HomeMy WebLinkAbout1999-143
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RESOLUTION NO. 1999 143
RESOLUTION OF THE CITY OF SAN BERNARDINO
AUTHORIZING A FISCAL YEAR 99/00 MAINTENANCE SERVICES
AGREEMENT WITH CREATIVE COMPUTER SOLUTIONS FOR
MAINTENANCE OF FINANCIAL SOFTWARE FOR THE CITY OF SAN
BERNARDINO.
BE IT RESOLVED BY THE MAYOR AND COMMON COUNCIL OF
THE CITY OF SAN BERNARDINO AS FOLLOWS:
SECTION 1: The Mayor is hereby authorized and directed to execute on
behalf of the City an agreement by and between the City of San Bernardino and
Creative Computer Solutions for a fiscal year 99/00 maintenance services agree-
ment for Water Department and City Finance Department financial software for a
total amount of $39,555.00 for the City of San Bernardino.
SECTION 2: The authorization to execute the above referenced
agreement order is rescinded if it is not issued witllin sixty (60) days of the passage
of tllis resolution.
I HEREBY CERTIFY that the foregoing resolution was duly adopted by
the Mayor and Common Council of the City of San Bernardino at a ;oint reaular
meeting thereof, held on the 21st
day of June
,1999, by the
following vote, to wit:
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1999-143
~~C~Cle~;~
RESOLUTION AUTHORIZING FISCAL 99/00 MAINTENANCE SERVICES
AGREEMENT WITH CREATIVE COMPUTER SOLUTIONS FOR
MAINTENANCE OF FINANCIAL SOFTWARE.
The foregoing resolution is hereby approved tllis .:1'1 f--. day of June , 1999.
Approved as to form and legal content:
James F. Penman, City Attorney
-f~
BY:
,~'
Valles, Mayor
f San Bernardino
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AGREEMENT
FOR
SOFTWARE TECHNICAL ASSISTANCE
This Agreemenl is enlered into on the date set forth below, by and betWeen Crealive Computer Solutions, Incorporaled, having its
principal place of business in Pleasanlon, California (hereinafter CCS);
and
having is principal place of business at
THE CIIT OF SAN BERNARDINO
(hereinafter Licensee).
300 NORTH" On STREET. SAN BERNARDINO. CALIFORNIA 92418
CCS agrees 10 provide Technical Assistance Services for the Application Software listed below and Other Licensed Software listed
below under the following tenns and conditions, effeClive July I, 1999 through June 30, 2000.
SOFTWARE PRODUCTS TO BE SuPPORTED
ADDlication Software
ESTIMATED
ANNUAL
RATE
Ac211 0 - CCSLIB
Accounts Payable-SB+
Accounts Receivabe-CCSLIB
Bank Reconciliation-SB+
Budgel Preparation-SB+
Budget Validation-SB+
Col010-CCSLlB
Ccsal.CCSLlB
Ccsap-CCSLlB
Ccsbl-CCSLlB
Ccsci-CCSLlB
~scm-CCSLlB
Ccscp-CCSLlB
Ccseq-CCSLlB
Ccsgb-CCSLIB
Ccsim-CCSLIB
Ccslib-CCSLlB
Ccspo.CCSLlB
Ccsub-CCSLlB
Cbart of Accounts.SB+
Cross Reference-eCSLIB
CuslOm-CCSLIB
Obp-CCSLIB
Dbr-CCSLIB
Ofl-DDSLI8
Dic.CCSLIB
Dprl-CCSLIB
Dxm-CCSLIB
Employee Budgeting-SB+
Ep211 O.CCSLIB
Fol110-CCSLIB
General Ledger-SB+
General Ledger-Muni-CCSLIB
Global Acc:ess-SB+
Park and Recreation-CCSLlB
PmlOIO-CCSLIB
Purcbasing-SB+
System Jobs-SB+
$ 14,000
Other Licensed Software
ANNUAL LICENSE
RENEWAL FEE
Vnidala RDBMS (128 concurrent users)
SB+ Runtime License (50 concurrent users)
SBClient (38 users)
$ 9.181
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MATTERS TO BE PERFORMED BY CCS
1.1 CCS shaJl make available staff for phone consultation and dial.up assislance regarding the Application Software listed in
this Agreement during normal business houn (6:00 AM - 5:00 PM PST).
