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HomeMy WebLinkAbout15- Public Works ORIGINAL CITY OF SAN BERNARDINO - REQUEST FOR COUNCIL ACTION From: Nadeem Majaj, Director of Subject: Resolution of the Mayor and Public Works Common Council of the City of San Bernardino authorizing the execution of an Dept: Public Works–Facilities Agreement and increase annual Purchase Management Division Order No. 211538 by $29,334.55 for a total purchase order amount of $41,000 to Date: November 29, 2010 Securitas Security Services USA, Inc. for security guard services at the Feldheym Library. Meeting date: December 6, 2010 Synopsis of Previous Council Action: Adopted Resolution 2008-19 authorizing the City Manager to execute Amendment No. one to the Agreement with Securitas Security Services USA, Inc. for security guard services at City libraries. 08-20-07 Adopted Resolution No. 2007-358 authorizing the execution of a Contract and issuance of an Annual Purchase Order with two one-year options to Securitas Security Services USA, Inc. for security guard services at City libraries. Recommended motion: Adopt Resolution. Signatu e Contact person: Tony Frossard, Project Manager Phone: 384-5122 Supporting data attached: Staff Report, Resolution Ward: 1 and Attachment"1" FUNDING REQUIREMENTS: Amount: $29.334.55 Source: (Acct. Nos.) 001-400-5505-0000-0037 Acet. Description: Building Maintenance Finance: Council Notes: sa o2v Agenda Item No. t CITY OF SAN BERNARDINO —REQUEST FOR COUNCIL ACTION Staff Report Subject: Resolution of the Mayor and Common Council of the City of San Bernardino authorizing the execution of an Agreement and increase annual Purchase Order No. 211538 by $29,334.55 for a total purchase order amount of $41,000 to Securitas Security Services USA, Inc. for security guard services at the Feldheym Library. Background: The Public Works Department, Facilities Management Division is responsible for providing security services at the Feldheym Library. The Facilities Management Division has budgeted $41,000 for security services at the Feldheym Library. On August 20, 2007, the Mayor and Common Council Adopted Resolution No. 2007-358 authorizing the execution of a Contract and issuance of an Annual Purchase Order with two one-year options to Securitas Security Services USA, Inc. for security guard services at City libraries. On January 22, 2008, per Resolution 2008-19, the City Manager executed Amendment No. 1 to the Agreement with Securitas Security Services USA, Inc. for security guard services at City libraries. The security guard service is to be present at the library five days per week covering approximately 46-hours per week (See Attachment 1). Securitas Security Services USA, Inc. has been providing the City of San Bernardino with security services for the past three years and has proven to be reliable, effective and professional. The County has used this vendor for many years in the past. In addition, Securitas Security Services USA, Inc. is the most locally-focused security company in the US, with over 450 local branch managers and more than 100,000 security officers. The current purchase order of$11,665.45 needs to be increased by $29,334.55 for a total Purchase Order amount of$41,000. Due to an oversight in the Facilities Management Division, an agreement for the Feldheym Library security with Securitas was not completed in the beginning of the fiscal year when the Metrolink security agreement was done. Staff recommends that the Mayor and Common Council authorize the execution of an Agreement and issuance of an Annual Purchase Order in the amount of$41,000 to Securitas Security Services USA, Inc. for security guard services at the Feldheym Library. Financial Impact: Funds for this annual purchase order are contained in the Public Works Department, Building Maintenance Division Fiscal Year 2010/2011 Budget for security guard services (account No. 001- 400-5505-0000-0037) in the amount of$29,334.55. Account Number: 001-400-5505-0000-0037 Budgeted Amount: $147,400 Balance as of November 8, 2010: $35,899 Balance after approval of this item: $6,564. Please note this balance does not indicate available funding. It does not include non- encumbered reoccurring expenses or expenses incurred, but not yet processed. Recommendation: Adopt Resolution. 