the continued support
from the city in providing these services to the community.
Uerg Sincerely,
Esther R. Estrada,
Executive Director
Casa Ramona, Inc. `
cc: DIC FILES
(1)
The Casa Ramona Drop-In Center provides San Bernardino residents
with a wide range of services. Outlined below are the specific
services and programs which the center proposes to provide
during Fiscal Year 1996-97. More detailed information is
provided on accompanying pages. An approximate schedule for
the delivery of these services, the implementation of
programming and more information on client population is also
included.
We provide services to those in need, the poor, elderly,
homeless, unemployed, children, families, non-en.glish speaking,
new arrivals and crime victims. No one is turned away, though
city residents are aided directly, others sometimes are referred
elswhere for assistance. Most center clients reside in the
Spanish speaking neighborhood's of the city's West and South
Central areas, however, we see many persons at the Drop-In
Center from other areas throughout the City of San Bernnardino.
i
'I
(2)
O MBUDSMAN SER V ICES/CLI ENT ADVOCACY
Originally, the Casa Ramona Drop-In Center was envisioned as a "Satellite" City Hall:
Offering citizens a wide range of city services "close to home", today the center has
evolved from a generalized "Mini City Hall" into more of an office of first-and often
last resort for a large number of city residents. Primarily, we now serve those who
lack the confidence, social, or language skills or stamina to confront public agencies
or municipal departments on their own.
The Drop-In Center is thus the only entry by which many thousands of city residents
can confidently seek information or help with problem solving on issues of city service
public health, employment, education, housing and the like. Conversely, most city
offices and a great many public agencies serving San Bernardino Citizens, refer person=
calling or visiting them to our Drop-In Center. We are asked to do case review and
"work-ups", translations, aid with forms, counseling, family needs, assessments and
a variety of referrals.
Many times our client are undergoing periods of physical and emotional stress. City
departments and public agencies often employ our staff and facilities as Safety Valves
to avoid confrontation, to "cool down" volatile individuals or situations. The Drop-Ir.
Center thus function's as a primary "entry point" for many city residents seeking
information and guidance for people who are not informed, isolated, fearful, or skeptic
.. about going directly to local government down town offices for. We see many persons
each week both Spanish and others speaking unable to read or write in any language,
`- yet are understandably very sensitive about "expressing" their disability to other.
Finally, the Drop-In Center staff act in the role of ombudsman. We do not make policy
decisions, we only report and make recommendations to our supervisors. However, very
often we are able to assist citizens by cutting through the bureaucratize red-tape witt:
a simple telephone call or letter. Some times just calm, detailed explanations of the
requirements of a specific program past on artificial barrier to the correct informatic
instructions or specific services.
At the Drop-In Center, we have learned to tailor our words and actions to the varied
requirements of people in crisis. As professionals, we are also here to explain these
needs to our City Hall personnel and the other personneld of other public and private
agencies in San Bernardino. We are a central component in what may be viewed as a
"mutual aid pact" for individuals and families in need.
Our ultimate goal in serving persons and families is to foster self -confidece and
the highest possible degree of independence, pride and good health in our clientele.
Interestingly, of our best volunteers who spend up to 20 or 30 hours monthly helping
us to help other-were themselves once at the Drop-In Center seeking assistance. This
self help recycling within the community is one of our most notable San Bernardino
City "Success Stories".
(3)
x
Casa Ramona Drop-In Center provides the following services to San Bernardino residents:
1 . Assistance with forms and documents, including:
-Public Assistance (Welfare) forms
-Social Security and Pension Forms.
-Housing applications.
-Scholarship applications.
-School documents (for children, parents) .
-Permits and licenses (for indigents) .
-Veteran's benefits eligibility
2. Employment:
-Referrals (referred people to different agencies where there is openings) .
-Counseling (referred people to different counseling offices) .
-Applications (we provide people with applications for different jobs in were we
have them) .
-Special Youth employment programming.
3. Legal Service:
-Referrals to legal aid.
-Preparation of materials.
-Consumer protection counseling and referral.
-Crime victim counseling referrals.
4. Special (Holiday) Programs:
-Food Baskets for the needy families (In coordination with The Sun Telegram) .
-Christmas Dinner (In coordination with the Gents a dinner is held at our
facility, the dinner is for needy families) .
-Fiestas (5 de Mayo and 16 de Septiembre) Our staff puts a fireworks project
together for the Mexican Independence Celebration on September 16.
Public Information:
-Updating client community on services, hours, staff availability, policy
changes, etc.
