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HomeMy WebLinkAboutNB05-City Administrator I. I I I I I I I I I I~~.:'""--~- . I I I I I I I I '--. ""..~.... Proposal To Conduct An Executive Recruitment For A Polic Chief CITY OF SAN BERNARDINO CALIFORNIA September 27, 1985 Hughes, Heiss & Associates San Mateo, California - I _ I':"""'-~~ I I I I I I I I I I . . . . I . . . . '-' IJ HUGHES' HEISS & ASSOCIATES MANAGEMENT CONSULTANTS 675 Mariners Island Blvd. / Suite 108 San Mateo, California 94404 415/570-6111 September 27, 1985 Ms. Evelyn Wilcox Mayor City of San Bernardino 300 N "D" Street San Bernardino, CA 92418 Oear Mayor Wilcox: We appreciate the opportunity to submit our proposal to conduct an executive recruitment for the Police Chief of San Bernardino. The proposal which follows has been designed to accomplish several important objectives: To provide you an overview of Hughes, Heiss & Associates' philosophy for conducting executive recruitments. Our intent is to outline how our firm is differentiated from other organ- ~~_ ,~_ JzatioruUlpproaches providing exe~utfve recruitment services to public sector agencies in the Western States. To provide you a detailed review of how we would conduct the executive recruitment to include time schedule by specific recruiting and selection task. To provide you several examples of materials which we have employed to support our recruitment efforts for other clients. 1. HUGHES, HEISS & ASSOCIATES' PHILOSOPHY FOR CONDUCTING RECRUITMENTS FOR POLICE CHIEFS. Hughes, Heiss & Associates have developed a philosophy and technique for executive recruitment which is based on a variety of key cornerstones. These are summarized below. - . . . . . . I I I I I " " "'",,;- ........ '-' 0) er We firmly believe that the image of the job, client organization, and its people as projected to the marketplace is a critical component of the executive recruitment process from several perspectives: To catch the eye of as many people as possible to include those who are not actively involved in a job search. Attrac- ting such individuals is critical to the generation of a broad based and quality candidate pool. Through media advertising and printed brochures, provide not only basic information about the job, candidate requirements and position compensation, but also try to catch the flavor of the job, the type of person desired, and the client organization. ---- To achieve these objectives, a major first step of our executive recruitment process is the design and implementation of an integrated media campai9n which reflects the following: During the earliest stages of the recruitment effort, members of our project team meet with the Mayor and City Council to develop a series of "ideal candidate" specifications which will provide the basis for subsequent recruitment efforts to include advertising, candidate screening, and candidate evaluation. Based on in-depth discussions with-the Mayor and City Council, .~. ~-=-ol.lr project -team: . Identifies key organizational, operating, and planning issues which the successful candidate will need to address once he or she is on board. Isolate important professional and personal qualifications which the successful candidate will need to have. Determine performance expectations from the client's perspective. Based on these initial discussions, a draft "ideal" candidate specification will be developed by our project team and reviewed in detail with the client. Once completed, this specifica- tion will provide a common basis of understanding for subsequent recruitment efforts. -2- I . . . I I . I I I I I I I I I I I I I , ......" ,~'","" Once developed, the contents of the candidate specification will be incorporated into an integrated print media advertising campaign designed to catch the eye of people not contemplating Job changes, and to attract people already actively involved in the jOb search market. Usually, the integrated print media campaign consists of two complementary components including: A creative advertisement, placed in professional journals which target on audiences in which top level candidates are likely to be found. Attachment A to this letter shows sample print media advertisements recently developed and placed to support executive recruitment completed by Hughes, Heiss and Associates. An informative, corporate type brochure which more fully addresses the job and the characteristics of the client organization. This brochure is an integral part of our mail marketing program which is implemented in support of print advertising, telephone sourcing to identify candidates and other comparable activities. The brochure is employed to generate interest by: Being sent to people identified as poten- tial candidates through a telephone sourcing program. .. Sent to people who respond to print media advertising and other public notices of the jOb availability. -..-~-.. =~.....