Loading...
HomeMy WebLinkAbout27-Human Resources��. � � oR � ���va� � CITY OF SAN BERNARDINO - REQUEST FOR COUNCIL ACTION From: LINN LIVINGSTON, DIRECTOR Subject: SALARY ADJUSTMENTS FOR OF HUMAN RESOURCES THE WORKERS' COMPENSATION ADJUSTERS, RISK MANAGEMENT Dept: HUMAN RESOURCES SPECIALIST, RISK MANAGER, WORKERS' COMPENSATION MANAGER Date: NOVEMBER 28, 2006 AND HUMAN RESOURCES SUPERVISOR IN THE HUMAN RESOURCES DEPARTMENT M/CC Meeting Date: December 4, 2006 Synopsis of Previous Council Action: On May l,2006 the Mayor and Council approved the reclassification and re-organization ofthe Workers' Compensation Division of the Human Resources Department. On November 27,2006 Personnel Committee recommended this item for Mayor and Common Council approval. Recommended Motion: 1. Salary Adjustments for two(2)Workers' Compensation Adjusters,from range 1449,$4167-$5065 to range 1469, $4604-$5597 per month. 2. Salary Adjustment for one(1)Risk Management Specialist from range 1449, $4167-$5065 to range 1485, $4,987-$6,062 per month. 3. Salary Adjustment for one(1)Risk Manager from range 4504,$5,483-$6,664 to range 4523, $6,028-$7,327 per month. 4. Salary Adjustment for one(1)Workers' Compensation Manager from range 4504, $5,483-$6,664 to range 4523, $6,028-$7,327 per month. 5. Salary Adjustment for one(l)Human Resowces Supervisor from range 4489, $5,087-$6,184 to range 4523, $6,028-$7,327 per month. 6. Authorize the Director of Human Resources to update Resolution 6413 and 97-244. Signature Contact person: Phone: Supporting data attached: Ward: FUNDING REQUIREMENTS: Amount: $21,500 (FY 2006-07) Source: (Acct. No.) 678-452-5XXX ($9,400) 629-453-5XXX ($8,400) 001-111-5XXX ($3,700) (Acct. Description) Salary/Benefits Finance: Council Notes: ��� c��t�rti.� a� ,� Agenda Item No. �� I�1���) � . + CITY OF SAN BERNARDINO — REQUEST FOR COUNCIL ACTION Staff Report Subiect• Salary adjustments for the Workers' Compensation Adjuster, Risk Management Specialist, Risk Manager, Workers' Compensation Manager and Human Resources Supervisor in the Human Resources Department. Background• Salary Adiustment for Workers Compensation Adiuster The City of San Bernardino's workers' compensation program is self-insured and self- administered. The Workers' Compensation Manager is responsible for managing this division which currently has two (2) Workers' Compensation Adjusters and two (2) Workers' Compensation Medical-Only Adjusters. On March 21, 2005 Mayor and Council approved a reclassification and salary adjustment for the Workers' Compensation Adjuster classification of 36%, at the time the position was 45%below market. AB 1252 requires the City to fill this vacancy in order to meet standards required to continue to self-administer our program. In an effort to fill this position a classification/compensation study was once again completed. The study indicates that this position continues to be 10.2%below market. Staff is recommending a 10% increase to the Workers' Compensation Adjuster classification. Salarv Adiustment for Risk Mana�ement Specialist The City of San Bernardino's Risk Management Division is responsible for the operation of the City's self-insured liability insurance coverage,property, loss recovery, employee safety and loss control programs. The Risk Manager is responsible for managing this division which currently has only one other position, the Risk Management Specialist. The Risk Management Specialist assists the Risk Manager with liability issues and coordinates the City's safety program. On March 21, 2005 the Liability Claims Adjuster was reclassified to Risk Management Specialist to more accurately reflect the duties. At that time the position was not provided a salary adjustment. Since then the position has been filled twice with both incumbents leaving the City for a greater salary. Once again we are in the recruitment process with no qualified candidates. In an effort to fill this position a classification/compensation study was completed. The study indicates that this position is 19.8% below market. Staff originally requested a 10% increase to the Risk Management Specialist classification due to internal compaction issues. At the Personnel Committee meeting on November 27, 2006, Committee members asked staff what additional funds would be needed to address the compaction issues and bring the Risk Management Specialist salary up to market. Staff responded that approximately $10,000 more would be required to address these issues. The Personnel Committee members asked that the staff report be amended to incorporate into the recommended motions the changes needed to address the compaction issue and increase the Risk Management Specialist classification salary up to market. , . Financial Imaact: Salary adjustments for Workers' Compensation Adjuster from range 1449, $4167-$5065 to range 1469, $4604-$5597 per month. Additional Budgeted: Recommended: Annual Cost: Salary $51,900 Salary $56,600 Benefits 15,100 Benefits 15,900 Tota1 $67,000 Total $72,500 $5,500 Salary $51,300 Salary $56,600 Benefits 13,200 Benefits 15,000 Total $64,500 Total $71,600 $7,100 Salary adjustment for Risk Management Specialist from range 1449, $4167-$5065 to range 1485, $4,987-$6,062 per month. Additional Budgeted: Recommended: Annual Cost: Salary $51,300 Salary $61,300 Benefits I3,200 Benefits 15,700 Total $64,500 Total $77,000 $12,500 Salary adjustment for Risk Manager from range 4504, $5,483-$6,664 to range 4523, $6,028- $7,327 per month. Additional Bud�eted: Recommended: Annual Cost: Salary $73,500 Salary $78,200 Benefits 22,600 Benefits 23,400 Tota1 $96,100 Total $101,600 $5,500 Salary adjustment for Workers' Compensation Manager from range 4504, $5,483-$6,664 to range 4523, $6,028-$7,327 per month. Additional Bud�eted: Recommended: Annual Cost: Salary $80,000 Salary $84,600 Benefits 21,600 Benefits 22,400 Total $101,600 Total $107,000 $5,400 Salary adjustment for Human Resources Supervisor from range 4489, $5,087-$6,184 to range 4523, $6,028-$7,327 per month. Additional Budgeted: Recommended: Annual Cost: Salary $68,700 Salary $74,100 Benefits 20,400 Benefits 21,400 Total $89,100 Total $95,500 $6,400 Total Cost: $42,400 , � The cost for the remainder of FY 2006-07 is approximately $21,500. Annual cost for the proposed changes is approximately $42,400. The Human Resources Department will absorb the cost for FY 2006-07 through salary savings and future costs related to this change will be added to the Human Resources Budget in FY 2007-08. Ongoing General Fund cost will be approximately$6,400. Recommendation: 1. Salary Adjustments for two (2) Workers' Compensation Adjusters, from range 1449, $4167- $5065 to range 1469, $4604-$5597 per month. 2. Salary Adjustment for one (1) Risk Management Specialist from range 1449, $4167-$5065 to range 1485, $4,987-$6,062 per month. 3. Salary Adjustment for one (1) Risk Manager from range 4504, $5,483-$6,664 to range 4523, $6,028-$7,327 per month. 4. Salary Adjustment for one(1) Workers' Compensation Manager from range 4504, $5,483- $6,664 to range 4523, $6,028-$7,327 per month. 5. Salary Adjustment for one(1) Human Resources Supervisor from range 4489, $5,087-$6,184 to range 4523, $6,028-$7,327 per month. 6. Authorize the Director of Human Resources to update Resolution 6413 and 97-244. i � . City of San Bernardino Human Resources Department Salary Survey Workers' Compensation Adjuster A enc Mo. Sala Ran e Low Hi h Cit of Glendale $ 4,822 $ 5,978 Cit of Pasadena $ 4,407 $ 5,508 Cit of Pomona $ 4,475 $ 5,508 Cit of Riverside $ 5,125 $ 5,337 Avera e $ 5,583 Cit of San Bernardino $ 4,167 $ 5,065 Difference 10.22% � City of San Bernardino Human Resources Department Salary Survey Risk Management Specialist A enc Mo. Salary Ran e Low Hi h Cit of Ontario $ 4,700 $ 5,713 Count of Riverside $ 4,686 $ 6,278 Count of San Bernardino $ 4,868 $ 6,226 Avera e $ 6,072 Cit of San Bernardino $ 4,167 $ 5,065 Difference 19% � �;. CITY OF SAN BERNARDINO ��s;.;" � Sitll ht!1'(litl'1�1110 wORKERS' C01'IPENSATION ADJUSTER Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties perforrned within the job. SUMMARY DESCRIPTION Under general supervision, examines and adjusts claims for Workers' Compensation benefits; monitors claim expenditures; communicates with physicians, supervisors, employees and attorneys regarding illnesses or injuries related to employment; and performs related work as required. ORGANIZATIONAL RELATIONSHIPS The class of Workers' Compensation Specialist is a professional-level claims adjusting class in the Risk Management Division. Supervision is received from the Risk Management Coordinatar. REPRESENTATIVE DUTIES The following duties are typical for positions in this classification. Any single position may not perform all of these duties and/or may perform similar related duties not listed here: 1. Provides courteous and expeditious customer service to the general public and City department staffs. 2. Performs specialized duties involved in the coordination and control of Workers' Compensation procedures; reviews and records injury claims of City employees which have occurred in the performance of duties for the City; makes recommendations regarding the processing of work injury claims by employing departments; examines claims to determine if they comply with applicable laws, rules and regulations of the State of California; reviews injury reports for completeness and consistency. 3. Develops documentation by requesting substantiating reports from physicians, deparhnents and wifiesses; resolves discrepancies in data; requests investigations to verify questionable claims data; informs employees injured on the job of their rights and benefits under the Warkers' Compensation laws; advises departments regarding procedures and reporting deadlines involving work injuries. 