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Home My WebLink About25-Human Resources ORIGINAL CITY OF SAN BERNARDINO - REQUEST FOR COUNCIL ACTION Dept: Human Resources Subject: RECLASSIFICATION OF THE POSITION OF WORKERS' COMPENSATION SUPERVISOR From: Linn Livingston Date: December 9,2004 MICC Meeting Date: Dec. 20, 2004 Synopsis of Previous Council Action: On December 13, 2004, the Personnel Committee recommended this item for approval. Recommended Motion: 1. Reclassify the position of Workers' Compensation Supervisor, Range 2486, $5012 to $6092 per month to Workers' Compensation Manager, Range 4486, $5012 to $6092 per month. 2. Direct the Human Resources Department to update Resolution 6413 to reflect this action. ';Iu .) ~ " /YJ'/..j i:)\ (Ann Signature Contact person: Linn Livinqston Phone: 384-5161 Supporting data attached: Yes Ward: FUNDING REQUIREMENTS: Amount: $1.800 Source: (Accl. No.)678-452-XXXX benefits (Accl. Description) Finance: Council Notes: Agenda Item No. e2f:; /;}/;J.eJ/OY CITY OF SAN BERNARDINO - REQUEST FOR COUNCIL ACTION Staff Report Subject: Reclassify the position of Workers' Compensation Supervisor to Workers' Compensation Manager. Background: The City of San Bernardino's workers' compensation program is self-insured and self- administered. The Workers' Compensation Supervisor manages this section which includes two (2) Workers' Compensation Specialists and two (2) Workers' Compensation Claims Assistants. The Workers' Compensation Supervisor assumes management responsibility for assigned services and activities of the workers' compensation division. In addition, the position manages and participates in the development and implementation policies and procedures to ensure compliance with the state and federal mandates, assists the Director in the preparation of the annual budget requests, monitors the Fitness-for-duty program, makes recommendations concerning disability retirements, and coordinates the preparation of workers' compensation settlement agreements with city employees. The position is privileged to sensitive medical information regarding City employees and with the recent enactment of the Health Insurance Portability and Accountability Act (HIPPA) stringent requirements concerning the confidentiality and security of health data must be adhered to. Under the new HIPP A regulations, maintaining confidentiality is imperative or the City could face fines and/or penalties. Due to the nature of the requirements of this position and based on a survey of the current job market, it is recommended that this position receive the title of Workers' Compensation Manager and that the position be placed in the Management Unit. Financial Impact: No additional salary cost will be incurred. The additional benefit cost to move this position into the Management/Confidential Bargaining Group will be $3,600 annually (FY 2004/05 is $1,800). The additional benefit cost will be absorbed in the Workers' Compensation 2004/05 budget. Recommendation: 1. Reclassify the position of Workers' Compensation Supervisor, Range 2486, $5012, to $6092 per month to Workers' Compensation Manager, Range 4486, $5012 to $6092 per month. 2. Direct the Human Resources Department to update Resolution 6413 to reflect this action. CITY OF SAN BERNARDINO WORKERS' COMPENSATION MANAGER Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within thejob. SUMMARY DESCRIPTION Under administrative direction, supervises, plans, and coordinates the activities and operations of the Workers' Compensation program within the Risk Management Division of the Human Resources Department; coordinates assigned activities with other divisions, outside agencies and the general public; provides highly responsible and complex staff assistance to the Director of Human Resources; and, performs related work as required. ORGANIZATIONAL RELATIONSHIPS The class of Workers' Compensation Manager is a supervisory position in the Risk Management Division of the Human Resources Department and works under the supervision of the Director of Human Resources. Supervises subordinate technical and clerical personnel. REPRESENTATIVE DUTIES Thefollowing duties are typical.for positions in this classification. Any single position may not perform all of these duties and/or may perform similar related duties not listed here: I. Provides courteous and expeditious customer service to the general public and City department staffs. 2. Coordinates the organization, staffing and operational activities of the Workers' Compensation program, including the administration of the workers' compensation claims program and the safety officer industrial disability retirement program. 3. Participates in the development and implementation of goals, objectives, policies and priorities for the Workers' Compensation program; identifies resource needs; recommends and implements policies and procedures. 4. Selects, trains, motivates and evaluates program personnel; and, provides or coordinates staff training. 5. Directs, coordinates and reviews the work plan for the Workers' Compensation program, meets with staff to identify and resolve problems; assigns work activities and projects; monitors work flow; reviews and evaluates work products, methods and procedures. 6. Participates in the development and administration of the Workers' Compensation program budget; directs the monitoring of and approves expenditures; recommends adjustments as necessary. 