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CIN OF SAN BBRNARDICO - REQUeJr FOR COUNCIL AC\..bN
(Jopl: City Attorney
Subject: ORDINANCE TO OBTAIN STATE
REIMBURSEMENT FOR TRAINING
OF POLICE PUBLIC SAFETY
DISPATCHERS
From: ,JI'o_MES F. PENMAN
Dale: May 4, 1989
C;ynllpm of Previous Council action:
Recommended motion:
Waive further reading of ordinance and layover for final passage.
Diane Catran Roth
-9.
Signature
Contlct penon: _
Phone:
5162
SUPJlortlnll date IUlched:
Yes
Ward:
n/a
fUNDING REQUIREMENTS:
Amount:
Source: (ACCT. NO.)
(ACCT. DESCRIPTION)
Finance:
Council Notel:
AnllSnl'l. ItllSm Nn S~
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cln OF SAN BERNAR~O - REQU~T FOR COUNCIL AC110N
STAFF REPORT
This office has been requested by Chief Donald Burnett to
draft an amendment to the Municipal Code Chapter 2.36, Police
Officer Standards and Training.
As of July 21, 1988, the Commission on Peach Officer Standards
in Training (P.O.S.T) adopted minimum standards for Public
Safety Dispatchers. This came as a result of an amendment to
Section 13510 of the California Penal Code, having to do with
minimum standards for local law enforcement officers. The
amendment concerning Public Safety Dispatchers is an effort to
raise the competence of those persons performing that
function. The minimum standards for Public Safety
Dispatchers, as outlined by the Commission in Bulletin 88-7,
are as follows:
- A thorough background investigationi
- A medical examinationi
- An evaluation of oral communication skills,
- Satisfactory completion of a POST-Certified,
80-hour Basic Complaint/Dispatcher course
within 12 months of the date of hirei and
- A minimum 12 months probation.
The City has been employing these minimum standards in all
previous recruiting and training. The City has also enjoyed
the benefit of salary reimbursement for training.
While the Commission indicates that the Public Safety
Dispatcher Program will be voluntary in nature, continued
salary reimbursement is contingent upon a pledge from both the
City and the Police Department that the minimum standards set
forth in the Penal Code will be adhered to in future training
and recruiting. The Commission requests that an ordinance
assuring the full cooperation be provided to affirm the City's
continued participation in the POST approved program.
The ordinance should contain three elements: (1) a declaration
of the City's desire to qualify for continued financial aid
with regard to trainingi (2) that the Police Department will
adhere to the minimum standards established by POSTi and (3)
that the Police Department avail agency records concerning
recruiting and training to the Commission when such inquiries
are deemed necessary to insure adherence to the standards.
Attachments - Bulletin 88-7 and 89-2 from the Commis.sion on
Peace Officer Standards and Training.
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1 ORDINANCE NO.
2 ORDINANCE OF THE CITY OF SAN BERNARDINO AMENDING SECTION
2.36.020 AND ADDING SECTION 2.36.030 TO ACCEPT THE PENAL CODE
3 REQUIREMENTS RELATING TO THE SELECTION AND TRAINING STANDARDS
OF POLICE PUBLIC SAFETY DISPATCHERS.
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THE MAYOR AND COMMON COUNCIL OF THE CITY OF SAN
5 BERNARDINO DO ORDAIN AS FOLLOWS:
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SECTION 1: Section 2.36.020 is amended to read as
follows:
"2.36.020 Adherence to Standards.
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Pursuant ,to Section 13522, 13525 and l35l0(c) of said
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Chapter 1, the City, while receiving aid from the State
pursuant to said Chapter 1, will adhere to the standards for
recruitment and training established by the California
Commission on Peace Officer Standards and Training.
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SECTION 2. Section 2.36.030 is added as follows:
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"2.36.030 Inquiries by the Commission.
Pursuant to Section 13512 of said Chapter 1, the
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Commission and its representatives may make such inquires as
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deemed appropriate by the Commission to ascertain that the
City's public safety dispatcher personnel adhere to standards
for selection and training established by the Commission on
Peace Officer Standards and Training.
