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HomeMy WebLinkAbout2008-242 1 RESOLUTION NO. 2008-242 2 RESOLUTION OF THE CITY OF SAN BERNARDINO AUTHORIZING THE PURCHASE OF AN UPDATE TO THE POLICE DEPARTMENT'S AUTOMATED REPORTING SYSTEM, RECORDS MANAGEMENT SYSTEM, AND COMPUTER- AIDED-DISPATCH SYSTEM FROM TIBURON INCORPORATED. 3 4 5 6 BE IT RESOLVED BY THE MAYOR AND COMMON COUNCIL OF THE CITY OF SAN BERNARDINO AS FOLLOWS: 7 SECTION 1. That Tiburon Incorporated, of Pleasanton, California, is a sole source 8 9 10 provider for software upgrades to the City's existing Automated Reporting System (ARS), Police Records Management System (RMS), and the Public Safety Computer-Aided-Dispatch 11 (CAD). Pursuant to San Bernardino Municipal Code 3.04.0l0(b)(3), the Mayor and Common 12 Council approve a sole source justification for these software upgrades. 13 SECTION 2. That the Mayor and Common Council authorize the City Manager, or his 14 designee, to sign the City of San Bernardino Vendor Service Agreement, referenced as 15 16 17 Attachment A to this resolution, between the City of San Bernardino and Tiburon Inc. 0 Pleasanton, Califomia for these software upgrades.. SECTION 3. That the Mayor and Common Council authorize the purchasing manager 18 to issue a purchase order to Tiburon Incorporated not to exceed $99,870.00 for an upgrade to 19 20 the Police Department's Automated Reporting System and Records Management System as outlined in Tiburon Inc's "Enhancement Proposal (EP-226322D-l)" dated May 1,2008. The 21 purchase order shall read "Tiburon ARS, RMS Enhancement Project #EP-226322C. Not to 22 exceed $99,870.00" 23 24 25 26 27 SECTION 4. That the Mayor and Common Council authorize the purchasing manager to issue a purchase order to Tiburon Incorporated not to exceed $99,389.00 for an upgrade to the Police Department's Computer-Aided-Dispatch System for Automated Reporting System 28 2008-242 I RESOLUTION OF THE CITY OF SAN BERNARDINO AUTHORIZING THE PURCHASE OF AN UPDATE TO THE POLICE DEPARTMENT'S AUTOMATED REPORTING SYSTEM, RECORDS MANAGEMENT SYSTEM, AND COMPUTER- AIDED-DISPATCH SYSTEM FROM TIBURON INCORPORATED. 2 3 support as outlined in Tiburon Inc's "Enhancement Proposal (EP-226322D-2)" dated May I, 4 2008. The purchase order shall read "Tiburon CAD ARS Enhancement Project #EP-226322D- 5 6 7 8 9 2. Not to exceed $99,389.00" /// /// /// 10 /// 11 /// 12 /// 13 /// 14 15 /// /// 16 /// 17 /// 18 19 /// 20 /// 21 /// 22 /// 23 24 25 26 /// /// /// 27 28 2008-242 1 RESOLUTION OF THE CITY OF SAN BERNARDINO AUTHORIZING THE PURCHASE OF AN UPDATE TO THE POLICE DEPARTMENT'S AUTOMATED REPORTING SYSTEM, RECORDS MANAGEMENT SYSTEM, AND COMPUTER- AIDED-DISPATCH SYSTEM FROM TIBURON INCORPORATED. 2 3 4 5 6 7 8 9 I HEREBY CERTIFY that the foregoing Resolution was duly adopted by the Mayor and Common Council of the City of San Bernardino at a joint rei'Ularmeeting thereof, held 10 on the 16th day of June Council Members: AYES ESTRADA X BAXTER x BRINKER x DERRY x x KELLEY JOHNSON x MCCAMMACK x , 2008, by the following vote, to wit: NAYS ABSTAIN ABSENT 11 12 13 14 15 a~l1.~ R~el G. Clark, City Clerk 16 17 18 The foregoing resolution is hereby approved this f7Y! day of June 2008. ~m~ City of San Bernardino 19 20 21 22 23 24 Approved as to Form: 25 26 27 28 ATTACHMENT "A" 2008-242 RESOLUTION NO. VENDOR SERVICE AGREEMENT This Vendor Service Agreement is entered into this 16th day of June 2008, by and between Tibnron Incorporated, of Pleasanton, California ("VENDOR") and the City of San Bernardino ("CITY" or "San Bernardino"). WITNESSETH: WHEREAS, the Mayor and Common Council has determined that it is advantageous and in the best interest of the CITY to contract for an upgrade to the Police Department's Automated Reporting System and Records Management System as outlined in Tiburon lnc.'s "Enhancement Proposal (EP-226322D-l)" included with this agreement as Exhibit "A" and for an upgrade to the Police Department's Computer-Aided-Dispatch System for Automated Reporting System support as outlined in Tiburon Inc.'s "Enhancement Proposal (EP-226322D-2)" included with this agreement as Exhibit "B"; and WHEREAS, the City of San Bernardino did solicit and accept quotes Tiburon Inc. because of their sole source status as the exclusive provider of software for Tiburon's "CADti" and "RMSti" software suites NOW, THEREFORE, the parties hereto agree as follows: 1. SCOPE OF SERVICES. For the remuneration stipulated, San Bernardino hereby engages the services of VENDOR to provide those products and services as set forth on Exhibit "An and Exhibit "B" attached hereto and incorporated herein. 2. COMPENSATION AND EXPENSES. a. For the services delineated above, the CITY, upon presentation of invoices, shall pay the VENDOR up to the amount of $99,870.00 for the services set forth in Exhibit "A" and up to the amount of $99,389.00 for the services set forth in Exhibit "B" for b. No other expenditures made by VENDOR shall be reimbursed by CITY. 2008-242 3. TERM; TERMINATION. The term ofthis Agreement shall be for a period of one year. This Agreement may be terminated at any time by thirty (30) days' written notice by either party. The terms of this Agreement shall remain in force unless mutually amended. The duration of this Agreement may be extended with the written consent of both parties. 4. INDEMNITY. Tiburon agrees to and shall indemnify, defend and hold the City, it's elected officials, employees, agents or representatives, free and harmless from all claims, actions, damages and liabilities of any kind and nature arising from bodily injury, including death, or proerty damage, due to the misconduct, negligence, or omission of Tiburon, it's employees, agents, or subcontractors, relating to or in any way connected with Tiburon' s performance under this Agreement. In no event shall Tiburon be liable for special incidental, punitive or consequential damages. Tiburon' s total liability for any claim, whether in tort, contract or otherwise, shall be limited to the total amount to be paid Tiburon under these Enhancement Proposals (EP-226322D1 and EP-226322D2). 5. INSURANCE. While not restricting or limiting the foregoing, during the term of this Agreement, VENDOR shall maintain in effect policies of comprehensive public, general and automobile liability insurance, in the amount of $1,000,000.00 combined single limit, and statutory worker's compensation coverage, and shall file copies of said policies with the CITY's Risk Manager prior to undertaking any work under this Agreement. CITY shall be set forth as an additional named insured in each policy of insurance provided hereunder. The Certificate of Insurance furnished to the CITY shall require the insurer to notify CITY of any change or termination in the policy. 