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INTER OFFICE MEMORANDUM
OFFICE OF THE CITY ATTORNEY
CITY OF SAN BERNARDINO
Entered Into Rec, at MCC/CDC Mfg: �14 5 0
Agenda —
TO: Mayor and Common Council by:
FROM: John F. Wilson, Sr. Assistant City Attorney j� ClerVCDC retary
of San Bernardino
DATE: March 25, 2010 /'
RE: City of San Bernardino
Status Update to 2007 Organizational Review by Management Partners, Inc.
Dated March 2010
CC: Charles McNeely, City Manager
James F. Penman, City Attorney
Rachel Clark, City Clerk
David C. Kennedy, Treasurer
The above-referenced document is presented for your consideration at the City Council
Retreat of March 25-27, 2010. This is a follow-up to the original 2007 Study. With respect to
those portions of the document addressed to City Attorney's Office operations, it is noted that
this office was not contacted by the authors during its preparation. In reviewing the material,
we have identified a number of comments appearing under the heading"Completed
Recommendations"that require clarification as follows:
Page Rec.No. Comment.
40 16 In 2009,this office prepared and indexed 67 formal
Prepare and index legal memoranda that are within the definition of
legal opinions "legal opinions"used in Recommendation 16 of the 2007
Study. Our research suggests that other law departments do
not annually produce 100 to 500 opinions of the same
quality as implied in the 2007 Study. The legal memoranda
are readily available in our office and serve the positive
uses identified in the 2007 Study. They are not placed on
the intranet because of concerns with the misuse of the
information.
i
Page Rec.No. Comment.
40 17
Increase legal An additional attorney has been assigned to land use and
resources for land development law. One of the departmental assignments of
use and development the original attorney has been re-assigned to another
attorney. The City Attorney's office has requested funding
for an additional attorney,but this request has been rejected
by the last 2 City Managers.
40 19
Prepare annual litigation
report We have contacted other cities, including Riverside,
Pasadena and Burbank, none of which provides
such a report. When we asked about the report,
we were in turn asked how could you do this without
compromising the confidential status of City lawsuits?
The production of such a report could arguably open the
door to a legal decision that the City,by publishing the
report recommended by Management Partners,has waived
the confidentiality of those cases addressed. Such waiver
could be construed to be a waiver in part or, depending on
the depth of analysis, much of the entire case.
40 22-
Offer annual training
on key topics This Office has provided training to the Code Enforcement,
Fire, Police,Development Services, and Integrated Waste
Management departments and the Planning Commission
and Library Board. This is referenced in the 2007 Study.
We have a continuing offer to all departments to provide
law related training and to provide advice as needed.
Deficiencies in core competence are, however, a more
significant issue.
40 23
Establish published
turnaround time goals This is a recommendation that there be better formal
communication of processing times. There exists a formal
understanding of the processing times for agenda items.
Processing times are established when the facts dictate a
F:\WILSON\Mayor\mgmt study corrections 2010b.wpd
Page Rec. No. Comment.
40 23
time for completion of a given legal review. Other projects are less
susceptible to this recommendation because of the unique effort
required for each project and the effect of the introduction of
higher priority projects on the time for completion of a project.
Time parameters are always communicated, although some may be
very long and not always to the satisfaction of the party.
40 24
Contractual The basic issue of communication of performance expectations has
language for at-will been substantially addressed with the introduction of a new City
employees in the Manager. "At-will" statue is established by a combination of
City Attorney's of factors. The contractual language recommended is superseded
Office by employment practices that are inconsistent with being at-will.
Until there is a clarification of overall City practices and
documentation, e.g. MOU's, departmental rules and directives, etc.
the effect of implementation of this recommendation remains a
question.
36 99
Consolidate Human
Services and Civil Service Practical incompatibility, and the legal incompatibility.
issues identified in City Attorney Opinion No. 88-9,have
not been resolved.
