HomeMy WebLinkAbout25-Human Resources
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ORIGINAL
CITY OF SAN BERNARDINO - REQUEST FOR COUNCIL ACTION
Dept:
Human Resources
Subject:
RECLASSIFICATION OF THE
POSITIONS OF RISK MANAGEMENT
COORDINATOR AND LIABILITY
CLAIMS ADJUSTER/SALARY
AMENDMENT/BARGAINING UNIT
CHANGE
MICC Meeting Date: March 21, 2005
From:
Linn Livingston
Date:
March 8, 2005
Synopsis of Previous Council Action:
On March 14, 2005 the Personnel Committee recommended this item for approval.
Recommended Motion:
1. Reclassify the position of Risk Management Coordinator, Range 2489, $5087 to
$6184 per month to Risk Manager, Range 4489, $5087 to $6184 per month.
2. Reclassify the position of Liability Claims Adjuster, Range 1444, $4065 to $4941 per
month to Risk Management Specialist, Range 1444, $4065 to $4941 per month.
3. Adjust the salary range for the Workers Compensation Manager from Range 4486,
$5012 to $6,092 per month to Range 4489, $5087 to $6,184 per month.
4. Move the Human Resources Supervisor from Range 3474, $4721 to $5738 per
month to Range 4474, $4721 to $5738 per month.
5. Authorize the Human Resources Department to update Resolution 6413 to reflect
this action. o(~ ~~~.
Signature .
Contact person:
Linn Livinaston
Phone:
384-5161
Supporting data attached: Yes
Ward:
FUNDING REQUIREMENTS: Amount:
$1.200
Source: (Acct. No.)629-453-XXXX salarv/benefits
(Acct. Description)
Finance:
Council Notes:
Agenda Item NO.~
3/3.1//)5'
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CITY O' SAN nRNARDINO -IUIQUaT 'OR COUNCIL ACTION
Staff Report
Subject:
Reclassify the positions of Risk Management Coordinator and Liability Claims Adjuster, amend
the salary range for the Workers' Compensation Manager, and transfer the Human Resources
Supervisor from the Confidential group to the Management Group.
Background:
The City of San Bernardino's Risk Management division is responsible for the operation of the
City's self-insured liability coverage, property, loss recovery, employee safety and loss control
programs. The Risk Management Coordinator under general direction, plans, develops,
implements and administers the risk management programs and supervises the Liability Claims
Adjuster position.
The Risk Management Coordinator represents the City in small claims court, mandatory
settlement conferences, depositions, and property and liability insurance matters. In addition
this position is responsible for training and educational programs regarding safety and
occupational health for City employees and volunteers. The Risk Management Coordinator is
constantly monitoring new laws and regulations to ensure that the City conforms with ever
changing Cal/OSHA requirements.
The Risk Management Coordinator assumes management responsibility for assigned services
and activities of the liability division and participates in the development and implementation of
policies and procedures to ensure compliance with the state and federal mandates. The
responsibility of conducting field safety inspections of work operations, buildings and workshops
and initiating corrective actions to ensure safe working conditions for all City facilities falls on
this position.
We are requesting to reclassify the Risk Management Coordinator to the title of Risk Manager to
more accurately reflect the scope of duties. This position is a requirement of the Big
Independent Cities Excess Pool (BICEP) which the City is a participating member.
Due to the nature of the requirements of this position it is recommended that this position be
placed in the Management Unit.
The current Liability Claims Adjuster duties are limited to liability issues only. The proposed
classification of Risk Management Specialist will function as a generalist assisting the Risk
Manager in liability issues, as well as, safety concerns. Therefore, we recommended that the title
be changed from Liability Claims Adjuster to Risk Management Specialist to reflect the broader
scope of duties. The salary/benefits will remain the same and no additional costs will be
incurred with the recommended title change.
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On December 20, 2004 the Mayor and Council approved the reclassification of the Workers'
Compensation Supervisor to the Workers' Compensation Manager with the salary range
remaining the same. The Workers' Compensation Supervisor was a Middle-Management
position and on January 24, 2005 the Mayor and Council approved a 1.5% pay increase for the
Middle-Management Employees. The proposed change in title and bargaining group was not
intended to cause the employee to receive a decrease in pay to be moved into the
Management/Confidential group.
Therefore, it is recommended that the position of Workers' Compensation Manager's salary
range be changed from 4486 to 4489 to incorporate the recently approved middle-management
pay increase.