1 RESOLUTION NO. COPY 2 RESOLUTION OF THE MAYOR AND COMMON COUNCIL OF THE CITY OF SAN BERNARDINO AUTHORIZING THE EXECUTION OF AN AGREEMENT 3 AND INCREASE ANNUAL PURCHASE ORDER NUMBER 211538 BY $29,334.55 4 FOR A TOTAL PURCHASE ORDER AMOUNT OF $41,000 TO SECURITAS SECURITY SERVICES USA, INC. FOR SECURITY GUARD SERVICES AT THE 5 FELDHEYM LIBRARY. 6 7 WHEREAS, the current Purchase Order of $11,665.45 needs to be increased by 8 $29,334.55 for a total Purchase Order amount of$41,000; and 9 BE IT RESOLVED BY THE MAYOR AND COMMON COUNCIL OF THE CITY OF SAN BERNARDINO AS FOLLOWS: 10 11 SECTION 1. The City Manager of the City of San Bernardino is hereby authorized to 12 execute on behalf of said City an Agreement between the City of San Bernardino and Securitas 13 Security Services USA, Inc., a copy of which is attached hereto, marked as Exhibit "A", and 14 incorporated herein by this reference as fully as though set forth at length. 15 SECTION 2. That pursuant to this determination, the Director of Finance or her 16 designee is hereby authorized to increase Purchase Order Number 211538 by $11,665.45 for a 17 18 total Purchase Order amount of$41,000. 19 SECTION 3. The Purchase Order shall reference this Resolution Number and shall 20 read, "Securitas Security Services USA, Inc. for security guard services at the Feldheym 21 Library. Agreement not to exceed $41,000" and shall incorporate the terms and conditions of 22 the agreement. 23 SECTION 4. The authorization to execute the above referenced Purchase Order and 24 25 Agreement is rescinded if it is not executed by both parties within sixty (60) days of the 26 passage of this resolution. 27 28 1 2 RESOLUTION OF THE MAYOR AND COMMON COUNCIL OF THE CITY OF SAN BERNARDINO AUTHORIZING THE EXECUTION OF AN AGREEMENT 3 AND INCREASE ANNUAL PURCHASE ORDER NUMBER 211538 BY $29,334.55 4 FOR A TOTAL PURCHASE ORDER AMOUNT OF $41,000 TO SECURITAS SECURITY SERVICES USA, INC. FOR SECURITY GUARD SERVICES AT THE 5 FELDHEYM LIBRARY. 6 SECTION 5. The implementation date of this Agreement with Securitas Security 7 Services USA, Inc. is July 1, 2010; therefore, any action taken between July 1, 2010 and the 8 date that this resolution is adopted is hereby ratified. 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 1 RESOLUTION OF THE MAYOR AND COMMON COUNCIL OF THE CITY OF SAN BERNARDINO AUTHORIZING THE EXECUTION OF AN AGREEMENT 2 AND INCREASE ANNUAL PURCHASE ORDER NUMBER 211538 BY $29,334.55 FOR A TOTAL PURCHASE ORDER AMOUNT OF $41,000 TO SECURITAS 3 SECURITY SERVICES USA, INC. FOR SECURITY GUARD SERVICES AT THE 4 FELDHEYM LIBRARY. 5 I HEREBY CERTIFY that the foregoing Resolution was duly adopted by the Mayor 6 and Common Council of the City of San Bernardino at a meeting thereof, held 7 on the day of 2010, by the following vote, to wit: 8 9 Council Members: AYES NAYS ABSTAIN ABSENT 10 11 MARQUEZ 12 DESJARDINS 13 BRINKER 14 SHORETT 15 KELLEY 16 JOHNSON 17 18 MCCAMMACK 19 20 Rachel G. Clark, City Clerk 21 The foregoing resolution is hereby approved this day of 2010. 23 24 Patrick J. Morris, Mayor City of San Bernardino 25 Appr ed as to Form: 26 By. - 27 7es F. Penman, City Attorney 28 I VENDOR SERVICE AGREEMENT 2 This Vendor Service Agreement is entered into this 6h day of December 2010, by and 3 between Securitas Security Services USA, Inc. ("VENDOR") and the City of San Bernardino 4 ("CITY"or"San Bernardino"). 5 WITNESSETH: 6 7 WHEREAS, the Mayor and Common Council has determined that it is advantageous 8 and in the best interest of the CITY to contract for security guard services at the Feldheym 9 Library; and 10 NOW, THEREFORE, the parties hereto agree as follows: 11 1. SCOPE OF SERVICES. 12 For the remuneration stipulated, San Bernardino hereby engages the services of 13 14 VENDOR to provide those products and services as set forth in the Pricing Quotation, attached 15 hereto as Attachment"1" and incorporated herein by this reference. 16 2. COMPENSATION AND EXPENSES. 17 a. For the services delineated above, the CITY, upon presentation of an invoice, shall 18 pay the VENDOR up to the amount of $41,000 for security guard services at the 19 Feldheym Library. 20 21 b. No other expenditures made by VENDOR shall be reimbursed by CITY. 22 3. TERM; TERMINATION. 23 The term of this agreement shall be from July 1, 2010 through June 30, 2011. 