HomeMy WebLinkAbout07.A- City Attorney RESOLUTION (ID#2358) DOC ID: 2358
CITY OF SAN BERNARDINO—REQUEST FOR COUNCIL ACTION
Agreement/Contract
From: James F. Penman M/CC Meeting Date: 04/15/2013
Prepared by: Shauna Britton, (909) 384-5355
Dept: City Attorney Ward(s): All
Subject:
Resolution of the Mayor and Common Council of the City of San Bernardino Authorizing the
City Manager to Execute an Agreement with Manpower, Inc. to Provide Temporary Staffing
Services for the City Attorney's Office. (#2358)
Current Business Registration Certificate: Yes
Financial Impact:
The term of this agreement will be for six months at a cost not to exceed $76,800.
Account Budgeted Amount: <<Insert Amount>>
Account No. <<Insert Account No.>>
Account Description: <<Insert Account Description
Balance as o£ <<Insert Date>>
Balance after approval of this item: <<Insert Amount»
Please note this balance does not indicate available funding. It does not include non-encumbered
reoccurring expenses or expenses incurred,but not yet processed.
Motion: Adopt the Resolution.
Synopsis of Previous Council Action:
None.
Background:
The City Attorney's Office is need of additional support staff that is highly-skilled with a strong
understanding of legal practices and procedures. Manpower has the ability to provide such
staffing. The term of this agreement will be for six months at a cost not to exceed $76,800.00.
City Attorney Review:
Yes
Supporting Documents:
Reso 2358 (PDF)
AGRMT 2358(PDF)
EXIBIT 1 to Manpower Agreement Scope of Services (PDF)
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Updated: 4/10/2013 by Georgeann"Gigi" Hanna Packet pg'73'
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1 RESOLUTION NO.
2 RESOLUTION OF THE MAYOR AND COMMON COUNCIL OF THE CITY OF
SAN BERNARDINO AUTHORIZING THE CITY MANAGER TO EXECUTE AN
3 AGREEMENT WITH MANPOWER, INC. TO PROVIDE TEMPORARY STAFFING
4 SERVICES FOR THE CITY ATTORNEY'S OFFICE.
5 WHEREAS, the City Attorney's Office is need of additional support staff that is
6 highly-skilled with a strong understanding of legal practices and procedures; and N
7 WHEREAS, the City desires to enter into a contract to provide temporary staffing
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services for the City Attorney's Office; and
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10 WHEREAS, Manpower, Inc. represents that it has the ability to provide the necessary
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11 staff on a temporary basis and that it has the degree of specialized expertise contemplated •�
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12 within Government Code Section 37103; .
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NOW THEREFORE, BE IT RESOLVED BY THE MAYOR AND COMMON c
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COUNCIL OF THE CITY OF SAN BERNARDINO AS FOLLOWS:
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16 SECTION 1: The City Manager is hereby authorized and directed to execute an
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17 Agreement between the City of San Bernardino and Manpower, Inc., attached hereto as d
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Exhibit A, and incorporated by reference as though fully set forth at length.
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SECTION 2: The authority granted by this Resolution shall expire and be void and
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of no further effect if the Memorandum of Understanding is not executed by both parties N
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22 within ninety (90) days of passage of this Resolution. w
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7.A.a
1 RESOLUTION OF THE MAYOR AND COMMON COUNCIL OF THE CITY OF
SAN BERNARDINO AUTHORIZING THE CITY MANAGER TO EXECUTE AN
2 AGREEMENT WITH MANPOWER, INC. TO PROVIDE TEMPORARY STAFFING
SERVICES FOR THE CITY ATTORNEY'S OFFICE.
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4 1 HEREBY CERTIFY that the foregoing Resolution was duly adopted by the Mayor
5 and Common Council of the City of San Bernardino at a meetin 4)
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6 thereof,held on the day of , 2013, by the following vote, to wit: N
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Council Members: AYES NAYS ABSTAIN ABSENT
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9 MARQUEZ c
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10 JENKINS
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11 VALDIVIA
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12 SHORETT o 0.
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15 JOHNSON �
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MCCAMMACK 3
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Georgeann Hanna, City Clerk
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The foregoing resolution is hereby approved this day of , 2013. N.
