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HomeMy WebLinkAbout16-City Administrator CITY OF SAN BERCARDINO . REQUEST~R COUNCIL ACTION Dept: Administration Subject: Resolution authorizing agreement with MotorOla, Inc., for the purchase and installation of a Mobile Data Terminal (MDT) System for the City. From: Fred Wilson, Assistant City Administrator Date: August 14, 1992 Synopsis of Previous Council action: 8/6/90 -- Mayor and Council approved the 800 MHZ implementation plan which involved: 1) acquisition and purchase of mobile data terminal (MDT) system and 2) hire consultant firm to prepare 800 MHZ voice radio communication plan. 4/6/92 -- Mayor and Council authorized negotiations with Motorola, Inc., for the purchase and installation of a Mobile Data Terminal (MDT) System for the City. Recommended motion: Adopt resolution. Contact person: Fred Wilson Phone: 5122 Supporting data attached: Yes Ward: FUNDING REQUIREMENTS: Amount: $1,300,000 Source: (Acct. No,) 001-225-55486 Acct, Descri tion Computer Finance: Council Notes: 75.0262 Agenda Item No /6 CITY OF SAN BER)tARDINO - ,-- REQUEST'10R COUNCIL ACTION STAFF REPORT Attached is a copy of the agreement relating to the purchase of a mobi1e data communications system (MDT) between the City and Motorola communications, Inc. The agreement encompasses the overa1l system design, implementation and testing including the radio system infrastructure, microwave installation on Litt1e Mountain and computer system (CAD/RMS) software modifications. Motor01a wi1l also be responsible for,ensuring that al1 subcontract work including MDT unit insta1lations and FCC license approvals are completed in a timely manner. It is anticipated that the project will be completed in 9 months after execution of the agreement. The cost for the MDT system will be $1,240,712. These funds are avai1ab1e in the Police Department (001-225) account -- expanded police services. The Council took action in FY 90/91 and FY 91/92 to carryover the unexpended funds in the expanded p01ice services budget (assessment district) and reserved these funds for the MDT system. These funds have been carried over for FY 92/93. BACKGROUND Since 1988, the county and the cities had been dea1ing with the issue of purchasing and installing an 800 MHZ radio communications system. The need for the system was documented in ear1ier reports and is primarily based on the inability of the current communication system to accommodate existing and future growth. The County acted as the lead agency on this project and proceeded with the purchase and construction of a county-wide 800 MHz system. In Ju1y 1990, the County requested a11 cities to make a decision relative to participating with the County or developing other alternatives. Based on a cost analysis performed at that time, it was apparent that the estab1ishment and implementation of a City- owned MHZ system would be more cost effective than participating in a County system. Formal action was taken by the Mayor and Council in Ju1y 1990 in terms of directing the city Administrator to prepare an action plan for the start up of a City-owned 800 MHZ system. This action plan was developed and submitted to the Mayor and Council in August 1990 which recommended that a two-phase process be implemented. The first phase was a purchase of an MDT system in order to achieve immediate savings in radio air-time usage with the second phase involving the actual development of the 800 MHZ voice system. The engineering communication firm of Omnicom was hired to assist the city in the deve10pment of a comprehensive 800 MHz p1an which included MDT's. The p1an was completed in March 1991 and outlined the various components including channe1 analysis and coverage analysis, dispatch center operations and system costs. 75.0264 ,--.. ~ .. 1 .. The deve10pment of a detai1ed MDT system design was a1so completed by Omnicom and inc1uded radio/data communication coverage testing uti1izing the County MDT system. This document was completed in September 1991 in the format of a statement of work. This document was used as the basis for negotiating with Motor01a. MDT BENEFITS I have attached a copy of various reports prepared by the Police Department re1ative to the advantage of an MDT system. Primary advantages inc1ude: l. Present1y, the Police Department is 1icensed to operate on three 1 ow-band channels. Channel One is the primary tactica1 frequency which has achieved overcrowding to the point that officers complain of delays of up to five minutes in air-time acquisition. This 1evel of activity is far above industry standards for frequent usage and a1so presents significant officer liabi1ity and safety dilemmas. An analysis done by the Redlands P01ice Department upon conversion to the MDT system revea1ed a 70 percent savings in air time through the conversion to MDTs. 2. Police agencies using MDT's have experienced enhanced officer security in that officers are more informed prior to arrival at ca11s. MDT's allow the officers to view premise history and other information prior to their arrival. With this information, they are more prepared to make appropriate, tactical decisions regarding their response. 