24 This Agreement may be terminated at any time by thirty (30) days' written notice by 25 either party. The terms of this Agreement shall remain in force unless amended by written 26 27 28 Exhibit"A" 1 1 agreement of the parties executed on or before the date of expiration of current term of the 2 agreement. 3 4. INDEMNITY. 4 Vendor agrees to and shall indemnify and hold the City, its elected officials, employees, 5 5 agents or representatives, free and harmless from all claims, actions, damages and liabilities of 7 any kind and nature arising from bodily injury, including death, or property damage, based or g asserted upon any or alleged act or omission of Vendor, its employees, agents, or 9 subcontractors, relating to or in any way connected with the accomplishment of the work or 10 performance of service under this Agreement, unless the bodily injury or property damage was 11 actually caused by the sole negligence of the City, its elected officials, employees, agents or 12 representatives. As part of the foregoing indemnity, Vendor agrees to protect and defend at its 13 14 own expense, including attorney's fees the City, its elected officials, employees, agents or 15 representatives from any and all legal actions based upon such actual or alleged acts or 16 omissions. Vendor hereby waives any and all rights to any types of express or implied 17 indemnity against the City, its elected officials, employees, agents or representatives, with 18 respect to third party claims against the Vendor relating to or in any way connected with the 19 accomplishment of the work or performance of services under this Agreement. 20 21 5. INSURANCE. 22 While not restricting or limiting the foregoing, during the term of this Agreement, 23 VENDOR shall maintain in effect policies of comprehensive public, general and automobile 24 liability insurance, in the amount of $1,000,000.00 combined single limit, and statutory 25 worker's compensation coverage, and shall file copies of said policies with the CITY's Risk 26 Manager prior to undertaking any work under this Agreement. CITY shall be set forth as an 27 28 Exhibit"A" 2 1 additional named insured in each policy of insurance provided hereunder. The Certificate of 2 Insurance furnished to the CITY shall require the insurer to notify CITY of any change or 3 termination in the policy. Insurer shall give CITY 30 days notice prior to enactment and any 4 change or termination of policy. 5 6. NON-DISCRIMINATION. 6 7 In the performance of this Agreement and in the hiring and recruitment of employees, 8 VENDOR shall not engage in, nor permit its officers, employees or agents to engage in, 9 discrimination in employment of persons because of their race, religion, color, national origin, 10 ancestry, age, mental or physical disability, medical conditions, marital status, sexual gender or 11 sexual orientation, or any other status protected by law. 12 7. INDEPENDENT CONTRACTOR. 13 14 VENDOR shall perform work tasks provided by this Agreement, but for all intents and 15 purposes VENDOR shall be an independent contractor and not an agent or employee of the 16 CITY. VENDOR shall secure, at its expense, and be responsible for any and all payment of 17 Income Tax, Social Security, State Disability Insurance Compensation, Unemployment 18 Compensation, and other payroll deductions for VENDOR and its officers, agents, and 19 employees, and all business licenses, if any are required, in connection with the services to be 20 21 performed hereunder. 22 S. BUSINESS REGISTRATION CERTIFICATE AND OTHER REQUIREMENTS. 23 VENDOR warrants that it possesses or shall obtain, and maintain a business registration 24 certificate pursuant to Chapter 5 of the Municipal Code, and any other licenses, permits, 25 qualifications, insurance and approval of whatever nature that are legally required of VENDOR 26 to practice its business or profession. 27 28 Exhibit"A" 3 I NOTICES. 