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CZ'1'Y OJ' .a(),BItllAJlDZNO DRAJ"l' - UIlZLO, 1991
sinale Room Occunancv (SRO' Facili~ies
ProDo.ad Develonmen~ Code Amendments
I. DAfini1:ion
Add the following definitions to section 19.02.050
Definitions of the Development Code:
Sinale Room OccuDancv lSROl Facilitv A cluster of
seven or more units within a residential hotel of weekly
or longer tenancy providing sleeping or living facili-
ties for 1 or 2 persons in which sanitary facilities may
be provided in the unit, and cooking facilities may be
shared within the hotel. .
Defensible SDace A design concept term used to de-
scribe a series of physical design characteristics that
maximize resident control of behavior, particularly
crime, within a public, semiprivate or private area,
structure or community.
II. Allowed Zones I Revi8W Process
Add to Table
Districts) the
Facilities as
Conditional Use
Districts.
6.01 (Table of Allowed Uses in COmmercial
listing of Single Room Occupancy (SRO)
an allowed use with an approved
Permit in the CG-2 and CR-2 Land Use
III. Snacific Standards Tabl..
Add to Table 6.03 (Table
Standards in Ccmaercial
Occupancy Facility Standards
development.
IV. Sneclfic Standards
Add to Section 19.06.030 - Land Use District Development
Standards for Commercial Districts the following
specific standards:
of Applicable Specific
Districts) Single Room
as a requirement for
SINGLE ROOK OCCUPANCY (SRO) FACILITY STANDARDS
Single Room Occupancy (SRO) facilities are subject to
Conditional Use Permit review and approval and shall
conform to the following standards:
1. SRO's shall not be located within 250 feet of a
parcel which has a school for children, adult
bookstore, bar or liquor store.
2. SRO's shall be located within 1/4 mile of a bus
stop with service runs every 30 minutes during peak
periods and once per hour during off-peak periods.
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Binqle Room occup~ (BRO) Facility
Proposed Development Code Amendments
April 1, 1991
Paqe 2
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3. SRO's shall comply. with the followinq parkinq
requirements:
1 per full time SRO employee at maximum shift and 1
per 10 occupants
4. Secured bicycle or motorcycle spaces shall be
provided at a ratio of 1 space per 5 quests.
5. Any desiqn of a SRO project shall coordinate with
and compliment the existinq architectural style and
standards of the surroundinq land uses and local
community. If a desiqn theme has become
established in an area, this should be reflected in
the desiqn and scale of the SRO project.
6. An unrestricted drop-off / pick-up / loadinq /
temporary parkinq area shall be provided near a
sinqle entry located adjacent to front entry/desk
area with a minimum of 5 parkinq spaces.
7. Exterior common areas and/or open courtyards should
be provided throuqhout the project. If common
areas are _de available, these areas shall be
desiqned to provide passive open space with tables,
chairs, planters, or s_ll qarden spaces to make
these areas useful and functional for the resi-
dents. Exterior common areas, includinq parkinq
areas, shall be illuminated with a minimum of 2
footcandles by low pressure sodium liqhtinq from
dusk to dawn.
8.
Each quest unit shall be
followinq minimum amenities:
provided with the
Adequate heatinq,
conditioninq.
Kitchen sink with qarbaqe disposal.
and
ceilinq
fan
or
air
Counter top measurinq a minimum of 12 inches deep
and 24 inches wide.
Space and proper wirinq for a microwave and small
refriqerator. (These appliances must be available
for rent.)
Pre-wired for telephone and cable television.
Toilet and sink in a separate room that is a
minimum of 20 square feet.
One bed space per person.
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single Room occup~ (SROl Facility
proposed DeVelOpm~code Amendments
April 1, 1991
page 3
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One closet per perso~.
One storage/desk arrangement per person.
Intercom system.
Lockable door, which is a minimum of 36 inches
wide, opens inward, and has a reproqrammable key
card access from a secured enclosed interior
hallway or common area.
9. The maximum occupancy and minimum unit size (not
including toilet compartmentslshall be:
1 person - 150 square feet.
2 persons - 175 square feet.
The maximum unit size shall be 220 square feet.
10. Elevators shall be required on new SRO's which are
3 stories or more in height.
11. A full common kitchen facility shall be provided on
each floor, if complete kitchens are not provided
in each unit.
If complete bathrooms are not provided
unit, shared showers shall be provided at
of 1 per 7 occupants or fraction thereof
same floor with interior lockable doors.
shall be directly accessible from indoor
areas or indoor hallways.
13. SRO facilities shall provide for one handicapped-
accessible unit for every 25 units or fraction
thereof for up to 100 units and one handicapped-
accessible unit for every 40 units or fraction
thereof for the nUllber of units over 100.
12.
in each
a ratio
on the
These
common
14. At least one janitor closet and trash chute shall
be provided on each floor.