1,2 CCS shall provide Technical Services indicated below:
Technical SUDooTt
General assistance with software applications
Routine software upgrades and patches
Advice on baclcup and recovery
.Training questions
. Data access dictionary terms
.Query Language
.Procedural Languages
.BASIC
.User-detined database
Any additionalseTVice. not outlined above that are provided by CCS will be provided by CCS at $135.00 per hour.
All of the above service. are prOvided by phone unless special arrangements have been made in advance.
On,site services are billed for \ravel lime and \ravel expenses as mcuJTed.
. Provided Licensee staffrequesting assistance has successfully completed CCS training on this subjects.
1.3 CCS shall provide Technical Services for CCS' Application Software and the following Other Licensed Software:
Unidata RDBMS (128 concurrent Users), SB+ Runtime Licenses (50 concurrent Users), and SBClient (38 Users)
Z MA TTERS TO BE PERFORMED BY LICENSEE
2.1 Licensee agrees that fUll cooperation and assistance is necessary to maintain the successful performance of the Software.
Licensee will be responsible for notifying CCS of any software problems and will provide written documentation of
software problems with specjfic examples.
2.2 Licensee will make available to CCS, on a reasonable basis, data necessary for the successful suppon of the Softwan:,
including all currently existing master files. CCS shall not disclose this data to persons not authorized by CCS or
Licensee.
2.3 Licensee agrees that adequate backup copies of all on-line disk mes must be kept on backup media. Therefore, Licensee
agrees 10 create and keep backup media according to the following schedule:
2.3.1 A complete backup will be performed daily of aU dynamic disk flies.
2.3.2 The daily backup media and any cOJTesponding reports will be kept at the computer site for a minimum period
of twO (2) weeks. These media will not be used again as backup during this two (2) week period.
2.3.3 The last set of backup media creared each month will be retained at an off-site location for a period of not less
than six (6) months.
2.3.4 The I..t set of backup media created each quaner will be retained at an off.site location for a period of not less
than two (2) years.
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2.4 Licensee agrees, at its Own expense~ to provide CCS access 10 Licensee's computer system, at a data rate of no less than
9600 baud. during nonnal business hours via a CCS-approved telephone modem. Such provision shall be operable prior
to initial software installalion and shall remain operable for the duration of CCS' obligation to Licensee ror Software
TechnicaJ Assistance services.
3 CHARGES AND PA YMENT TERMS
3. J Licensee agrees to pay CCS the rates listed in this Agreement for Software Technical Assistance as specitied.
3.2 Rates shall become effective thirty (30) days after installation of the initial Application Software and shall be renewed
on the tirst day of each calendar year (the" Renewal Date").
3.3 Additional services provided by CCS not covered hereunder will be charged at the following per hour rate:
Software Service.
5135.00
3.4 Rate. may be adjusted by ees on the Renewal Date upon thirty (30) day. written notice to the Licensee.
3.s Annual UniData license renewal fee is due upon initial installation and upon each anniverslll)l date of the system
installation.
3.6 Annual operating system license renewal fee. are payable beginning on the tirst anniverslll)l date of the inSlallation and
are payable regardless of whether the manufaclurer is perfonning the hardware maintenance.
4 REVISIONS
4.1 Licensee agree. to install the lateSt mandatory release of the Application Software and Other Licensed Software within
six months of issuance and notification by CCS. CCS may, from lime to time, notify Licensee by revision notice of
mandatory revision. available for the Application Software. Licensee may elect to accept or reject .uch mandatory
revisions, but, in the event Licensee declines to accept a mandatory revision, all support provided under this Agreement
is expressly waived.
4.2 Licensee asrees to prOVIde those ees' penonnel concerned with the operation and support of the Application Software
reasonable access to the site to perform activities necessary for installation of revisions pursuant to this Article.
4.3 ees agrees to provide support services to enable the Licensed Software to perfonn substantially in accordance with
ces' then current documentation and may charge a reasonable fee for such maintenance of the Licensed Software.
from time to time, ecs may issue optional and mandatory revisions which sball be included in the grant of license set
forth above at ees' then current price.