2 Any notices to be given pursuant to this Agreement shall be deposited with the United 3 States Postal Service, postage prepaid and addressed as follows: 4 TO THE CITY: Public Works Director 5 300 North"D" Street San Bernardino, CA 92418 6 Telephone: (909) 384-5140 7 TO THE VENDOR: Securitas Security Services USA, Inc. 8 402 S. Milliken Avenue, Suite G-H, Ontario, CA 91761 9 Telephone: (909) 974-3177 Contact: John W. Muldoon III 10 11 9. ATTORNEYS' FEES. 12 In the event that litigation is brought by any party in connection with this Agreement, 13 the prevailing party shall be entitled to recover from the opposing party all costs and expenses, 14 including reasonable attorneys' fees, incurred by the prevailing party in the exercise of any of 15 its rights or remedies hereunder or the enforcement of any of the terms, conditions or 16 17 provisions hereof. The costs, salary and expenses of the City Attorney and members of his 18 office in enforcing this Agreement on behalf of the CITY shall be considered as "attorneys' 19 fees" for the purposes of this paragraph. 20 10. ASSIGNMENT. 21 VENDOR shall not voluntarily or by operation of law assign, transfer, sublet or 22 encumber all or any part of the VENDOR's interest in this Agreement without CITY's prior 23 written consent. Any attempted assignment, transfer, subletting or encumbrance shall be void 24 25 and shall constitute a breach of this Agreement and cause for the termination of this 26 Agreement. Regardless of CITY's consent, no subletting or assignment shall release VENDOR 27 28 Exhibit"A" 4 1 of VENDOR's obligation to perform all other obligations to be performed by VENDOR 2 hereunder for the term of this Agreement. 3 11. VENUE. 4 The parties hereto agree that all actions or proceedings arising in connection with this 5 6 Agreement shall be tried and litigated either in the State courts located in the County of San 7 Bernardino, State of California or the U.S. District Court for the Central District of California, 8 Riverside Division. The aforementioned choice of venue is intended, by the parties to be 9 mandatory and not permissive in nature. 10 12. GOVERNING LAW. 11 This Agreement shall be governed by the laws of the State of California. 12 13. SUCCESSORS AND ASSIGNS. 13 14 This Agreement shall be binding on and inure to the benefit of the parties to this Agreement 15 and their respective heirs,representatives, successors, and assigns. 16 14. HEADINGS. 17 The subject headings of the sections of this Agreement are included for the purposes of 18 convenience only and shall not affect the construction or the interpretation of any of its 19 provisions. 20 15. SEVERABILITY. 21 22 If any provision of this Agreement is determined by a court of competent jurisdiction to 23 be invalid or unenforceable for any reason, such determination shall not affect the validity or 24 enforceability of the remaining terms and provisions hereof or of the offending provision in any 25 other circumstance, and the remaining provisions of this Agreement shall remain in full force 26 and effect. 27 28 Exhibit"A" 5 1 16. ENTIRE AGREEMENT; MODIFICATION. 2 3 This Agreement constitutes the entire agreement and the understanding between the 4 parties, and supercedes any prior agreements and understandings relating to the subject manner 5 of this Agreement. This Agreement may be modified or amended only by a written instrument 6 executed by all parties to this Agreement. 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Exhibit"A" 6 1 2 VENDOR SERVICE AGREEMENT 3 SECURITAS SECURITY SERVICES USA, INC. 4 IN WITNESS THEREOF, the parties hereto have executed this Agreement on the day and 5 6 date set forth below. 7 Dated: 2010 Securitas Security Services USA, Inc. 8 By: 9 10 11 Dated , 2010 CITY OF SAN BERNARDINO 12 By: Charles E. McNeely, City Manager 13 Approved as to Form: 14 15 By: Jam . Penman, City Attorney 16 17 18 19 20 21 22 23 24 25 © 26 27 28 Exhibit"A" 7 I VENDOR SERVICE AGREEMENT 2 This Vendor Service Agreement is entered into this 6h day of December 2010, by and 3 between Securitas Security Services USA, Inc. ("VENDOR") and the City of San Bernardino 4 ("CITY" or"San Bernardino"). 5 WITNESSETH: 6 7 WHEREAS, the Mayor and Common Council has determined that it is advantageous 8 and in the best interest of the CITY to contract for security guard services at the Feldheym 9 Library; and 10 NOW, THEREFORE, the parties hereto agree as follows: 11 1. SCOPE OF SERVICES. 12 13 For the remuneration stipulated, San Bernardino hereby engages the services of 14 VENDOR to provide those products and services as set forth in the Pricing Quotation, attached 15 hereto as Attachment"1" and incorporated herein by this reference. 16 2. COMPENSATION AND EXPENSES. 