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HomeMy WebLinkAbout39-Telephone Support .- TELEPHONE SUPPORT MAINTAINS CITY OWNED TELEPHONE SYSTEM SUPPORT SERVICES . PHONE AUDITS -l m ... m "II ~ o Z m o c: "II "II o 21 -l TELEPHONE SUPPORT ACCOUNT NUMBER: 630-262 FUND: TELEPHONE I ABOUT THE DIVISION I The Telephone Support section operates under the direction of the Director of Facilities Management. Telephone Support is responsible for the maintenance of the City-owned telephone system, and for providing recommendations for new technologies in the area of communications. EXPENDITURES BY CATEGORY 2006-07 2007-08 2008-09 2009-10 CATEGORY ACTUAL ACTUAL PROJECTED ADOPTED PERSONNEL 96,737 99,971 66,153 152,700 MAINTENANCE & OPERA nON 652,632 696,573 697,225 592,500 CONTRACTUAL SERVICES 8,849 9.672 440 0 INTERNAL SERVICE 5,296 4,683 5,021 5,100 CAPITAL OUTLAY 15,256 4,113 8,822 0 DEBT SERVICE 0 0 0 0 TOTAL 778,771 815,012 777,661 750,3 00 318 TELEPHONE SUPPORT 2008-09 KEY ACCOMPLISHMENTS ,/ Install telephone system to Water Department offsite ,/ Installed Sprint cell phone booster at City Hall and Central Police Stations. ,/ Reduced cell phone costs by consolidating to one vendor. 2009-10 KEY GOALS ~ Switch measured business lines to intranet for cost savings. ~ Audit ports and extensions for elimination of duplications. ~ Replace telephone instruments at various off-site locations. DID YOU KNOW? ~ Telephone Support maintains over 2000 telephone ports City-wide. ~ Telephone Support processes over 900 telephone bills per month. ~ The time periods with the heaviest phone traffic City wide are 10:00 a.m. - II :00 a.m_ and 3:00p.m. - 4:00 p.m. ~1Cj PUND 630 TELBPHONE SUPPORT PUND ACCOUNT OBJECT & TITLB BXPENDITURB BUDGBT LINE ITEM DETAIL PISCAL YEAR 2009-2010 DIVISION 262 TBLBPHONE SUPPORT ACTUAL 2006-07 ACTUAL 2007-08 PROJBCTED 2008-09 ADOPTBD 2009-10 5011 SALARIES PERMjFULLTIME 5012 SPECIAL SALARIES 5013 AUTOMOBILE ALLOWANCE 5014 SALARIES TEMP/PARTTIME 5026 PERS RETIREMENT 5027 HEALTH & LIFE INSURANCE 5028 UNEMPLOYMENT INSURANCE 5029 MEDI CARE TOTAL PBRSONNEL SBRVICBS 5111 MATERIALS & SUPPLIES 5122 DUES & SUBSCRIPTIONS 5133 EDUCATION & TRAINING 5155 CELLULAR SERVICE 5157 TELEPHONE CHARGES 5171 RENTALS 5172 EQUIPMENT MAINTENANCE 5174 PRINTING CHARGES TOTAL MAINTENANCB & OPBRATION 5502 PROFESSIONAL/CONTRACTUAL SVCS 5505 OTHER PROFESSIONAL SERVICES TOTAL CONTRACTUAL SBRVICBS 5602 WORKERS COMPENSATION 5603 LIABILITY 5605 TELEPHONE SUPPORT TOTAL INTERNAL SERVICB CHARGBS 5703 COMMUNICATIONS EQUIPMENT TOTAL CAPITAL OUTLAY TOTAL 70,321 77,015 49,554 111, 800 125 0 0 0 0 0 0 3,100 4,853 0 0 0 10,394 13,777 10,708 23,100 9,762 7,868 5,047 13,500 188 193 124 100 1,093 1,118 720 1,100 96,737 99,971 66,153 152,700 16,864 24,801 11,310 30,000 0 0 0 200 182 70 410 800 201,768 228,635 189,188 120,000 333,354 347,058 397,833 329,500 13,705 10,150 9,746 14,000 86,207 85,743 88,712 94,000 552 116 25 4,000 652,632 696,573 697,225 592,500 8,774 9,672 375 0 75 0 65 0 8,849 9,672 440 0 1,800 1,800 1,500 1,500 2,100 1,200 1,200 1,200 1,396 1,683 2,321 2,400 5,296 4,683 5,021 5,100 15,256 4,113 8,822 0 15,256 4,113 8,822 0 778,771 815,011 777,662 750,300 320 BUDGET - JUSTIFICATION 262 TELEPHONE SUPPORT 630 TELEPHONE SUPPORT FUND OBJ JUSTIFICATION 5111 MAINTENANCE MATERIALS NEEDED FOR mE REPAIR OF mE CITY'S TELEPHONE SYSTEM, INCLUDING CABLES, TELEPHONE INSTRUMENTS, AND omER NEEDED SUPPLIES 5122 DUES FOR NEC USERS GROUP AND NTOA; COMMUNICATIONS BRIEFINGS AND TELECONNECT 5133 TRAINING TO STAY KNOWLEDGEABLE OF CURRENT TECHNOLOGIES 5155 CELLULAR SERVICE CHARGES FOR NEXTEL AND CINGULAR CELLULAR PROVIDERS 5157 LOCAL AND LONG DISTANCE TELEPHONE CHARGES FOR VERIZON AND SBC 5171 RENTAL OF ARCH WmELESS PAGERS CITY-WIDE 5172 MAINTENANCE FOR TELEPHONE EQUIPMENT-TELEPHONE SYSTEM EQUIPMENT, MOVES, ADDS AND CHANGES (MAC), AND SYSTEM SOFfW ARE 5174 ANNUAL PRINTING OF CITY TELEPHONE DIRECTORY 5 6 0 2 THE PORTION OF THE CITY'S TOTAL WORKER'S COMPENSATION COSTS (INLCUOING STAFF TIME) RELATED TO THIS FUND BASED ON LOSS HISTORY AND INDUSTRY STANDARDS. 5 6 0 3 mE PORTION OF mE CITY'S TOTAL COSTS (INCLUDING STAFF TIME AND OVERHEAD) FOR RISK MANAGEMENT. LIABILiTY INSURANCE PREMIUMS, PROPERTY INSURANCE PREMIUMS AND LIABILITY COSTS RELATED TO THIS FUND. BASED ON WSS HISTORY AND INDUSTRY STANDARDS. 5605 CHARGES FROM mE CITY'S TELECOMl\flJNICATIONS DIVISION (INCLUDING STAFF TIME AND OVERHEAD) RELATED TO mIS DIVISION'S TELECOMMUNICATIONS COSTS (CHARGE~BACKS BASED ON ACTUAL COSTS INCURRED). 321