6. NON-DISCRIMINATION In the performance of this Agreement and in the hiring and recruitment of 2008-242 employees, VENDOR shall not engage in, nor permit its officers, employees or agents to engage in, discrimination in employment of persons because of their race, religion, color, national origin, ancestry, age, mental or physical disability, medical condition, marital status, sexual gender or sexual orientation, or any other status protected by law, except as permitted pursuant to Section 12940 of the California Government Code. 7. INDEPENDENT CONTRACTOR. VENDOR shall perform work tasks provided by this Agreement, but for all intents and purposes VENDOR shall be an independent contractor and not an agent or employee of the CITY. VENDOR shall secure, at its expense, and be responsible for any and all payment of Income Tax, Social Security, State Disability Insurance Compensation, Unemployment Compensation, and other payroll deductions for VENDOR and its officers, agents, and employees, and all business license, if any are required, in connection with the services to be performed hereunder. 8. BUSINESS REGISTRATION CERTIFICATE AND OTHER REQUIREMENTS. VENDOR warrants that it possesses or shall obtain, and maintain a business registration certificate pursuant to Chapter 5 of the Municipal Code, and any other licenses, permits, qualifications, insurance and approval of whatever nature that are legally required of VENDOR to practice its business or profession. 9. NOTICES. Any notices to be given pursuant to this Agreement shall be deposited with the United States Postal Service, postage prepaid and addressed as follows: TO THE CITY: Mr. Michael Eckley City of San Bernardino 300 North D Street 4th Floor- IT Dept 2008-242 San Bernardino, CA. 92418 Telephone: (909) 384-5947 TO THE VENDOR: Ms. Trish Layne Tiburon, Inc. 6200 Stoneridge Mall Road, Ste 400 Pleasanton, CA. 94588 Telephone: (925) 621-2700 10. ATTORNEY'S FEES In the event that litigation is brought by any party in connection with this Agreement, the prevailing party shall be entitled to recover from the opposing party all costs and expenses, including reasonable attorneys' fees, incurred by the prevailing party in the exercise of any of its rights or remedies hereunder or the enforcement of any of the terms, conditions or provisions hereof. The costs, salary and expenses of the City Attorney and members of his office in enforcing this Agreement on behalf of the CITY shall be considered as "attorneys' fees" for the purposes of this paragraph. 11. ASSIGNMENT. VENDOR shall not voluntarily or by operation of law assign, transfer, sublet or encumber all or any part of the VENDOR's interest in this Agreement without CITY's prior written consent. Any attempted assignment, transfer, subletting or encumbrance shall be void and shall constitute a breach of this Agreement and cause for the termination of this Agreement. Regardless of CITY's consent, no subletting or assignment shall release VENDOR of VENDOR's obligation to perform all other obligations to be performed by VENDOR hereunder for the term of this Agreement. 12. VENUE. The parties hereto agree that all actions or proceedings arising in connection with this 2008-242 Agreement shall be tried and litigated either in the State courts located in the County of San Bernardino, State of California or the U.S. District Court for the Central District of California, Riverside Division. The aforementioned choice of venue is intended by the parties to be mandatory and not permissive in nature. 13. GOVERNING LAW. This Agreement shall be governed by the laws of the State of California. 14. SUCCESSORS AND ASSIGNS. This Agreement shall be binding on and inure to the benefit of the parties to this Agreement and their respective heirs, representatives, successors, and assigns. 15. HEADINGS. The subject headings of the sections of this Agreement are included for the purposes of convenience only and shall not affect the construction or the interpretation of any of its provisions. 16. SEVERABILITY. If any provision of this Agreement is determined by a court of competent jurisdiction to be invalid or unenforceable for any reason, such determination shall not affect the validity or enforceability of the remaining terms and provisions hereof or of the offending provision in any other circumstance, and the remaining provisions of this Agreement shall remain in full force and effect. 17. ENTIRE AGREEMENT; MODIFICATION. This Agreement constitutes the entire agreement and the understanding between the parties, and supersedes any prior agreements and understandings relating to the subject manner of this Agreement. This Agreement may be modified or amended only by a written instrument executed by all parties to this Agreement. /// /// /1/ . 2008-242 IN WITNESS THEREOF, the parties hereto have executed this Agreement on the day and date set forth below. VENDOR: Dated: 7 - 17 , 2008 By: Its: PreSt'Jv..-t ,Ceo CITY OF SAN BERNARDINO: Dated: Ot 0 2008 By: Dated: ,2008 Approved as to Form: James F. Penman, City Attorney By: ./~ 2008-242 TIBURftN Tiburon. lnc. May 1, 2008 Mr. Michael Eckley Public Safety Systems Manager City of San Bernardino 300 North "0" Street "B" Building San Bernardino, CA 92418 Subject: Enhancement Prooosal !EPl-226322D-l: ARS VMP for RMS and Field Reoorting Reference: Agreement for Extended Services between the City of San Bernardino and Tiburon. Inc. dated Julv 1. 1995. Dear Mr. Eckley: Tiburon, Inc. is pleased to present this Enhancement Proposal for a Field Reporting Version Management Program (VMP) upgrade. This VMP will bring the Tiburon systems at San Bernardino to the most current level and will enable the City to deploy field-based reporting. This Enhancement Proposal includes the basic services required to upgrade the City's: RMS/Ti from version 7.3.3 to 7.5x CMS/Ti from version 7.3.3 to 7.5x ARS from version 7.3.3 to 7.5x (LAN & Mobile versions) WebQuery The majority of the costs for the VMP upgrade are included in the annual maintenance fee. This VMP does contain additional cost items. These are listed under the heading "Price Description." Please carefully review all software which is ancillary to your Tiburon-provided systems for items that may require upgrading for specific operations. NOTE: New server and/or workstation hardware or upgrades is required for 2.3x and 7.5x. Please refer to attachments B-D. Scooe Descriotion Please refer to Attachment A - Scope Description. 