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07.G- Information Technology
RESOLUTION (ID# 1827) DOC ID: 1827 B CITY OF SAN BERNARDINO—REQUEST FOR COUNCIL ACTION Purchase Order From: Lea Deesing M/CC Meeting Date: 06/04/2012 Prepared by: Larry Martin, (909) 384-5947 Dept: Information Technology Ward(s): All Subject: Resolution of the Mayor and Common Council of the City of San Bernardino Authorizing the Issuance of a Purchase Order to Sprint Nextel for Cellular Phone Services. Financial Impact: Account Budgeted Amount: $168,000.00 Account No. 630-250-0035-5155 Account Description: Cellular Service Balance as of 7/1/2012 $180,000.00 Balance after approval of this item: $12,000.00 Please note this balance does not indicate available funding. It does not include non-encumbered reoccurring expenses or expenses incurred,but not yet processed. The Department is responsilble for monitoring compliance with their budget. Motion: Adopt Resolution. Synopsis of Previous Council Action: I On 3/5/2012, The Mayor and Common Council approved Resolution 2012-38, authorizing the execution of a purchase order to Sprint Nextel for cellular phone services through June 30, 2012. Background: Nextel has been the selected provider of mobile cellular services since 2005. It currently provides this service under the WSCA (Western States Contract Alliance)pricing structure. WSCA is a 15-state open bid cooperative for technology services. All governmental entities within WSCA states as well as authorized governmental entities in non-WSCA states are welcome to use the approved agreements. Cooperative purchasing benefits states as well as cities, counties,public schools and institutions of higher education. Cellular service pricing was compared from the three major cellular service companies, Sprint Updated: 5/31/2012 by Georgeann"Gigi"Hanna B 1827 Nextel, AT&T and Verizon. The pricing structure for each company is analyzed in Attachment © A. Sprint was chosen as the selected source for City cellular services due to its competitive pricing and ability to provide excellent customer service. Another major factor in Sprint being the selected source vendor for this service was the superior cellular coverage provided by Sprint. City staff borrowed cell phones from the three competing vendors and performed field testing. The results of this field testing was that Sprint proved to provide the best coverage area within the City. Sprint's stronger cellular signal was even more noticeable in City-owned buildings such as City Hall and the Main Police Station. This Resolution will provide a purchase order for payment to Sprint for the 2012/13 fiscal year, plus the option for three single-year extensions as long as funds are available and appropriated for each budget year. The purchase order amount shall not exceed$168,000.00. City Attorney Review: Suoaortina Documents: Sprint Resolution on Pleading (PDF ) WSCA Terms of Service (PDF) California WSCA Contract (PDF) i Cell phone comparison (PDF) Updated:5/31/2012 by Georgeann"Gigi"Hanna B Packet Pg. 376 I RESOLUTION NO, 2 RESOLUTION OF THE MAYOR AND COMMON COUNCIL OF THE CITY OF 3 SAN BERNARDINO AUTHORIZING THE ISSUANCE OF A PURCHASE ORDER TO SPRINT NEXTEL FOR CELLULAR PHONE SERVICES. 4 BE IT RESOLVED BY THE MAYOR AND COMMON COUNCIL OF THE CITY 5 OF SAN BERNARDINO AS FOLLOWS: 6 y SECTION I: That the Director of Finance or his/her designee is hereby authorized j a 7 0 to issue an Annual Purchase Order to Sprint Nextel, (the selected source for City cellular 8 VC phone service) in an amount not to exceed $168,000.00 for FY 2012-13 for cellular phone 0 9 10 services. The Purchase Order shall reference the number of this resolution and shall read, 11 "Cellular phone service for FY 2012-13. Not to exceed $168,000.00.",with three one year C 12 renewal options as long as funds are available and appropriated in the budget each year. N 13 SECTION 2. This purchase is exempt from the formal contract procedures of m © 14 Section 3.04.010 of the Municipal Code, pursuant to Section 3.04.010(B)(3) of said Code, I5 a"Purchases approved by the Mayor and Common Council". 