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HomeMy WebLinkAbout20-Human Resources ORIGINAL CITY OF SAN BERNARDINO — REQUEST FOR COUNCIL ACTION From: Linn Livingston Subject: ORGANIZATIONAL RESTRUCTURING Dept: Human Resources Date: April 8, 2010 M/CC Meeting Date: April 19, 2010 Synopsis of Previous Council Action: At the Special Meeting of March 25-27, 2010, the Mayor and Common Council discussed organizational restructuring recommendations presented by the City Manager. Recommended Motion: 1. Reclassify the position of Director of Development Services (U), Range 4660, $11,937 - $14,509, to Director of Public Works (U), Range 4680, $13,189 - $16,031. 2. Reclassify the position of Director of Public Services (U), Range 4640, $10,804 - $13,132, to Director of Community Development (U), Range 4650, $11,356 - $13,804. 3. Reinstate the position of Director of Information Technology (U), with a salary adjustment from Range 4630, $10,278-$12,493, to Range 4640, $10,804 - $13,132. 4. Delete the position of Director of Facilities Management (U), Range 4630, $10,278 - $12,493. 5. Reclassify the position of Deputy Director of Code Compliance (U), Range 4600, $8,850- $10,757, to Code Enforcement Division Manager, Range 4540, $6,561 - $7,975. 6. Approve the job description for the position of Director of Public Works. 7. Approve the job description for the position of Director of Community Development. 8. Approve the job description for the position of Director of Information Technology. 9. Approve the job description for the position of Code Enforcement Division Manager. 10. Authorize the Human Resources Department to update Resolution 97-244 and 2008-033. 11. Authorize the Director of Finance to incorporate these changes into the FY 2010/2011 budget. Signature; Contact person: Linn Livingston Phone: 384-5161 Supporting data attached: Yes Ward: FUNDING REQUIREMENTS: Amount: $700.00 Source: (Acct. No.) (Acct. Description) Finance: Council Notes: Agenda Item No. 20 q-tq' �� CITY OF SAN BERNARDINO - REQUEST FOR COUNCIL ACTION Staff Report Subiect: Organizational Restructuring. Background: At the Mayor and Common Council Retreat held March 25 —27,2010,the City Manager recommended a number of structural changes to transform the City into one that is progressive, innovative and responsive. These changes will be effective with the FY 2010/2011 budget and are designed to streamline operations, create alignment,consolidate overlapping functions, and achieve greater efficiencies. The recommendations include reducing the number of non-elected departments from 14 to 11, eliminating the Facilities Management,Animal Control and Code Enforcement Departments. One of the key changes is the establishment of a traditional Public Works Department. This transformation will be accomplished by restructuring the current Public Services Department to include facilities management, fleet maintenance, real property,traffic engineering and the Capital Improvement Program(CIP),into one department. This new Public Works Department will improve communication and coordination between the divisions that provide maintenance services for all public infrastructure,vehicles and facilities, creating a cost savings and providing an opportunity to cross train fleet maintenance staff. Further,consolidating engineering into the new Public Works Department will result in enhanced communication and alignment of those functions. The second key change is combining the planning and building programs with code enforcement activities into a consolidated Community Development Department. Converting the Development Services Department into a Community Development Department will allow managers and employees to focus on core services and improve coordination between building inspection and code compliance activities.A focus on code enforcement in the City is critical to the sustainability of the community;this consolidation will enhance these efforts and promote the alignment with other development services. Because the engineering functions will now be in the new Public Works Department (formerly Public Services Department) and no longer in the Development Services Department (now Community Development Department), our recommendation includes exchanging the two Director ranges,which would be fiscally neutral. The reorganization also restores the Information Technology Director position and deletes the Director of Facilities Management which again would be fiscally neutral. However, after conducting salary surveys,we found that these three positions are below the average salary being offered by comparable sized surrounding cities. Therefore,we are recommending the following changes: 10%Salary adjustment for Director OLPublic Works and approval of proposed iob description The salary survey(Attachment"A") of comparable sized surrounding cities shows the average maximum annual salary to be$180,850 compared to our current maximum salary of$174,108. In order to attract the caliber of candidate necessary to perform the job and to competitively compensate for a licensed professional engineer, it is requested that the current salary range be increased 10%, for a maximum annual salary of$192,372, and that the revised job description (Attachment`B")be approved. 5%Salary adjustment for Director of Community Development and approval of revised job description The salary survey(Attachment"A")of comparable sized surrounding cities shows an average maximum annual salary of$165,608 compared to our current maximum salary of$157,584. We are recommending that the salary range be increased 5%, for a maximum annual salary of$165,648, and that the revised job description(Attachment"C")be approved. S%Salary adjustment for Director oflnformation Technology and approval of revised iob description The salary survey(Attachment"A") of comparable sized surrounding cities shows an average maximum annual salary of$153,782 compared to our current maximum of$149,916. Again, in order to be competitive in the labor market, it is recommended that the current salary range be increased 5%to provide a maximum annual salary of$157,584, and that the revised job description (Attachment"D")be approved. Reclassification ofDeputy Director of_Code Compliance to Code