When the Human Resources Supervisor position was established it was inadvertently placed in
the Confidential Unit instead of the Management Unit. Based on the fact that this position is
responsible for the supervision of a management position, and to provide equity within the
department it is recommended that the Human Resources Supervisor be placed in the
Management Unit. Please note that there is no additional cost to move this position into the
Management Unit.
Financial Impact:
No additional salary cost will be incurred. The additional benefit cost to move the Risk
Management Coordinator into the Management/Confidential Bargaining Group will be $3,600
annually (FY 2004/05 is $1,200). The additional benefit cost will be absorbed in the Risk
Management Division 2004/05 budget. Thel.5% salary adjustment for the Workers'
Compensation Manager was budgeted in General Government account as part of the Mid-
Management increases. Moving the Human Resources Supervisor from the Confidential Group
to the Management group will not increase the budgeted amount.
Recommendation:
1. Reclassify the position of Risk Management Coordinator, Range 2489, $5087 to $6184 per
m(jnth to Risk Manager, Range 4489, $5087 to $6184 per month.
2. Reclassify the position of Liability Claims Adjuster, Range 1444, $4065 to $4941 per month
to Risk Management Specialist, Range 1444, $4065 to $4941 per month.
3. Adjust the salary range for the Workers Compensation Manager from Range 4486, $5012 to
$6,092 per month to Range 4489, $5087 to $6,184 per month.
4. Move the Human Resources Supervisor from Range 3474, $4721 to $5738 per month to
Range 4474, $4721 to $5738 per month.
5. Authorize the Human Resources Department to update Resolution 6413 to reflect this action.
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CITY OF SAN BERNARDINO
RISK MANAGER
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the
class. Specifications are lIot intended to reflect all duties performed within the job.
SUMMARY DESCRIPTION
Under administrative direction, supervises, plans, and coordinates risk management programs designed to
minimize losses and to ensure the efficient and economical operation of the City's liability, property, loss
recovery, employee safety and loss control, and unemployment programs; and performs related work as
required.
ORGANIZATION RELATIONSmPS
The class of Risk Manager is a management-level position in the Risk Management Division of the
Human Resources Department and works under the direction of the Human Resources Director.
Supervises subordinate technical and clerical personnel.
REPRESENTATIVE DUTIES
The following duties are typical for positions in this classification. Any single position may not perform all of these
duties and/or may perform similar related duties not listed here:
1. Provides courteous and expeditious customer service to the general public and City department staffs.
2. Plans, develops, and coordinates the City's self-insured liability programs; identifies, selects,
implements, and monitors programs designed to reduce frequency and severity of loss to City
personnel and property; manages the financial payments of claims and expenses for liability;
supervises, trains, and evaluates division personnel.
3. Investigates, documents, verifies, reviews, negotiates, adjusts, and settles claims against the City;
works with attorneys and independent adjusters to coordinate work; provides information and
negotiates settlement of lawsuits; answers interrogatories; appears at mandatory settlement
conferences; attends trials and depositions and coordinates appearance of employees; negotiates
settlements.
4. Develops and administers loss control and safety programs; coordinates the Employee Assistance
Program and its related training and contractual requirements; coordinates and establishes procedures
to conform with CAUOSHA requirements; advises departments on loss control and liability areas;
evaluates effectiveness of programs and procedures; inspects City facilities and initiates corrective
actions to ensure safe working conditions; maintains liaison with City legal representatives.
5. Prepares the division budget and monitors the expenditure of funds. Routinely adheres to and
maintains a positive attitude towards City and Department goals; and performs related work as
required.
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CITY OF SAN BERNARDINO
Risk Manager (Continued)
GENERAL OUALIFICATIONS
Knowledl!e of:
Principles and practices of casualty insurance;
Loss control principles;
Procedures used in processing claims;
Laws and practices pertaining to occupational safety and health;
Liability claim laws and procedures;
Accident claim laws and procedures;
Methods of research and analysis;
Principles of management, administration, budgeting, supervision, training, and public relations;
English usage, spelling, grammar, and punctuation;
Modern office procedures, methods, and equipment, including computers and related software.
Ability to:
Plan, coordinate, administer, and implement a risk management program;
Develop systems, procedures, policies, and programs to reduce risk exposure;
Analyze risks accurately and effectively;
Work independently with little direction;
Meet schedules and time lines;
Plan, develop, and direct programs;
Train, supervise, and evaluate personnel;
Research data and prepare reports;
Communicate effectively both orally and in writing;
Interpret, apply, and explain laws, codes, regulations, policies, and procedures;
Analyze situations accurately and adopt effective courses of action;
Develop and monitor a division budget;
Establish and maintain effective relationships with all those contacted in the course of work.