3. MDT's a110w access to the department's data bases as wel1 as access to the Ca1ifornia Law EnfOrcement te1etype system and the NCIC teletype system. This direct access e1iminates the continual interruptions of the activities at the dispatch center. 4. Data for those agencies using MDT's has shown an increase in auto theft recovery and auto theft arrest due to the instantaneous access to 10cal and state teletype systems. Additional1y, agencies have observed increases in a number of warrant arrests. ,.... ,-"......, ~ .., The Mayor and Council took action on Apri1 6, 1992 to direct staff to negotiate exclusive1y with Motoro1a for the purchase of the MDT system. It shou1d be noted that Omnicom was under contract with the City at that time and was primarily responsible for negotiating with Motorola relative to the terms and conditions in the contract. Major reasons for selecting Motorola to serve as the vendor for this project include: 1. The County competitively bid their MDT system in 1989. Motor01a was the selected vendor. Motor01a guaranteed that they would offer the same prices to the City for the field units which were quoted in the County bid. 2. In addition to the County, Motor01a has provided the MDT systems for Fontana, Ria1to, Red1ands and a consortium of westend cities. The feedback received from these cities has been positive. 3. Uti1izing Motoro1~ permits interoperability between systems ~n terms of both sharing information as we1l as in the event of any type of disaster or failure of the system. 4. Motorola is the leading provider of MDT systems for local government. The Fire Department wi11 not be participating in this system. Their preference was to utilize 1aptop computers. Funding is current1y not available to fund these computers. It is anticipated that a request will be made in the FY 93/94 budget for this equipment. Adoption of the resolution authorizing the agreement is recommended. ,..,.. f! . ,,-,. "'''''',',' IIJ~. "'l""\llIJIPIV - IVIE:MUt1ANUUM ) " To Assistant Chief Wayne Harp Subject MDT/HCT's Benefit Ana1ysis ~;/ ~/ From Captain H. Lewis Date 12-26-91 Approved Date / _;( ,f' 2-- Per your request, the following is an analysis of the benefits that should be derived from an MDT/MCT System. Presently, the pOlice department is licensed to operate on three low band audio channels. Channel 1 is the primary tactical frequency which has achieved overcrowding to the point that officers complain of delays of up to five minutes in air time acquisition. The activity presently observed on Channel 1 is far above industry standards for frequent usage and also presents significant officer safety and liability dilemmas. Channel 2, although designated as the administrative Channel for field use, is heavily used as a secondary tactical frequency during tactical situations on Channel 1 and through necessity is also utilized as a tactical frequency when the volume of Channel 1 transmissions forces the officers to revert to Channel 2 to alleviate the waiting times associated with Channell overcrowding. The third frequency, although available for most units, is not available to all of the handheld units and is essentially non- functional on a 24-hour basis. Although the officers can converse car to car on Channel 3, the limited number of dispatch personnel does not allow us to operate this frequency on a full time basis. Although we have prepared a plan to utilize Channel 3 on a limited basis during peak hours, it would require additional full time staffing in order to use it on a continuous basis. An analysis done by Redlands PD upon conversion to the MDT System, revealed a 70% savings of air time through the conversation to MCT's. If we were to achieve a similar reduction in audio transmission, the problems presently experienced on Channel 1 and Channel 2 would be eliminated. MDT's and/or MCT's additionally provide some of the following benefits: Agencies converting to MDT/MCT's have experienced enhanced officer security in that the officers are more informed prior to arrival at calls. This technology allows the officers to view premise history and other computerized information prior to their arrivaL Armed wlth this information, they are ~I""'- obviously more prepared to make appropriate tactical deciljlions P,-;._"c ""'I ~/N PROGRESS ~ -1 ~~ --"' "., ,- . ., regarding their response and handling of that particular calL Additionally transmission via the MDT/MCT's occur on a data burst format which is secure in a sense that it cannot be scanned by existing scanner technology. This increases officer safety in narcotic investigations, surveillances, and hostage or barricaded subject situations. MDT/MCT's also allow access to the department's CAD and RMS data bases as well as access to the California Law Enforcement Teletype System and the NCIC Teletype System. This direct access to the computer system eliminates the continual interruptions of the activities at the Dispatch Center and the Records Uni ts of our department and the San Bernardino Sheriff's Department. The deletions of these interruptions to other employees is immeasurable, however, their efficiency would obviously increase dramatically without these continual interruptions. statistical data for those agencies possessing MDT/MCT's has shown an increase in auto theft recovery and auto theft arrests due to the instantaneous access to the local and state teletype systems. Addi tionally, a9.enC!fi!!