2008-242 Mr. Michael Eckley, Public Safety Systems Manager City of San Bernardino Enhancement Proposal (EP)-226322D-l: ARS VMP for RMS and Field Reporting May 1,2008 Page 2 of 15 Price Descriotion This VMP contains cost items. These costs, associated with hardware installation and training, are as follows: o SSG Services to Install Software & Configure Replacement Servers o Servers per Attachment B I" o Five (5) days RMSrn and CMSrn training o Five (5) days ARS training o MobileCOM o Three (3) days of ARS consulting/field deployment assistance o Migration of Applicant Tracking Module o System Integration Fee o Project Management Services (associated with added cost items only) VMP Firm Fixed Price: $99,870 "All other equipment to be provided by the City of San Bernardino. 1) The Tiburon Annual Maintenance amount will increase by $17,050 for MobileCOM annually effective the next maintenance period (after the one year warranty period). The $17,050 will be included with the annual maintenance invoice. This amount may be subject to an annual increase not to exceed 5%. 2) This quote does not include taxes levied by any government agency for technical services. Taxes for technical services, if applicable, are the responsibility of the Client. Terms and Conditions 1) The work described herein will be scheduled to commence at a mutually agreeable date after the Client's acceptance of this Enhancement Proposal. 2) The following are not included in this Enhancement Proposal: o Hardware replacements or upgrades (except for the servers listed under "Price Description.") o Crystal Reports, Oracle, SQL or other third-party product upgrades. o Client-specific documentation. o Modifications to any third-party systems that may be used by RMS, ARS or CMS. o Migration of existing customization (baseline versions of the applications are to be deployed). o Services to uncratelbox any new servers or install/configure them into racks. o Transaction logging. o Any new RMS or CMS modules. Only those RMS and CMS modules contained in the 7.3.3 system will be upgtaded. 3) There is no warranty period. Maintenance continues for all systems throughout the entire VMP process. ~" 2008-242 Mr. Michael Eckley, Public Safety Systems Manager City of San Bernardino Enhancement Proposal (EP)-226322D-l: ARS VMP for RMS and Field Reporting May 1,2008 Page 3 of 15 4) Any interfaces will be upgraded/migrated to the baseline versions. 5) Tiburon must approve the configuration for any server replacements or upgrades to be purchased independently by Client. 6) This fixed price Enhancement Proposal is valid unless modified by Tiburon in writing prior to Client acceptance of the Enhancement Proposal; otherwise, this Enhancement Proposal will expire on June 30, 2008. 7) The terms and conditions of this Enhancement Proposal and the Agreement referenced herein prevail regardless of any conflicting or additional terms on any Purchase Order or other correspondence. Any contingencies or additional terms obtained on any Purchase Order are not binding upon Tiburon. All Purchase Orders are subject to approval and acceptance by Tiburon. 8) Client acknowledges acceptance of this Enhancement Proposal by issuing a City Purchase Order referencing this quote by number. If you have any questions or require further information, please contact me at 760-898-3903, at your convemence. Sincerely, ~1J~ Jeonine Weber Account Manager Attachment A: Scope Description Attachment B 1: Tiburon Provided Hardware Configuration Attachment B2: City Provided Hardware Configuration Attachment C: RMS Workstation Hardware Requirements Attachment D: Version 7.5x Operating Requirements Attachment E: Payment Schedule - 2008-242 Mr. Michael Eckley, Public Safety Systems Manager City of San Bernardino Enhancement Proposal (EP)-226322D-l: ARS VMP for RMS and Field Reporting May 1, 2008 Page 4 of 15 Attachment A - Scope Description Tasks may not always start and complete in a sequential manner, but may overlap. The completion of any task is not contingent upon the completion of a previously defined task unless specifically identified. General ResDonsibilities The Client and Tiburon have several general responsibilities (in addition to specific responsibilities stated within in each task): Tiburon Responsibilities 1) Designate a Project Manager to oversee the project that will: . Maintain project communication with the Client's Project Manager. . Schedule and coordinate all Tiburon staff. . Provide responses to Client inquiries within ten (10) business days. Client Responsibilities 1) Designate a Project Manager to oversee the project that will: . Schedule and coordinate all Client staff and third-party (vendors and/or departments) support. . Provide responses to Tiburon inquiries within ten (10) business days. 2) Provide VPN remote access and on-site access to Client server and network equipment, including to all development and system "root" accounts on all servers running Tiburon applications. 3) Provide all necessary hardware and third party product upgrades or replacements in accordance with Tiburon's specifications. 4) Reconfigure (as necessary) any Crystal Reports to operate correctly with the upgraded systems. 5) Deploy any workstation client software, including mobile versions of MDS and ARS (if applicable). 2008-242 Mr. Michael Eckley, Public Safety Systems Manager City of San Bemardino Enhancement Proposal (EP)-226322D-l: ARS VMP for RMS and Field Reporting May 1, 2008 Page 5 of15 Task 1: Upgrade Initiation Teleconference An Upgrade Initiation Teleconference will be scheduled for a mutually agreed-upon date/time and conducted by Tiburon. Topics of discussion include: . Personnel introductions; . Roles, responsibilities and expectations; . Chain of communication and authority; . Upgrade process and scope; and . Upgrade schedule. Task 2: System Installation Tiburon, with the Client's assistance as required, will install the system on the Client's hardware (on- site). For RMS/Ti and CMS/Ti: 1) Verify the installed system against the baseline source code for the VMP version. . Create the directory structure, file systems, user accounts and databases for the VMP version on the server. (Note: the training system may be unavailable during all or part of the VMP.) 2) Install baseline RMS/Ti and CMSrri versions 7.5x and: . Migrate identified tailoring. . Create GUI build using tailoring from existing GUI build. . Set up distribution paths. . Assist Client in determining database connectivity settings to be used to connect to upgrade system. Task 3: Geographic File There are no changes to the formatting of the .tgffiles or underlying ARC shape files required for the VMP. Geographic file maintenance