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Patrick J. Morris, Mayor
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City of San Bernardino
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Approved as to form:
24 JAMES F. PENMAN, City Attorney a
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26 By:
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Packet Pa.75
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1 SERVICES AGREEMENT
2 THIS AGREEMENT is made and entered into this day of 2013
3 ("Effective Date"), by and between the CITY OF SAN BERNARDINO, a charter city("CITY"),
4 and MANPOWER, INC. ("CONTRACTOR").
5 WITNESSETH:
6 A. WHEREAS, CITY proposes to have CONTRACTOR perform temporary staffing co,
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7 services described herein below; and
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8 B. WHEREAS, CONTRACTOR represents that it has that degree of specialized
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9 expertise contemplated within California Government Code Section 37103, and holds al E
10 necessary licenses to practice and perform the services herein contemplated; and
11 C. WHEREAS, CITY and CONTRACTOR desire to contract for services as
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12 described in the Scope of Services; and 2
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D. WHEREAS,no official employee of CITY has a financial interest,within the _0 0
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provisions of California Government Code Sections 1090-1092, in the subject matter of this
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15 Agreement.
16 NOW THEREFORE, for and in consideration of the mutual covenants and conditionE E
17 contained herein, the parties hereby agree as follows: a
18 1.0. SERVICES PROVIDED BY CONTRACTOR °O
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19 1.1 Scope of Services. For the remuneration stipulated, CONTRACTOR shall co
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20 provide the professional services described in the Scope of Services attached hereto as Exhibi
21 "1"and incorporated herein by this reference ("Services"). If a conflict arises between the Scope
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22 of Services document and this Professional Services Agreement (hereinafter "Agreement"), thec
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23 terms of the Agreement shall govern.
1 24 1.2 Professional Practices. All services to be provided by CONTRACTOR pursuant a
25 to this Agreement shall be provided by skilled personnel and in a manner consistent with th
26 standards of care, diligence and skill ordinarily exercised by professional contactors in similai
27 fields and circumstances in accordance with sound professional practices. Contractor also
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1 warrants that it is familiar with all laws that may affect its performance of this Agreement an
2 shall advise CITY of any changes in any laws that may affect CONTRACTOR'S performance of
3 this Agreement if the CONTRACTOR has actual knowledge of such changes. CONTRACTOR
4 and the CITY each represent that no CITY employee will provide any Services under this
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5 Agreement.
6 1.3 Warrantv. CONTRACTOR warrants that it shall perform the Services required a,
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7 by this Agreement in compliance with all applicable Federal and California employment law
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8 including, but not limited to, those laws related to minimum hours and wages; occupational
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9 health and safety, fair employment and employment practices; workers' compensation insurance E
10 and safety in employment; and all other Federal, State and local laws and ordinances applicable
11 to the services required under this Agreement. CONTACTOR shall indemnify and hol 0
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harmless CITY from and against all claims, demands, payments, suits, actions, proceedings, an
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13 fees and costs, o �
judgments of every nature and description including reasonable attorneys' .
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recovered against CITY to the extent arising from CONTRACTOR's violation of any such
15 applicable law. 3
16 1.4 Non-discrimination. In performing this Agreement, CONTRACTOR shall not d
17 engage in, nor permit its officers, employees or agents to engage in, discrimination i °'
18 employment of persons because of their race, religion, color, national origin, ancestry, age, co
19 mental or physical disability, medical condition, marital status, sexual gender or sexual 00
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20 orientation (except as permitted pursuant to Section 12940 of the Government Code). Violation
21 of this provision may result in the imposition of penalties referred to in Labor Code Section
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22 1735.
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1.5 Non-Exclusive Agreement. CONTRACTOR acknowledges that CITY may
24 enter into agreements with other consultants for services similar to the Services that are subjecl a
25 to this Agreement or may have its own employees perform services similar to those service
26 contemplated by this Agreement.
27 1.6 Delegation and Assignment. This is a personal service contract, and the duties
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1 set forth herein shall not be delegated or assigned to any person or entity without the prio
2 written consent of CITY, which consent shall not be unreasonably withheld or delayed.