S NONDlSCWSVRE
5.1 Licensed Softwam, including source code and Technical Services, and all docwnents related lbereto, constitutes
propriellll)l infonnation and trade secrets to CCS or to the principals for whom ees is the aulborized agent Title and
full ownersbip, including any modifications or revisions thereto mall at all times remain with ees, or its principal.
5.2 Licensee may not make copies oflbe Licensed Software except for backup, archival, emergency recovery purposes, or
to replace. worn copy.
5.3 Licensee agrees lbat it will not allow others to reverse engineer, disassemble, decompile, or in any way tamper wilb the
Licensed Software.
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5.4 Licensee shall take all reasonable steps to en.ure that all Licensed Software, in whatever form, Database Management
Software, other Licensed Software, Utilities and all portions and components thereof, in whatever form, and all
documents relating thereto, are held in confidence by Licensee, its employees and consultants and are no, disclosed or
made available to any third party not licensed by CCS, without the prior wrinen consent of CCS. Licensee shall instrUct
in writing all panies having acce.. to the Software of their obligations under this A.rticle. In the event of Licensee's
breach of this A.rticle as detesmined by CCS, CCS shall have the right to enjoin Licensee from further breach and obtain
such relief as may be determined by a court of competent jurisdiction.
6 LIMITATION OF LIABILITY
CCS shall not be liable to Licensee or any other person for any claim or damages arising directly or indirectly from the furnishing
of Equipment, Software, Services, or any documentation relating to such Equipmem, Software or Services provided hereunder or
from any other cause, except for claims ariSing from the negligence or willful misconduct of CCS, CCS' employees, agents or
subcontractors. Liability of CCS for negligence shall in no event exceed the total price of the item of Equipment, Software
Module, or panicu'ar Service which is the subject of the claim. Except for acts of willful misconduct, in no eVent shall CCS be
liable for indirect, incidental, special or consequential damages of any kind arising out of the existence, furnishing, functioning,
or the use of the Equipmenl, Software or Services provided hereunder, even if CCS has been advised of the possibility of such
damages.
7 WARRANTY
CCS warrants that all Services provided pursuant to this Agreement will be performed in a workmanlike manner in accordance
with reasonable commercial standards. This wan-anty shall exrend for thirty (30) days following complelion of the particular
Service and CCS shall correct aU Services not so perfumed if brought to CCS' anention in writing within the warranty period.
The warranties provided in this section are in lieu of all other warranties express or implied. There are no warranties which
extend beyond the face hereof, including, but not limited to. wan-anties of merchantability and fitness for a particular purpose.
8 GENERAL
8.1 A service charge of one and one-half percent (I 1/2%) per month will be assessed On all past due invoices.
8.2 Assignment: The rights under this Agreement shall Dot be assigned by one party without the written consent of the other
party .
8.3 Choiu of Law: This Agreement shall comply with applicable Federal and State Law and shall be governed by the Jaws
of the Slate of California.
8.4 Comp/ele Agreemenl: This Agreement constilutes the entire agreement between the parties with respect 10 the subject
matter hereof, and supersedes all prior or contemporaneous understandings or agreements, whether written or oral,
regarding the subject matter hereof.
8.5 Severability: If any provision of this Agreement shall be held to be invalid, illegal or unenforceable, the validity.
legality and enforceability of the remaining provisions shall not in any way be affected or impaired.
8.6 W.ivcra: Any waivers by eillter party ofa breach of any provision to litis Agreement shall not operate as, or be
consllUed to be, a waiver of any other provision of this Agreement. The failure ofa party to insist upon strict adherence
'0 lIllY term of this Agreement on one or mOre occasions shall not be considered a waiver or deprive Ihat party of the
right therealler to insist upon strict adhereDce to that tenn or any other tenD of this Agreement.