Minimum Oualifications
Graduation from an accredited college or university with a Bachelor's degree in Business or Public
Administration or a closely related field; and three (3) years recent administrative-level experience in
Risk Management or Safety with a public agency. Up to two (2) additional years of the specified
experience may substitute for up to two (2) years of ' the required education on the basis of 30
semester units being equivalent to one (1) year of experience. Associate in Risk Management (ARM)
Certification preferred.
License or Certificates:
Possession of a valid Class 'c' California Driver's License is required.
Page - 2
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CITY OF SAN BERNARDINO
Risk Manager (Continued)
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The conditions herein are representative of those that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential job functions.
Environment: Normal office setting with some travel to attend meetings.
Phvsical: Incumbents require sufficient mobility to work in an office setting and operate office
equipment; travel to various locations.
Vision: See in the normal vil!ual range with or without correction; vision sufficient to read small
print, computer screens and other printed documents.
Beann!!: Hear in the normal audio range with or without correction.
APPROVED:
DATE:
Director of Human Resources
CSB APPROVED DATE:
HR/Job Descriptions-Class&Comp App:Risk.Manager.Draft.2-05
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CITY OF SAN BERNARDINO
RISK MANAGEMENT COORDINATOR
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the
class. Specifications are a!l!. intended to reflect all duties performed within the job.
SUMMARY DESCRIPTION
Under general supervision coordinates and supervises the activities of the Risk Management Division of
the Human Resources Department; assists in administration of the City's Self Insured Program in
Liability and Workers' Compensation; provides training and information in the areas of safety to
employees and general citizens; and, performs related work as required.
ORGANIZATIONAL RELATIONSHIPS
The class of Risk Management Coordinator is a professional class in the Risk Management Division of
the Human Resources Department. Supervision is received from the Director of Human Resources.
REPRESENTATIVE DUTIES
Thefollowing duties are typical for positions in this classification. Any single position may not perform all of these
duties and/or may perform similar related duties not listed here:
I. Provides courteous and expeditious customer service to the general public and City department staffs.
2. Coordinated the City's Self Insured Workers' Compensation and Liability Programs; assists in
managing the financial payments of claims and expenses for Workers' Compensation and Liability;
develops training and educational programs for regular and volunteer personnel; establishes
procedures to conform with CaVOSHA requirements.
3. Identifies, selects, implements and monitors programs designed to reduce severity and frequency of
loss to City personnel and property; organizes and coordinates a City-wide safety program; conducts
safety training programs for City employees; investigates accidents, determines causes and means of
preventive recurrences; conducts field safety inspections of work operations, buildings and
workshops and initiates corrective actions to ensure safe working conditions; reports industrial
accidents; supervises and evaluates division personnel.
4. Represents the City in small claims court, mandatory settlement conferences, depositions and on
property and liability insurance matters.
S. Assists with preparation of Division budget; monitors Employee Assistance Program and its related
training and contractual requirements; and, performs related work as required.
6. Routinely adheres to and maintains a positive attitude towards City and department goals; and,
performs related work as required.
GENERAL OUALIFICATIONS
Knowledl!e of:
Operations and activities of a risk management program including loss control principles;
Safety and occupational health education principles, practices and techniques used in offices, shops
and field activities;
Occupational hazards and standard safety precautions;
Accident claims, laws and procedures;
Federal, state and local Workers' Compensation laws, regulations and claims practices;
Modern office procedures, methods and equipment including computers and related software;
Technical and medical terminology related to the cause and treatment of occupational injuries and
illnesses;
Methods of research and analysis;
Principles of supervision and training;
Public relations methods and techniques.
Page - 1
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CITY OF SAN BERNARDINO
Risk Management Coordinator (Continued)
Ability to:
Prepare lesson plans and make presentations on civil defense/disaster preparedness and safety;
Motivate department heads, supervisors and employees to full awareness of safety practices;
Interpret and apply safety laws, codes, regulations and ordinances;
Analyze occupational hazards found in municipal operations;
Conduct accident investigations;
Operate a variety of office equipment including a computer and applicable software applications;
Prepare comprehensive reports;
Investigate accidents, injuries and hazardous situations;
Communicate clearly and concisely, both orally and in writing;
Establish and maintain effective relationships with those contacted in the course of work.