17 a. For the services delineated above, the CITY, upon presentation of an invoice, shall 18 pay the VENDOR up to the amount of $41,000 for security guard services at the 19 Feldheym Library. 20 21 b. No other expenditures made by VENDOR shall be reimbursed by CITY. 22 3. TERM; TERMINATION. 23 The term of this agreement shall be from July 1, 2010 through June 30, 2011. 24 This Agreement may be terminated at any time by thirty (30) days' written notice by 25 either party. The terms of this Agreement shall remain in force unless amended by written 26 27 28 1 1 agreement of the parties executed on or before the date of expiration of current term of the 2 agreement. 3 4. INDEMNITY. 4 Vendor agrees to and shall indemnify and hold the City, its elected officials, employees, 5 6 agents or representatives, free and harmless from all claims, actions, damages and liabilities of 7 any kind and nature arising from bodily injury, including death, or property damage, based or g asserted upon any or alleged act or omission of Vendor, its employees, agents, or 9 subcontractors, relating to or in any way connected with the accomplishment of the work or 10 performance of service under this Agreement, unless the bodily injury or property damage was 11 actually caused by the sole negligence of the City, its elected officials, employees, agents or 12 representatives. As part of the foregoing indemnity, Vendor agrees to protect and defend at its 13 14 own expense, including attorney's fees the City, its elected officials, employees, agents or 15 representatives from any and all legal actions based upon such actual or alleged acts or 16 omissions. Vendor hereby waives any and all rights to any types of express or implied 17 indemnity against the City, its elected officials, employees, agents or representatives, with 18 respect to third party claims against the Vendor relating to or in any way connected with the 19 accomplishment of the work or performance of services under this Agreement. 20 21 5. INSURANCE. 22 While not restricting or limiting the foregoing, during the term of this Agreement, 23 VENDOR shall maintain in effect policies of comprehensive public, general and automobile 24 liability insurance, in the amount of $1,000,000.00 combined single limit, and statutory 25 worker's compensation coverage, and shall file copies of said policies with the CITY's Risk 26 Manager prior to undertaking any work under this Agreement. CITY shall be set forth as an 27 28 2 1 additional named insured in each policy of insurance provided hereunder. The Certificate of 2 Insurance furnished to the CITY shall require the insurer to notify CITY of any change or 3 termination in the policy. Insurer shall give CITY 30 days notice prior to enactment and any 4 change or termination of policy. 5 6. NON-DISCRIMINATION. 6 7 In the performance of this Agreement and in the hiring and recruitment of employees, g VENDOR shall not engage in, nor permit its officers, employees or agents to engage in, 9 discrimination in employment of persons because of their race, religion, color, national origin, 10 ancestry, age, mental or physical disability, medical conditions, marital status, sexual gender or 11 sexual orientation, or any other status protected by law. 12 7. INDEPENDENT CONTRACTOR. 13 14 VENDOR shall perform work tasks provided by this Agreement, but for all intents and 15 purposes VENDOR shall be an independent contractor and not an agent or employee of the 16 CITY. VENDOR shall secure, at its expense, and be responsible for any and all payment of 17 Income Tax, Social Security, State Disability Insurance Compensation, Unemployment 18 Compensation, and other payroll deductions for VENDOR and its officers, agents, and 19 employees, and all business licenses, if any are required, in connection with the services to be 20 21 performed hereunder. 22 8. BUSINESS REGISTRATION CERTIFICATE AND OTHER REQUIREMENTS. 23 VENDOR warrants that it possesses or shall obtain, and maintain a business registration 24 certificate pursuant to Chapter 5 of the Municipal Code, and any other licenses, permits, 25 qualifications, insurance and approval of whatever nature that are legally required of VENDOR 26 to practice its business or profession. 27 28 3 I NOTICES. 