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HomeMy WebLinkAbout2001-238 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 , RESOLUTION NO. 2001-238 RESOLUTION OF THE MAYOR AND COMMON COUNCIL OF THE CITY OF SAN BERNARDINO APPROVING THE UTILITY USER'S TAX SUMMER REBATE PROGRAM AND AUTHORIZING THE EXECUTION OF AN AGREEMENT BETWEEN THE CITY OF SAN BERNARDINO AND CBS PAYROLL FOR THE PROVISION OF UUT REBATE-CHECK PROCESSING SERVICES. BE IT RESOLVED BY THE MAYOR AND COMMON COUNCIL OF THE CITY OF SAN BERNARDINO AS FOLLOWS: SECTION I. The Finance Department is hereby authorized and directed to implement the Utility User's Tax Summer Rebate Program as outlined in the attached staff report, a copy of which is attached hereto as Exhibit "A" and incorporated herein by reference. SECTION 2. The Mayor of the City of San Bernardino is hereby authorized and directed to execute on behalf of said City an agreement with CBS Payroll for the provision of UUT rebate-check processing services to the City of San Bernardino, a copy of which is attached hereto as Exhibit "B" and incorporated herein by reference. SECTION 3. The authorization to execute the above referenced agreement is rescinded if the parties to the agreement fail to execute it within sixty (60) days for the passage of this resolution. / /I / 1/1/ 1/1/ 1/1/ 1/1/ 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 2001-238 RESOLUTION OF THE MAYOR AND COMMON COUNCIL OF THE CITY OF SAN BERNARDINO APPROVING THE UTILITY USER'S TAX SUMMER REBATE PROGRAM AND AUTHORIZING THE EXECUTION OF AN AGREEMENT BETWEEN THE CITY OF SAN BERNARDINO AND CBS PAYROLL FOR THE PROVISION OF UUT REBATE-CHECK PROCESSING SERVICES. I HEREBY CERTIFY that the foregoing resolution was duly adopted by the Mayor and Common Council of the City of San Bernardino at a joint regular 23rd meeting thereof, held on the _ day of July , 2001, by the following vote to wit: COUNCIL MEMBERS AYES NAYS ABSTAIN ABSENT ESTRADA X LIEN X MC GINNIS X SCHNETZ X SUAREZ X ANDERSON X MC CAMMACK X 2001. ~j;LtQ~, el OJJ-" ~ Rachel G. Clark, CJty Clerk i(j Jtt!(J{lIliu '}vLe eLf/V! ILj fJ~Tti.,; The foregoing resolution is hereby approved this day of July , 0 Approved as to form and legal content: Valles, Mayor f San Bernardino JAMES F, PENMAN City Attorney By: l~ 1--. e.~ o 2 2001-238 EXHIBIT A " STAFF REPORT SUBJECT Resolution approving the City of San Bernardino's Utility User's Tax Summer Rebate Program and awarding a contract to CBS Payroll for the processing of the rebate checks. BACKGROUND With the summer months here and a new round of electricity rate increases in effect, the Mayor and Council have been concerned about finding ways to offer both residents and businesses some degree of financial relief. The Mayor and Council have expressed concerns that with the higher electricity rates, the City may experience extraordinary growth in the Utility User Tax (UUT) revenues in FY 2001-2002 that will exceed the increased cost that the City has to pay for utilities, particularly electric. At the May 30, 2001, Ways and Means Committee meeting the Mayor and committee members directed the Finance Department to explore and develop options for rebating a portion of the OUT billed on electricity for the summer months of July and August. On June 20, 2001, the Finance Department presented various options for administrating a summer UUT rebate program and was directed by the committee to further develop and refine the committee's preferred options. In summary, the original options presented by the Finance Department to the Committee included a credit program utilizing the Water Department's billing system, a coupon/application process, and a true formal rebate program. The major strengths and weaknesses of each option were presented and discussed with the Committee and these were factored into the Committee's decision. Outlined below are the two programs approved and recommended by the Ways and Means Committee. Although costing was estimated for each program, please note that given the current situation with electricity, there is no reliable way to estimate what the actual UUT will be collected on electricity. As discussed during budget workshops with the Mayor and Council, estimates are based on the best, most current information Finance has available. The table below reflects information provided by Edison regarding the accounts they handle within the City of San Bernardino for the period of June 2000 through May 2001. Although Edison does not provide electricity to every City resident and business, they do provide the majority of electric service within the City, so Finance utilized this information in developing UUT rebate options: Annual City Tax Collected # of Monthly Billings % of Total Annual Tax Collected Average $$ Monthly City Tax $4,413,961 7,782 58.2% $47.47 $3,169,565 57,053 41.8% $4.63 $7,583,526 64,836 100% 2001-238 Proeram 1- Issue a credit to Residential Customers. utilizine the Water DeDartment's billine system The challenge that the City faces in implementing a rebate program is getting the rebate out as fast as possible to residents and businesses while keeping the cost to administer the program as low as possible. Utilizing the City of San Bernardino