46 132
Light duty for fire
fighters On December 20, 2007, the City Attorney's Office issued a
memorandum to the Fire Chief clarifying the Fire
Department's ability to implement a light duty program.
On February 6, 2008, a proposed light duty policy was
forwarded to the President of the Fire Union along with a
request that union leadership contact Human Resources if
they wished to meet regarding the proposed policy. On
March 27, 2008,the Fire Union's attorney sent a letter to
Human Resources stating that the union was not in
concurrence with the proposed Light Duty program and did
not consent to the implementation of the proposed program
based upon language in the Fire Safety's MOU that
provides: "All benefits,privileges and working conditions
authorized for members at the present time, which are not
F:\WILSON\Mayor\mgmt study corrections 2010b.wpd
i
Page Rec. No. Comment.
46 132 included in this MOU, shall remain in full force during the
term of this MOU unless changed by mutual consent."
Since the Fire Department has an existing light duty policy,
the proposed new program could not be implemented
without the Fire Union's mutual consent. As a result, City
management made the decision to address the Light Duty
program in subsequent contract negotiations with the Fire
Safety Union when the present MOU expires.
21 (None)
City Attorney review of
agenda items Common Council Agendas: Loss of staff that performed
editor functions at the department level has made City
Attorney review of"routine"documentation more
important since the 2007 Study. Time is spent on
correction of basic language,review of content relative to
the intent of the document, and determination of
compliance with City policies and other laws and
regulations. It must be understood that review is attendant
on the City Attorney function of managing the full range of
legal risks inherent in improperly prepared documentation.
A City action taken on the basis of an incomplete or
wrongly presented set of facts on"routine" agenda items is
as problematic as an action taken in violation of statute.
FAWILSON\Mayor\mgmt study corrections 2010b.wpd
Joe Arnett, 1681 Echo Drive, San Bernardino.
Mr. Nalbandian spent the better part of 5 hours lecturing last night on
many different governmental concepts ranging from political
representation, social equity and individual rights. His lecture
included thoughts on community values, personal values and identity
and how all of these things impact government structures, decision
making, potential conflict and it's resolution.
Towards the end of Mr. Nalbandian discussion, as the breakout
sessions were winding down... it occurred to me that the one
unarguable truth was that all of this is for the purpose of serving the
people, our families, our friends, neighbors and strangers —> so that,
we can all live together in peace and prosperity which was
exemplified in the story he closed with about the flood survivors.
Having been a disaster survivor myself it was a story that was not lost
on my ears.
To this point... as I reviewed the 264 page document titled, "Building
a Better Community," I noticed that at the top of each organizational
chart example - words to describe you and me. . . citizens, residents,
the people.
During the breakout session questions were asked in an ideal
scenario, What does the governing body expect from city staff,
conversely, what will the governing body contribute back to the
process. What does city staff expect from the governing body and
conversely what will city staff give back or contribute to the process.
That was all very good.
Folks, the questions that weren't asked are, "what do the people
expect from their governing body and city staff and conversely what
will the people contribute. So, I don't know if this is something you
want to add to the postings on the wall there but I'm going to offer you
some suggestions.
What will the PEOPLE contribute? Entered Into Rec, at MCC/CDC Mfg: VZk/ie
by, LA_. �
1 ) For starters: Our Tax Money Agend It m No: J 1
by: C,c�
City Clek DC Secretary
City of San Bernardino
What will the PEOPLE contribute?
1 ) For starters: Our Tax Money
2) Civilized behavior and to abide by our laws
3) Neighborhood Association Involvement and Neighborhood
Watch partnerships.
4) A Sprit of Volunteerism and Civic Pride.
What do the PEOPLE expect from the governing body and city staff
1 ) Public Safety — Adequate yet aggressive Police and Fire
Services given our population and demographics.
2) Ease of doing business. Customer Service
3) Complete governmental transparency including specifically, full
disclosure of all public financial information
4) Adherence to the rules, regulations and responsibilities relative
to the Brown Act, and applicable sunshine laws.
