Loading...
HomeMy WebLinkAbout03- Presentation July 2011 Service Pin Awards NAME DEPARTMENT O . SERVICE YEAR Ryan Aschenbrenner Public Works Nadeem Majaj 5 Steven Hargrove Police Chief Kilmer 5 Vanessa Barajas City Clerks Rachel Clark 5 Telicia Lopez City Clerks Rachel Clark 5 Dirk Dippold Public Works Nadeem Maj aj 5 Danny Louie Public Works Nadeem Maj aj 10 �J Denell William Community Development Margo Wheeler 20 Adrienne Loa Public Works Nadeem Majaj 25 *** Not Present at the Council Meeting*** NAME DEPARTMENT DIRECTOR YEAR Lelia Hunt Police Chief Kilmer 15 i Robert Roset Fire Chief Conrad 15 J Entered in o Rec. at MCC/CDC Mtge 17111111 by: �� � Agenda Rem No: 3 by. - City Clerk! DC Secretary City of San Bernardino CE7--Ir Cn L� PORN1q EMERGING TECHNOLOGY FUNS Getting Connected for Economic Prosperity and Quality of Life A Resource Guide for Local and Regional Government Leaders to Promote Broadband Deployment and Adoption =ntved inic; i :t;,at MCC./CDC i ,'7 11 fl E ye Cle CDC S�refory of Sots emna( ino ONNECTED! Your Life Mode Eo ® seer Regional Consortia and Civic Leaders Join Forces to Close the Digital Divide Del ,° I Rural Regional Consortia Siskiyou ] Modoc Redwood Coast Connect — -»°---- Norkheastem California Connect ' Shasta Lassen Upstate California Connect Hum- ►Trinity, ,i,. boldt ♦ --�~-'"" - Gold Country Connect __j-- Tehama�,f PlumaS " Central Sierra Connect r' ' Mend o Bu e`• �; a. L Eastern Sierra Connect a 16W San Joaquin Valley Partnership der ,Polo I Dora Sonoma a to Mar ` � Tuo CALIPD EMERGING TECHNOT OGY San C tr lurn Francisco am , .�. .$ San _ Mateo - San t arced s6tamara Cruz � ader San - �8 nito= Fresno j�(' Tulare 1 Monterey • Kings' Grant Partners _-_ -S an ` Luis 0 Obispp--11, Urban Regional Roundtable Santa I San Bernardino and (,onsortia Barbara � � 4 1 1.. Sacramento Metro Ventura o . A ales 2„ North - East Bay Am j s 1 3. Tri-County Monterey Bay Orange) Riverside 4,. Los Angeles Metro San Diego -— 5. Inland Empire ♦ 6 Imperial 6. San Diego - Imperial Border AL EMERGING 'IECHNOLOGY FUN1� FOREWORD The California Emerging Technology Fund (CETF) recognizes that local and regional governments can have substantial impact on the deployment and adoption of broadband (high-speed Internet access and use) through many leadership roles. The purpose of Getting Connected for Economic Prosperity and Quality of Life: A Resource Guide for Local and Regional Government Leaders is to provide information and examples from local jurisdictions to assist local and regional government officials in the promulgation of policies that will facilitate the deployment and adoption of broadband if they determine that it is a priority for their local communities. This Resource Guide is intended to support voluntary leadership of local and regional government officials. It was prepared in partnership with the Center for a New Orange County. CETF is grateful to the California State Association of Counties, League of California Cities, Regional Council of Rural Counties, and the California Redevelopment Association for helping gather information and obtain input. It is recognized that closing the Digital Divide and achieving ubiquitous broadband in California require a comprehensive, multi-faceted strategy. And, while local and regional governments have direct control over certain functions that impact broadband and can have significant influence on other activities that affect the pace at which California achieves these goals, they cannot do it alone and must have the support of an overall action plan that is pursued by the state and federal governments. The release of the National Broadband Plan makes this Resource Guide very timely for local and regional government officials to optimize their leadership roles in closing the Digital Divide. CETF is implementing a comprehensive Strategic Action Plan in partnership with the State of California, California Public Utilities Commission (CPUC), and other major stakeholders that includes other programs to help close the Digital Divide that will augment leadership from local and regional policymakers, such as: raising public awareness about the benefits of broadband technology (Get Connected!); increasing Digital Literacy and getting computers and broadband connections into the hands and homes of all students in low- performing middle schools (School2Home); and assisting Rural and Urban Regional Consortia attract capital investment for broadband infrastructure in unnerved and underserved areas (Demand Aggregation Projects and the California Advanced Services Fund established by the CPUC and authorized by the Legislature). CETF also has worked with other partners to analyze and compare government-led wireless projects. Thus, this document does not address those matters. Please visit the CETF website (www.cetfund.org) for additional information. We appreciate your interest and look forward to working with you to "get connected for economic prosperity and quality of life" in your community and to close the Digital Divide in California. Sunne Wright McPeak President and CEO California Emerging Technology Fund October 2010 FOREWORD Welcome to the Resource Guide for Local and Regional Government Leaders. This report provides a roadmap for local communities to adopt policies to facilitate broadband deployment for high-speed Internet access. Enhancing broadband connectivity is essential for economic competitiveness and quality of life in the 21St Century. Closing the "Digital Divide"—making broadband available everywhere for businesses and CENTER residents and enabling digital technologies to become part of our FOR A NEW community's and region's infrastructure—is as important as efficient ORANGE transportation systems, reliable electric power, and clean tap water. COUNTY However, the United States has fallen behind international competitors in broadband deployment despite national calls to restore America's place as a technology leader. The California Emerging Technology Fund partnered with the Center for New Orange County to research the state of broadband deployment and adoption throughout California and to engage a spectrum of experts and stakeholders, including. This resulted in a report available online, from which this Resource Guide is derived. Stakeholders agreed that increased broadband deployment and adoption rates were an essential strategy for improving digital literacy that would help people access education tools and government services, improve their health care, and expand businesses. The Center for a New Orange County's goal is to promote state-of-the-art infrastructure throughout California. The research findings regarding broadband deployment and adoption reveal encouraging progress taking place at local and regional levels. A host of innovations are helping to connect communities with schools, health facilities with patients, and identifying a more thorough understanding of the current and future barriers to broadband infrastructure development. One stumbling block to implementation of such efforts is the lack of understanding about what local and regional governments can do to encourage and facilitate broadband deployment. This Resource Guide seeks to address the gap that exists between lofty visions and the current reality for local jurisdictions and regions across California. It presents examples and analyses of what is being done around the state and provides a sample policy that can be adapted and modified to meet the particular needs of any jurisdiction. The Center for a New Orange County is delighted to have partnered with the California Emerging Technology Fund (CETF) on this project and is grateful to an outstanding advisory group of experts and stakeholders. CETF is dedicated to closing the Digital Divide in California and is pursuing this mission with focus and diligence. The CETF Directors and staff are to be commended for their hard word. But, the goal will be achieved only if local and regional leaders also are strategically engaged. By understanding the broadband best practices and sample policies highlighted in this Resource Guide, policymakers and elected officials have the tools to consider how best to help their communities prosper in the digital age. Wallace Walrod President and CEO Center for a New Orange County October 2010 C,'9l�/FGRNIA EMER( ING TECHNOLOGY FUNp Getting Connected for Economic Prosperity and Quality of Life A Resource Guide for Local and Regional Government Leaders Broadband: Digital Pathway to Economic Prosperity Our ability to connect through high-speed Internet access—referred to generically as "broadband"—is improving our lives in many ways—helping us share information and images, research and apply for jobs, stay in touch with loved ones, and access entertainment and news. Broadband saves consumers time and money, increases productivity in the economy, and reduces impacts on the environment. Broadband is essential 21s'Century infrastructure in a digital world and global economy. It is vital to the economic prosperity of every community and the quality of life for all residents. And, it is a "green" strategy to shrink our carbon footprint. "Identify where you want to go,get the community buy-in, and drive all action to accomplish the goals. Establish policy that does not allow your jurisdiction to say `no'." Supervisor David Finigan, Del Norte County, Past Chairman, Regional Council of Rural Counties Persistent Digital Divide A significant Digital Divide persists in California manifested by substantial differences among population groups and regions in the use of broadband. For example, only 49% lower-income households (under $40,000 annually), 50% of Latino families, and 55% people with disabilities have a broadband connection at home compared to 70% of all adults statewide and 94% of all higher-income households ($80,000 or more annually). Many rural and remote communities have no access at all and there are great variations among regions, with 64% of the Central Valley residents having a home broadband connection versus 79% in the Bay Area. This gap among regions and socio-economic segments of the population is referred to as the Digital Divide. Progress Is Being Made Overall, the trends are encouraging as evidenced by the changes between 2008 and 2010 in the statewide survey conducted by the Public Policy Institute of California (PPIC) that is co-sponsored by the California Emerging Technology Fund and ZeroDivide. In addition, the California Public Utility Commission (CPUC) has approved broadband infrastructure applications to the California Advanced Services Fund (CASF) that have the potential to reach about half of the currently underserved households in California if federal economic stimulus funds are awarded. The graphs show both the progress to date and the projected timeline paths to success in closing the Digital Divide. The goal is to reach 98% of all residences with broadband and to achieve 80% adoption statewide by 2015 in order to remain globally competitive. Local and regional leadership is needed to achieve the goal. "We know that broadband is our future and we need to focus our limited resources to get the most benefit for our constituents." Supervisor Judy Morris, Trinity County Get Connected for Economic Prosperity and Quality of Life Resource Guide D­, Economic and Environmental Benefits Broadband has many economic and environment benefits for local jurisdictions and the state overall. Broadband enhances the economy by spurring job generation and improving business efficiencies which attracts capital investment. The use of broadband for telecommuting, teleconferencing, obtaining information, researching products, and avoiding the use of paper significantly reduces impacts to the environment. Economic Benefits of Broadband—Quick Facts ➢ Communities that gain access to broadband service experience an employment increase of 1-1.4 percentage points and increases in rental value of up to 6 percentage points. [U.S. Department of Commerce, 20061 ➢ For every $1 U.S. consumers spend online, information available on the Internet influences a further $3.45 spent in stores. Broadband leads to well-informed purchase decisions, travel reduction by pre-locating the product, and facilitating cost comparisons between venders. [eMarketer, 2008] ➢ From 1998 to 2002 communities with mass-market broadband service experienced greater growth in overall employment, an increase in the total number of businesses, and more IT-intensive businesses than communities without broadband service. [33rd Research Conference on Communication, Information and Internet Policy, 20061 ➢ Broadband contributed 198,000 jobs and $11.6 billion to the California economy 2002-2005. Over the next decade, it is estimated that broadband if aggressively deployed and adopted could generate 1.8 million jobs and contribute $132 million payroll above the baseline. [Sacramento Regional Research Institute, 2008] ➢ Live videoconferencing at 115 health facilities reduced the cost of follow-up care by 42% and reduced overall costs by 6%. [California HealthCare Foundation, 20081 Environmental Benefits of Broadband—Quick Facts ➢ Broadband deployment and adoption has the potential to reduce greenhouse gas emissions by more than 1.1 billion tons over the next 10 years. Of these reductions, 60%was a direct result of telecommuting efficiencies, 18%from electronic commerce simplifying business processes and distribution, 17%from teleconferencing replacing meetings, and 5%from electronic media replacing paper and/or plastic products. The potential greenhouse gas reduction is equivalent in emission savings to a decrease of 11% of U.S. oil imports. [The American Consumer Institute, 20071 ➢ Electronic commerce, as compared to conventional shopping, generates 36% less air pollutants, 23% less hazardous waste, and 9% less greenhouse gases. [Institute of Electrical and Electronics Engineers, 2001 International Symposium on Electronics and the Environment] ➢ Electronic grocery shopping with e-delivery generates 18%to 87% less greenhouse gases than conventional grocery shopping. [Institute of Electrical and Electronics Engineers, 2001 International Symposium on Electronics and the Environment] Get Connected for Economic Prosperity and Quality of Life Resource Guide Page 2 California Broadband Adoption 100% Goal: 90% Overall Adoption by 90% Goal: 80% Overall Adoption by 'con 80% 201 70% 700/6 All Groups Within 10% Points c �� of Overall Adoption a 60% 62% moo sop or C 590/0 doop d 55% 55% oe ago C 50% -51% 50% 0- 47% , —California Overall Goal CL 0 Q 40% 4 0 —People with Disabilities 36% 39% Low-income Households 33% 34% 30% —Latino Households — Actual 20% - - - Projected Year 07 08 09 10 11 12 13 14 15 16 17 18 19 20 100% 90% 80% M2008 M2010 —2015 Goal 70% 60% 50% 40% 30% 20% 10% 0% Low-Income Households Latino Households People with Disabilities Rural Households Get Connected for Economic Prosperity and Qualitv of Life Resnurca Giddy n___ 100% California Broadband Adoption Goal: 90% Overall Adoption by 90% 2020 Goal: 801% Overall Adoption by 80% ,�,. All Groups Within 10% Points 7 In 75%s i =7 ✓ �' of Overall Adoption a� 730/6 /o 70% o d b5% 67% 58% 58% 0 c 55% 50% o /o —Orange - San Diego 0 —California Overall Goal a 40% Inland Empire —Los Angeles centrai Vaiiey 30% — Actual - - - Projected 20% -—r —r Year 07 08 09 10 11 12 13 14 15 16 17 18 19 20 100% 90% M2008 =2010 —2015 Goal 80% 70% 60% 50% 40% 30% 20% 10% 0% Los Angeles Bay Area Central Valley Orange - San Diego Inland Empire Get Connected for Economic Prosperity and Quality of Life Resource Guide Page 4 Roles of Local and Regional Governments Local and regional government officials can have substantial impact on the deployment and adoption of broadband (high-speed Internet access and use) through their many leadership roles: (1) policy leaders; (2) planners; (3) regulators (particularly of land use); (4) consumers; and (5) service providers. These roles are embedded in the elected governing city councils and boards of supervisors, whether or not the jurisdictions appoint specific staff to function in these roles. "In our community, adopting policies and programs which provide access to the Internet and broadband technology is not only a priority, but a necessity to our current and future socio-economic survivability." Councilmember Deborah Robertson, City of Rialto, League of California Cities Committee Chair "This is the wave of the future. Broadband services are vital to the economic well-being of Lake County going forward. Highspeed internet access enables our citizens to create our local economy and grow our community well-being by connecting us with each other. It also provides our lifeline to critical markets, information and services outside our area." Supervisor Denise Rushing,Lake County As policy leaders, local and regional governments drive the promulgation of policies and ordinances, responding to and protecting the public interest as expressed by constituents. They also implement the laws adopted by state and national governments, thus, defining the mindset regarding whether or not a local jurisdiction welcomes and facilitates investment in broadband. As planners, they prepare land use and other related plans that guide the development in their communities, thus determining "how smart" growth will be and defining the quality of life for the future. As regulators, they study and approve land uses and are in a pivotal position to require "smart" infrastructure and facilities as they approve land use projects. As consumers, local and regional governments purchase technology which, in turn, drives demand for broadband technology and services. And, as service providers, they direct whether or not broadband is integrated into government functions and used to provide information and access to public services online, thus encouraging broadband adoption. Local and regional governments in each of these roles have significant impacts on the deployment and adoption of broadband technology; each role presents an opportunity to encourage or inhibit consumer behavior regarding broadband and private-sector investment in the technology. The actions in each role determine whether or not their local community, region and California as a whole will be a global leader. "The Internet is a way of life. In order to get a job, information about education, or important information from government,you need to be online with high speed Internet." Councilmember Jose Huizar, City of Los Angeles "It is important to include broadband as a policy priority in discussing other