16 0 17 o 18 ° !!/ m 19 of 20 21 22 /// £ s 23 24 25 26 !1l 27 !!! 28 O I RESOLUTION OF THE MAYOR AND COMMON COUNCIL OF THE CITY OF SAN BERNARDINO AUTHORIZING THE ISSUANCE OF A PURCHASE ORDER TO 2 SPRINT NEXTEL FOR CELLULAR PHONE SERVICES. 3 4 I HEREBY CERTIFY that the foregoing resolution was duly adopted by the Mayor and Common Council of the City of San Bernardino at a meeting 5 thereof,held on the day of ,2012,Ty the following vote,to wit: 7 Council Members Ayes Nays Abs in Absent g MARQUEE — 9 JENKINS Z ICI 10 VALDIVIA W 11 SHORF.TT 12 2 KELLEY Mo 13 14 JOHNSON © 15 MCCAMMACK m a 16 0 C 17 — °— Georgeann Hamra,City Clerk 5 18 w m 18 The foregoing resolution is hereby approved this day of 2012 c 20 21 ----- Patrick J.Morris,Mayor d 22 City of San Bernardino t U 23 Approved as to form: 24 25 JAM F.Penman,City Attorney 26 27 28 7.G.6 C Sprint What is the Western State Contracting Alliance? WSCA? WSCA creates and manages a series of multi-state cooperative contracts for products/services at substantial discounts and savings for participants. The central role of WSCA's public procurement is to obtain quality goods and services to support effective/efficient government, ensuring the prudent use of public funds. Who can use WSCA contracts? a Governmental entities within WSCA states are eligible to use WSCA contracts such as: state agencies, cities, counties, courts, public healthcare, public utilities, public schools and public institutions of higher education, if the entity has the legal authority to use their home states' contracts. r N What if I am not from a WSCA state? d Non-WSCA states are generally able to use WSCA contracts by following their own statutory processes. N 0 Why should I use WSCA? £ d Eliminates the need to engage in costly procurement and contract management c processes. N 3 What are the pricing advantages of using Sprint's WSCA wireless contract? v E Corporate Liable (CL) Discount Structure: - % monthly service discount off of Sprint's standard rate plans a - Accessories discount-20% - Free and discounted devices for corporate liable customers - Waived termination, activation and shipping fees - Custom data access plans - Custom Blackberry bundle plans - Custom Smartphone bundle plans - Low access voice plans - Specialized text plans Individual Liable (IL) Employee Discount: 18% monthly service discount, activation fee waived ... Where can I find more Information about WSCA? www.aboutwsca.org '.Packet Pg.379 (A4!I!g0lN Io1xaN : LZ90 43e4u00 VOSM e1u10;!Ie0 :luawgoeAV o o � CALIFORNIA PARTICIPATING ADDENDUM a L WESTERN STATES CONTRACTING ALLIANCE (WSCA) Y WIRELESS EQUIPMENT AND SERVICES SPRINT SOLUTIONS, INC. a MASTER SERVICE AGREEMENT CONTRACT tf7-10-70.15 1. Scope: 1. This WSCA Participating Addendum ("Participating Addendum") between Sprint Solutions, Inc., on behalf of its affiliated entities providing the products and services ("Sprint' or"Contractor"), and the State of California ("State") covers the purchase of cellular service and equipment for wireless,voice, voice with waikie talkie and data services for all State Agencies and will include all California political subdivlsionsAocal governments. A California political subdivision/local government is defined as any city, county, city and county, district, or other local governmental body or corporation, including the California State Universities (CSU) and University of California (UC) systems, K-12 schools and community colleges empowered to expend public funds (each an "Eligible Entity" or collectively the "Eligible Entities)"). Each Eligible Entity