Enforcement Division Manager and approval of revised iob description We are recommending that the salary range be decreased 30% for the reclassification of the Deputy Director of Code Compliance to the lower level Code Enforcement Division Manager. This would reduce the maximum annual salary from $129,084 to $95,700 and provide an estimated annual savings of$40,200. We are requesting that the revised job description(Attachment"E")be approved. The Human Resources Department is recommending these changes in order to begin implementing the organizational restructuring discussed at the Mayor and Common Council retreat. Costing for Proposed Reorganization (effective 7/1/10) is estimated as follows: Director ofPublic Works Current Proposed Cost/Savings Director of Development Services Director of Public Works (Range 4660, $11,937-$14,509) (Range 4680,$13,189-$16,031) 12 months @ Step 21 12 months @ Step 21 Salary $174,108 Salary $192,372 Benefits 48,861 Benefits S 52,613 $222,969 $244,985 $22,016 Director of Community Development Current Proposed Director of Public Services Director of Community Development (Range 4640, $10,804-$13,132) (Range 4650,$11,356-$13,804) 12 months @ Step 21 12 months @ Step 21 Salary $157,584 Salary $165,648 Benefits 45,466 Benefits 47,123 $203,050 $212,771 $ 9,721 Director oflnformation Technology Current Proposed Cost/Savings (Range 4630,$10,278-$12,493) (Range 4640,$10,804-$13,132) 12 months @ Step 21 12 months @ Step 21 Salary $149,916 Salary $157,584 Benefits 4$ 3.891 Benefits 45.46 $193,807 $203,050 $ 9,243 Deputy Director of Code Compliance Code Enforcement Mangger Current Proposed (Range 4600, $8,850-$10,757) (Range 4540,$6,561 -$7,975) 12 months @ Step 21 12 months @ Step 21 Salary $129,084 Salary $ 95,700 Benefits $ 39,611 Benefits S 32,753 $168,695 $128,453 <$40,242> Total: $ 738 Financial Impact: The cost of the proposed recommendations is approximately$700 for FY 2010/2011. Funding will be absorbed by the new Public Works Department. Recommendation: 1. Reclassify the position of Director of Development Services(U),Range 4660, $11,937 - $14,509,to Director of Public Works (U),Range 4680, $13,189- $16,031. 2. Reclassify the position of Director of Public Services (U),Range 4640, $10,804-$13,132,to Director of Community Development(U),Range 4650, $11,356 - $13,804. 3. Reinstate the position of Director of Information Technology(U),with a salary adjustment from Range 4630, $10,278 - $12,493,to Range 4640, $10,804 - $13,132. 4. Delete the position of Director of Facilities Management(U),Range 4630, $10,278 - $12,493. 5. Reclassify the position of Deputy Director of Code Compliance(U),Range 4600, $8,850- $10,757,to Code Enforcement Division Manager, Range 4540, $6,561 - $7,975. 6. Approve the job description for the position of Director of Public Works. 7. Approve the job description for the position of Director of Community Development. 8. Approve the job description for the position of Director of Information Technology. 9. Approve the job description for the position of Code Enforcement Division Manager. 10. Authorize the Human Resources Department to update Resolution 97-244 and 2008-033. 11. Authorize the Director of Finance to incorporate these changes into the FY 2010/2011 budget. ATTACHMENT "A" Salary Survey April 2010 PUBLIC WORKS DIRECTOR Low Top Annual Top Agency Title Monthly Monthly Salary Corona Public Works Director $ 12,875 $ 15,717 $ 188,604 Fontana Public Works Director $ 12,490 $ 12,490 $ 149,885 Moreno Valley Public Works Director/City Engineer $ 10,121 $ 16,119 $ 193,428 Ontario City Engineer $ 11,006 1 $ 13,378 $ 160,536 Pomona Public Works Director $ 11,668 $ 15,637 $ 187,638 Riverside Public Works Director $ 11,822 $ 17,084 $ 205,008 AVERAGE $ 11,664 $ 15,071 $ 180,850 City of San Bernardino (formerly Development Services Director) $ 11,937 $ 14,509 $ 174,108 Recommend 10% increase from Ran a 660 to 680 $ 13,189 $ 16,031 $ 192,372 COMMUNITY DEVELOPMENT DIRECTOR LOW lop Annual lop Agency Title Monthly Monthly Salary Corona Community Development Director $ 11,595 $ 14,155 $ 169,860 Fontana Community Development Director $ 12,183 $ 12,183 $ 146,196 Moreno Valley Community Development Director $ 9,415 $ 14,995 $ 179,938 Ontario Planning Director $ 10,058 $ 12,225 $ 160,536 Pomona lCommunity Development Director $ 8,775 $ 12,162 $ 145,941 Riverside Communit Development Director $ 11,822 $ 17,084 $ 205,008 AVERAGE $ 10,641 $ 13,801 $ 165,608 City of San Bernardino (formerly Public Services $ 10,804 $ 13,132 1 $ 157,584 Recommend 5% increase from Range 640 to 650 $ 11,356 $ 13,8041 $ 165,648 INFORMATION TECHNOLOGY DIRECTOR LOW lop Annual lop Agency Title Monthly Monthly Salary Corona I.T. Director $ 11,595 $ 14,555 $ 174,660 Fontana I.T. Director $ 12,355 $ 12,355 $ 148,262 Moreno Valley Technicial Services Division Manager $ 8,378 $ 11,796 $ 141,552 Ontario I.T. Director $ 9,788 $ 13,116 $ 157,390 Pomona I.T. Director 1 $ 8,148 1 $ 10,919 1 $ 131,030 Riverside Chief Information Officer $ 11,262 $ 14,150 $ 169,800 AVERAGE $ 10,2541 12,815 $ 153,782 City of San Bernardino $ 10,278 1 $ 12,493 $ 149,916 Recommend 5% increase from Ran a 630 to 640 1 $ 10,804 1 $ 13,132 $ 157,584 ATTACHMENT`B" o- Class Code: MICC Date Adopted: DYM� City of San Bernardino Signature: Director,Human Resources Bargaining Unit: CLASS SPECIFICATION Director of Public Works (U) EEOC Job Category: Officials and Administrators JOB SUMMARY Under general policy direction, plans, organizes, controls, directs and integrates the wide variety of operations and programs in the Public Works Department; manages five (5) major divisions of City government: Capital Projects, Fleet, Integrated Waste, Traffic Operations, and Maintenance and Operations; advises the City Manager, City Council and the Mayor on policy matters pertaining to public works; and performs related duties as assigned. DISTINGUISHING CHARACTERISTICS Director of Public Works is responsible for managing, directing and integrating the functions, programs and activities of the Public Works Department, which carries out comprehensive City-wide programs in capital project engineering; construction and inspection; street maintenance; traffic engineering, operations, and signals and street lighting; wastewater/stormwater collection system maintenance; fleet maintenance; integrated waste collection/disposal; and City facility service and repair. The incumbent provides advice and strategic leadership to the City Manager and City Council and to other department directors on a wide range of short- and long-term Public Works initiatives that manage and control City growth, development, improvement and reinvigoration. Responsibilities are broad in scope and involve highly sensitive and publicly visible operations, projects and processes that require a high degree of policy,program and administrative discretion in their execution. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar,related or a logical assignment to this class. 1. Plans, organizes, controls, directs and evaluates the work of the Public Works Department; with subordinate managers and supervisors, establishes operational plans and initiatives to meet department goals; implements departmental plans, policies, work programs, and procedures required to achieve all department objectives; coordinates and integrates multi-division functions and responsibilities to achieve optimal efficiency and effectiveness; develops and monitors performance against the annual departmental budget, the Integrated Waste Enterprise budget, and the City's CIP budget. Director of Public Works Page 1 rte Tk,rt #f2i 2. Participates with the City Manager, elected officials and other managers in establishing strategic plans for the City; sets overall management and policy goals and objectives for a department within the framework of City Manager and City Council policies and mandates; coordinates department program and policy issues with managers on a City-wide basis. 3. Plans and evaluates the performance of managers, supervisors and staff; establishes performance requirements and personal development targets; monitors performance and provides coaching for performance improvement and employee development; provides or recommends compensation and other rewards to recognize performance; takes disciplinary action,up to and including termination,to address performance deficiencies, in accordance with the City's human resources policies and procedures,Civil Service Rules and labor contract provisions. 4. Provides leadership and works with division managers to develop and retain highly competent, customer service-oriented staff through selection,compensation,training and day-to-day management practices that support the City's mission and strategic goals. 5. Through the subordinate Maintenance & Operations Division Manager, directs and oversees the inspection, construction, installation, repair and cleaning of City infrastructure and facilities, including streets,alleys, sewers, storm drains,traffic signals and streetlights; ensures the allocation of sufficient resources to conduct technically sound maintenance/repair operations.. 6. Through the subordinate City Engineer, directs and oversees the City's capital projects engineering/construction, transportation planning and traffic engineering, and real property administration;ensures the allocation of necessary resources for delivery of technically/professionally sound engineering services across core elements of the City's mission and raison d'etre. 7. Through the subordinate Fleet Division Manager,directs and oversees the resources and services of a large operation focused on acquiring, maintaining, repairing and servicing the City's trucks, automobiles,and heavy and light equipment. 8. Through the subordinate Integrated Waste Division Manager, directs and oversees the planning, organization and implementation of a large solid waste and recyclables collection program; ensures the effective and efficient collection, transport and disposal of both commercial and residential integrated waste; directs the research and analysis of multiple environmental studies and projects; participates in waste collection fee pricing analysis and implements fee schedules.. 9. Develops and reviews reports of findings, alternatives and recommendations involving a broad range of complex maintenance, enterprise operation and engineering-related issues; makes presentations before the City Council, other agencies, community groups and the media on the City's development services operations and initiatives; tracks the preparation of staff reports for City Council consideration. 10. Monitors national and regional trends related to municipal development services and evaluates their impacts on San Bernardino;recommends policy and process changes and improvements. Director of Public Works Page 2 t QUALIFICATIONS Knowledge of: 1. Theory, principles, practices and processes of public works maintenance, fleet maintenance, public facilities management and integrated waste collection operations and programs. 2. Practices for administrative oversight of municipal engineering functions such as infrastructure design/construction, traffic planning/management, land development quality control and assess- ment district formulation. 3. Federal, state and local laws, regulations and court decisions applicable to assigned areas of responsibility. 4. Principles and practices of public administration, including budgeting, purchasing, contract administration and maintenance of public records. 5. Principles,practices, methods and equipment uses in energy conservation and analysis for public facilities. 6. Organization, functions, legal requirements, and practices of the City Council, Planning Com- mission and other boards/committees. 7. Sources of funding for meeting public works program and service delivery needs; enterprise revenue projection techniques. 8. Research methods and analysis techniques. 9. Principles and practices of sound business communication. 10. Principles and practices of effective executive management. 11. City human resources policies and procedures,Civil Service Rules and labor contract provisions. Ability to: 1. Plan, organize, control, manage, integrate and coordinate the work of a large, complex depart- ment providing comprehensive public works and development engineering, public works maintenance, facilities construction, maintenance and repair, fleet acquisition/maintenance functions and an integrated waste collection enterprise. 