>...hav..e_ observed an increase_ in the number-or warrant-arrests which results in an in~se --1~ _t:1.:!.~~J_n9.._!:e~ur:l1E!d SCL... the agen.cieLQy the fines assoc~a~ed with warrant arrests. - ~ MDT/MCT's also provide a back-up system in the event that any or all of the audio frequency failures due to accidents and acts of nature. The acquisition of the MCT's vs. MDT's allows for the expansion of the computerized system by allowing access to the '. previously describe.. data bases as well as the ability to integrate with all local agencies for shared data bases in the future. Additionally, efforts are underway to digitize fingerprints, mug shots and other data associated with law enforcement responses which will only be available through a computerized atmosphere rather than a MDT format. It is important to note that although the City is pre~_~t1y licensed for three audio frequencies for police use, that the Federal Communications Commission is undertaking studies to redistribute all lower band frequency acquisitions which could possibly require that the City lease these frequencies from private entities who are seeking the licensing authorities for these frequencies. If, for whatever reason, the City does not participate in the ~. 800 frequency acquisition, then the issue would become extremely compounded by the fact that existing frequencies are under attack by private entities who possess funding levels capable of allowing them to out-bid the City for use of the existing frequencies. , 1 - , --- " Page 3 MDT's/MCT's Benefit..Analysis , Should a decision be made not to purchase MDT's and/or MCT's, we could continue to operate as we do presently, however, it would be imperative that we implement use of all three frequencies on a 24-hourbasis, Should the need arise to utilize all three frequencies, then we would have to increase staffing levels at Dispatch substantially to facilitate the use of a third frequency. Although we could continue to function without the acquisition of MDT's or MCT's, we would continue to have frequency overcrowding problems due to 'rapidly increasing calls for service and any addition of personnel who would use these audio frequencies. Should we not gambling that available to us purchase a digitized system, we our existing frequencies would in the future. would be still be We would also continue to have all of the problems associated with our present overcrowding and multiplied employee down ~ time due officers waiting for access to the voice frequencies as well as the interruptions of support personnel to provide services which could be directly available to the officers through computerization. Attached you will find interoffice memos prepared by Lieutenant Dennis Kraus on 10-2-89 and Chief Dispatcher Dodie Alsop from 8-30- 90. These memos contain information in regards to MDT's and 800 Mhz acquisitions and the benefits derived from such acquisition. Additionally, attached is a report by Omnicom Incorporated prepared for the City in regards to acquisition of 800 Mhz and MDT/MCT's. ML/pg . , ro ,.,.~.... Chief D. A. Robbins via chain of cannand ..a_........... ....-... ."'\.11" , ... ,- ,r-"- ,..""" From Sgt. D. Kraus Subject STAFF REPORT: Mobil Digital Te~als Date 10-12-89 Approved Date PROBLEM : Police frequency security, efficiency and effectiveness are insufficent to rreet the growing demands of our camunity. Narcotics enforcement, arrest and property recovery rates, as 'Nell as citizen and officer safety currently suffer from insUfficient radio security and ovedoaded frequencies. RECCM1ENDATIONS: The San Bernardino Police should purchase a Mobil Digi ta1 TeDllinal System for its entire fleet. FINDlflKiS: 1. . Mobil Digital Te~als (MDTs) provide a secure, highly efficient and effective rreans of cCl11T1Uflica tions by the following rreans. a. MDTs use millisecond data bursts to transmit data saving air tirre. b. MDT rressages can only be read by the terminal(s) the rressage is addressed to. c. Messages arrive in text form which can be read, re-read and saved providing maxi.mJm effective cCl11T1Uflication. d. MOTs enable field officers direct access to cCXl1Juters for want and warrant checks, vehic1e checks and other data. That access is far quicker and readily available making such checks possible even during the busiest of tirres. e. Report writing via terminals produces a professional (spell checked) typed report. 