2 Any notices to be given pursuant to this Agreement shall be deposited with the United 3 States Postal Service, postage prepaid and addressed as follows: 4 TO THE CITY: Public Works Director 5 300 North "D" Street San Bernardino, CA 92418 6 Telephone: (909) 384-5140 7 TO THE VENDOR: Securitas Security Services USA, Inc. 8 402 S. Milliken Avenue, Suite G-H, Ontario, CA 91761 9 Telephone: (909) 974-3177 10 Contact: John W. Muldoon III 11 9. ATTORNEYS' FEES. 12 In the event that litigation is brought by any party in connection with this Agreement, 13 the prevailing party shall be entitled to recover from the opposing party all costs and expenses, 14 including reasonable attorneys' fees, incurred by the prevailing party in the exercise of any of 15 its rights or remedies hereunder or the enforcement of any of the terms, conditions or 16 17 provisions hereof. The costs, salary and expenses of the City Attorney and members of his 18 office in enforcing this Agreement on behalf of the CITY shall be considered as "attorneys' 19 fees" for the purposes of this paragraph. 20 10. ASSIGNMENT. 21 VENDOR shall not voluntarily or by operation of law assign, transfer, sublet or 22 encumber all or any part of the VENDOR's interest in this Agreement without CITY's prior 23 written consent. Any attempted assignment, transfer, subletting or encumbrance shall be void 24 25 and shall constitute a breach of this Agreement and cause for the termination of this 26 Agreement. Regardless of CITY's consent, no subletting or assignment shall release VENDOR 27 28 4 1 of VENDOR's obligation to perform all other obligations to be performed by VENDOR 2 hereunder for the term of this Agreement. 3 11. VENUE. 4 The parties hereto agree that all actions or proceedings arising in connection with this 5 6 Agreement shall be tried and litigated either in the State courts located in the County of San 7 Bernardino, State of California or the U.S. District Court for the Central District of California, g Riverside Division. The aforementioned choice of venue is intended by the parties to be 9 mandatory and not permissive in nature. 10 12. GOVERNING LAW. 11 This Agreement shall be governed by the laws of the State of California. 12 13. SUCCESSORS AND ASSIGNS. 13 14 This Agreement shall be binding on and inure to the benefit of the parties to this Agreement 15 and their respective heirs, representatives, successors, and assigns. 16 14. HEADINGS. 17 The subject headings of the sections of this Agreement are included for the purposes of 18 convenience only and shall not affect the construction or the interpretation of any of its 19 provisions. 20 21 15. SEVERABILITY. 22 If any provision of this Agreement is determined by a court of competent jurisdiction to 23 be invalid or unenforceable for any reason, such determination shall not affect the validity or 24 enforceability of the remaining terms and provisions hereof or of the offending provision in any 25 other circumstance, and the remaining provisions of this Agreement shall remain in full force 26 and effect. 27 28 5 1 2 16. ENTIRE AGREEMENT; MODIFICATION. 3 This Agreement constitutes the entire agreement and the understanding between the 4 parties, and supercedes any prior agreements and understandings relating to the subject manner 5 of this Agreement. This Agreement may be modified or amended only by a written instrument 6 executed by all parties to this Agreement. 7 8 9 10 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 6 1 2 VENDOR SERVICE AGREEMENT 3 SECURITAS SECURITY SERVICES USA, INC. 4 IN WITNESS THEREOF, the parties hereto have executed this Agreement on the day and 5 date set forth below. 6 7 Dated: 12010 Securitas Security Services USA, Inc. 8 By: 9 10 11 Dated , 2010 CITY OF SAN BERNARDINO 12 By: Charles E. McNeely, City Manager 13 Approved as to Form: 14 15 By: m J F. Penan, City Attorney 16 17 18 19 20 21 22 23 24 25 26 27 28 7 Attachment"I" Pricing Quotation for The City of San Bernardino Feldheym Library Fiscal 2011 July 1, 2010 thru June 30, 2011 40 Straight Time Hours per week at: $16.13 6 Overtime Hours per Week at: $24.20 (46 Total Hours per Week of Coverage) 40 X 16.13 = 645.20 per Week 6 X 24.20 = 145.20 per week 645.20 + 145.20 = $790.40 per Week $ X 52 Weeks = $41,100.80 Fiscal 2010 Cost Total Purchase Order Cost for Fiscal 2011: $41,100.80 Securitas Security Services USA,Inc. 402 S.Milliken Avenue,Suite G-H,Ontario,CA 