should make its own determination whether the WSCA Price Agreement and this Participating Addendum are consistent with its procurement policies and regulations. Except as modified herein, this Participating Addendum incorporates all the terms and conditions of the State of Nevada (as Lead Slate for WSCA) Master Price Agreement No. S1523 executed with Sprint effective October 10, 2006, as amended (the WSCA Master Price Agreement and all Amendments are collectively,the"WSCA Price Agreement"). THE SUPPLEMENTAL TERMS AND CONDITIONS FOR CONTRACTS USING ARRA FUNDS ATTACHED HERETO AS POSTED TO HTTP:/lW W W.DOCUMENTS.DGS.CA.GOV/PDIPOLIPROC/ARRATAND%20C081009FINAL.PDF APPLY TO THE ORDERING STATE AGENCY OR ELIGIBLE ENTITY WHEN A SPECIFIC PURCHASE OR PURCHASES ARE MADE WITH ARRA FUNDS. IF OR WHEN SPRINT, AS A VENDOR, IS NOTIFIED IN WRITING BY AN ORDERING STATE AGENCY OR ELIGIBLE ENTITY THAT A SPECIFIC PURCHASE OR PURCHASES ARE BEING MADE WITH ARRA FUNDS, SPRINT AGREES TO COMPLY WITH THE REPORTING REQUIREMENTS THAT ARE LEGALLY REQUIRED OF VENDORS AS PROVIDERS OF GOODS AND RELATED SERVICES TO RECIPIENTS OR SUBRECIPIENTS OF ARRA FUNDS. SPRINT, AS IT RELATES TO PURCHASES UNDER THIS PARTICIPATING ADDENDUM USING ARRA FUNDS, IS NOT A CONTRACTOR, RECEIPIENT, SUBCONTRACTOR, SUBRECIPIENT OR SUBGRANTEE, BUT SIMPLY A VENDOR THAT IT IS A PROVIDER OF GOODS AND RELATED SERVICES. 2. Leasing INTENTIONALLY OMITTED. 3. Changes: The Parties agree to the following changes to the specified terms and conditions incorporated under this Participating Addendum: a. The California General Provisions (CAGP) Revision 06/08/10 (GSPDd011T General Provisions-information Technology based on June 8, 2010 standard) as attached hereto as posted to http://www.document s.dgs.ca.gov/PD/MODELLANG/GPIT06081O.PDF become a part of this Participating Addendum. b. The California General Provisions(CAGP)shall prevail if there is a conflict between the terms and conditions of the Contractor's WSCA Price Agreement, packaging, invoices, catalogs, brochures and technical data sheets;except as follows: I. Warranty: Sprint will perform all services in a good and workmanlike manner consistent with accepted industry practice and in compliance with applicable laws Page i of 8 (Rl!I!goW IalxaN : LZBO 1oeJWOO VOSM e!u'0100 3uaw4oe11V V M r' CALIFORNIA PARTICIPATING ADDENDUM a WESTERN STATES CONTRACTING ALLIANCE (WSCA) Y WIRELESS EQUIPMENT AND SERVICES SPRINT SOLUTIONS, INC. a MASTER SERVICE AGREEMENT CONTRACT#7-10-70-15 and regulations. Sprint, however, does not manufacture products/equipment and offers no warranty on any equipment beyond the manufacturer's warranty provided directly from the manufacturer to the State Agency or Eligible Entity upon receipt of the products/equipment. To the maximum extent possible, Sprint will pass through to the State Agency or Eligible Entity all manufacturer warranties available to Sprint for any products/equipment acquired hereunder. Except as, and then only to the extent, expressly provided in the WSCA Price Agreement, Sprint products and services are provided "as is." Sprint disclaims all express or implied warranties and in particular disclaims all warranties of merchantability, fitness for a particular purpose, and warranties related to equipment, material, services, or software. ii. Tax Exemptions and Exclusions: Sprint will recognize and honor all validly and properly issued and executed tax exemption certificates delivered by State Agencies and Eligible Entities and statutory exemptions and will not bill State Agencies and Eligible Entities for any such exempted taxes. State Agencies and Eligible Entities will not be responsible for payment of Sprint's direct income and employment taxes. Please note that Sprint's rates and charges for products and services do not include any taxes. iii. No"Information Technology Special