Water Department's billing system to credit back a minimum flat amount was deemed the best option for getting rebates to City residents. The Water Department issues invoices for water services to approximately two-thirds or more of the City's residents. The Water Department has approximately 40,100 accounts that are invoiced monthly and approximately 88% of the accounts are residential and the remaining 12% are non- residential. Included in the total are accounts serviced in the County pocket areas and other cities. However, city residents and business served by East Valley Water District and other water districts are not included, so for costing purposes it is assumed that these two variables cancelled each other out. Instead of calculating a different rebate amount for each residential account and then dealing with the administrative problem of processing thousands of checks, it is recommended that issuing a minimum flat fixed credit in the amount of $10 per month for each residential account would be best. The credit will be processed as a payment on residential water bills. The City will have available 1-2 lines in the message box on the water bill to refer customers to a flyer that will be inserted with the water bill explaining the nature of the credit. Based on the information provided by Edison, staff estimates the average residential UUT electric billing will be approximately $10 per month during the summer months of July and August. If a $10 credit was applied to each residential water billing effective August I st, it is estimated that the cost for the credit would be $352,900 per month, or $705,800 for two months. If the amount of UUT paid by a city resident for July and August is greater than the $10 credit received on their water invoice, the resident can apply through the City Finance Department to receive the difference between the $10 credit and the actual amount of their July and August UUT payments. Residents who live in multi-family dwellings, rent, or do not receive water service from the City Water Department, will still be able to receive the minimum $10 credit by applying for a check through the City Finance Department. Finance will mail applications to as many of these residents as can be identified using the Water Department's recently completed CASS certification database. Notices and the application form will also be printed in the newspaper, and available at City Hall and Libraries. The IS (Information Services) Department, utilizing the CASS certification database, will be able to eliminate most of the accounts that the Water Department invoices in the cities of Loma Linda, Rialto, and Colton. The IS Department will also compare the CASS database to GIS information to eliminate as much as possible the potential of "county pocket" residents receiving the UUT credit. It should be noted however, that it will be impossible to have 100% accuracy in eliminating all the non-city residents so a few of these accounts may receive the $10 credit in error. 2 2001-238 The administrative costs associated with this option include approximately $2,500 in cost associated with printing an informational flyer and inserting it in the water bill; and $5,000 in costs associated with programming the Water Department billing software to process the credit and produce necessary reports. The Board of Water Commissioners approved the use of Water Department resources to support the City's UUT rebate program at their 7/30/01 meeting. The advantage of doing this kind of program is that administrative costs are kept relatively low. By issuing a flat amount on the water bill, the need for extra staff to calculate rebate amounts and enter them into a system so that checks can be processed is eliminated. Additionally, with this type of program, more residents will receive relief faster than with a formal rebate program and little or no effort is required on the part of the resident. It is important for the Mayor and Council to note that this type of program would be considered a "credit " program rather than a "rebate" program, Residents that engage in significant conservation practices will benefit more from this program as compared to a formal rebate program because their rebate or credit amount is not reduced if their usage goes down. If the amount of UUT billed for electric is less than $10 for residential customers they are able to use the excess rebate to offset increased utility costs. Handling this program as a credit will most likely result in more UUT being credited back to residential customers than would have been paid under a formal rebate program because there is little or no effort required by customers, so participation will be close to 100%. Prol!ram 1- Issue a credit in lieu of a rebate, utilizinl! the Water Department's billinl! svstem (based on two-month rebate program) SUMMARY Total estimated rebate Monthly rebate/credit amount Administrative costs Notes: Residential 2nd Month $352,900 $10 $7,500 Low administrative cost; fast delivery of rebate to customers; low effort required by customers; more UUT rebated back than under a formal rebate program; customers can apply for any additional rebate that may be due over the $20 credit