issues with state and federal elected representatives. It is strategic to integrate broadband deployment into all infrastructure projects." Supervisor Jim Cook,Siskiyou County "Prior to Mono County integrating broadband into our General Plan and tract map requirements, there were concerns expressed that the private sector might resist our efforts. As it turns out, our developers embraced it and used high-speed Internet access as a valuable marketing tool." Supervisor Duane "Hap"Hazard, Mono County Get Connected for Economic Prosperity and Quality of Life Resource Guide Page 5 Prospective Roles of local Government Related to Broadband Deployment and Adoption ❖ Policy Leader: Promulgate policies that determine the jurisdiction's attention and attitude about broadband technology and defines the approach to facilitating or discouraging capital investment in deployment and adoption by residents. Declare broadband as essential 21St century infrastructure to enhance economic global competitiveness, improve productivity, decrease impacts on the environment, increase opportunities for residents, and augment quality of life. Commit to helping close the Digital Divide and promote Digital Inclusion. Set an example for other agencies and employers, such as developing a program for telecommuting employees or recycling computers for non-profits or low-income families. ➢ Designate a responsible person or agency for implementing the jurisdiction's policies, plans and ordinances related to broadband deployment and adoption. Appoint as appropriate residents to advise the elected officials and policymakers. ❖ Planner: Prepare land use and other related plans (such as for economic development) that guide the development in their jurisdiction, thus determining "how smart" growth will be and defining quality of life for residents. ➢ Incorporate the need and preference for broadband into general plans as a separate element and/or into all the relevant elements, such as economic development, circulation (transportation and mobility), housing and environment. ➢ Promote broadband as part of "smart" (anti-dumb) growth and facilities and develop specific implementation plans. ➢ Monitor broadband deployment and adoption in the local jurisdiction and update relevant plans to ensure infrastructure is adequate for future applications and consumer demand. ❖ Regulator: Adopt implementing ordinances for policies and plans that promote "smart" infrastructure and facilities. ➢ Adopt ordinances to facilitate and streamline the approval of permits to use rights of way or public facilities consistent with principles of fairness and competition. ➢ Analyze and approve land uses and construction permits that require "smart" infrastructure and facilities. ❖ Consumer: Purchase and utilize technology which can enable residents to access information and services, increasing demand for the technology and encouraging innovation and competition to develop new applications that will increase productivity. ➢ Develop and adopt a technology plan for the jurisdiction that utilizes state-of-art equipment and software to improve internal government functions and to enable residents to use broadband. ➢ Establish a process to monitor technology innovations and application trends along with a process to regularly update the technology plan. ➢ Consider joint ventures or collaborative with other local governments in purchasing equipment and utilizing broadband technology. ❖ Service Provider: Provide information and services online through broadband that increases the relevance of the technology to consumers, which encourages adoption and reduces impacts on the environment. ➢ Provide online all policies, plans, ordinances, and information about the jurisdiction. ➢ Facilitate real-time online participation of residents in all public meetings. ➢ Establish online public forums and mechanisms (email, surveys, exchange of views) to increase civic engagement and participation. ➢ Report online data about the jurisdiction to inform the public and increase transparency. ➢ Deliver online as many public services as possible to decrease trips and reduce impacts on the environment. Get Connected for Economic Prosperity and Quality of Life Resource Guide Page 6 Leadership is Key Leadership is key to closing the Digital Divide in California. In a few short years, California has emerged as a national leader in promoting the deployment and adoption of broadband. To be sure, there have been visionary government, community, business and labor leaders who have been trailblazers for ubiquitous connectivity harnessing telecommunications and information technology to improve economic competitiveness and quality of life. Their efforts provided a foundation for the convergence of several actions that have given rise to California's recent prominence: the Governor with the support of the Legislature appointed the California Broadband Task Force in 2007 which issued a Final Report in 2008 titled The State of Connectivity: Building Innovation Through Broadband; the California Public Utilities Commission (CPUC) in 2005 directed the founding of the California Emerging Technology Fund (CETF) which became operational in 2007; the CPUC with the support of the Legislature created the California Advanced Services Fund (CASF) in 2008 to assist in the deployment of broadband to unserved and underserved communities; the Governor issued an Executive Order on Digital Literacy in 2009; and the Legislature approved legislation in 2010 to extend and expand the CASF and to establish the California Broadband Council to ensure continued focus and leadership for broadband. It is now pivotal that local and regional officials embrace a larger leadership role to accelerate the deployment and adoption of broadband. Local Leaders Provide Valuable Experience Several local governments have been pioneers in adopting policies and ordinances to plan for and promote broadband. The experience of 8 jurisdictions-2 counties and 6 cities—was examined as case studies to identify: (a) purposes and justifications; and (b) key objectives and implementation strategies. The most frequently cited purposes are listed below along with an explanation. Attached is a Summary of the Case Studies. Also included is a Summary of Example Policies and Ordinances from California Local Governments. Local Government Frequently Cited Purposes for Adoption of Broadband Policy Purpose Explanation Critical Infrastructure Plan for and facilitate deployment of broadband as vital 21s'century infrastructure, comparable with other essential infrastructure such as water, sewer, and transportation needed for economic development. Economic Development Increase capital investment and job generation by harnessing the and Prosperity increased productivity derived from broadband. Telecommuting and Reduce the environmental impact of transportation, improve quality Quality of Life of life, and gain associated economic benefits. Public Security and Increase the effectiveness of emergency response, law enforcement, Safety and other public security and safety services. Public Services Promote online access to government services and functions. Public Interest and Enable educational institutions to take full advantage of the teaching Education and learning benefits of broadband. Digital Inclusion Provide all residents the means and opportunity to access broadband infrastructure and enjoy the benefits of increased connectivity. Get Connected for Economic Prosperity and Quality of Life Resource Guide o.00 7 Examples of Policy Components The matrix below describes possible key components for a broadband policy (with appropriate implementing ordinance provisions) as a framework to invite and organize public and stakeholder input and feedback. One way to consider the difference between policies and ordinances is to think of a policy as setting forth the "what and why" and an ordinance as delineating the "how, when and who" of a governmental law or regulation. Of course, a local government may rely solely upon policies to guide the jurisdiction's actions without an accompanying ordinance(s). Policy Component Ordinance Implementing Provision (What, Why) (How, When, Who) Preface Introduction State Importance of Broadband Connectivity to Reaffirm Importance of Broadband Connectivity to Global Competitiveness (Economic Prosperity, Global Competitiveness (Economic Prosperity, Environmental Quality and Quality of Life) Environmental Quality and Quality of Life) Delineate Roles and Responsibilities of Local (or Acknowledge the inter-relationships of the Roles Regional) Government: Policy Leader; Planner; and Responsibilities and a description of the Regulator; Consumer; and Service Provider context and focus of the ordinance. Components Provisions 1. Broadband Connectivity as Vital to 21" 1. State how the jurisdiction will set forth the Century Competitiveness, Economic policy and into which existing other policies, Prosperity and Quality of Life rules, regulations it will be incorporated. 2. Broadband as a Strategy to Promote and 2. Identify the opportunities for improving Protect Environmental Quality(reduction environmental quality through broadband. of carbon emissions and saving energy) Perhaps reference responsibility for laws to promote sustainability, decrease air pollution and greenhouse gas emissions, and minimize the carbon footprint. 3. Facilitation of Infrastructure Development 3. Set forth the process and procedures for incorporating broadband into all infrastructure projects. Delineate timetables and deadlines. 4. Support for Smart Infrastructure and 4. Specify "smart building requirements for land permits for all projects use and construction Connected Communities p (public, commercial, residential, industrial). 5. Protection for Environmental Quality and 5. Set forth the process and procedures for Visual Aesthetics preventing and/or mitigating environmental impacts and protecting and/or preserving visual integrity of jurisdiction. 6. Commitment to Fairness and Competition 6. Delineate the process for ensuring fairness and competition, including transparency, public notice and timetables and deadlines for timely review of any required local permits. 7. Adequate Capacity and Transmission 7. Articulate the interest of the jurisdiction in Speeds for Increasing Consumer Demand monitoring the reliability and quality of broadband connectivity in the local jurisdiction and ensuring appropriate speed availability. 8. Efficiency of Government Operations and 8. Direct how government operations and Delivery of Services services are to be provided online and how the jurisdiction is to notify the public. Get Connected for Economic Prosperity and Quality of Life Resource Guide Page 8 9. Public Safety and Emergency 9. Delineate actions to optimize the use of Communications broadband for public safety and emergency communications. 10. Commitment to Digital Inclusion 10. Set forth steps to promote Digital Inclusion, especially for unserved, underserved, and disadvantaged neighborhoods. 11. Civic Engagement and Citizen Involvement 11. Direct how government information and (Education about Services) meetings will optimize the use of broadband. 12. Designation of Responsible Leadership and 12. Appoint a Broadband and Information Management Technology Coordinator. 13. Requirements for Data and Accountability 13. Delineate the requirements for data and how information is to be compiled for use by the government and public. 14. Inter-Agency Collaboration and Inter- 14. Outline the process for ensuring inter-agency Jurisdictional Cooperation and inter-jurisdictional cooperation. 15. Other 15. Related implementation action. "We are extremely proud of Riverside's Digital Inclusion program which, under the leadership of Steve Reneker and SmartRiverside, has already provided free computers, training, and internet access for 5,000 low income families. And we know that so many cities across the state also strive to provide high speed internet access and services to help bridge the Digital Divide for their residents;it cannot be overstated how important it is to provide best practice models for others to follow." Mayor Ronald O. Loveridge, City of Riverside Opportunities for Policy Adoption A local or regional government may decide to initiative a leadership role in closing the Digital Divide with the adoption of a resolution (such as the enclosed sample Get Connected! resolution and "call to action") or it may adopt a stand-alone policy to promote broadband deployment and adoption (such as the enclose sample policy). The adoption of a resolution or policy may be followed by the promulgation of an implementing ordinance(s). A local jurisdiction also may decide to incorporate broadband policy into other foundational governing and planning documents, such as the General Plan, Specific Plan(s), Redevelopment Agency Plan(s), Community Sustainability Plans, and Emergency Response Plan(s). The enclosed sample policy is suitable for incorporation into all of these kinds of documents. The effectiveness of policy can be enhanced by ensuring that all foundational governing documents are aligned to the jurisdiction's priorities and consistent with one another. "Broadband was once considered an optional amenity, but it has become an essential and indispensable necessity. Every aspect of our lives is increasingly dependent upon a reliable internet backbone, including our businesses, schools, libraries, health care and public safety. Humboldt County is including a Telecommunications Element in our new General Plan to treat broadband as essential infrastructure, just like roads, sewer, water or electricity." Supervisor Mark Lovelace, Humboldt County Get Connected for Economic Prosperity and Qualitv of Life Resource Guide "Local leaders have done an excellent job in building critical community infrastructures such as roads, water, sewer and electricity. They need to take this same approach and responsibility with their community's digital "highway" broadband infrastructure. Today's modern, vibrant, and economically sustainable communities need broadband infrastructure as much as they need other core infrastructures. Broadband fosters economic, cultural, educational and civic engagement opportunities. Local leaders need to actively and passionately pursue broadband development in their communities; else their communities will feel a similar effect as when new highway construction bypassed towns in the past, leaving them to wither away as the new highway took economic and quality of life opportunities elsewhere. There is much local leaders can do to promote broadband infrastructure in their community and the CETF's model policies report is a great resource to get started with." Stephen T. Monaghan, Chief Information Officer, Nevada County Public Awareness and Education: Get Connected! The California Emerging Technology Fund developed and launched Get Connected!to raise overall awareness about the benefits of broadband as a foundation and support for all other strategic actions. The initial 2-year goal was to increase adoption among low-income and Latino households statewide by 10 percentage points. That goal was met and exceeded. But, there is much more work to be done to close the Digital Divide. Local and regional government leaders can take action to raise public awareness and educate constituents: convene forums to discuss the importance of broadband and digital literacy; organize a Community Connect Fair to bring resources to residents; and sponsor public service announcements on the local government or community access channels (pre-produced Get Connected! radio and television spots are available in multiple languages ready for adding a sponsor's name and tagline). The Get Connected!website (GetConnectedToday.com) is an excellent resource in multiple languages (especially for libraries, community computer centers, and school activities for parents) to help non-users learn the basics about computers and broadband. It also provides additional public information tools for policymakers and civic leaders. "In Riverside we started to work on the Digital Inclusion Program by providing residents with computer- literacy training, a refurbished computer, and Internet at home. There is a need to gather and share best practices to develop Digital Inclusion programs that help reach scale statewide." Steve Reneker, Chief Information Officer, City of Riverside(Smart Riverside) "Broadband access is extremely important to the future of our local economy. It's particularly important to those of us in rural areas who are working hard to create new jobs without negatively impacting our natural environment or quality of life. It truly is the key to our economic future. It's also an important tool used by County government in our delivery of services to the public— everything from our County libraries to public health programs can benefit from broadband." Kelly Cox, County Administrative Officer,Lake County "Local elected officials have become visionary trailblazers in advocating for broadband. That makes a big difference in elevating the needs of our residents to get high-speed Internet service." Gregg Jacob, IT Manager, Tuolumne County Get Connected for Economic Prosperity and Quality of Life Resource Guide Page 10 SAMPLE RESOLUTION [Name of Local Government] Get Connected! Declaration of Support for Get Connected! and a Call to Action WHEREAS, closing the Digital Divide is vital to the economic prosperity and quality of life for residents in [Name of Local Government] and throughout California. WHEREAS, [Name of Local Government] finds and declares that high-speed Internet access—referred to generically as "broadband" and including both wireline and wireless technologies—is essential 21st Century infrastructure in a digital world and global economy. WHEREAS, [Name of Local Government] recognizes that California is home to a wellspring of innovation that has given rise to the evolution of broadband and other information technologies, however Californians' adoption and use of broadband technology is only approximately equivalent to the national average. WHEREAS, [Name of Local Government] acknowledges that in 2010 that 30% of all Californians, 51% of low-income households, 50% of Latino families, 45% of people with disabilities, [and estimated percentage of residents in local jurisdiction or region] are not connected to the Internet with broadband, leaving more than 10 million Californians without high-speed Internet access at home. WHEREAS, [Name of Local Government] is committed to helping families and children be healthy,productive and self-sufficient and realizes that the use of broadband can save both time and money for residents while helping them bridge the economic divide. WHEREAS, [Name of Local Government] is committed to helping students obtain the highest-quality education possible incorporating digital literacy and understands that high-speed Internet connectivity and the availability of computing devices both at school and at home are critical teaching and learning tools for academic achievement. WHEREAS, [Name of Local Government] is committed to reducing its carbon footprint and recognizes that broadband is a strategic "green"technology that decreases greenhouse gas emissions and dependence on foreign oil by enabling e-government and the provision of more services online. WHEREAS, [Name of Local Government] is committed to Digital Inclusion and increasing citizen participation in the public process through expanded engagement using broadband. WHEREAS, [Name of Local Government] recognizes that it has the opportunity to impact broadband deployment and adoption in its several local government roles and responsibilities, including as a policy leader,planning body, land use approval agency,purchaser-consumer of communications equipment and information technology, and a service provider. Get Connected for Economic Prosperity and Quality of Life Resource Guide 0 WHEREAS, [Name of Local Government] welcomes the opportunity to partner with the California Emerging Technology Fund along with the Governor, Legislature, other local governments, civic leaders, community organizations, employers, labor representatives, educators, and policymakers to encourage adoption of broadband technology. NOW, THEREFORE,BE IT RESOLVED that [Name of Local Government] hereby joins with the California Emerging Technology Fund in promoting Get Connected!