- ;- - - .. Attacnment B to this letter provides examples of typical brochures recently designed and produced in support of executive recruitment efforts by the staff of Hughes, Heiss & Associates. (2) Advertising and print media campaigns provide only a portion of a successful executive recruitment program. It is critical that the executive recruiter personally source the marketplace and identify top practitioners in the given field; through telephone contact, either attract them as potential candidates or get their ideas on individuals who might be candidates and are ideally suited for the job; and conduct follow-up telephone conversations to gener- ate interest among these people as potential job applicants. The overall goal of the aggressive sourcing program is to develop as broad a candidate pool as possible. To generate a broad candidate pool, ~embers of our project team accomplish the following: -3- . . . . . . . . . . . . . . . . . . . - I _ ". ........ .'~." Conduct a broad scale telephone sourcing survey to identify the top practitioners in the field. This is usually comple- mented by a literature search which is targeted at identifyin9 innovative thinkers and top managers in the field. Conduct personal telephone conversations with these top practi- tioners to explain the job, the qualities of the client organi- zation, and get their ideas on potential candidates. We have often found that these conversations have generated interest in jobs among these top practitioners who, at the time of the call, were not seriously considering a jOb change or were too busy in their current job to take the time necessary to inquire about a job change. Once a preliminary list of potential candidates is developed, follow-up with a mail marketing program which includes the corporate style brochure and a personal letter inviting application. Complement the mail marketing program with rifle shot tele- phone calls to solicit candidate interest involving top priority individuals. (3) Video Technology is Used To Interest Key Candidates in Both The Job and The Client Organization. . . Concurrent with the preparation of media advertising and brochures, our project team prepares a video tape program designed to heighten candidate interest and acquaint them with the City of San Bernardino ~nd the key~aracterfstics of the Police Chief-job. Hughes, Heiss & Associates is currently among the leading practitioners in the country in the use of video technology for executive recruiting purposes. Currently, we are the only firm employing video technology in public sector recruitment and are among the leaders in the field in terms of applying video technology when the entire executive recruitment discipline is considered. We have found that this introductory video tape provides an ideal opportunity to acquaint a broad number of potential candidates with the client organization and the Mayor and Council's views of the position and the issues facing the city -- providing a perspective which is virtually impossible to duplicate with printed material. The intrOductory video tape which we prepare for display to potential candidates usually contains the following components: A visual depiction of the City to include such key elements as housing stock, lifestyle amenities, and overall environment. -4- . . I . . . ,. I I I . . . I I I I I I ......'...., , '"-'" "'''''/ Specific highlights of the organization to include facilities, working environment, and other characteristics which lend themselves to visual display. Interviews with the Mayor and members of the City Council. In this taped interview, each will discuss hislher perceptions of the needs of the job, strengths of the organization, challenges to be faced by the new Police Chief and personal characteristics which shelhe views as high priority in potential candidates. This video tape presentation is used to inform candidates about the job, and sell them on the client organization during the application, screening, and interview process. Our experience has clearly shown that this approach has heightened candidate interest by illustrating the potential of the Cityljob and resulted in applica- tions from individuals who were only marginally interested at first contact. (4) Too often executive recruitments are characterized by limited personal involvement with candidates until the very end of the process when a final interview list is developed. Only limited numbers of candidates are actually interviewed by executive recruiters, and earlier screening decisions are based on reviews of resumes and other secondary sources. We believe this approach has two weaknesses: . ';"~...-:~~~" . - ~ - It is easy to lose good candidates who have qualifications and characteristics which are not easily presented on paper. Such a screening process provides little opportunity to sell candidates on the job and organization. As a result, we have developed and implement an integrated personnel evaluation and selection process which includes the following key components: The "ideal candidate" specification developed early in the search provides the basis for development of a set of important criteria for preliminary screening of the broad candidate pool. These criteria are employed to screen resumes and applications which are received as a result of our multi-facet advertising, sourcing, and other recruitment efforts. Employing the basic contents of the "ideal candidate" specification, members of our - . -5- . . . . . . . . . . . I . . . . . I I - I ~.