8.7 ArbllraUon: A controversy or claim rising out of or relating to this Agreement, or a material breach thereof, including
disputes regarding arbitrability, will be submitted to binding arbitration in accordance wilh the Commercial Arbitration
Rules of the American Arbitration Association as supplemented by the Computer Guide if then in existence, and
judgement upon the award rendered by the arbitrator may be enlered in any Court having jurisdiction thereof. The
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parties shalljoiDtly request liIe American Arbitratioo Association to submit. panel oftluee arbitrators, each one of
which is listed on the Compuler Arbilrlltion Plmeland at least one of which shall be an atlOmey in &000 standing.
g.g Notlees: All notiees, requests, demands or olher communications required or permitted to be given hereunder shall be in
wriling and shall be deemed 10 have been duly given when mailed by certified mail, or delivered in person to the parties
who have executed this Agreement.
g.9 Headings: The paragraph headings used herein are for convenience of reference only and shall in DO way be deemed to
defme, liroil or add to any of the provisions hereof.
IN WITNESS WHEREOF the parties hereunto have caused this Agreement 10 be executed by their duly authorized
representatives this day of ' 19 -
Accepted By:
Accepted By:
-
By:
.BERNARDINO
OMPUlllR. S
, .e---
enL
Title: Chief OneratinR Officer
Date: :;- ~ c;
Title:
tJ.vJ'lfJT7!.
0" fry /rf
I '
Date:
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PAGE 07"
AGREEMENT
FOR
SOFTWARE TECHNICAL ASSISTANCE
Thi. Agreemenl is entered into on lhe date set forth below, by and betWeen Creative Computer Solutions, Incorporated, having its
principal place of business in Pleasanlon, California (hereinafter CCS);
and
nm CITY OF SAN BERNARDINO. MUNICIPAL WATER DEPARTMENT
having is principal place of business at
(hereinafter Licen.ee).
300 NORTH"D" STREET. SAN BERNARDINO. CALIFORNIA 92401
CCS agrees to provide TeebnieaJ Assistance Service. for the Application Software Ii.ted below and Other Licensed Software listed
below under the following terms and conditions, effective July I, 1999 through June 30, 2000.
SOFTWARE PRODUCTS TO BE SUPPORTED
ApDlication Software
ESTIMATED
ANNUAL
RATE
Accounts Payable-S8+
Bank Reconciliation-SB+
Budget Validation-SB+
Ccssys-CCSLIB
ChanofAceoun~SB+
General Ledger-CCSLm
Global Access-CCSLm
Invenlory Connol-SB+
Payroll SyStem-cCSLl8
Pp-CCSLlB
System Jobs-SB+
Accounts Reeeivable.SB+
Budget Preparation-SB+
CcsIib-CCSLm
Cen1l'81 Cashiering-SB+
Employee Budgeting-S8+
General Ledger-SB+
Global Access.SB+
Mise. Reeeivables-SB+
Payroll System-SB+
Purchasing-S8+
Work Orders-SB+
$ 9.540
(Estimated Monthly Rate: $795)
Other Licensed Software
ANNUAL LICENSE
RENEWAL ~E
Unidata ROBMS (32 Concurrent Users)
4GL Development License (I)
4GL Runtime License (32 Users)
Wlntegrate Terminal Emulation (60 Users)
$ 4.541
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MA HERS TO BE PERFORMED BY CCS
I. I CCS shall make available sraff for phone consultation and dial-up assistance regarding the Applicalion Software lisled in
this Agreement durinll normal business hours (6:00 AM - 5:00 PM PST).
1.2 CCS shall provide Technical Services indicaled below:
Technical SUllOOrt
General assistance with software applications
Routine software upgrades and palches
Advice on backup and recovery
"Training questions
"Data acce.s dictionary tenns
"Query Language
"Procedural Languages
"BASIC
"User-defUled database
Any additional services not outlined above that are provided by CCS will be provided by CCS al S135.00 per hour.
All of the above services are provided by phone unlN< special arrangements have been made in advance.
On-sile services are billed for travel time and travel expenses as incurred.
" Provided Licensee staff requesting assistance has suecessfully completed CCS lTBining on this suhjects.
1.3 CCS shall provide Technical Services for CCS' Application Software and the following Other Licensed Software:
Unidata RDBMS (32 Concurrenl Users) 4GL Develooment License Ill. 4GL Runtime License (32 Users)
Wlnteerate Terminal Emulation 160 Users)
2 MA TIERS TO BE PERFORMED BY LICENSEE
2.1 Licensee agrees mat full cooperation and assistance is necessary to maintain the successful perfonnance o{the Software.