—a public awareness program to close the Digital Divide in California—and embraces the goal to achieve broadband Internet access at home for 80% of all Californians statewide by 2015. BE IT FURTHER RESOLVED that the [Name of Local Government] [Board of Supervisors or City Council] requests all of their departments and agencies to review scopes of responsibilities, work plans, and services to identify and report back to the [Board of Supervisors or City Council] within six (6) months on the strategic actions that will remove barriers to and promote the deployment and adoption of broadband among residents, customers, and recipients of public services. BE IT FURTHER RESOLVED that the [Name of Local Government] [Board of Supervisors or City Council] directs that appropriate policies promoting and supporting the deployment and adoption of broadband be promulgated and incorporated into the General Plan and other appropriate land use and economic development plans. BE IT FURTHER RESOLVED that the [Name of Local Government] [Board of Supervisors or City Council] directs the [County Administrative Officer or City Manager] and other appropriate departments to determine how to optimize the use of broadband technology to inform and engage residents to increase citizen participation in the public processes of governance and expand Digital Inclusion. BE IT FURTHER RESOLVED that the [Name of Local Government] [Board of Supervisors or City Council] will seek to cooperate and share the results of Get Connected! with neighboring jurisdictions and other public agencies and shall post this resolution on the [county or city] website and send a copy to the [regional Council of Governments] for appropriate distribution to other local governments. BE IT FURTHER RESOLVED that the [Name of Local Government] [Board of Supervisors or City Council] authorize the use of their names as champions of Get Connected! on the websites of the California Emerging Technology Fund(www.CETFund.org and www.GetConnectedToday.com) and in printed materials pertaining to Get Connected! APPROVED AND ADOPTED this day of , 2010. California Emerging Technology Fund Sample Resolution for Local Governments October 10,2010 Get Connected for Economic Prosperity and Quality of Life Resource Guide Page 12 California Emerging Technology Fund Broadband Sample Policy for Use by Local Governments Findings and Declarations The [Name of Local Government] hereby finds and declares that high-speed Internet access— referred to generically as "broadband" (which includes both wireline and wireless technologies)—is essential 21st Century infrastructure in a digital world and global economy. It is vital to the economic prosperity and quality of life for residents in [Name of Local Government] and throughout California. And, it can enable [Name of Local Government] to operate more efficiently and provide services to the public more cost-effectively. The ability to be "connected" instantly through the Internet to information, services and digital tools is increasingly critical for access to and success in education,jobs, and economic opportunities. The deployment and adoption of broadband is a major strategy to spur economic development because it improves productivity, which attracts more capital investment and generates jobs, while saving both time and money for consumers. In addition, broadband is a"green technology"that can significantly reduce impacts on the environment, shrink the carbon footprint, and decrease dependence on foreign oil by offsetting vehicle trips, decreasing the use of resources, and saving energy. However, although California is home to a wellspring of innovation that has given rise to the evolution of information technologies and broadband, the use of broadband technology by California residents is only approximately equivalent to the national average and there is a significant Digital Divide that must be closed to remain globally competitive. [Name of Local Government] is committed to operating government functions as cost-efficiently as possible and recognizes that information technologies and broadband can greatly assist in achieving that goal. And, [Name of Local Government] is dedicated to providing public information and making services available online for the convenience and benefit of residents as well as to reduce impacts on the environment. Residents should be able to use high-speed Internet access to transact business with our local government agencies, such as obtaining and paying for building permits or business licenses, paying utility bills, or accessing official documents and maps. Broadband is a key strategy for"greening"the services and operations of[Name of Local Government]. [Name of Local Government] is committed to helping families and children be healthy, productive and self-sufficient. And, it is recognized that the use of broadband can save both time and money for residents while helping them bridge the economic divide. Therefore, it is important that all residents within [Name of Local Government] have high-speed Internet access, particularly those living in lower-income households and publicly-supported housing. [Name of Local Government] also is committed to helping students obtain the highest-quality education possible and understands that the ability to learn and prepare for higher education is significantly enhanced if schools incorporate digital literacy and high-speed Internet connectivity into curriculum. The availability of computing devices both at school and at home are critical teaching and learning tools for academic achievement. [Name of Local Government] is committed to Digital Inclusion and increasing citizen participation in the public process through expanded engagement using broadband. Get Connected for Economic Prosperity and Quality of Life Resource Guide Page 13 Therefore, it shall be the policy of the [Name of Local Government] to facilitate the deployment and adoption of broadband to provide our residents with opportunities, quality of life, and convenience. Further, it is recognized that the speed of data and image transmission capability of the broadband infrastructure is vital to drive adoption: higher speeds enable more applications that consumers perceive as relevant to their daily lives. Thus, it also shall be the policy of the [Name of Local Government] to encourage and facilitate upgrades to existing broadband infrastructure to ensure that the public and private sectors have access to sufficient broadband speeds to support consumer demand for new and evolving applications that save time, money and resources. Responsibilities and Roles: Opportunities to Promote Broadband The [Name of Local Government] recognizes that it has many responsibilities that affect deployment(supply) and adoption (demand) of broadband technologies and applications, including the following roles: (1)policy leader; (2)planner; (3)regulator(of land use); (4) consumer; and (5) service provider. As a policy leader, [Name of Local Government] may promulgate policies and ordinances to advance and protect the public interest or implement state and national laws that promote and accommodate high-speed Internet access. As a planner, [Name of Local Government] prepares and adopts a general plan and other land use plans that guide the development in our jurisdiction, thus determining "how smart" growth will be and defining the quality of life for the future. As a regulator, [Name of Local Government] approves land uses and building permits which can encourage,promote and/or require "smart" infrastructure and facilities within our jurisdiction. As a consumer, [Name of Local Government] purchases telecommunications and information technology equipment and services which, in turn, drives demand and improvements in these technologies and services. And, as a service provider, [Name of Local Government] has the ability to expand e-government functions by providing more information and access to public services online, thus encouraging broadband adoption. It shall be the policy of[Name of Local Government] in all of its roles and responsibilities to actively identify opportunities to implement policies, programs and actions to encourage broadband deployment and adoption. Implementation [Name of Local Government] shall incorporate these findings and declarations into the General Plan and all relevant elements [and Specific Plan(s), Redevelopment Agency Master Plan(s), and Community Sustainability Plan if existing and/or when prepared] and shall adopt the following implementation strategies and actions: Land Use and Smart Infrastructure • Promote the provision of broadband infrastructure in all public buildings, major transportation and other infrastructure projects, commercial developments, and residential neighborhoods. • Require new or renovated residential and commercial development projects to provide broadband connectivity and include the infrastructure components necessary to support broadband and other state-of-art information and communication technologies, such as conduit space within joint utility trenches for future high speed data transmission systems. Incorporate into conditional use permits the requirements to ensure continuity of broadband service and periodic upgrades (such as every 10 years)to state-of-art broadband technologies. Get Connected for Economic Prosperity and Quality of Life Resource Guide Page 14 • Identify local public rights-of-way and public facilities that can be used for broadband deployment and promulgate procedures to streamline the approval of easement encroachment permits consistent with principles of fairness and competition for all providers. • Ensure a level playing field for all broadband providers—private and public (or government- led), wireline and wireless—making the use of public assets available to all providers on a competitive basis, commensurate with adopted policies regarding public benefits. a ■ Maintain consistency and comparability for protection of visual aesthetics as it pertains to broadband facilities with requirements for other infrastructure such as street lighting, traffic light control equipment, and power generation. • Encourage broadband providers to size underground and overhead facilities to accommodate future expansion, changes in technology, and where possible the facilities of other telecommunications and utility providers. • Allow for upgrades and expansions of existing broadband infrastructure and appurtenance facilities to the extent that it is adequately justified through radio frequency propagation (wireless service coverage area) maps and other means, and to the extent that the construction does not unduly impact nearby residential and historically significant areas. Consider authorizing longer-term"evergreen"permits that provide a right to providers to enter specified easements to upgrade their infrastructure for an indefinite or significant period of time (such as 20 years)to upgrade the broadband service consistent with the adopted policies. • Locate and operate broadband infrastructure and appurtenant facilities to protect cultural and scenic resources. Site facilities at the lowest possible point along ridge lines in order to minimize visual and aesthetic impacts. Minimize the size and extent of appurtenant facilities, such as antennas, dishes, and equipment buildings, while still providing room for growth and co-location of future providers. Require, as part of a special use permit, that the top-most position of a monopole or tower be occupied with antennas to ensure that the ultimate structure height is justified. Use "stealth"technology solutions for masking views of antennas. Use a muted earth-tone colors that match the natural background setting. Landscape appropriately around the perimeter of facilities to be compatible with the surrounding vegetation. • Require commitments for sharing new monopole or tower sites as a condition of approval if appropriate and feasible. • Submit notification and information about all major infrastructure and construction projects, including transportation projects and new residential subdivisions, to a shared regional and/or statewide web-based data base (such as the prototype developed by the California Department of Transportation) so that broadband and other utility providers have the opportunity to coordinate infrastructure deployment in shared trenches, conduit, poles and towers, and other appurtenances to facilitate cost and time savings and minimize duplicative construction. • Require as a condition of approval the timely removal of broadband and other advanced telecommunications towers and equipment when they are no longer needed. Get Connected for Economic Prosperity and Quality of Life Resource Guide Page 15 Telecommuting • Develop a program to allow and facilitate employee telecommuting (compatible with maintaining high-quality local government operations. • Encourage and assist local employers to develop and offer telecommuting to their employees to reduce traffic congestion and environmental impacts. Public Services and Digital Inclusion • Prepare and implement a Technology Plan that uses state-of-art broadband and other information technologies to support the local government operations in the most cost-efficient manner possible and provide online all vital public information and critical services. • Continue to improve the [county's] [city's] website both to (a) support the provision online of public information and critical services and (b) engage and increase citizen participation. Request [direct] all [county] [city] departments and programs to provide online all policies, plans, ordinances and key information. Request [direct] the chief executive officer [County Administrative Officer or City Manager] explore the feasibility and implement to the extent possible the opportunity for residents to participate online in all public meetings real-time and to provide input and feedback on key issues. • Develop and provide online a comprehensive and standardized geographic information system that can be used by all public agencies to aid in the provision of public services. • Promote the use of public buildings, such as libraries,parks and convention centers, as broadband"hot spots"to allow residents affordable [or free] high-speed Internet access. • Ensure that public safety and emergency response agencies are capable of providing real-time information via broadband to facilitate efficient and efficient management of emergencies and natural disasters to protect lives and property. Smart Housing • Require all new residential subdivisions to be served with state-of-art broadband infrastructure with sufficient transmission rates to support applications relevant to residential consumers (for most commonly-used and available applications today the practical required transmission rates are in the range of at least three (3) Mbps downstream and one (1) Mbps upstream). • Require all publicly-subsidized housing development projects to provide an independent "advanced communications network" to drive economies of scale that can result in a significantly-reduced cost basis for the lower-income residents. An"advanced communications network" is broadband infrastructure that, at a minimum, makes available affordable market- comparable high-speed Internet access service to all units via the aggregation and consolidation of service across the property. It is infrastructure in addition to the standard cables, wiring and other infrastructure required for power, television and telephone service. (If multiple services are offered, residents should be offered both"bundled" and"a la carte" options.) • Request the local redevelopment agency (agencies) and housing authority (authorities) to adopt policies to promote and support smart affordable housing with advanced communications networks whenever their public funds are used to subsidize the construction and provision of housing for lower-income residents. Get Connected for Economic Prosperity and Quality of Life Resource Guide Page 16 Digital Literacy and Workforce Development • Integrate digital literacy training into all workforce development programs. • Provide digital literacy(and computer/Internet skills upgrades)training for all employees. Designation of Broadband Leader r • Direct the chief executive officer [County Administrative Officer or City Manager] to identify and designate an appropriate individual within management as a coordinator to be responsible for implementing policies related to broadband, information technologies, and Digital Inclusion. This designated leader shall develop a plan of action to increase and sustain the use of broadband and information technologies