3 1.7 Duty of Loyalty/Conflict of Interest. The CONTRACTOR understands and
4 agrees that as the CITY's contractor, CONTRACTOR shall maintain a fiduciary duty and a duty
5 of loyalty to the CITY in performing CONTRACTOR's obligation under this Agreement. U
6 CONTRATOR, in performing its obligations under this Agreement, is governed by California' a,
7 conflict of interest laws, Government Code Section 87100 et seq., and Title 2, California Code o
8 Regulations, Section 18700 et seq.
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9 1.8 City Business Certificate. CONTRACTOR shall obtain and maintain during E
10 the term of this Agreement, a valid CITY Business Registration Certificate pursuant to Title 5 o
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the City of San Bernardino Municipal Code and any and all other licenses, permits a
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qualifications, insurance and approvals of whatever nature that are legally required by Federal
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State, or local law for CONTRACTOR to practice its profession, skill or business. a
14 2.0 COMPENSATION AND BILLING
15 2.1 Compensation. Except as provided herein, CONTRACTOR compensation shall 3
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16 be at a rate not to exceed $76,800 for six months from the date of execution of this Agreement. E
17 2.2 Additional Services. CONTRACTOR shall not receive compensation for any
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18 services provided outside the scope of service specified in Exhibit "1" unless the CITY, prior t co
19 CONTRACTOR performing the additional services, approves such additional services in 00
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20 writing. It is specifically understood that oral requests and/or approvals of such additional
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21 services or additional compensation shall be barred and are unenforceable. W
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22 2.3 Method of Billing. CONTRACTOR shall submit invoices to CITY for approval.
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Said invoice shall be based on the total of all CONTRACTOR's services which have been
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24 performed in accordance with the terms of this Agreement during the period covered by such Q
25 invoice. CITY shall pay CONTRACTOR's invoice within thirty (30) days from the date CIT
26 receives said invoice. The invoice shall describe in detail the services preformed and the
27 associated time for completion. Any additional services approved and performed pursuant to thi
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1 Agreement shall be designated as "Additional Services" and shall identify the number of the
2 authorized change order, where applicable, on all invoices.
3 2.4 Records and Audits. Records of CONTRACTOR's Services directly relating to
4 this Agreement shall be maintained in accordance with generally recognized accounting
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5 principles and shall be made available to CITY for inspection and/or audit at mutually
6 convenient times for a period of seven (7) years from the Effective Date. Any such inspection
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7 shall be conducted at the CITY's expense, during normal business hours and upon reasonable a
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8 prior written notice to CONTRACTOR. Such audit shall also be subject to the execution of a
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9 confidentiality agreement regarding inadvertent access to confidential information not related to E
10 the CITY.
11 3.0 TERM AND NOTIFICATION o
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12 3.1 Term. This Agreement shall commence on the Effective Date and continue six o
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(6)months,unless the Agreement is previously terminated as provided for herein. c
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3.2 Termination. The CITY reserves and has the right and privilege to canceling, �
15 suspending or abandoning the execution of all or any part of the work contemplated by this3
16 AGREEMENT, with or without cause at any time, by providing written notice to E
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17 CONTRACTOR. The termination of this AGREEMENT shall be deemed effective upon receip
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18 of this notice of termination, In the event of such termination, CONTRACTOR shall n
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19 immediately stop rendering services under this agreement unless directed otherwise by the co
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20 CITY. N
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21 3.3 Compensation. In the event of an early termination, CITY shall pay
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22 CONTRACTOR for professional services satisfactorily performed up to and including the date
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23 of the CITY's written notice of termination.
24 4.0 INSURANCE a
25 4.1 Scope and Limits of Insurance. CONTRACTOR shall obtain and maintain during
26 the term of this Agreement all of the following insurance coverages:
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1 (a) Comprehensive general liability, including premises-operations
2 products/completed operations, broad form property damage, blanke
3 contractual liability, independent contractors, personal injury with a policy
4 limit of One Million Dollars ($1,000,000.00), combined single limits, per
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5 occurrence and aggregate.
6 (b) Automobile liability for owned vehicles, hired, and non-owned vehicles, with
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7 a policy limit of One Million Dollars ($1,000,000.00), combined single limits
8 per occurrence and aggregate.
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9 (c) Workers' compensation insurance as required by the State of California. E
10 4.2. Endorsements. The commercial general liability insurance policy shall contain or d
11 be endorsed,using general policy endorsements,to contain the following provisions: P
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12 (a) Additional insureds: "The City of San Bernardino and its elected an
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appointed boards, officers, and employees are additional insureds with o
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14 respect to this subject project and contract with the City."