91761,USA Phone(909)974-3177 Fax(909)974-3161 w .securitasinc.com Security Guard Guide San Bernardino Public Library NORMAN F. FELDHEYM CENTRAL LIBRARY The Library staff appreciates the guard/s on duty and would like to extend a hearty vote of thanks to them and their seemingly thankless hours of fine service. The following list of various concerns is not meant as a criticism of the service, but only a reminder of the Library concerns. PAGING The name "Mr. (changes monthly)" is used when the guard is needed. The guard should respond immediately. The paging system is located at the Circulation Desk. Please let the Circulation staff know when you are going outside on rounds, so that we won't be paging when you're outside. Be aware of dead spots: mail room, outside. Because there are occasions when Feldheym's security guard is needed immediately in a library location due to an emergency s/he would be able to handle, the guard will be instructed to respond with haste to the following P.A. system summons: Mr. Janson (or whatever), STAT Circulation (or other location) When the guard hears the STAT summons he will know its an emergency and to proceed to the proper area. REPORTING Please check in with Administration Office staff upon arrival at work. Guard and Circulation Department share a Meeting Room Schedule which is kept at the front circulation counter. On Saturday, please check in with the Librarian on duty at the Reference Desk. Also, a quick round of the library should be made so that staff is aware guard is on duty. OPENING PROCEDURES Call sonitrol if you are the first in the building. Unlock the front doors, West door and children's door at 10:00 a.m. Keys and allen wrench are located in lock box in circulation workroom. Raise U.S. and California outdoor flags which are located in circulation. Flag lock key is located in Circulation lock box. DUTIES: Guard should be constantly visible and on the move so that patrons and staff are aware of his/her presence. FIRE ALARM DOORS There are many fire alarm doors; when alarm sounds, check at circulation desk to ascertain which alarm is ringing. A special key is needed to turn off alarm. Check out the offender and explain the necessity for the alarm doors. If fire alarm is activated, determine if there is a fire. If there is a fire evacuate building. If no fire, get screwdriver and reset alarm box. Then obtain key from reference or circulation and reset panel in electrical closet in children's room. RESTROOM Restrooms should be checked frequently, throughout the day both men's and women's and children's. ARTWORK SECURITY We expect the art works on display in galleries downstairs and upstairs to be watched as much as possible during exhibits. COMPUTER SECURITY Traffic on the second floor from the elevator to the Computer Lab increases dramatically when the computer lab is open. Therefore, frequent appearances of the Security Officers in that area would be helpful. If possible guard should station himself/herself in that area 15 minutes before computer lab is due to open. The computer lab staff would appreciate the occasional presence and backup of the Security Officers in the lab, so please walk though the lab periodically. From the Computer Lab, one can get a good view of what is happening on the main floor of the Library. Please do this discretely. Computer equipment and terminals anywhere in the building should not be turned on or off, or tampered with, since a whole program could be erased. LIBRARY BEHAVIOR The guards should be aware of unacceptable behavior in the library. This could include, but not be limited to, taking a bath in the restrooms, sleeping, drinking alcohol, perverts who peep at women and children, expose themselves, masturbate, etc., and other inappropriate behavior. All discussion with offenders needs to be done unobtrusively and in private. Do not hesitate to call Police Department if situation warrants. 