15. Common laundry facilities shall be provided with 1
washer '1 dryer for every 25 units. Keyed access
for tenants only shall be provided. Defensible
space concepts shall be employed in the design and
location of the laundry facility areas.
16. Common furnished and secured indoor space shall be
provided at the following ratios:
4.5 sq. ft. per 150 to 159 sq. ft. unit
4.0 sq. ft. per 160 to 169 sq. ft. unit
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Single Room occup~ (SRO) Facility
Proposed Development Code Amendments
April 1, 1991
Page 4
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3.5 sq. ft. per 170 to 179 sq. ft. unit
3.0 sq. ft. per 180 and up sq. ft. unit
17. A complete manager's residential dwelling unit
shall provided.
18. Ingress and egress shall be strictly limited and
monitored by the use of a front desk area which has
a full view of the entry/lobby area, is staffed 24
hours a day, 7 days a week, an~ has an operational
outdoor entry intercom system with intercoms in
each unit, common areas, and the manager's
apartment. Entrance into the hallways of common
areas where individual units are located shall be
regulated by the front desk clerk through the use
of "buzz-in" doors. Each resident and quest must
be cleared by the front desk clerk before entry is
permitted. The required secondary egress areas
shall also be alarmed and monitored. A notice
shall be posted in the common indoor lobby area
regarding contact procedures to investigate code
compliance promblems. At least one pay telephone,
a drinking fountain and individual mail boxes shall
be provided in the lobby/front desk area.
19. A supply room shall be provided near the manager's
unit.
20. SRO's of any size shall be required to have fully
automatic fire sprinkler systems with a central
aonitoring system, alarm and fire annunciator in
compliance with Fire Department standards. A
manual fire alarm system shall also be installed.
21. All provisions of the uniform Building Code and
Uniform Fire Code aust be complied with for hotels.
However, reasonable equivalent alternatives to Fire
and Building Code requirements may be utilized, if
approval is obtained from the Chief Building
Official and Fire Chief on a case-by-case, item-by
item basis.
22. Defensible space concepts shall be employed in the
design and location of SROS and shall be subject to
the review of the Development Review Committee.
23.
Interior
least 1
surface.
hallways shall be brightly lit with at
footcandle of lighting on the floor
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single Room occupa~ (SRO) Facility
proposed Development Code Amendments
April 1, 1991
Page 5
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24. All ligbting fixtures are to be vandal and graffiti
reaistant. All common areas, including ballways,
elevators and sbower facilities sball be made
graffiti resistant througb the use of special
paint, texturing, carpeting or other means as
approved by the police Department.
25. A Management Plan sball be submitted for review and
approval, or approval with modifications. Tbis
Plan sball be comprebensive and sball include but
not be limited to the fOllowing components:
a. A staffing/personnel section with job descrip-
tions for-each position. A 24 bour, live-in
manager is required. Tbe number of cleaning,
desk clerk, security and maintenance personnel
sball be delineated. Adequate numbers of
personnel sball be provided based- on tbe
number of units, amenities, services provided
and project size. staffing levels sball be
provided in consideration of the number of
bours per day needed for service. Considera-
tion sbould be given to providing sufficient
staff to handle emergencies. Housekeeping
service shall be provided at an acceptable
level to maintain clean rooms and sanitary
living conditions.
b. An emergency response section sball be
prepared wbich outlines the roles of eacb
staff member in emergency situations involving
fire, police, medical and disasters. A system
for training staff in proper emergency
procedures shall be included. Emergency
response bardware (ie. sbut-off valves) sball
be adequately labeled and identified for staff
members in their training.
c. Policies regarding compliance with state and
federal fair bousing laws shall be delineated,
as well as a tenant selection/screening
method. Residents referred by government or
nonprofit agencies shall be accepted for
screening without bias. Fair and legal
eviction procedures, inclUding an appeal
process, sball be delineated. A tenant
committee shall be established to handle SRO
grievances and operational complaints by
tenants. This committee's procedures/bylaws
shall be delineated.
d. Residency rules sball be delineated and
provided and explained to each resident prior
to rental of a unit.
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single Room occupA (SRO) Facility
Proposed Development Code Amendments
April 1, 1991
Page 6
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e. Rental rate policies shall be delineated.
The.e .hall include the initial rent levels,
pOlicies on the collection of rent, how
increa.es in rent will be made and implemented
in a fair manner. These pOlicies shall also
establish how security deposits, if any, will
be .et, received and returned. Limitations on
rental rates to lower income persons may be
made if public subsidies are provided.
f. Gue.t policies shall be ~elineated and shall
include rule. reqarding the allowed number of
que.ts per resident, the time that quests may
arrive and must depart. Guests shall be
required to complete sign-in and siqn-out
sheets at the front desk and provide valid
photo identification. Failure by a resident
to conform to the quest policies shall subject
the occupant to immediate termination of
tenancy by the manager. OVernight quests are
not permitted.
g. If a resident is arrested on the premises
(including the parking area) for drug or
prostitution violations, the re.ident .hall be
evicted and prohibited from tenancy for a
minimum of 6 months. The management shall not
rent rocma to known pro.titutes or Penal Code
290 or Health and Safety Code 11590
registrants, as identified by the Police
Department.
h. A minimum of weekly tenancy shall be required.