Provisions"shall be applicable to or incorporated in this Participating Addendum. c. At the State's sole option, the Department of General Services (DGS) reserves the right to invoke negotiations pursuant to Public Contract Code Section 6611, in accordance with existing guidelines and procedures adopted by the DGS. d. Sprint will use commercially reasonable efforts to transition current, mandatory and non- mandatory State and local governmental agencies at no transition cost to the State and with minimal service disruption from the California Wireless Contract("CWC")No. 1S-05-58.01 to this Participating Addendum for wireless equipment and services,Contract 7-10-70-15. e. All current Sprint and Nextel users of an Eligible Entity shall maintain their current equipment and phone numbers. New users may port their numbers from other carriers, subject to the requirements of applicable law and subject to the following requirements: Before a telephone number previously used with another carrier can be used on the Sprint Networks, a customer must provide information about the account with the other carrier, such as the account number, social security number or tax identification number, telephone number, 5 digit zip code and password, if applicable,and purchase wireless products from Sprint. Due to system limitations and issues outside Sprint's control, some requests to port a telephone number from another carrier to Sprint,or from Sprint to another carrier, may not be successful. I. Existing Subscribers. Sprint will honor existing CWC service plan pricing for subscribers currently purchasing under the CWC contingent upon State Agencies and Eligible Entities adhering to CWC terms and conditions through a transition period to be completed on or before December 31, 2010. g. New Subscribers. Sprint may continue to accept and process new account orders from mandatory State Agencies and non-mandatory Eligible Entities under the existing CWC service plan pricing contingent upon State Agencies and Eligible Entities adhering to the CWC terms and condition through a transition period to be completed on or before November 15, 2010. Sprint will work in partnership with the State to communicate the transition plan to State Agencies and Eligible Entities currently purchasing under CWC. h. Sprint shall provide reporting to the State as attached hereto as Exhibit A. Page 2 of 8 (RI!IlgoW IalxaN : LZ8t) I3E4u00 VDSM eluJOAPD :Iuawg3e14V N U � M (7 " CALIFORNIA PARTICIPATING ADDENDUM a WESTERN STATES CONTRACTING ALLIANCE (WSCA) Y WIRELESS EQUIPMENT AND SERVICES m SPRINT SOLUTIONS, INC. a MASTER SERVICE AGREEMENT CONTRACT ft7-10-70-15 I. DOS Termination of Contract: The State may terminate this Participating Addendum for convenience at any time upon 30 days prior written notice. Upon termination or other expiration of this Participating Addendum, each party will assist the other party in orderly termination of the Participating Addendum and the transfer of all assets,tangible and intangible, as may facilitate the ordedy, nondisrupted business continuation of each party. This provision shall not relieve the Contractor of the obligation to perform under any purchase order or other similar ordering document executed prior to the termination becoming effective. j. Reports&Administrative Fee: Contractor shall submit report to the California Contract Administrator for all purchases made by State Agencies and Eligible Entities under this Participating Addendum providing the following information: Agency Name Agency Contact Name WSCA Contract Number Agency Address Total Purchase Order Amount Agency Telephone Number WSCA Administrative Fee Dollar Amount Total Dollars for the quarter The Contractor shall submit a check, in addition to the report, payable to the State of California, Contract Administrator for the calculated administrative