~ ,/ . project team develop a telephone interview guide which is designed to explore strengths and weaknesses of individual candidates not readily apparent from printed resumes. Attach- ment C to this letter contains a sample interview guide developed during a recent search. As resumes are screened and key candidate criteria employed, this interview guide is used to flesh out information lacking on resumes through personal interviews with candidates via telephone. Based on the results of this initial screening process, members of our project team narrow the candidate pool down to a range of 20 to 30 individuals. This group represents the candidate pool which will receive intense evaluation through the use of a variety of instruments and approaches. We prepare a supplemental questionnaire/personnel profile which is distributed to these top 20 to 30 candidates. Attach- ment D to this letter contains a sample self-assessment question- naire which was developed and used during a recent recruitment. The self-assessment questionnaire is designed to elicit responses from top candidates in a number of important areas including self evaluation of strengths and weaknesses; detailed exploration of the major challenges faced in the candidate's current job; and personal views and opinions related to all the key criteria related to the position. Self-assessment questionnaire are distributed to the top candidates and responses reviewed in detail once candidates have completed them. Completed self-assessmentquestionnatre~~e~sed.as a basis for extensive in-person interviews with the top 20 to 30 candidates. The purpose of these interviews, conducted by telephone and in person where possible, is to further explore key candidate characteristics. During all in-person interviews, our project team again employs video technology to capture a portion of our interviews with each candidate. In general, the last ten minutes of each interview is taped with the purpose of providing the client access to observe candidates during the interview process beyond those limited to the final interview list video tapes. It provides the client the opportunity to review candidate presence, reactions in a stress situation, and strengths and weaknesses in the interview situation. . . These 20 to 30 interviews provide the basis to screen the candidate field to the more qualified 10 to 15 applicants. As we approach this development of a final interview list, we encourage our clients to participate in the final screening -6- I I I I I I I I I I I I I I I I I I I -'...,Y - ,..., process of the 10 to 15 top candidates. In the past, we have used a variety of approaches to ensure objectivity in candidate evaluation and screening. This has included the following: Jointly reviewing interview results to include video taped interviews to thoroughly explore the reasons be- hind our recommendations for placement of candidates on the final interview list. These sessions also provide an opportunity to review the "second level" candidates who have not been selected for final interview by members of our project team. We have found the video tape inter- views to be an invaluable tool in involving the City in narrowing the list to the five to eight candidates who will ultimately be interviewed as finalists. Alternatively, we have established a panel of top Police Chiefs. A panel could be employed to "quality control" our screening and final interview recommendations. Again, the video tape interviews provide a valuable tool for use with such a panel. In addition to providing the City with a list of five to eight final candidates for interview resulting from the steps noted above, we are prepared to provide additional services to assist in the successful conclusion of the selection process. These services, which are available at the City's option, include: Development .of interview guides and a rating pr.oeeu...t.orccll58 ~- - during final interviews. . Having a member of our project team serve as a facilitator during the final interview process, such as with a community panel. Negotiating compensation and job conditions with the candidate ultimately selected as a result of the final selection process. We have found this a valuable service for some organizations. By having a member of our project team serve in a negotiating role, potential animosity related to salary negotiation and other employment conditions is shifted away from the Mayor and City Council and provides the optimum situation for the new Police Chief to start work. Our services always include detailed reference checking of the top candidate(s) upon completion of the interview process, but prior to an appointment being made. Background investigati~ns often impact the decision on the "right" candidate among the top two or three selected from the interviews. -7- I I I I I I I I . . I I I I I I I I I ... 