7. Ensures City compliance with pertinent rules and regulations governing workers' compensation benefit and self-insurance administration; reviews, evaluates, interprets and applies established law to Workers' Compensation and Safety Disability Retirement programs. 8. Develops, implements and monitors cost containment programs to reduce workers' compensation liabilities; monitors and controls charges to industrial accident leave and light duty benefit accounts; assesses facts and determines necessity for reporting claims to the excess insurance carrier. 9. Assists in the negotiation of settlements for controversial and high cost claims; interviews potential witnesses; coordinates medical exams; coordinates defense with attorneys. May serve as hearing representative for the City of San Bernardino to the Workers' Compensation Appeals Board. Page - 1 CITY OF SAN BERNARDINO Workers' Compensation Manager (Continued) ] O. Coordinates the Safety Disability Retirement program, including preparing for formal hearings; assists departments with the reassignment of safety employees to modified duty assignments within their medical restriction. 11. Develops, establishes, updates and reviews medical examination policy standards; evaluates, interprets and applies pertinent laws regarding the physical examinations of potential employees in determining job suitability and fitness; negotiates contracts and monitors performance of medical facility administering physicals. 12. Coordinates Workers' Compensation program activities and services with those of other divisions and outside agencies and organizations; provides staff assistance to the Director of Human Resources; prepares and presents staff reports and other necessary correspondence. 13. Routinely adheres to and maintains a positive attitude toward City and department goals. 14. Performs related work as required. GENERAL QUALIFICATIONS Knowledl!:e of: Federal, state and local Workers' Compensation laws, regulations and claims practices; Technical and medical terminology related to the cause and treatment of occupational injuries and illnesses; Modern office procedures, methods and equipment including computers and related software; Basic methods of research and analysis; Basic principles of public relations. Ability to: Plan, coordinate and administer a Workers' Compensation program; Interpret and explain City Workers' Compensation policies and procedures; Train, supervise and evaluate subordinate personnel; Prepare and maintain a variety of technical reports and records; Operate a variety of office equipment including a computer and applicable software applications; Communicate effectively both orally and in writing; Establish and maintain effective relationships with those contacted in the course of work. Minimum Qualifications: Associate of Arts Degree or equivalent in business or public administration or a related field and four years responsible experience in workers' compensation claims examination and adjustment experience, to include supervision of subordinate technical and clerical personnel. An additional two years of the specified experience may be substituted for the required education. License or Certificate: Possession of a valid class "C" California Drivers' License and a State of California Self-Insurers' Certificate in Workers' Compensation are required. Page - 2 CITV OF SAN BERNARDINO Workers' Compensation Manager (Continued) PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perfixm the essential job functions. Environment: Normal office setting with some travel to attend meetings. Phvsical: Incumbents require sufficient mobility to work in an office setting and operate office equipment; travel to various locations. Vision: See in the normal visual range with or without correction; vision sufficient to read small print, computer screens and other printed documents. Hearin!!.: Hear in the normal audio range with or without correction. APPROVED: DATE: Director of Human Resources CSB APPROVED DATE: HRJJob Descriptions-Class&Comp App: Page - 3 CITY OF SAN BERNARDINO WORKERS' COMPENSATION SUPERVISOR Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are!!!!! intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under administrative direction, supervises, plans, and coordinates the activities and operations of the Workers' Compensation program within the Risk Management Division of the Human Resources Department; coordinates assigned activities with other divisions, outside agencies and the general public; provides highly responsible and complex staff assistance to the Director of Human Resources; and, performs related work as required. ORGANIZATIONAL RELATIONSmpS The class of Workers' Compensation Supervisor is a supervisory position in the Risk Management Division of the Human Resources Department and works under the supervision ofthe Director of Human Resources. Supervises subordinate technical and clerical personnel. REPRESENTATIVE DUTIES The following duties are typical for positions in this classification. Any single position may not perform all of these duties and/or may perform similar related duties not listed here: 1. Provides courteous and expeditious customer service to the general public and City department staffs. 2. Coordinates the organization, staffing and operational activities of the Workers' Compensation program, including the administration of the workers' compensation claims program and the safety officer industrial disability retirement program. 