fee ("Admin Fee") for an amount equal to one percent (0.01) of the total monthly recurring charges ("MRCs ) for Corporate-Liable Active Units of the State Agencies and Eligible Entities that are activated on the Nextel National Network and/or the Nationwide Sprint Network ("Eligible MRCs"). Additional charges, including but not limited to, taxes or regulatory charges will not be included in the Admin Fee calculation. Eligible MRCs will be considered after all discounts are taken into account and the Admin Fee will not be paid on MRCs or other charges which are not actually invoiced or paid. The Admin Fee will be calculated each calendar quarter based on Eligible MRCs during the previous invoice cycle. Sprint will not include Corporate-Liable Active Unit MRCs of State Agencies and Eligible Entities that are in default for non-payment. If Sprint incorrectly pays Admin Fee to State, then Sprint shall be permitted to reduce any future Admin Fee payments by the incorrect amount. Sprint will not pay an Admin Fee to State if (1) the Participating Addendum has expired; or (2) the Participating Addendum has been terminated (before expiration)by either party. A report is due even when there is no activity. Any report that does not follow the required format or that excludes information will be deemed incomplete. Failure to submit reports and fees on a timely basis shall constitute grounds for suspension of this Participating Addendum. Reports and fee delivery shall be due 30 calendar days after the end of each quarter in accordance with the following schedule. Calendar Quarter 1 (JUL 1 to SEP 30) Due OCT 31 Calendar Quarter 2 (OCT 1 to DEC 31) Due JAN 31 Calendar Quarter 3 (JAN 1 to MAR 31) Due APR 30 Calendar Quarter 4 (APR 1 to JUN 30) Due JUL 31 Page 3 of 8 (41MOW IelxaN : LL9 t) 13e4u03 VOSM elwo;geO :4u8w43e11V M u � � M r er CALIFORNIA PARTICIPATING ADDENDUM a WESTERN STATES CONTRACTING ALLIANCE(WSCA) x WIRELESS EQUIPMENT AND SERVICES m SPRINT SOLUTIONS, INC. a MASTER SERVICE AGREEMENT CONTRACT#7-10-70-15 The Admin Fee check and report should be submitted to the following address: Terry Munoz,Wireless Contract Administrator Department of General Services Procurement Division Contract Management Unit 2 707 Third Street,2nd Floor,West Sacramento, CA 95605-2811 k. Corporate-Liable Service Discounts. The Corporate-Liable service discount structure (the `Discount") available under the WSCA Price Agreement through the Participating Addendum is hereby revised to provide a Discount for Nextel National Network and/or the Nationwide Sprint Network services of 24% to the State Agencies and Eligible Entities, with a 1%Admin Fee paid back to the State. It may take up to 3 invoicing cycles after the Effective Date of this Participating Addendum to convert all pre-existing Corporate-Liable Active Units in order to start receiving the Discount. Sprint will use commercially reasonable efforts to convert pre-existing Corporate-Liable Active Units during the same billing cycle. Sprint will not issue credits for any difference in discounts on pre-existing Corporate-Liable Active Units before conversion to the new Discount level. I. The primary state government contact for this Participating Addendum is as follows: Department of General Services,Procurement Division Multiple Award Program-WSCA 707 Third Street, 2nd Floor, MS#202 West Sacramento, CA 95605 Contact: Terry Munoz E-mail: terrv.munoz0das.ca.cov Phone: (916)376-. Fax: (916)375-XXXX M. The primary Sprint contact for this Participating Addendum is as follows: SPRINT SOLUTIONS,INC. Address: 12502 Sunrise Valley Drive Reston,VA 20196 Contact: Michaela Clairmonte E-Mail: Michaela.Clainnonteasprint.com Phone: 703-433.8581 Fax: 866.515-0932 Page 4 of 8 (A;!I!goW IalxaN : LZ80 loW;uoO VOSAA e1ua0;!!e0 :OawyoellV U ry n iT CALIFORNIA PARTICIPATING ADDENDUM o. WESTERN STATES