Licensee will be responsible for notifYing CCS of any software problems and will provide written documentation of
software problems with specific examples.
2.2 Licensee will make available to CCS, on a reasonable basis, data necessary for the successful support of Ihe Software,
including all currently e"isting master files. CCS shall not disclose Ihis data to person. nor authorized by CCS or
Licensee.
2.3 Licensee agrees that adeqUate backup copies of all on-line disk files must be kept on backup media. Therefore, Licensee
agrees 10 create and keep backup media according to the following schedule:
2.3.1 A complete baekup will be performed daily of all dynamic disk files.
2.3.2 The daily backup media and any corresponding reports will be kept at the compuler .ite for a minimum period
of two (2) weeks. These media will not be used again as backup during this two (2) week period.
2.3.3 The last set ofbaekup media created each mon!h will be retained at an off-site location for a period of not less
than six (6) months.
2.3.4 The Il1St set of backup media created each quaner will be retained at an off-sile location for a period of nOlle..
than two (2) years.
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2.4 Licensee agree., at its own expense, to provide CCS access 10 Licensee's computer system, at a data rate of no less than
9600 baud, during normal business hours via aCeS-approved lelephone modem. Such provision shall be operable prior
to initial software installation and shall remain operable for the duration of CCS' obligation to Licensee for Software
Technical Assistance services.
3 CHARGES AND PAYMENT TERMS
3. I Licensee agrees 10 pay CCS the rates listed in this Agnoement for Software Technical Assistance as specified.
3.2 Rales shall become effective thirty (30) days after installalion of the initial Applicalion Software and shall be renewed
on the first day of each calendar year (lhe .. Renewal Date").
3.3 Additional services provided by CCS DOl covered hereuDder will be charged at the following per hour rate:
Software Services
$135.00
3.4 Rate. may be adjUsted by CCS on the Renewal Date upon thirty (30) days written notice 10 liIe Licensee.
3.5 Annual UniDal8license renewal fee is due upon initial installation and upon each anniversary date of the system
installation.
3.6 Annual operating system license renewal fees are payable beginning on the first anniversary date of the installation and
are payable regardless of whether lhe manufacturer is performillg the hardware mailllenance.
4 REVISIONS
4.1 Licensee agrees to install the latest mandatory release of the Application Software and Other Licensed Software within
six monlhs of issuance and notification by CCS. CCS may, from time to time, nOlify Licensee by revision notice of
mandatory revisions available for the Application Software. Licensee may elect to accept or reject such mandatory
revisions. but, in liIe event Licensee declines to accepl a mandalOry revision, all support provided under this Agreement
is expressly waived.
4.2 Licensee agrees to pmvide those CCS' personnel concerned with the operation and support of the Application Software
reasonable access to lbe site to perform activities necessary for installation of revisions pursuant to this Article.
4.3 CCS agree. to provide support services to enable the Licensed Software to perform substanlially in accordance with
CCS' lhen cUlTent documentation and may charge a reasonable fee for such maintenance of lbe Licensed Software.
from time to time, CCS may issue optional and mandatory revisions which shall be included in the grant ofJicense sel
forth above at CCS' lhen cUlTent price.
5 NONDISCLOSURE
S. I Licensed Software, ineluding source code and Technical Services, and all documents related thereto, constitutes
proprietary information and trade secrets to CCS or to the principals for whom CCS is the authorized agent. Title and
full ownership, including any modifications or revisions thereto shall at all tiroes remain with CCS, or its principal.
5.2 Licensee may nOI make copies of the Licensed Software except for backup, archival, emergency recovery purpo.es, or
to replace a worn copy.
S.3 Licensee agrees that it will nOI allow others to reverse engineer, disassemble, decompile, or in any way tamper with the
Licensed Software.
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5.4 Licensee shall take all reasonable steps 10 ensure lhat all Licensed Software, in whalever form, Database Management
Software, other Licensed Software, Utilities and all portions and components thereof, in whatever form, and all
documents relaling thereto, are held in confidence by Licensee, its employees and consultants and are no! disclosed or
made available to any third pany not licensed by CCS, without the prior written consent of CCS. Licensee shall instrUct
in wrlling all parties having access to the Software of their obliJIalions under this Article. In rhe even! of Licensee's
breach of!his Article as delermined by CCS, CCS shall have the ript to enjoin Licensee from further breach and obtain
such relief as may be determined by a court of compelentjurisdiction.
