HomeMy WebLinkAbout05.O- Public Works RESOLUTION (ID #2603) DOC ID: 2603
CITY OF SAN BERNARDINO—REQUEST FOR COUNCIL ACTION
Budget Amendment
From: Tony Frossard M/CC Meeting Date: 08/05/2013
Prepared by: Linda Dortch, (909) 384-5140
Dept: Public Works Ward(s): N/A
Subject:
Resolution of the Mayor and Common Council of the City of San Bernardino Authorizing a
Budget Transfer in the Amount of$60,000 from Sewer Line Maintenance Fund Account 5014
(Salaries Temp/Part Time) to Fund Account 5011 (Salaries Perm/Full Time) to Fund the Full-
Time Senior Customer Service Representative/Dispatcher Position. (#2603)
Current Business Registration Certificate: Not Applicable
Financial Impact:
Account Budgeted Amount $60,000
Account No. 132-400-0094-5011
Account Description: Salaries (Temp/Part Time)
Balance as of: 7/10/2013 is $100,000
Balance after approval of this item: $40,000
Please note this balance does not indicate available funding. It does not include non-encumbered
reoccurring expenses or expenses incurred,but not yet processed.
Motion: Adopt the Resolution.
Synopsis of Previous Council Action:
None.
Background:
The Public Works Department, Operations& Maintenance Division,previously had a full-time
Senior Customer Service Representative/Dispatcher position. This position was deleted and
funding removed when the Call Center was established. A part-time, limited-term position was
created to assist with the transition while the Call Center staff was trained and became proficient,
first with the CRM system and then with the work order system, iWorQ. It was expected that
this transition would last no longer than six months.
In the interim, Call Center staff have become proficient with the CRM system,but the entry of
work orders into the iWorQ system continues to be done in Public Works. The part-time
limited-term Senior Customer Service Representative/Dispatcher converts CRM's into work
orders,which then get assigned to Public Works staff. The iWorQ system tracks materials used,
staff time, and is a management tool to track work performance and associated costs. Once a
work order is completed,the part-time employee assists the Street Maintenance and Street
Lighting crews by entering information and closing the work order in iWorQ and the CRM
related to the work order. He also provides assistance and support to the Call Center on a daily
basis by researching and responding to citizen complaints that Call Center staff is unable to
Updated:7/30/2013 by Jolena E.Grider
2603
resolve.
Due to the ongoing large number of customer service requests,the part-time limited-term
position needs to be converted to a full-time,career position. Funding for the conversion is
available in Fund 132 - Sewer Line Maintenance fund account 5014.
Staff recommends that the Mayor and Common Council authorize a Budget Transfer in the
amount of$60,000 from Fund 132 - Sewer Line Maintenance fund account 5014 (Salaries
temp/part time)to Fund 5011 (Salaries perm/full time)to fund the full-time Senior Customer
Service Rep/Dispatcher position.
City Attorney Review:
Supporting Documents:
Resolution (PDF)
Budget Amendment (PDF)
Updated: 7/30/2013 by Jolena E.Grider
RESOLUTION NO.
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ZESOLU ION OF THE MAYOR AND COMMON COUNiC IL OF THE CITY OF
SAN BERNARDINO AUTHORIZING A BUDGET TRANSFER IN THE AMOUNT
3 OF $60,000 FROM SEWER LINE MAINTENANCE FUND ACCOUNT 5014
4 (SALARIES TEMP/PART TIME) TO FUND ACCOUNT 5011 (SALARIES
PERM/FULL TIME) TO FUND THE FULL-TIME SENIOR CUSTOMER SERVICE
5 REPRESENTATIVE/DISPATCHER POSITION.
6 WHEREAS, the City of San Bernardino Personnel Committee approved the
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7 establishment of a full-time Senior Customer Service Representative/Dispatcher position for
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8 the Public Works Department, Operations and Maintenance Division; N
9 WHEREAS, funding for this position is available in Fund 132 — Sewer Line a
Maintenance Fund Account 5014 (Salaries Temp/Part Time),
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BE IT RESOLVED BY THE MAYOR AND COMMON COUNCIL OF THE
11 CITY OF SAN BERNARDINO AS FOLLOWS : 2
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SECTION 1. The Director of Finance or his designee is hereby authorized to N
13 complete a Budget Transfer in the amount of $60,000. The funds shall be transferred from 0
_ 14 Sewer Line Maintenance Fund Account 132-400-0094-0000-5014 (Salaries Temp/Part Time)
15 to Sewer Line Maintenance Fund Account 132-400-0094-0000-5011 (Salaries Perm/Full CO
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RESOLUTION OF THE MAYOR AND COMMON COUNCIL OF THE CITY OF
1 SAN BERNARDINO AUTHORIZING A BUDGET TRANSFER IN THE AMOUNT
2
OF $60,000 FROM SEWER LINE MAINTENANCE FUND ACCOUIT-sa 5014
(SALARIES TEMP/PART TIME) TO FUND ACCOUNT 5011 (SALARIES
3 PERM/FULL TIME) TO FUND THE FULL-TIME SENIOR CUSTOMER SERVICE
4 REPRESENTATIVE/DISPATCHER POSITION.
5
5 I HEREBY CERTIFY that the foregoing Resolution was duly adopted by the Mayor and
Common Council of the City of San Bernardino at a meeting
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8 thereof,held on the day of , 2013, by the following vote,to wit: �
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Council Members: AYES NAYS ABSTAIN ABSENT
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11 MARQUEZ y
12 JENKINS c
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13 VALDIVIA v
14 SHORETT
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18 MCCAMMACK r o
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20 Georgeann Hanna, City Clerk
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21 The foregoing resolution is hereby approved this day of ,2013.
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24 Patrick J.Morris, Mayor
City of San Bernardino
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Approved as to form:
26 JAMES F. PENMAN,
27 City Attorney
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BUDGET AMENDMENT REQUEST
Date: 713/2013
Transfer TO: Transfer FROM:
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ACCOUNT NUMBER AMOUNT ACCOUNT NUMBER AMOUNT
132400-0094-5011 $ 60,000.00 132-400-0094-5014 $ 60,000.00
Salaries perm/full time Salaries temp/part time
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$ 60,000.00 $ 60,000.00
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JUSTIFICATION FOR TRANSFER REQUEST:
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This will fund a full-time Sencior Customer Service Representative/Dispatcher
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Requested By: + - Public Works c
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COUNCIL ACTION REQUIRED/NOT REQUIRED DATE:
`PROVED: APPROVED:
DIRECTOR OF FINANCE DATE GI`I'Y MANAGER DATE
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