CONTRACTING ALLIANCE (WSCA) Y WIRELESS EQUIPMENT AND SERVICES w SPRINT SOLUTIONS, INC. a MASTER SERVICE AGREEMENT CONTRACT#7-10-70-15 n. Price Agreement Number: The State of California Master Service Agreement number for this Participating Addendum is 7-10-70-15. The Master Service Agreement Number MUST be shown on all Purchase Orders issued against this Participating Addendum. This Participating Addendum and the WSCA Price Agreement together with its attachment, exhibits and/or amendments, set forth the entire agreement between the parties with respect to the subject matter of all previous communications, representations or agreements, whether oral or written, with respect to the subject matter hereof. Terms and conditions inconsistent with,contrary or in addition to the terms and conditions of this Participating Addendum and the WSCA Price Agreement, together with its attachments, exhibits and/or amendments, shall not be added to or incorporated into this Participating Addendum or the WSCA Price Agreement and its attachments, exhibits and/or amendments, by any subsequent purchase order or otherwise, and any such attempts to add or Incorporate such terms and conditions are hereby rejected. The terms and conditions of this Participating Addendum and the Price WSCA Agreement and its attachments, exhibits and/or amendments shall prevail and govern in the case of any such inconsistent or additional terms. 0. Effective Dates: This Participating Addendum shall be effective upon approval by the Department of General Services ("Effective Date") and will continue until the End Date of the WSCA Price Agreement. WSCA Price Agreement amendments to extend the term date are automatically incorporated into this Participating Addendum unless terminated early in accordance with the terms and conditions this Participating Addendum. By Signing below(Sprint)agrees to offer the same wireless products and services as on the WSCA Price Agreement at prices equal to that contract. IN WITNESS WHEREOF,the parties have executed this Participating Addendum as of the date of execution by both parties below n State of ia: Sprint Soltftl�,_Inc. Name: Jim Butler Name: Pag es Title: De u r Director Title: President Date: IT �D Date: 12q Spnnt—Approved as to Legal Form KAC-29 Sep12010 Page 5 of 8 (Al!I!goW IalxaN : LZ80 13eJ1u00 VOSM e!wo;!!eD :;uawgoellV N o °o M CALIFORNIA PARTICIPATING ADDENDUM a WESTERN STATES CONTRACTING ALLIANCE (WSCA) x WIRELESS EQUIPMENT AND SERVICES m SPRINT SOLUTIONS, INC. a MASTER SERVICE AGREEMENT CONTRACT#7-10-70-15 EXHIBIT A REQUIRED WIRELESS REPORTING ELEMENTS The following reports are required to be submitted by the contractor and shall reflect State and local governmental agencies usage(Eligible Entities)and purchases under the contract for the respective month. Reports must contain at a minimum,but not limited to,the data elements identified within each report below. 1. Overall Service Usage Report: Overall Service Usage Report Required Fields Billing Account Name ata:Dale Feature Plan ID Billina Account Number Data:Monthly List Access Price ata:Monthly Discounted/Actual Access Pool Account# rice Sub Account# ata: Plan limit(Kilobytes) Agency Bill Code Data:Kilob es of Use Report Periods MM/YYYY Data:Kilob es of Overage Current Plan Activation Date ata:Overage Charge Billing Cycle End Date SN Contract# Month of Suspended Service: es/no Unique Plan Identifier urchar a Amount Plan Name ax Amount Plan Description Promotion Amount Uni ue User Identifier Promotion Description otal Dollar Amount of Subscription Credit Voice:Monthly List Access Price coiled Voice:Monthly Discounted/Actual Access Price dditional Fees Voice:Allowable Plan MOU-Monthly allotted anytime minutes otal Adjustments Voice:Plan MOU Total Monthly Charge Voice:Non-Plan MOU—Night/Weekend State/Local Voice:Non-Plan MOU—Mobile-Mobile