automatically given, Residential I st Month $352,900 $10 Total $705,800 $20 Prol!ram 2- Formal Rebate Prol!ram For Non-Residential The second program being recommended is to administer a formal rebate program for businesses and residential customers who are not serviced by the City's Water Department. These customers will submit copies of their actual electric bills for July and August showing the amount that they have been billed for City UUT. Finance will review the submitted information 3 2001-238 and issue a rebate check to the business or resident. Because there is no way for the City to verifY that a resident or business actually paid the UUT on their electric bill without waiting for the next month's billing, Finance will process the first month rebate request without any verification. However, Finance will not process a second month rebate without the first month showing paid on the invoice. As discussed previously with the Ways and Means Committee, it is difficult to determine the amount that will be rebated back under this program. With rate increases, the amount of additional UUT billed on electricity for the months of July and August could reach as much as $1 million per month. However, there is no way to know what level of participation there will be for requesting rebates under this program. Finance will mail a rebate application to every applicable business having a valid City business registration on file. Applications will also be available in the lobby of City Hall, at the Chamber of Commerce, Libraries, and on the City's website. It is also planned to have a notice and application form printed in the newspaper. The application will provide businesses with two options for receiving their rebate. The first option will be to receive a rebate check. The second option will be to apply the rebate amount to their next business registration fee. Finance is working with the City Clerk's office to establish procedures for handling this option should a business choose it. The administrative costs associated with this option are significantly higher than those of Program I. The cost is also highly dependent upon how many residents and business choose to participate in the program. According to Edison, they generate approximately 7,700 non- resident bills monthly for accounts in the City of San Bernardino, Assuming that only 50% of those eligible participate, the City is still looking at processing approximately 3,850 checks per month (7,700 checks issued for a two month period). The Finance Department's Accounts Payable Division processes approximately 1,333 checks monthly, so there is no feasible way for them to handle this additional workload for this program. Processing rebate checks will have to be contracted out and temporary staff will have to be hired to assist in handling the mail, telephone calls, visitors and paper processing involved with this program. Finance did contact two check-processing businesses. CBS Payroll, located within the City of San Bernardino was very interested in assisting the City with the program and provided a number of suggestions regarding administration of the program. The other firm contacted did not demonstrate much interest in assisting with this program. After Finance had several meetings with CBS Payroll, it was determined that CBS could handle the processing and mailing of all rebate checks after Finance approved the rebate application. CBS will charge $2 per business rebate check and $2.50 per residential rebate check they process, This price includes obtaining the check stock, the processing and printing of the check, and finally mailing the check out. If 7,700 businesses participated in the program for two months, the cost to be paid to CBS would be $15,400. If 5,000 residents participated in this rebate program for two months, the administrative cost to be paid to CBS would be another $12,500 approximately. Costs for temporary employees to help with telephone calls, visitors to City Hall, and application review, would cost approximately $5,000 to $10,000. Cost to insert an informational flyer in the water bill is estimated to be approximately $2,500. Processing the rebate checks to businesses will cost less than the residential checks because IS can provide CBS payroll a disk that contains the names and addresses of all City Businesses from the Business Registration database. This reduces the amount of manual data entry and therefore reduces costs. The business registration database to be provided to CBS will only 4 2001-238 contain business name and address. No other confidential information that the City receives as part of a business registration will be provided. The advantage of doing this kind of program is that you are able to truly rebate the exact amount of UUT paid by a business back to them. The major variable with this type of program is estimating the level of participation that will occur. Additionally, this type of program puts more of a burden on residents and businesses. If a business does not mail or bring in copies of their July and August electric bills, they will not receive a rebate. While it is difficult to ascertain the level of participation that will occur, Finance has provided