15 (b) Notice: "Said policy shall not terminate, nor shall it be cancelled. Nor the3
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16 coverage reduced, until thirty (30) days after written notice is given to E
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17 City.„
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18 (c) Other insurance: "Any other nsurance maintained by the City of Sa co i
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19 Bernardino shall be excess and not contributing with the insurance co
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20 provided by this policy with respect to claims arising solely and directly C4
21 from Contractor's provision of services."
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22 4.3. Certificates of Insurance. CONTRACTOR shall provide to CITY certificates o
23 insurance showing the insurance coverages and required endorsements described above, in
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form and content approved by CITY,prior to performing any services under this Agreement. a
25 4.4. Non-limiting. Nothing in this Section shall be construed as limiting in any way,
26 the indemnification provision contained in this Agreement, or the extent to which
27 CONTRACTOR may be held responsible for payments of damages to persons or property.
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1 5.4. GENERAL PROVISIONS
2 5.1. Entire Agreement. This Agreement, together with Exhibit "1" attached hereto
3 constitutes the entire Agreement between the parties with respect to any matter referenced herein
4 and supersedes any and all other prior writings and oral negotiations. This Agreement may be
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5 modified only in writing, and signed by the parties in interest at the time of such modification.
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6 The terms of this Agreement shall prevail over any inconsistent provision in any other contract Cn,
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7 document appurtenant hereto, including the exhibit to this Agreement.
8 5.2. Notices. Any notices, documents, correspondence or other communications
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9 concerning this Agreement or the work hereunder may be provided by personal delivery, deemed E
10 served or delivered: a) at the time of delivery if such communication is sent by personald
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delivery; b} at the time of transmission if such communication is sent by facsimile; and c) 48 L.
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12 hours after deposit in the U.S. Mail as reflected b the official U.S. °
p y postmark if such
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13 communication is sent through regular United States mail. a
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15 CONTRACTOR: CITY: 3
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16 Evelyn E. Wilcox James F. Penman E
President City Attorney d
17 Manpower, Inc. City of San Bernardino
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18 998 North D Street 300 North"D" Street
San Bernardino, CA 92410 San Bernardino, CA 92418 M co
19 Telephone: (909) 885-34-61 Telephone: (909)384-5355 N
Fax: (909)88-9969 Fax: (909)384-5238 °L°
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21 5.3. Attorney's Fees: In the event that litigation is brought by any party in connection
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22 with this Agreement, the prevailing party shall be entitled to recover from the opposing party all
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costs and expenses, including reasonable attorney's fees, incurred by the prevailing party in the
24 exercise of any of its rights or remedies hereunder or the enforcement of any of the terms Q
25 conditions, or provisions hereof. The costs, salary and expenses of the City Attorney an
26 members of his office in enforcing this contract on behalf of the CITY shall be considered as
27 "attorney's fees" for the purposes of this Agreement.
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Packet pg. 81
1 5.4. Governing Law. This Agreement shall be governed by and construed under the
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2 laws of the State of California without giving effect to that body of laws pertaining to conflict o
3 laws. In the event of any legal action to enforce or interpret this Agreement, the parties hereto
4 agree that the sole and exclusive venue shall be a court of competent jurisdiction located in San
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5 Bernardino County, California.
6 5.5. Assignment. CONTRACTOR shall not voluntarily or by operation of law assign o
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7 transfer, sublet or encumber all of any part of CONTRACTOR's interest in this Agreement to an
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8 unrelated third party without CITY's prior written consent, which consent shall not be
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9 unreasonably withheld or delayed. Any attempted assignment, transfer, subletting o E
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10 encumbrance shall be void and shall constitute a breach of this Agreement and cause fo
11 termination of this Agreement. Regardless of CITY's consent, no subletting or assignment shall a
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release CONTRACTOR of CONTRACTOR's obligation to perform all other obligations to be
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13 performed by CONTRACTOR hereunder for the term of this Agreement. °e.