1_ ,........... ., ~J' ""'" - We are also prepared to design and conduct an assessment center as part of the final selection process if desired by the client. Design and conduct of an assessment center is at the client's option, and we are prepared to discuss these services in greater depth depend- ing on your wishes. (5) Our APfroach Also Focuses On Providing All Candidates Feedback On The r Performance During The Selection Process. While it has no immediate impact on the candidate ultimately selected by the client organization, we feel that candidate feedback is a part of the selection process which is too often ignored during public sector executive recruitment activities. Too often, feedback is limited to a "thanks for your application" letter which provides little valuable information to a candidate who has invested substan- tial portions of his or her time in interviews, completion of self- assessment questionnaire and other selection related activities. More personal post-selection feedback to unsuccessful candidates generates substantial "good will" for the client organization. As a result, members of our project team are prepared to provide personal feedback to the top candidates who have completed self-assessment questionnaires and have been interviewed for potential inclusion in the final interview list. For these 5 to 8 individuals, a member of our project team will provide feedback information on strengths and weaknesses evidenced by the candidate during the selection process and provide suggestions for improved performance in future recruit- ment and selection efforts. We firmly believe that such personal feedback provides a professional conclusion to a recruitment and selection effort, and indicates that the client "cares." This can ~~~~ ,p9~ittY.e. effe.c! on future recruitments .of. your Ci ty. * * * * * The points noted above describe the philosophic "core" of our recruitment and selection approach. The section which follows provides a summary outline of the tasks, and the time required to accomplish each, to complete the recruitment and selection for the San Bernardino Police Chief. -8- The paragraphs which follow provide summary and sequential descrip- tions of the work, steps required to conduct the executive recruitment for the Police Chief of San Bernardino. Timing of each task, stated in terms of weeks following the contract start date is also presented. Both the task plan and timing can be adjusted depending on your specific wishes. Tentative Schedule Formalize these decisions into a written candidate profile and "'=---~ ~~_~. - circulate to the City for further reaction and comment, if appropriate. 2. Develo~ and ~lace Rete catching" advert semen s in se ected publicatlons. ... 1- _ " '-" 2. OUR PROPOSED RECRUITMENT WORK PLAN Work Tasks 1. Develop a "candidate ~rofile" for the pos1t10n of Pol1ce Chlef. Interview Mayor and each City Council Member to determine the type of person needed, and specific issues the Police Chief will ~ddress once selected and on the job; resolve recruitment strategies and timetables. Review police department opera- tions and identify community information relevant to the recruitment. Prepare advertisements for such publications as Western Cities; Job Available; Job F1nder; and other professional Journals as appropri ate. -9- , -""",,"'; Responsibil ity Consul tantl City Week I - , Consul tant Week 2 . . . . I I I I I I . . . I I I I I I - I.. - - .. ~ r.... '-" ';-.'- '-' Tentative Work Tasks Respons i bil i ty Schedule Place these advertisements, where possible, so they appear no later than the end of October/November 1st. 3. Prepare and send a brochure to candi- Consul tant/ Week 2-3 date sources ana prospective cana1aates. Prepare brochure that sells the position and describes the "ideal" candidate, issues the Police Chief will address, compensation, timing of the search plus information about the City of San Bernardino. . Prepare initial list of organi- . Consul tant zations and candidates to which brochure should be sent. Print brochure and distribute. Consultant 4. Prepare video ta~e erogram to Consul tant Week 2-3 he1ghten cana1aa es 1nterest and acqua1nt them w1th the C1ty of San Bernara1no. - . ~:~.-.::;~~=,. Video tape interviews with the Mayor/Council. . Film examples of housing stock and neighborhoods, parks and other representative community attributes in San Bernardino. 5. Conduct teleShone sourcing program to further 1 ent1fy ana 1nterest hlghly qual1f1ea cana1aates. Consultant Weeks 3-6 Contact organizations like the California Police Chief's Association, CPOA and other professional organizations. -10- . . . . . . . . . . . . . . . . . - 1_ .,.",~. .....-/ - Work Tasks by top candidates. Identify key issues to be resolved in follow-up personal interviews. Utilize information gained through telephone sourcing/preliminary tele- phone interviews. 10. Com lete ersonal interviews with selected Consultant sem - na s s 0 ass s n e screen ng process. Responsibility Conduct hour-long interviews (in person wherever possible or by phone) with up to 30 candidates. Put final 10 minutes of each inter- view on video tape where personal interview possible. 11. ~pare a pro~ress report on top lUIlo Ib candldates and their backgrounds and qualifications. . Consul tant . List of candidates and summary of qualifications. - . . Detailed resume/biographical sketches. 12. Meet with the Mayor to screen candi- dates further to develop finalist list. Consultant and Mayor Utilize resumes, Personal Profiles/ supplemental questionnaires and video interviews to acquaint the Mayor with the candidates. Develop final 5 to 8 candidates interview list. 13. Develop possible ~uestions and approach For The ity to use in interviewing Finalists. Develop interview guide and rating process if desired. Consul tant/ City -12- Tentative Schedule Weeks 8 - 9 Week 9 Week 10 Week 11 I I I I I I I I I I I I I I I I I I I I _ /d '. .~"'-'-.