and responsibility for accuracy continue to reside with the Client. However, changes made to address verification as well as directory structure changes will require remote Tiburon support during the VMP to include: . Installation of the current "tibtools" on the server. Ifnew hardware is not being used, the new version of"tibtools" must overwrite any existing version. Once this occurs, the Client will be unable to load any new geofile into the legacy systems. . Modifications to the Geographic Conversion Process (GCP) as required. . Remote assistance to Client for any changes required for the placement of the .tgffiles (ftp point/accounts or GCT settings) as applicable. ~' 2008-242 Mr. Michael Eckley, Public Safety Systems Manager City of San Bernardino Enhancement Proposal (EP)-226322D-l: ARS VMP for RMS and Field Reporting May 1,2008 Page 6 of 15 Task 4: Interfaces In many cases, interfaces are available in a production mode only. During implementation, individual interfaces may require that they be taken off-line (production) in order to test them in the upgrade environment. The following interfaces will be migrated or upgraded (as applicable): Time Synchronization State/NC1C MDC ARSLAN ARS Mobile AutoCITE WebQuery TIPS PropRoom (Bar Code) Any modifications required to the configuration or function of these interfaces as a result of the VMP are the responsibility of the Client. Task 5: Docnmentation One (1) electronic copy of the baseline (non-Client specific) documentation will be provided for RMSrri and CMSrri. Tiburon standard content, format and media. Task 6: Fnnctional Testing Functional testing of each application will be performed by the Client. The Client will document problems found using the Technical Service Request (TSR) reporting process through the Tiburon Client Support Center (CSC). A new Tiburon Client Support (TCS) account specifically for the VMP will be created for the Client. Task 7: Demonstration Training Tiburon will provide a maximum of one (1) business day of on-site training for RMS/Ti and CMSrri, focusing specifically on the new functionality contained in the new version(s) of the application(s). The intent of this training session is to assist the Client in determining the internal training requirements and plan for their agency. The Client must: 1) Provide a facility for training with a workstation (with a connection to the Tiburon systems) for the instructor and a projection screen. 2) Provide a workstation (with a connection to the Tiburon systems) for each student in the class. 2008-242 Mr. Michael Eckley, Public Safety Systems Manager City of San Bemardino Enhancement Proposal (EP)-226322D-l: ARS VMP for RMS and Field Reporting May 1, 2008 Page 7 of15 3) Schedule students to attend the training (maximum of eight (8) students). 4) Ensure that scheduled students are able to attend the courses for their complete duration. Note: This Enhancement Proposal includes the following additional training: . Five (5) days RMS/Ti and CMS/Ti training . Five (5) days ARS training . Three (3) days of ARS consultingtJield deployment assistance Task 8: System Integration Tiburon will remotely assist the client with testing the functionality of each interface. Any problems found will be reported by the Client using the Technical Service Request (TSR) reporting process through the Tiburon Client Support Center (CSe). Task 9: Data Conversion For RMS/Ti and CMS/Ti: I) Client will provide a data conversion workstation, either a laptop or PC, installed on the Client's network for the duration of the project: . PC Anywhere is required. . VPN network access is required. . Tiburon will install data conversion software on this workstation. 2) RMSrri and CMS/Ti Initial Data Conversion . The Initial Data Conversion will be used to develop a time estimate for how long the system will be in "inquiry only mode" for the Final Data Conversion. . The Client is responsible for testing the conversion of the data in the upgrade database, identifYing any exceptions and documenting corrections to be made for the Final Data Conversion. 3) RMS/Ti and CMS/Ti Final Data Conversion . The Final Data Conversion will occur just prior to cutover. . The existing system must be in "inquiry only mode" for the entire Final Data Conversion. . Identified corrections from the Initial Data Conversion will be applied. Task 10: System Cutover Immediately following Final Data Conversion, the system will be placed into production operation. . A System Cutover schedule will be jointly developed. 2008-242 Mr. Michael Eckley, Public Safety Systems Manager City of San Bernardino Enhancement Proposal (EP)-226322D-l: ARS VMP for RMS and Field Reporting May 1,2008 Page 8 of 15 . Tiburon will provide on-site staff for a maximum of one (1) business day for RMSrri and CMSrri. . Tiburon will provide remote cutover support for a maximum of two (2) business days for RMS/Ti and CMSm. . Tiburon will close all Technical Service Requests (TSRs) from the previous versions. 2008-242 Mr. Michael Eckley, Public Safety Systems Manager City of San Bernardino Enhancement Proposal (EP)-226322D-1 : ARS VMP for RMS and Field Reporting May 1,2008 Page 9 of 15 Attachment B (1) - Tlburon Provided Hardware Configuration Tiburon will provide the following hardware for this upgrade proposal: NOTE: This attachment is the same in EP-226322D-l and EP-226322D-2. The price for this CAD hardware is a part of EP-226322D-2. CAD Message Switch Server (MSS)/ Application Server HP ProLiant DL360 G5 Server Quad-Core Intel@ Xeon@ E5430 (2.66GHz, 1333MHz FSB, 80W) Processot HP 4GB Fully Buffered DIMM PC2-5300 2X2GB DR LP Memory Microsoft@ Windows@ Server 2003 R2, Standard Edition + 5 CALS (Not Installed) HP Smart Array P400i/256 Controller HP 146GB Hot Plug 2.5 SAS 10,000 rpm Hard Drive HP 146GB Hot Plug 2.5 SAS 10,000 rpm Hard Drive RAID 1 drive set (requires matching 2 hard drives) 2 Embedded NC373i Multifunction Gigabit Network Adapters HP 1 u Server 700w Hot Plug Power Supply HP 1 u Server 700w Hot-plug Power Supply HP Redundant Fans Slim Line CD-RW/DVD-ROM 24X Combo Drive Option Kit Integrated Lights Out 2 (iLO 2) Standard Management 2 HP 1.83m 10A C13-UL US Power Cords HP Standard Limited Warranty - 3 Years Parts and on-site Labor, Next Business Day HP Care Pack, 3 Years, 4 Hours, 24x7, Hardware, ProLiant DL360 CAD CARS/Data Warehouse/Property Room Server HP ProLiant DL360 G5 Server Quad-Core Intel@ Xeon@ E5430 (2.66GHz, 1333MHz FSB, 80W) Processor HP 4GB Fully Buffered DIMM PC2-5300 2X2GB DR LP Memory Microsoft@Windows@ Server 2003 R2, Standard Edition + 5 CALS (Not Installed) HP Smart Array P400i/256 Controller