I HEREBY CERTIFY that the foregoing ordinance was duly
adopted by the Mayor and Common Council of the City of San
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Bernardino at a
meeting thereof, held on the
, 1989, by the following vote, to
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day of
wit:
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DINANC~F THE
SECTION 2.36.030
TO THE SELECTION
DISPATCHERS
CI'lT AMENDING SECT.ror< 2.36.020 AND ADDINC
TO ACCEPT THE PENAL CODE REQUIREMENTS RELATINC
ANT'TRAINING STANf ~DS OF POLICE PUBLIC SAFE']'.
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AYES:
Council Members
NAYS:
ABSENT:
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City Clerk
The foregoing ordinance is hereby approved this
day
of
, 1989.
Evlyn Wilcox, Mayor
City of San Bernardino
Approved as to form
and legal content:
JAMES F. PENMAN
City Attorney
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an~F c;ALIFOIINIA
~1'MINT Of JUlTICI
. COMMI.ION ON PEACE OFFICER STANDARDS AND TRAINING
.' 1101 ALHAMIIIAIOULlVAIIO
SACIIAMlNTO. c;AUPOIINIA _,..1GI:\
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GEORGEOEUKMEMAN.~
JOHN K. VAN DE KAMP.A",,- 0-..
August 20, 1988
BULLETIN: 88-7
SUBJECT: IMPLEMENTATION OF THE PUBLIC SAFETY DISPATCHER PROGRAM
Penal Code Section 13510 has been amended to require the Commission on Peace
Officer Standards and Training (POST) to establish minimum selection and
training standards for local public safety dispatchers. The COMIission,
following the public hearing on July 21, 1988, adopted standards as part of a
voluntary Public Safety Dispatcher Program. The program, described below,
will become effective, subject to review and approval of the COMIission's
regulatory actions by the Office of Administrative Law, on January 1, 1989.
All local agenCies that are now in the POST peace officer program are eligibbe__
to participate in the Public Safety Dispatcher Program. Eligible agencies I
will be reimbursed for certain dispatcher training costs only if they P
participate in the dispatcher program. In addition, certain consolidated ;
dispatch centers operated by a city, county, city and county, districts
defined in Penal Code Section 13507, or a district authorized by statute to
maintain a police department can also qualify. A specialized program will be
available for non-reimbursable state and local agencies.
Minimum standards for public safety dispatchers hired after the date an agency
joins the program include:
o a thorough background investigation:
o a medical examination;
o an evaluation of oral communication Skills;
o satisfactory completion of a POST-certified, SO-hour Basic Complaint/
Dispatcher course within 12 months of the date of hire: and
o a miniMUm of 12 months probation.
To participate in the Public Safety Dispatcher Program, a city, county, city
and county, or qualified district must submit a letter to the Commission
requesting participation, accompanied by a copy of an ordinance (or resolution
when appropriate) pledging adherence to the standards adopted by the
Commission. State agencies that are now not eligible for reimbursement must
submit a letter of intent in order to participate in the non-reimbursable
program.
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Penal Code Section 13510(c) limits the pUblic Safety Dispatcher Program to
dispatchers having primary responsibility at least 50S of the timel for law
enforcement dispatching duties. Therefore, the letter requesting participa-
tion in the program must include a statement (based on the agency's records)
that 50S or more of the communication center's dispatch time in each pay
period is in the per!~rmance of law enforcement dispatching activities.
The laws pertaining to public safety dispatchers are provided in Attachment A;
Commission Kegulations and Procedures are provided in Attachment B; and a
sample ordinance for local reimbursable agencies is provided in Attachment C.
Other sample ordinances, resolutions, or letters of intent are available from
Compliance and Certificate Services Bureau; questions regarding the Public
Safety Dispatcher Program should be directed to Bureau Chief Darrell Stewart,
at (916) 739-5377.