4. Maintains financial control on open files; monitors medical treatment; establishes case reserves based on judgment and experience; reviews all physicians' reports, analyzing medical diagnoses and prognoses; confers with physicians, hospital officials, attorneys, departments and employees to determine status of cases. 5. Authorizes payment of inedical bills, temporary disability, permanent disability and death benefits; coordinates with payroll, return to work and absentee information involving employees absent due to an on-the job injury or illness; supervises clerical employees engaged in processing work injury claims; maintains permanent files and records of claims data and benefits issued. 6. Prepares cases for litigation; arranges special investigative medical examinations; attends Workers' Compensation Appeals Board hearings; researches pertinent statutes as necessary; and rates permanent disability claims in accordance with the Labor Code, the Schedule for Rating Permanent Disability and case law. 7. Provides assistance to various human resources staff in answering phones, providing information regarding job openings and distributing job applications. 8. Routinely adheres to and maintains a positive attitude towards City and Department goals; and performs related work as required. OUALIFICATIONS Knowledge of: Modern office procedures,methods and equipment including computers and related software; Page- 1 —.: �� . ... m. .�,�_...�,�.a..�;.. ...W��...�.,:. _ ,.��,.�..,..,.,m.... ,,,.�... , . .,.�...�_.�..�...�.. _ CITY OF SAN BERNARDINO Workers' Compensation Adjuster(Continued) English usage, spelling, grammar and punctuation; Business math; Advanced record keeping methods; Workers' Compensation laws, court decisions,principals,practices and procedures; Standard claims evaluation techniques,references, settlements, trends and techniques; Medical and legal terminology related to Workers' Compensation claims processing and adjusting; Basic public relations. Abilitv to: Express ideas effectively in written and oral communications; Establish and analyze all relevant data, effect necessary control plans and bring claims to equitable conclusion; Negotiate effectively,using tact and diplomacy concerning sensitive matters; Maintain confidentiality concerning Workers' Compensation claims and investigations; Analyze claims, assess City liability and develop case management and settlement strategies; Read, understand, interpret and apply complex materials and concepts; Operate a computer terminal; Maintain accurate records; Establish and maintain filing systems; Understand and carry out oral and written instructions; Establish and maintain effective working relationships with those contacted in the course of work. Minimum Oualifications: • Graduation from high school or GED Five (5) of the last eight (8) years on-the job claims handling, worker's compensation claims or supervising claims adjusters handling worker's compensation experience. Successfully completing the Self-Insurance Exam written examination and have either (1) worked as a claims adjuster or supervisor of workers' compensation claims continuously since passing the examination, or (2) passing the exam within the previous five years. • Must complete 30 hours of training every two(2)years. Post-Designation Training–Continuin�Ed�ucation(CE) Hours Requirement• Claims Adjusters must complete 30 hours of training every two (2)years. License or Certificate: Possession of a valid Class"C"California Driver's License is required. Must possess a Self-Insurance Administrator's Certificate issued by the State of California within one (1)year of employment. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Normal office setting. Physical: Incumbents require sufficient mobility to work in an office setting and operate office equipment. Page-2 _p .�: .w . _ ......��.,�,,.:..�.._�n_.____ CITY OF SAN BERNARDINO Workers' Compensation Adjuster(Continued) Vision: See in the normal visual range with or without correction; vision sufficient to read small print, computer screens and other printed documents. Hearin�: Hear in the normal audio range with or without correction. APPROVED: DATE: Director of Human Resources CSB APPROVED DATE: HR/Job Descriptions-Class&Comp App:Workers.Comp.Adjuster.30536 Testing Standards: Civil Service Application Review/Civil Service Oral established 5/9/06 Bargaining Unit: General Unit Page-3 ------ . ri 4,. � .�w.�.�. �..�.�...,.�.. � �. , � CITY OF SAN BERNARDINO , 3 . ; .; �= S�Il�if'I'flill'�IOU RISK MANAGEMENT SPECIALIST Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performecl within the job. SUMMARY DESCRIPTION Under general supervision, develops and implements occupational health and safety programs, safety related training; evaluates and resolves property damage and liability claims; compiles and interprets risk management data; conducts field investigations,records statements and prepares diagrams; reviews and processes claim and vendor payments; and performs related work as required. ORGANIZATION RELATIONSHIPS The class of Risk Management Specialist is a professional risk management position within the Risk Management Division of the Human Resources Department. Supervision is received from the Risk Manager or his/her designee. REPRESENTATIVE DUTIES The following duties are typical for positions in this classification. Any single position may not perform all of these cluties and/or may perform similar related duties not listed here.