HP 146GB Hot Plug 2.5 SAS 10,000 rpm Hard Drive HP 146GB Hot Plug 2.5 SAS 10,000 rpm Hard Drive RAID 1 drive set (requires matching 2 hard drives) 2 Embedded NC373i Multifunction Gigabit Network Adapters 2008-242 Mr. Michael Eckley, Public Safety Systems Manager City of San Bernardino Enhancement Proposal (EP)-226322D-l: ARS VMP for RMS and Field Reporting May 1,2008 Page 10 of 15 HP 1 u Server 700w Hot Plug Power Supply HP 1 u Server 700w Hot-plug Power Supply HP Redundant Fans Slim Line CD-RWIDVD-ROM 24X Combo Drive Option Kit Integrated Lights Out 2 (iLO 2) Standard Management 2 HP 1.83m 10A C13-UL US Power Cords HP Standard Limited Warranty - 3 Years Parts and on-site Labor, Next Business Day HP Care Pack, 3 Years, 4 Hours, 24x7, Hardware, ProLiant DL360 CAD A VL Replay Station RV725AV - HP xw6600 Workstation Microsoft@Windows@ HP xw6600 Workstation Windows Vista@ 32-bit Downgrade to Windows@ XP Professional 32-bit 650W 80 PLUS Energy Efficient Chassis HP xw6600 Localization kit Intel@Xeon@E54052.00 12M/1333 QC 1st CPU NVIDIA Quadro FX370 256MB PCle NVIDIA Quadro FX370 256MB PCle - 2nd (Only Supported w/1st Graphics FX370) HP 2GB (2x1GB) DDR2-667 ECC FBD RAM HP 146GB SAS 3Gb/s 10K SFF 1st HDD (SAS controller is required) HP 146GB SAS 3Gb/s 10K SFF 2nd HDD (HDD1 must be Small Form Factor SAS) LSI 3041E 4-port SAS/SATA RAID Card (SAS controller does not require a SAS HDD) HP 48X CD-RW/DVD Combo SATA HP RAID 1 (Mirrored Array) Configuration (2 HDD required. Drives must be the same size/speed/type/speed of bus interface/functional capability) No Floppy Disk Option HP USB Standard Keyboard HP USB Optical Scroll Mouse Integrated High Definition audio with Jack Retasking technology 2008-242 Mr. Michael Eckley, Public Safety Systems Manager City of San Bernardino Enhancement Proposal (EP)-226322D-l: ARS VMP for RMS and Field Reporting May 1, 2008 Page 11 of15 3 yeats parts, labor and onsite service (3/3/3) standard warranty. Certain restrictions and exclusions apply. 24x7 4-hour on-site response - 3 yrs, workstation only HP LP1965 19-inch LCD Flat Panel Monitor - Analog/Digital (QTY of 3) 2008-242 Mr. Michael Eckley, Public Safety Systems Manager City of San Bernardino Enhancement Proposal (EP)-226322D-l: ARS VMP for RMS and Field Reporting May 1,2008 Page 12 of 15 Attachment B (2) - City Provided Hardware Configuration The City of San Bernardino will provide the following hardware for this upgrade proposal: RMS Database Server (configuration to be approved by Tiburon' s technical staff before purchase). RMS WebQuery Server (configuration to be approved by Tiburon's technical staff before purchase). 2008-242 Mr. Michael Eckley, Public Safety Systems Manager City of San Bernardino Enhancement Proposal (EP)-226322D-l: ARS VMP for RMS and Field Reporting May 1, 2008 Page 13 of 15 Attachment C - RMS Workstation Hardware Requirements The required RMS workstation specifications (for v7.5x) are: . lntel@ Processor at 2.00GHz or faster . 512MB Memory (Additional memory may be required to support other applications running concurrently on the workstation. Review the requirements of these application and adjust memory as needed) . 20GB Disk Drive or larger . Microsoft Windows XP Professional SP2 . Graphics card. . 17-inch or larger display supporting a resolution of up to at least 1024 by 768 pixels with a color depth of at least 10,000 colors (24-bit "true color") . CD-ROM or DVD-ROM reader . PS/2 and/or USB ports as necessary to support keyboard and mouse . Keyboard . Optical Mouse with scroll wheel . Network Interface Card . Sound card and speakers 2008-242 Mr. Michael Eckley, Public Safety Systems Manager City of San Bernardino Enhancement Proposal (EP)-226322D-l: ARS VMP for RMS and Field Reporting May I, 2008 Page 14 of 15 Attachment 0 - Version 7.5x Operating Requirements Ooeratina Svstem Levels Server: Windows Windows 2003 Server Workstations: Windows XP SP2 Database: Windows Oracle 10g or SOL 2005 Crystal: Crystal Reports XI Developer Full Edition' *T 0 use Crystal Reports through WebQuery, you must purchase Crystal Reports XI Developer Full Edition which is loaded on the WebQuery server itself. This is in addition to any other Crystal Reports that are required to build reports. The free runtime version that some sites have been using will no longer worn. For WebOuery. the server should be the most powerful Windows machine available. At minimum, a dual processor is required, along with Windows Server 2003 Standard Edition, PC Anywhere 12.0 and WinZip. Prior to placing any order for VMP hardware (if Tiburon is not to ptovide the hardware), you must run the specifications by Tiburon in order to ensure that whatever you place on order will work with your new system. 2008-242 Mr. Michael Eckley, Public Safety Systems Manager City of San Bernardino Enhancement Proposal (EP)-226322D-l: ARS VMP for RMS and Field Reporting May 1,2008 Page 15 of 15 Attachment E - Milestone Payment Schedule Upon Tiburon receipt of the signed acceptance of this Enhancement Proposal Upon completion of Task 1 Upon completion of Task 2 Upon completion of Task 5 Upon completion of Task 7 Upon completion of Task 8 Upon completion of Task 9 Upon completion of Task 10 20% 10% 15% 10% 10% 15% 10% 10% 2008-242 GJ ,,:;l ";: ";: ";: -- ~~ .!>!m ~~ -GJ ~II> .::-< " '" ]1 en _m '::lll ,,~ Z Z "0 ,,;;; ,,- "II> ;ll~ _z ~8 ~8 .:oiJ;! -z 3~ -8 "'m ~~ " - ,,- --< -i;j -i;j ;;- Ii !<t <6' ~~ -:;;g _u> 0 II> li' li' 'C iU Ii" Ii" S' "0 ,,- "GJ ,,- "Q, "Q, -=::::! " " 3~ 3~ ~(i .seti ",Ii" .::" -- .::!g> ~lll " ii ii I II> II> " " '2 CO -'" '::lll " ii II> ,,~ en " ,,~ ':::0 .I<! 0 "> .::~ -::j . 2008-242 Admin Services Division P5(1) Internal Affairs P3(1) Recruitment P1(1) Internal Affairs P2(3) , 2008-242 TIBUR,.N liburan, Inc. i" May 1,2008 Mr. Michael Eckley Public Safety Systems Manager City of San Bernardino 300 North "D" Street "B" Building San Bernardino, CA 92418 Subject: Enhancement Prooosal (EPl-226322D-2: ARS VMP for CAD. MDT and Communications Reference: Agreement for Extended Services between the City of San Bernardino and Tiburon. Inc. dated Julv 1. 1995. Dear Mr. Eckley: Tiburon, Inc. is pleased to present this Enhancement Proposal for a Field Reporting Version Management Program (VMP) upgrade. This VMP will bring the Tiburon systems at San Bernardino to the most current level and will enable the City to deploy field-based reporting. This Enhancement Proposal includes the basic services required to upgrade the City's: CAD/Ti from version 2.2 to 2.3x (Note: the new version is called CommandCAD) The majority of the costs for the VMP upgrade are included in the annual maintenance fee. This VMP does contain additional cost items. These are listed under the heading "Price Description." Please carefully review all software which is ancillary to your Tiburon-provided systems for items that may require upgrading for specific operations. NOTE: New server and/or workstation hardware or upgrades is required for 2.3x and 7.5x. Please refer to attachments B-D. Scooe Descriotion Please refer to Attachment A - Scope Description. 