you with estimated rebate and administrative costs assuming participation rates of 10%,50%, and 70%. Prol!:ram 2- Formal Rebate Prol!:ram (based on two-month rebate program) SUMMARY Non-residential Residential Total Total estimated rebate: 10% participation $115,500 $ 5,000 $ 120,500 50% participation $577,500 $ 25,000 $ 602,500 70% participation $808,500 $ 35,000 $ 843,500 Monthly average rebate estimate $75 $10 Administrative costs: 10% participation $ 10,000 50% participation $ 27,500 70% participation $ 36,200 Notes: Higher administrative cost; higher burden on residents and businesses to obtain rebate, fewer rebates given; more accurate rebate returned to residentlbusiness Financial Imoact: As part of the FY 2001-2002 budget process, the Mayor and Council included $1,500,000 in account number 001-092-5192 for this program. It is estimated that this amount is sufficient to cover all rebate and administrative costs for this program. Recommendation: Adopt resolution approving the City of San Bernardino's Utility User's Tax Summer Rebate program and award a contract to CBS Payroll for the processing of the rebate checks. 5 " ,. ---- -~- 2001-238 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 AGREEMENT THIS AGREEMENT, made and entered into this 23rd day of July 2001, by and between the CITY of San Bernardino, a municipal corporation, hereinafter referred to as "CITY" and CBS Payroll, hereinafter referred to as "CONTRACTOR". WITNESSETH WHEREAS, CITY desires check processing services for the Summer Utility User's Tax Rebate Program, and WHEREAS, CONTRACTOR warrants that it is trained, expert and experienced in the performance of such check/payment processing services, NOW, THEREFORE, in consideration of their mutual promises, obligations and covenants hereinafter contained, the parties hereto agree as follows: 1. TERM. Unless terminated earlier or cancelled as provided for herein, the term of this Agreement shall be for the period of July 24th, 2001 through June 30th, 2002. SCOPE OF SERVICES. The CONTRACTOR agrees to provide services and perform all work necessary in a manner satisfactory to the CITY as set forth below: 2. A. CONTRACTOR will issue rebate checks to businesses designated by the City. The City is responsible for calculating, determining, and verifying the amount of each rebate check. i. CONTRACTOR will be responsible for the printing and mailing of rebate checks to said businesses. 11. CITY will provide CONTRACTOR with a client database in format for processing on the CONTRACTOR'S system. lll, CONTRACTOR will have all checks laser signed and agree to return the laser file to CITY upon completion of the Summer UUT Rebate Program. IV. CONTRACTOR understands that the number of participants in the program will vary and that there is no minimum or maximum number of check requests v. CONTRACTOR agrees to return to CITY the client database and will not use any information obtained for the project for any other marketing purposes required to fulfill this agreement. B. CONTRACTOR will issue rebate checks to residents designated by the City. The City is responsible for calculating, determining, and verifying the amount of each rebate check. 1. CONTRACTOR will be responsible for the printing and mailing of rebate checks to said residents. CITY will provide CONTRACTOR with a client database in format for processing on the CONTRACTOR'S system. CONTRACTOR will have all checks laser signed and agree to return the 1 11. 111. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 5. 19 20 21 22 23 24 25 26 27 28 2001-238 IV. laser file to CITY upon completion of the Summer UUT Rebate' Program. CONTRACTOR understands that the number of participants in the program will vary and that there is no minimum or maximum number of check requests required to fulfill this agreement. CONTRACTOR agrees to return to CITY the client database and will not use any information obtained for the project for any other marketing purposes. v. 3. COMPENSATION. The fees for services described in this agreement are composed of the following elements: A. Processing, printing and mailing of rebate checks to businesses designated by the CITY: $2.00/per check B. Processing, printing and mailing of rebate checks to residents designated by the CITY: $2.50/per check CONTRACTOR understands that the number of participants in the program will vary and that there is no minimum or maximum number of check requests required to fulfill this agreement. CONTRACTOR will bill the CITY for services rendered upon completion of each check run and the CITY will remit payment within 30 days of invoice receipt. 