2. Narcotics enforcement needs a secure radio fODmat to prevent suspect(s) using monitors from escaping and/or destroying evidence. a. Scanners can not decipher MDT data bursts. b. Even if a criminal had an MDT, it would not help him. as MOTs will only receive rressages specifically addressed to that terminal. : PRiDE .f ~-,., IN PROGRESS '~.J -'-1 ~'J.~77' -'/' I' ,\ 't STAFF REPORT: C I-03IL DIGITAL TER-lINALS , ... <""'"" ~ CCM'INUED PaCle 2 3. Auto theft recovery, stolen property recovery and arrest rates increase dramatically with MOT use. All departments contacted indicated marked increases in these areas. )>a. Redlands P. D. reported that MOT use has increased stolen vehicle recoverys 20%. b. Long Beach P. D. reported that MOTs caused nllTerous tow driver ccrrplaints because MOTs crea~ed so many additiona1 stolen car recoveries it kept them up all night every night reSponding. .{-c. Phoenix P. D. recovered over a million dollars in stolen vehicles and property the first year it used MOTs. d. Vancover, Canada (see appendix D) found a 49.7' increase in traffic 'I' warrant arrests and a 54.2% increase in criminal arrests attribut- able to MOTs. 4. Officer & citizen safety is enhanced by MOTs. a. Both police frequencies are dangerously overloaded. Far above the industry standard of 40% use. J. MOTs would use a separate "designated" data channe1 which rrotorola would help obtain as a contingency of purchase. 1. Use of a data channel would free our current channel 2 and provide it as a 2nd emergency voice channel. 2. The MOT channel would not effect 800 MZH plans. c. Redlands P. D. reported a 70% decrease in voice channel load with the use of MOTs. d. Waits for voice channel warrant and vehicle checks sanetimes run a 1/2 hour or longer. 1. Through MOT to canputer direct access, such checks cut out the Dispatcher/Records Clerk providing alrrost instantaneous responce. That speed provides greater officer avai1ability and safety. 2. With a Data Channel such checks will always be possible, even when both Voice Channels are tied up with emergency traffic. - 2 - . \". I Y ut- ~AN ~ERNARDINO \ . f . ~ . '""""" ) MEMORANDUM To CHIEF DANIEL ROOBINS Via Olain-of-Camand MOr'S AND -800 MHZ: A CCM1UNICATI(!>lS , PERSPECTIVE From DOOIE ALSOP Subject Date 8/3/90 Approved Date Frequency overcrowding and frequency acquisition are major telecamunications issues facing not only our Police Department, but rrany public entities today. Solutions are being successfully int>lemented in various agencies through introduction of two separate technologies, MOr'S and 800 MHz systerrs. M!1I"s or m:>bile digital terminals provide irrmediate relief for overcrowded frequen- cies and are revolutionizing field units access to computerized information. Acquisition of 800 MHz spectrum frequencies for citywide use will satisfy regional camunications concerns. The city will not have !TOre channels in an 800 MHz system but, tlu:ough trunking, will have a limited nurr .=r of frequencies which will be used in a !TOre efficient manner. As previously noted, MUI"s and 800 MHz are independent technologies. MDT's, which transmit via a radio frequency, can be operated on 450 or 800 MHz fre- quencies. There is benefit to I>Ol' tying the MUI' system into the 800 MHz system as will discussed below. The 800 MHz system will be camprised of an undetermined nurtJer of channels (possibly eigh~) to be shared citywide. They may be voice channels or data channels (MOr's run on data channels), depend- ing upon licensing, and city system design. Because these technologies are not related. the following information has been separated for explanation: MCBILE DIGITAL TERMINALS MDT justification can be viewed fran three perspectives. The system would (1) provide irrmediate relief for overcro...ued frequencies; (2) electronically link all'MOr-equipped vehicles/personnel to camputerdata; and (3) provide a backup system for carmunications that can be separate fran other cqmuni- cations system. As a frequency overcrowding solution. the MDT transmits information fran the field unit to the dispatcher, or visa versa, via a radio frequency. MDT units can be purchased with the radio built into the unit that !TOunts in the car. MIJI' radio frequencies are generally referred to as DATA links or data frequencies and are allocated fran the 450 MHz spectrum or 800 MHz spectrun. A data frequency is not nornally used in conjunction with voice transmissions. An entire transaction on an MDT (such as an officer requesting infornation and receiving the information back) takes less radio frequency time than an initial request for information on a voice frequency. More information can be accessed on an MDT, using less radio frequency time, for !TOre efficient use of a frequency. ( Con tinued ) ." " c tr"'\' S AND 800 KiZ ~ICATIONS PERSPECTIVE Page 2 Personnel using car-lIOunted or mobile (handy talkie type) MDT units are electronically linked to each other and to whatever computer information the system design allows. CAD is the MDT-host computer. Virtually all CAD information is accessible to (ficers. Data that can be accessed in- cludes incident status (pending/current/history), unit statuses, activity logs, CLETS