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Home My WebLink About02-Public Services -- '-' ......., SYNOPSIS DEPARTMENT OF PUBLIC SERVICES GOALS AND OBJECTIVES MONDAY, NOVEMBER 14,1994 -10:00 A.M. RIGHT OF WAY MAINTENANCE MAINTENANCE PROGRAM PARKWAY WEED SPAYING RIGHT OF WAY ENCROACHMENT WEED ABATEMENT CURRENT PRACTICES ABATEMENT COORDINATION IMPLEMENTATION GRADING CREW INVENTORY SHOULDER MAINTENANCE CURB WEED ABATEMENT STREET SWEEPING REVIEW CURRENT SCHEDULES IMPROVE ROUTING AND FREQUENCY ALLEY MAINTENANCE PROGRAM COST ACCOUNTING EVALUATION OF PRIVATIZATION CONTRACT SWEEPING TREE TRIMMING 8 YEAR TRIMMING PROGRAM RESPONSE TO SERVICE REQUESTS TREE INVENTORY SIDEWALK MAINTENANCE CONDUCT INVENTORY EVALUATE MAINTENANCE PROGRAM -:#.2.-- t""" V '-" SEWER MAINTENANCE OPERATIONS EVALUATION FLEET MANAGEMENT SERVICE LEVEL IMPLEMENTATION PLAN FLEET MANAGEMENT COMPUTER PROGRAM FUEL MANAGEMENT SYSTEM VEHICLE AND EQUIPMENT UTILIZATION STUDY VEHICLE AND EQUIPMENT POOL IMPROVE FLEET APPEARANCE VEHICLE REPLACEMENT PROGRAM REFUSE OPERATIONS AUDIT BILLING AND COLLECTION REVIEW "B" ACCOUNTS ESTABLISH PERFORMANCE STANDARDS ENFORCE CITY'S FRANCHISE DEVELOP MASTER PLAN EXPAND SERVICE AREAS RECYCLING EVALUATE REFUSE AND RECYCLING OPTIONS IMPLEMENT RECYCLING AND HAZMAT PROGRAMS OTHER STREET PROGRAM AUTOMATION MUNICIPAL SERVICE CENTER QUESTIONS AND ANSWERS "." '-' /,".'" -..- DEPARTMENT OF PUBLIC SERVICES GOALS AND OBJECTIVES RIGHT OF WAY MAINTENANCE [previously designated as Special Projects] o Implement a pro-active maintenance program including weed abatement, litter cleanup and pot hole repair work. [Pilot program in selected areas is complete and successful.] JUNE 95 Target key primary streets, special streets and right-of-ways, with emphasis on major entrances to the City and retail centers and professional business areas. o Enter into a parkway weed spraying contract with the County of S.B. for targeted streets. NOV 94 o Review existing ordinances pertaining to right-of-way encroachment. Evaluate options and develop an ordinance requiring property owners to abate vegetation encroaching in City right-of-way. JULY 95 ****** WEED ABATEMENT o Review current weed abatement practices: three (3) cycle abatement program; contract specifications, agreement and procedures. AUG 95 o Review with Planning and Building Services procedures to abate property with structures and identify how Public Services can assist in the abatement of these properties. JUNE 95 o Implement an improved abatement program that will enhance trash and weed abatement, reduce fire hazard and improve the image of all right-of-ways, vacant lots and unoccupied property [with structures] within the community. JAN 95 ...... #~ ,,-- v """-""~ ---' DEPARTMENT OF PUBUC SERVICES GOALS AND OBJECTIVES 2 GRADING CREW Roadside shoulder inventory is complete. o Implement in coordination with ROW maintenance, a proactive: shoulder maintenance and grading program JAN 9S behind the curb weed abatement program JUNE 9S for all primary, secondary and collector streets. ****** STREET SWEEPING Evaluate street sweeping program. o Review current street sweeping schedules and evaluate effectiveness. NOV 94 o Modify the frequency of sweeping routes, create new routes and add alleys to improve the appearance of designated primary and high visibility streets and problem areas within the community. [Coordinate with the ROW maintenance Section.] DEC 94 o Develop a routine alley sweeping and maintenance program. [Intern working on inventory and program development] JUNE 9S o Develop the true cost per mile for in-house street sweeping program. MARCH 9S o Evaluate privatization when the following occurs: Equipment comes due for replacement. Position vacancies occur o Prepare contract bid specifications, bid and compare City costs to the private sector. [Create competition between the public and private sector.] WHEN APPROPRIATE o Consider contracting street sweeping services for other agencies. ***.** .-, <....,., /-"." ........ DEPARTMENT OF PUBUC SERVICES GOALS AND OBJECTIVES 3 TREE TRIMMING o Design, develop and implement an eight (8) year tree trimming program, utilizing both contractors and in-house services. DRAFT COMPLETE [REVISE & UPDATE ANNUALLY] o Develop an improved procedure to respond to service requests relating to tree maintenance. JAN 95 o Accelerate the development of the inventory data base for all trees in the City, including parks, City owned facilities and street trees. Utilize college intern programs wherever possible. JUNE 96 ****** SIDEWALK MAINTENANCE o Inventory all sidewalk, curbs and gutters and develop a 5 year comprehensive maintenance and repair program, including: scheduling, fmancing and repair strategies. JUNE 97 o Continue, evaluate and enhance the new cooperative contract/in-house concrete maintenance program. ONGOING *.**** SEWER MAINTENANCE o Evaluate sewer maintenance operations and existing resources. Consider privatization of all or part of the system. Reduce sewer system back-ups & claims by 50%. DEC 97 ***.......*********...........**........**.**.........