5) Lastly, Leaders who keep their promises.
As you continue to discuss these important matters I hope you would
give some consideration to the expectations and contributions from
your citizenry.
Thank you.
San Bernardino Mayor and City Council Vision Brainstorm
March 26, 2010
WORKING PAPERS/DRAFT DOCUMENT
Thinking about the ideal, most desirable City of San Bernardino in the year 2025 and keeping a
possibility oriented perspective:
1. In 2025, when we arrive or live in the City of San Bernardino, we will describe it as . . .
2. Keep: To get to that ideal, what is it that you want to keep about the City?
3. Change: To get to that ideal, what is it that you want to change about the City?
Green Group
Chas, Virginia, Charles, Jason, Rachel
In 2025, we will describe the City of San Bernardino as:
• Middle class homes
• CSUSB SBVC that is bigger and better
- More degrees, programs -nt2red Y1110 Rec. atC/C� (tl�tg ��7�d
- World class institutions hV: tw
• Recreational amenities Agenda it NO:
- Community centers )Y:: 'J tko -0 C�
- 20 libraries/community centers Clay Cledd DC Secretary
• Known for vibrant economic community Nity of San Bernardino
- Green
- Vibrant, clean, safe downtown
• Vibrant art/culture - theater/performing arts, public art, street performers, museums
• Surround airport with logistics and warehouses
• Senior center with pool and amenities
• Change mobile homes into different communities; modernize
• Clean, fresh main corridors; no blight, graffiti from freeway view
• Completion of downtown transportation plan
• Smart growth; connect revitalization (downtown to south)
• Reputation as a safe business community
• All American City
• Bustling, vibrant Westside; bridge - Mount Vernon
• Iconic landmarks - Route 66, Placita Park, Arrowhead Springs, California Theater, CSUSB
• Supports businesses
Low taxes
Streamline business registration/development processes
Lower utility tax
Maximize enterprise zone
Predictability of getting projects done
• See long line of businesses waiting
• Good place to raise families
Sports venues
Parks/open spaces
Expanding sports venues
• Maintain historical treasures - Santa Fe Depot/Whistle, Sturges/California Theater
• Create top notch schools; charter schools
1
• Bookstores, Nordstrom
Keep:
• Small town feeling
• Diversity
• Neighborhood associations
• Middle class families
• Signature events (WRLL, Rt 66, NOS, etc.)
• Strong public safety - police, fire
• County seat
• Form of government
• Supporting/partnering with faith based community
• Fire through JPA; decentralize management
• Ward system
• Open mind
• 186
Change:
• Image - blight, crime
• Increase home ownership
• Bring more middle class families
• Parolee treatment = improve job opportunities
• More youth and senior programs
• Lower utility tax
• Form of government
• Streamline development services process
• Provide better customer services
- Expand online services
- Services at community centers
• Provide Downtown Ambassador Program
• Provide more recreational sites; community centers
• Provide equitable allocation of funds and transparency
• Way CDBG funding is allocated
Identify priorities
Allocation by ward
• Partnerships with other elected officials to maximize resources
• Have several theaters
• Eliminate bureaucracy
- Streamline business process
- Make more business friendly
More efficient
• Change political culture - don't personalize politics
• Change collection/allocation of DIFF fees; keep DIFF funds where collected
• Way 215 runs to provide Westside access
• Development Services Department
Attitude/customer service
Possible personnel changes
"Can't do" attitude to "Can do!"
2
• Fire Department staffing levels - Plus one
• 186
• Way we do road maintenance
- Make it a higher priority
- Enhance funding
- Change slurry seal program
• More Parks Department staffing
• Refuse Department changes - analyze possible outsourcing; keep options open
• Staffing structure - mayor, council, city manager
Give more policy focus
Have a grant writer in the Council office
• City Hall hours - need to be open 5 days
• Additional law enforcement; more foot patrols
• Change the way we deal with the homeless
Explore ordinances to deal with public health issues
Address homeless behavior
• Restrictive lot sizes for development
• Financial stability
- Establish reserve account for retirements
- Establish reserve for vehicle replacements
- Better job of collecting revenues
- Better auditing
- Develop financial incentives for business
• Change business corridors
Beautification
Shrink corridors to get higher quality businesses
Change moratorium to allow good businesses to come (i.e. national chains)
• Crack down on bad businesses blighting the community
• Change staffing level at Code Compliance; establish focus areas (are businesses being cited?)