3. Participates in the development and implementation of goals, objectives, policies and priorities for the Workers' Compensation program; identifies resource needs; recommends and implements policies and procedures. 4. Selects, trains, motivates and evaluates program personnel; and, provides or coordinates staff training. 5. Directs, coordinates and reviews the work plan for the Workers' Compensation program, meets with staff to identify and resolve problems; assigns work activities and projects; monitors work flow; reviews and evaluates work products, methods and procedures. 6. Participates in the development and administration of the Workers' Compensation program budget; directs the monitoring of and approves expenditures; recommends adjustments as necessary. 7. Ensures City compliance with pertinent rules and regulations governing workers' compensation benefit and self-insurance administration; reviews, evaluates, interprets and applies established law to Workers' Compensation and Safety Disability Retirement programs. 8. Develops, implements and monitors cost containment programs to reduce workers' compensation liabilities; monitors and controls charges to industrial accident leave and light duty benefit accounts; assesses facts and determines necessity for reporting claims to the excess insurance carrier. 9. Assists in the negotiation of settlements for controversial and high cost claims; interviews potential witnesses; coordinates medical exams; coordinates defense with attorneys. May serve as hearing representative for the City of San Bernardino to the Workers' Compensation Appeals Board. Page - 1 CITY OF SAN BERNARDINO Workers' Compensation Supervisor (Continued) 10. Coordinates the Safety Disability Retirement program, including preparing for formal hearings; assists departments with the reassignment of safety employees to modified duty assignments within their medical restriction. 11. Develops, establishes, updates and reviews medical examination policy standards; evaluates, interprets and applies pertinent laws regarding the physical examinations of potential employees in determining job suitability and fitness; negotiates contracts and monitors performance of medical facility administering physicals. 12. Coordinates Workers' Compensation program activities and services with those of other divisions and outside agencies and organizations; provides staff assistance to the Director of Human Resources; prepares and presents staff reports and other necessary correspondence. 13. Routinely adheres to and maintains a positive attitude toward City and department goals. 14. Performs related work as required. GENERAL QUALIFICATIONS Knowledl!:e of: Federal, state and local Workers' Compensation laws, regulations and claims practices; Technical and medical terminology related to the cause and treatment of occupational injuries and illnesses; Modem office procedures, methods and equipment including computers and related software; Basic methods of research and analysis; Basic principles of public relations. Abilitv to: Plan, coordinate and administer a Workers' Compensation program; Interpret and explain City Workers' Compensation policies and procedures; Train, supervise and evaluate subordinate personnel; Prepare and maintain a variety of technical reports and records; Operate a variety of office equipment including a computer and applicable software applications; Communicate effectively both orally and in writing; Establish and maintain effective relationships with those contacted in the course of work. Minimum Qualifications: Associate of Arts Degree or equivalent in business or public administration or a related field and four years responsible experience in workers' compensation claims examination and adjustment experience, to include supervision of subordinate technical and clerical personnel. An additional two years ofthe specified experience may be substituted for the required education. License or Certificate: Possession of a valid class "C" California Drivers' License and a State of California Self-Insurers' Certificate in Workers' Compensation are required. Page - 2 CITY OF SAN BERNARDINO Workers' Compensation Supervisor (Continued) PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Normal office setting with some travel to attend meetings. Phvsical: Incumbents require sufficient mobility to work in an office setting and operate office equipment; travel to various locations. Vision: See in the normal visual range with or without correction; vision sufficient to read small print, computer screens and other printed documents. Hearin2: Hear in the normal audio range with or without correction. /"'.- APPROVED: '(/ ( / '; v' ('..:, l{/-'-- Director of Human R~sources DATE: le'ayc I I t,lcJdd I CSB APPROVED DATE: HR/Job Descriptions-Class&Comp App: Workers 'Comp.Supv.20535 Page - 3 l \...: - --...) <::0 o ~r:/l @~ <u ~~ ~~ ~~ ~z r:/l< ~::E o~ ~~ ~ ~ u 6 !il i~cn ,~ e: ~ .- 0 0 ..J .... '" '" 0 0) O)-IX ~ u ~ ~ :.:lo - - _I Q '" '" .... - ~ ~ 0) U i:l..~ '" .... ~ 0 0) ,~ Cl ~ 0) r/J - I ~ _ ,6 8 >'oo.e{/) Cl:S ;... ~..... :r:J;l~c: '" .... 8. 0) ]gego 0;;> or/J ~ U L I i: 0) ~ U') bI) IS 0) '" _ .e ~ '" ::; ~ ,S -< "8 "... 0 't:: Y:l 0 ~i:2u .<; OIl ~ ',p U -< - -r f", 6 'I: - ',p tl C':S ~ ~ ;; < J;l ~ 'G Cl:S 5-. g. Q) 'I: g e 0. .,9?'otl1 o U JI ~ - I I J ~ "E .9 ~ .3 -~ co ;::: = ] ~ .;S ~5g.~ ~ ~ B ~ ~ U - a:l 6 = .-....., e -~ ~ ~ ;.::: ~ 8. 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