within the [Name of Local Government]. The broadband action plan shall set forth specific goals, objectives, activities and metrics for success for all the relevant responsibilities and roles delineated above. It shall include the promulgation of a technology plan for the operations and functions with the [county] [city] government or the incorporation and regular update of the existing technology plan. The coordinator shall prepare and submit a progress report annually to the [Board of Supervisors] [City Council]. • Direct the broadband coordinator to monitor broadband deployment and adoption within the jurisdiction of[Name of Local Government] and report rates and trends to the [Board of Supervisors] [City Council]. Interagency Cooperation • Request that the chief executive officer [County Administrative Officer or City Manager] outline a process for ensuring inter-agency and inter jurisdictional cooperation which shall include: sharing this policy with other jurisdictions in the region; meeting with them to explore common needs for infrastructure (including backhaul and middle mile needs); exploring opportunities to collaborate on broadband applications, such as telemedicine, or regional projects, such as library networks; and notifying neighboring jurisdictions about major infrastructure projects, such as transportation improvements along shared corridors. • Explore opportunities to work with other public and private entities, such as schools, special districts, utilities, and private health and medical providers, to cooperate and joint-venture on broadband deployment projects and adoption programs. Other Local Priorities ■ Add other local priorities and considerations. Please Note: For the convenience of local and regional governments, all background information and sample policies are available electronically from the California Emerging Technology Fund (www.CETFund.org). Get Connected for Economic Prosperity and Quality of Life Resource Guide Page 17 Broadband Definition Broadband is a generic term that refers to high-speed access to the Internet in contrast to a dial-up connection. It is described in terms of rate of transmission of data, with sufficient speeds to support applications relevant to the end user. Broadband Technology Broadband is technology-neutral and includes both wireline and wireless mediums, such as: • Digital Subscriber Line (DSL) • Cable Modem • Fiber Optic • WiFi • WiMax • Satellite Local factors, such as population density, existing infrastructure, and terrain, will determine the technology best suited for a community or region. Get Connected for Economic Prosperity and Quality of Life Resource Guide Page 18 v c v o C t Q f6 +- L O O Q Vi � OL 3 O +� n3 C C ro o � c v co U aJ aJ cv V d C O U U Vt >, _ m L U U V) V) m V) o T L tw a1 N > U - � +-1 4-1 U V) U �+- V) O Ov EO L a1 a1 0 a! C U v 0 — V) E +-+ Y V a1 E C U U C U N C C _N w l0 E a1 f6 w E (O >` ++ C W Q +L ro 4.1 O v) +1 o N o N -O V) > U L aJ O E C C Q E a) +1 + O � p V) +... a)ru= C ca N u m aJ v_ O u '� O ai o uo cn w ai +� C p •a 7 0 -a C C + WD 3 u a1 C O a) �O U� ' � � m o + L o L Q = D adi A �E O V aC o n' o C o .-0 -C Q o o — t o O LL C 4- + O U O � u 4- E O 4 >, U 6 (U p w o +' H 6 p O u v O O ai u ai v j j v O O 4-1 y co o Q) � '`^ v E C m C O N Y •� E n E u E 4 bD > C •� N 0 C C +� ut +J ut Q ut O v t U m al O 7 C p C p O L O > C o 41 0 7 +- O aJ L )A p +, o a1 L O (U L L N aj C — u E a1 O O m C CcO cO a o m 4- c u m aj ro Q) aJ •— L = tiA by nn v to w v v m y V O E O m in +, O O O O o o O L L L v L E uj C O O � v E v Y v v v v v v x 0 0 0 m E E ru o .N c v +, > > > > > > > u u +� o o > - v E v 'a 3 N V) c w w w w w w () C C C a) L L C +-1 � aj L 5O {/) Q W G 0 C) 0 o W W W CL' d d Q W m Q +-. 0 ` • • • • • • • • • • • • • • • • • • • • f9 V O O O o O +T m C C _ C c 73 c 73 c L c � n v a v cr ai C7 a) m CJ CJ ai ru E _0 E E ` ) E N a O n c a O C C a O U U m p m p C ca O C C C C C C C m m N > o o C > O C O j L' T C C j >- IA in L 7 L 7 7 M 7 C 7 M C 7 C Q 7 a u � C = c E _u E c `_' v v E E u u ai E L _ - — E E L — E — E L cn V) E E E L cn O Q m o O � F 0 Fu o oj U U o o p p u CL O O +_ dA *- dA N O p WO 41 4p o 0 Z � O o O � w a 0 0 0 H w a F w d d d F w d d • • • • • • • • • • • • • • • • • C O V) U � a1 U � ra � O+> -0 c E cm > Z3 > 1 v) C o a) 0 m O O S u Z u LL J r-.+f.,.... +..d F— I;$-o...........,.�..:.J.. n..... n '^ ,� ,:� � O � •N vi y O pro � Ly' � .� ti � � O � � O •O � O � O N v C C U ••�� � � •� U � O � O D O .O +tit 0� •N +� c 4 O w O U O 41 E o A v U 3 +' a E � W � wxH •.v •NZt Oa E a�i o p°4 U o °y' °W' c > Zt v tin c 4-1 tc Q- ,O Q u E c° v o v v ti 1 Q O v a o o c '� 0 y4x� V) + N v v +.. +. •N > C� Oi OS N 40 �O O O O N E o Q E v E E O p O O Q ra v O E a O E + O Oa (r p 0 L O ` U O > N a w ^ G 4-� u �i U O O 0 = u N V C Ln ro E 4`� Q a > y U 4- v E � E o wt u ^p R et v E aa) Zi E w c O 3 v O h o� O w v •. 0 a) h pQ O Q O v v +� +� O ±' O Q) v o� .. O o� v v 4- V; rya 0 L 4- m V)i 0 E v Y +-' io Q �' U " •O .. E N Ou u G D O � O C O cOd U nw Q w O E �� h • • • • • • • O w chi �� y y of r. cj pU ;n C y +�. J v h Z 2 ti C O C w ti � •� w 'a O_ A 0 _0 O '*, U pU ca 4' a= I > cco � � � O � O � Oa c u c U E Lw -o LU O c c u c o O o`i ti o @ � o > w t3 ti c 0 - •> - O Zt y Q~ O 3 u v E a; v u u O ` v E '� c//i E — cn O v Lt o o Z Z5 w d r w a u a • • • • • • • • • • y p p t ? w O U - � O N g 0 C E O y U Q)Q) > � f or f nnnorrad fnr Frnnnmir Drnenaritu mnd niinnty of 1 No Racmirro riiirla Dnaa 7n i N a) o 0 Q) N N C •v ° p � °O O O o UO E O o tin c o U O U o Q E E U > O — O C C ++ Q c a C v + °O w )E N L } N M p U a 0 Y >O ro Q o C Y •+—, . 0 o 0 C o Q 2 U E +N' J 7 U L CA E n3 Q 3 p D c f° v T 4- N °' O Q) "0 L N Q O •C C Z ° o v ? a p +� a) " > C o > > — O O 0 + a) ra Ln -0 x U 3 L T E a) a) a) Z 0 a1 0 t ° to Q Q 0 O dp ` — E Y N 0 > w l0 at U ?i O E a)) Q r6 0 0 ° } t W U — L 0 -° t U U C 3 U 0 O O E rp •�, C C O O a) r6 + D � 0 3 =' `-° ° o rho L °Q o v a) 0 C �; a Ln f6 — +-� O aJ L a) N J E v Q) OU O N U 4- N } V 7 0 Q) C C O E O > z (O — C > LO C E N v ..O ~ — N 'cn 0 o o 4.1 '� Q v a 0 .� o v 3 E '> QU '� a) N C ^ p C co o ca L 00 > a� _ °+�' p Q U C +� a) �_ .E . M o `° N E o ra N C v 'T o -0 '+--+ '6 > •+••' j. U > C c) E aL., C -6 U C `- p O Z a) .0 L C N L ro O L p N `� -c N 3 Q Z U -a ca N O ° a1 C Q 0 U 0 -0 p O v C p E O C N N M Ln p N — U +, -j -0 _ C LL. U- f6 •L Q) o T C U O E L fa �' C U a) } J > C o +� ao c v C E p C C U n3 M a Cl p C tD Q M — n3 6 co 3 O M o L a) o C .0 O C +� O N C +, 0_ Q 0 v p 0 w C 0 E +� o -0 U p - -Z 3 C 0 C N M —i 3 Cl- � ;a M v � U +, C +, 0 v N o o_ .� U E +� _ L -FU U a) U _ v Q o C E Q _ U v Z 0 0 L Q 3 7 C � N C a) O a) �' L 7 O N � C .V " O co:) N E N = LL V) -C o E Q) L p v ._ -6 E > Q U a) ra C p r i '^ Q v a, +1 L7 N N o v N E a) C N E a, > E C p p °' o Ui w u o F E c " E v .E °' E E L O v Z to z a) N IA O 'N -0 M — ._ U ro - N v ba +-+ a) C 0 a) U o U +J _0 Z E •°-�' C O 3 0 0 ° 0 +' v v ° o E " a, +� L w � C Q C d cM a) t OA C .(U (O E �° a! vii ° N LO 0 rOO ' cUO O U o -0 .0 Y U C ao 4- c v •U a) N p E _0 Q .+, '> tin W 0 _0 'a C C — O E p C L C U +-+ () o O C C -0 .0 N L 0 0 aC] a1 () 7 7 v `^ O o 0 a) > co 0 a) p a) j C aJ C Ll a) Q �'.' a) Z v ° E �o a) - C E p E L + C: L N Y Q L v C (D o E x M N L u0 Z Q N t]A � O t a) w M aj tw T _0 0 +, L Q (6 Q) a) O C oc o Y E t +, > U > E > C 3 v x °- 0 +' O W t E U o .0 U v v v Q }T M o > M M y OA L w rp U 7 -0 } E — U +' C vi a) ° (0 C ° +� C v o m v 3 a) 3 ao c v E u o ro U a>i ai °° " p Q J .� •0 F— N M a) fp O N C ra i-+ (O Q 4- N N Q U O N U C v o C a � = ° L T i5 C a) C E o > L a) Q) N 'o �_ N '+, a� 0. (6 L 'a L .. L C '� N .0 L L o O Q) .0 Qj N .- •- L > > N ; Q L J a) y 0 � U OU — 0 M > a) > _0 aJ v — o 'p o W 0 0 0 Y �' N +-� O cv C +� 0 3 a) a) C N � Q a) L 0 O v rNO +n w 7 t]0 d 0 D 3 O �_ Q Q 00 XT -p N N L -0 w -1 N fY1 Q d •> In N Q +-+ W oM LL 0 0 L -0 '0 C oc � co CQ L N y N a G N L6 .0 N N +• L O U D U +•' Qjj 0 U `� = O tw E i Q O C {n Q ° ° 7 E v E Oj 0 0 N 0 DD -0 U a L O U U T CJ N 4 0 } O .N a O 4 °N > `° o0 o a g o -0 L o — -0 O O N L L B a) Y N o U Q � M 0 ' ' 4� ia" ° C a1 U 3 C O C a1 U fO U ,� l0 C C, Q -0 N i 7 N (a Q Q �6 N ii U H U N U Q ru 0 E (A E a) L N N a) fB O > U L y N C N N Fes- o U 0 D Get Connected for Economic Prosaerity and Qualitv of Life Resource Guide Paee 21 4J O O � .. z Q] L r6 ;+� !n O 'E C N a) - a) Q i 3: E O C 41 7 a n O +J ro v U U tin v U .� °�° c +°� �, v E ;+� + +, c_ a, �n E V) a) o C v :3 L VI 3 v Q ° bn 73 0 �v v v L N � N U (O U Q ° 6 Q M C U O O r0 N in > _ NO 6 j E t � co Q t L O C vUO + E v vi v U 3 ro � aJ 7 L L = V) v C O ro L a) N C U p 7 U �' L -O M D +� _ v V) C L v ,.- ; v C V °- 3 r6 ro v E Q u V) Q uA n > U O O n U L co ro > U j — 'Q O ,� C +, N n Ln + vOi U `^ a) ra C6 p Ln ro +p +° U @ a) `°' -� � C a) Q > E O O p •� L `) �O `n i O O C n C O a) p U Ca L a) +� +-� -p U O — Y a) +� Q r6 Ln •O C: D N vi V) Q L U c •- +� ro O 3 6o ro E O o +� o o ca°o c Q X 3 0 U 3 U '1 E -0 E N �„ v o C: Ln 3 Q E E E F o ro C Q o N .� ° ra v o °; a 1]A +J Vl >� +-+ Y N +-+ L a) .� O O C U M C N V EO • a- a� w E 1 O i a U > 0 O � � a1 O r0 U 3 a) U � a, v M c ° a, a) +, Q) v v E > 3 V v Q v bA >- in +O, +O, r�6 O C ,U 7 U E N ate--+ U C U +�-' E i ro C O O a v v C - ra .- a) v Q) a) = � O C } a1 7 -0 LO EO Q V) a) O N C O E �_ 4A a) 4- a) +� O a� L ro a C a � O +O uo U C 0 U > a) -0 O i +O v E O X Oa, en E U O U M -6 41 a) Q n > �U 4- U -0 -0 p U -0 o ) 5 4. a) _0 a0 N _0 ha O +' + C: C: Q U N -0 M + O . 1 = w a o O N ' " O CL 7 O in � 7 a) to C , L' rE 3 3 o •rC o C r�o ro U L > �p O O E O C +(rrL a 6 o�o 0 C a +' U O n U n C U a) .`n Q) v O Ln .E Q) E�; o a, E o _ _ p C O 1 4.1 -6 C � + C W Ln N Q O 4 +' 6 'O U a > 4-C a J +- O Z a O a) > U -- C a)4-1 E U � v O +,M O - Q N p C a) � b0 C +- C > � 4- > - +- -O � -h rO O a) V 3 a) + a) U U � � v Q - v Q M 0 10 O W O u C • Q ; lv O o a) � 3 -z- o U E 4-j o ) o N � U E O 4 1 v a +' � +1 N p a) _ O Q- U U a)O O � � a J O O o O O U E > O N+' ' �' O U O p p a O )rE3 M N C n U C qp U C a } up 4p (10 v E � v E U } U O o E O +-7 +, C aQ ra) T V) v C �n E v � E o �_ vo v 'C v U E Q) E `� v Q _0 a) � L C O C +N-+ O O U 0 E Q N O , C N +.+ O - O `~ V)i a1 E Q ' v E + } v CO Q v a1 Q C C +� U ) '� E w d o w N a V) u C C > >O C a1 N F- t 0 0 N } O p C O v +� p L L O +� Q E a rn = +� E a- N C It U) c U Q C6 6 +� ro D +J � D v� Q a • • • • • • • • • • • u i Ln o C O — v a o +1 3 Ln U inra u _ Q of V +. L r\ Z) `Q L M � � Q) o o E C c � o � orn E N o00 c •a � 3 (3) U N V Q �n V ,1'I Q C O � '� a � cr+ �' U a ya EX O 4J O � Q v 4 O tj CL Q v°1i u �i O °1 rn C7 vii L.L. W a, u C co M ao L E c Q �° � 3 Get Connected for Economic Prosperity and Quality of Life Resource Guide Page 22 N a) a) w E � c +� a) �' rn a) O C +� 4� c U 'V c 4.1 V) a) v C _ E O r6 L a O 'O L a a) to a) O U n _O rn Q M L .V L L M N U (B 4- +J O Vl .� c 4- Q -O O > Q L 7 � L � = a-1 n a1 Q a) Q C) O ro 6 p +� ra +1 -O x E n n O a _ +, O a1 Q ro .L E - a) U L c — r6 U .0 > Q c p a) in O In QJ a) N > a1 ra C6 .� v O � 'v 3 ro ro +1 13 E v +� O p a) p +� - c a) L v _ E ro r6 + O 3 L u v L Q O aci Ln tB aJ ru -O ++ a) Q O u O O h0 7 a) O a) �n +� .E 'u 'E v c L 'n t Ln cn V) 4�_0 'O is >. > m O .UO U E c a) ro U °) h0 Q Q `) O 73 N 3 +J a) rn Q O > OU n a1 7 O c •- a) L -O � co — U v a, o '� O � — L L O ra -O a) cn +� + ra :s a) — H N O O — qA t +, E _c p u - c u p a1 o co c a +J 4- a) — u a) O u O CL'� V1 L p U c � L (6 V) a) ra •� U 7 L fl_ O o c a1 a) } "- " a) rn co n n E a) O E > n `� u _ a1 L +' a) ro v C: 7a u ° C ' E - � v p a .- � c 0 ss °) E U ro T +° v a_ v E V) O + o Q tin ro V) L 4- E O (a ra a) O o a"' b.0 c O u (o u >' O U O c o c } M v L C u v m v � a) U 0 Q a) O O l r a) +' 7 E _ O 7 O L O vl a-1 +,, M � M `� L tiA to U r6 m in U E a ° 4 a E c Iw +1 v a, E — v � � _O 0 O ° tin ao ' E a ro v o ~ r�o > �' v C �; v 0 N 3 v c coo c a 3 0 — ai a) 0) E O U ° c c° a, ° t v '> +1 tea) >, ate) rLo `� -0 a='' O E +' ° N U '� j o ° "- r6 c +' aL., a) a1 @ +-' +-+ 3 O `n vii .V tp ro +O-� c +-+ ha (n 'O Q O L a) r6 > a) - Ln L U u ro c v U '� 6 4J O U E 'uo o a; U a > t a) c v c � c E 4 L c c ° v > Q O m U O m +� bA a) v E m + ro O L is vni •� 'O ro +' a1 O C_ E a) rn O N v r° a) _ C +� c �n CL a- p L > >, a) E +� ry a O r� c p E ro c � � � L 3 O co = a) > p +- E p c E Q O u O p a) .� — ° 7 a) n L h0 +J c L a) U ro � O +-+ () U L - 4-+ ro 3 4_ in L +' p + O co O Q a) bA ra a) +, ro O to 'a 73 4� a) a) c (o p V1 o E VI O N .� L E a) U +- a) � m L a) W L +, Q) } c a) m & L c 0 a) > L w m U ra c c c Q c -O .� L L a) i-1 Q c a.•+ O E �-.+ Z3 O r6 a) V r6 +, V N U a) N ° ro U) a1 -O �° a) a >, c E c -a a) 4! +' +' yr O +� a) a) 3 E a) a) E a1 _O L E a) p > Y tw •� wu a� a) v y_ a) a) 7 a1 Q -o Q `^ N O p >` c U U Ln 7 E ro oc f° ' v o p Q v } , i O O v E a, +� w l 6 Q 3 E L L c r0 l0 >, > rn +J +-� O +-+ a) O `•�' '� o '� OU t a) Q Q 3 �, u bA U bn (u �O O t OU M o O w + + b0 Ln •� Q E O u � U O E 4-1 vNi a) i �v-+ •4> L -0 troo E F ru bD a) U GA O E a) L O0 � .� Vi — ° > rn O 'O > i vi -6 E U :t ss a) 0 O L ro a) }' C) u 3 .0 is cam.) U � p Q C) u O O_ 4� O 0 O f6 O c V �U-+ .� O +w-+ '> a rl N w Q to .c N = OA ro U L ry a E V) (U w 4-1 v_ c +� ° co = v } " a Z v a `L d u , w 'a E 'a c a u ra = Q a) u aJ OJ � u f O O ro L N ,, = O a ra aj } O C7Fj Oo l7a U m 'p E O Ger P......e..re.l F...C.•.......r... Drnc..n.:+..—.1 n-14....f 1:in Dne...—G..:.In Damon'72 L, v E O a) o c +, ° a) O ,n o a U L U O O V) C Ln `�" C N i a) 4-1 bA C ra a) C ra aj O ra 3 L ra C O ,0 a) + + Q a) O + 4.1 C ra O a1 ra Q ul O C a O U O >• O C bA a) v U L Q A 4' O s D O 7 ra O O v O a) v0- _0 L U O L a L;7- N > -O O C > -O -O p o O p E p U a) •� ra U 1 -O ra C + > ra 6 a) -6 O a) a) L ra V) O ra W r6 L V N > L + C 3 a1 L p U Q O Q O' 4-- bn N U Ln .� >• O L w L ra Ca M C V L +J C p +1 � C _C O N ra V) Ln .v > 0 C bbM ba +a) +� V) Q a) a) �' O _ E D o +, c -p L -o ro a) O Q u +� ra 4J -6 a) O U VOi o 'O Q O O � t +� > O a) E L X - r6 V) C +-+ U '�' a1 Q) C L O O C O L a) .- O +, +, O U O C O L E p N � _0 U C C � O_ O O ,, a M � bn •N a) ra ra L L L L ra to .V Q C L �' +•� a a) +N� O Q O C Q 'v .N N -6 Q -O a) a) L L o C U ra C U C }' '-' }' M ° O - ra cn O p ni C C L - O > N O O� O @ f 0 r�a N o N Q N C O }O i ro O O j a O U N -o ru ro -a -O .0 a) 0 Q C C t . " N 4 ° u O u Ln U L C v C � +� a, ro a O ° r° " p v c ai o ^ -0 ai Ln M E +, E 0- Q) -a u u u °- b4 u 0) ° O - N v _v +, @ o a+,) a L �, O .v L +, c-+ � O O U O V) L E ra ra E a V `� bn c >• +" L 1O Q Q t � +� bA N L C L a--+ a) a--+ C Q! N bD o U a) U ° O C N N v Q C C E a) E E +' ° -o E o n C v i a o L M - a� C Q 3 c � 3 p p Q v, u -° O o L o o o r� a, n V) Ln -C o v o ao — o o C +' O V) a) 41 u ut 7 E E C +� i O +' ro v) U cn V Q .� ra +� _� > N O N O `~ CL U N a) .� N ca bA >c: u ra > M C > _o C ra E � C O 4, — O L +, Ul u O L ate) N 3 L +; +' O U O o L O bA V) > M .E v v a u Q t -0 � 0' C >, .— C v v +� O o ° 4 v u Q +� C ra a1 ^ L n N ro —i c M .0 Vt V) +-+ +-+ +,, ai (u i ra E — +' Q ra C a-+ M Q V) a) C +J a) +J C ut a) ca O +� L V) a) a) + + rLa O E E rLa a=i O 0) 5 � N a '� a) ° .�' ; a) U U (a E 3 VCi v a1 N O Ou C '� > OU U •Z O O Q �_ C A E N O CS C Q a1 O N a) a C rl L L L O p a) O a) C C L w w — Ln v) o_ (D L w ry Q -o 0- u ra u rn Q (A a a Ln N a1 Ln N 0 a CC? > r6 N Q) > M a) V ��,,, O aJ Ln bA M O _u of O O D s ON C U Cn 7 � C CL Co > U C O r - 7 O ra V) N U t: o r' E ,n v +. v bolo v a J - E v)Cu cu v o a CO a) M + `'� +i+ C) ra O Q V H �i a 5 C V LL N - h N V) O O a! bC o m v c Z c c c a v o Vf V (Oj U Get Connected for Economic Prosoerity and Cluality of Life Resource Guide Pawn 7A ~ N T o O �„ = _0 W i U O aJ V L -o � G1 41 z � C -O M > (a N O V) v i O d p O U +� Ln LI)GJ aJ U T C C (a Ln (a (n L L C: CO 0 Q) ° v (a aJ L U r:! 0 - U C C Ln O UO _0(0 C N a-•+ aJ L N l0 V1 C C LL C 4• >aj L l/7 -6 N O aJ aJ aJ 7 U aJ (a -o -o C O LO (0 E +, .� C C C C ate-+ aJ ° 'aj aJ t C C .0 .3 n3 Q .0 C •x .V) t � aJ C -0 '(o + N la t6 +_� O v- in O cn bA f0 f0 C U > E � }' E (0 V '6 'L 4U in v -O T O C C O -0 , O p vii +, > C (a O •� •O '� O v v O T C O C (0 N (0 r-I O C L aJ +-' V U U L in 7 •� O CTl V .2 C L (0 in cn 3 'E O C aJ � -p C U L7 O w C — aJ w w (a O_ _O aJ N C L in O v •� � (a -o aJ 0 T CO bA -C to (a C 3 bA J raa C +, in C O +� C Ln +J O_ U O C N +, O '4' > U p C am, 7 0 (a O N C bn C N N C aJ bA C aJ n 7 � N tw � in O 2 N � N C C C 7 L O_ C U Ln U >. 4J aJ w C C ._ C o r L U L E 7 O N C Ln GJ _ aJ U C Q L — C p 0 + C O v L Un a) E E QJ C � -o U O O Q Q * (a O O N } (0 v i= ._ G1 U p V C T C > .. C v } > L OU +' to aJ •0 p -0 7 p _o > C O N > V U _0 OU (a O L 0 t0 O O aJ +J O a1 N (a O _N U (6 O Q N O +� > V) aJ -O 4J ±� T > (a L C C ~ +, i C a1 (0 X O aJ 4+ C C L to O 'V } a L L 4O = v E p > C Q U . N a N w C C (a � O O- Q C O O } C C v - C > O y N ?� ^ L �ai 4 T GJ L C i j " to b°p GJ vi N aJ to to O '- C '—' u +' C O O E O C +-- GJ (6 bA _ L +-+ U U C (O 7 C N v V O y M T •— ° N GJ �, in L >= 7 L C ,n O L (a aJ vi n E C C U (6 G1 0 > +' C ' CO M p E .L a1 -o Q F.- O U N 4- C }' > U .� + > }' •U OC ,Q N ±' (a fUD +, C O C L U U -0 C M M (0 (a N V) GJ U N aJ Ln (0 O U — u O C a O O aJ d N N w +1 C .— •'�"' o Q GJ 7 p > M E N -6 00 +, O GJ � + •. (a L C � ,� '- o — C G) +.+ (a C L QJ Q O `n (a U C � U O L O C (6 O U •> 5= U tao N N C C aJ N U —" C N > O i= U in '+J (D aJ w O E a) }, (6 7 O 4J fa GJ .— E aJ L C U aJ C y i +� (6 C . L O Q L C UO M -0 � U 7 O U +' > N �n L O U •C O aJ •U -C O V Q V aJ ra ai (a L U Ln C O aJ o- .^ C +� L C O aJ O p V C L L T •— � L L GJ cn O O ,`n C V? — (a t C Q `n N a._, L O — Q O o a O O v Q O p O = O �' C 3 L av� +' U p +L f0 GJ M Ln (U — U a) E +J fa 7 bA U E N w ° C aJ `� Ln N U O Q O -o > .� `— :+, (a }, L C GJ -a cCa C 4--+ C ro C ° +� — C +, .0 C aJ :+� � f6 — o OU + a= _6 +° o °O C C �_ U +� N C i- O_ (-' O C GJ v, (0 J .(_a U W 'U U L aJ L a C v bTn n3 E ° " .> E Q o .0 o - v C aJ 4° 4° o E o v p y O (6 N O .� O N E O (0 +� ° L •� N C C a� o a) + +, o •• > p — v -0 Ln o O O .O -0 aJ O a, ao GJ a � '� o o o o C ° (0 O ^ +� OC QJ U N N p + +� 7 U > C i L O v v O '� '4, L � +' +� O O C (0 Q la > (6 (n L GJ GJ l0 3 cn L .� I U p C U -a M } U GJ C -0 U a '6 � O N T U U N v C U cn O n G�J 4A p '?