• Empower the City Manager
Have needs list
- Power to remove department heads
- Give Council power to remove department heads
- Hold people accountable
- Change to allow Council to evaluate department heads
Purple Group
Mayor, Wendy, Fred, Rikke, Debbie
In 2025, we will describe the City of San Bernardino as:
• Vibrant bustling airport
• Able to see the mountains; smog free city
• Safe place for all who live and work here
• Sense of excitement, alive, people walking, bicycling, vibrant City core, nightlife
• Destination place
• Accessible by public transit; a sense that you can get there by rail, bus, good access from
freeway
• Gateways like Orange County
3
• Place of great beauty
• Broad sidewalks, curb and gutter
• Landscaping that is beautiful
• Moving there because it does not tolerate atack of civic pride
• Know values of property will stay [up]
• Want to move because civic pride is expected
• Professionalism is expected
• Place to do business
• Maintain diversity in community; open arms
• High quality educational system to attract diversity in the community
• Quality university - comprehensive quality education from preschool to university
• Diversity of post high school educational opportunities (art institute, etc.) to get a diversity
of students; allows people who live here to get an education here
• Healthy business community
• Reputation to be second to none
• Art and culture
• Change the image
• Change in socio-economic demographics - balanced business, property, expendable income
tax base
• Known as Youth/Youth Sports Capital of the World
• Recognized as clean, eco-friendly city with best practices in sustainability and for achieving a
sustainable environment
Keep
• Landmarks - California Theater
• Airport
• Celebrating our water and natural resources
• Older commercial corridors
• Harris Co building
• Heritage building
• Courthouse
• Woolworth
• Anderson
• Buildings of the 50's and 60's; heritage homes
• Route 66
• Sturgis Center for Arts
• Community Hospital; St. B's
• Arrowhead Springs Hotel
• Perris Hill Park/Bowl
• Secrombe Lake Park; other parks
• Ball Park; Soccer Complex
• Central Library; library system
• Universities
• Cultural events; Route 66; symphonies
• Form of government
• Cultural diversity
• Friendly city; welcoming attitude
4
• Trust level among politicians
• The fact that we are so unique in the way we govern ourselves
• Re-examine the structure (charter)
• Streetscape
- Sidewalks next to curb are not safe
- More shaded downtown streets
- Bicycle lanes
• Outside perception - how the City is perceived by the rest of the region, state, and country
• Streetscape on certain streets
• Intelligent and visionary streetscape planning
• Demographics of downtown; more socio-economic diversity
• Stronger tax base
• Change business climate
- Best practices in planning and development
- One stop processes - consistency
- The way City Hall does business with a range of businesses from small to the development
community
- Bureaucrats need to understand businesses
• Ratio of renters to homeowners
• Compliance with rental housing policies
• The landscape of the Orange Show
• True customer service culture within City government
- Problem solving attitude
- Change attitude of fear of change
• The face of the City - beautiful entrances with public landscaping
• Image and reputation
• Residents' attitude about civic pride and participation
Change:
• Feeling that there is a lack of inclusion among whole governing body
• Performance of our public schools
• General quality of life of our residents, currently inadequate
Better parks
Responsive public safely
Responsive code
• Public safely to improve consistent delivery of services
• Diversity of the Fire Department workforce
• Empowering constituents to share responsibility for public safety in the community
- Neighborhood watches (more successful ones)
- CERT
- Neighborhood associations
• Improve responsiveness to neighborhoods
• Increase participation in civic affairs
• Pension structure related to the budget
• Electorate participation; higher voter turnout; engage them; change public apathy
• Coordinate election cycles
• Change the way we get the City's message out
Improve communication with the community
5
Change environment of communication using technology
Uses sources that exist currently (i.e. water/trash bills)
• Charter change - departments reporting structure
• Increase the reserves; change the reserve policy