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5.6. Indemnification and Hold Harmless. CONTRACTOR shall protect, defend,
15 indemnify and hold harmless CITY and its elected and appointed officials, boards, commissions 3
16 officers and employees from any and all claims, losses, demands, suits, administrative actions d
17 penalties, liabilities and expenses, including reasonable attorney's fees damage to property o
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18 injuries to or death of any person or persons or damages of any nature including, but not limited M
19 to, all civil claims or workers' compensation claims to the extent directly arising from or in co
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20 CONTRACTOR's negligent or wrongful acts or omissions in connection with the performance
21 under this Agreement.
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22 5.7. Independent Contractor. CONTRACTOR, at all times while performing unde
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23 this Agreement, is and shall be acting as an independent contractor and not as an agent o
24 employee of CITY. CONTRACTOR shall secure, at its expense, and be responsible for any and a
25 all payment of wages, benefits and taxes including, but not limited to, Income Tax, Social
26 Security, State Disability Insurance Compensation, Unemployment Compensation, and othe
27 payroll deductions for CONTRACTOR and its officers, agents, and employees, and all business
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1 licenses, if any are required, in connection with the Services to be performed hereunder. Neither
2 CONTRACTOR nor its officers, agents and employees shall be entitled to receive any benefit
3 which employees of CITY are entitled to receive and shall not be entitled to Workers'
4 Compensation insurance, unemployment compensation, medical insurance, life insurance, pal
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5 vacations, paid holidays, pension, profit sharing or Social Security on account o
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6 CONTRACTOR and its officers, agents, and employees work for the CITY. This Agreement ai
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7 does not create the relationship of agent, servant, employee partnership or joint venture between
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8 the CITY and CONTRACTOR.
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9 5.8. Conflict of Interest Disclosure: CONTRACTOR or its employees may be subjec E
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to the provisions of the California Political Reform Act of 1974 (the "Act"), which (1) require
11 such persons to disclose financial interests that may be materially affected by the worka
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performed under this Agreement, and (2)prohibit such persons from making or participating in
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13 making decisions that will have a foreseeable financial affect on such interest. 00
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CONTRACTOR shall conform to all requirements of the Act. Failure to do s
15 constitutes a material breach and is grounds for termination of the Agreement by CITY. 3
16 5.9. Responsibility for Errors. CONTRACTOR shall be responsible for its work and E
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17 results under this Agreement. CONTRACTOR, when requested, shall furnish clarificationa
18 and/or explanation as may be required by the CITY's representative, regarding any service M
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19 rendered under this Agreement at no additional cost to CITY. In the event that an error o co
20 omission attributable to CONTRACTOR occurs, then CONTRACTOR shall, at no cost to CITY,
21 provide all other CONTRACTOR professional services necessary to rectify and correct the
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22 matter to the sole satisfaction of CITY and to participate in any meetings required with regard t
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the correction. CONTRACTOR will assume the information supplied by the CITY, (or on it
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24 behalf by third parties) is accurate and complete. CONTRCTOR's responsibilities (and a
25 associated compensation) do not include independent verification of required information.
26 Problems with information quality and/or delays in providing such information may result in
W 27 delay in the performance of the Services or an increase in fees.
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1 5.10. Prohibited Employment. CONTRACTOR shall not employ any current employe
2 of the CITY to perform the work under this Agreement while this Agreement is in effect.
3 5.11. Costs. Each party shall bear its own costs and fees incurred in the preparation an
4 negotiation of this Agreement and in the performance of its obligations hereunder except as
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5 expressly provided herein.
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6 5.12. No Third Party Beneficiary Rights. This Agreement is entered into for the sole
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7 benefit of CITY and CONTRACTOR and no other [parties are intended to be direct or incidental
8 beneficiaries of this Agreement and no third party shall have any right in, under or to thi
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9 Agreement. Q.
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10 5.13. Headings. Paragraphs and subparagraph headings contained in this Agreement
11 are included solely for convenience and are not intended to modify, explain or to be a full o a
12 accurate description of the content thereof and shall not in any way affect the meaning of
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13 interpretation of this Agreement. a
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14 5.14. Amendments. Only a writing executed by all of the parties hereto or thei
15 respective successors and assigns may amend this Agreement.