• l. Provides courteous and expeditious customer service to the general public and City department staffs. 2. Develops, designs and presents safety and training programs. 3. Inspects reported safety hazards; the ability to evaluate, identify, and correct workplace hazards. 4. Advise departments on CAL/OSHA and Federal/OSHA regulations. 5. Advise managers, supervisors, and employees on accident prevention and elimination of unsafe working conditions. 6. Participate as a member of a City-wide safety committee. 7. Performs a variety of administrative tasks in the City's self-insurance and insurance programs to include the maintenance of records. 8. Assists Risk Manager in investigating larger exposure claims. 9. Conducts field investigations, takes photographs,records statements, and prepares diagrams. 10. Gathers data for preparation of insurance applications and budget allocations. 11. Analyzes accident and damage reports for potential subrogation actions and liability exposure. 12. Represents the City in small claims court actions. 13. Responds to questions from the public related to risk management matters. 14. Routinely adheres to and maintains a positive attitude towards City and Departments goals. 15. Performs related work as required. GENERAL QUALIFICATIONS Knowled�e of: California State Labor Code relative to industrial safety, the Occupational Safety & Health Act (OSHA), and other applicable state and federal laws; California Government Code as it relates to the handling of claims against public entities; , Negotiation,customer service, and telephone techniques; Basic insurance technology; n.�. _ ,.r.�. _ � „ . CITY OF SAN BERNARDINO Risk Management Specialist-(Continued) Principles of insurance investigation and research; English usage, spelling, grammar, and punctuation; Business letter and report writing; Modern office procedures,methods, and equipment including computers and related software. Abilitv to: Read, interpret,and apply complex materials; Communicate effectively orally and in writing; Negotiate effectively,using tact and diplomacy concerning sensitive matters; Maintain confidentiality concerning liability claims and settlements; Develop, implement, and administer safety programs and activities; Operate a variety of office equipment including a computer and applicable software applications; Understand and carry out oral and written instruction; Work with a high degree of independence; Establish and maintain effective relationships with those contacted in the course of work. Minimum Qualifications: An Associates Degree from an accredited college in public administration, business, or a closely related field; and two years of recent professional level experience performing liability claims adjusting and/or safety administration and training. Must be able to carry a pager and respond to emergency service calls on nights and weekends. License or Certificates: Possession of a valid Class `C' California Driver's License. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfislly perform the essential functions of this job. Reasonable accommoclations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Normal office setting with some travel to attend meetings or conduct claims and safety investigations. Physical: Incumbents require sufficient mobility to work in an office setting and operate office equipment; to travel to various locations to conduct safety inspections and claims investigations. Vision: See in the normal visual range with or without correction; vision sufficient to read small print,numerical figures,computer screens, and other printed documents. Hearing: Hear in the normal audio range with or without correction. APPROVED: DATE: Director of Human Resources CSB APPROVED DATE: HR/Job Descriptions-Class&Comp App:Risk.Mgmt.Specialist.30032 Testing Standards Established: Civil Service Review/Civil Service Oral/Department Oral 8/9/OS Page-2 . � I _ � _ I � { 'b o � 0 2s^ .� � � � � � .� � � � � � � � � � .o � o¢ , � 3 0 � � � � � � :� � b' � � � �. � .� � � � � x x � � U bo �. � � 3 � o � � 30 � � � o � � ~ � � Q (. � 3 � d O Y � '� Y � � •� � I'---- — � � a�i � Q � a�i � � O L1.'O�' «i O �1.� � � � 3od � 30 � � ,� � :� � w U _ �----------.,-- � � � ; � � ' � o � � � � an � � i �, � a� Wr/� � A � _ i s.�. � � �'n V1 � .� O � i b � � b�A� W w k a � p � � � U � U �/ ` c�Y O y � x cC C� y � f � V � � w � � � � � � x � � Z i � Q `� � � � � � � ' - w � � �� � ' � � � u 0 � z� � � �' � � �° � H � � x � � ° :� � � � � .� •� ,S"„ .S'". U N � � f'� � �' C� � � � � � > � � � d � „ o � a� � o � i � � � � °' o � � � y � � x x � � _ � � � � � x