2. Define complex management, fiscal, budget, master planning, community development, and infrastructure improvement issues, perform difficult analyses and research, evaluate alternatives and develop sound conclusions and recommendations. 3. Understand,interpret, explain and apply federal,state and local policy, law,regulations and court decisions applicable to areas of responsibility. 4. Evaluate department programs and services and make changes or recommendations for improvement. 5. Present proposals and recommendations clearly,logically and persuasively in public meetings. Director of Public Works Page 3 6. Represent the City effectively in negotiations and other activities on a variety of difficult, complex,sensitive and confidential issues. 7. Prepare clear, concise and comprehensive correspondence, reports, studies and other written materials. 8. Exercise sound,expert independent judgment within general policy guidelines. 9. Exercise tact and diplomacy in dealing with sensitive and complex issues and situations. 10. Establish and maintain effective working relationships with the City Manager, Mayor and City Council, other department directors, managers, employees, representatives of the land develop- ment sector,property owners,citizens,the public and others encountered in the course of work. Education, Training and Experience: A typical way of obtaining the knowledge, skills and abilities outlined above is graduation from a four-year college or university with a major in engineering, business management, public administration or a closely related field; and at least ten years of progressively responsible development and municipal public works engineering experience, at least five of which were in a management capacity; or an equivalent combination of training and experience. Licenses; Certificates; Special Requirements: A valid California driver's license and the ability to maintain insurability under the City's vehicle insurance policy. Current,valid registration as a Professional Engineer with the State of California Licensing Board. PHYSICAL DEMANDS The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; talk or hear, both in person and by telephone; use hands to finger, handle and feel computers and standard business equipment; and reach with hands and arms.The employee is frequently required to stand and walk. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee works under typical office conditions,and the noise level is usually quiet. TESTING STANDARDS i j Director of Public Works Page 4 3 Hna ATTACHMENT"C" a Class Code: man rn�, M/CC Date Adopted: City of San Bernardino Signature: Director,Human Resources Bargaining Unit: CLASS SPECIFICATION Director of Community Development(U) EEOC Job Category: Officials and Administrators JOBSUMMARY Under general direction, plans, organizes, directs and integrates the wide variety of operations and programs in the Community Development Department; manages four (4) major divisions of City government: Planning, Building, Permits and Customer Service, and Code Enforcement; advises the City Manager, City Council and the Mayor on current and advance planning matters, building safety and inspection issues, land development, project control, and code enforcement; and performs related duties as assigned. DISTINGUISHING CHARACTERISTICS Director of Community Development is responsible for managing, directing and integrating the functions, programs and activities of the Planning Division, Building Division, Permits and Customer Service Division, and Code Enforcement Division, which collectively make up Community Development. The incumbent provides advice and strategic leadership to the City Manager and City Council and to other department directors on a wide range of short- and long-term community development initiatives that manage and control City growth, development, improvement and enforcement operations. Responsibilities are broad in scope and involve highly sensitive and publicly visible operations, projects and processes that require a high degree of policy, program and administrative discretion in their execution. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar,related or a logical assignment to this class. 1. Plans, organizes, controls, directs and evaluates the work of the Community Development Department; with subordinate managers and supervisors, establishes operational plans and initiatives to meet department goals; implements departmental plans, policies, work programs, permitting and inspection processes and procedures required to achieve all department objectives; coordinates and integrates multi-division functions and responsibilities to achieve optimal efficiency and effec- tiveness; develops and monitors performance against the annual departmental budget. 2. Participates with the City Manager, elected officials and other managers in establishing strategic plans for the City; sets overall management and policy goals and objectives for a department within Director of Community Development Page 1 the framework of City Manager and City Council policies and mandates; coordinates department program and policy issues with managers on a City-wide basis. 3. Plans and evaluates the performance of managers, supervisors and staff; establishes performance requirements and personal development targets; monitors performance and provides coaching for performance improvement and employee development; provides or recommends compensation and other rewards to recognize performance; takes disciplinary action,up to and including termination,to address performance deficiencies, in accordance with the City's human resources policies and procedures,Civil Service Rules and labor contract provisions. 4. Provides leadership and works with division managers to develop and retain highly competent, customer service-oriented staff through selection, compensation,training and day-to-day management practices that support the City's mission and strategic goals. 