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HomeMy WebLinkAbout37-Telephone Support '" TELEPHONE SUPPORT MAINTAINS CITY OWNED TELEPHONE SYSTEM SUPPORT SERVICES PHONE AUDITS ~ q: :z: o z m ! .,. ~ ~ TELEPHONE SUPPORT Director of Facilities Management James Sharer (2) Employees - TELEPHONE SUPPORT ACCOUNT NUMBER: 630-262 FUND: TELEPHONE I ABOUT THE DIVISION I The Telephone Support section operates under the direction of the Director of Facilities Management. Telephone Support is responsible for the maintenance of the City-owned telephone system, and for providing recommendations for new technologies in the area of communications. EXPENDITURES BYCATEGORY 2005-06 2006-07 2007-08 2008-09 CATEGORY ACTUAL ACTUAL PROJECTED ADOPTED PERSONNEL 105,261 96,7 37 99,971 74,500 MAINTENANCE & OPERA TION 629,826 652,632 696,573 573,000 CONTRACTUAL SERVICES 17,159 8,849 9.672 0 INTERNAL SERVICE 7,339 5,296 4,683 5,100 CAPITAL OUTLAY 9,068 15,256 4,113 0 DEBT SER VICE 0 0 0 0 TOTAL 768,653 778,771 815,012 652,600 313 TELEPHONE SUPPORT 2007-08 KEY ACCOMPLISHMENTS ,/ Upgrade telephone system at City Yard. ,/ Installed new telephone service for Water Department. 2008-09 KEY GOALS >- Implement voice mail retrieval on city computer intranet for department heads. >- Install Verizon Cellular booster in City Hall basement. >- Replace telephone instruments at various off-site locations. DID YOU KNOW? >- Telephone Support maintains over 2000 telephone ports City-wide. ~ Telephone Support processes over 900 telephone bills per month. ~ The time periods with the heaviest phone traffic City wide are 10:00 a.m. - 11 :00 a.m. and 3:00p.m. - 4:00 p.m. ~1t1 FUND 630 TBLBPHOD SUPPORT nnm ACCOlJN"l' OBJB:C'1' " T:rTLB BXPBRD:r'l'URB BtJDCDT L:r.. :rTBII DB'l'A:rL r:rSCAL YEAR 2008~2009 D:IVXS:rOH' 2 &2 TBLBPBONJI SUPPORT AC'1'O'AL 2005-06 ACTUAL 2006-07 PROJBCTBD 2007-08 ADOPTBD 2008-09 5011 SALARIES PERM/FULLTlME 5012 SPECIAL SALARIES 5014 SALARIES TEMP/PARTTIME 5026 PERS RETIREMENT 5027 HEALTH &: LIFE INSURANCE 5028 UNEMPLOYMENT INSURANCE 5029 MEDICARE TOTAL PBRSQHHBL S~CBS 5111 MATERIALS &: SUPPLIES 5122 DUES &: SUBSCRIPTIONS 5133 EDUCATION &: TRAINING 5155 CELLULAR SERVI CE 5157 TELEPHONE CHARGES 5171 RENTALS 5172 EQUI PMENT MAINTENANCE 5174 PRINTING CHARGES TOTAL KAJ:H'l'BKANCB &: OPBRAT:rOH' 5502 PROFESSIONAL/CONTRACTUAL SVCS 5505 OTHER PROFESSIONAL SERVICES TOTAL COH'l'RAC'I'UAL snVICBS 5602 WORKERS COMPENSATION 5603 LIABILITY 5605 TELEPHONE SUPPORT TOTAL nrrBRHAL SBRVICB CllARG.S 5703 COMMUNICATIONS EQUIPMENT TOTAL CAP:rTAL OU'l'LAY TOTAL 78,455 70,321 77,015 53,900 0 125 0 0 4,756 4,853 0 0 11,070 10,394 13,777 11,500 9,565 9,762 7,868 8,200 208 188 193 100 1,207 1,093 1,118 800 105.261 96.737 99.971 74.500 14,411 16,864 24,801 30,000 0 0 0 200 2,417 182 70 800 183,258 201,76B 228,635 120,000 330,567 333,354 347,058 310,000 13,606 13,705 10,150 14,000 82,624 86,207 85,743 94,000 2,942 552 116 4,000 629.826 652.632 696.573 573.000 17,159 8,774 9,672 0 0 75 0 0 17,159 8.U9 9.672 0 2,000 1,BOO 1,800 1,500 1,900 2,100 1,200 1,200 3,439 1,396 1,683 2,400 7.339 5.296 ..683 5.100 9,068 15,256 4,113 0 9.068 15.256 ..113 0 768.653 778,771 815.011 652.600 315 BUDGET - JUSTIFICATION 262 TELEPHONE SUPPORT 630 TELEPHONE SUPPORT FUND OBJ JUSTIFICATION 5111 MAINTENANCE MATERIALS NEEDED FOR THE REPAIR OF THE CITY'S TELEPHONE SYSTEM, INCLUDING CABLES, TELEPHONE INSTRUMENTS, AND OTHER NEEDED SUPPUF.S 5122 DUES FOR NEe USERS GROUP AND NTOA; COMMUNICATIONS BRIEFINGS AND TELECONNECT 5133 TRAINING TO STAY KNOWLEDGEABLE OF CURRENT TECHNOLOGIES 5155 CELLULAR SERVICE CHARGES FOR NEXTEL AND CINGULAR CELLULAR PROVIDERS 5157 LOCAL AND LONG DISTANCE TELEPHONE CHARGES FOR VERIZON AND SBC 5171 RENTAL OF ARCH WIRELESS PAGERS CITY-WIDE 5172 MAINTENANCE FOR TELEPHONE EQUIPMENT-TELEPHONE SYSTEM EQUIPMENT, MOVES, ADDS AND CHANGES <MAc), AND SYSTEM SOFrWARE 5174 ANNUAL PRINTING OF CITY TELEPHONE DIRECTORY 5602 THE PORTION OF THE CITY'S TOTAL WORKER'S COMPENSATION COSTS (lNLCUDING STAFF TIME) RELATED TO TIllS FUND BASED ON WSS mSTORY AND INDUSTRY STANDARDS. 5603 TIlE PORTION OF TIlE CITY'S TOTAL COSTS (INCLUDING STAFF TIME AND OVERHEAD) FOR RISK MANAGEMENT, LIABILITY INSURANCE PREMIUMS, PROPERTY INSURANCE PREMIUMS AND LIABILITY cosrs RELATED TO THIS FUND. BASED ON LOSS HISfORY AND INDUSTRY STANDARDS. 5605 CHARGES FROM TIlE CITY'S TELECOMMUNICATIONS DIVISION (INCLUDING STAFF TIME AND OVERHEAD) RELATED TO THIS DIVISION'S TELECOMMUNICATIONS cosrs (CHARG&-BACKS BASED ON ACTUAL COSTS INCURRED). 316