-Distributing information at other locations: Welfare offices, employment
(4)
office, schools, clinics, retail centers, etc
6. Referrals:
-Inc'_uding but not limited to: Housing, Food Clothing Utility Assistance, etc.
7. Seminars:
-Seminars are on issues of interest to our community, one example is Crime
preventation and Fire Safety.
8 . Social Security:
-The First Friday of each month we have a representative from the Social Security
Office in our facility to inform client about the services that Social
Security offers.
9. Summer Youth Program:
-Every year we get 5 to 6 youths to help in the different programs we offer. This
program in thru the City of San Bernardino.
010, Summer Lunch Program:
-During the Summer we serve lunch for kids in the ccommity the age range is from
2 to 18 _years of age.
11 . Translations:
-We assist all those people that cane thru the Drop-In Center Center to translate
letter or documents.
12. Letter Preparation:
-We assist all those people that need a letter typed or help in preparing one.
13. Citizenship Classes:
-We offer citizenship classes for all those whom are interested in becoming a
U. S. Citiens.
14 . Supervise Work Sentence/Community Service Program:
-This service allows individuals to comply with their cammnity service al ternativ
work sentence.
III
I
(5)
Direct Services:
The Casa Ramona Drop-In Center now works in conjunction with the County Department of
Public Social Services. County Welfare refers a large number of their monolingual
Hispanics clients to us. We have an increasing number of center clients requesting
assistance with forms, documentation and explanation of the requirements they must meet.
A) . There are people in need of learning about the services of Casa Ramona Drop-In
Center.
B) . The needs of the local client population have grown while the availability of
services have decreased.
C) . The declining economy has created more social problems than ever.
AF A
(6)
Direct Service:
FILLING OUT FORMS
One of the most important functions of the Casa Ramona Drop-In Center is to provide
assistance to the Spanish speaking with:
A) . Expiaining and completing a variety of forms.
B) . Translation of documents, instructions, official correspondence, etc.
C) . Typing letters for our clients (in reference to the above) .
D) . Referrals to specific agencies or service providers
These services will continue to be provided on Mondays, Wednesday and Fridays from 1 :30
P.M. to 5:00 P.M.
(7)
EMPLOYMENT SERVICES
Throughout the year, we assist clients with finding jobs and applying for employment.
We network with other agencies and act as a clearinghouse and referral. We prescribe
certain telephone and personal interview techniques to our clientele, after assisting
with job applications if necessary. We often bring job seeker together with prospectly,
employers.
Special attention is provided to older or "returning" workers, the young and entry-leve.
of "first time" worker. All groups need particular guidance in job search activities.
HEALTH SERVICES
We continue working with the County of San Bernardino on the immunization clinic. The
immunization clinic adds to our once a year Health Fair in which hundreds of children
and adults are examine free of charge. The examinations include a variety of test for
many health problems.
(8)
Direct Services:
LEGAL SERVICES
Since 1984 the Drop-In Center has provided free legal services to monolingual Hispanics
that need help with legal problems. We identify the problem and if it is something our
staff can do, the problem is handle in house. If the problem requires more experienced
assistance we c nsult outside legal counsel or we refer the client to a proper agency.
The office hour are from 8:00 a.m. to 5:00 p.m. Monday thru Friday. Total number of
persons served with legal related problems by the Drop-In Center ranges form 600 to 1 ,0(
per year. This includes clients assisted over the phone, in person and the filling out
and translation of a variety of legal documents.
SOCIAL SECURITY OU'T'REACH
Each first Friday of the month, a field representative from the Social Security
Administration visits the center to advise our clients.
Center staff is responsible for pre-arranging client appointments. Those who cannot wai
for an appointment in the center are referred directly to the local Social Security Off
and may later be assisted with their forms, translations, etc. Monday Wednesday and
Friday we assist with Social Security forms. Total number of persons coming into our
office for social security services range from 20 to 30 per week.
(9)
'SUM[�m YOUTH PROGRAM"
Through the months of July and August, the Casa Ramona Drop-In Center works with the
City of San Bernardino to help the young people of our city (those between the ages of
14 to 18 years) find summer jobs. A11 young people who apply must fill out and
application and qualify under certain guidelines declaring that they are from low income
families and are residents of the City of San Bernardino.