• Marketing of city resources and incentives to employees via small businesses
• Recognition awards for long standing businesses
• Methods for retaining and attracting businesses
Know that businesses are struggling and offer services
Create fiscal stability for the City
People need to feel that government is stable and responsive
• More vibrant arts and cultural life in the City; no arts association (Arts on 5`" was defunded)
• More statues, public art, recognition of history
• Create a public square downtown
• Reinvigorate downtown with public/private partnerships
• Improve all commercial corridors; PBID concept (Waterman, Highland, Baseline, Mount
Vernon, Del Rosa)
• Get to celebrate diversity in residential areas; support diverse neighborhoods so that
neighborhoods flourish; help neighborhood reinvent themselves
• Enhance cultural diversity
- Create diversity area
Create names/banners
- Refer to neighborhoods as a "place"
• Enhance housing stock diversity
• First time homebuyers credit
• Take advantage of advertising incentives
• EDA grants - make it easier to attain them (seniors and first time home buyers)
• The way we do business; change the bureaucracy
• Enhance nightlife downtown
• Public's participation that government can solve all problems (balancing values)
• Bullying mentality and management styles at City Hall so that we have more respectful,
professional management
6
City of San Bernardino r \
Mayor and Common Council ISION THEMES
Preliminary Vision 2010
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an Bernardino /
PRELIMINARY CORE VISION ,
• Destination place
• Multifaceted transportation hub-
-• Unique Ilion
runsyyorta[ian Education center Housing aM 1
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• All American City
•-Youth Sports City
• Business incubator
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7
San Bernardino Mayor and Common Council Vision DRAFT
The following document is a first draft. Considerable revision is still needed in this document.
Safe Community
In 2025, San Bernardino has active neighborhood associations that engage in their communities
through town hall meetings and provide guidance to their elected officials. The Neighborhood
Cluster Association takes a leadership role in coordinating neighborhood cleanups. In addition,
there are neighborhood watches that take responsibility for crime prevention in their
neighborhoods. In 2025 the residents of San Bernardino support and appreciate their law
enforcement personnel.
Business and Economic Development
The city of San Bernardino is business friendly, striving to provide easy access to public officials,
resources, and incentives necessary to create an environment that expands job opportunities.
We strive to expedite and streamline economic development by providing one-stop business
support services including eco-friendly options. We promote a competitive business environment
that attracts and retains healthy businesses, reducing unnecessary bureaucratic red tape.
Education
We are a city that embraces the concept of lifelong learning. Together with our educational
partners, we provide a network of support services from birth through retirement. We provide
quality day care and preschool for all of our children. Our learning ready children have enviable
choices in both quality public and charter K-12 programs, We offer our residents abundant
educational opportunities in our local community college, our highly ranked state university, and
14 private colleges offering degrees for every career path. For those innovators in start up
business entrepreneurs our City, in partnership with the state university, offers education,
financing, location, and employee training assistance to assure the success of new enterprises.
For those in retirement we offer a host of extended learning programs at all of our recreation
and senior centers as well as our college and university campuses.
Responsive Government
The City of San Bernardino respects all its residents and its business community and serves its
needs with efficient, transparent, and expedient action. Public officials are accountable to the
people they serve by providing easy, effective access to services the public deserves. The City of
San Bernardino is fiscally responsible, visionary, and intelligent in its implementation and
delivery of quality, cost effective services. We partner with the community and private sector
when the greater good will be served.