16 5.15. Waiver. The delay or failure of either party at any time to require performance oi E
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17 compliance by the other of any of its obligations or agreements shall in no way be deemed
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18 waiver of those rights to require such performance or compliance. No waiver of any provision of c;
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19 this Agreement shall be effective e unless in writing and signed by a duly authorized 00
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20 representative of the party against whom enforcement of a waiver is sought. The waiver of any C14
21 right or remedy with respect to any occurrence or event, nor shall any waiver constitute
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22 continuing waiver.
23 5.16. Severability. If any provision of this Agreement is determined by a court of
24 competent jurisdiction to be invalid or unenforceable for any reason, such determination shall nol C
25 affect the validity or enforceability of the remaining terms and provisions thereof or of the
26 offending provision in any other circumstance, and the remaining provisions of this Agreemen
27 shall remain in full force and effect.
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1 5.17. Counterparts. This Agreement may be executed in one or more counterparts, each
2 of which shall be deemed an original. All counterparts shall be construed together and shat
3 constitute one agreement.
4 5.18. Co porate Authority. The persons executing this Agreement on behalf of the
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5 parties hereto warrant that they are duly authorized to execute this Agreement on behalf of said
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6 parties and that by doing so, the parties hereto are formally bound to the provisions of this as
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7 Agreement.
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8 IN WITNESS WHREOF, the parties hereto have executed this Agreement on the day
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9 and dated first above shown. E
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10 ATTEST: CITY OF SAN BERNARDINO
11 Municipal Corporation and Charter City o
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13 Georgeann Hanna, City Clerk Allen Parker, City Manager 0
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15 MANPOWER, INC.: 3
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Evelyn E. Wilcox, President
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Approved as to form: 00
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JAMES F. PENMEN
21 City Attorney
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EXHIBIT A
Scope of Services
Manpower recognizes the City of San Bernardino need for an experienced and qualified
temporary employment firm to provide quality staffing services in a timely manner. Locally,
Manpower operates five offices within a 25-mile radius of the City of San Bernardino. This
means that we have a huge database of pre-screened candidates ready to fill your orders.
The Manpower office in San Bernardino offers the City of San Bernardino a wealth of service
choices. The following table summarizes all the services that Manpower offers.
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Staffing Manpower provides screened and tested Associates for
Services administrative, industrial, contact center, data entry, E
technical, and professional positions. Our Clients find our
placements helpful for emergencies, peak seasons,
vacation coverage, end-of-year inventories, special 2
p rojects and as an ongoing flexible cost-
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effective staffing. E
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Training Over 9 million satisfied Clients have been trained using c
Services Manpower's proprietary training courses. We have o
helped many Fortune 500 companies train their L a
Associates and make them more effective at their jobs, °
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Temp-to-Hire To be absolutely sure before hiring a candidate, you can a
Services try them for a period of time as a Manpower assigned
Associate. This hiring method provides a secure way to
hire new staff. w
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Direct Sourcing We can put our recruiting and pre-screening services to
Services work for you. Without ever placing the candidate as a E
Manpower Associate, we can source eligible candidates a
for your direct sourcing needs. a
Assessment Manpower has unique, proven tests that demonstrate on- M
Services the job capabilities that we can use to aid the screening ='
process for your own hires. co
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Workforce From on-site staffing to outsourcing to managed services, ~
Management Manpower can bring complete workforce management
solutions to our Clients.
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Manpower has many differentiating features that help us deliver outstanding service to City of
San Bernardino. Here are a few of the key differentiating features of our service. a
Testing We validate all of our test batteries following the strict guidelines of several agencies
including the EEOC and the American Psychological Association. Our professional validation
process is unmatched in our industry and means that our tests are proven in real-world
situations to deliver Associates that can meet or exceed expectations for the required tasks.
Packet Pg.86
No other firm has the array of screening tools that Manpower uses daily in our offices. We can
screen candidates for their knowledge, skills, abilities, and other characteristics related to these
job categories:
0 Light Industrial 0 Accounting
0 Skilled Trades 0 General Office
0 Automated Office 0 Contact Center
0 Data Entry 0 Bank Teller
0 Managerial
We offer a huge selection of training programs to our Associates at no charge and at no
obligation. Training gives our Associates access to skills and education that lead to better job
opportunities and improved income. Our training includes the following programs and has an
unmatched market value: _
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0 Quality Training 0 Skill Development Training in
0 Computer Training 0 Medical Terminology Training
0 Contact Center Training 0 Good Manufacturing Practices Training 0
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0 General Safety Training 0 Soldering Skills Training E
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Associate Performance Appraisal By gathering Client satisfaction feedback through our
Quality Performance Program, Manpower maintains a constant focus on the quality of our o
service and the service provided by our Associates. Unique to our industry, the appraisal forms a`
distributed to our Clients and our Associates enable us to manage and monitor quality o
throughout our organization.