5. Through the subordinate Deputy Director/City Planner, directs and overseas current and advance planning for the City; ensures the delivery of knowledgeable, effective support to the Planning Commission and City Council on local and regional planning issues; oversees the amendment of existing planning regulations/ordinances and the City's General Plan; ensures land development policies stay current with development trends and community goals; ensures protection of the City's natural resources and preservation of the community's character;performs executive-level reviews of selected planning division cases; ensures the optimum establishment and collection of plan processing and impact fees. 6. Through the subordinate Code Enforcement Division Manager, directs and oversees the City's code inspection and compliance functions, which encompass a variety of municipal codes, including housing,building, zoning, land-use,parking,health, safety,public nuisance and weed and abandoned vehicle abatement; ensures the department's resources are allocated in a fashion that enables assignments to be completed efficiently,successfully and within timeframes. 7. Through the subordinate Building Official, ensures the safety and physical integrity of residential, commercial and industrial structures throughout the City; directs and oversees the building plan checking, permitting, and building inspection processes, thereby ensuring residents' and businesses' compliance with all building and zoning codes. 8. Confers with and advises division managers on the interpretation of regulatory and ordinance compliance and permitting issues for especially sensitive or highly visible situations/cases. 9. Develops and reviews reports of findings, alternatives and recommendations involving a broad range of complex planning, land development, building safety and code enforcement issues; makes presentations before the City Council,other agencies, community groups and the media on the City's development services operations and initiatives; tracks the preparation of staff reports for City i Council consideration. 10. Monitors national and regional trends related to municipal community development services and evaluates their impacts on San Bernardino; recommends policy and process changes and improvements. I Director of Community Development Page 2 QUALIFICATIONS Knowledge of: 1. Theory, principles, practices and processes of current and advance urban planning, zoning and development; City code promulgation and related land and community development practices in a municipal government. 2. Principles, practices, trends and inspection processes of land use, zoning, buildingthousing construction,code compliance,and abandoned vehicle and weed abatement. 3. Requirements and methods for the delivery of quality building and safety plans examination and inspection services. 4. Federal, state and local laws, regulations and court decisions applicable to assigned areas of responsibility. 5. Principles and practices of public administration, including budgeting, purchasing, contract administration and maintenance of public records. 6. Organization, functions, legal requirements, and practices of the City Council, Planning Com- mission and other boards/committees. 7. Sources of funding for meeting community development program and service delivery needs. 8. Research methods and analysis techniques. 9. Principles and practices of sound business communication. 10. Principles and practices of effective executive management. 11. City human resources policies and procedures,Civil Service Rules and labor contract provisions. Ability to: 1. Plan, organize, control, manage, integrate and coordinate the work of a large, complex depart- ment providing comprehensive City-wide urban planning, land development engineering, building safety programs and services,and Municipal Code compliance. 2. Define complex management, fiscal, budget, master planning, community development, and infrastructure improvement issues, perform difficult analyses and research, evaluate alternatives and develop sound conclusions and recommendations. 3. Understand,interpret, explain and apply federal, state and local policy,law,regulations and court decisions applicable to areas of responsibility. 4. Evaluate department programs and services and make changes or recommendations for improvement. 5. Present proposals and recommendations clearly,logically and persuasively in public meetings. 6. Represent the City effectively in negotiations and other activities on a variety of difficult, complex, sensitive and confidential issues. Director of Community Development Page 3 7. Prepare clear, concise and comprehensive correspondence, reports, studies and other written materials. 8. Exercise sound,expert independent judgment within general policy guidelines. 9. Exercise tact and diplomacy in dealing with sensitive and complex issues and situations. 10. Establish and maintain effective working relationships with the City Manager, Mayor and City Council, other department directors, managers, employees, representatives of the land develop- ment sector,property owners,citizens,the public and others encountered in the course of work. Education,Training and Experience: A typical way of obtaining the knowledge, skills and abilities outlined above is graduation from a four-year college or university with a major in planning, engineering, business management, public administration or a closely related field; and at least ten years of progressively responsible community development, municipal planning, land development experience, at least five of which were in a management capacity; or an equivalent combination of training and experience. Licenses; Certificates; Special Requirements: A valid California driver's license and the ability to maintain insurability under the City's vehicle insurance policy. PHYSICAL DEMANDS The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; talk or hear, both in person and by telephone; use hands to finger, handle and feel computers and standard business equipment; and reach with hands and arms.The employee is frequently required to stand and walk. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee works under typical office conditions,and the noise level is usually quiet. TESTING STANDARDS Page 4 Director of Community Development xnq ATTACHMENT"D" .5j Class Code: 10625 ND ++ M/CC Date Adopted: ED IN City of San Bernardino Signature: Director,Human Resources Bargaining Unit: CLASS SPECIFICATION Director of Information Technology(U) EEOC Job Category: Officials and Administrators JOB SUMMARY Under general policy direction, plans, organizes, directs and manages the activities and operations of the Information Technology Department;provides expert professional assistance and guidance to the City Manager and departments on technology strategy, long-term technology initiatives and investments and uses of technology to solve operational needs and problems; and performs related duties as assigned. DISTINGUISHING CHARACTERISTICS Director of Information Technology is responsible for managing, directing and integrating the functions, programs and activities of the Information Technology Department, which provides broad, comprehensive City-wide information systems and technology programs and services for City departments,including business and public safety applications, technical systems, networking and data communications systems and technology, data management, specialized GIS systems and centralized customer support services. The incumbent is also responsible for managing the City's telecommunications services.The incumbent exercises leadership in formulating technology strategy and establishing long-term technology direction for the City. Assignments are broad in scope and allow for a high degree of administrative discretion in their execution. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. 1. Plans,organizes, controls,manages and evaluates the work of the Information Technology department; with subordinate managers and supervisors,participates in establishing operational plans and initiatives to meet department goals and objectives; implements departmental plans, work programs, processes, procedures and policies required to achieve overall department performance results; coordinates and integrates department functions and responsibilities to achieve optimal efficiency and effectiveness; participates in developing and monitoring performance against the annual departmental budget. 2. Participates with the City Manager,elected officials and other managers in establishing strategic plans for the City;sets overall management and policy goals and objectives for a department within the framework of City Manager and City Council policies and mandates; coordinates department program and policy issues with managers of other departments and/or on a City-wide basis. Director of Information Services Page 1 3. Plans and evaluates the performance of supervisors and staff,establishes performance requirements and personal development targets;monitors performance and provides coaching for performance improvement and development;provides or recommends compensation and other rewards to recognize performance; takes disciplinary action,up to and including termination,to address performance deficiencies,subject to management concurrence,in accordance with the City's human resources policies and procedures,Civil Service Rules and labor contract provisions. 4. Provides leadership and works with managers,supervisors and staff to develop and retain highly compe- tent,customer service-oriented staff through selection,compensation,training and day-today management practices that support the City's mission, strategic goals and core values. 5. Plans, directs and coordinates,through subordinate managers,supervisors and staff,Information Tech- nology and related City goals and objectives;manages a wide variety of complex programs and projects; delegates and communicates effectively to staff,utilizes enabling approach to problem solving;assesses and monitors workload; embraces,implements and manages change. 6. Develops and directs the implementation of goals,objectives,policies and standards for the Information Technology department;provides professional assistance to City management on technology,information systems,specialized GIS systems,e-commerce,computer operations and support and telecommunication services; provides a broad range of complex processing and technology support services; directs the preparation of budgets for City investments in computer hardware and software;reviews the purchase of all major standard hardware and software items. 7. Monitors industry hardware and software trends; evaluates the uses of emerging technology in meeting long-term City business and operating strategies; directs the study of new technology to determine its utility, consistency with department technology standards, relevance for meeting City business and operational requirements and expected return on investment;recommends and establishes long-range tech- nology direction and strategies; establishes hardware and software standards for general use. 8. Directs through subordinate managers the delivery of systems development,network,Internet applications, computer operations and support services to City departments;directs the development,enhancement,and quality assurance testing and installation of new applications and systems upgrades and the installation, implementation and conversion to new programs and hardware;directs user training on new applications; ensures that department documentation standards are met. 9. Directs through subordinate managers the maintenance, administration and upgrade of City networks; ensures that network architectures meet standards and operational requirements;tracks the establishment of corporate database architectures and data management standards and the administration of enterprise databases and data repositories; directs the development and administration of security standards and policies,including disaster recovery processes. 10. Directs through subordinate managers operation of the computer center;monitors to ensure that established system reliability, backup and recovery standards are met; evaluates and recommends major hardware upgrades;directs the provision of customer support services,including hardware and software repair and maintenance,help desk services and user training. Director of Information Services Page 2 11. Manages and oversees planning,development and administration of City telecommunications systems and services;oversees system monitoring and performs or directs analyses of feasibility and cost effectiveness of new telecommunications technologies to meet internal and external communications requirements. QUALIFICATIONS Knowledge of: 1. Principles, practices and techniques of information systems management, including applications design,hardware and software options for business,public safety,technical and operations applica- tions including specialized GIS applications and the cost-benefit of systems alternatives. 