****... c '" ~ DEPARTMENT OF PUBUC SERVICES GOALS AND OBJECTIVES 4 FLEET MANAGEMENT REPAIR AND MAINTENANCE OPERATION Evaluation of Fleet Maintenance operation is complete. o "Service Level Implementation Plan" based on recommendations from 1987 Garage Study and current operations has been prepared and is underway. (See Attachment A) o An evaluation of the fleet management computer program is also complete. Implementation plan has been prepared based on recommendations for the evaluation and is underway. (See Attachment B) ...... FUEL MANAGEMENT o Replace the current Fuel Management System with the state of the art monitoring equipment. [Purchase requisition in process.] ...... FLEET INVENTORY o Review the existing fleet inventory and use of all equipment. Perform a Vehicle and Equipment Utilization Study. [Work to be conducted through a college intern program.] JUNE 95 o Using Study results, evaluate the feasibility of expanding the vehicle pool to a vehicle and equipment pool. This process could result in a reduction in fleet vehicles. AUG 95 o Prepare a plan to improve the general overall appearance of the equipment and vehicles. MARCH 95 o Prepare a vehicle replacement program, based on the actual life cycles experienced in the Fleet. Incorporate new ideas, such as refurbishment instead of replacement, etc. USE RTA FLEET MANAGEMENT SYSTEM FED 95 ........................................................... c '"' "-./ DEPARTMENT OF PUBUC SERVICES GOALS AND OBJECTIVES 5 REFUSE OPERATION o Audit refuse collection billing and cost account procedures. Establish methods to track new and existing accounts. Evaluate current automated billing and cost accounting system. JAN 95 o Review all Residential "B" accounts. Stop service where accounts are delinquent or an account does not exist. Establish proper billing and uncollected account procedures. JAN 94 TO APRIL 95 o Establish performance standards and ratios for refuse. Systematically evaluate equipment and manpower requirements for commercial and residential refuse collection operations against these standards. JUNE 96 o Aggressively enforce the City's exclusive right to provide refuse collection services to all commercial and residential customers. DEC 94 o Develop a five (5) year master plan for refuse operations. Identify and evaluate future market opportunities and project personnel and equipment needs to meet new business opportunities. SEPT 95 o Consider contracting refuse collection services in adjacent county islands and to other public agencies. ....... REFUSE RECYCLING o Evaluate refuse and recycling processing, transporting and disposal options to determine cost effective options. May result in the construction of a Material Recovery Facility (MRF); Transfer Station (TS); or a combination of both. JUNE 95 o Implement recycling and hazardous waste management programs. (See attachment C) *****..*...***..............................**.............. c -- ~ DEPARTMENT OF PUBUC SERVICES GOALS AND OBJECTIVES 6 STREET PROGRAM AUTOMATION A key objective of Public Services will be to develop proactive preventative maintenance programs [Maintenance Management]. The success of these programs will be dependent on the implementation of a computerized data management system. During implementation of maintenance management, the following maintenance programs will be evaluated: Trees, vegetation, pavement, sewers, manholes, concrete, right of way maintenance, alleys and street sweeping. An inventory is being, or will be, developed for each of these programs. This evaluation will include: - Applicability for contracting/privatization - Enhancing maintenance to include proactive procedures - Scheduling/Estimating/Routing Schedules - Manpower and equipment costing - Preventive maintenance - Evaluation of cyclic and deferred maintenance and repairs Complete the implementation of: o Pavement Maintenance Management Program DEe 97 o Maintenance Management Systems DEC 97 o Automated Service Request tracking system DEC 9S o Sewer management data base program DEC 97 o Tree management system JUNE 96 ............................................................ GENERAL Develop a master plan for the "Municipal Service Center" now referred to as "THE YARD". ............................................................ CITY OF SAN BER04RDINO - REQUESTO~R COUNCIL ACTION From: Shauna Clark, City Administrator Subject: Set workshop -- November 14, 1994 at 10:00 a.m. -- 4th Floor Dept: Administrative Conference Room to diScuss goals and objectives of the Date: October 31, 1994 Public Services Department. Synopsis of Previous Council action: None Recommended motion: That a workshop be scheduled for Monday, November 14, 1994, to be held in the 4th floor conference room for the purpose of discussing the goals and objectives of the Public Services Department as they relate to street and sewer maintenance, refuse, fleet maintenance and weed abatement. ~$M'/?/~6-db / Signature Contact person: Shauna Clark Phone: 5122 Supporting data attached: Yes Ward: FUNDING REOUIREMENTS: Amount: Source: (Acct. No.) (Acct. Descriotion) Finance: Council Notes: ~~;<~S ::;-'1 0...( mu~ i .//-7- '11 75.0262 Agenda Item No .;L -5 -~! CITY OF SAN BERtt-lIDINO - REQUEST r~ R COUNCIL ACTION .- STAFF REPORT The Department of Public Services has done an outstanding job of quantifying their goals and objectives for major services within the department. Those services include street and sewer maintenance, refuse, fleet maintenance, and weed abatement. Pat Malloy, Director, and Jim Howell, Assistant Director, have put together a ninety-minute presentation which outlines service priorities, explains changes that will be implemented by the department in the next few years, and is strong on innovation. This information is beneficial to elected officials as they are often the first called by citizens with complaints. It is recommended that a workshop be held on Monday, November 14, 1994, beginning at 10:00 a.m. in the fourth floor conference room so that management personnel, as well as Council Members, may avail themselves of this opportunity to learn more about the Department of Public Services. This presentation will provide information that will be of valuable assistance when questions or complaints are raised by the general public. 75-0264