� (6 U M .0 C aJ C M C Q 'C 'C U aJ GJ -p C +U-� O N a_-+ (0 -6 O 41 -6 L L a•' iJ fa GJ GJ N (La (' o C w ' a, E E u c (n v ° n O � aJ E a ;_ E w v � v v) w GJ O aJ N L 7 E MO Z -0 - � (a E O (6 L O w aJ C +-' v E E •`n 'n 4A U O_ _o Q 6 by O O L O ° -o C to GJ O C -p p -0 -o �_ U U •— +1 O O GJ 7 Ln '> '> C U m C C (6 O = C GJ — (a °- -C (a U — (a 7 U U U L — L p OU O N N O O V ca •— 4J > o O Q U p GJ C 6 Q v N GJ 'o tCa L C t QJ v v N U L C > 41 v aJ L L C t6 L Q aJ C E w �n _o C a Q U (n � v o w ca o o O m v� (n ca o +� +� v Q = 3 • • • • • • • • • • • • H a o � c 3 a c c Y v E ++ 4 i O +r u Or voo = � C Z oN Iv W oN l7 -I E 3 > 3 o aJ o = V Z U Get Connected for Economic Prosperity and Quality of Life Resource Guide Page 25 o c of o ° O L 'L U L UO ra u1 'a O 7 L ut N p Q) ' -0 bA C V N U O 7 L T -6 ~ U O v M ro C co _ p U Q) L � Q O N C + C 0 O E b O o Q) = pp .ar_o' C 0 c M°v a )O O > O > 4 Q— � >, M 'n v co O 0 W U E C E i E ° E w O Vi LQ) O O O O tv E p C O p O.0 -6 +- Q Q a) t -0 O to W ro U O r(o o to } vi C to V) U Q - i N U N a . _U C O - QQ) O O uJ `� ° in O � ro Q L +>N ' U U +� to U a) O ro 7 U C 4-1 Q) O -0 O -0 N Q) N L O > Z3 C V 7 C E 0 w -O M7 Q) -O o V) Q Q) > O N bn C M O O U O Q 4 O O QU O 0- C)'' a) U to U p p dA U� L Q O � -0 Q) O o C v v Q __. h N ° U U co O o p � Ln O ;° l7 v U ,, ? ro } O ro C n ra v — -p Q C +� O O 3 .� Q ,U V) w O 4-1 aJ C o U C rCa cQ C ra U Q o N +� *� a E C C Ln °i E E C +� O o 0 0 -0 a V; 3 v o `-' 3 o v O _V) � � o `*° ° a o'o 'n S U = U (Q .� t1A U Q) a ° ° - fu U Q N U ro V) O L U .N Y 4 C Y Q -0 a) L co ° Q U � U Q) > •V O 'L Q) � E ' M � N O 0 M C Q � ,Z Q to L N a) O uT L t � NO 'in in L QO 3 > i aQ-+ = to L + o ° O a C) v o 0 •— v °; C co o +� N " o •,J N 3 p Q) uN L 1 a 3 Q •U Q w U •–Q o E U Q> �VC Q C C L 1 -.'o O uC c p C°nhU E � U C o r N v E m 4 M v 'n C Q— o � U Q)Q) ) 9 M 7 � ^ _0 O C O 41 o, p ° + QC C: � N o a Q) Q n N U Q Q E O p > Q Q) U > • Q C z +1 Q . 7 t .– :t _0 Q, 0 M o ) ) U Q) Q) -0 a V) Q M Ln O C N X M U _ >` +- dA ut n -0 4-1 LU p+ =-0 0 C O ° C C p U +,E u Q 0 0 ' E ° E o 0 0 O N M .o o Q z > 'o U O ' a ' o — N a Ov N v > Q o U M o n M 4� a U -0 U U U U L n bA - U C i N .O w Ln Vl S U') O Q 6 o N Q n O n U p +- W Q � 4-1 E Q O C +- C O -0 ° a O O U N O O n U O U V) o � O O N O _6 4- > C E (Ij M O C o v O y > 4-C U Q -Q o M Q U -I U ° O .°o E E U O U E V) O O o o 6 E° � p o o o L v -0 , ° + o> _> C ° o '' Ln � E E M o c N L ai U ; ° V ° 0 a E E E E Q) > V °J E M do F v ° + > Vuo oO o o o o o w a a a E C o o > M Q 41 N N N U Q U U u Q C U 73 Q Q- > L O .E ) 'n U a° E _ 0 ° O p � O C C C U A VI O Q) QJ L W U 4� ._ Of 0 Q w W w ro w do rn Q ._ • • • • • • • • • • O O 00 = O IM v o ui o 'o n o = 0 4.. M O O = v v O N O U O Q1 qj N �. �.� . O L = v +.' rn ro y at > U U of m 3 r6 1 M 7 of U Get Connected for Economic Prosperity and Quality of Life Resource Guide Pace 26 RESOURCE GUIDE ADVISORS Olivia Alvarez Natasha Karl City of Los Angeles League of California Cities Michael Ammann Trish Kelly Solano Economic Development Corporation Applied Development Economics William Anderson Marsha Lubick City of San Diego Sharp Healthcare Foundation Deanne Baker Randy Iwasaki California State Association of Counties California Department of Transportation Francois Bar Chris McKenzie University of Southern California League of California Cities Panama Bartholomy David Mielke California Energy Commission Verizon Jim Bourgart Brian Moura CA Business,Transportation and Housing Agency City of San Carlos Dan Carrigg Geoffery Neal League of California Cities California State Association of Counties i Rachelle Chong Tina Nerat CA Office of the Chief Information Officer Consultant,Humboldt County d Judy Corbett Shaun Ng Local Government Commission California Department of Transportation Oscar Cruz Nick Pappadakis Community Partners Association of Monterey Bay Area Governments Margaret Felts Katherine Perez California Communications Association Urban Land Institute-Los Angeles Roger Fernandez Richard Porras City of Los Angeles AT&T Sandy George Joe Quan American Planning Association City of Los Angeles (Stefan George Associates) Doug Ramsey Asif Haq CA Institute for Telecommunications California Department of Transportation and Information Technology Jerry Jeffe Steve Reneker California Association of Councils of Governments City of Riverside CENTER John Shirey Bimla Rhinehart FOR A N E W California Redevelopment Association California Transportation Commission ORANGE COUNTY /_^..•f�.��..�r..J ice..L��.��.Y:�n..�...�....:r..��J/1..�I:a..�t 1:tom n���....-�1...J� n___w� CE CALIFORNIA EMERGING TECHNOLOGY FUND Dan Roberts CHAIRMAN Mono county Michael R. Peevey California Public Utilities Commission Terry Roberts Govornor's Office of Planning and Research SECRETARY Dr. Barbara O'Connor Gurbax Sahota California State University,Sacramento California Association for Local Economic Development TREASURER AND FOUNDING CFO Ben Scott Rich Motta Free Press AT&T Rusty Selix Jeff Campbell California Association of Councils of Governments Cisco Systems,Inc. David Shabazian The Honorable Martha M. Escutia Sacramento Area Council of Governments The Senator's(ret.)Firm,LLP Nathan Smith California Department of Transportation Jaquelline Fuller Google Inc. Connie Stewart California State University,Humboldt Barbara Johnston Millennium Real Estate Services Olivier Sylvain Fordam University School of Law Jim Kirkland Trimble Navigation Limited Emy Tseng City and County of San Francisco The Honorable Lloyd Levine Former State Assemblymember Jane Whang California Public Utilities Commission Gordon R. "Sam" Overton City of Los Angeles Commission on Disability Anna Marie Young Govornor's Office of Planning and Research Darrell Stewart Intel,Americas CONSULTANTS: Carol Whiteside California Strategies,LLC Wallace Walrod Center for a New Orange County PRESIDENT AND CEO Sunne Wright McPeak Seth Miller Partners-For-Sustainability CHAIRMAN OF THE CETF BOARD OF EXPERT ADVISORS Rachelle Chong Nick Poggioli CA Office of the Chief Information Officer Center for a New Orange County Ge►/'-------A i..r[...........:..Dr..a..e.r:w..r..l r%-14—_;1,4-D--.rn..G..:.1.. D......14 Erg w rl California Careers in Information Technology for Residents of Disadvantaged Communities EmpowerNet California is a non-profit collaboration among community-based organizations (CBOs) to train residents in lower-income, disadvantaged communities for good-paying jobs in information technology (IT). EmpowerNet delivers the collective experience of successful CBOs to assist communities and Workforce Investment Boards (WIBs) build IT career ladders, especially for entry-level and transitioning workers. EmpowerNet is a web-based Toolkit of resources to help establish or expand IT skills preparation and job-placement services, including best practices, curriculum, instructional manuals, consultation and referrals. Entry-level jobs in IT pay more, have better upward mobility, and have a greater potential for wage gains. In addition, IT workers are needed across all employment sectors and all labor markets. Further, the ability to use a computer and navigate the Internet—referred to as "digital literacy"—is a vital component of all jobs in the 21s' century and a skilled required and valued by most employers. Thus, developing training programs for IT careers pathways that are targeted to lower-income entry-level and transitioning workers also is a powerful strategy to tackle poverty and promote economic development. WHAT YOU CAN DO AS A LOCAL LEADER ✓ Find out what your local WIB is doing to offer training for IT career ladders and make sure this service is available in your community. ✓ Advocate for and ensure that all workforce preparation programs include training for digital literacy and IT skills. ✓ Encourage your local WIB and community training programs to take advantage of the resources provided by EmpowerNet California. EmpowerNet provides services for WIBs and CBOs looking to augment an existing training program or wanting to assess readiness for initiating a new program. EmpowerNet assists WIBs and CBOs quickly deploy effective IT workforce development programs for their underserved constituents. For more information: www.empowernetca.org "Organizations like EmpowerNet provide a proven model of success for Technology Training programs throughout California that travel down a similar pathway to digital inclusion. Through use of'the EmpowerNet Toolkit, organizations can leverage resources to maximize their impact on the individuals and communities they serve." Supervisor John Gioia, Contra Costa County Gn+rnnnnr+nrl fnr Frnnnmir P—cnari+v and Minli+v of I ifa Racnnrra rnirla Pape 29 Computer Recycling and Refurbishing for Public Benefit One of the biggest barriers to closing the Digital Divide is the affordability of computers and broadband service for lower-income families. Although computing devices are increasingly more affordable and broadband providers offer a variety of entry-level subscription packages, cost still is a major hurdle for many Californians. And, having a computer in the household usually is a pre-requisite for subscribing to broadband service. Further, although mobile devices with Internet connectivity for access to vital information are becoming increasingly prevalent among lower-income consumers, workforce preparation requires keyboarding skills to compose written documents and create spreadsheets—tasks which today are not easily performed on mobile devices. Thus, for students and workers to acquire 21St century skills, it is important for them to become proficient in using computers. As local governments seek ways to reduce environmental impacts and "green" their practices, public officials are considering strategies to keep used computers and electronic waste out of landfills both at home and abroad. Although it is a reasonable financial management practice for public agencies to use computers until the value is fully depreciated and then contract with a firm to dispose of them, often it is not known publicly where the used components end up. In order to address these challenges, some local governments have adopted a policy and established a program for recycling their used computers, having them refurbished through workforce training programs, and making them available at no or low cost to local non-profit organizations and/or low-income families. For example, the San Diego Futures Foundation has an agreement with San Diego County and the Northrop Grumman Corporation to recycle their old computers, train workers to refurbish them, and make them available to the community. Since 1999, more than 23,000 computers have been refurbished and donated or sold at a very low price to San Diego non-profit organizations, schools, and needy families. In Northern California, Napa County has established a computer recycling program. Relia Tech, a social- benefit enterprise associated with Stride Center, hires and trains underemployed individuals to refurbish recycled computers. And, TechSoup.org, provides extensive information about lower- cost computers and broadband service throughout California. WHAT YOU CAN DO AS A LOCAL LEADER ✓ Find out what your jurisdiction does with used computers and where they end up when replaced. Ask for a copy of your jurisdiction's written policy. ✓ Request a simple assessment of feasibility and cost-benefit analysis of a computer recycling and refurbishing program for your jurisdiction. ✓ Encourage other government agencies and private-sector employers to join you in establishing a computer recycling and refurbishing program. "In San Diego County we strongly believe that computers and broadband access are vital tools for a community. That is why we make certain that our surplus computers are refurbished with the support of San Diego Futures Foundation and then provided for free or at reduced cost to those in San Diego County who may otherwise be without access." Supervisor Pam Slater-Price,San Diego County Get Connected for Economic Prosnerity and Quality of I ifa RacnllrrP C;nida o.aa An JI c�t.rF Leadership Action Check List Getting Connected for Economic Prosperity and Quality of Life The following Check List provides a spectrum of possible actions that local and regional leaders may want to consider for"Getting Connected for Economic Prosperity and Quality of Life" by promoting the deployment and adoption of broadband. It is intended only as a tool to jumpstart action and is neither prescriptive nor exhaustive. Local and regional leaders will have to determine what works best within their own jurisdictions. It is anticipated that local and regional leaders will be innovative and creative beyond this Check List in developing an action plan. Action Target Date Accomplished Adopt a Get Connected! Resolution and Post on Your Website Convene Community Forums to Listen to the Public's Views on a Policy Hold a Public Hearing to Gather Input from Experts and Citizens on a Policy Adopt a Policy to Promote Broadband Deployment and Adoption Incorporate the Policy into the General Plan and Other Key Documents Provide All Essential Government Information and Public Services Online Develop a Telecommuting Program for Employees and Encourage Others Encourage All Health Providers to Join the California Telehealth Network Encourage Schools to Implement School2Home or a Similar Program Equip and Designate Libraries as Community Wireless "Hot Spots" Establish a Computer Refurbishing Program to Help Lower-Income Families Collaborate with Other Jurisdictions in a Regional Consortium Please send copies of your resolution,policies and updates on your action plan to: California Emerging Technology Fund The Hearst Building 5 Third Street,Suite 320 San Francisco, California 94103-3206 www.CETFund.orp CENTER FOR A NEW An inventory of actions and resources will be posted on the CETF website. ORANGE COUNTY F7- ........... ..................... Provide leadership statewide to close the "Digital Divide" by accelerating the deployment and adoption of broadband to unserved and underserved communities and populations. Ensure that California is a global leader in the availability and use of broadband technology. CEnThe Hearst Building �`---- _- 5 Third Street, Suite 320 1000 North Alameda, Suite 240 ALIFORNI,9 FMERGING TF('ITNOLOC;Y {:�'_;v\Z San Francisco, CA 94103-3206 Los Angeles, CA 90012-4297 (415) 744-CETF Phone (213) 443-9952 Phone www.cetfund.org (415) 744-2399 Fax (213) 613-0362 Fax Volume I No. 2 SPRING 2011 • GETCONNECTED! Connections Your Life Made Easier i A publication of the California Emerging Technol�� und on the progress of NTIA-supported programs. NTIA Support rniaEmfor gingT Connecting People with Disabilities The California Emerging Technology Fund(CETF)was awarded two grants from the National Telecommu- nications and Information Agency(NTIA)of the U.S. C Deportment of Commerce in 2010 for the Broadband CEyE6 FOR Technology Opportunities Program(BTOP).The grants total$14.3 million and support 19 partner ACCESSIBLE TECH organizations throughout California.The Broadband Awareness and Adoption(BAA)program and Access a to Careers in Technology(ACT)program will reach more than 750,000 people across California.With a grant period from April 2010 to January 2013,the BAA program mobilizes the resources of eight partner organizations statewide to reach those communities most impacted by the Digital Divide.With a grant r period from October 2010 to September 2013,the ° ACT program is a scalable workforce development program expanding access to broadband and 21 st Century jobs in communities across California. Guy Thomas is a longtime BoardMemheroftheCenterforA ccessihleTechnology.Acommunityactivist,Guyde pends on the Internetfor research and communications,as wellas to take care of everyday needs like shopping. CETFco-hosted a forum featuring Federal Communica- tions Commission The Center for Accessible Technology helps people with disabilities gain Chairman Julius Genachowskion access to the Internet—and access to the world. Aprill4,2011. CETY M any people surf the web and stay in Importance of the Internet touch with friends online, but using The Internet plays a big role in Guy's day- the Internet can be especially important for today life. people who have a disability. The Center Welcome from the President and CEO for Accessible Technology(CforAT helps "In a large way, I spend a lot of my life on Financial Report connect people with disabilities to technol- the Internet," shared Guy. "Because I'm Partner Highlights ogies, like the Internet, that can help them severely limited in physical ability, the only live their lives more easily. place where I can do things without a lot of help is on the Internet." CforAT Board Member Guy Thomas has been a political activist and community As an activist, Guy stays on top of a wide organizer since high school. He also has range of issues. Currently, he's monitor- a neuromuscular disability which leaves him ing the state budget and how it will affect unable to walk or use his arms. He uses a services for people with disabilities. He mouth piece to operate his wheelchair and does all of his CONTINUED ON PAGE 3 laptop computer. research online Welcome from the President and CEO TACT fil W) Dear Friends: The California Emerging Technology Fund (CETFj was established by the California Public Utilities Commission as a statewide non-profit organiza- tion. CETF is a key partner to the State of California in closing the Digital Connections is a publication of the California Divide by accelerating the deployment and adoption of broadband and information Emerging Technology Fund on the progress of NTIA-supported programs.This newsletter is technologies. posted at www.cetfund.org.For questions or comments about Connections,please email We are encouraged that measureable progress is being made thanks to the efforts of State audrey.chiang @cetfund.org. Administration Officials and Legislators, Local and Regional Government Officials, Civic and Community Leaders, Employers and Labor Representatives, Anchor Institutions, and a spectrum of Community-Based Organizations throughout the state. While we know that broadband is Editor:Audrey Chiang not a "silver bullet" for the challenges facing California, we have learned that it is a power- CETF NTIA Program Staff ful component of the "silver buckshot" to improve the quality of life of Californians, transform Susan Walters,Senior Vice President schools and neighborhoods, and enhance economic prosperity. Luis Arteaga,Director of Emerging Markets Raquel Cinnt,Associate Vice President Jennifer Riggs,Portfolio Manager As California historian and State Librarian Emeritus Kevin Starr has implored, we must"reboot" Audrey Chiang,Communications California—come together to "hit the restart button" and reform government and all institutions &Portfolio Manager to once again work for Californians. Helping Californians to GetConnected./to harness the benefits and productivity of information technologies is a vital part of the solution. California Emerging Technology Fund In this issue of Connections, you will read about the successful strategies CETF partner organi- 5Third Street, 20 3 Suite 3206 zations are using to reach the communities we are targeting to Get Connected./ San Francisco,CA to 320 415-744-2383 415-744-2399 Fax Sincerely, Sunne Wright McPeak 1000 North Alameda Street,Suite 240 President and CEO, California Emerging Technology Fund Los Angeles,CA 90012-4297 213-443-9952 Report 213-808-1009 Fax Baseline: Broadband Awareness and Adoption(BAA) of households with annual income of$40,000 or less Grant Period April 1,2010—April 30,2012 info@cetfund.org with Internet connection(from PPIC August 2010 survey): 19'' Total Budget:$9,360,672 www.ceffund.org Achievements To Date: Investment Breakdown: 77/Federal Grant,10 l0/CETF Funds, www.Get(onnectedToday.