2008-242 Mr. Michael Eckley, Public Safety Systems Manager City of San Bernardino Enhancement Proposal (EP)-226322D-2: ARS VMP for CAD, MDT and Communications May 1,2008 Page 2 of 14 Price Descriotion This VMP contains cost items. These costs, associated with hardware installation and training, are as follows: . SSG Services to Install Software & Configure Replacement Servers . Servets per Attachment B 1 · . Five (5) days CADrri training . Two (2) days System Administrator training . Two (2) days of GCT training . Support for EVDO cards with integrated A VL receivers . A VL Playback and associated CAD/Ti workstation license . System Integration Fee . Project Management Services (associated with added cost items only) VMP Firm Fixed Price: $99,389 · All other equipment to be provided by the City of San Bernardino. 1) The Tiburon Annual Maintenance amount will increase by $2,150 for A VL Playback annually effective the next maintenance period (after the one year warranty period). The $2,150 will be included with the annual maintenance invoice. This amount may be subject to an annual increase not to exceed 5%. 2) This quote does not include taxes levied by any govemment agency for technical services. Taxes for technical services, if applicable, are the responsibility of the Client. Terms and Conditions 1) The work described herein will be scheduled to commence at a mutually agreeable date after the Client's acceptance of this Enhancement Proposal. 2) The following are not included in this Enhancement Proposal: . Hardware replacements or upgrades (except for the servers listed under "Price Description.") . Crystal Reports, Oracle, SQL or other third-party product upgrades. . Client-specific documentation. . Modifications to any third-party systems that may be used by Client to access CAD, CARS or the CARS Datawarehouse. . Migration of existing customization (baseline versions of the applications are to be deployed). . Services to uncrate/box any new servers or install/configure them into racks. . Alarm interfaces. . Calculated routing. 3) There is no warranty period. Maintenance continues for all systems throughout the entire VMP process. ~~''', 2008-242 Mr. Michael Eckley, Public Safety Systems Manager City of San Bernardino Enhancement Proposal (EP)-226322D-2: ARS VMP for CAD, MDT and Communications May 1,2008 Page3 of 14 4) Any interfaces will be upgraded/migrated to the baseline versions. 5) Tiburon must approve the configuration for any server replacements or upgrades to be purchased independently by Client. 6) This fixed price Enhancement Proposal is valid unless modified by Tiburon in writing prior to Client acceptance of the Enhancement Proposal: otherwise, this Enhancement Proposal will expire on June 30, 2008. 7) The terms and conditions of this Enhancement Proposal and the Agreement referenced herein prevail regardless of any conflicting or additional terms on any Purchase Order or other correspondence. Any contingencies or additional terms obtained on any Purchase Order are not binding upon Tiburon. All Purchase Orders are subject to approval and acceptance by Tiburon. 8) Client acknowledges acceptance of this Enhancement Proposal by issuing a City Purchase Order referencing this quote by numbet. If you have any questions or require further information, please contact me at 760-898-3903, at your convenience. Sincerely, ~1J~ Jennine Weber Account Manager Attachment A: Scope Description Attachment B 1: Tiburon Provided Hardware Configuration Attachment B2: City Provided Hardware Configuration Attachment C: CAD Workstation Hardware Requirements Attachment D: Version 7.5x Operating Requirements Attachment E: Payment Schedule -,,-,," 2008-242 Mr. Michael Eckley, Public Safety Systems Manager City of San Bernardino Enhancement Proposal (EP)-226322D-2: ARS VMP for CAD, MDT and Communications May 1,2008 Page 4 of 14 Attachment A - Scope Description Tasks may not always start and complete in a sequential manner, but may overlap. The completion of any task is not contingent upon the completion of a previously defined task unless specifically identified. General ResDonsibilities The Client and Tiburon have several general responsibilities (in addition to specific responsibilities stated within in each task): Tiburon Responsibilities 1) Designate a Project Manager to oversee the project that will: . Maintain project communication with the Client's Project Manager. . Schedule and coordinate all Tiburon staff. . Provide responses to Client inquiries within ten (10) business days. Client Responsibilities I) Designate a Project Manager to oversee the project that will: . Schedule and coordinate all Client staff and third-party (vendors and/or departments) support. . Provide responses to Tiburon inquiries within ten (10) business days. 2) Provide VPN remote access and on-site access to Client server and network equipment, including to all development and system "root" accounts on all servers running Tiburon applications. 3) Provide all necessary hardware and thitd party product upgrades or replacements in accordance with Tiburon's specifications. 4) Reconfigure (as necessary) any Crystal Reports to operate correctly with the upgraded systems. 5) Deploy any workstation client software, including mobile versions ofMDS and ARS (if applicable). ->- 2008-242 Mr. Michael Eckley, Public Safety Systems Manager City of San Bernardino Enhancement Proposal (EP)-226322D-2: ARS VMP for CAD, MDT and Communications May 1,2008 Page 5 of 14 Task 1: Upgrade Initiation Teleconference An Upgrade Initiation Teleconference will be scheduled for a mutually agreed-upon date/time and conducted by Tiburon. Topics of discussion include: . Personnel introductions: . Roles, responsibilities and expectations; . Chain of communication and authority; . Upgrade process and scope; and . Upgrade schedule. Task 2: System Installation Tiburon, with the Client's assistance as required, will install the system on the Client's hardware (on- site). A client TEST system must be available and must include a TEST server and TEST database. If the Client does not purchase a new application server that can be used for this purpose during the VMP, the existing TEST system will be used for the upgrade and unavailable for any other purpose. 