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NURMAN C. BOEHM
Executive Director
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Attachment A
LAW
Penal Code Section 13510
(a) For the purpose of raising the level of competence of local law
enforcement officers, the commission shall adopt, and may, fro. time to time
amend, rules establishing minimum standards relating to physical, mental, and
moral fitness, which shall govern the recruitment of any city police officers,
peace officer members of a county sheriff's office, marshals or deputy marshals
of a municipal court, reserve officers as defined in subdivision (a) of
Section 830.6, policemen of a district authorized by statute to maintain a
police department, regularly eDployed and paid inspectors and investigators of
a district attorney's office as defined in Section 830.1 who conduct cri.inal
investigations, or peace officer members of a district, in any city, county,
city and county, or district receiving state aid pursuant to this chapter, and
shall adopt, and may, from time to time amend, rules establishing .ini.u.
standards for training of city police officers, peace officer IIlllIlbers of ..
county sheriff's offices, marshals or deputy marshals of a IllUnicipal court, :.1..:..:-
reserve officers as defined in subdivision (a) of Section 830.6, policemen of ,-
a district authorized by statute to maintain a police departlent, regularly . ~ .~-
employed and paid inspectors and investigators of a district attorney's offt. .
as defined in Section 830.1 who conduct criminal investigations, and peace
officer MeMbers of a district which shall apply to those cities, counties,
cities and counties, and districts receiving state aid pursuant to. this
chapter. . . .
(b)
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(c) For the purpose of raising the level of competence of local public safety
dispatchers, the commission shall adopt and may, fro. time to time amend,
rules establishing minimum standards relating to the recruitment and training
of local public'safety dispatchers having a primary responsibility for
providing dispatching services for local law enforcement agencies described in
Subdivision (a), which standards shall apply to those cities, counties, cities
and counties, and districts receiving state aid pursuant to this chapter....
As used in this section, .primary responsibility. refers to the performance of
law enforcelent dispatching duties for a minimum of 50 percent of the time
worked within ~pay period.
Penal Code Section 13525
Any city, county, city and county, or district which desires to receive state
aid pursuant to this chapter for the training of regularly employed and paid
local public safety dispatchers, as described in subdivision (c) of Section
13~10, shall include that request for aid in its application to the commission
pursuant to Section 13522 and 13523.
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Attachlllent B
REGULATIONS.
1001. Definitions
(h) "Department" in the Regular Program is a city police department. a
county sheriff's department, a regional park district. a district
authorized by statute to maintain a police department, the California
Highway Patrol, the University of California Police, the California
State.University and Colleges Police, marshals departlllents, district
attorney offices employing investigators. and Community College
District Police; in the Specialized Program "department" is a
specialized agency, department, division. branch. bureau, unit,
section, office or district that provides investigative or general
law enforcement services; and in the Public Safety Dispatcher Program
and Specialized Public Safety Dispatcher Program. "depart.-nt" is the
governmental entity which provides the dispatch services.
( t)
"Full-time Emplo)'llN!nt" as defined by local charter or ordinance; and. 1.- . .~"'<'.'.'..
the employee normally works in excess of 20 hours weekly or 87 ho~ ..' ,....,;
monthly; and. the employee is tenured or has a right to due process - -':r
in personnel matters; and. the employee is entitled to work.ns .. .',l(i
cOlllpensation and retirelllent provisions as are other full-tiE ... 9!
employees of the same personnel classification in the deparblent.
.Public Safety Dispatcher" is a non-peace officer who is ..,loyed
full time or part time to perform duties which include reee;.i,
emergency calls for law enforcement service and/or dispatching aw
enforcement personnel.
(1)
NOTE: Present (t) through (z) and (aa) will be relettered.
1003. Notice of Appointment/Termination
Whenever a regular, specialized, limited function, or reserve peace officer is
newly appointed, enters a department laterally. terminates, or changes peace
officer status within the same agency. the department shall notify the
C~ission within 30 days of such action on the Notice of Appointment/
Termination Form Z- U4 (Rev ), as prescribed in PAM. Section C-4. "Notice of
AppointMent/ Termination." For departments in the Public Safety Dispatcher
Programs, the form shall be submitted whenever a person is appointed.
prOMOted. reclassified, or transferred to a public safety dispatcher position.
or whenever the person is terminated from a public safety dispatcher position.