Minutes Voice:Overage MOU Voice: Overage Charge Total$ Voice:Roaming MOU Voice:Roaming Charge Voice: Lorm Distance Minutes Voice:Long Distance Amount Voice:International Minutes of Use Voice:International Minutes Amount Walkie Talkie:Monthly List Access Price Walkie Talkie:Monthly Discounted/Actual Access Price Walkie Talkie:Allowable Plan MOU Walkie Talkie: Plan MOU Walkie Talkie: Overage MOU Walkie Talkie:Overa a Charge Total$ Text Mess. es:Allowable Number in Plan Text Messages:Number used in Plan Text Messages:Number used out of PlaNOvere e Page 6 of 8 (A3!I!goW IalxaN : LZSL) 70e4u00 VOSM e!w0;IIB0 :luawgoe1iV ro ch u eD M r' CALIFORNIA PARTICIPATING ADDENDUM IL WESTERN STATES CONTRACTING ALLIANCE (WSCA) x. WIRELESS EQUIPMENT AND SERVICES R SPRINT SOLUTIONS, INC. a MASTER SERVICE AGREEMENT CONTRACT#7-10-70-15 Text Messages:Monthly Charge Text Messy es:Oven a Char e 2.) Overall Equipment Sales Report Overall Equipment Sales Report Required Fields Billing Account Name Billing Account Number Agency Billing Code Contractor Name Manufacturer Model Description Aaency Purchase Order Number Order Date Order Number Method of Order Submission Person Placing OrderlDesi nated Order Contact 7-stalog ID Catalog Version Manufacturer Model Identifier Contractor Model Identifier Published List Price Price Billed Included Free Phone-yesino Purchased at the State discount:yesino Purchased with Cal-Card: es/no Quantity or ESN per phone State/Local 3. Voice&Combo Service Usage Report Voice&Combo Service Usage Report Required Fields Agency jDollar Per Use Charges rrent Month Voice Related Cost Center wice includin text messages)Charge Pool Account ral Charge Amount of Subscription Credits Sub Account lied Contract Number ustments Subscriber Name ate/Local Agency Order Number Plan Details Included Anytime Minutes Additional Anytime Minutes Total Anytime Minutes Overage Details Roaming Details Group Calling Details Page 7 of 8 (AMMOIN 101XON : LZ9 0 13e4u03 VOSM eluIOJIMO :3u6wy3e34V r o °D rn U rn CALIFORNIA PARTICIPATING ADDENDUM a WESTERN STATES CONTRACTING ALLIANCE (WSCA) x WIRELESS EQUIPMENT AND SERVICES R SPRINT SOLUTIONS,INC. a- MASTER SERVICE AGREEMENT CONTRACT#7.10-70-15 Total Billed MOU Total Unbilled MOU Current Billing Cycle Total MOU Text Messaging Details Non-Usage Related Charges 4. Data Service Usage Report Data Service Usa a Report Required Fields MonthlYear MM/YYYY Contract#'s Pool Account# Sub Account# User Name Plan Name Plan Cost Included Bytes Bytes Used Overage Costs Non-Usage Related Fees Current Month Data Related Service Charges Previous Month Data Related Service Charges Total Charge Ad'ustmerrts Credits SfatelLocal 5. Format of DGS Contract Administrator Reports. The reports provided to the DGS Contract Administrator shall reflect all usage (State departments and local governmental agencies) and purchases under the contract for the respective month. All reports shall be provided in electronic format compatible with Microsoft Excel and Access 97. 6. Format of Agency Reporting Requirements, Format of Agency Reports. The Contractor shall submit the following management report to the DGS Contract Administrator and to each ATR as requested. The reports shall reflect the Agency's usage (State departments and local governmental agencies) under the contract for the respective month. All reports shall be provided in electronic format available by email, CD, FTP, etc.and compatible with Microsoft Excel and Access 97, with hardcopies available upon request at no extra charge. All reporting requests by DGS will go through the DGS Contract Administrator. 7. Custom Reports. The Contractor may provide custom reports as requested by the DGS Contract Administrator or the ATR. All reporting requests by DGS will go through the DGS Contract Administrator. 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