1) Create File Maintenance builds (requires new metrics and client-specific .inis). . Install new File Maintenance build in the TEST system. (As a part of the preparation for LNE cutover, the new File Maintenance build will be installed in the LIVE system). . Manually update the database with the new commands. The new fields and system codes will be loaded from a .!Xt file (if the Client agency has not made any alterations - if changes have been made, the .!Xt file will be edited). Note: new commands can be loaded from a .!Xt file. Fields, commands and system codes that have been changed from earlier base versions must be manually updated. . Create the CAD/Ti CD (part of build process). 2) Run a script (or scripts, depending on starting version) against the TEST CAD database. Where the Client agency has retrofits that affect the database layout, this script will be customized. The same script will be run against LIVE CAD as a part of cutover preparation. Task 3: Geographic File A new geofile build will be necessary for a v2.3x upgrade. As the result of several improvements in v2.3x CADITi: improved street in complex design, support for Midwest addressing, Phase II Wireless, and the move of the City code from the segment to the Street Name in the Streets Table, the data layout is different. . A new loader will be needed for v2.3x . A new GCT will be needed as well for v2.3x <.<,... 2008-242 Mr. Michael Eckley, Public Safety Systems Manager City of San Bernardino Enhancement Proposal (EP)-226322D-2: ARS VMP for CAD, MDT and Communications May 1,2008 Page 6 of 14 Task 4: Interfaces In many cases, interfaces are available in a production mode only. During implementation, individual interfaces may require that they be taken off-line (production) in order to test them in the upgrade environment. The following interfaces will be migrated or upgraded (as applicable): Time Synchronization E9-1-1 AVL State/NCIC Alphanumeric Paging CAD to FRMS (Sunpro) CAD to RMS (Tiburon) Fire Station Alerting MDC ARSLAN ARS Mobile AutoCITE WebQuery Any modifications required to the configuration or function of these interfaces as a result of the VMP are the responsibility of the Client. Task 5: Documentation One (1) electronic copy of the baseline (non-Client specific) documentation will be provided for CADrri. Tiburon standard content, format and media. Task 6: Functional Testing Functional testing of each application will be performed by the Client. The Client will document problems found using the Technical Service Request (TSR) reporting process through the Tiburon Client Support Center (CSC). A new Tiburon Client Support (TCS) account specifically for the VMP will be created for the Client. Task 7: Demonstration Training Tiburon will provide a maximum of one (1) business day of on-site training for CADrri focusing specifically on the new functionality contained in the new version(s) of the application(s). The intent of this training session is to assist the Client in determining the internal training requirements and plan for their agency. The Client must: -"CO 2008-242 Mr. Michael Eckley, Public Safety Systems Manager City of San Bernardino Enhancement Proposal (EP)-226322D-2: ARS VMP for CAD, MDT and Communications May 1, 2008 Page 7 of14 1) Provide a facility for training with a workstation (with a connection to the Tiburon systems) for the instructor and a projection screen. 2) Provide a workstation (with a connection to the Tiburon systems) for each student in the class. 3) Schedule students to attend the training (maximum of eight (8) students). 4) Ensure that scheduled students are able to attend the courses for their complete duration. Note: This Enhancement Proposal includes the following additional training: . Five (5) days CADITi training . Two (2) days System Administrator training . Two (2) days of GCT training Task 8: System Integration Tiburon will remotely assist the client with testing the functionality of each interface. Any problems found will be reported by the Client using the Technical Service Request (TSR) reporting process through the Tiburon Client Support Center (CSC). Task 9: Data Conversion Not applicable. Task 10: System Cntover Immediately following Final Data Conversion, the system will be placed into production operation. . A System Cutover schedule will be jointly developed. . Tiburon will provide on-site staff for a maximum of one (1) business day for CADrri. . Tiburon will provide remote cutover support for a maximum of two (2) business days for CAD/Ti. . Tiburon will close all Technical Service Requests (TSRs) from the previous versions. 2008-242 Mr. Michael Eckley, Public Safety Systems Manager City of San Bernardino Enhancement Proposal (EP)-226322D-2: ARS VMP for CAD, MDT and Communications May 1,2008 Page 8 of 14 Attachment B (1) - Tiburon Provided Hardware Configuration Tiburon will provide the following hardware for this upgrade ptoposal: NOTE: This attachment is the same in EP-226322D-l and EP-226322D-2. The price for this CAD hardware is a part of EP-226322D-2. CAD Message Switch Server (MSS)/ Application Server HP ProLiant DL360 G5 Server Quad-Core Intel@ Xeon@ E5430 (2.66GHz, 1333MHz FSB, 80W) Processor HP 4GB Fully Buffered DIMM PC2-5300 2X2GB DR LP Memory Microsoft@ Windows@ Server 2003 R2, Standard Edition + 5 CALS (Not Installed) HP Smart Array P400i/256 Controller HP 146GB Hot Plug 2.5 SAS 10,000 rpm Hard Drive HP 146GB Hot Plug 2.5 SAS 10,000 rpm Hard Drive RAID 1 drive set (requires matching 2 hard drives) 2 Embedded NC373i Multifunction Gigabit Network Adaptets HP 1 u Server 700w Hot Plug Power Supply HP 1 u Server 700w Hot-plug Power Supply HP Redundant Fans Slim Line CD-RW/DVD-ROM 24X Combo Drive Option Kit Integrated Lights Out 2 (iLO 2) Standard Management 2 HP 1.83m 10A C13-UL US Power Cords HP Standard Limited Warranty - 3 Years Parts and on-site Labor, Next Business Day HP Care Pack, 3 Years, 4 Hours, 24x7, Hardware, ProLiant DL360 CAD CARS/Data Warehouse/Property Room Server HP ProLiant DL360 G5 Server Quad-Core Intel@ Xeon@ E5430 (2.66GHz, 1333MHz FSB, 80W) Processor HP 4GB Fully Buffered DIMM PC2-5300 2X2GB DR LP Memory Microsoft@ Windows@ Server 2003 R2, Standard Edition + 5 CALS (Not Installed) HP Smart Array P400i/256 Controller HP 146GB Hot Plug 2.5 SAS 10,000 rpm Hard Drive HP 146GB Hot Plug 2.5 SAS 10,000 rpm Hard Drive RAID 1 drive set (requires matching 2 hard drives) 2 Embedded NC373i Multifunction Gigabit Network Adapters "c."". 