1006. Extension of Time Limit for Course Completion
(al The Commission will grant an extension of time limit for completion
of any course required by Section 1005 or 1018 of the Regulations
upon presentation of satisfactory evidence by a department that a
* The review and approval process by the Office of Administrative Law must ~
completed before the amended Regulations and Procedures take effect.
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1006. Extension of Time Limit for Course Completion (continued)
peace officer or dispatcher is unable to complete the required course
within the time limit prescribed because of illness, injury, military
service, or special duty assignment required and made in the pUblic
interest o~-the concerned jurisdiction; or upon presentation of
evidence by a department that a peace officer or dispatcher is unable
to complete the required course within the time prescribed. Time
extensions granted under this sub-section shall not exceed that whIch
is reasonable, bearing in mind each individual circumstance.
lU10. Eligibility for Participation
(a) To be eligible for participation in the POST Program, a jurisdiction
or department must adhere to the minimum standards for select ton and
training as defined in Regulations 1002, 1005, and 100~, for every
peace officer, and for every dispatcher employed by a jurisdiction or
department the minimum standards for selection and training as
defined in Regulation 1018. The minimum standards for selection and
training of peace officers and/or public safety dispatchers shall
apply only to Juri~dictions or departments that have pledged to
adhere to these standards.
(b) A jurisdiction or agency shall be ineligible to participate if it:
(1) Employs one or more peace officers or dispatchers who do not
meet the minimum standards for employment; or
(2) Does not require that every peace officer or dispatcher
satisfactorily completes the required training as prescribed in
these Regulations; or
(3) Has in its employ any Regular Pro~ram peace officer hired after
.January 1, 1971, who has not acqulred the Basic Certificate
within six months after date of completion of 12 months of
satisfactory service from the date first hired as a peace
officer, or as otherwise determined by the Commission in PAM,
Section F-I-5-ai or
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(4) Effective upon entry into the Specialized Law Enforcement
Certification Program, has in its employ any specialized peace
officer hired thereafter who has not acquired the Basic
Certificate within six months after date of completion of 12
.onths of satisfactory service from the date first hired as a
peace officer; or
(5) Fails to permit the Commission to make such inquiries and in-
spection of records as may be necessary to verify claims for
reimbursement or to determine whether the jurisdiction or agency
department is, in fact, adhering to the Connission's Regulations.
(c)
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1015. Reimbursements
(a) Proportionate Reimbursement
Reilbursements to cities, counties~ and districts shall be granted by
the C~ission in accoraance with )ection 13523 Penal Code.
(1) Marshals' and district attorneys' departments are included in
the Regular Program for reimbursement even though individual
officers employed by the agencies have retained specialized
peace officer classification.
(2) A Jurisdiction that employs limited function peace officers may
be reimbursed for allowable expenses related to attendance of
POST-certified courses.
(b)
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(c) Training Expenses May Be Claimed Only Once
When a trainee has attended a course certified by the CORliss ion for
which reimbursement has been legally requested and paid, an employing
Jurisdiction may not receive reimburselent for subsequent attend~
by the sallll! trainee of the sa_ course except where attendance 01pL-
course is authorized to be repeated periodically, such as for ~'~"'_~
SHinars, Advanced Officer Courses. and selected Tedttl1ca 1 CoUrS.c.Ae.:
which dea 1 wnh laws. court decisions. procedures. techniques and' -
equipment which are subject to rapid development or change.
Exceptions or special circulIStances ~st be approYedby the Executive
Director.prior to beginning the training course.
(d)
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(f) Reimbursement may be made to a jurisdiction which terminates a Basic
Course trainee. allows a trainee to resign prior to completion of a
certified basic course. or if the trainee is unable to. complete a
certified basic course due to illness. injury, or other physical or
academic deficiency. provided the background investigation
requirements have been completed prior to the trainee's appointment
date and the date the course began. The remaining reimbursement
~title..nt for those trainees eligible to be re-enrolled. may be
.,.lied to any certified basic course which is subsequently attended.
(g) Reimburselent may be paid to a jurisdiction when a trainee fails a
certified basic course only because of not passing a locally required
training subject(s), but the trainee otherwise satisfactorily
completes the course.