Minimum Oualifications:
Bachelor's degree in business or public administration, safety engineering, risk management or a
related field and three years responsible experience in workers' compensation, liability claims; safety
training, or civil defense/emergency services, to include supervision of subordinate technical and
clerical personnel. Two additional years of the specified experience may be substituted for the
required education on the basis of 30 semester units being equivalent to one of experience up to two
years.
Must be able to carry a pager and respond to emergency service calls on nights and weekends.
License or Certificate:
Possession of a valid Class "C" California Driver's License.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The conditions herein are representative of those that must be met by an employee to successfUlly perform the
essential fUnctions of this job. Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential job functions,
Environment: Normal office setting with some travel to attend meetings or conduct safety
inspections.
Phvsical: Incumbents require sufficient mobility to work in an office setting and operate office
equipment; to travel to various locations and conduct safety inspections.
Vision: See in the normal visual range, with or without correction; vision sufficient to read small
print, computer screens and other printed documents; to. conduct safety inspections.
Hearin!!:: Hear in the normal audio range with or without correction.
APPROVED:
DATE:
Director of Human Resources
CSB APPROVED DATE:
HRlJob Descriptions-Class&Comp App:Risk.Mgmt.Coord.20874
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CITY OF SAN BERNARDINO
LIABILITY CLAIMS ADJUSTER
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the
class. Specifications are not intended to reflect all duties performed within the job.
SUMMARY DESCRIPTION
Under general supervision, performs journey-level claims investigation, adjusting and administrative
work for the City's self-insured and insurance programs; and, performs related work as required.
ORGANIZATIONAL RELATIONSHIPS
The class of Liability Claims Adjuster is a professional liability claim investigation class within the
Human Resources Department. Supervision is received from the Director of Human Resources or the
Director's designated supervisory employee.
REPRESENTATIVE DUTIES
The following duties are typical for positions in this classification. Any single position may not perform all of these
duties and/or may perform similar related duties not listed here:
I. Provides courteous and expeditious customer service to the general public and City department staffs.
2. Performs a variety of administrative tasks in the City's self-insurance and insurance programs;
investigates liability claims that are filed against the City; recommends loss and expense reserves;
makes settlements within assigned authority level and rejects claims when appropriate.
3. Maintains files and other records of all liability claims against the City; represents the City in small
claims court on contested claims; maintains liaison with private investigators, claims adjusters and
defense attorneys; analyzes the City's loss experience and makes recommendations to control losses.
4. Investigates traffic collisions involving City vehicles or real property; investigates the facts
surrounding injuries to City employees and citizens; recommends and initiates safety measures and
training programs to achieve a reduction of accidents and other losses.
S. Initiates subrogation when necessary; enters data into a computer terminal; retrieves data from
computer terminal in the form required by project; attends safety meetings; answers interrogatories.
6. Serves as liaison with the City Attorney's office; attends court settlement conferences as requested.
7. Carries a pager and responds to emergency service calls on a 24-hour, seven-day-week basis.
8. Routinely adheres to and maintains a positive attitude towards City and department goals.
9. Performs related work as required.
GENERAL OUALIFICA TlONS
Knowledl!:e of:
Modern office procedures, methods and equipment including computers and related software;
English usage, spelling, grammar and punctuation;
Principles of insurance investigation and research;
Basic accounting principles;
Liability insurance programs, relevant laws and court decisions and settlements;
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CITY OF SAN BERNARDINO
Liability Claims Adjuster (Continued)
Principles and practices of negotiation;
California Government Code as it relates to the handling of claims against public entities.
Ability to:
Read, interpret and apply complex materials;
Express ideas effectively in written and oral communications;
Conduct thorough office and field investigations, gather evidence, take measurements, make sketches
and conduct interviews;
Develop investigation, research and settlement strategies;
Negotiate effectively, using tact and diplomacy concerning sensitive matters;
Maintain confidentiality concerning liability claims and settlements;
Operate a variety of office equipment including a computer and applicable software applications;
Understand and carry out oral and written instructions;
Establish and maintain effective relationships with those contacted in the course of work.
Minimum Oualifications:
Sixty semester units (90 quarter units) of college level courses in public or business administration or
a closely related field; and, two years of recent professional level experience performing liability
claims investigation and adjusting.
License or Certificate:
Possession of a valid Class "C" California driver's license
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The conditions herein are representative of those that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential job functions.