Enhance our Vibrant Quality of Life
San Bernardino in 2025 continues to be the premier location for family friendly events such as
the Orange Show, Route 66, and the Western Regional Little League. We have a walkable
downtown with a downtown ambassadors program and many family friendly amenities. You can
visit the California Theater or Sturgis Center for the Performing Arts to enjoy a wide variety of
entertainment or our new modern art museum. Our City is full of public art, murals, and statues
or you can just enjoy the street performers in the downtown promenade. Sports oriented
individuals and families have many choices as well. You can take in a baseball game at the
Arrowhead Credit Union Stadium or see an NCAA basketball game at the Cousollis Arena at
CSUSB. We have added many ballfields and sports facilities in neighborhoods around the City so
that families and kids can easily access our parks. Today we can brag about 20 libraries and
8
community centers that make San Bernardino the most family friendly and diverse city in the
Inland Empire.
Transportation and Infrastructure
In 2025, San Bernardino will welcome residents and visitors to the Inland Empire with a thriving,
vibrant International Airport, which will be accessible by bus and rail. A walkable community
with many bike lanes populated by water fountains serviced by our abundant Bunker Hill Basin
water reservoir. The City is a place with an intelligent, environmentally planned infrastructure
designed for long term sustainability for all who live and work here.
Beautification
In 2025, the City of San Bernardino has inviting corridors with murals at all entryways to the
City. The once blighted, low yielding commercial corridors have been transformed into well
thought out and pedestrian friendly walkways with greenbelts that include water features. Code
enforcement ensures that all major corridors are maintained and parks are lush and green with
youth sports amenities.
Housing and Home Ownership
In 2025, the City has an abundance of quality middle class neighborhoods that have parks, trails,
and community centers. In addition, there is ample senior housing to provide for aging
residents. The new government center has attracted new condominiums that provide housing
opportunities to those who want the urban lifestyle. Along with the wide range of housing
opportunities, new or existing residents can choose from two master planned communities -
"Arrowhead Springs" and "Martin Ranch" projects. The Cal State area has 900 units that offer
live, work, and single-family residents all within access of a clubhouse. The EDA continues to
provide first time homeowner assistance and has an impressive plan to buy once rental homes
and convert to single-family owner occupied homes.
9
Roles for the Common Council, Mayor, and City Manager
Common Council Mayor City Manager
• Set policy - be the . Work with the Council to . Get her done!
legislative body set public policies, . Insure Development
• Respond to constituent including the Council list Services delivers
issues . Preside over council . Manage City departments
• Represent constituent meetings • Manage the managers
needs . Appoint the City Manager, . Manage City operations
• Provide oversight; hold the Police Chief, Fire Chief, . Carry out vision and City
City Manager accountable and EDA Director policies
for carrying out policy and • Give general oversight of • Listen to the Council
for performance all City functions individually and as whole
• Provide vision for the City . Provide ceremonial
• Inform Mayor and Council
• Set goals for the City leadership of issues
• Approve the budget • Have collaborative • Prepare the budget
provided by the City Mgr. relationship with Council • Be honest and transparent
• Support staff; give them • Oversight of work of City with the Mayor/Council
tools to perform their jobs Manager, EDA Director, . Fair and equitable to
• Give appropriate Police Chief, Fire Chief employees
recognition to staff • Chief spokesperson . Hold employees
• Advocate on behalf of • Provide leadership accountable
residents (mentoring, direction,
Follow rule of law, Brown
• Approve ordinances and advice, consultation) Act, and Charter
participate in construction • Provide leadership at . Provide public information
of ordinances through council meetings • Make recommendations
committees . Accountability for results • Support Mayor and Council
• Set own rules for Council . Represent the City with . Provide data and research
• Provide community other organizations outside analysis
leadership (identify the city
problems, mobilize
solutions, be voice, etc.)
• Make appointments to
commissions in wards and
the City
• Open/free exchange of
ideas with the Mayor and
City Mgr. to help construct
policy; be inclusive and
proactive in this
• Be informed before we cast
our votes; ask questions if
we don't understand
• Deliver results to
constituents
10
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