2. Operating principles,parameters,methods,practices and limitations of mainframe,server,desktop, mobile,and networking systems. 3. Principles and practices of data management and administration. 4. Methods and techniques of project management as applied to computer systems development and installation. 5. Systems analysis methods and techniques. 6. Principles,methods and techniques applicable to long-range and strategic technology planning. 7. City operations,functions and associated information systems and technology issues. 8. Principles and practices of public administration,including budgeting,contracting,purchasing and maintenance of public records. 9. Research methods and statistical analysis techniques. 10. Organization and functions of an elected City Council. 11. Principles and practices of effective management and supervision. 12. Federal, state and local laws, regulations and court decisions applicable to assigned areas of responsibility. 13. Methods and techniques of evaluating computer hardware and software including cost/benefit analysis and systems simulation. 14. Principles,practices and emerging technologies for voice/data/video communications. 15. Principles and practices of effective management and supervision. 16. City human resources policies and procedures, Civil Service Rules and labor contract provisions. Ability to: 1. Plan,organize,integrate and manage systems development,telecommunications,administration and computer operations programs and services. 2. Identify information management issues and opportunities, analyze problems and alternatives, and Director of Information Services Page 3 develop sound conclusions and recommendations. 3. Assess user department technology requirements, set priorities and allocate resources to most effectively meet needs in a timely manner. 4. Evaluate programs and make recommendations for improvement. 5. Evaluate complex technology and strategies and make sound,prudent recommendations that maximize return on investment. 6. Understand, interpret, explain and apply City, state, and federal policy, law, regulation and court decisions applicable to areas of responsibility. 7. Present proposals and recommendations clearly and logically in public meetings. 8. Represent the City effectively in meetings on a variety of technology issues. 9. Prepare clear,concise and comprehensive correspondence,reports,studies and other written materials. 10. Exercise sound,expert independent judgment within general policy guidelines. 11. Exercise tact and diplomacy in dealing with sensitive,complex and confidential issues and situations. 12. Establish and maintain effective working relationships with the City Manager, Mayor and City Council,all levels of management,other government officials, employees,vendors and the public. Education,Training and Experience: A typical way of obtaining the knowledge,skills and abilities outlined above is graduation from a four-year college or university with a major in management information systems, computer science, business administration, or a closely related field; and at least 10 years of progressively responsible information technology experience,at least five of which were in a management capacity;or an equivalent combination of training and experience.Experience in a governmental setting is preferred. Licenses; Certificates; Special Requirements: A valid California driver's license and the ability to maintain insurability under the City's vehicle insurance policy. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job,the employee is regularly required to sit;talk or hear,both in person and by telephone;use hands to finger,handle and feel computers and standard business equipment;and reach with hands and arms. The employee is frequently required to stand and walk. Specific vision abilities required by this job include close vision and the ability to adjust focus. Director of Information Services Page 4 WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee works under typical office conditions,and the noise level is usually quiet. TESTING STANDARDS [leave blank] Director of Information Services Page 5 ATTACHMENT"E" 4F'�N�D Class Code: ar o M/CC Date Adopted: 'man tN City of San Bernardino Signature: Director,Human Resources Bargaining Unit: CLASS SPECIFICATION Code Enforcement Division Manager(U) EEOC Job Category: Officials and Administrators JOB SUMMARY Under general direction, plans, organizes, directs and integrates the operations of the Code Enforcement Division within the Community Development Department; allocates staff resources to inspect and enforce a wide variety of City land use, building, zoning, housing, parking, business license, abandoned vehicle, weed abatement, and beautification ordinances, codes and regulations; provides highly responsible and complex administrative support to the department director; and performs related duties as assigned. DISTINGUISHING CHARACTERISTICS The Code Enforcement Division Manager is responsible for managing City-wide inspection and enforcement operations aimed at ensuring citizen and public safety, eliminating blight and public nuisances, and enhancing the livability of the City. The incumbent is responsible for the creation and implementation of division goals and objectives, organizing division resources and ensuring the delivery of top-quality code enforcement services. The incumbent carries out duties and responsibilities with significant independence within the context of City policies, codes and standards. Assignments are broad in scope and allow for a high degree of administrative discretion. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar,related or a logical assignment to this class. 