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1015. Reimbursements (continued)
(h) When a peace officer trainee has attended a POST-certified basic
course for which reimbursement has been provided, an employing
jurisdiction may receive reimbursement for subsequent attendance of a
POST-certified basic training course by the same trainee who has a
three-year or longer break in service as a peace officer and must be
retrained (Section lOO8(b)).
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1018. Public Safety Dispatcher Programs
(a) The Commission shall establish a Public Safety Dispatcher Program for
the purpose of raising the level of competence of public safety
dispatchers having primary responsibility for providing dispatching
services for local law enforcement agencies listed in subsection (a)
of Penal Code Section 13510.
(b) Specialized Public Safety Dispatcher Program
Any public jurisdiction or agency, other than those described in
Penal Code Section 13510(a), which employs public safety dispatcf' s
whose primary responsibility is providing dispatch services for --
enforcement personnel, may participate in the Specia Hzed Pub liCe'" ,'.
Safety Dispatcher Program. Such participants shall not be eligi ,.'
for reimbursement. All rules and procedures, except reimburseMent
provisions, that apply to the Public Safety Dispatcher Program shall
also apply to the Specialized Public Safety Dispatcher Program.
(cl Minimum Selection Standards for Public Safety Dispatchers
(1) Every public safety dispatcher shall be subject to the following
requirements: ,
a)
b)
Background Investigation: A thorough background
investigation shall be conducted before hire to verify tne
absence of past behavior indicative of unsuitability to
perform public safety dispatcher duties. The background
investigation shall include a check of Department of Motor
Vehicle records, and a search of local, state, and
national fingerprint files to disclose any criminal
record. Results of the background investigation shall be
reduced to writing and retained by the department.
Medical Examination: A medical examination shall be
conducted before hire to verify the absence of any medical
condition which would preclude the safe and efficient
performance of dispatcher duties. Signed written
verification of the medical examination having been
conducted in accordance with this requirement, by a
licensed physician and surgeon, shall be retained by th~
department.
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Commission Procedure E-4
4-3. Courses With Maximum Reimbursement Limitations: Subsistence, commuter
lunch, and travel allowances wlll be relmbursed up to the date the maximum
number of weeks is reached; and salary allowances will be reimbursed up to the
maximum number of hours shown for the following courses:
Weeks/Hours
Weeks/Hours
Supervisory Course 2/80
* Basic Course 13/520
Basic Complaint/
Dispatcher Course 2/80
Marshals and Deputy
Marshals Basic Training
requirement is a
combination of:
* Basic Course and 9.65/386
Bailiff and Civil
Process Course 2/80
Advanced Officer Course 1/40
Executive Development
Course 2/80
Management Course 2/80
District Attorney
Inspectors or
Investigators Basic
Training requirement is
a combination of:
* Basic Course, and 8.55/342
Investigation and
Trial Preparation
Course 2/80
Management, Supervisory,
Executive Seminars 1/40
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Commission Procedure 0-1
1-7 Basic Complaint/Dispatcher Course. The Basic Complaint/Dispatcher Course
contains the following Functional Areas and minimum hours. This course
provides instruction regarding entry-level skills and knowledge to personnel
whose duties include receiving emergency calls for services and dispatching
law enforcement personnel. With prior POST approval, flexibility shall be
granted to adjust hours between functional areas.
Functional Areas:
1.0
2.0
3.0
4.0
5.0
6.0
7.0
8.0
9.0
10.0
Professional Orientation
Administration of Justice
Lega 1 Aspects
Telephone Procedures
Radio Procedures
Dispatch Practicals (Role-play exercise)
Stress Management
Telecommunications
Basic Emergency Medical Services Dispatching
Unusual Incidents
( 4 hours)
( 4 Hours)
(16 Hours)
(10 Hours)
(10 Hours)
(12 Hours)
( 6 Hours)
( 6 Hours)
( 4 Hours)
( 6 Hours)
( 2 Hours)
(80 Hours)
Examinations
Total Minimum Required Hours
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Oral Communications: Oral communication skills shall be
evaluated before hire to assure the presence of skill
levels ComMensurate with the performance of dispatcher
duties.
c)
(d) . MinilllUlll training standards for public safety dispatchers
(1) Every public safety dispatcher shall satisfactorily complete the
POST-certified Basic Complaint/Dispatcher Course as set forth in
PAM. Section 0-1-7 before or within 12 months after the date of
appointment. promotion. reclassification. or transfer to a
public safety dispatcher position.