=. Number of California Counties 10%Organizational Funds,3%In Kind supporting bet<aooe<fed!40 Expenses as of Mar.31,2011:$6,017,163(64%of total budget) www.youtube.com/use 'r"`°��� p Number of households adopting broadband:4,244 Access to Careers in Technology(ACT) Number of individuals receiving Grant Period Oct.1,2010–Dec.31,2012 digital literacy training: 30,35, Total Budget:S11,081,130 Number of individuals reached through Investment Breakdown:64%Federal Grant, awareness and outreach activities: 1,914,080 14%CETF Funds,21%Organizational Funds,I%In Kind Number of jobs created,retained,and placed: 363.85 Expenses as of Mar.31,2011:$3,215,655(29%of total budget) 2 Nvww.GetC o n n ec tedTo d continued from page 1 and then posts updates on several online Center for Accessible Technology the technologies that rely on high speed message boards. Because access to technology is an issue communication. close to his heart, Guy has volunteered with "I can't manipulate paper," said Guy. CforAT for the past 15 years. Through CETF and NTIA support, CforAT "Physically, I can't deal with books and launched the Assistive Technology Coalition newspapers, so the Internet makes it pos- "It is amazing how much technology is Project in early 2011 to make information sible for me to stay politically involved." available today, but not everyone with a about assistive technology more readily disability can get their hands on the technol- available to novice users through the Shopping online is also easier for Guy ogy that can make their lives easier," said Project's website, www.atcoalition.org. than going to a store, where he has to Guy. "One barrier is financial. The other have someone help him gather items, get is knowledge about what is out there and "The main goal is to provide the expertise his wallet out, and handle the purchase what is useful." that we give people locally to people transaction. throughout the state, who do not have Founded in 1983, CforAT serves as both a access to an Assistive Technology Center, But the biggest impact of the Internet for brick-and-mortar and online clearinghouse and to provide trainings that people can Guy is its ability to build community. for information about assistive technology access no matter where they live, " said options to make computer use easier for Dmitri Belser, CforAT Executive Director. "Through the Internet—email, social media, people with disabilities. The group works electronic mailing lists—we can build com- with students, adults, and organizations like Recent online trainings sponsored by the munity without physically being together," libraries. CforAT Computer Access Special- Assistive Technology Coalition Project said Guy. "There are not many places on ists meet with clients both at the organiza- covered topics such as: Improving Website the planet where more than five people in tion's Berkeley office, where clients can test Accessibility, Getting Seniors Online, and wheelchairs can get together at the same different products firsthand, or in a client's How iPads Can Support Users with time and have a decent conversation. The home or place of business. Disabilities. Internet makes it possible for people with disabilities to be involved and active." "On several occasions, as my disability Opening Doors for People with Disabilities I` has changed, I've turned to CforAT to walk "Through our online trainings, we have �Wp worked with individuals to help them et ® me through my different equipment options,' P g shared Guy. "It's helpful to have a place to online for the first time," shared Dmitri. "It is go to try out different equipment to see what exciting to hear how those individuals, who works for you." initially thought computers were a barrier, have found how much a computer and CforAT is funded by the California Emerging the Internet opens the door to the world for Technology Fund (CETF) and the National someone with a disability." Telecommunications and Information Agen- To sign up for upcoming trainings through Guy Thomas uses a mouth stick to type on his laptop com- cy(NTIA) to help disabled individuals, and the Assistive Technology Coalition, visit puter. 2heCenterforAccessibleTeehnology bas equip- the service providers who work with them, www.atcoalition.org. To learn more about ment like this availahlefor clients to try outfirsthand. gain access to broadband in the home and the Center for Accessible Technology, visit www.cforat.org. _ e Broadband Awareness and Adoption T he Broadband Awareness and Adoption (BAAl program of the California Emerging Technology Fund provides households in low- income communities with the basic building blocks necessary to adopt broadband technology. It mobilizes the talents and resources of eight partner organizations statewide with demonstrated experience reaching those communities most impacted by the Digital Divide. The Broadband Awareness and Adoption program focuses on low-income families, limited-English speaking Latinos, rural residents, and people with disabilities—groups whose computer and broadband usage has significantly trailed other demographic groups. 2-1-1/United Ways 2-1-1 is an easy-to-remember phone number that connects people to essential community information and services. The Broadband Awareness and Adoption program helped the state's 2-1-1 s add digital literacy resources to their databases, connecting 2-1-1 call- ers to local computer training classes, low cost computers, and Internet service providers. Since the beginning of the grant, 2-1-1 Community Resource Advisors, like Lynn Hughes in Los Angeles(pictured), have referred more than 27,000 people to community technology resources. Contact: Lilian Coral, Program Manager, 211 California, 213.808.6227,www.unitedwaysca.org Access Now Access Now partners with non profits with strong track records for serving the community, like the Treasure Island Homeless Develop- ment Initiative(TIHDI), to produce Computer Help Day events. These events introduce meaningful online services to community members. Community members received help and resources during an Access Now volunteer-staffed event sponsored by TIHDI on April 6(pictured). Contact: Kari Gray, Executive Director,415.786.9935,www.computerhelpdays.org Center for Accessible Technology The Center for Accessible Technology(CforAT)reaches people with disabilities,assistive technology specialists,aging resources staff, Independent Living Center staff, librarians, business owners,and school district staff through free webinar trainings, email marketing, and social networking. CforAT's assistive technology webinars for people with disabilities were attended by 271 people in the first quarter of 201 1. Contact: Dmitri Belser, Executive Director, 510.841.3224,www.atcoalition.org Chicana/Latina Foundation Chicana/Latina Foundation(CLF)partners with grocery stores like Mi Pueblo in San Jose and Lola's Market in Santa Rosa to pro- mote their Broadband Awareness and Adoption Program in the Latino community. (Pictured)CLF Project Coordinator Alicia Orozco shares their successful outreach strategy at a recent forum at the Stride Center. This quarter, CLF helped 371 people connect to the Internet for the first time. Contact: Alicia Orozco, Project Coordinator, 650.548.1049,www.chicanalatina.org Dewey Square Group Dewey Square Group(DSG)works through churches and faith-based organizations to raise public awareness about the benefits of -- the Internet and to sign people up for in-home Internet for the first time. DSG and Catholic Charities of Fresno opened a Computer Training Center in Catholic Charities'downtown Fresno center(pictured). The Computer Center holds 70 basic bilingual training classes each month. More than 60 community leaders attended the grand opening in February, during which 46 people were able to successfully file their taxes online. Contact: Linda Garcia, Principal/Project Director, 916.447.4099,www.deweysquare.com Latino Community Foundation Latino Community Foundation(LCF) partners reach the Latino community by conducting presentations at community groups and churches and distributing fliers at events and local businesses. Bicultural staff members deliver messages that resonate with L atino immigrant families: getting connected will help our 9 g child succeed in 9 p y school increase your'ob skills,and help Y ou stay in touch with family members, especially those living in other countries. This quarter, LCF partners trained 1,138 people and helped 162 individuals subscribe to broadband. (Pictured)A resident enjoyed the training at the Michael Chavez Center in Concord. Contact: Kathy Valenzuela, Program Director,415-733-8579,www.latinocf.org Radio Bilingue f Radio Biling6e promotes the benefits of broadband through radio talk shows and messages 9 g featuring interviews with community members and field experts on how the use of broadband is changing their lives. The non-profit radio network also produces major ' µ community events, like the Mariachi Festival on March 6, which are opportunities to promote Get Connected/to the community. (Pictured)More than 700 people visited the technology booths at the Mariachi Festival in Fresno,which was attended by more than 4,360 people. (Photography by Bob Higgins and Brian Higgins.) Contact: Jose Moran, Project Manager, 559.455.5745, conectate.radiobilingue.org Social Interest Solutions/One-e-App Social Interest Solutions has successfully increased use of their One-e-App online health and social services application platform by setting up computer stations in social service agencies throughout California. (Pictured)A client used broadband to apply for health and social services programs and to learn how to get broadband in her home. This computer station is one of 26 funded through the Broadband Awareness and Adoption Program to demonstrate the value of broadband and provide referrals to community tech- nology resources. This quarter, more than 30,000 people were referred to broadband resources through One-e-App. Contact: Lucy Streett, Senior Policy Manager, 510-273-46401 statewide.oneeapp.org Access to Careers in Technology The Access to Careers in Technology (ACT) program of the California Emerging Technology Fund establishes sustainable broadband ecosystems in six low-income areas throughout the state so youth, adults, and small business owners can receive computer training, learn how to get connected to broadband, and put these skills to work towards career advancement. The ACT program provides indi- viduals with the building blocks for a career, giving people access to not just a job, but to a field of work that is in high demand. California Resources and Training California Resources and Training(CARAT)partners with small business development associations throughout the state to let business owners in underserved communities know about their free technology training programs. CARAT's small business training programs began in March with two events in Oakland and two events in Los Angeles. (Pictured)Rick Ohlrich, Director of the Alameda County Small Business Development Center, posed with Pierre Loving,CARAT Program Manager. Contact: Selma Taylor, Executive Director,510.267.8994,www.caratnet.org it Caminos-Pathways Learning Center of San Francisco Caminos partners with local organizations serving the Latino immigrant community in San Francisco who refer their clients to Cami- nos'training programs. In addition, Caminos provides a workshop on Internet safety every Friday afternoon that is free and open to the public. These successful outreach strategies have helped pack Caminos'classrooms, which currently have waiting lists. More than 300 people are currently enrolled in the spring technology training courses at Caminos. Contact: Jessy Gonzalez, Executive Director,415.824.0682 wvvw.caminossf.org Chrysalis i Chrysalis,a non-profit agency serving homeless, low-income, and formerly incarcerated individuals in Los Angeles, relies on word- of-mouth and their 27-year track record in the community as their most successful outreach strategies. Former clients, partner agency staff, members of faith communities, probation and parole officers,and government benefits staff all make regular referrals to the technology training and job placement services at Chrysalis. (Pictured)In March 2011, Chrysalis opened a new laptop computer lab in their downtown Los Angeles training center. Contact: Michael Graff-Weisner,Vice President, 213.806.6341,www.ckangelives.org EmpowerNet California EmpowerNet leverages the power of social media through Facebook,Twitter, and a new WordPress blog to augment their face- to-face outreach efforts. EmpowerNet works with workforce development non-profits across California interested in starting digital literacy training in their communities. By partnering with EmpowerNet, organizations gain access to best practices, resources, and ongoing support to quickly implement a customized training program based on the successful Stride Center model. (Pictured)Staff and participants at the first EmpowerNet Training Academy. The next Training Academy will be held July 12-14, 201 1. Contact: Joe McKinley, Chief Executive Officer, 510.567.4855,www.empowernetca.org Goodwill Industries of San Francisco, San Mateo and Morin Goodwill Industries starts right at home—by educating their employees about the benefits of broadband and assisting them in getting connected. Their employees, in turn, use their experience in getting connected to motivate program participants to adopt broadband as well. This past quarter, more than 400 people were contacted through presentations, direct contact,and tabling at public events, helping to fill Goodwill's technology training classrooms(pictured). Contact: Ryan Boyle, Program Manager,415.575.2206,www.sfgoodwill.org /G ...- . ... •u OCCUR t OCCUR provides technology training and job placement support for low-income individuals at the Eastmont Technology Center and Lion Creek Crossings Technology Center in East Oakland. By conducting outreach at local churches, job fairs,youth centers, librar- ies, senior centers, and re-entry programs, OCCUR staff members have successfully enrolled 135 people in their technology training programs over the past quarter. (Pictured)Terry McFadden(1)and Barbara Mayfield(r)received instruction from Job Placement Specialist Betty Glenn at the Eastmont Technology Center. Contact: David Glover, Executive Director, 510.839.2440,www.occurnow.org San Diego Futures Foundation The San Diego Broadband Initiative(SDBI)of the San Diego Futures Foundation reaches low-income continuing education adults by working with the San Diego Community College District. On January 10, SDBI spoke at San Diego's Mid-City Campus Associated Student Body meeting, resulting in a surge of student appointments for low-cost home Internet service and hardware. The school also requested broadband information for distribution to the entire student body. (Pictured)Students can intern at SDFF to learn technology-related job skills. Contact: Louis Nava, SDBI Program Manager, 619.269.1684,www.sdbroadband.org Southeast Community Development Corporation Southeast Community Development Corporation(SCDC) reaches underserved and un-connected community members by working with local parent groups and non-profit partners to distribute flyers and posters about their community events and workshops. (Pic- tured)On March 26, SCDC and the City of Cudahy hosted a Get Connecledl Fair at the Lugo Park Community Center to celebrate the newly established Lugo Park Computer Lab. Contact: Cesar Zaldivar-Motts, Executive Director, 323.585.4579,www.scdcorp.org Stride Center The Stride Center's strategy of providing wrap-around training—from soft skills like interviewing basics, to hard skills such as computer literacy, PC technician training and work experience at ReliaTech, Stride's technology support social venture business—at- tracts low-income adults into its job training, job placement, and job creation programs. (Pictured)A group of Stride Center students posed with staff members from staffing firm Ascent Services Group after a mock interview event at Ascent. Contact: Barrie Hathaway, Executive Director,510.234.1300 x101,www.stridecenter.org The ACME N_ etwork The ACME Network delivers its online mentoring platform to California classrooms. Hollywood animation professionals help foster �w leadership,communication, creativity,and 21 st century job skills in students. Recent competition winner,ACME student Vanessa Flores(pictured) inspires the community with her vision of a meaningful career. "I've found my calling,"said Vanessa. "I encourage other young animators to work in a team environment, like at Disney, DreamWorks, or Pixar." Contact: Deborah Brooks, Executive Director, 213.240.5980,www.theacmenetwork.org Youth Radio s'i 4 f °•q,s,, Youth Radio's most successful outreach strategy is the informal outreach their current and former students conduct through word of mouth in the Bay Area high schools,Youth Radio's key partners. Many of Youth Radio's students stay with the organization through- out their high school careers working as interns and project associates after their training program is complete. (Pictured)Eighteen students graduated from Youth Radio's Core Class in March 201 1. Contact: Martina Tran, Director of Media Education, 510.251.1101,www.youthradio.org CONNECTED! Your Life Mode Easier California Emerging Technology Fund The Hearst Building 5 Third Street,Suite 320 San Francisco,CA 94103-3206 What is the Gelloaaecled1program? Get Connectedt is a statewide public awareness program of the California Emerging Technology Fund (CETF). Get Connectedteducates targeted populations about the benefits of high-speed Internet and,,�orl<s closely with community organizations to help new users feel comfortable using the Internet for work and play. Become a partner by signing up on www.GetConnectedToday.com. 2-1-1 is a free_phone service sponsored by United Ways,-sta;$� gencies, local municipalities, and private philanthropy providing 2%-jr easy access to informafion Obout.a range of health and fiut�ttjn`services, including broadband adoption assistance. 