with state and national interfaces, and dispatching information. Field units can input traffic stops, officer-initiated activities, change of locations or other status changes (enroute, on scene, 10-8, etc.) without talking to the dispatcher. Every MDT can "talk" to every R-1S terminal and CAD terminal within the police computer network. Every RMS or CAD teoninal can be used to "talk" to MDT's. MDT's can ~end messages to other MDT's. RMS access would be a system design decision, as would access to document imaging or word processing. An MDT system built as a SEPARATE system frem 800 MHz would provide an autonarous camunications system. The benefit of a separate cOTlTUnications System is that in a catastrophic event, even if one system fails, there is sane Probability that with two systerrs, one might survive. Fran a daily operations point-of-view, if our voice frequencies failed, provided the MDT system was a totally separate installation, it would not be impacted. Because an 800 MHz system is trunked (high tech computerization), there is always a possibility of a failure that would disable voice communications citywide. The following is an example of how an MDT rray be used in the Police Department operation: Ar fficer wishing to review his activity log would do the following: Enter a carrnand reading "U1i 015." He would then touch the transmit button on the status pad. His request would be transmitted across the data frequency in a DATA BURST. A data burst can be equated to words being transmitted on a voice frequency, only a data burst is much faster (approximately 480 characters or letters/nurrbers are transmitted per second via data burst). The host computer would receive the carrnand UH 015 which tells the Computer to 100k up all of D15's activity for the day. The computer would send the information back to the officer via another data burst. The entire arrount of real time for this transaction would include the officer's input time in typing, the computer's receipt/research/return time, and whatever amount c = time the officer may need to review the displayed informatic,.. Actual radio transmit time is measurable in seconds. With voice transmission, actual radio transmit time would be considerably increased. While Redlands PD has said their voice radio traffic has diminished by as much as 70%, until system design and officer tasking/training and procedural issues are reviewed by our department, there is not enough inforrration to accurately project how much reduction in frequency overcrolo.l:ling will be accarplished. Undoubtedly, it can be SIGNIFICANT with proper implementation! 't " c o MDT'S AND 800 MHZ: A CO+IUNICATIONS PERSPECTIVE Page 3 The Police DeJiartment has a total of 136 operational land-rrobile or car-rrounted radios as of this date. There are also 158 handy talkies in various divisions. While all pa trol vehicles should be equipped with the standard MDT. various other vehicles should not depending upon use. Motorcycles cannot be equipped with a fixed MDT. Detective units and other special detail units may not be suited for undercover work with a visible MDT rrount. Portable MlJ1"s, similar to the size of handy talkies, should be considered for purchase. It should be noted that rmny police vehicles will have three separate radios rrounted in the front cCXTpartment with the addition of MOT's and 800 MHz. The MDT and its internal radio are one unit. The 800 MHz radio will be a second unit and the conventional radios now in 136 vehicles wi1l be needed at least through the changeover period. .. of c " '...,./ 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 RESOLUTION NO. RESOLUTION OF THE CITY OF SAN BERNARDINO AUTHORIZING THE EXECUTION OF AN AGREEMENT BETWEEN THE CITY AND MOTOROLA COMMUNICATIONS AND ELECTRONICS, INC. FOR THE DESIGN, IMPLEMENTATION AND TESTING OF A MOBILE DATA COMMONICTIONS SYSTEM. BE IT RESOLVED BY THE MAYOR AND COMMON COUNCIL OF THE CITY OF SAN BERNARDINO AS FOLLOWS: SECTION 1. The Mayor i.s hereby authorized and directed to execute on behalf of the City an agreement by and between the City of San Bernardino and Motorola Communications and E1ectronics, Inc. for the design, implementation and testing of a mobile data communications system.. SECTION 2. The authorization to execute the above referenced agreement is rescinded if the parties to the agreement fail to execute it within sixty (60) days of the passage of this res01ution. I HEREBY CERTIFY that the foregoing resolution was duly adopted by the Mayor and Common Council of the City of San Bernardino at a meeting thereof, held on the day of , 1992 , by the following vote, to wit: Councilmembers ~ ~ ABSTAIN ABSENT ESTRADA 22 23 24 25 MINOR 26 27 28 REILLY HERNANDEZ MAUDSLEY POPE-LUDLAM MILLER .. .,. RESOLUTION ,'THORIZING AGREEMENT WITH ~~OROLA COMMUNICATIONS AND ELECTRdlw'CS, INC. ......1' 1 2 3 4 5 6 7 8 City Clerk W. R. Holcomb, Mayor City of San Bernardino 9 Approved as to form 10 and 1egal content: 11 JAMES F. PENMAN City Attorney 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 By: -2-