26. Security provisions shall .be provided in the
following manner:
a. Video cameras equipped with infrared detectors
must be strateqically placed in all public
areas including ballways, elevator entrances,
lobby areas, garage areas, laundry areas,
profit centers and other common areas, and
monitored for internal security. The
monitoring staff sball be separate from the
front desk staff in order to provide for
adequate monitoring.
Single Room occupa~ (SRO) Facility
proposed Development Code Amendments
April 1, 1991
Page 7
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b.
Unit
locks
shall
doors shall be equipped
and key card entrance
be reproqrammable.
with interior
systems which
c. .Shower area doors shall be equipped with
interior locks with access by a management
master key. An emergency call button or pull
cord shall be provided.
d. Front entry areas shall allow for adequate
visual access into the front desk/lobby area
by police from patrol cars.
e. Each room and all common areas shall have
operable windows, except for the first floor
which may be fixed, if a reasonable equivalent
alternative is approved by the Chief Building
Official and Fire Chief.
f. Adequate measures shall be taken to provide
for vehicle parking security including limited
secured access by electronic wrought iron
security gates and fencing, night lighting and
video camera monitoring. OVerride devices for
gates shall be provided for the Police and
Fire Department. Parking shall be restricted
to staff and occupants only, guests must park
in the temporary parking facility.
g. A private security guard may be required to be
provided between the hours of 6:00 p.m. to
6:00 a.m. for SRO facilities under 7S units in
size, and on a full time, 24 hours a day
basis, for SRO facilities 75 units or more in
size. The security guard shall be fully
uniformed, bonded, P.O.S.T certified, licensed
by the state to bear firearms and bearing
firearms while on duty.
h. Valid photo identification shall be required
as a condition of registration and entry
clearance. A valid photo identification is a
state or official driver's license, a military
identification card, an official state
identification card or a San Bernardino Police
Department registration card. Management
shall post in the registration area signs
declaring that photo identification is re-
quired by tenants and their guests, and that
the registration information will be presented
to the Police Department upon demand.
: Single Room occupant;; (SRO) Facility
Proposed Development Code Amendments
April 1, 1991
page 8
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i. Management is to keep and maintain complete
and accurate tenant registration cards in
duplicate, includinq photocopies of required
photo identification. Reqistration
information shall include the name of the
occupant, unit number, rental rate, vehicle
type and vehicle license number. The
duplicate copies of the reqistration cards
shall be taken to the San Bernardino Police
Department weekly. Reqistration information
shall be provided to th. Police Department
upon demand.
27. A condition of approval of a SRO facility shall be
compliance with Municipal Code Section 5.82 (Busi
ness Permit Requlation's). A SRO facility with
excessive druq or prostitution arrests may be
brouqht before the Police commission for review. If
the police commission determines that a "failure by
manaqement" has occurred, in that a findinq is made
that excessive druq or prostitution arrests are
occurinq at the SRO facility, the Conditional Use
Permit and Business License for the SRO facility
shall be revoked, and a 30 day termination notice
to the OPerator and occupants of the SRO facility
shall be sent. Further OPeration of the SRO
facility shall not occur without first processinq
and obtaininq approval for a new conditional use
permit.
28. Condition compliance inspections by the City may be
made, and the costs of such inspections shall be
paid by the SRO facility operator. Any
violation(s) of the conditions of approval,
aunicipal codes, or state or federal la_ or
requlations pertaininq to SRO facilities, as they
exist at the tilDe of the inspection, shall be
corrected within the tille period(s) specified in
the notice of violation. If the Director makes a
findinq that the corrections have not been made
within the specified time period(s), the
Conditional Use Permit and Business License for the
SRO facility shall be revoked, and a 30 days
teraination notice to the operator and occupants of
the SRO facility shall be sent. Further operation
of the SRO facility shall not occur without first
processinq and obtaininq approval for a new
Conditional Use Permit.
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single Room occupancy (SRO) Facility
proposed Development Code Amendments
April 1, 1991
page 9
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29. The maximwa number of SRO units to be brought into
.ervice within the City of San Bernardino after the
effective date of the Development Code, shall be
the number that accomodate. 500 occupant.. Prior to
any proposed amendments to these SRO standards or
to an increase in the maximum number of SRO units-
in-service, the Department of Planning and Building
Services shall present a report to the City Council
with the following information: the number and
location of permitted SRO projects, the number and
capacity of existinq SRO.units, the average
occupancy rate, the rent levels, the averaqe number
of vehicles per re.ident, and the perceived
adequacies or deficiencies of the manaqement
services provided in the SRO facilities.
JM/das
SROFACILITIES