1. Plans, organizes, controls, manages, coordinates and evaluates the work of the Code Enforcement Division; with subordinate managers/supervisors, establishes inspection/enforcement plans and initiatives to meet division goals and objectives; implements departmental policies, plans and inspection functions and responsibilities within the department while coordinating operations and results with other departments; develops and monitors performance against annual division budget. 2. Plans and evaluates the performance of assigned managers, supervisors and staff; establishes performance requirements and personal development targets; monitors performance and provides coaching for performance improvement and development; provides compensation and other rewards to recognize performance; takes disciplinary action, up to and including termination, to address performance deficiencies, subject to management concurrence, in accordance with the City's human resources policies and procedures, Civil Service Rules and labor contract provisions. Code Enforcement Division Manager Page 1 3. Provides day-to-day leadership that engenders a high-performance, customer service-oriented code enforcement operation that supports achieving the City's mission; participates in processes that promote a positive employee relations environment. 4. Manages the City's code inspection and enforcement functions,which encompass a variety of muni- cipal codes including housing,building, zoning, land-use,parking,health, safety,public nuisance and weed and abandoned vehicle abatement; ensures the department's resources are allocated in a fashion that enables assignments to be completed efficiently,successfully and within expected timeframes. 5. Provides guidance, direction and technical expertise to code enforcement staff to ensure appropriate actions are taken on all code enforcement violations and that violations and information are appro- priately documented; oversees and monitors inspection progress and findings; leads continuous improvement for inspection and case processing protocols and procedures; ensures the proper administration and enforcement of the City's zoning, safety and related codes; ensures the provision of quality customer service. 6. Provides responsible staff assistance to the Director of Community Development. 7. Serves as liaison for the division with other divisions, departments and outside agencies; negotiates and resolves sensitive and controversial issues. 8. Serves as staff on a variety of boards, commissions and committees; prepares and presents staff reports and other necessary correspondence. 9. Keeps informed of changes and new legislation pertaining to codes and regulations affecting work of the division,ensuring that staff is informed and current. QUALIFICATIONS Knowledge of: 1. Principles, practices, trends and inspection processes of land use, buildingthousing construction, zoning,and abandoned vehicle and weed abatement. 2. Municipal organization and functions pertaining to building construction,zoning, land use,public healtb/safety and related issues. 3. Federal and state laws/regulations, court decisions and municipal codes applicable to the department's responsibilities. 4. Municipal code inspection and enforcement methods, techniques and practices; individual rights and preservation of evidence. 5. Research methods and statistical techniques and applications. 6. Principles and practices of public administration including budgeting, contracting, purchasing, hearing processes and the maintenance of public records. 7. Principles and practices of effective management and supervision. 8. City human resources policies and procedures and labor contract provisions. Code Enforcement Division Manager Page 2 Ability to: 1. Develop, implement, manage and integrate operations and activities focused on municipal code enforcement. 2. Understand, interpret, apply and explain federal, state and municipal laws,regulations and codes pertaining to land use, building construction, zoning, housing, parking, fire safety, business license and abandoned vehicle and weed abatement. 3. Analyze,research and compile technical and statistical information. 4. Communicate clearly and effectively,both orally and in writing. 5. Present proposals and recommendations clearly,logically and persuasively in public meetings. 6. Prepare clear, concise and comprehensive correspondence, reports, studies and other written materials. 7. Exercise sound, expert independent judgment within general policy guidelines. 8. Exercise tact and diplomacy in dealing with sensitive and complex issues and situations. 9. Establish and maintain effective working relationships with City officials and management, staff, representatives of other public agencies, citizen and community groups and others encountered in the course of work. Education,Training and Experience: A typical way of obtaining the knowledge, skills and abilities outlined above is graduation from a four-year college or university with a major in engineering, architecture, business law, public or business administration, construction management or a related field; and at least seven years of progressively responsible experience in technical, professional and management positions in a municipal government, of which three years were in building and safety or code enforcement functions;or an equivalent combination of training and experience. Licenses, Certificates, Special Requirements: A valid California driver's license and the ability to maintain insurability under the City's vehicle insurance policy. PHYSICAL DEMANDS The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; talk or hear, both in person and by telephone; use hands to finger, handle and feel computers and standard business equipment; and reach with hands and arms. The employee is frequently required to stand, walk, climb or balance. Code Enforcement Division Manager -Page 3 Specific vision abilities required by this job include close vision, distance vision and the ability to distinguish basic shades and colors. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee works under typical office conditions, and the noise level is usually quiet. The employee may infrequently be required to work in outside conditions, exposed to wet or humid conditions, where the noise level may be loud. TESTING STANDARDS Code Enforcement Division Manager Page 4