9-911 emergency or 383-5311 non-emergency. Hold offender and call Police Department when City property (magazines, books, furniture) is vandalized. REPORTING Any problem, question or incidents should be brought to the Management's attention as soon as possible. We are especially interested in accidents, criminal acts, upset patrons, etc. Use incident report from to provide management with necessary information. Form must be submitted by end of shift. DAMAGE OF THEFT Any damage or theft of library materials is illegal (CDED Code 1991 o) and police should be called to make an arrest. MEETING ROOMS Doors should be locked at all times unless there is a meeting going on. Guard should check after each meeting to make sure doors are locked. SET-UP Assist with setting up tables, chairs, microphones, etc. DELIVERIES Receive deliveries from UPS, FedEx, donations, etc. SMOKING, EATING There is no smoking in the Library. Eating permitted only in Mary Belle Kellogg meeting rooms and with permission in the atrium. CHILDREN The guard should be alert to children playing in the library, and ask them to behave in a normal manner or leave. Children are not allowed to use the elevator without an adult. Children not picked up by parents at closing time should be not be abandoned. Either make a call to the parent or wait until ride arrives; if no ride arrives call police. Library will compensate the guard for any extra time involved. Feel free to call management for help in special cases. Children's Room doors should be locked at dusk. PEOPLE IN WRONG AREA Challenge people who are unfamiliar to you or who are in places where no one should normally be present. Where no ready identification is produced, call for a library supervisor to verify. Guards should be aware that the library rules state that newspapers should be kept in reference areas or returned to the rack. If someone takes the paper on a stick to the window area he should be cautioned to returned it to the rack in reference. Newspapers left out of the reference area should be returned while making rounds time permitting. LIBRARY'S SECURITY Our security arrangements should not be discussed with any patron or staff, especially in public and especially our detection system. ESCORT Staff should be escorted to their cars at closing time and on request. Make sure staff is safely in cars before proceeding inside - patrons also may request an escort. PROFESSIONALISM Since we are a City public building, we want to reflect professionalism in service. We request the guards refrain from visiting at length with staff or hanging around public service counter and leaning on counters. No reading of Library materials while on duty. Guards should never perform normal library staff functions, such as checking out books, answering reference questions, etc. Guards should always be in complete uniform. NEW GUARDS When there is a change of guards, the new guard must be apprised of all normal duties and should be familiar with this memo. He/she should be introduced to staff and familiarized with the closing procedure. EVENINGS Check Reference area often during evening hours. Before closing, give the library a full check of all areas for anybody hanging around looking for somewhere to sleep. Guard working at closing time should check the weekly meeting schedule to assure there are no meetings staying beyond closing time. If there are, the guard must stay until the meeting has finished, all attendees have vacated the building, and the usual closing procedure has been observed. The guard will report to the Administration Office as to the actual time the meeting ended, and the time guard left building. LIBRARY HOURS (Normal hours open to public) Monday through Wednesday: 10:00 a.m. - 8:00 p.m. Thursday through Saturday: 10:00 a.m. - 6:00 p.m. CLOSING PROCEDURES In general, turn off all lights, check that doors are closed and locked, and check equipment that may have been left on, as you proceed. Perimeter door check is essential. Special doors to check on second floor: 1. Door to shipping and receiving from stairwell by elevator 2. Door to the storeroom and door to roof in storeroom •:• 3. California Room patio door 4. Door to Computer Lab and Computer Office should be locked ❖ 5. Administration Office patio doors 6. City Librarian's door to hallway ❖ 7. Staff Room patio door Special lights and equipment to check on second floor ❖ 1. City Librarian's restroom light's and coffee pot in City Librarian's Office 2. Upstairs gallery-three separate lights 3. Staff restroom; coffee pot in Staff Room ❖ 4. Check stalls in restrooms Special doors to check on first floor Circulation Supervisor's office ❖ West perimeter doors in Children's Room and Art Gallery