2-1-1 California is Get Connected.Get Answers. the statewide•metwork_..of.lpcal 2-1-1-information and referc4j;providers. Get Connected./partners offering digital literacy and training programs are promoted through 21-1's statewide referral service. Call 2-1-1 to learn more. Ads Spark Community Interest to"Get 6fiifeCtedl Look for GetConnectedtads on local radio and TV.stations•in,Los Angeles and Fresno beginning in April. These advertisements in Spanish and English help raise consumer awareness about the benefits of broadband and encourage viewers and listeners to call 2-1-1 or visit www.GetConnectedToday.com to learn how to sign up for the Internet. Digital Divide Study Results Available in June Check out our website in late June for results from a statewide survey on in-home broadband use and adoption. This study by the Public Policy Institute of California (PPIC)was supported by CETF and ZeroDivide. The last PPIC study detailing the Digital Divide in California was published in August 2010. CONNECTED! Get Your Resource Map (www.GetConnectedToday.com/find-broadband) i g 6ello1717emed./partners across California are placing this free Resource Map on their websites. Clients, E .-Y tit "Sn:_ staff,and community members can use this map to quickly locate computer resources in their neighborhoods. Visit www.GetfonnectedToday.ram or email audrey.chiang @cetfund.org for more information. s � GFf uCOhIICW is 1 Resolve • Get Connected! Overview , California State Broadband Initiative 7Wenty-First Century Government •Executive Order to expand broadband access and usage in California Broadband deployment system -Collaboration between supply and demand by use of automated system technologies Broadband data collection system •GIS/mapping State broadband infrastructure California Broadband Council -Established by S.B.1462 in 2010 1100t c.-�I S California Emerging Technology Fund -Provide leadership statewide to minimize the Digital Divide by accelerating the deployment and adoption of broadband and other advanced communication services to unserved,and Ensure that California is a global leader in the availability and use of broadband technology. Statewide Survey ceTOONNEeTEDl 2 Benefits of Broadband Adoption Access to broadband is necessary to participate fully in and enjoy equal benefits of today's society. Much of today's economic and educational opportunity is only available through the Internet. Broadband access can help create bridges for people previously isolated from mainstream resources. Program Highlights Public Awareness Program: •www.GetConnectedToday com -Statewide ad campaign http://w Voutube com/us /cetfund Shared Resources: •Partner Portal -httl2://www.GetConnectedToday.com Community Coalition Building: -Get Connected!Regional Roundtables& events mxcrmi Get Connected!Partner Portal CONNECTED! om n�moo ros_, ._ MUM Tools and Resources ,....d..,m �a-^:cor+ccrmi 3 -t�CONNEQED! o.r Get Connected!Partner Resoureces 1 . Inland Empire Regional Broadband Consortium SB1040 Sets aside CASF funding for Regional Consortia Inland Empire Regional Broadband Consortia Goals: •Increasing sustainability of broadband infrastructure and deployment projects •Supporting community-based parties,especially anchor institutions,that are working to increase deployment,access,and adoption Current IERBC Partners •SB Economic Development Agency(Fiscal) .Alliance for Commercialization of Technology •SmartRiverside cor+E«a Get Connected!San Bernardino NTIA Grants in San Bernardino •CETF NTIA Grants •Housing Authority-County of San Bernardino Get Connected!Regional Roundtables Complements the City of San Bernardino's Energy Efficiency and Conservation , Strategy 's " r CONNECTED. 4 r ` L # Resolution • Embrace the goal to achieve Broadband Internet access at home for 80%of all Californians statewide by 2015 Resolution • Offer a broadband adoption training site for citizens to optimize the use of broadband technology and inform and engage residents to the benefits of broadband in an effort to help bridge the economic divide A.6 �Tn Resolution • Cooperate and share the results of Get Connected!with neighboring jurisdictions and other public agencies p 5 � � CO"N IC7o, Resolution • Council to authorize the use of their names,titles,and City name as champions of Get Connected!on the websites of the California Emerging Technology Fund and in printed materials pertaining to Get Connected! CC,MCho! 6 6w �. O Q O a a c 0 0 N c Q N O a O a O O O a O a a a a O O v a o o O a O O -= c a O c O .Q ::E Z V) Lo V) Lo Lo (n V) in v) cn cn > U a a U ' Z3 O a O g a > C O 0 Z a o E a a 0 c Qo N a Q r. a II c j i3 O O N Q Q Q m V V V 0 w LL. = Y ® y /y/�♦� Q > > > > > > > > > > > > > > > _ c o in c O Ad mo�wx Vf \r/ a O tt 2 ti tc. O £ 7 CL o � �O C? ! o ca ut `c a 0 am C o a -g N N N a O N O B m Q O a Q a a7 N c u + - a a Sj ::E Z 0 a a i2 cn v) v) v) cn v) v) ways be no online saves you money �+ ecx Lrt�eaiiceiy" f<xM 4� �!�M�,ub?akle.^ G>at�SlRpta.tSA Crr-� errtkr� t1w t Axtyeta an/'aeYW WxAd taw *M"tt2CI vim'ww ate, a O cffky OMO r,,,4<t�, a,agwi»'fN1YY'R'1F ftw SWAM£ Avtar afle Average Saved Spent Annually' Ouc To Broadband - ENTERTAINMENT 51 .7°./© ,#' ....... TRAVEL 20.0% $1 ,, 32 HOuStNG 7.7% F O 0 0 25.70,16 0/O APPAREL. 37.1 % 340 A U T O M O T i V E 1 .50/0 .. N E VV S P A P E R S 10 0 U ) GASOLINE 4.70/c NON-PRESCRIPTION ORUGS 24.2'X BILL PAY 1000/0 a * 4M5i 811di1�$tt lL�.�., 4�tt1'SQb�!bl'1 ';'IBeMdA'•r dittfi{'�ftY t1M�'� 1'tft4e'1L Vjf L,ztbrt#k CS•MNFt72i+>"=' •:t}l�LS3•' ,. .:? Ilato leaa'n mor visf� tJtr,nx..rrcgt rrw+.,vyh.., aure... JUST ' TWG : 5 CALIFORNIA'S DIGITAL DIVIDE Mark Baldassare,Dean Bonner,Sonja Petek,Jui Shrestha ► Internet use and broadband access are widespread among Californians. A large majority of Californians have a broadband Internet connection at home(72%,up from 55%in 2008). Broadband use at home is 11 points higher in California than in the nation as a whole:In a recent Pew Internet &American Life Project survey,61%of adults nationwide reported having broadband.Currently,84%of Californians use the Internet(up from 70%in 2008),compared to 77%of adults nationwide. ► But demographic differences are striking. Despite a 21-point increase in broadband use among Latinos since 2008(rising from 34%to 55%),other racial/ethnic groups are still much more likely to use broadband:whites(81%),Asians(76%),and blacks(74%). Still,the divide between Latinos and other racial/ethnic groups has narrowed somewhat since 2008(minus 8 points compared to whites,minus 12 points compared to Asians,and minus 13 points compared to blacks).Similarly, despite a 27-point increase in broadband use among non-citizens since 2008(rising from 23%to 50%),U.S.-born residents(80%)and naturalized citizens(64%)are still more likely to report broadband use.Still,although a gap remains,the divide between U.S-born residents and non-citizens has narrowed by 14 points since 2008.Broadband use is higher among college graduates(90%)and those with some college education (84%)than among less educated Californians(53%).Similarly,broadband use is higher among adults with household incomes of$80,000 or more(93%) and among those who earn between $40,000 and $80,000(82%)than among less affluent Californians(58%).Higher broadband use is also reported by residents in the San Francisco Bay Area(78%,up 13 points since 2008)and in the Orange/San Diego County area(76%,up 18 points)than by residents in the Central Valley(70%,up 17),Los Angeles(68%,up 20),and the Inland Empire(66%,up 10). ► And differences exist even across Latino subgroups. While broadband use among Latinos has increased 21 points since 2008,disparities among Latinos persist.Some Latino subgroups are similar to other racial/ethnic groups in their use of broadband.For example,relatively high rates of broadband use are evident among those who are U.S.born(79%),who prefer to speak English(82%),and who earn at least$40,000 per year(78%).But other Latino subgroups still lag far behind,such as those who are foreign-born(40%),who prefer to speak Spanish(35%),and who earn under$40,000 per year(47%). ► Residents with disabilities and older residents lag behind. Not every adult with a disability is able to participate in telephone surveys.Among those in our surveys who do report a disability,handicap,or chronic disease,or who have difficulty seeing,hearing,talking,or walking,49% report they use broadband,compared to 76%without a disability.Residents with a disability are also far less likely than others to report Internet use(67%vs.87%).Similarly,older Californians are less likely than younger generations to report broadband or Internet use.Those age 55 and older are the least likely to report using this technology(61%broadband,74%Internet)compared to those in the 35-54 age group(72%broadband,84% Internet)and the 18-34 age group(81%broadband,92%Internet). ► Younger,more educated,and more affluent adults are more likely to access the Internet with a cell phone. Forty percent of adults use their cell phone to access the Internet,a 21-point increase since 2008(19%2008,26% 2009,40%today).Residents ages 18 to 34 are far more likely than adults age 55 and older to use their cell phone to go online(57%vs. 17%).Using a cell phone to access the Internet is highest among blacks(57%),followed by whites(43%),Asians(41%),and Latinos (32%).The percentage of adults using cell phones to connect to the Internet declines sharply with age and increases sharply with education and income. PPIC INSTITUTE o(CALIFORNIA www.ppic.org J7NE•.P A CT S CALIFORNIA'S DIGITAL DIVIDE June 2011 California's digital divide Internet use* Broadband at home 2008 2009 2010 2011 2008 2009 2010 2011 All adults 70% 76% 81% 84% 55% 62% 70% 72% Asians 80 85 87 86 67 74 77 76 Blacks 82 81 82 85 66 62 70 74 Race/Ethnicity Latinos 48 53 65 70 34 39 50 55 Whites 81 88 90 92 68 75 82 81 U.S.-born 81 85 89 91 67 71 79 80 Citizenship Naturalized citizen 62 68 71 78 46 57 60 64 Noncitizen 36 45 51 65 23 31 36 50 No college 47 54 62 69 32 37 46 53 Education Some college 81 84 88 94 63 69 75 84 College graduate 92 93 95 97 81 83 90 90 Under$40,000 49 58 66 72 33 40 49 58 Income $40,000 to under 83 87 86 94 64 74 78 82 $80,000 $80,000 or more 92 97 98 98 85 89 94 93 Owners 76 83 85 87 64 73 77 78 Homeownership Renters 61 66 75 78 44 48 61 63 Yes 57 60 68 67 36 47 55 49 Disability** No 73 79 85 87 60 65 75 76 18 to 34 78 83 87 92 60 65 76 81 Age 35 to 54 73 75 83 84 61 64 73 72 55 and older 58 68 73 74 44 57 64 61 Men 71 77 83 86 59 65 74 74 Gender Women 68 74 79 82 52 59 67 69 Children Yes 69 74 83 83 54 62 71 72 age 18 or younger No 71 77 81 84 57 63 71 72 Central Valley 71 67 78 85 53 51 64 70 San Francisco 77 86 86 89 65 73 79 78 Bay Area Region Los Angeles 61 71 78 79 48 58 67 68 Orange/San Diego 73 81 82 89 58 70 75 76 Inland Empire 70 76 81 83 56 60 71 66 *For 2008-2010,"Internet use"includes those who answered yes to the question"Do you ever go online to access the Internet or send or receive email?"or to the question"Do you send or receive email,at least occasionally?"For 2011,it includes those who said yes to the question"Do you use the Internet,at least occasionally?"or to the question"Do you send or receive email,at least occasionally?" **For 2008,"Disability"includes those who answered yes to the question"Does any disability,handicap,or chronic disease keep you from participating fully in work,school,housework,or other activities,or not?"Since 2009,it includes those who answered yes to that question or to the question"Do you often have difficulty seeing,hearing,talking,or walking in the course of your everyday life?" Sources: (1)PPIC Statewide Surveys,June 2008(2,503 adults),June 2009(2,502 adults),July 2010(2,502 adults),and June 2011(2,502 adults). Margin of error for all adults in 2011±2.8%;margin of error for subgroups is larger.(2)Pew Research Center's Internet&American Life Project, www.pewinternet.org. Contact:surveys @ppic.org June 2008,June 2009,June 2011 surveys were supported with funding from the California Emerging Technology Fund(CETF)and ZeroDivide. PPIC PUBLIC POLICY www.ppic.org INSTITUTE ov CALIFORNIA i, r GET CONNECTED r� your Life:Made Eover "h a` 3,•ConnededTodaY.om Get Connected! Broadband Adoption Program Importance of Broadband connection for your clients • Access to high-speed (broadband) internet is not a luxury; it is not an add-on project. Access to broadband is necessary to participate fully in and enjoy equal benefits of today's society. • As government and social services move more and more of their resources, applications, forms and systems online, individuals and families without access to broadband become more and more disadvantaged. Ex: Applying for Social Security benefits. Filing Tax Returns Department of Motor Vehicles such as paying tickets, vehicle registration and drivers license renewal. Usage of the DMV website to conduct these activities increased 12% during 2010. Applying for a job Accessing health information Much more... • Economic and educational opportunity on the Internet continues to grow as formerly common off-line practices become impractical. Ex: Conducting a job search requires Internet for most industries. Many industries no longer advertise in newspapers or recorded "job hotline" phone messages. More and more consumers use only online resources to locate and choose where to buy products and services. Small businesses without broadband access cannot reach this audience. Free or low-cost marketing and advertising is available for only for those with broadband access via social marketing and other strategies. Opportunities for parent-teacher communication are increased while translation and other online programs allow parents more opportunities to be involved in their children's education. Many online courses are offered, benefitting life-long learners, students who need to work full time and others who otherwise might have barriers to higher education. • Broadband access can help create bridges for people previously isolated from mainstream resources creating more equity and participation in civic and social life. Ex: Tele-health applications allow rural populations access advanced health resources and doctors concentrated urban centers. Broadband can enable previously marginalized individuals and communities to participate in civic life with access to political information, affinity groups and more. The "Web 2.0" where individual expression and participation in the content presented is encouraged provides a venue for communities who previously did not have a media to express their voices. ETY CONNECTED Your Life,Made Easier a,. cl:.?:'> 3.,rConnecfedTaday.com Resources available from the California Emerging Technology Fund (CETF) and the Get Connected! Network • Free marketing and outreach benefits include CETF sponsored print, radio,TV and online media (in English and Spanish), advertising, referrals, • Deep connections with CBOs, utility providers, civic leaders and others at the regional and statewide level. • Training of Trainers for CBO instructors and other staff. • Curricula and training resources on: Broadband Adoption including: Affordability- helping people understand how they can afford broadband and how to find a provider and plan that is right for their needs. Basic, intermediate, media and software-based skills. • Consultation and webinars with experts on assistive technology and web accessibility. • Help desk for your clients looking for a broadband provider, low-cost refurbished computers, basic trouble-shooting. • Get Connected!Web Mapping Tool— a link on your web-page that will pull up local technology training resources for people visiting your site. Senator A Padilla Fact Sheet J On r' k SB 1040 - PADILLA California Advanced Services Fund (Chapter 317 of the Statutes of 2010) Senate Bill 1040 increases funding for the California Advanced Services Fund (CASF) by an additional $125 million to support broadband deployment statewide and position California to maximize opportunities under the new National Broadband Plan released by the Federal Communications Commission. In 2007, the California Public Utilities Commission (CPUC) established, and SB 1193 (Padilla) codified, the CASF to provide grants for the capital costs of deploying broadband infrastructure in unserved and underserved communities in California. The CASF program originally authorized the CPUC to collect $100 million from an all-end-user surcharge on intrastate telecommunications services to be awarded as grants and also established a sunset date of 2013. After enactment of the American Reinvestment and Recovery Act (ARRA), the CASF program was revised to allow California applicants for ARRA broadband grants to utilize CASF grants to meet the matching funds requirement. SB 1040,which was signed into law on September 25,2010, and went into effect immediately: • authorizes an additional $125 million to be collected as a surcharge over five years and to be awarded for broadband projects, thereby ensuring that the CASF can fund applications for ARRA matching grants and other projects to bring broadband to all corners of the state • creates separate accounts within the CASF and authorizes expenditure of the additional $125 million as follows: o $100 million for grants to cover broadband infrastructure capital costs o $15 million for a Broadband Infrastructure Revolving Loan Account to provide another source of funding for the portion of broadband deployment capital costs not covered by a grant o $10 million for a Rural and Urban Regional Broadband Consortia Grant Account to fund activities that help regions secure funding for broadband infrastructure • deletes the sunset date on the CASF so that the CPUC has continuing authority to provide cost reimbursement as project construction is completed,and to administer the revolving loans • requires an annual report to the Legislature on projects funded by the program Revised 10128110 FOR MORE INFORMATION — Jackie Kinney, .Principal Consultant, Senate Committee on Energy, Utilities and Communications (916)651-4107 jacqueline.kinney @sen.ca.gov Entered Into Rec. at,MCC/CDC Mfg:9 by: � W E -n- C —T r- Agen tem rT $ by: City Clerk CDC Secretary z City of San Bernardino r 4 L. O C a) O � 0 N C L O L j N (6 C C N 2 = t' 7 L \ a) u O O -� C > a)i m a U a) U m N c0 i Y L CO m CO a) N 0n w N C 4 > 'a C 4- C a) v- 'O i>f O p O N O O } O cu to a) >• *' m J in L L U L C a L E � L U L +•+ 'L LL U N � J + O C c L L a) _Z3 0 ••+� � 3 o a) Qj u 3 v CO � = o— v ' C7 v c ¢ c a CL Q o to *' c Q c ca "6 00 00 > Z O N W Ccu tw O O Q 0n W CO B CA L V N C = L f6 m C tw N v O O Q b0 a to a) O v to O C v Q aj =) w O 3 = a = C7 C a-� c CL _ — O U a) L a O c v Q 00 7 L O Q L } v) O Q v U N Cu N C C L vi 0 O a) a) L a 3 U C U cu U i }+ C O a) a) v L L L C L L iii •L C C a) O O Q 0 fL6 t'' V Q U f6 l6 vt Q f�6 3 C •V U — V U � Q a. U a) O ns L (6 w V 3 o a 3 m +� C7 nn v w E a) +, L L C L L a) 4+ of O Q. u Q) a) �c 4- -0 vi tan) L f -0 B L L 4 C m a) C N a L a1 3 C > C C J L �, Q E N y 3 E O U N .