Environment: Normal office setting with some travel to attend meetings or conduct claims
investigations.
Phvsical: Incumbents require sufficient mobility to work in an office setting and operate office
equipment; to travel to various locations and conduct claims investigations.
Vision: See in the normal visual range with or without correction; vision sufficient to read small
print, computer screens and other printed documents; to conduct claims investigations.
Hearin!!:: Hear in the normal audio range with or witho'ut correction.
APPROVED:
DATE:
Director of Human Resources
CSB APPROVED DATE:
HR/Job Descriptions/Class&Comp App:Liability .claims.Adj .30324
Page - 2
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CITY OF SAN BERNARDINO
RISK MANAGEMENT SPECIALIST
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the
class. Specifications are 1!!l1 intended to rej/ect all duties performed within the job.
SUMMARY DESCRIPTION
Under geneml supervision, develops and implements occupational health and safety progmms, safety
related tmining; evaluates and resolves property damage and liability claims; compiles and interprets risk
management data; conducts field investigations, records statements and prepares diagmms; reviews and
processes claim and vendor payments; and performs related work as required.
ORGANIZATIONAL RELATIONSHIPS
The class of Risk Management Specialist is a professional risk management position within the Risk
Management Division of the Human Resources Department. Supervision is received from the Risk
Manager or his/her designee~
REPRESENTATIVE DUTIES
The following duties are typical for positions in this classification. Any single position moy not perform all of these
duties and/or moy perform similar related duties not listed here:
I. Provides courteous and expeditious customer service to the geneml public and City department staffs.
2. Develops, designs and presents safety and tmining progmms.
3. Inspects reported safety hazards.
4. Advise departments on CAUOSHA and Fedeml/OSHA regulations.
5. Advise Managers, supervisors and employees on accident prevention and elimination of unsafe
working conditions.
6. Participate as a member of a City-wide safety committee.
7. Performs a variety of administmtive tasks in the City's self-insumnce and insurance progmms.
8. Assists Risk Manager in investigating larger exposure claims.
9. Conducts field investigations, takes photogmphs, records statements and prepares diagmms.
10. Gathers data for prepamtion of insumnce applications and budget allocations.
11. Analyzes accident and damage reports for potential sub~gation actions and liability exposure.
12. Represents the City in small claims court actions.
13. Responds to questions from the public related to risk management matters.
14. Routinely adheres to and maintains a positive attitude towards City and Department goals
15. Performs related work as required.
GENERAL OUALIFICATIONS
Knowlede:e of:
California State Labor Code relative to industrial safety, the Occupational Safety and Health Act, and
other applicable state and federal laws;
California Government Code as it relates to the handling of claims against public entities;
Negotiation, customer service and telephone techniques;
Basic insurance terminology;
Principles of insumnce investigation and research;
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CITY OF SAN BERNARDINO
Risk Management Specialist(Continlled)
English usage, spelling, grammar and punctuation;
Business letter and report writing
Modem office procedures, methods and equipment including computers and related software.
Ability to:
Read, interpret and apply complex materials;
Communicate effectively orally and in writing;
Negotiate effectively, using tact and diplomacy concerning sensitive matters;
Maintain confidentiality concerning liability claims and settlements;
Develop, implement and administer safety programs and activities;
Operate a variety of office equipment including a computer and applicable software applications;
Understand and carry out oraf and written instruction;
Work with a high degree of independence; and
Establish and maintain effective relationships with those contacted in the course of work.
Minimum Oua6fications:
An Associates Degree from an accredited college in public administration, business or a closely
related field; and two years of recent professional level experience performing liability claims
adjusting and/or safety administration and training.
Must be able to carry a pager and respond to emergency service calls on nights and weekends.
License or Certificate:
Possession of a valid Class "C" California Drivers License.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The conditions herein are representative of those that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential job functions.
Environment: Normal office setting with some travel to attend meetings or conduct claims and
safety investigations.
Phvsical: Incumbents require sufficient mobility to work in an office setting and operate office
equipment; to travel to various locations to conduct safety inspections and claims investigations.
Yi!i!!!: See in the normal visual range with or without correction; vision sufficient to read small
print, numerical figures; computer screens and other printed documents.
Hearint!: Hear in the normal audio range with or without correction.
APPROVED:
DATE:
Director of Human Resources
CSB APPROVED DATE:
HR/Job Descriptions-Class&Comp App:Risk Management Specialist
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