- \",-,,.., -- '-' Work Tasks Responsibility Tentative Schedule 14. Interview 5 to 8 finalists and make a selection. Consultant, if City desires, will participate in all final interviews in a facilitating role rather than as an active participant. 15. Conduct Reference Checks of Top Candidatels). Mayor, Council As Soon As assisted possibly Possible by Communi ty Patrol. Consultant After Fi na 1 Intervi ews 16. Negotiate com~ensation and appoint new Police Ch ef. Mayor or Consul tant As Soon As Possible 17. Notif~ all candidates. Provi e feedback on performance during recruitment and selection process. As Soon As Possible Consultant 3. QUALIFICATIONS AND EXPERIENCE OF OUR FIRM AND RECRUITMENT TEAM. Hughes, Heiss & Associates was established 11 years ago by a vice president and senior associate from a large, international consulting firm, Booz, Allen & Hamilton. The firm's four goals continue to be: To provide governmental clients, primarily local and State agencies, with high quality and creative consulting assistance. To make certain that our work is practical and usable in the "real worl dOl of governmental operations. To provide personalized attention to assignments by experienced consulting staff. . To provide these services at reasonable cost to public sector clients. Since its establishment, the firm has served over 175 client organi- zations on more than 350 consulting assignments. Over the last four years, the firm has increased its commitment to assisting local government clients with executive recruitment and selection. Developing and. refining the recruitment philosophy and technique described earlier in this proposal, we have completed a wide range of recruitment and selection assignments since we broadened our scope of services in this area. As a broad scope management consulting and training firm, we feel this expo- sure makes us better executive recruiters. Through our analytical experience -13- I . . . . . . . . . L --~- -------~ I I I I I I I I .... 1_ ,.. .. ...... / ..... '-"" with staff and operations, we develop improved understanding of the specific needs and demands faced by managers in various local government disciplines. We firmly believe this provides our firm and recruiting staff a better appreciation of important personal and experience characteristics most highly related to successful candidate recruitments. l1l We Would Conduct the Recruitment With A Team of Senior Professionals Who Have In-De~th Experience in Executive Search and Candidate Evaluat on. We approach executive recruitments with a two person team with each member being involved in each step of the recruitment process. We do not use junior, less experienced staff to accom- plish such important tasks as telephone sourcing and potential candidate identification. For this assignment, Richard Hughes and Christine Cavanaugh, both senior members of our firm, would comprise our recruiting team. Mr. Hughes would be taking the lead role in this recruitment. Richard Hughes has served as a consultant to cities and countles tor 21 years, as a Vice President of Booz, Allen and partner of Hughes, Heiss & Associates. He has been involved in over 60 recruitments and selection processes, including 10 for Police Chief. These include Police Chief recruitments and selections in Inglewood, Santa Rosa, Reno, Nevada, Beverly Hills, Redwood City, Belmont, Pacifica, Pittsburg and Capitola. In addition, he has participated in management audits and training projects with over 100 law enforcement agencies, including the management study of the San Bernardino Police - __Department. He also has designed and conducted a large number of assessment centers for the position of Captain, Lieutenant and Sergeant in various policing agencies. Christine Cavanaugh has over 10 years experience as a manage- ment consultant and Director of Training and Personnel. As the Director of Training and Personnel for a chain of 35 retail stores, Ms. Cavanaugh was responsible for statewide recruitment and selection of all management positions. Ms. Cavanaugh has been working for Hughes, Heiss & Associates for the last year. She has worked on a variety of recruitments such as Housing and Community Development Director, Finance Director of Hayward, Budget Officer and Tax Collector/Treasurer for San Mateo County, Traffic Engineer for Santa Rosa and City Manager of Chino. Recently, Ms. Cavanaugh designed and conducted an Assessment Center for the Novato Police Department and has assisted on recruitments for City Manager of the Cities of Half Moon Bay and Saratoga. She is currently completing recruitments for Utilities Directors for the City of Santa Rosa and the Union Sanitary District. -14- . , . . . . . . . . . area. I -- ~ - . - ~- ~ - --------- -- -.