6 LIMITATION OF LIABILITY
CCS shall not be liable to Licensee or any other person for any clairo or damages arising dircclly or indirectly from the furnishing
of Equipmen~ Software, Services, or any documentation relating to such Equipment, Software or Services provided hereunder 0'
from any other cause, except for claims arising from the negligence or willful misconduct ofCCS, CCS' employees, agents or
subcontractors. Liability of CCS for negligence shall in no event exceed the total price of the item of Equip men I, Software
Module, or panicular Service which is the subject of the claim. Except for acts of willful misconduct, in no event shall CCS be
liable for indirect, incidental, special or consequential damages of any kind arising OUI of the existence, furnishing, functioning,
or !be use of the Equipment, Software or Services provided hereunder, even if CCS has been advised of the possibility of such
damages.
7 WARRANTY
CCS warrants that all Services provided punuont to this Agreement will be performed in a workmanlike manner in accordance
with reasonable commercial standards. This warranty shall extend for thirty (30) days fOllOWing complelion of the particular
Service and CCS shall correct all Services nol so performed if brought to CCS' attention in writing within the warranty petiod.
The warranties provided in this section are in lieu of all other warranties express or implied. There are no warranties which
eXlend beyond the face hereof, including, bul not limited 10, w8lJ'8Jlties of merchantability and timess for a particular purpose.
8 GENERAL
8.1 A service charge of one and one-half percent (1 1/2%) per month will be assessed on all past due invoices.
8.2 Assignment: The rights under this Agreement shall not be assigned by one party without the written consenl of the olhe,
party.
8.3 Choi.., of La..: This Agreement shall comply with applicable Federal and Stale Law and sball be governed by the laws
of the Slate of California.
8.4 Complete Agreement: Tltis Agreement constitutes the entire agreemenl between the panie. with respeello Ihe subject
matter hereof, and supersedes aU prior Or contemporaneous understandings or agreements, whether written or oral,
regarding the subject matter hereof.
8.S SeverablUty: If any provision of this Agreement shall be held to be invalid, illegal or unenforceable, the validity,
legality and enforceability of the remaining provisions shall not in any way be affected or impaired.
8.6 Waiven: Any waivers by either party of a breach of any provision to this Agreemenl shall nol operate as, or be
construed to be, a waiver ofony othet provision of this Agreement. The liIi1ure ofa party 10 insist upon stricladherence
to any term ofthiJ Agreement on one or more occasions shall nol be considered a waiver or deprive that party of the
right thereaftet to insist upon strict adherence 10 thaI term or any othCl" lerm of this Agreement.
8.7 Arbltrallon; A contrOversy or claim rising out of or relating 10 this Agreernen~ or a material breach thereof, including
dispute. regarding arbitrability, will be submitted to binding arbitration in acccrdance with tile Commercial Arbitration
Rules of the American Arbilrlltion Association as supplernenled by the Computer Guide if then in exi.tence, and
judgement upon the award rendered by the arhitralOr may be entered in any Court having jurisdiction thereof. The
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panies shall jointly request the American Arbitration Association to submit a panel of three arbitrators, each one of
which is listed on liIe Compuler Arbitration Paneland at least one of which shall be an attorney in good slBDding.
S.S Notic..: All notices, requests, demands or other cotnlllunications required or pennitted to be given hereunder shall be in
writing and shall be deemed 10 have been duly given when mailed by ccnified moil, or delivered in penon to the panies
who have executed this Agreement
8.9 Headingt: The paragraph headings used herein are for convenience of reference only 8IId shall in no way he deemed to
define, limit or add to 8IIY of the provisions hereof.
IN WITNESS WHEREOF the panies hereunlo have ClWSed this Ageement to be executed by their duly authorized
representatives this day of . 19 _'
Accepted By:
Accepted 8y:
Name:
ARDINO, DEPARTMENT OF
By:
c2~
Title: Chief OnetatinR Officer
Date: 5\,~\q1
Title:
Date:
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