� O L E v v C c .� cUO E ,1 U •- Q Q L L E c °° co E � a) E ,� a) � Z L � 3 O C Q C Y O L a C � N o ° ' `-° o O f° n O u E c L m ;� - c0i v +� E E 4! Q > N fl u L U L N p f0 v O O tp ++ O m on - E E U 3 C c6 E n o v n a) Q O L O Ou Q O u U ns ut O � n aJ — 7) -0 tw C L N � a — > c o p v > I C L N v f6 VI VI '� Y N a) a) L L > +' J lD Q) L a. U N fa +r L 4L U L C O u -O E a) a a) U — C U Q N c 4, L 3 E v v = m 0 O u v `—° L 5 c °) ° L C Q) `L° u o a) to ° E Cr V, L � v °1 m o -0 o O U u o - n o ;° Q L L a) v E 't0 a) a"' N L > N C $ U L of a) C vi '+� C 'U L CO a) u n E n v -o u O o u Q) t^ 0 E v on E 'p E O E U ri '0 C p i U (A t' +-• i Cu C � � c6 pn of C W a+ Cu O U O ri a.., N L 7 O O N a1 avf > V O 4 .� O CC U N U N 00 N Ut' m u d CL ut — = Z C n f6 U 06 m O Ln 4O•+ N U En a=! L L *1 -le L C cu N L N ,y > � O (6 N _ L) Ol L u L L V) L L 0D _O U O C f0 c u v 3 a) v a) Q C C o v 3 Lm _ 3 -° o . �o u E to E 3 L v � CL n L U u E a E o O ` u o 0 "O " 0 cLo C7 ix Z U LL U U 4, m > 1— CO Q Q a) u a s U O � o O v a H! W c V V V a C 4 w Q1 U C c6 dA N � N � N 4. bO N (6 C U N 3 O Ln p N c w p O c N c O1 L L bb O v Q OD u OA 4- •- v 'a) C C LO . aL... ca +� Q O f6 CL � L Q) m U M U N p N O N vi m 4�- cu u N N N V ++ N f0 'U U N 4+ O } = O UJ i O L L u a L 7 N N N c6 N O o Ln c v L 3 3 N Ln `o o N .g L ++ f0 N +. L +� N U > (A L GJ 4J (6 Y C N U u O N 'p 0 N l6 C L i i O N c0 O �^ i 3 L 4- O O N C ° +� N C N � L O +, O u N p L 3 N co c� O N O p ±+ p O 4, Q O ++ V N c v Q -p N N cu U U = 0 0 N O m O p Q U w U O O O �° O N aJ N L _ V aj 4 (u a cf6.� '- v m c � u u ,o v c N �, L to 3 O N = U 3 a L N N a0 ) 0 V Q C (d O N � Z U +� (p N ° O N O i N cn H ° -p O a -o U v +J E O v v c c . a`j 3 co W u to to c Q vi c U c m N w "6 N O O iri U v t ° m U "6 �, N ° N 41 C N O U v 'c O 0 0 0 L L c U a-• v c p L co v 07 -0 c O c ca +� c I O v C M 4- cu O c U UA °U O = L1 c 7 3 O L O it > O O c t+ •N m O �, 0 4J m t -p N �..� i i i i 3 N 4J L N N Q. N (n O ate.+ C C v m C +�.+ Q Q '6 (0 l6 f6 (6 U N ° O OJ p O Q L L (p N Q N CL •� N N N N m m W N L 7 W dA > ++ p = ' 4-1 L " — 6 N O O O ++ i). N L1 UJ ate+ O m O ca LL L L N C N D +J O c .0 C N U � N c O N N N O 'N .� co m Q 0 O p c +� co ^ O O a 6 Z O ` m coo m tW f�6 m O _U U (O O E w Q (O +J ++ 0 ar C U O — C i v f�0 0 7 7 7 7 i y u 3 L O ++ C to U �p cp Y N i L L i 7 p U Y UO o0 OA hA LL Q � U Q 4' Q v L L 3 U U 0 m E O O O O p E O_ p p cc cpo C: cc 0 cu c n `�° v o N .� a-°, c c 3 0 .S non n o > - a a — ao @ c 0 w X ;g °1 o c c o o -a c a a per.. Q-0 v o 3 o O H in Lu cn c 0 0 0 U 0 W W Q Q Q Q O O O a a a s to O L r m .0 o 3 i N � v ° m Q) U •O' d > � N W 0) N O C N O 0� v coo O C U O N L N Q' +� _0 O O N O p c� � to +' N a O 4 Q. U C N r N ra U N C Q i0+ a..' O c O p 4J + V L.. 0 O w c0 4. G) m > co p a p L r v 19u v a ° U wa° P z E o E � Z e v < folk* txo z c J N C .4 a) Q) E U 4 O C � Q] 3 N OD p N � U N o \ a tl_ U fa � � N +N 3 +, a) 0 v C Ln C � 0 p a to E oC .c C 'C O C O 0 > � u u O Q O LA aJ 2 O c6 N a) p a) C p N Y O +J a) O U N U ca cu LA v > +J N co cO 0) O a) N i U a) "O O +' f0 O 'O N N O v N L� c a) o o ar .N o c O n N o ° L 3 3 N 3 O L E '� �, N i (O U O U p a) m cu 4-1 +r aJ m N 0 a) 3 m 7 Ln u 0 LA O o LA u Y v O Ln Q a) ±+ }N o O -- fl O v N N a) E -a O fl' a) O (6 •v 0 0 0 O O' a1 N l0 N 0 0 0 -O ,v > U C +, 41 C L a) v aa)) r*o .� c}o E m w a) c T co co o c c m c � NuEE ;Fop N c � = E � � umL � " � i (a U (v ++ U ++ ❑- C fL6 N EO i >• Q' O 4" o m a) y i O to ns N O 4+ E O N �, C +.+ O a) OD U L E a) a) U U c r a) 'O M c .2 O O in U O a) O O 3 to N � O C vi c . C ;° N L c.) ,, O a) a) L N N N +,. aJ a) c6 � -a `$ a) N +' fC U 4- 7 00 + N a) C ® C a "- s O o N u — O .+' C O O O O "6 O O. 'O >- -O L M C a) = O 3 O L L L L O Q1 C "a O O N C O a) L i +� a1 f6 Oa Q c) a) ` .a) O a) 4• i L L L 3 CO >' a) O 'i a) •a m .� m T a) i C 'N 41 ` — f0 c6 cO f6 U C +.+ U O .� ++ C N O C ++ �+ N f6 O C a) N w a1 N m m a) CL L L (6 Q" O N +T� (6 f6 O L a) Ln CL f0 N N N N = c LL L V U p C C U w Ln� 'C a L U .� C `6 Q �, O U f�0 c�a cNo U O Ln + O O p V D t6 OA 44" 3 7 O L 4' 4' Y O a) i L i i Q +' O p U Y OA W OA OA p 0 0 0 0 0 0 u u Q CL —m E O O O O c) U — `� a tw Q O i C C O 1- � w- p = � v- � a••� L C C Q -0 Q M N M M Oo OD Oo OO Oo W U •O O y O .� d4 Oa to w i i i Q w 3 > A > > C a) 3 3 3 ca c c c c ro as io L �• c E E c c m '� '� 'a '� a E a) `) O w a) c M M M M a n a na = E E = = � °) a aa '-a E v 3 v '- = E E E E Q O_ Q Q Q O O O O O "O C O_ O. Q Q .> p a) C C C 'i 'L i L a) Q Q Q Q Q O U V O O w w Q Q Q Q U U � Z O O O a n. a s Ln c v U O N `-' L +� o v) ur v U i I i 6 N E Ln L O p U LL = � � x W y O O •�' O O 2 2 V v l7 < a O 00 to _ _ a..1 z N N cu N E U E 4. = 0 L 3 = to O O U U OD U CL Q O 0 m CL 3 L O L C O U E ca On + E E co E t c = U E p o t a, p U _N O C O CL p 41 = v O N N = 4� O in ++ a '� E o 4� N U = p +� cO E ul `° U m N l0 � i � = E L U N O — Ln O c 0 Q Q N O .� = c 0 N V) 3 a, p t �, v L 3 �+ U 4' E ca E m =O U L = N L U N U CU L LL 4+ L *' ++ 0 C w 00 -p L 7 Q N i ++ OD � h H m U O ti O CU a.+ O Q N 7 in p ro N ++ u N p N C Q p (O H 7 L1 O Q 4- L _ (U CL cu _ _ C v p f0 = v O 0 0 �o u a) v O t0 O v 3 N � . m C _0 m '� O : U U N N U I '� U N E Ln O v > ° c 0J v 3 iu �o •- '`^ILI N w c co N v c Q = o O „ U O a! p p N@ c U 6 cLo E 4+ O O ,, v L to t U N y �'' •� 3 f0 N U f0 N •� w- `� µ.. `� L, .� 7 @ L 'O �' N 4�- 'a Ln L ++ C L .p m N cr -o O C w = N "O 7 (6 p 6 C L L t L O C OJ c0 N >, O a0 O L �0 1 _O O 'O O O � L i i i 3 d4 7 t 4J u � N i N O L >. N �n c0 � = N O1 0J 0J � 4 J = U +J of w, E i�if O +t O O O N CL i v v v v Y O-O � M N N U 7 L O +� O ++ m H M 0 3 Q = v v v v a, `6 = _ 3 3 v'on m _ = L t6 ,. O U 00 00 00 00 Ln E _p .o = = U ° 'v ° o OA i O O Q o O 00 v 0 3 7 7 7 C + m — 0 0 c� O v L �O O O O U @ = C 00 O U L 00 00 00 OA p — U .C. c0 (6 ,[ L L L = Q Li E V = •= Q -0 O ro ca ca co OD 0 O v U U O O O p L OA 00 00 00 m 'm t m L �a Q v 3 > > > > c 00 v _ = 3 to 00 00 N •>` •>` •>` •>` Q E LJ Q) 4J O U W O1 N L L L L t = N Q .0 _C C L N U a N 3 _ _ ca c0 co m i :N = U E E _ _ n a n n .> E *' E +, v - - E E E E _ — E E = n a °�' 'C 'L 'i +� _ > _ Q Q Q Q U U w 2 ° Z O O O a a a a cn O CU u u 0 Q Q Q O v c c O v L E a, p a U > to C L N 0 m 0 o W o E � Y z c 4 C U O N CU on m M C — S m 4. cu > a) a) m a) U U T Y C C i6 C (O N CU Ln o N T U T m .N U ON - U aj aj7 Q Y Q N L C L a) 7 to 0 7 O N m E to C E tw p _T N 0 j 00 U Q E U p_ LO O i m 0O Q OD C O E 4O LO a) O +O > ' a••+ L N Q U N o m Q N OA > N U E N L U C L E N U a) p v 4� (U6 L O^ N O U m OA c 3 v 3 o v o .� c o N v ° o N N tf a) +, N U L m N N v o N N _3 cu C — a) L N U N a) L L -d a) L U + � C N pp -0 L 7 N o m N U O L Ln N O W m N N o Q a) N O Q N '0 N N IX m t9 N C� a) U U L C 7 L a) U `F U ' U U L c .0 m � � o o - u m o m �, o o Q M N L p N '6 U m v im-+ N l6 ro p Q m O -E '—'' m G) +' "6 +'' a) c a) 7 m bD U a) +1 "6 4, a) O a) a) -p � c a) a) m O '� O o N C 'O a) v o -p m = U N a D O U ai 'O -0 a) U "a to . ' m U O O O O -6 "O N a) C 'Q `Q- -a N U "6 C o m a0 y U w OD U v M bn N cUO OU 00 O a) m O 3 c v C -Fu 0 i6 t a) N p a)CL L '- m t 0 m o o 'O Q Q N N N N L L (p o v p .2 J N � > ± a La> � O _ ± O , O O id y CU ;, 'vi '=' m L a) a) a) a) a) .v 3 3 5 a) v 0 3 vi d4 v _ U •O c p •U U m to w U O L i N U a.., y.+ L m U o m o o 1 E � Q LO a) o@ o o cu � o ai � o 0 o E 1 L o f in L L Q m m 0 C U f�0 Q, i O .� U U m o o Q 0 V O Q Q p ,0 'u U U p Q 'N -0 O_ p m m m ca c o c o W on .E > a a) v .0 = 3 0 tw E o .s 3 ao on o Q L 3 u }' c m m c co L '� p- E E u LL) � c c c c cmo Lm cma c`a '� fl E E m r`o m '� '� E `-' CL n •> E E -0 a) c c c c c c o o o a > o o -tea c = VI a) a a o Q) c c E CL a ._ 0 0 Q Q U U v 0 O fO O O O O a a a a H Q U U U W w 0 cc cr Q Q U O O O m � V N 4r c o ami a U (n a 4N Q C N A L a) �+N (n L : v m 3 +, a) a, U LiJ y C buo m C N O O ++ d } U Z O • � i W E v f � � v u o VIA Y r t V V slop cm on C C z a) Q) a) E v E c ° c V 0 \ N O U U a O Q O M Q O O L i C 0 C c0 a) O +1 O v t Ln U fC N (p b E u E O +' L -O u L "6 a) -p C a) O m O U C O Q C O O O C 3 n u E 3 E s 3 - E N N N i f0 a) i m i m N U a) m L U = c0 L �p = -0 L N L +� C a) N 00 L ++ O N OA N +' Oa N M N N O 3 N N .� O N N O .� Y p N O N .+_' L N >- O N cu L N N 0 N N O -� L C. a1 00 N N O L Q y L O +� O. C p tif v v L c c .� o � v u c 3 c .'_' N c u c 3 3 _ 1w o o E o 21 O a) ca po .O E o v .O co E o E v a) c c a E o ,°1„ s cu c c o E o °n) c m .� 3 o E E m s C2 U O U -0 m U o U E _ U ( 3 u i� L v N c E U 3 U s 3 3 E a) y -a a) C 41 }' C) a) 0 W �' 'd a) a) }' a) a) Q a) 'O U N 41 ++ N u U i N O N C U � "0 C U C N iii C U -C Q iii C U C c = N 'tw c 3 S?.3 c -0 m m U c a) a 3 c -0 M M a c -0 L -O 0 aJ m OD N C i a) 3 C bA N u L dA a) t' +r c dA N +O•, a3� U to U CO a) 0 m 'L p ++ t N 0 U -- a) 3 .0 'L O L m = _U C L .W •C f0 +' +1 4- U 4- Q M O N c Q a) ++ U 41 v- Q O N C CL _3 N 0 4" ++ C N C i' +s+ 0 '^ Q j cL6 4O •+>, N 41 V) >O -r- fl- Q Q l0 4O O O Q t t •N Q- N Q = 3 LO iii 0 OL in Ln CU.V N f6 C + O 0 0 > } 0 ±J 4L 0 L m M p a c pa v N ns O 3 a) c tip N ±' C .y 3 �' a) tin u N U C C a �,,, C o 0 U ro ra U U C a) O U O C C U L 0 0 _O p +' 3 L 0 U L N _0 l� O +' i p a1 Q + O O_ p C +•' L L Q +' a"'� a) 3 E 0 `�' O N L L Q a.'� 3 fC O �F L CAA CL IO +� a••+ 4... O N C f6 f6 U Q Y 4- , (p U Q Y 4- 0 m U m m Y Q — N 0 0 'u u U E o n E 3 Q, o o N � ° ° ;u U o 3 Q o O 3 u u 0 Q c E ao to � .E '� c > a o -0 3 3 t v ca on on L 'c > a 3 t U o E '� 3 c c c m 3 3 'l6 -0 Q U a) N i L a) C C ca 3 a) N 3 U L v 3 3 3 N O '> ° E E w c c c c m 3 = '� '> � E c c c c `° cu c c E E c c a t cu 0 a s .> o o c o c c c c c v a) a) CL > O C c c v cu o = = 0 0 C C c cu Q Q u U U w O O O O O aC H Q Q U U O O O � O O U V O O w w N 41 N c v a) - +J U 4- O N N u p t i +_+ cu 3 N !u Q O � f6 p u aJ a cn V) U ■ b % o ` Moir� � § / } E ) . c / o @ u Fn � \ CL 2 a CL � 2 2 § \ - \ E LA 0 u Q)Q ( § \ E CL 5 o e § E / \ / � u u \ \ m ._ u 0 / � / � t � f = a ( § ) � § @ 2 / . C CU m a \ R � / § / $ , k / § t = c @ _ o = c G .g g = W . a 2 / % \ / y / ® Co Q F o / k / / / E CU 3 0 ƒ 2 2 -0 \ 2 / / V / / W a % \ ƒ ƒ / \ � o 4- 2 u m E G . g t E » E _ » a) e • � . _ § % § / f \ \ \ 0 \ « ) 7EV _ 2 - . Q 2 0 ® ® � I M / 3 .2 ° CL a ) § E . / \ 2 g % 2 m / - = M 2 ) / / / k { ƒ E CL § « o 0 E E E E \ � % ( ¥ < 2 u W a � o % 3 . 2 E m � 6 3 5 cu E:! CL CL C2- CL o = ° » c = c g a < < < < u 12 \ z 0 0 0 � _ . $ f CL E / $ / u = 0 7 / \ ° � ) E CL 7 2 . u = . . ACSBFACTSHEET Wlho we are The Housing Authority of the County of San Bernardi- MORE THAN JUST HOUSING no (HACSB) is the largest provider of affordable hous- The Housing Authority provides the following supple- ing in the County. HACSB is not only a housing provid- mental programs to residents: er and developer,but also a community resource and • Family Self-Sufficiency Program: Coordinates hous- advocate for the residents of San Bernardino County. ing assistance with public and private resources to enable families to achieve economic self-sufficiency. WHO WE HELP • After School Programs:Various providers offer teen HACSB serves nearly 30,000 low-income individuals and mentoring,self-esteem building,homework help and families in San Bernardino County through the various job training classes. housing programs. • College Scholarships:An annual college scholarship award program is held for students enrolled in higher WHAT WE DO education classes. Voucher Program:The Voucher Program manages • Homeownership Assistance Program:Helps qualify- 7,796 vouchers to low-income families and individu- ing families to become homeowners. als.The resident's rent portion is calculated at 30%of - Self Sufficiency Workshops: Offer budget manage- their adjusted monthly income;the rest is subsidized ment,counseling and a wide array of workshops to by the U.S.Department of Housing and Urban Devel- help families achieve self-sufficiency. opment. About 67% of the program participants are - Broadband Technologies Opportunities Program children,seniors or individuals with disabilities. (BTOP):Provides access to technology,career,educa- Public Housing Program: The Public Hous- tion and job counseling for all community members. ing Program manages 1,319 units throughout San . Bernardino County that house low-income families. Residents are also required to pay 30% of their ad- justed monthly income,and the rest is subsidized by the U.S.Department of Housing and Urban Develop- ment. About 66%of residents are children,seniors or individuals with disabilities. Authority-owned Properties: The Housing Au- thority has acquired and/or developed 1,191 residen- tial housing and 4 commercial units. The Housing Au- thority contracts directly with a private management company to manage these properties. r8c OUR CORE VALUES Integrity I We believe that there is a Respect ( We believe that all people strong,mutually-reinforcing connection should have a stable and enriched quality of between the integrity of our staff/programs HOUSING AUTHORITY OF THE life and should be afforded the opportunity and the success of our clients.Integrity- COUNTY OF SAN BERNARDINO to not only survive,but to thrive in environ- building within our organization is key menu that are sensitive to and encourage toward fulfilling our mission statement. OUR MISSION respect and empathy for individual circum- Service I We believe that in order to stances. be successful we must serve the public I he Housing Authority of the County of by being effective stewards of its financial San Bernardino empowers all individuals Safety ( We believe that all residents resources and by developing a customer and families in need to achieve an enriched deserve a safe and secure living s crime environ- ment that is and distraction free and service business model based on bench- quality of life by providing housing op- marks and measurements. portunities and resources throughout San where families can feel good about raising Bernardino County. their children. 12.2010 Ate^ Em owerNet California EmpowerNet California is assisting community-based organizations (CBOs) in the development of highly successful career training programs in the information and communications technology (ICT) field. Funding from the U.S. Department of Commerce and the California Emerging Technology Fund, enables EmpowerNet to support a learning community of CBOs, workforce development agencies, training providers and business to increase access to careers in technology. What does EmpowerNet CA do? EmpowerNet assists organizations serving low-income populations in building the capacity to start or expand computer repair certification and job placement programs. Industry standard IT certification programs provide access to careers in the ICT field which do not require advanced education. With multi-sector growth and excellent entry level pay, ICT certification programs can assist low-income individuals an opportunity to lift themselves out of poverty and stay out of poverty with an expansive career ladder. EmpowerNet hosts Training Academies during which participating organizations receive: proven curriculum, budget and organizational philosophy exercises, best practices, and strategies for workforce development, employer relations, job placement and income generation. Attendees will leave the academy with resources needed to start their own program based on the proven EmpowerNet model. Consulting services are also available after the academy for those who need ongoing support. Who should apply to attend an EmpowerNet Training Academy? Investing in ICT certification and job placement programs may be of interest to a wide variety of organizations. The common vision must be workforce development with an emphasis on employment. Organizations that currently operate workforce development training and do not have A+ computer repair classes could easily add A+ if they have adequate space and financing. We also welcome applicants that already have A+ certification training and are want to expand into workforce training and job placement. EmpowerNet specializes in helping organizations bridge the gap between vision and implementation. How do I get started? Contact us to discuss your how EmpowerNet can assist you in achieving your vision! Visit us at www.empowernetca.org, email at joe @empowernetca.org or call 510- 269-2440. pr �W lJ 8 e ` wf 3 � V/ *• +• r !!� aQ EG h 1� tC � to +� �t � AM L F% M iA 0% N dV r tQ N A W V fi o = v _ r d N C O ca V O ,, U i =O to • • { • i 1 E • ! i i L # y�.. i = i ON 0 0 HOW'S YOUR DIGITAL LITERACY PROGRAMMING? 1 1 a / gee' 0 © SFr ACCESSIBLE TECHNOLOGY COALITION / f� Developed by the Center for Accessible Technology, these Broadband Curriculum Modules are designed to supplement your current digital literacy programming. FEATURES — ► Broadband Curriculum Modules are content-rich, multidimensional and can be easily integrated into traditional digital literacy curricula. The modules can be used: • As part of a live, online classroom training experience; • As part of traditional classroom instruction; or • As part of a user-friendly, self-paced training. ► Designed to put a face on Broadband awareness, access and adoption by utilizing multimedia video profiles that personalize how Broadband impacts quality of life issues for targeted and underserved communities, including students, families, adults, seniors, and people with disabilities. ► Broadband Curriculum Modules highlight target topic areas such as education, healthcare, employment, social networking, public safety, and more. ► Modules are designed with a user-friendly, easy to navigate interface that reinforces beginner digital literacy skill development. If you are interested in learning more or would like an online demonstration, please contact Martin Sweeney at: misla @sbcglobal.net or (626) 796-1402. ► . 1 ► ► 1 1 ► 1 ► 1 1 ► 1 FREE [BROADBAND CURRICULUM MODULES !