- - . . . . . I I I '-' -"_.",, (2) The Firm Has Extensive Knowledge In The Area of Police Services While Hughes, Heiss & Associates has been involved in many facets of the executive recruitment process for approximately four years, the firm has provided management analysis services to local government since 1974. A major focus of the analytical experience of our firm and its staff has been in the police services area. Studies conducted in recent years have covered a wide range of issues of critical impor- tance to the management of modern police services, including: . Evaluation of management, staffing and operations for City and County police agencies in California and the Western United States. Analysis of the feasibility of establishing consolidated police services agencies. Evaluation of police service contracts between jurisdictions and alternative cost allocation formulas and service levels. In addition, many training programs have been conducted in law enforcement agencies for managers and supervisors. Listed below are some agencies for which our firm has recently completed analytical and training projects in the police services Management and Operations Audits Anchorage PD San Bernardino PD Snohomish County Sheri ff Escondido PD Capi to la PO Mountain View PD Westfield PD San Rafael PD Butte County Sheriff San Diego PD San Jose PD Solano County Sheriff Albuquerque PO Bernalillo County Sheriff . Management Training of Command Staff Lincoln, Nebraska PD Sunnyvale Public Safety - Department California Commission on Peace Officers Standards and Training Police Services Consolidation/Contract Services Long Beach PD Fresno PD Piedmont PD Contra Costa County Los Angeles County -15- . . . .. . . . . I . I . I I I I I I I "'-.,;' (3) As noted above, Hughes, Heiss & Associates began to emphasize the firm's services in the executive recruitment area approximately four years ago. In the intervening years, we have served numerous clients involving full scale executive recruitments, assistance with candidate screening and evaluation, and have designed and implemented numerous assessment centers. The exhibit which follows this page shows a comprehensive listing of recruitment and selection assignments completed by the firm over the last three years. We believe the most effective testimony to the quality of our executive recruitment services comes from our previous clients and people who have participated in our executive recruitment and selection process. Listed below are elected officials and appointed managers who have been recent clients on executive recruitment and selection projects. Most of them have had exposure to multiple executive recruit- ment and selection firms. You are encouraged to contact them to get their reactions to the quality of our work and to how our approaches and techniques are differentiated from many other executive recruit- ment firms. Kenneth Blackman, City Manager, City of Santa Rosa -- numerous recruitments including a Police Chief, Personnel Services Director, two City Attorneys, two Assistant City Managers, and a Traffic Engi neer. ~,~-~-;-- - . (707) - 576-5361 Jane Reed, Council Member (Search Coordinator) Town of Los Altos, recruitment of a Town Manager (415) - 948-1491 Anne Wooliver, Council Member (former Mayor, Town of San Anselmo, recruitment of a Town Manager (415) - 453-0392 Robert Holmes, Mayor, Town of Corte Madera, Assessment Center for a City Manager (415) - 924-1700 . Paul Eckles, City Manager, City of Inglewood, California _ recruitment of a Police Chief. (213) - 412-5280 -16- I . . . . . I I I I I I I I I I I I I - 1_ _ ""'.'" -~---" . Chris Cherches, City Manager, City of Reno, Nevada _ Assessment Center for Police Chief. (702) - 785-2285 . Rick Wykoff, City Manager, Foster City, California _ Recruitment of a Police Chief and Public Works Di rector (415) - 349-1200 . Larry Mulryan, Mayor, City of San Rafael, recruitment of a City Manager (415) 453-2832 . Ann Evans, Mayor, or Dave Rosenburg, Vice Mayor, City of Davis, recruitment of a City Manager (916) 756-3740 . Florence Rhodes, Mayor, City of San Mateo, recruitment of a Ci ty Attorney (415) 377-3423 . Ted Gaebler, Former City Manager, Visalia -- recruitment of a Human Resources Director and Assistant City Man~er. ~--,---...::;..-:..,,-_...::--.. --- .. (415) 485-3070 Jay Gellert, Director of Health Services, San Mateo County __ recruitment of a Mental Health Director and recruitment of a Director of Environmental Health. (415) - 573-2582 David Janssen, Assistant County Administrative Officer, San Diego County -- recruitment of a Director of Employee Services (619) - 293-6030 Omawale Satterwhite, Council Member, City of East Palo Alto __ Recruitment of a City Manager (415) 324-1308 -17- - 1_ . . . . . . I I I I I I I I I I '- ....' . Bruce Liedstrand, City Manager, City of Mountain View __ several recruitments including a Finance Director, Revenue Officer and Shoreline Park Project Manager and Economic Development Director. (408) - 967-7211 Izetta Birch, Personnel Director, City of Sunnyvale _ recruitment of an Assistant City Manager and City Attorney. (408) - 738-5433 * * * * * If you desire additional references, please contact us. 4. CONSULTING CHARGES The fee to the City of San Bernardino for recruiting a Police Chief would be~$9.500.00 for professional time as outlined in our work program. Reimbursable expenses including travel, advertising, and telephone would be billed to you at cost and will be in the $3.000.00 to $4,500.00 range, depending on the extent of advertising desired. We would be pleased to adjust these estimated costs should the City desire to modify the scope of work outlined in this prqpp'saJ..=--,,~_~_ _. _ . We view the assignment to recruit the City of San Bernardino Police Chief as an important and challenging project. We hope we have the oppor- tunity to present our recruitment team and discuss our philosophy and approach with you. Sincerely yours, Richard A. Hughes Partner () HUGHES, -18-