(e) Probation Period
(1) Every public safety dispatcher after hire shall demonstrate
competence in the performance of the duties of a public safety
dispatcher by satisfactory completion of a probationary period
of at least 12 months. Upon entry into the progra_. departments
with a probation period of less than 12 MOnths. when established
by ordinance. charter. or meMOrandum of understanding. shall be
granted a waiver of this requirement until a 12-month probation
period can be established.
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Procedures
Commission Procedure E-l
1-4. General Requirements: General requirements relating to reimbursement
are as fo 11 ows: . .
6. Non-sworn persons performing police tasks who are to be assigned
or are assigned to the following job classes are eligible,
without prior approval from POST, to attend training courses, as
provided by Regulation Section 1014, that are specific to their
assignments. Job descriptions shall be used to determine those
positions eligible:
Administrative Positions
Criminalist
COmMUnity Service Officc~
Evidence Technician
Fingerprint Technician
Identification Technician
Jailer and Matron
Parking Control Officer
Polygraph Examiner
Records Clerk
Records Supervisor
School Resource Officer
Traffic Director and Control Officer
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7. Reimbursement for training which is not specific to one of the
job classes enumerated in the above paragraph, must be approved
by the Commission on an individual basis prior to the beginning
of the course, providing such information as specified in
Section 1014 of the Regulations.
8. A full-time public safety dispatcher, as defined in Regulation
100I( 1) and (t), who is employed by a department or jurisdiction
authorized to participate in the Public Safety Dispatcher
Program by statute, and which is participating, may attend the
POST-certified Basic Complaint/Dispatcher Course required by
Regulation 1018, and the jurisdiction may be reimbursed for
allowable training expenses up to the maximum hours listed in
PAM E-4-3. Eligible public safety dispatchers, as specified
above, without prior approval from POST may attend
POST-certified seminars and technical courses which are specific
to their assignments, and the jurisdiction may be reimbursed.
If such seminars and courses are not specific to their
assignments, reimbursement must be approved by the Co.-ission
prior to attendance of the course. Training expenses shall be
reimbursed only for full-time employees as defined in Regulation
1001(1).
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February 7, 1989
BULLETIN I 89- 2
SUBJECT I
EXTENSION OF DATE FOR DISPATCHER TRAINING
REIMBURSEMENT
The Commission at its meeting on January 19, 1989, extended to
July 1, 1989, the date to which POST will reimburse for
dispatcher training to law enforcement agencies that have not
enrolled in the new POST Public Safety Dispatcher prograa.
Law Enforcement agencies have been training dispatchers and ~
receiving POST reimbursement for many years. Because of the . _. -..
enactment of P.C. 13510(c) and 13525, the Commission must lia
reimbursements for dispatcher training in the new prograa to
agencies that have submitted specific dispatcher program .
participation agreements. .
The Public Safety Dispatcher Program was implemented on
January 1, 1989, but the Commission has extended reimbursement
to July 1, 1989, for all currently eligible law enforcement
agencies that send dispatchers to courses starting prior to that
date. After that date, reimbursement will only be available, for
basic and inservice dispatcher training, to agencies that are
enrolled in the Public Safety Dispatcher Program. ~eimbursement
on the Basic Complaint/Dispatcher Course will be Plan II, with
salary calculated at the percentage reimbursed for a peace
officer's basic training course. Inservice courses will be
reimbursed as any Plan IV technical course.
A summary of the POST Public Safety Dispatcher Program, the
Regulations and Procedures, and a sample ordinance was
distriited as Bulletin RR-7, dated August 20, 1988. A
c1ari n~jrticle also appeared in the December 1988 issue of
POSTSc pts. Additional copies of the bulletin, or any
information regarding the program, may be obtained from the
Compliance and Certificate Services Bureau at (916) 739-5377.
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NORMAN C. BOEIfg
Executive Director