2008-242 Mr. Michael Eckley, Public Safety Systems Manager City of San Bernardino Enhancement Proposal (EP)-226322D-2: ARS VMP for CAD, MDT and Communications May 1,2008 Page 9 of 14 HP 1 u Server 700w Hot Plug Power Supply HP 1 u Server 700w Hot-plug Power Supply HP Redundant Fans Slim Line CD-RWIDVD-ROM 24X Combo Dtive Option Kit Integrated Lights Out 2 (iLO 2) Standard Management 2 HP 1.83m 10A C13-UL US Power Cords HP Standard Limited Warranty - 3 Years Parts and on-site Labor, Next Business Day HP Care Pack, 3 Years, 4 Hours, 24x7, Hardware, ProLiant DL360 CAD A VL Replay Station RV725AV - HP xw6600 Workstation Microsoft@Windows@ HP xw6600 Workstation Windows Vista@ 32-bit Downgrade to Windows@ XP Professional 32-bit 650W 80 PLUS Energy Efficient Chassis HP xw6600 Localization kit Intel@ Xeon@ E5405 2.00 12M/1333 QC 1 st CPU NVIDIA Quadro FX370 256MB PCle NVIDIA Quadro FX370 256MB PCle - 2nd (Only Supported w/1st Graphics FX370) HP 2GB (2x1GB) DDR2-667 ECC FBD RAM HP 146GB SAS 3Gb/s 10K SFF 1st HDD (SAS controller is required) HP 146GB SAS 3Gb/s 10K SFF 2nd HDD (HDD1 must be Small Form Factor SAS) LSI3041E 4-port SAS/SATA RAID Card (SAS controller does not require a SAS HDD) HP 48X CD-RW/DVD Combo SATA HP RAID 1 (Mirrored Array) Configuration (2 HDD required. Drives must be the same size/speed/type/speed of bus interface/functional capability) No Floppy Disk Option HP USB Standard Keyboard HP USB Optical Scroll Mouse Integrated High Definition audio with Jack Retasking technology -.,. 2008-242 Mr. Michael Eckley, Public Safety Systems Manager City of San Bernardino Enhancement Proposal (EP)-226322D-2: ARS VMP for CAD, MDT and Communications May 1,2008 Page 10 of 14 3 years parts, labor and onsite service (3/3/3) standard warranty. Certain restrictions and exclusions apply. 24x7 4-hour on-site response - 3 yrs, workstation only HP LP1965 19-inch LCD Flat Panel Monitor - AnaloglDigital (QTY of 3) -,'. -,,> ,- 2008-242 Mr. Michael Eckley, Public Safety Systems Manager City of San Bernardino Enhancement Proposal (EP)-226322D-2: ARS VMP for CAD, MDT and Communications May 1, 2008 Page 11 of 14 Attachment B (2) - City Provided Hardware Configuration The City of San Bernardino will provide the following hardware for this upgrade proposal: RMS Database Server (configuration to be approved by Tiburon's technical staff before purchase). RMS WebQuery Server (configuration to be approved by Tiburon's technical staffbefore purchase). ,~~ 2008-242 Mr. Michael Eckley, Public Safety Systems Manager City of San Bernardino Enhancement Proposal (EP)-226322D-2: ARS VMP for CAD, MDT and Communications May 1,2008 Page 12 of 14 Attachment C - CAD Workstation Hardware Requirements For Call-Taker workstations on systems with mapping two displays are recommended. One display is supported, but most clients find that they prefer a second display for use with the CAD Status Map. For Dispatch workstations on systems with mapping three displays are recommended. Two displays are supported, but most clients find that they prefer a third display for use with the CAD Status Map. Alternatively wide aspect ratio (16:9) displays can be used. In this case, fewer displays per position are probably sufficient. The actual final configuration is up to each client's preferences, budget and the amount of console desktop space available. The required CAD Dispatcher, Supervisor or Call Taker workstation specifications (for v2.x) are: . lntel@ Core™ 2 Duo Processor at 2.00GHz or fastet . 1066MHz Front Side Bus or faster . 2GB DDR-2 Memory (3-4GB recommended for sites that average over 2,000 CAD Incidents per day and for workstations supporting the CommandCAD "Playback" feature) . 80GB Disk Drive or larger (Recommend SATA 113.0Gb/s) . For workstations supporting the "Playback" feature add a second Disk Drive 160GB or larger . Microsoft Windows XP Professional SP2 . Graphics card with multiple display support (other Windows-supported cards can also be used but must be evaluated and approved by Tiburon). . Suitable multi-head video adapters supporting dual-displays include: o Dell AT! Radeon X1300PRO, 256MB, Dual Monitor DVI or VGA (available from Dell as an option with the Optiplex 745) o Matrox Millennium P650 Low-profile PCI & PCI-X dual display card includes cables for DVI and adapters for VGA o AT! FireMV 2200 PCI (AT! #100-505139 or Dell #A0513622) . Suitable multi-head video adapters supporting up to four displays include: o Matrox QID LP PCle low-profile, quad-display card, up to four monitors. Incl cables for DVI and adapters for VGA o AT! FireMV 2400 PCI (AT! #100-505130 or Dell #A0509329) . 19-inch or larger displays supporting a resolution of up to at least 1280 by 1024 pixels each with a color depth of at least 10,000 colors (24-bit "true color") . CD-ROM or DVD-ROM reader (For workstations supporting playback a DVD-RW or other means of backing up the playback data is recommended) . PS/2 and/or USB ports as necessary to support keyboard and mouse . Keyboard . Optical Mouse with scroll wheel . Gigabit Network Interface Card . Sound card and speakers 2008-242 Mr. Michael Eckley, Public Safety Systems Manager City of San Bernardino Enhancement Proposal (EP)-226322D-2: ARS VMP for CAD, MDT and Communications May 1, 2008 Page 13 of 14 Attachment D - Version 7.5x Operating Requirements Ooeratina System Levels Server: Windows Windows 2003 Server Workstations: Windows XP SP2 Database: Windows Oracle 10g or SOL 2005 Crystal: Crystal Reports XI Developer Full Edition- 'To use Crystal Reports through WebQuery, you must purchase Crystal Reports XI Developer Full Edition which is loaded on the WebQuery server itself. This is in addition to any other Crystal Reports that are required to build reports. The free runtime version that some sites have been using will no longer work. For WebOuery, the server should be the most powerful Windows machine available. At minimum, a dual processor is required, along with Windows Server 2003 Standard Edition, PC Anywhere 12.0 and WinZip. Prior to placing any order for VMP hardware (if Tiburon is not to provide the hardware), you must tun the specifications by Tiburon in otder to ensure that whatever you place on order will work with your new system. -'" 2008-242 Mr. Michael Eckley, Public Safety Systems Manager City of San Bernardino Enhancement Proposal (EP)-226322D-2: ARS VMP for CAD, MDT and Communications May 1, 2008 Page 14 of 14 Attachment E - Milestone Payment Schedule Upon Tiburon receipt of the signed acceptance of this Enhancement Proposal Upon completion of Task 1 Upon completion of Task 2 Upon completion of Task 5 Upon completion of Task 7 Upon completion of Task 8 Upon completion of Task 9 Upon completion of Task 10 20% 10% 15% 10% 10% 15% 10% 10% ~"