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Benefits M
Paid Holidays Associates qualify after 9, 800 hours for 6 paid holidays 3
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Training TDC online courses available in our e-learning tool, the E
Training and Development Center (TDC). Training is
available to our Associates 24 hours a day. Q
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E-Verify Manpower participates in the E-Verify Program and verifies the identity and N,
employment eligibility of every newly hired employee. co
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Response Time We respond immediately to your requests for Associates with a confirmation
call within one hour of receipt of the assignment request, providing a status report of the order
and a verification of skills that match your needs. Manpower has ongoing recruiting efforts in Q
place that attract skilled Associates providing us with a large pool of qualified individuals to meet
your needs. We will stay in close communication with you until the order has been filled. Fill
time can range from one day for common demand skills upwards to several days for E
technical/professional skills.
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Hours of Operation Manpower staff is available twenty-four hours a day and seven days a
week. Our San Bernardino office is open Monday through Friday from 8:30 a.m. to 5:00 p.m,
Minimum Hours Minimum hours to be paid for less than eight (8) hours worked. Minimum
hours paid depends on how many hours in the assigned shift; i.e., if the assigned shift is for (4)
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g.87:
four hours, they will be paid for four hours. If the assigned shift is for (8) hours and if work
circumstances prevent the Associate from completing the entire shift, they will be paid one half
of the shift. (4 hour minimum). If Associate shows up for work and is turned away without prior
request to cancel assignment, there is a 2 hour show up pay.
Hiring Fees Manpower requires that the Associate work 520 hours in a 90 day period on an
assignment before they can transition with no fee to the City payroll. If you choose to hire our
Associate prior to the completion of 90 days, the temp-to-hire fee is a percentage of the
Associate's total estimated first-year annual gross compensation. The following prorated fee
schedule represents a percentage of the direct sourcing fee: 0 to 30 days, 20% of annual
gross, 31 to 60 days, 15% of annual gross, 61 to 90 days, 10% of annual gross compensation.
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Background Investigation Manpower has a national agreement with LexisNexis. LexisNexis
verifies against a local database and others as required. Manpower also checks on-line court
databases for the County of San Bernardino residents when screening Associates. Background
investigations can be performed if required by City of San Bernardino. The cost is included in
our markup rates.
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Drug Testing Manpower has a local agreement with Central Occupational Medicine Providers
for Drug screens. A 5 panel drug screen will be performed, if requested by City of San
Bernardino. The cost for a drug screen is included in our markup rates.
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EXHIBIT 1
Scope of Services
Manpower recognizes the City of San Bernardino need for an experienced and qualified cn
temporary employment firm to provide quality staffing services in a timely manner. Locally,
Manpower operates five offices within a 25-mile radius of the City of San Bernardino. This
means that we have a huge database of pre-screened candidates ready to fill your orders. w
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The Manpower office in San Bernardino offers the City of San Bernardino a wealth of service
choices. The following table summarizes all the services that Manpower offers. 0
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Staffing Manpower provides screened and tested Associates for
Services administrative, industrial, contact center, data entry,
technical, and professional positions. Our Clients find our p
placements helpful for emergencies, peak seasons, a.
vacation coverage, end-of-year inventories, special 0
projects, and as an ongoing strategy for flexible, cost- 3
effective staffing. 0
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Training Over 9 million satisfied Clients have been trained using
Services Manpower's proprietary training courses. We have
helped many Fortune 500 companies train their 3
Associates and make them more effective at their jobs.
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Temp-to-Hire To be absolutely sure before hiring a candidate, you can a
Services try them for a period of time as a Manpower assigned a
Associate. This hiring method provides a secure way to
hire new staff. M
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Direct Sourcing We can put our recruiting and pre-screening services to d
Services work for you. Without ever placing the candidate as a
Manpower Associate, we can source eligible candidates
for your direct sourcing needs.