All those who qualifv for this program are given the types of work where they can learn
while on the job. At Casa Ramona we often recruit helpers for our Senior Program, Chi lc
Development, Administrative Office, Custodial Work. Persons qualifying for this progra::
are given a total of 100 hours per month. Each young person is given the opportunity
to choose the type of work they wish to do. The Casa Ramona Drop-In Center is res '
for maintaining time sheets and providing the daily supervision ponsi_
person assigned to us. Y pervision of each summer youth
Many of these Summer Youth employees return to the center for help during the school
year in seeking part-time employment in the private sector.
''sulvz R LUNCH PROCa2AM'
Each Summer the Drop-in staff works with city representatives to coordinate the annual
"Children Summer Lunch Program" at Casa Ramona. This program offers a nutritional lunc^
to hundreds of needy children in the community
Through this program we provide lunches to children age 2 through 18 years. Lunches
are served at the Casa Ramona dining room Monday thru Friday between the hours of 11 :30
a.m. to 12:30 p.m. Our center is recognized by the Department of Agriculture as one
of the best coordinated lunch sites in the City of San Bernardino. The number of childre
who benefit from this program ranges from 1 ,900 to 2,000 per month.
(10)
CITIZENSHIP CLASSES
The most recent addition to our services is the Citizenship classes. These classes are
offered to all those individuals who meet all the requirements to become a U.S. Citizen.
These classes are offered Saturday from 9:00 a.m, to 3:00 p.m. This program started
February 12, 1994.
14ORK SENTENCE/COMMUNITY SERVICE PROGRAM
The San Bernardino County Probation Department will continue to provide work placements
at Casa Ramona in 1995-96. This allows individuals to comply with their com<mmity servi
alternative work sentence. The Drop-In Center Coordinator is responsible for the daily
record keeping for participants in this program. The Director assigns each person the
duties which they must complete in the time allowed for their work sentence.
Individuals work assignments may include helping in the kitchen, as Custodial or
Maintenance helpers. The working days and hours are from Monday thru Friday from 8:00
a.m. to 6:00 p.m. with one hour lunch break.
'snber of individuals participating each year range from 170 to 180.
(11)
COMMUNITY EDUCATION
Casa Ramona Drop-In Center coordinates and conducts public educational seminars. A
typical seminar would consist of a variety of speakers and presentations to inform the
community about different programs that are available throughout the city and county
of San Bernardino.
PUBLIC INFORMATION
During the Fiscal Year 1995-96, we will distribute informational flyers These will foc-
on issues and services provided by Social Services Agencies and Organizations in the
area. They will provide information on the activities of Casa Ramona Drop-In Center
and also information on other events organized by Casa Ramona.
We collect and distribute at the center a variety of printed materials for distribution
to our clients. We also attend workshops, community events, jobs fair, etc, and carry
forth our brochures and newsletters into the larger community.
0
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CASA RAMONA, INC. 1524 West th
San Bern 1524
CA A 92 92
Pp,MON4 Telephone 909/889-0(
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9h'gPOINp, GPv CA.SA RAMONA DROP-IN CENTER
F/Y 1996-97 3UDGET PROPOSAL
FUNDING SOURCE : CITY OF SAN BERNARDINO
SALARIES :
ADMINISTRATION SUPERVISOR 12 , 480
COORDINATOR 10 , 400
CLERK/TYPIST 8 , 000
ACCOUNTANT 6 , 620
PAYROLL TAXES 1 , 000
FRINGE BENEFITS 2 , 500
SUB TOTAL 41 , 000
OPERATING EXPENSES :
SECURITY 500
AUDIT/FISCAL 400
EQUIPMENT ;MAINTENANCE 500
TRAVEL 200
CONFERENCE AND SEMINAR 200
RENTAL/LEASE 6 ,366
TELEPHONE 967
OFFICE SUPPLIES 350
PRINTING 300
SUB-TOTAL 9 , 783
TOTAL OPERATING EXPENSES
TOTAL GRANT REQUEST 507783 . 00
-NASA RAMONA INC. 1524 West 7th Street
� San Bernardino, CA 9241
kL a A M on,4 Telephone 909/889-001
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9tiq GPv DROP-IN CENTER
go1No.
F/Y 1996-97 BUDGET PROPOSAL
FUNDING SOURCE : CITY OF SAN BERNARDINO
SALARIES AND FRINGE 413000
RENTAL/LEASE 6 , 366
PRINTING 300
OFFICE SUPPLIES 350
OFFICE EQUIPMENT 500
PROFESSIONAL FEE ' S 400
TRAVEL/CONFERENCE 400
TELEPHONE 967
SECURITY 500
TOTAL OPERATING EXP. 50 , 783