4. TERMINATION. In addition to other methods oftermination available under the laws of the State of California, it is agreed that on or before June 30, 2002, this Agreement may be terminated upon thirty (30) days written notice of termination, which may be given by either party to the other party to this Agreement, without cause. After the expiration of such thirty- (30) day period, CONTRACTOR shall immediately cease all services hereunder except as may be specifically approved by the CITY. CONTRACTOR shall be entitled to compensation for all services rendered prior to the termination and for any services authorized by CITY thereafter in accordance with the aforementioned section regarding compensation. NOTICES. Any notice required to be given hereunder shall be in writing with copies as directed herein and shall be personally served or given by mail. All notices by mail shall be deemed to have been given when received by the party to be served. Mail notices are to be sent by United States mail, certified and postage prepaid, addressed to the party to be served as follow: TO CITY: City of San Bernardino Barbara Pachon, Director of Finance 300 North D Street San Bernardino, CA 924 18-000 I TO CONTRACTOR: CBS Payroll Ray Duke, Sales Manager 814 N. Arrowhead Ave. San Bernardino, CA 92418 Either party may change its address by notifying the other party of the change of address in writing, Notice shall be deemed communicated when received by the party to be served if served as provided in this section. 2 '. .' . : 1 6. 2 3 4 5 6 7 8 9 10 11 12 13 2001-238 INSURANCE. The CONTRACTOR shall procure and maintain, at its cost, comprehensive general liability and property damage insurance, including automobile and excess liability insurance, against all claims for injuries against persons or damages to property resulting from CONTRACTOR's negligent acts or omissions rising out of or related to CONTRACTOR's performance under this Agreement. CONTRACTOR shall also carry Workers' Compensation Insurance in accordance with State Workers' Compensation laws. CONTRACTOR agrees to maintain professional liability insurance to protect CITY from CONTRACTOR'S negligent acts, errors or omissions of a professional nature, If any claim related to the performance hereunder be asserted against either party hereto, the party claimed against shall receive all reasonable assistance from the other. The requirements herein for subrogation may be waived by the CITY with respect to such professional liability insurance. The insurance required hereunder shall be kept in effect during the term of this Agreement and shall not be subject to reduction in coverage below the limits established herein, nor cancellation or termination without thirty (30) days prior written notice by registered letter to the CITY. The insurer shall waive the right of subrogation against CITY, its officers, employees and agents, and the coverage shall be primary for losses arising out of CONTRACTOR's performance hereunder and neither the CITY nor its insurers shall be required to contribute to any such loss. A certificate evidencing the foregoing and naming the CITY as an additional insured shall be delivered to and approved by the CITY prior to commencement of the services hereunder. The procuring of such insurance or the delivery of policies or certificates evidencing the same shall not be construed as a limitation of CONTRACTOR'S obligation to indemnify the CITY, its officials and employees. 14 The amount of insurance required hereunder shall be as follows: 15 16 17 18 19 20 21 22 23 24 25 26 27 28 1. Workers Compensation to statutory limits; 2. Commercial General Liability: Each occurrence Personal injury Aggregate limit Hired Auto and Non-Owned Auto Liability: Each occurrence Aggregate limit Professional Liability: Each claim and in the aggregate $1,000,000 $1,000,000 $1,000,000 $2,000,000 3. $1,000,000 $1,000,000 4. 7. PREVAILING PARTY. If any court action occurs as a result of a dispute between the parties concerning any element of this agreement, the prevailing party shall be entitled to reasonable attorney's fees. The costs, salary and expenses of the City Attorney and members of his office in enforcing this agreement on behalf of the CITY shall be considered as "attorney's fees" for the purpose of this paragraph. 8. ASSIGNMENT; SUBCONTRACTS The experience, knowledge, capability and reputation of CONTRACTOR, its principals 3 2001-238 1 2 3 4 5 9. 6 7 8 and employees were a substantial inducement for CITY to enter into this Agreement.. Therefore, CONTRACTOR shall not subcontract, assign or otherwise transfer its rights and obligations under this Agreement without prior written consent of CITY. Any such subcontractor or assignment without such consent shall be void and shall, at the option of CITY, terminate this Agreement. It is understood and agreed that for any such services provided to CITY, with the CITY's written consent the full cost of such services are not fixed for any period of time as are CONTRACTOR provided services, and will be passed along to the CITY. Such services include but are not limited to armored carrier, deposit courier, and messenger service. AUTHORlTY TO EXECUTE AGREEMENT, Both CITY and CONTRACTOR do covenant that each individual executing this Agreement on behalf of each party is a person duly authorized and empowered to execute agreements for such party. In WITNESS WHEREOF, the parties have executed this Agreement as of the date stated above. 9 10 11 12 13 14 15 ;tbnaw.;//J!';JV;()J,{);J/1i!J:1 16 City Clerk of the I 7 d City of San Bernardino OF SAN BERNARDINO ATTEST: {.b- Judith Valles, Mayor 17 18 19 20 21 22 23 24 25 26 27 28 APPROVED AS TO FORM AND LEGAL CONTENT: ty Attorney of the ity of San Bernardino Ray Duke, Sales Manager CBS Payroll ~F I?------- // 1J,;'-e f'{''l'? 4