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Assessment Manpower has unique, proven tests that demonstrate on- o
Services the job capabilities that we can use to aid the screening in
process for your own hires.
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Workforce From on-site staffing to outsourcing to managed services,
Management Manpower can bring complete workforce management a
solutions to our Clients.
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Manpower has many differentiating features that help us deliver outstanding service to City of o
San Bernardino. Here are a few of the key differentiating features of our service. r
Testing We validate all of our test batteries following the strict guidelines of several agencies °D
including the EEOC and the American Psychological Association. Our professional validation w
process is unmatched in our industry and means that our tests are proven in real-world
situations to deliver Associates that can meet or exceed expectations for the required tasks.
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No other firm has the array of screening tools that Manpower uses daily in our offices. We can
screen candidates for their knowledge, skills, abilities, and other characteristics related to these
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_ job categories:
0 Light Industrial 0 Accounting
0 Skilled Trades 0 General Office in
0 Automated Office 0 Contact Center a'
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0 Data Entry 0 Bank Teller
0 Managerial Cnn
We offer a huge selection of training programs to our Associates at no charge and at no 0
obligation. Training gives our Associates access to skills and education that lead to better job o-
opportunities and improved income. Our training includes the following programs and has an
unmatched market value: w
0 Quality Training 0 Skill Development Training a
0 Computer Training 0 Medical Terminology Training w
0 Contact Center Training 0 Good Manufacturing Practices Training
0 General Safety Training 0 Soldering Skills Training o
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Associate Performance Appraisal By gathering Client satisfaction feedback through our
Quality Performance Program, Manpower maintains a constant focus on the quality of our
service and the service provided by our Associates. Unique to our industry, the appraisal forms 3
distributed to our Clients and our Associates enable us to manage and monitor quality
throughout our organization. E
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Benefits a
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Paid Holidays Associates qualify after 1, 800 hours for 6 paid holidays N
Training TDC online courses available in our e-learning tool, the °;
Training and Development Center(TDC). Training is
available to our Associates 24 hours a day. cn
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E-Verify Manpower participates in the E-Verify Program and verifies the identity and �°
employment eligibility of every newly hired employee. _
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Response Time We respond immediately to your requests for Associates with a confirmation 0E)
call within one hour of receipt of the assignment request, providing a status report of the order
and a verification of skills that match your needs. Manpower has ongoing recruiting efforts in a
place that attract skilled Associates providing us with a large pool of qualified individuals to meet 3
your needs. We will stay in close communication with you until the order has been filled. Fill a
time can range from one day for common demand skills upwards to several days for
technical/professional skills.
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Hours of Operation Manpower staff is available twenty-four hours a day and seven days a
week. Our San Bernardino office is open Monday through Friday from 8:30 a.m. to 5:00 p.m. m
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Minimum Hours Minimum hours to be paid for less than eight (8) hours worked. Minimum
hours paid depends on how many hours in the assigned shift; i.e., if the assigned shift is for (4) E
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four hours, they will be paid for four hours. If the assigned shift is for (8) hours and if work
circumstances prevent the Associate from completing the entire shift, they will be paid one half
of the shift. (4 hour minimum). If Associate shows up for work and is turned away without prior
request to cancel assignment, there is a 2 hour show up pay.
Hiring Fees Manpower requires that the Associate work 520 hours in a 90 day period on an
assignment before they can transition with no fee to the City payroll. If you choose to hire our
Associate prior to the completion of 90 days, the temp-to-hire fee is a percentage of the
Associate's total estimated first-year annual gross compensation. The following prorated fee
schedule represents a percentage of the direct sourcing fee: 0 to 30 days, 20% of annual
gross, 31 to 60 days, 15% of annual gross, 61 to 90 days, 10% of annual gross compensation. a
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Background Investigation Manpower has a national agreement with LexisNexis. LexisNexis
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verifies against a local database and others as required. Manpower also checks on-line court
databases for the County of San Bernardino residents when screening Associates. Background L
investigations can be performed if required by City of San Bernardino. The cost is included in a
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our markup rates.
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Drug Testing Manpower has a local agreement with Central Occupational Medicine Providers a
for Drug screens. A 5 panel drug screen will be performed, if requested by City of San
Bernardino. The cost for a drug screen is included in our markup rates.
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